Brisa’s Guardalavaca for the win!

The hotel as usual was immaculate. The food wasn’t plentiful but we ate well and never went hungry. Those expecting Canadian cuisine go elsewhere. The grounds are well manicured and everywhere there are workers making it beautiful. Lots of hot water for showers, lots of bottled water for drinking. Staff is so very friendly everywhere at Brisa’s. There was a lack of liqueurs and mix, sometimes vodka. That’s out of their hands. Safe to go off site anywhere in the town. Love it.

The place to relax

Brisas Guardalavacca Many good memories here!! December 2025 was my 7th time So many things l love about this resort. It needs some renovations and fixing but for the most part the people working here are all lovely. All it takes is a little personal interest and they will do their best to serve and help you. It’s nice to have the choice of the activities, music and snack bar on one side of the beach, where the hotel is facing, and if you’re like me l chose the Villa side which allowe [... read more]d me to enjoy the sounds of nature. This resort has many features l like but it surely needs the bathrooms renovated both in the hotel and in the villas. I will go back and recommend it to my friends.

Home away from home

Love this resort. Agreed it is not a 5* but it is homey with most personable staff there is. Rooms are clean and well cared for. Whenever I have had an housekeeping issue it was corrected in a timely manner. If you are a foody Cuba may not be for you. Having said that the food is good and well prepared. The bread is the best. If you are celebrating a special life moment the staff does everything they can to make magic happen. The birds sing, the sun shines, the water welcomes and your saf [... read more]ety is at the top of the list.

Great week of Sun and fun

Just returned after a beautiful week of Sun and limited rain. Our ocean view room was dated but clean, the bed was very comfortable and our maid was outstanding. The staff go above and beyond, I found them to be very friendly and helpful. The food was a bit challenging but the drinks at the lobby bar were very good. It was our first time staying at this hotel, I did find that there were a lot of stairs, if you're not mobile they could be an issue. Otherwise all in all had a nice visit.

“Great Hotel, Disappointing Beach Experience”

I recently stayed at the beautiful Brisas Hotel in Cuba with my family. The hotel itself is lovely, and overall, we had a wonderful experience together. The staff were welcoming, and the surroundings could have been perfect for a relaxing family getaway. Unfortunately, there was one major issue that completely changed our experience and is the reason we would not return. The beach area, which should be for guests, was overrun by locals who occupied most of the hotel’s lounge chairs as if they w [... read more]ere paying guests. This alone made it very difficult for us to enjoy the beachfront. What made things worse was the amount of garbage left behind—beer cans scattered everywhere, even floating in the ocean. My kids ended up collecting more than 200 cans from the water, which was both sad and frustrating to see in such a beautiful place. On top of that, we witnessed highly inappropriate behavior, including people washing themselves and even using the ocean as a bathroom. While the hotel itself was nice, the beach situation was so uncomfortable and disappointing that we would not come back. I truly hope the management addresses this issue, because the location has so much potential to be an amazing family destination.

Resort full of Cubans

The resort staff trying their best. Unfortunately, there is not much to offer. The rooms are OK. The food is fair. The only problem there are many Cubans and they trying to get all the food they can. They cut in line and disrespect other people. Cuba is the place we go for beaches. Not this time. We were ther last year in March and came back cause we liked it. Now it was terrible. Locals occupied the beach taking over beach beds and shades. There are so many of them that there were no place t [... read more]o swim. The water is full of beer cans, glass and plastic rum bottles, mango peel, and mango seeds. There are millions of locals and no washrooms beside, so guess what??? They would do number two right in the water. Here.....it floats!!! We talked to managers, but they told us that beaches in Cuba are public and everyone is allowed. That was the first time we couldn't wait to leave, and we've been in Cuba 40+ times.

Cuban resort

We went to the resort in August. It is full of Cubans. They are very loud and sometimes disrespectful. In the buffet they grab a lot of food and stack it into their bags. However, this is a least of a problem. All the beaches in Cuba are public, so...the resort allows locals on the beach. They take it over!!! It becomes loude, busy and very dirty. The amount of beer cans in the water and on the beach is awful. They eat mangoes in the water ans spit it . It was disgusting to step on it in the wa [... read more]ter. And cherry on top was when the poop was floating, few times. Conversations with hotel management did not help. They said that locals were not allowed to sit on the beach beds, but in the evening they occupied all of them. They come with canisters of beer, soups, and so on. I understand everybody needs a beach, but please don't make it a dumpster.

Great

I really enjoyed my vacation in the sunshine and beach and everything was great and awesome ?️?I wish to be there with my friends and family again in the winter time and we will have a wonderful time together

Not Again

We will never return to this hotel and never recommend it. We stayed at this resort years ago and returned because the price was right. Unfortunately, that’s where it ends. Management does nothing to address anything, it is blatantly obvious they do not care!

