Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(295 Reviews)

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Private  - 

Verified Purchaser

Great resort!

The grounds boasted wonderfully green borders, trees, shrubs and flowering plants, even in February, and the groundskeepees kept our surroundings immaculate. The architecture was beautiful and the grounds were well planned and lovely to stroll, and the pool was very large and accommodating. We walked the beaches and soon discovered that this Iberostar had the most beautiful sand along this stretch of the penninsula; we called velvet as it was so smooth and silky. And, there was NO loud blari [... read more]

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Dutch  - 

Verified Purchaser

Great resort

I love this resort , it’s my fourth stay here. Only one complaint was the food was the same every day All the staff were very friendly and helpful I loved they put us in a ground floor room because of mobility issues. Because this resort is on the smaller size it is so easy to get around to the pool, beach, bars, and restaurants

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Private  - 

Verified Purchaser

Nice Resort!

The Iberostar Origin Playa Alameda is a nice but somewhat dated resort. Our first room near the beach was clean, but smelled of mildew. The front desk staff immediately moved us to another building and our new room was comfortable and clean. There was plenty of hot water and AC worked well. Food at the resort was a little bland but good. Choices were somewhat limited, but always included a couple of proteins (pork, chicken, fish), omelettes, cooked and fresh vegetables, fruit, breads, and desser [... read more]

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Private  - 

Verified Purchaser

Staff here are the Stars

This was my second trip to Cuba and this experience was better than my last. The beach was great, rocky to the right, beautiful sand to the left. Rooms were dated, but clean. Food was as expected, fairly repetitive, however Christmas day dinner was fantastic and they truly out did themselves for New Year eve dinner! The staff here truly made you feel like their family! The beach and the people here make it worth the time here. Typical to Cuba, beach towels were limited, however we tippe [... read more]

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Private  - 

Verified Purchaser

Our stay at Iberostar originn

The hotel was very nice but it does need some talc. The staff were very friendly and accommodating. Our rooms were cleaned every day. The food was not very warm and not too good. But I realize Cuba has a problem with getting food and drinks. They only had Fanta and coke for non alcoholic drinks. If I was to go there again I would know now what to take for myself.

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Private  - 

Verified Purchaser

Our stay at Iberostar originn

The hotel was very nice but it does need some talc. The staff were very friendly and accommodating. Our rooms were cleaned every day. The food was not very warm and not too good. But I realize Cuba has a problem with getting food and drinks. They only had Fanta and coke for non alcoholic drinks. If I was to go there again I would know now what to take for myself.

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Private  - 

Verified Purchaser

Second time in resort

It is our second time in Iberostar Alameda resort. We liked it from our first stay: very nice hotel inspired by Spanish colonial design, an amazing beach, great beach BBQs, night disco dances, it is a cozy and ideal place for a couples retreat. In our second visit, four years later, we found a nice improvement such as easier approaches to the beach, renovated rooms and enlarged beach space. What can be improved is a quality and variety of food. We recommend to visit the local cave Cueva Ambrosio [... read more]

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Private  - 

Verified Purchaser

Not bad place

So first off. The picture shown here does not exist. There is no island in the pool. That is a diff resort. Went from Oct 6 to 13. No one there. we were only people in building 13. The place is very pretty. The beach is divine and the pool great. Its not a ton of walking to get to places like lobby, restaurant or beach. But here are the negatives for me. The room was very disappointing. Very dated. No mini bar, no coffee maker, TV didnt work until reported 3 times, no water bottle in room for 3  [... read more]

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Private  - 

Verified Purchaser

Nice but empty resort

The resort was a bit in need of some maintenance/updating. It seems the photos of the resort and its condition haven't been updated in a bit. The resort is nicer in photos and not many people when the 3 of us visited however, the staff were very very friendly and fun to be around, the food was better than what I was expecting based on the research I did and what people had to say on forums about resort food in Cuba. Obviously outside resorts the food is better, but the resort food wasn't bad and [... read more]

