Amazing resort!

Best breakfast and lunch options of any resort we have frequented. Good selection of ala carte dinner options ( steak and Italian are a favourite). Beautiful beach, clean rooms. Have stayed there 3 times we liked it so much. Every visit we noticed upgrades to resort.

Best mix of everything good!

My husband and I loved the great service we had with staff & managers, waiters & everyone. You could not have a less stressful vacation. I'm gluten-free and the chefs and waitstaff & managers of the restaurants all worked to give me great meals with many choices. I could always put together a solid meal from tbe buffet restaurant but the others were even better. Foodies won't be disappinted here. The desk staff were very good at customer service. The room was amazing - we got an ocean front suit [... read more]e with jaccuzi and it was amazing. Very clean & simple modern decore. We had a lot of fun in the game room playing ping pong, air hockey & pool until 10:30 one night. The singers in the lobby bar were really good. Drinks were the same weak drinks as other all-inclusives. The gift shop had great swimsuits & there's a really _good_ selection of fresh tasting ice creams and sorbets by the gift shop. The fitness dance class by the pool area was fun. The staff are the best thing about this place. I asked for a yoga mat for my room and the activities guy brought me one. The gym is small but better than most dinky hotel workout rooms. The spa massage I got was ok but I tend to get them for therapy not relaxation so I need more detail work fone than you get at the spas in Cancun but this was the best I've had of 5-6 in Cancun. There's was no hot steam in the steam room but a eucalyptus aroma vapor. The dry sauna was hot. The outdoor hot tub by the pool was not hot but honestly it was the only thing I saw off on this trip, and people were busy having fun everywhere so it wasnt missed except we do really enjoy the socialization of an outdoor hot tub. The fireshow was great! We hope to come back, and I really urge you to consider this place. It has just enough party fun without chaos or stupidity going on and enough class and good taste for those liking adult reserved fun. Good time for little kids but the place isnt full of screaming kids either. Perfect blend of all kinda of people, family friendly but great for a honeymoon.

Amazing time

The resort was so nice!! great view of the ocean and the pool was lovely. There were so many different food options throughout the day and great room service too! the bar tenders were great and we always had a drink coming!! thanks for a great stay.

Amazing Resort

There is so much to do and see on this resort. There is endless food options all day and evening long ranging from room service to quick snacks like nachoes and burgers. The drinks and service were wonderful, we never had an empty glass in our hands for more than 5 minutes. The pool was beautiful and there was always some sort of activity going on, on the lower level of the pool. Even though this is a child friendly resort, as someone without children, you could barely tell there were children t [... read more]here (some may think this is a plus for a more adult kind of vacation). The rooms were kept clean each day by a wonderful maid service and the resort itself was kept in tip-top shape. Checking in was a breeze and they were very accomidating to us. There is an environmental tax that you have to pay for which we were not made aware of that until we arrived but it works out to about $10 USD so not a big deal. The only negative thing I would have to say about this resort is that the gift shop does not take USD, it only takes credit cards or Peso's as payment options which is frustrating since most travellers bring only USD and some may not like to use their credit cards. Otherwise, it was a wonderful vacation, wonderful resort and staff and we will definitely be making a return to this resort in the future, staying longer our next trips!

Nice Resort

The hotel, facilities and grounds were all very clean and well kept. The staff were very friendly and helpful!! Food selection and quality was very good. Looking forward to returning and bringing my family.

Great resort

The resort is realy great and well maintained, staff are friendly and care about guests, you can feel management works well enough. Food is very good specially in the mexican restaurant, only entertainment was short. Rooms are beautiful and very clean aswell.

Everything we expected. Nice resort.

The resort was everything we expected from other reviews. Food was really good and lots of it. Staff service was great. Pool area and intertainment was great as well. Our only complaint is the amount of times we had been bothered about the timeshare sales. They should really try harder to take no as an answer and leave people alone when we are not interested in what they are selling.

Wonderful time at Fiesta American Condesa Cancun

Although the resort is smaller and older than those around it, we were very impressed with the quality of service, food and entertainment. The resort obviously plans for visitors on a one-week stay. The shows the second week were repeats of the first. A week to 10 days would be perfect. We were there during peak season and found the wi fi server could not keep up with demand. We also had a minor drip from the ceiling air conditioning unit and tiny ants in the bathroom area. Neither inconvenience [... read more] was great enough to warrant changing rooms.

