Not good time to visit here now

This is the first time visit this hotel because it's location. It should more diffcult time for this kind hotel in Cuba,it is an old hotel,maybe country could not give more surpport,Staff no energy to work, so almost no food,less service,less light,many broken building,room is not right for stay,around 10 guests in this big hotel. Storm with big windy visited there when I stayed there, can feel angry from Him,but there are very amazing view,ocean,sky,sunset,some magic weather in 7 days.And, [... read more]the Birds !and still a few staff work good,swimming pool and lobby are alway clean.

Right on the beach!

I loved the fact that the hotel is right on the beach! You cannot ask for more. The personnel is very friendly. The food was ok; I'd have liked dessert options. More palapas and beach chairs would have been nice as well.

Lackluster, you can find better

My girlfriend and I have previously been at a 4 star resort, and wanted to experience the quality of a lower star to see if it's worth it. We like to believe we have low standards, but this resort definitely let us down. Pros: -Good location from downtown -Food was fine considering it's Cuba Cons: -Took 5 days and 3 requests before finally getting our room cleaned -No pillow cases, and dried blood on both pillows -Toilet paper was extremely limited all throughout the resort (bring you [... read more]r own) -A la cart reservations are made at 10 am, we were told for 2 days that they were fully booked, yet there was only one other person waiting to reserve. We asked to reserve in advance then and were told you have to reserve 10 am the day of...clearly they only booked people who bribed them to book in advance. That is unacceptable. Needless to say, we never got to try the a la cart and just ate in town instead. -Alcohol options are extremely limited: beer, vodka, rum, and sometimes whiskey or liqueurs. Do not expect much for mixed drinks. No mojitos, and sometimes pina coladas if you're lucky -The beach here is alright, but is mostly sea shells. Not one of the white sandy beaches -Nice pool chairs, but extremely few chairs available on the beach -No entertainment other than poolside DJ, bingo, and sometimes live music Overall we understand it is a 2.5 star, but quite disatisfied even with that rating. I don't think I will ever go below 3.5 star again. I don't blame people for wanting to check it out themselves, but if you do want to gamble, bring toilet paper, pillow cases, and lower your expectations more than you already do for Cuba. Good luck!

You get what you pay for

This was the cheapest all inclusive available on the site. That said, lower your standards but still have a good time. Be cautious, staff can be creepy and not all rooms lock. Beach is beautiful though.

NOTHING I EXPECTED

Before coming to this resort I was honestly expecting to not have the best time due to the horrible reviews that I read. When I arrived is 1 million times better than I could ever have expected my friends and I got entire house on the beach to ourselves with separate rooms a huge balcony on the top floor and main floor that was steps away from the beach. There’s an amazing area of varadero that is only five dollars away from the town where there is a night clubs restaurants and other fun excit [... read more]ing things to do I’m a very picky eater so I did not eat the buffet food as it was un appetizing to me but there was a snack bar with great sandwiches and other options to eat. There is activities going on throughout the day like dancing live music and games magic shows another exciting stuff to keep you busy and entertained at the resort by the pool. the bar was free 24 seven which was amazing and the staff are literally so nice I’m a teenager and went with my friends and we had an amazing experience with this staff. The house our room was and was honestly beautiful and spacious the only thing that makes the resort a little cheap is that there are some repairs that need to be done that they do not do such as shaky or hard to open door knobs; but the doors are very secure, none the less and your stuff is safe in your room. but do not leave things outside of your room as one pair of my shoes got stolen that I foolishly left outside my locked door. Anyway I had such an amazing time and for spending such that amount of money I did I wish I could return here every month everyone was so pleasant and enjoying their time it was so relaxing and I was so happy with my experience. YOU MUST TRAVEL TO CLUB KAREY IN VARADERO CUBA ITS AMAZING AND I WILL BE BACK. TY GUYS BUT YOU COULDA LOWED ME MY SHOES!! :)

Terrible resort and I,ve been to some Doozies

the hotel services were Bad Start with no porters for over1hour,.The roomwas a small square with bathroom no toiletries but half a roll of toilet paper.Had a bath but no plug 2 thin hand towels which were changed once.and a toilet that dripped.It did have air conditioning but no fridge,phone or safety deposit box.There was no outdoor seating and best of all when you opened your door you could look into the next room.The sheets were so thin you could see the pattern on the mattress.Ther was no se [... read more]a view to get to the beach you had to climb up steps no handrail walk through bush and then down to the sands.The beach was not kept very clean and there was a strong undertow in the water Every where you went on the resort there stairs and quite long distances to walk No signs to tell you where things,No one to ask as about 80% of the guests were Russian and Eastern European My russian is none exisistant The food was lots of pickles.salamis sausages No roast beef.It was always cold The food queue Started early so you get something warm or just get food.Salad aplenty But no Desserts,No waiter service Helpyourself Breakfast was the best meal and the pool bar did hamburgers fries.I could go on and on,But I thinkyou get the drift By the way I did manage to get ONE pina colada The pool was the best place to be

Club Karey

Fabulous staff couldn't ask for a nicer bunch of Staff members.Eddy ,Rene,Freddy . But the food Was not up to my liking. But to each their own ,I have been to Cuba dozens of time .You get what you pay for .

