Royalton Grenada Resort & Spa

Lovely hotel, though not a five star as advertised. Four star. Positives: Lovely grounds, clean rooms, good views, friendly staff, nice pools, tasty food, good wi-fi. Things that could be improved upon. - Our balcony, while it had a lovely view, there was some garbage on the grass. The drinks were tasty, somewhat weak, lacking fruit garnishes. Signage in the restaurants should include "out of respect for other patrons, please keep cell phones on silent". Never have we experienced so man [... read more]y people on their phones on SPEAKER in the dining rooms. We feel if this was a more upscale resort, management would have addressed this. The air conditioning in the French restaurant was so cold, patrons were wearing Coats!. The reasoning was that the humidity make the floors slippery. We understand that, but there should be a plan for better comfort. All in all, a good week away. Would recommend with a few tweaks.

LResort

The hotel is on the smaller side of chain hotels but did not disappoint however we are not picky travelers. The staff were amazing, grounds were kept really well, rooms spotless. Food was average to good. The Indian Restaurant turning out to be our favorite! Nightly entertainment was a hit and miss some nights better than others but still entertaining none the less. Bars close early there so this is not a party resort. Nothing to do after 11pm but that was just fine with us. Beach is great f [... read more]or snorkelers, bring water shoes and be cautious of the sea urchins.

Weather was beautiful

We have stayed at four Royalton resorts now. This one would be rated fourth. Don't get me wrong the view from the swim up rooms was amazing but that's where the amazing ended. The beach is very rocky and you have to pick your spot to walk in. The food I would only rate a 2 out of 5. They could work more on their butler skills as well. One we had was awesome so shout out to Quavar. On the other hand Brad out other butler we felt like we were inconveniencing him and he didn't even want to be [... read more] there We always make the best of everywhere we go but we definitely will not be returning here.

Great Vacation!

I stayed here for a week in April and the resort was lovely, clean and the food was fantastic. The beaches were beautiful although a bit rocky getting into to the water but once in it was beautiful. I would say not as grandeur as other Royalton Resorts I have stayed at but still a wonderful resort. The staff are amazing and so friendly it made it easy to relax. Rooms were standard and very clean. Overall it was a very relaxing vacation and we thoroughly enjoyed ourselves!

Good Resort

This overall was a good resort. Room was clean and updated. A lot of stairs! Be mindful if you have mobility issues. Beach was very nice. Rocky in some areas. Food was good. Always something to eat ( I am gf and staff always helpful). Staff were helpful, friendly, no issues...you get what you give!

Good only if you get it on sale

A Beautiful Escape with One Notable Drawback The gardens at this hotel are absolutely stunning lush, well-maintained, and perfect for peaceful morning walks or quiet afternoons surrounded by nature. It truly feels like a retreat. The beach is gorgeous and remarkably clean. There are a few rocky spots, but they're easy to avoid if you know where to swim, and they actually make for excellent snorkeling. The staff deserve special mention. Every single person we encountered was friendly, wa [... read more]rm, and genuinely welcoming. Their constant smiles and helpful attitude made us feel right at home. My only real complaint is the food. For the price point of this hotel, I expected more. The variety was limited, popular items ran out quickly unless you arrived early, and some dishes were simply unavailable. It didn't quite match the quality of everything else. Overall, this is a wonderful hotel with beautiful grounds and exceptional service. Just set your expectations for the dining experience, or plan to eat out occasionally although the island is particularly expensive.

