Very good resort for families.

Grounds - The resort has a long coast line, wrapped around the southern point of the hotels zone. More beach than garden space. - The grounds are generally clean and well maintained. - Two receptions: - Main - for general public - Auqamarina - for pricier rooms - There is an exclusive area of the club named Jade. No access for the general public. Rooms - We found the rooms smaller that you average hotel in this price range. - No strange smells - A/C and hot water worked well.  [... read more] Public Areas - Beach - The sandy beach is on the North end and it's sheltered by a natural wave-break. - Good for swimming. - White sand, does not get too hot in the sun. - Plenty of palapas for shade. - One can snorkel on this beach and can see some wild life. - The main entertainment is happening here. It can get loud at times. - The guests are not in the habit of reserving lounge chairs, which is nice. - The rocky beach on the East is where the snorkeling is supposed to happen, is more exposed to the winds. The sea bottom is not very populated and you may see the occasional plastic bag or other garbage. - Further south there are narrow quiet and somewhat rocky beaches with lounge chair and umbrellas. - Pools - There are two pools for the general public - One by the main beach. Did not see too many people using it, unlike other resorts where most guests are crowding the pools. - Another on the South end - by the Aquamarina reception. - The Jade are has its own pool. Dining - The buffet is generally ok. Selection is limited, probably due to inflation and other economic factors. - A nice touch are the pre-set dishes which invite to a properly portioned meal. - The A La Carte restaurants are pretty average. We visited once and did not have a reason to return. - The drinks/cocktails are not great. The alcohol content seems to be halved from the bottle already. Not a big deal, but still ... - They offer vine and other alcohol for sale, which is marked up a lot. - They have lager and amber beer, which are fine. - The complimentary wine is ok. - The coffee is also ok, except the ones from the automatic machines. We preferred the pot coffee and the one prepared on the classic espresso machines. - The restaurant staff is generally very nice, except the occasional young waiter seemingly reluctant or overwhelmed. Features - The Gym is clean and open almost all day. Well furnished with working machines. - Wifi is available all around the resort. - They have a Kindergarten to entertain you kids. They seem to be running on business hours (9 to 5). Activities - Nice to have a resort where you can hear French as the default language, for a change. - The G.O. team is on top of this. They work had to keep you entertained if you whish so. - Evening shows all week. - Pre-shows they have great singers to perform. - Post-shows you may have a party in the main bar. - There are a lot of activities to participate. One can check the Club Med app for up to date info. - Yoga, dance lessons, aqua-aerobics, stretching, etc. - Included kayaking, and sailing. These can be limited by the weather conditions. On our trip were mostly closed due to a government weather advisory. - Some sea excursions leave from the resort Laguna, which is very convenient. Nice touches - The resort manager is omnipresent, constantly keeping in touch with the guests. I did not see this in any other resort we visited. - The commute from an to the airport was very good. Short drive, plus they check on your flight for you and accommodate for delays. - Tipping is appreciated but never hinted.

Club Med Cancun....Amazing

As former G.O's, we have always enjoyed club med and had experienced other villages but this was our first time in Cancun. The team was wonderful..props to Shilou and Tino who were energetic, friendly and available as GO's should be. The Aguamarina building is far from the main area but perfect for quiet and getting a third level ocean view room was the way to go. It is a French company so there are a lot of French speakers but a lovely ambiance. Club Med's beach was the best on the whole st [... read more]rip. Would definitely go again. We went to Moon Palace (the Grand) last year and would never go back. It is close to the airport which was lovely. Beware: Air Transat was late their and back....with no consideration to the passengers. go another airline if you can. As always, Debbie Maguire was and amazing agent and would definitely use her again...as this is my 6th one with her!!