We stayed at Camino Real Huatulco. It's a lovely Mediterranean style hotel. The grounds and architecture of the building is beautiful and well kept. The food was yummy and well presented both a la carte and buffet. The wait people at the restaurants were always pleasant and attentive, but on most occasions very slow. The pool bar staff were amazing and looked after our every need. We were a bit surprised that alcohol service was only available 11am - 11pm.
The pools were stunning, defi[... read more]nitely refreshing, clean and well mantained. However, we were expecting some games, music or water-aerobics at the pool, but there was none.
The ocean was beautiful to see, hear and walk along. Unfortunately, we were unable to be in the water as often as we would normally as it was RED flagged our entire week.
Our room was lovely, with a beautiful ocean view from our balcony. Considering the resort is 30+ years old,it continues to be in relatively good shape. There are a few things that could use some attention, such as the balcony sliding doors, bathroom taps, AC functions as well as railings along pathways, stairways and entrances to the pools.
We would recommend this resort to especially those who are seeking a quiet, restful, sedentary getaway.
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Rated too high
The location of this resort is lovely, and the beach was beautiful. It's not a very busy place, chill atmosphere. They pool was large and shallow and seemed a bit dirty. Our room was rundown and ant infested. Food was decent. The staff were all very friendly. The wait staff was mostly very slow and inexperienced and/or untrained. Overall it was a good stay until we got sick from something we ate on the second last day. I would rate this resort a 3/5 at best. For the money, I would recommend choo[... read more]sing a different option.
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The best beach in Huatulco
Over all a nice place. Buffet was good and the service was excellent. Lunch menu was repetitive.
Improvements needed - access to premium brands of alcohol should be included. Towel service most definitely needs improvement - both in access- only one service person!- and sometimes lack of availability. Please buy some new towels and sunbeds!
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Chief -
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Camino Real Huatulco
Love the staff and the property. The organization needs to take a hard look at why they track drinks etc for all inclusives. It wastes time for staff and guests and takes time away from customer service. Trust your staff you bean counters. Management are the worst part of the resort. Blue blouse staff who do nothing and cameras can be used to allay theft concerns. Front desk staff are not overly friendly.
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Scrooge -
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Very nice. Well kept resort
Very nice quiet resort, beach is beautiful, freindly staff, but spoke very little English, Amenities say 3 restaurants, only two are open, a la cart is a 2 hour deal by the time you got your food and finished
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Small Friendly resort
There was noisy, dusty construction during our whole stay.
There were not enough choice of dining rooms and limited menu options at dinner time. Breakfast and lunch facilities and were very good with lots of choice. The beach and pool were awesome with lots of pilapas and good bar service. The staff were always friendly and accomodating.
This resort is not set up for all inclusive guests. As a result every transaction was billed and signed to the room which was time consuming, inconvie[... read more]nient and inefficient. Some menu items were not available on an all inclusive stay - for example, steak and lobster.
The rooms are simple, clean but could use an update. The latch on the sliding door to the balconey was not functional which could be a security concern. Because of the design of the resort the balconey was not easily accessible from neighbouring room's balconeys so we did not feel it was a worth while complaint while we were there. Our Westjet representative did make a note of it, however.
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Peaceful sanctuary
This is the perfect quieter resort to get away for a peaceful vacation. I chose this older resort to get away from the hustle and bustle of the other larger resorts. The staff here were helpful and attentive. There was something for everyone where dishes and meals were concerned. Lots of fresh fruit. Drinks were plentiful. There was no jockeying for beach chairs. The rooms and grounds were well maintained. I felt safe walking about the resort and town centre. Everyone was masked at the time I wa[... read more]s there. Even though the waters were a little rough at times during high tide, there was a little cove where it was calmer and I could swim, as I am not a strong swimmer. The pool was lovely too. I would definitely return to this resort.
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Dianne -
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Lovely quiet getaway
This charming resort is nestled into a beautiful bay just a short drive from Le Crucecita. This was our second stay at Camino Real Zaashila and the resort does not disappoint. Although the resort is starting to show its age, you forget about that as soon as you settle in. The rooms are clean and comfortable. The food is authentic Mexican and wonderful fresh seafood. You can even enjoy a sprinkling of grasshoppers in your omelette if you so desire! The staff have all been there for years and are[... read more] pleasant and eager to help. The beach is lovely and uncrowded, but the ocean is a bit rough, especially for smaller children. The only caution I have is that there are quite a few stairs so it can be a problem if you have mobility issues. Shopping in the nearby town is varied and lots of fun. So yes, the resort is starting to show its age, but it is definitely worth a visit.