Beautiful property

We came with another couple to celebrate my 60th birthday. We had a beautiful room with the view of the ocean. We had Diamond club and was so worth it. The only downside to the room was there was absolutely no water pressure in the shower. There were no upgraded amenities. We had booked diamond club too.We ended up getting some amenities after a couple days talking to our butler. Speaking of our butler, we had Casey and Jermisha. Casey was the one that was around most of the week the other, one  [... read more] we saw her once or twice during our stay. Casey is such a wonderful person and she was so good to my husband and I she is definitely an asset to your resort. Only thing is I felt bad for the butlers here it is 90+ degrees and these poor women and men are catering to everybody at the resort with long sleeves on a vest and long pants. I really think their uniform should be short sleeves, and nice pair of walking shorts. It’s just too hot to be wearing all them clothes. I felt so sad for them and they work hard. Now about the food, we were very disappointed. The only restaurant we liked was the French the other two we did not. We knew going in that there was only three à la carte restaurants. I hate eating at a buffet, but at least with diamond club you could have an à la carte breakfast, which was great. We enjoyed eating at nibbles and the server that we had for breakfast and at nibbles Devon he was great. We really enjoyed him serving us. The other thing we were a little bit, disappointed about was neither one of our butlers had reserved an à la carte restaurant on our first night so we had no choice to go to the buffet. We’ve had butlers before in other resorts we’ve gone to, and they usually have your à la carte restaurant booked for you the first night so that was a little bit disappointing as I hate buffets. Overall, we had a great vacation not sure if we would come back to this hotel just because of the food choices as there isn’t very many, but the staff were very friendly and of course Casey are Butler she was the best. we had wonderful weather sunny every day and hot. We did find that it was a little bit overpriced for what we paid and got but it is situated in a beautiful location..

Beautiful resort

Gorgeous resort, Grenada people are one of the most friendliest people you will ever meet. The beaches are so beautiful. The food n entertainment was just ok. I didn't like the fact there was no elevator to get up and down. The resort seemed very hot n humid in the lobby area n some restaurants. But overall amazing n beautiful. It would be nice if they could restrict one of the pools for adults only...and make a Boardwalk to the Aquarium restaurant alongside the beach. Most likely I wi [... read more]ll return as I had a relaxing pleasant vacation in Grenada

Good resort, could be great

Just returned from our stay in Grenada. Hotel is located in a beautiful setting with gorgeous grounds and nice beach. There is a lot of coral so some parts are hard to use. Resort is clean and rooms are moderate. Here is where our issue was... Food and service were not up to Royalton standards. Pretty much like all the other reviews we read including on the Royalton grenada Facebook group. They would need to step this part up. I have been in travel for over 24 years and traveled to almost every  [... read more]single All inclusive destination in the Caribbean so can compare. And have stayed at Royalton previously. We had a great holiday because we made it that but I'm actually surprised Royalton lets this hotel run the way it does. Gives them a bad name.

Royalton Grenada

We had an amazing experience at Royalton Grenada. We were in the diamond club area and were treated extremely well. Our butlers Quaver and Kebra took care of many of our needs such as dinning reservations but also assisted with off site excursions. The island is spectacular and staff and offsite contacts with residents were exceptional. We have never met such friendly people and welcoming staff in all our travels. The island is so worth exploring. Our room was a beach walk unit which was breath [... read more]taking. To get picky, the swim up bar was disappointing. No bar tender at the swim up although there is accommodation to have guests sit in the pool. Need to get out of pool for drinks. Nightly entertainment was lacklustre with the exception of the last night Reggie music. Lighting in the bathroom was insufficient. Storage space for clothes was inadequate.Dining was good for the most part but don’t order lobster. We had a great experience at the Royalton.

