Amazing Samana

This resort has been one of the best places to rest and relax. They also offer tours comparably priced to local tour companies. The staff are friendly and attentive. I plan to go again in the future because I love the snorkeling at the base of the beach! Do awesome!

Good resort

Hotel was very clean easy to get around, great food, very friendly and helpful staff, rooms were comfortable and clean, no water issues, reasonable entertainment, a few, 3 maybe 4 times in 2 weeks ran out of some alcoholic beverages, no problem for me, if not one thing it’s another, maybe not for some people though. Beach was good but depending on how aggressive the ocean was it created sandbanks where I had difficulty getting out and aggravated a knee, from that aggressiveness water became a bi [... read more]t dirty, otherwise nice but not Cuba beach, then the elevator to get too and from the beach, if it works great, if it doesn’t like it happened once for power failure, it just missed it on my way back up, very hot to get stuck in it and difficult for anyone with walking difficulties to walk back up. Otherwise It was good and great deal, but would not return especially at my age and some mobility difficulties.

A few things to be aware of

My stay at the Eurostars Grand Cayacoa was fine. There was nothing awful about my stay at all. But also nothing extraordinary either. I wanted to let anyone going know what is good about your stay and what to look out for. The beach is small but so nice. More people use the pool than the beach so there are always loungers available. Sunrise pictures from the pool deck are spectacular. Grab a cappuccino from the snack bar and head to the pool deck at first light with your camera! The fello [... read more]w working the beach bar is a very nice man. I tipped him a lot so I didn’t need to bring a buck every time…. And he was so appreciative and super attentive The resort is in a large bay, so when there are big storms, garbage rolls in from the surrounding towns and it takes a while for the beach to get cleared. The marble floors at the pool is very slippery. Pack shoes that can handle that. Bring small bills for tipping right from the start. The bartenders, wait staff and housekeeping are reluctant to make change for you. I finally found out near the end of my stay that the team at reception has a float to make change for bigger bills. Mexican night is by far the best night for the buffet. Housekeeping was inconsistent. Some days the water bottles in the mini bar were not restocked and my bath mat was taken on the first day and never replaced. The staff were friendly and helpful. The buffet runs like a well oiled machine! It’s a good resort, but not the best I have been to.

Eurostar Samana

The Hotel was a 3 1/2 stars at best. Exactly what we expected. Food at the Buffet was OK ?, a la carte was mediocre. Our room was on the bottom floor on the pool side. It was quiet A/C was great. We were missing shampoo, we asked the maid and only received it on our 3rd day (Minor details). Staff were great. Animation by the pool was fun thanks to Gigi. Beach was great also. For the price! i would recommend going.

The Resort is very Unique. We had a wonderful time

Pretty Close to a five star. Room , Food, Ocean and pool. A couple of Pointers. 1.) Cleanup the multi million dollar bridge. Lots of garbage . could send 4 men out with wheeled bin and pressure washer. Grafity spray over. It would be beautiful to set up an area for lunch on the last island. Pillows are small in Bedroom. We don't stay up late but we did a couple of times. The one weak point. We booked an excursion to Levantado island. We were told 3 hours on the island snorkelling with lots of [... read more] fish and lunch on another island. The Sunwing Nexus Rep lied. We were in the Loud boat for 4 hours out of 6. 1 hour on Bacardi island. walked for 1/2 mile past hustling vendors. Paid over $200 Canadian. Stopped for lunch on a treacherous coral island. Could hardly make it up a dangerous slippery ramp. CLIMBED ALL THE WAY UP FOR AN UNDERCOOKED BURGER. Talked to the Sunwing Rep and he offered us another trip but we were going home. Paid extra for snorkelling. did not go. Some parts of Samana Bay by the resort were almost 100 degrees. We would go back. I believe we need a credit for the excursion. The Rep LIED.

Week in paradise

I have nothing to say but positive things about this resort from beginning to end. The manager met us at check in and was attentive and professional, our room was beautiful with water and pool views. We spent most days between the pool and beach both awesome. The food was great with a lot of variety and attention to detail. The drinks were cold and plentiful. All staff we met were kind and helpful. Our room was cleaned daily with fresh towels and linens. We are already planning a return  [... read more]trip in the new year. Transfers also seamless. Such a perfect week!!