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Bradbear -
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So Perfect
We had a beautiful stay at Zaashila. Everything in our room worked well and the view was perfect.
The grounds, pool, staff and tranquility were exactly what we needed. Some truly wonderful people make your time there effortless. Breakfasts and lunches were really enjoyable, the only downside was dinners were a little disappointing given that the other two meals were more consistent in quality. One night there was only pizza available, not even a salad selection to go with it. I can appreciate [... read more]that between the quinceañera and the wedding that were back to back that resources may have been stretched a little thin, and I can appreciate that. That being said, it was very simple to take a cab to Crucecita or walk down the road across from Dreams and have a really good meal, and that should be part of the Huatulco experience regardless, so all good. Our small group excursion that we booked through our tour operator was really nice. Very environmentally conscious guide who was passionate about sharing his world with us.
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Second Visit, great vacation
Just returned from a one week stay at Camino. Great weather, great service, relaxing and enjoyable. We expected nothing less having stayed at Camino previously two years ago and we were not disappointed the second time around. One thing did change however, there is no dinner buffet available now. You have two choices for dinner, the a la carte restaurant (one of two that alternate every night) or order room service (at no extra cost). Most of the dishes at the a la carte restaurants are Mexican [... read more](Oaxacan) based, so your choices may be limited if this is not your thing. Personally, I found the menu choices nutritious but the sauces are a bit bland. That would be my recommendation to the resort, find a sauce chef to upgrade the dishes.
The grounds on the resort are spectacular, do yourself a favour and take the time to walk around the resort...up on the hill, and the east side and enjoy the beautiful flowering shrubs, birds, iguanas. etc. We saw Chacalacas, parakeets, orioles etc. Don't just hang around the pool and beach, cause you will miss out on the true beauty of the resort.
Of course I can't forget to mention the beautiful beach and pool. The quality beach towels are plentiful as are the availability of palapalas. For lunch you can order at the beach at your palapala or take a seat in the beach side restaurant. The shrimp tacos are our favourite dish...very tasty,
You cant beat the location , the seaweed free beaches , the reliable weather (sunny and between 30- 32 C) the scenery ...etc. when you book a Huatulco vacation. and Camino Real is a choice that wont disappoint.
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Graet vacation
This is my fourth stay at the Camino Real Zaashli and it has never disappointed. Great food, excellent service and the views are great!
The area is very safe and if you go to town a lot of good restaurants.
Will definitely return !
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Decent quiet place
We liked some and noticed room for improvement.
Staff:
Most of the staff are very nice and welcoming. People work at the hotel for many years, a sign that are happy with the job.
We had one reception staff not really paying attention to our inquiries like we could be ignored without consequences.
On second attempts with other staff present our request was honoured.
I think that the hotel policy is to accomodate any requets and seems to be followed.
Restaurant and beach waiters are[... read more] very nice helpful and personable.
There seem to be only one shift for staff, as a result they will be tired or very tired by the end of the day.
Rooms:
The rooms need upgrading.
The A/C in some rooms is only on or off, the temperature control is not working.
There is a prevalent problem with the bathroom floor drains, they all smell when there is no flow (e.g. in the morning) like there are no smell traps installed, and probably are not.
The hotel is working on upgrading the wifi network. April is the tentative month to finish the upgrade.
Cleanliness:
Also needs more attention.
The sheets and towels are changed diligently and clean.
The eating areas are not closely monitored for cleanliness. Probably more staff is needed for this to happen.
I've got a bowel infection that is hard to trace back to its origin. I suspect a spinach salad.
Food and drinks:
The food is generally well prepared.
The choices are limited but satisfactory. Food waste is not an issue at this hotel, a good thing in my opinion.
Attention to cleanliness is due. Beware of possible contamination.
They usually have only one restaurant open for a meal. Buffet in the morning and occasionally for Lunch, Azul Profondo for Lunch ad Dinner, Chez Bini for Dinner three time a week.