Royalton Grenada Heart felt Review for RegularCustomers Royalton

Honest and heart felt review I’m a HUGE Royalton fan and LOVE our stays with them. The Island is so worth visiting and there is so much beauty to explore. You must go into town!! We took a Bus into St. George from Royalton at $20 EC Money ( Eastern Caribbean is their money. We are from Canada and we try not to buy US it’s such a loss for us. There is so much to see on this Island and worth exploring. This Hotel is in the making of Royalton Standards in my opinion. Staff has expressed  [... read more]they are always working to improve the property. It’s an amazing place by all means but if you’ve been other Royaltons you will be disappointed in ways. It’s lacking in many ways compared to other places 1. The Property is well kept but still needs some TLC from the Hurricane and it being a preowned building. They are lacking in Pools in my opinion as they are only two for regular bookings- Third pool is DC and not very big. 2. The Beaches They have 4 Beach areas and they are very nice but you NEED water shoes to swim. The Coral is all along the Beach Shores in most the shore line and you will cut your feet if not careful. There is a Coral Reef all along the Royalton Sea area it’s great for snorkeling but also be careful when The waves get moving it will cut you up. The far Beach is almost pure sand and the best for walking in but has no Bar or Service below. This Far Beach is very private and Quiet. The Snorkling is amazing when the waves aren’t rolling like crazy Again Be careful the waves get big and the undertoe is powerful. The Beach Sunsets are amazing and the chairs are plentiful . We Loved the DC Beach Side as is close to the pool, Nibbles and Great Sun beds. It’s open to ALL GUESTS The food at Nibbles is the best - Great Jerk wings - Amazing Burgers ect ect In my opinion it can get boring here at times but it’s the vibe of the island also not just the Hotel. The people are laid back and chill and I’m okay with that at times but I’m a busy body so I need things We Loved the night life in other Countries and we still remember how amazing it was. The Shows are okay but nothing I will be left with a wow factor It was Fun but nothing like the other Royaltons we have visited. The rooms are clean and well kept Smaller than usual in many ways but we had an amzing view. We were in buliding 14 on the tthird floor with Ocean front view. We have had some Outstanding service at the Taj restaurant, The Coffee Shop and The Front desk Staff. The staff are a little too laid back at the bars and Buffett at times but I think under paid. PLEASE Tip your couple bucks it makes a HUGE difference in these peoples lives. The Food was Good but not amazing. We arrived Sunday and that night was very Blah at the Buffet and sometimes we waited for water far too long. A Smile from staff would have made you feel welcomed but some nights the Marche was missing that from the greeters. They sincerely look very unhappy and it shows on their faces. I barely saw them being tipped and they are turning over tables cleaning up after us still. Thursdays to Saturday it seems to me they have a Different Chef and Dining room Staff. Grenadian night was amazing and Delious food. Weekend Buffet was much better than Sun- Wed We LOVED TAJ it was amazing And the service was 5 star for us. Try as many apps as you can and book 48hrs before hand. We had Loved the French but it wasn’t really French food in my opinion but still tasty. The Italian was lovely and 3/4 star for us and we ordered a few mains to Explore the menu. “EAT THE ICE CREAM ? EVERY Flavour - WOW just amazing real ice cream with great flavours. Coconut and Rum Raisin are amazing. Bring Binoculars if you can to see the town and mountains. I would also Bring good shoes to walk the town. You can see so much in the mountains and even HOLD A MONA MONKEY Tip Black man he’s working hard for you to see them. That’s his nick name Although I called him The Monkey man lol Over all I would say you will have a great stay if your not comparing like I have from what I’m used to. You will be away in the sun and making memories. Soak up your blessings and just know this is a small island with some shortages . They are truly in many areas giving The 5 star they have to offer. We Got lots of sun and were in Bed by 11pm most nights ready to soak up the sunshine again the next day Much Love to Grenada and their peoples. God Bless your Land today and always

Beautiful resort

We recently stayed at the Royalton in Grenada. The resort itself was amazing . Beautiful views and clean and tidy rooms and grounds. The service was subpar for a Royalton and after numerous complaints no resolve.

Royalton Grenada Resort

For the most part we were pleased with the Resort. The room we were assigned on check in was not acceptable, a terrible, strong musty smell. We notified the front desk and were eventually provided with another room. We also had a problem with service at the French restaurant. We eventually just left and went to the Buffet. We had waited about an hour and a half before leaving. We saw many patrons who arrived after us receive their orders and leave . The staff were great, friendly, helpful  [... read more]etc. The food at the Buffet and service was also very good and had many varied selections. We also enjoyed the entertainment in the evenings. There was always an abundance of fresh beach towels. Coffee in the morning was only available at the ice cream, pastries and coffee shop. Every morning there was a large number of people waiting. We mentioned to Mgmt that having a self serve coffee urn available in the morning would be effective in addressing the long wait. If you do not have a cell phone you were unable to participate in a number of things, this did not seem right.