Amazing resort

I would definetely recommend this Resort.Super nice place..Food was excellent, beach was nice and green flag all week Everybody was Pleasant, never had issues. Servers was on point I dont have negative comments to say..we have enjoy every minute of our vacation Thank You

Beautiful location

Gorgeous views. Very clean hotel and friendly staff. Gigi and Caramelo made things fun from pool exercise, bingo and night time shows and games. Enjoyed the whole week surrounded by nature and bay views.

Nice quiet hotel

Very quiet, not much entertainment in evening and all gone to bed by 11pm. Beach is tiny and not too much to shop for in Samana. Now on the upside if all your looking for is nice clean hotel,good food and staff are all amazing this is the place to go. Read a book great rest and relaxation.

Forgettable Vacay

Hotel has panoramic beautiful veiws of Samana Bay. Hotel rooms are clean but definitely need decent pillows Our room was suppose to be pool veiw but we were put on the 4th floor directly above the main terrace outside of the lobby bar. Entertaining started nightly around 9pm and was so loud you could not sleep. Some nights it went on until midnight. The pool was in need of repairs as tiles were missing and the water was disgusting, needed to be skimmed daily but we only saw it happen once. Brea [... read more]kfast, lunch and supper buffet was very average. We enjoyed the 2 a la cartes as suppers were very good. Apparently we were there during low season as you could not walk much of the grounds. Beach area was very small. The beach snack bar was very good. Staff were very helpful. Only issue was the check in as rooms were not ready and people continually complained. We are not people who like to venture on excursions so we stayed poolside or in the lobby area.

Overall 'Great Trip'

We recently stayed at the Eurostars in Samaná and had a wonderful trip. The hospitality and staff were fantastic—always friendly, attentive, and welcoming. Our room and the amenities were kept spotless. Getting into the local town was very easy and convenient. The setting and views were spectacular. The beach was clean, beautifully maintained, and completely free of seaweed, with great ocean views and good food throughout our stay (except for the Italian / Greek restaurant). The entertainment [... read more] was on the quieter side, but good enough to have a fun evenings. My only wish was the night dancing on the terrace went a bit longer at a minimal 11:30 PM, midnight would have been ideal. I would have loved to use the spa, but the prices felt quite steep compared to Canadian rates and didn’t seem worth the extra spend, though high spa pricing is typical for resorts. Tip: Try to book a room in the main building if you can—it saves quite a bit of walking. Overall, a great stay and I would definitely recommend it!

Relaxing holiday

We enjoyed our vacation despite a few issues. Our check in took until 5:30...room not ready. More discipline action needed by staff for improperly supervised children by negligent parents in pool and dining areas. Our upgraded room was large and comfortable with balcony and awesome ocean view. Our bath and shower needed attention (mold) which they took care of immediately. Housekeeping did a good job making up the room and keeping the fridge stocked. Pool area was relaxing, lots of chairs an [... read more]d pleasant bartenders. Pool staff could be more assertive enforcing Pool etiquette at the swim-up bar (babies in diapers sitting on Pool countertop). Most people enjoyed spending their day at the beach along with the burger/chicken wing BBQ daily. Buffet was average ... always something to eat but geared to adult diet. The 2 a la carte restaurants were delicious. Limited entertainment but staff kept us amused all day.

Exceptional!

The hotel is a good place to be for a getaway vacation. Everything worked well. Staffs are very courteous. Room service well beyond expectations. The only cons, is about too much salt in the foods. I would definitely recommend Eurostars Grand Cayacoa to everyone looking for all inclusive vacations

