Interesting Resort

This hotel needs an update overall but the rooms are fine. The restaurants were buffet for breakfast and lunch but a-la carte only for dinner which was great. My issue was with the lack of nightly entertainment. They use one room with pool tables and let the guests sing karaoke to entertain themselves. The pool area was nice, clean and staff would come around and service you drinks all day. The beach always had a red flag because of the high waves. I would not stay here again because I want more [... read more] of a luxury hotel with entertainment.

Not even close to a 4 star

When we first checked in they tried to down grade us, since we have never been there before. We paid for a club room. After we said thought the club rooms were on the 6th floor. We got the room and no safe was in there or the other things that go with the club room. We changed rooms the next day. Only seen 2 pools. Said they have 7 restaurants but only 6, and only 2 open at a time. One never opened. One was open once and that was the Barn and the best meal we had. The buffet was not open ever n [... read more]ight. After we seen the cockroaches on the counters 2 days in a row, we did not want the buffet. The Sumo restaurant did not have all what was on the menu, about 4 or 5 items not available, even if you were in there when it opened. We have booked all inclusive for the last 17 years except when covid shut the world down. We travel 2 or 3 times a year and this was the first resort that a rep. was not there at all. We had a free shopping tour and didn't know how to book it. Very little entertainment at night. The activities around the pool were aerobics, tequila volleyball and bingo.

Older resort with amazing staff and excellent beach!

We stayed at the Golden Parnassus June 2 to June 9th of 2023. The staff at the Golden Parnassus were amazing and the food was excellent at all of the resort restaurants. The room we stayed in was older and a bit run down (1st floor) as were other parts of the resort but it was very clean and we could see that there were improvements and upgrades being done through out the resort. The best part of the stay for us was the pool and beach! The beach area was beautiful and there was very little se [... read more]aweed (sargassum) that is plaguing other areas of Mexico. I would recommend that you call the resort or your booking agent to get further information on the rooms and facilities, we found out later that other rooms on different floors had better amenities included and had we known we may have paid a bit extra to upgrade our accommodation. Overall it was a great vacation!

Loved our resort

We had to switch rooms 3 x. First room ac wouldn't lower so too hot 2nd room leak in roof onto bed. 3rd room fine. They accommodated us quickly. Sometimes key cards wouldn't work. But I would still stay here again. The only resort I would ever say yes I will come back again. Staff so nice.clean facilities. Food good. Everything in walking distance. Loved it.

Golden Parnassus Resort & Spa

Okay.....so let me tell you! The Golden is the most amazing fun, fabulous vacation resort around. The hotel is so so clean. Everything gets cleaned every day, The bartenders are absolutely amazing. They make you feel like one of the family like you have been friends forever. The drinks are amazing! So many varieties and they are fast and fabulous! Fonzy has been there for over 25 years. He is so much Fun! Martin The person who conducts activities at the pool is so fun and fabulous an [... read more]d hilarious! There are 5 restaurants all offering something different and delicious! Service in the Golden is #1 and par none! All the extracurricular activities are so much fun! All the service friends are so polite, friendly and always go above and beyond to make you feel like the really care. The beach is absolutely fabulous! The waters are several colours of sky blue and so mesmerizing. The pool is awesome; you can chill in the pool and overlook the beach ocean. There are numerous bars all of which are so amazing! You CANNOT go wrong staying at the Golden. We had so much FUN! We loved every minute of our stay. If you are a social person you will enjoy this Resort so much! So many people we met have been going to the Golden for 6 to 20 years. That's gotta tell you! Everyone we met was so much fun and friendly. I just can't say enough about my stay. I loved it! I really found MY HAPPY PLACE!!!! Can't wait to go back!

Definitely a three star

Hotel looks tired. Poor air conditioning throughout. Rooms warm, restaurants even more so. Locked out of room almost every day. Food was good. Not enough umbrellas around pool. Aqua fitness excellent, pool volleyball included showing butts and breasts if shots missed. Overall a great getaway after pandemic but would not return there.

Exactly what we needed

All the amenities, clean, good food and amazing staff. Perfect 5 day getaway. The beach is beautiful. Quick access from the airport. The restaurants never has a wait and check in and out was a breeze.

Dirty30 at the Golden Parnassus Resort & Spa in Cancun Mexico

I recently stayed at Golden Parnassus Resort & Spa in Cancun Mexico for my 30th birthday. I was so insanely happy with this resort and heres why: The Staff: absolutely amazing! they take the time to get to know you, are always so friendly, and quick to get you whatever you need. The Food: incredible! the buffet was always stacked, and the restaurants on the resort (which were also included with your stay - no extra fee) were amazing! Bartenders: so much fun! they will joke, laugh w [... read more]ith you and make you feel like family. you never have to ask for a drink they keep on top of you. Hotel: very clean! and hotel cleaning staff had our room spotless everyday. The Beach: perfect! white clean sand, no seaweed, and you can walk out for quite a distance into shallow water. lots of different types of rentals on the beach as well if you like to seadoo or paraglide. I would highly recommend this resort to someone travelling to cancun!

LOVED THIS RESORT!