False Advertising

We feel completely ripped off on this vacation. We purchased the Diamond Club package which boasted upgraded amenities, alcohols, swim up bar service and NONE of that was offered. 1. Swim up bars ALL closed and have been for more than a year 2. Staff are miserable and make you feel stress due to their unhappiness 3. Restaurants and lunch venues were ALL missing items every time we went 4. Butlers never showed up once on our vacation 5. Had to fight to even get an iron or club soda  [... read more] 6. Diamond Club lounge had cold finger foods that had been cooked and sat out for hours 7. Cock roaches in the stairwell for days without being cleaned 8. Wait times between courses was ridiculous (waited 1 hour and 15 minutes between salad course and main entree in the French restaurant as an example and when the entree arrived, the steak was thin and full of grissle but they recommend an upgrade to a tenderloin for $120 USD? What a joke). 9. Ocean almost impossible to enter. Full of large rock along the front edge and could be made available if the hotel actually cared. 10. Service is horrible at best. Rooms are out-dated and we had area rugs beside the beds that were black with dirt and stained. Gross. 11. Food quality is that of a 2 star hotel, not a 4 plus. Buffet was the same every day....low quality and the same food day after day 12. My sister fell at the pool and staff didn't care if she was hurt or not. Her drinks splashed all over other guests and she asked the bartender to see if someone could clean it and the bartender said "there's nobody around to do that now" as she stood there with a mop in her hand. My sister ended up cleaning it up with a glass of water. Disgusting behaviour! 13. Diamond Club Manager said he'd call me back the next morning after I aired my concerns with the service and lack of promise to what I paid for and he never called back the ENTIRE trip. This hotel I believe is owned by Marriott. I feel that this has been extremely mis-represented. Between my wife and I, my sister an brother-in-law, we spent $16,000 to visit this resort based on false promises promoted on your website. This should be ILLEGAL. I may need to seek legal help as we have been duped.

Royalton Grenada

Paid for diamond service and received anything but Were better off staying out of diamond service and would of received better service, more friendly staff and would of been much happier and closer to amenities Did not have access to swim up bar because it has been closed for approximately a year, top shelf alcohol was extremely limited, butler service was a joke even with tipping Not access to acceptable food at diamond club section and believe it or not, there was not one ice machine on t [... read more]he premises Definitely not a five star resort- at best 3.5 Very disappointed due to false advertising and would not of picked this vacation because there is much better value out there

Friendly, efficient and well kept property!

Would love to come back. Happy with the food, very happy with the friendly staff and service. Loved the beaches. Grenada is a delightful island with warm, friendly and proud people. Wish we could have stayed much longer.

Wonderful resort!

The grounds were lovely and well kept. The staff was beyond helpful and everyone was so happy to see you at any given time of the day! Food, spectacular! Rooms, perfect! The pools were perfect and the sea was so clear and warm!

Wonderful Holiday

We had an amazing time at the Royalton in Grenada. The grounds were beautiful. The staff was eager to please. The rooms were fantastic and the beach was lovely. If I did go back, I don’t think I would book the Diamond Club. For the extra money that we paid, I felt it wasn’t worth it.