Was, a good resort

This was our 5th visit. Nine months ago this resort changed owners, What a huge difference. We booked 2 weeks.Five days in we wanted to go home. Westjet said we would lose our second week and we would have to pay a further $900. to fly back to Toronto. Pathetic. They had a toilet paper shortage, Our balcony door failed to lock until repaired. Three days in our safe needed to be fixed. An employee told us the resort was at a 20% occupancy. We always tipped employee as a local business owner sai [... read more]d employees earn $10. or $11.a day. Twice we walked 2 kilometres in to town. About 150 oil burning 35 year old 150 cc motor bikes flying around the small town.ONE OF THOSE DRIVERS HELD THE HANDLEBARS WITH ONE HAND and a 18 month old child with the other. A business owner said if you don't fit in as a resident you pay triple to buy anything. Inside of the resort is a tiny store. To buy a dollar store.88 cent chocolate bar is $9. American, $12. Canadian. Now let's get to the bar. No name booze. If you want a vodka and orange juice you give you TANG or some watered down sugared substitute. Or a 4% no name tap draft. On the beach they don't have time to wash the plastic cups, but usually rince them. The food is also a treat. When they serve their small cooked chicken they chop them into small pieces and you end up with splinters of bones. I became satisfied with any form of potatoes and any meat. The guests complain about every day the meals are the same.Twice in 2 weeks they made about 2 litres or less of rice pudding. when it's gone it's gone It was common to lose out on mango and why. There are hundreds of mango trees. Speciality restaurants, there are 2. When we ate there they only permitted 6 couples in all night. Wifi was spotty and we had issues watching Fifa. There is no sports bar. Getting towels was an issue. Some employees try to be nice ,others put their back to you when you walk near them.

Beautiful view and memorable service

I really enjoyed the cliffside view. It was so beautiful in the morning. The resort is very well organized, great food at buffet with variety. One day it was not so good, but the rest of the week it kept getting better and tastier. May be a shipment was delayed when we arrived? The staff were friendly and warm. Amazing and thanks to staff my experience was so much more special. They genuinely cared about my experiences at the resort and helped promptly. I would recommend to 40+ if you're look [... read more]ing for a quiet escape. Rooms looked dated but bed was incredibly comfortable. Although there is good entertainment, it is the typical one hour show, so bring some dancing shoes if you want to stay after and dance with your special someone. There is a fairly large entertainment area with a raised audience deck for viewing comfort, tons of lounge space around as well. I also liked the beach. It is small but that's what I liked about it. It felt like a hidden spot away from the business of most Samana beaches. I'd recommend going on an excursion or several, to enjoy the many beautiful scenic spots available. I'll probably go back sometime but I will book several excursions to see more of Samana. Shout out to Vanessa, Felix, Alexander, Carolina, and many more for such an amazing experience. You are truly appreciated ❤️

Very interesting location

This hotel has it's uniqueness: there is an elevator with glass wall to enter the beach, very nice views from hotel windows, balconies, and terraces. Also there is a bridge nearby, where someone can walk for a long distance, going from one little island to another.

Great Discovery

What a great hotel! So many walkways and places to see. The view from our Junior Suite was Ocean view and it was spectacular. Pretty cool to take an elevator to get to the beach. Food was good. Coffee was hot. Drinks were cold. All were served with a smile and a “Hola”. No issues at all and would definitely go back.

Eurostars in Samana

Great resort, breathtaking views, food was amazing and authentically Dominican. Staff was friendly and helpful. I would go back in a heartbeat. Beach was small but very nice and can always find some shade. Thank you to super Manbo, very entertaining and funny.

Great Hotel - Fantastic Views

Hotel was great. It is worth the extra money for a Deluxe Ocean View Room. The views are extra ordinary. The beach was nice, maybe small for some, but for me great. Being in the bay, the water was calm while we were there. The food was fine.

Beautiful views, serene location

We thoroughly enjoyed our travel to Samana and our stay at the Eurostars Grand Cayacoa. Staff was very helpful and gracious, food was good, bathrooms and plumbing had more to be desired (we lost water one day, sometimes it would be cold), but it was quickly resolved. It was a smaller hotel with two restaurants, a spa, one pool and a lovely small beach. We spent most of our time at the beach and had a fantastic time. There is an elevator that goes down to the beach which was out of service for a  [... read more]few days, so the staff set up a shuttle service for those who needed it. The alternative was a scenic staircase (great for steps!). On a particularly calm day on the water, we had many tropical fish come right up to the beach and it was the most amazing experience. A bridge over the water also allowed us to watch the wildlife below and many people saw manta rays! We only saw fish and starfish on the day we went, but it was fantastic. If you get lucky, you may even see whales from that bridge in the bay of Samana. Overall, I highly recommend this location, hotel and Samana. Would love to return. Frantz from the front desk was very helpful. Jennifer, Mambo and Madeline from the entertainment crew + the dance troupe were all amazing. They work hard all day to entertain, and they do a great job of it!