Great resort!

The hotel and grounds very clean and beautiful with lots of Palm trees. Pool area and beach most beautiful I've seen. The food and service impeccable and choices and places to get food are countless ( fish taco's,nachos, pizza, smoothies, hamburgs, wings and chicken nuggets). There was even a ice cream wagon that came through the pool area. Clean towels twice daily and water delivered daily. Very much a family resort but many areas to be off on your own if desired. It would have been nice to hav [... read more]e more padded lawn chairs as they were always the first to be taken.

We loved it!

My adult daughter and I loved our stay at Fiesta Americana Condesa Cancun. The personnel are friendly and attentive skilled professionals. They went out of their way to meet our every need. The rooms are clean and comfortable, with housekeeping servicing the room twice a day. Ample bottled water and towels were always replenished. TV has satellite channels with a few English language options available. The beds are firm and comfy and have ample pillows. The resort has many food and drink outlets [... read more] throughout the grounds. We were blown away by the waiter service - at the pool and at the beach. Amazing. The drink options included premium brands upon request. The buffet was a solid standby throughout the day. The a la carte restaurants had amazing food and service and were very accommodating of special needs. Our personal favourite was the Italian option, Rosato. (Only one restaurant required reservations.) Vegetarian, gluten-free and allergy awareness were all in evidence across the resort. The energetic activation staff had activities for kids, teens and adults throughout the day. A different large-scale show was available every night. There were also many quiet nooks for those wanting a more peaceful experience. The beach with its fine white sand and turquoise sea was just what the doctor ordered. A limited number of huts meant we had to get out there early to claim some shade. There were more than enough beach towels always available. One final thought: the elevators were always there when we needed one and were fast! We had such a great time and have no hesitation recommending Fiesta Americana Condesa Cancun. In fact, we are already discussing when we can return with the extended family. Bonus: it's only 15 minutes from the airport.

Fab Fiesta

Loved this hotel. Great pool, comfortable room, excellent food. I would go back to this resort and the only change I would make is to book an oceanview room. The specialty restaurants do not need reservations and you are not limited to how many times you can go to each. One of the only downsides is you do have to reserve your poolside chair early or you will not get one.

Above and Beyond!

From the moment we stepped off of the airport transfer. We were treated like royalty. The bellhop, reception, concierge, maids, gardeners, bartenders, wait staff and cooks. Top notch. Planning our trip to return in April/ 15. Grounds and beach jaw dropping. This resort might be the cleanest place ive been to. Job Well done Fiesta Americana Condesa!!! I wish they were hiring. I would love to be apart of that team in any capacity.!

Great experience!

Everything was great in this hotel, specially the service, personnel were always super nice and with a great attitude. The food was very varied (they had lots of options at the same time) with amazing taste and quality particularly in the Mexican restaurants and in 'La Cevichería' (I could eat this every day!) The beach was very clean compared to nearby areas and again personnel were always near to offer drinks. We had an amazing time, they have lots of activities but we just wanted to relax an [... read more]d we managed to do so, it didn't really feel like a springbreaker hotel even when we went there precisely during that peak. Making an effort to provide constructive feedback...the hotel rooms looked a little outdated and the AC just a bit loud but nothing that bad, in all they were fully functional and comfy. Congratulations to the hotel and specially to the staff for being so welcoming. Carlos

Great Trip Overall

I visited the Fiesta Americana in Cancun and enjoyed every minute of my stay. The service was remarkable and the room service was an added bonus. The food was always hot upon arrival. All of the bartenders and servers were extremely kind and quick. The a-la-carte restaurants were among the best that I have been to at an all inclusive resort. The taco bar by the pool was exceptional, with fresh catches daily. The grounds were always clean and the pools were well maintained. All in all, I don't ha [... read more]ve much negative to say about this resort except that if you are looking for a party resort this isn't it. It was quiet for the most part and the lobby bar was really the only bar to hang out at in the evenings.