We didn't want to go to a huge resort where anywhere you need to get to requires a golf cart or 10 minute walk so this place was perfect. The beautiful beach was right outside the door along with a massive pool, excellent restaurants and fun and friendly night time bars. Our room was perfectly clean, although like everyone else states, a bit dated but if you don't mind that, then you will have a great stay. We were offered the upgrade on our room and took it because it included the mini-bar,  [... read more]internet access for two devices, a romantic in room dinner and top floor Jacuzzi ocean front room. Perhaps a bit pricey but you know, it was well worth it for us not to worry about wifi and it was great having a fully stocked mini-fridge in the room. Everyone was very friendly and the bus to downtown was steps away. Tipping is very appreciated and we were well taken care of. Everyone at this resort works very hard to make your stay a great one. We would go back in a heartbeat. The water was warm and crystal clear. As for restaurants we really enjoyed the Shangri-La and the Pier but not so much the Old Barn. Just not for us. The buffet had a wide range of great food choices for everyone. We didn't eat at Sumo. Thank you Golden Parnassus for a great vacation!

Great views on the ocean side!

Overall I was very happy with everything. The staff is friendly and very helpful. The beach is always clean and maintained. Food was so-so but the drinks were always mixed quickly and fairly strong! :) rooms were very comfortable with good pressure in the shower. adults only and a smaller hotel are my favorites! I would definitely go back!

Not realy what we expected ...

Negative: The rooms are very noisy, during the night and early in the morning. The room smells musty. No internet- You have to pay $ 53 /day for the internet. In the morning for breakfast not too many choices; it is the same every day. Not too many activities on the resort for younger people. Positive: Beautiful beach, smooth sand, clean... and the bars are close to the beach and pool. Very teasty food in the Restaurants, however, the same menu. Good service

Amazing people and resort

Very well kept grounds and amenities. Great beach access and all the great quality food you can think of, including filet mignon. Staff is amazingly courteous and pleasant. Provide great and secure excursion.

Amazing Resort!!!

Gounds are beautiful, food is amazing, staff are very friendly and ready to assist when needed. Rooms are basic; however, its clean. I mean you don't go on vacation to to stay in the room, so can't complain. I love that there was no pest/bugs, so that gets a thumbs up from be. I will definitely visit again. It also helps that almost every guest I spoke to was a returning guest. One guest I think he said his name was Paul, had been there 37 times 😳. I can definitely understand why he keeps  [... read more]coming back, after he told us his reasons. The way he talks about the place, one will think he's an owner there. But that goes to show you how welcome and at home the staff makes you feel.

Great resort expect for BDtravels

everything about the resort was great except for BD travels... The two ladies that work there did not know a single thing about anything and up sell you on transportation from the hotel to the excursion but on the receipt they not only put the wrong Hotel name but they didn't even put to way pick up and drop off everything about them sucks... (BD travels that is)

Gorgeous resort!!

hospitality was amazing, super friendly staff, very clean, beautiful property, tons of entertainment. We highly recommend golden parnassus, definitely going back!! Excellent variety of restaurants and buffets.

Very good value Adults only

Very nice resort, rooms a bit dated but very clean and comfortable bed. Staff very friendly always going out of their way to help. Great location close to the airport. Beach was cleaned every morning with lots of water activities close by.

Amazing Budget Resort

The was our first time to this resort and we really enjoyed it. Everything was spotless in the rooms and around the resort. The rooms are basic as in nothing fancy and I am ok with that. The beds are comfy and the air conditioning in our room worked to good lol. The shower was always hot with really good water pressure. The pool never felt crowded and always had activities going on. Sadly however the towel game at this resort is strong so the resort could help this by adding more umbrella [... read more]s. I also think a few tables on the pool deck with an umbrella and chairs would be nice. The food and food availability at this resort is really good. 24 hour free room service with a limited menu. A snack bar at the pool that opens around 11 am and goes to the wee hours of the morning (it moves inside late at night) A buffet that is open for breakfast and lunch everyday and for a few evening dinners as well. Along with prepared food they also offer fresh cooking stations. The resort however really needs to get proper toasters as the ones they have are cheap home toasters and are pretty useless and worn out. 4 onsite restaurants with no reservations required that are open for dinner and one of these is also open for a sit down breakfast. Most of the food we had all week was very good with a few minor misses. The beach was so nice and the water was amazing. Most days are red flag days so if you are looking for a calmer ocean experiance this may not be for you. We loved fighting the waves for a bit most days. The best part of this resort is the staff who make you feel at home and a little like royalty . We will go back.

Everything we needed!

This hotel was great in every aspect. The service was friendly and prompt, the food was plentiful and tasty, and the beach is a true gem. I appreciated the smaller size of the hotel because that allowed for more focus on each guest, we felt taken care of. We had a few hiccups with our room and the front desk staff helped us right away, it was a memorable trip.

Great place!

I enjoyed this resort very much! The staff was friendly and helpful when needed. The diffferent restaurants were great to switch things up from the buffet. The grounds are kept very clean, pool and beach area are amazing! The only thing I wish they would have had was more water bottles/ bigger water bottles in the room for drinking.

Worst resort we have ever been to!

This resort is definitely not a 4.5 star! A 3 star at best. The food and beverages were terrible. Could not drink the wine or beer. The food was below average. The hotel is run down. Our room was terrible.. not even a picture on the walll. No fridge in the room. Tv had 4 channels all in Spanish. I could go on and on but it’s just too depressing and upsetting that I spent a week of my holidays at such a horrible resort. We left the resort several times during the week to go have dinner a [... read more]t other hotels nearby which were beautiful! I would never recommend Golden Parnassus to anyone! There are so many beautiful resorts on the Cancun hotel zone... this one has to be the worst!