Horrible

This Hotel is definitely needing HELP Lost my Mother and needed stress free environment Recommended by 2 Friends peach and quite Late arrival went to the snack bar very hungry On the board Hamburg Ham and Cheese Sandwich(Balgonie) Pizza and deep fried banana chips Ordered Pizza told no don't have why on board? Hamburg looked horrible ordered Ham and Cheese could not eat balgonie So my dinner was 1 bun nothing on it Hotel knows late arrivals daily would you not think they could offer  [... read more]something better??? Check into room, told gardview was very late didn't open curtains 2 single beds for 2 adults check in???? Dirt/fur behind the TV disgusting Open curtains in morning to our garden view!!!!!!!!! Tile roof is all we could see Front desk to change rooms in am 1 bed 1 clean room with a gardview This room 1 bed cleaner but our garden view was the front entrance Go back to front desk yet again can't change room until Monday and wanted 80.00 to change yet again Needless to say Customer Service now got involved 3rd was better and no charge Snack bar????? depending on who was working we could take our pizza to the pool and then 2 days in a row we where told NO I left my pizza on the table walked out Bar beside Snack bar NO VODKA!!!!!!!! are you kidding me??????? Next day went to store and bought mine own absolutely ridiculous. I am a heart patience on several meds to be told that I am only allowed 1 bottle of water a day????? No face clothes or bath mats are provided in rooms These things should be on the website when booking this Hotel as I am sure other guests would like to know what is LACKING there!!!!!!! I think management really need to rethink what is happening on this resort. I will never stay there again!!!!!! Our maid was the best thing about my experience. Dianne

The place to relax

Brisas Guardalavacca A beach hotel where memories are made and friends remember you. They do their best Grounds are well kept. Food was good but lm not a hamburger and fries person I like a variety of meats, vegetables, and fruits. I was happy with the choices l had. I will go back because l feel comfortable there. Attitude is everything in life so with a positive and friendly attitude you will have a very enjoyable holiday there.

First time at this hotel

My husband and I had a great time at this hotel. Food was plentiful, lots to choose from. Grounds and hotel clean and kept up. Staff friendly and happy to help you. Will definitely be going back next year.

Beautiful First Time Experience

The Brisas was very welcoming. The Staff were friendly and smiling. Our room was good and tidied every day. The food was okay, but the same every where we ate except the snack bar. I do wish as a VIP we were a little more informed of activities and events we were to enjoy as we missed a few of them.

A great week!

A very spacious and comfortable 'villa' in the more quiet area of the complex. Awesome beach. Fair food at the buffet and great dining at the a'lacartes. Very friendly staff. We met many folks from Canada that have been back up to 25, 34, and 42 times!! Entertainment was a bit below Cuban standards but OK. Pools and bars were great. Hot water was a bit scarce. Extremely great value for the budget minded. We would definitely return.

Love it

I had a fantastic stay! The room was spotless, the staff were incredibly friendly, and the spa services. We loved everything!; I highly recommend for its cozy rooms, friendly staff, serene atmosphere and customer service. A big thumbs up!

Beautiful Resort

This is our 5th time staying at this resort. We usually stay in the villas but this time we decided to stay in the hotel section. We were pleasantly surprised. Rooms were spacious. Nice water view with balcony. Keep in mind this resort celebrated 30 years and some things need to be fixed but over all it was nice. Now for the people that say that the hotel section is noisy sure during the day there is lots of things going on. Music, activities. At night usually by 11 o’clockit is quiet. If you pr [... read more]efer tranquility maybe stay in the villa section. Now for the food , let me remind you that you are in Cuba buuttt you will not go hungry. They had eggs, omelettes, meat, fruits etc.Supper there was always chicken, lamb, pork. Pasta and stir fry, deserts and chocolate ice cream. At the snack bar pizza, sandwiches and hamburgers. They had plenty of red and white wine, cola , juice and alcohol. Overall it was great. Yes we would go again because the staff is amazing and they work really hard to make you feel welcome and appreciated.

Excellent place to visit

First you need to remember it is Cuba...you go for the sun and the wonderful people. Food is available and so is water...there was very little entertainment due to lack of fuel for the vehicles to transport staff. Bring your own toilet paper...LOL Feel free to bring gifts for the Cuban people. They appreciate whatever you want to give them. They Love chocolate!

Great resort

All the grounds and public areas were very well kept. Rooms were clean and comfortable. Staff were very welcoming and friendly. Unfortunatly only 2 of the 4 alacart restauarants were open at a time due to the lack of tourists. Travel agents should be recommending this resort.

Could not ask for any thing better.

This is a wonderful resort. would return tomorrow is possible. Staff goes out of their way to help. Always there for you. Things have changed over the years, but never a bad thing to say about anything. Staff try to do everything they can and make up for any short falls.

Clean, friendly, very accommodating,

Everything was so close to our #5 villa section..The grounds are so well taken care of .Beach was beautiful sand was cleaned daily lots of seats n shade .Meals were plentiful enjoyed the a la carte , buffet was brimming lots of selections. Our room was very clean, water in room always had electricity and hot water ..looking forward to another trip... We had a problem with park n fly the discount Trip Central offered was invalid..I wrote to our agent but have not had a reply..