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Kevin  - 

Verified Purchaser

Fantastic service

Resort itself was great. Good service rooms were clean à la carte restaurants were a little tough to get in, but we managed. The only issue I ran into was lack of toilet paper, which I’ve never run into my previous four times to Cuba

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Private  - 

Verified Purchaser

Torn

I've been to Playa Alameda many times. The staff as usual are wonderful. Unfortunately, through no fault of their own, the economy in the aftermath of COVID and the relentless suffocation from America has left them with very little to work with with. It is still labelled a 4.5 star but in all honesty, it runs like a 3.5 star: the bedding was never changed, the towels changed periodically, the room filled with mosquitoes, the toilet paper frequently missing, no sugar sometimes, no butter so [... read more]

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Private  - 

Verified Purchaser

The staffs are amazing

The hotel need ALOT of works The foods at the buffet are limited selection but overall foods at alarcate restaurants are good. If I ever come back to this place only because of the staffs, nothing else

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Dutch  - 

Verified Purchaser

Great resort

It’s my third time in this resort and I just loved it . Great beach Great staff Great grounds Fair food but same food every day Fair entertainment Just loved this kind of resort because it’s a smaller size and adults only

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Pat!  - 

Verified Purchaser

Better than expected

Went with my daughter for one week. Hotel and grounds very kept. Rooms a little dated but kept very clean. People and staff were excellent. For the food well I was pleasantly surprised. The choice a little limited but the taste were great. Even for a picky eater there was something. The beach were good but the ocean was a little rough. Still went in every day. All in all happy with our stay.

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Rosie  - 

Verified Purchaser

We’ll be back!

We had heard that there might be food shortages. Certainly didn’t happen at our resort. The food was great and there was plenty of it. The staff were incredibly friendly and couldn’t do enough to assist you in any way. The rooms were clean and very spacious. One could keep as busy or as lazy as one wanted. There were lots of various activities going on all day. The beach was right at the resort and there were always lots of sun cots available. We would definitely return to this resort. Incredi [... read more]

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Brent  - 

Verified Purchaser

Great Resort, Great People, Great Vacation Spot

This is my second time to Varadero and first time at this resort. The staff were amazing, the food was good, the rooms were clean and beach was spectacular. If you are considering a trip to Cuba, I would highly recommend this resort.

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Brandon  - 

Verified Purchaser

Was a fun resort!

Mostly was a fun resort with very nice people, although alot of the daily events that were posted on the TV in the lobby didn't happen, i felt like alot of the people in charge of doing those weren't really doing their job. And constantly finding cock roaches in my room wasn't pleasant. Food is hit or miss but I mostly enjoyed it, jus gotta find what u like though and kinda almost jus stick to it.

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Private  - 

Verified Purchaser

Better then I expected

The rooms were OK little outdated. The grounds were pretty good. The food was better than I expected. The drinks were good. The staff was awesome but it’s Cuba ran out of toilet paper around the pool area a lot Had a little bit of trouble with hot water, but got it resolved overall I would go back.

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Private  - 

Verified Purchaser

Resort rundown

The resort is poorly managed, shortages of basics, bad smell from the washrooms, room keys not working, rooms very outdated and quite non functional. We don’t go to Cuba for the food, but this time was the worst since we’ve been many times in 25 years. Despite the kindness of Cuban people, we will not return any time soon.

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Private  - 

Verified Purchaser

Resort review

The grounds of this resort are beautiful, pool was great and all of the public areas were lovely. Our room certainly needs updating, the air conditioner was far too cold the first few days and couldn't be adjusted, maintenance came in and turned it off but then for the rest of out stay we didn't have any air conditioning and it became very hot in the room. The shower leaked and ran out into the room so we had to clean that up every day. There were holes in our sheets. The beds covered up the 2 [... read more]

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