Don't expect too much from Club Karey

We just spend a week ( January 25 - February 1 )at Club Karey, Varadero. Considering the price and our previous experience in Cuba, we knew what to expect, but even those, we were disappointed: Grounds: the hotel is spread along, you have to walk a distance to get to your destination, which could be a problem for some people. Grounds are poorly maintained. Beach: nice, long stretch of sand, but extremely dirty. It was somehow cleaned only once during our stay. If you decide to walk on the beac [... read more]h, look to broken glass, it is everywhere. Rooms: the hotel accommodation consists of small buildings, which we personally liked, but the cleanliness is questionable. They don't change towels unless you ask for that. Food: typical Cuban food, we personally have no problem with, but not for a picky eater. For two days the resort was at its full capacity and definitely, there was not enough food. Entertainment was good, nice show every night. The resort is close to downtown Varadero and it is very convenient. Definitely Club Karey is in need of complete renovation.

Great experience

I do not why anyone would complain? It is 2.5 star resort. It was great. The staff and I get along excellently. It is an affordable resort, which leaves you money to go for excursions. Beautiful beaches. 2 4 star hotels next by. Great, authentic Cuban performers. Those who would like to hear only English are strange. You will listen to French and Russian languages, which are beautiful. The only disadvantage was the fact we were told that we should change the rooms our second day of stay; however [... read more], we were moved from bungalow to the hotel, which is better and closer to the restaurant. Cubans are great people, and one should not forget that they do this 365 days in hot conditions. Be kind and understanding, not formally but actually.

NOT a 2 star resort

When I booked this resort I knew I was getting what I paid for but when I arrived it was a totally different situation. The light in the Hall in 7 days I was there did not get fixed. I was asked to pay a Key deposit fee which I was never explained before and a towel rental fee for non existent pool towels I did get my money back $20.00 CAD when I checked. The room itself was fine it was the over all service on the resort that lacked and communication lacked with the staff on the resort you wo [... read more]uld get a different answer every time. I had 2 small hand towels for showering the 7 days i was there they were never changed. The food situation was minimal at best I managed most of the week at breakfast, the lunch bufftet and the dinner buffet were the same daily there were no desserts, also the snack bar closed at 4pm when the website says 6:30. This resort is a very low end resort and you basically get what you paid for but this resort really lacked in other areas no toilet paper in the pool area bathrooms, alot of things missing

Amazing staff

Not much too eat but very clean good staff, not too noisy, good entertainment, snack bar was very good, pool is clean, drinks are cold and refreshing, music was great, private restaurant was delicious, like the beds, woke up in shape

We will go back again!

It was a very simple hotel but served us great. We could still see some scars of hurricanes but that’s why it was only 10 sec access to the very quiet beautiful beach from our room, which we absolutely loved! Staff were genuinely friendly and helpful. Foods were simple but as rice lovers, we have no complains to make to be served rice and fish everyday alongside with other meals. Room essentials were somewhat missing, such as toiletries, hair dryer, telephone in a room. But we managed and had [... read more] fun! Although beach access was fantastic but a little far to get to downtown Varadero. (That’s why we gave only 4 stars for location.) If anyone is looking for a underdog-budget place, this hotel is a great choice. But anyone is looking for more night life, would like to party, this may not suit you. We would stay there again no problemo!

Plain and simple

Everything was ok,especially the people. Soup was black bean soup everyday.Safe was broken. Public washrooms need attention,toilet paper and soap.toilet seats needed in public washrooms and doors.Same food everyday.No fish to eat.The price is right.

Great resort

As the saying goes you get what you pay for. I paid 900 for 1 week. It was well worth the price. Basic for sure but the rooms were clean the staff friendly and helpful. The food was not great but you could always find something to eat. I would return.

Auful

Had to change the room several times due to lack of the water. The barman with glasses near the pool is the most obnoxious person even if you tip him. Hot water is intermittent. Food is almost not eatible. Don't go there especially if you have kids. Over all the resort is in construction and renovation mode... Not a pitoresque environment. Entertainment is almost non existing.

Amazing Location

1. Location is really great. All rooms are almost next to beaches 2. foods were bland and monotonous 3. Don't expect much amenities as it's 3 star hotel 4. Vegetarian can have the issue here as most of foods contained meat 5. Rooms are just OK with basic facilities

This resort sould never have been offered by Trip Central.

This was our sixth vacation to Cuba. Upon arrival to the resort the staff was accommodating. We were given a unit at the very end of the complex that is about a quarter of a mile distance from the pool, bar, and restaurant. If we were younger people, we would not have minded. Any one with mobility problems are in trouble. Very little and no variety of food and cold. No hot water in units. Not even warm water. No Coke for mix nor beer in any of the two bars. Cockroaches in unit that we were in.  [... read more]Something was chewing all night in the walls. We are not fussy people and have never complained about anything in any resorts we have been in. To make a long story short, if it had not been for our Sunwing rep that got us transferred to an affiliated resort, our one week vacation would have been a complete disaster.

Never again

No rep.always on call or off. Do not go on that weekend,very noisy and the cubans are bad. Waited one and a half hours to be picked up, last bus to airport, so we were not able to sit together, on the way back. need heated hot plates. no ala carte available, no early check in had to wait and no bonus drink. leaky toilet, broken curtains,.Will not go back.

Amazing Trip!!

I have been to Club Karey twice now and I absolutely love it. The staff truly goes above and beyond to make everyone feel like family. The only downfall with the hotel for many is there is no wifi, but id prefer to not have wifi and simply enjoy my vacation.

Quiet and comfortable

needs toilet paper and more food selection. a la carte needs to be open everyday with more selection. shuttle into town like others. and money at front desk. pina coladas made fresh. no charge for beach towels. food to be hot.