There is a second bar that opens at 5PM for evening drinks.
The drinks are decent, wines are good and the cocktails are not short on alochol, quite the oposite actually.
Beers are from the can and bottles Coronas at the restaurant, no draft beer.
Bottled water is available in the rooms, at the beach bar and the restaurants.
The pool:
The pool is long and of safe depth (4ft).
It's not very busy.
No pool bar, which is awesome in my opinion. You won't have the manatees huddled around the bar all day long.
Clean enough. They scrub it every morning.
Does not seem to have a permanent filtering system, they seem to use portable vacuums to clean it. Therefore at night and early in the morning it may not be very clean.
There is a jaccuzi, not much used.
Also they have a kids pool with puddle depth water.
The beach:
The beach is clean quiet and well shaded with palapas. We liked the quiet although the odd music enthusiast would feel the need to share their music with others, at low volume generally.
There is a policy to not have amplified music on the beach, headphones only, but it's not enforced.
Beach towels are plenty available.
The ocean is generally good for swimming and snorkelling. Quite a bit of marine life to see while snorkelling.
There is a swim perimeter but no life guard on duty.
The water sports staff could play life guard if needed.
One should be comfortable with water to get into the ocean. There a steep drop, more noticeable at low tide.
On occasion the waves could get high, but once passed the break it's fine to swim or just float.
The weather is always good in Huatulco. According to the locals, it rains about five times a year.
The Oaxacans are very friendly and welcoming people. A trip or two in town for dinner or shopping is reccommended.
Coming in, beware of the Taxi sharks at the airport. No car trip in the area should exceed 200 pesos (~ 10 USD), these people would try to charge 30, 40 USD.
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Wonderful Hualtuco
Smaller resort with best views and a well set up layout
Balcony to pool to the ocean all close, great if you don't like a lot of walking
Best lunch with a great view
Service excellent. Rooms are a good size but starting to get a bit dated
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Nora jones -
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Wonderful holiday!!
We had not taken a vacation for a few years because of work. Several of our friends had told us of this fabulous resort so we decided to give it a try. What an incredible surprise we were in for. This resort beats anywhere else we had been before. The resort itself is lovely, the food great, the beach truly beautiful, but the staff are outstanding. So many people that we met go back year after year and I can understand why.
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Small and intimate
We've done a lot of travelling and resort vacations are no longer high priority for us. We hadn't been to a resort for a few years, so thought we'd do something simple for a winter break. Camino Real is different from most - very small, no buffets (other than breakfast) and only one choice for where to have dinner, both choices a la carte and one requiring a reservation. The reservation system is lovely - just a simple phone call from the room at 7 AM will guarantee you the time you want. If you[... read more] wait until later to reserve, your choices will be limited. One of my pet peeves at most resorts has been the reservation system, but this one was perfect. Huatulco is more authentically Mexican than other spots we've visited and the cuisine reflects that. You can even have grasshoppers in your omelette if you like. If you crave lovely bread, you won't find it here. If you want less spice (chile) and no onions in your guacamole, you only need to request that and you'll receive a fresh made-to-order batch. There's lots of seafood and all of it was excellent. The prawns are large and lovely. The rooms are perhaps outdated, but maybe that just lends more charm to the Mediterranean feel. The king bed was comfortable and the room very spacious. The maid did not always leave the required toiletries, perhaps 2 of something and none of something else like shampoo. The toiletries were of good quality though. The pool is absolutely amazing. The drinks are better than those in other resorts we have visited. You don't wear a bracelet at this resort to show that you are on the all inclusive plan, and some folks don't like the signing that is required for each service rendered. This really didn't bother us. Some folks don't like the climb up to the rooms that are at the top, but we requested upper rooms and enjoyed the exercise. Tripcentral made the request for nearby rooms for our group and that request was honoured. We received adjoining rooms with a door which we could open between them. Tripcentral was also very diligent about communication and documents. I've often priced trips on their website, but this is the first time we've actually used them for the booking. There is no entertainment at this resort, no lessons of any kind, no evening shows. The website mentions beach volleyball, but we asked and it didn't exist other than perhaps during student breaks when more younger types are around. There is a tennis court. The beach drops off dramatically so swimming for young children is pretty dangerous. Some people snorkel by the rocks at the end of the small beach, and there are lots of colourful fish to see. The rocks there are barnacle covered though, very limited bits of coral. That said, we paid for an excursion to go snorkelling and were promised the second best coral in Mexico (after Cozumel) and the amount of coral there was much the same. It was a larger area to snorkel, but not that much different from the resort.