The good and the nit so good, an honest review

Honest review as we wait to go to airport. 1. Arrival and check-in. It's a little unsettling to pass over your passport and then see staff walking around with a stack of them looking for the owner's. Got ours back. Rum punch was nice idea could be better executed as it's way too sweet and strong. 2. Bellman helped with bags when we arrived as we were on 3rd floor but at week's end, even though they called to make a time to pick up our bags we waited 1 hour past the time and still no sh [... read more]ow so we had to carry our bags down 3 flights 3. Room . Got exactly what we paid for as non DC and non ocean view. it was clean. Comfy beds. The towels were always changed and fridge refreshed with water daily. Decent vanity space and large shower with lots of warm water. 4. Vibe club. Total miss here. Played deafening music that was some version of rap with a heavy base beat that went right through you. It made it impossible to stay at the pool. Even when asked, they did not change music for long. Average age was 50+ and I can't believe I was the only one annoyed by this. Didn't see any engagement with the vibe team as they seemed to be talking to each other or on their phones. 5. Fitness. Morning yoga was great as were the twice weekly off property walks. Only went to aquafit once due to timing but it was good also. I'm a Morning person so did not do yoga in afternoon but assuming it was as great as morning. Shout out to Kelson and Jeremy. Didn't use the gym but it looked well equipped. Always had bottles of water. 6. Cafe. Great cappuccino and always cold bottles of water. I tried the cinnamon sugar donut, yummy! 7. Bars well stocked and service pretty good overall. Good white wine, always nice and cold, and good proseco 8. Food. A huge miss here. MA maison and Taj both really good but nothing exceptional. Don't waste your time at Grazzi for either lunch or dinner. Breakfast buffet was consistently good with made to order omelets. Lunch and dinner at buffet was inconsistent. Some days pretty good and others dismal. All fish was terribly over cooked. Too much chicken. Nibbles for lunch was OK and conveniently located. 9. Service. We always had great service but we approached the staff wigh respect and kindness and tipped as appropriate. The service is The only reason that it's a good resort- save the bellman debacle at checkout. We tipped where deserved but a smile and a kind word did wonders to gaining a positive interaction. Any questions, just ask 10. Excursions. We did private with Dave's tours. Exactly what we asked for. Would recommend 11. Spa. Very professional and the 2 treatments I had were great! 12. Beach. Best for swimming was the small beach where water sports are located. DC Beach was rockiest. Middle beach always had lots of loungers and pretty views. Could use more shade umbrellas. 13. Safety. Very safe island. Took taxi into town. It's expensive. Also took the local bus by myself with no issues. I recommend this adventure!!

3*

AIR CANADA VACATIONS-Grenada Tour No.22819788 TRIPCENTRAL RECORD No. DJZNHF 4 Mar-11Mar 2024 ROYALTON GRENADA LUXURY ROOM OCEANVIEW (The following comments are unlikely to apply to “The Diamond Club” which occupies a separate area.) The hotel occupies a large area and has 9 residential buildings, each with 24 units in 3 stories arranged around a huge rock formation. The web listing shows: 44 Luxury Oceanview Rooms 39 Luxury Oceanfront Rooms. There is no indication as to which [... read more] building and which floor each of these listings applies. Our assigned “Luxury Room Oceanview” was 14302, at the top of the property and on the 3rd floor. The 3 main restaurants are located in the main building which means that an 88 year old woman with arthritis and a 90 year old man were obliged to walk 320 steps and 84 steps on staircases, up and down, 3 times each day in 30 degree temperatures.There are no elevators or escalators on the property. We were able to access the beach area only twice during our stay. ( There are electric carts for transportation within the grounds but, the wait times are long as it seems that only I or 2 are available at any time. At checkout, the bell captain made a reservation for a cart to take us and the luggage to the lobby; no cart was available and we had to walk with a porter dragging our luggage down to the lobby.) The room listings should provide an indication of the building location and the floor level of each price listed. Our “Luxury Room Oceanview” was a very standard room having no second chair, no mirror in the bed area. There was mold in the shower stall. AC 1337 –Return flight At times there was a steady stream of Economy Class passengers coming through the dividing curtains to use the Business Class washroom. At such times the Business Class washroom was unavailable to us. No effort was being made by the Cabin Crew to confront this ingress. Leonard Ross Floyd