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Relaxing resort
Stayed for two weeks at the end of Feb 2018. Resort is a bit tired. Could use a facelift. Very clean, quiet and relaxing. Staff are friendly and happy. The negative is we had to sign our check after every meal and end of the day for drinks. We were all inclusive but did not have wrist bands. Always had to ask for the check so it delayed leaving the restaurant of the pool every time. Service was good majority of the time in the restaurants. A few times in the a la carte's we did not have one serv[... read more]er for the meal so at time it took a long time for our entre plates to be cleared and drinks refilled or dessert offered.
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Quiet and beautiful landscape.
The grounds were pretty, although dated walkways and not good for those that are not very mobile. We had an oceanfront room at the end of block 3. We were on the second floor. The room was larger being an end unit. Clean room and comfortable King size.bed, the air conditioning worked very well. The view was limited and we saw the Ocean but it was blocked by a large cement wall on one side. the patio furniture was not comfortable and very dated and rusty. There was always hot water available, w[... read more]e also had to call for maintenance one night for the toilet and they were there within 5 minutes to fix it. The fridge was stocked daily with beer, pop and snacks. There was always a large and 2 small bottles of water left daily. The rooms were cleaned promptly and well. The food was limited , breakfast was a buffet every morning and it was good with limited choices. you could order room service anytime which we did not do. Lunch was available at an oceanfront restaurant and it was nice with many choices available, or you could order room service or order at the beach and they bring to your chairs. Dinner was limited and only once restaurant available at the beach oceanfront restaurant one night and the next at the Mexican restaurant in the main part of the resort. We were very bored after the same choice of meals after 4 nights. There were three convention groups over our 7 day stay which was very disruptive to the quiet nature of this resort and the size of it. As well it limited our use of facilities and restaurants. The washrooms throughout the public areas, there were only 3 but they were very rustic and smelled poorly. I just went to our room. the staff were very friendly and worked so hard, except for the main bartender Juan at the pool bar who was very rude. He would totally ignore us and others when we went to order and i was very relieved when he was absent the last 2 days. The pool was nice and kept clean, many small tiles missing. Lounge chairs some ok, many or most very dated and tired. We enjoyed the resort but would probably not return and try somewhere else with better facilities, better maintained, more food options and with activities. The Camino real had no activities or entertainment.
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GTA vacationer -
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Relaxing Vacation
Quiet, boutique hotel . Very laid back, no bracelets, no dress code. Only annoying thing was having to sign receipt for everything you ordered for meals and drink.
Facilities are a little run down, but the beauty and charm of the grounds makes up for it. Staff is friendly, but a little overworked, they struggle to keep up when things get busy.
Food selection is limited at the dinner buffet, but I always found something that I liked. Lunch a la carte was the best, all items are very tast[... read more]y. Dinner a la carte restaurants are nothing special. Breakfast buffet was decent.
Weather is always A++ in Huatulco, that's why its my favourite vacation spot, not to mention the natural surroundings and safety of the area.
I don't swim in pools, but the pool at this resort was very nice. Ocean swimming is only for confident swimmers because the incline get steep very quickly. Once you get past the breaker waves, the swimming is awesome. Warm, clean ocean with little debris.
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Peace and Quiet
We have just returned from a one week stay at the Camino Real Zaashila. What a beautiful resort. Small and quaint, beautiful beach and pool and gorgeous grounds. Great local food: buffet breakfasts, Ã la carte lunches and dinners. The beach room views are great - lots of stairs though! Extremely clean. No entertainment, no music at pool or beach which is what we loved the most. We would go back.
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CanadianaKid -
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Beautiful, quiet, secluded resort
One of the most beautiful, comfortable, and peaceful resorts I've stayed at. Close to nearby towns, more than adequate snorkelling right off the (not private but) very secluded beach. Generous drinks!