Outstanding service

Came for a last minute sisters trip to visit Disney and Universal, upon arriving a lot earlier than the check in time (around 10am) the staff at the front desk greeted us with smiles and were happy to let us check in early. When we got to the room there seemed to be a problem with the sinks garburator/disposal and not allowing water to drain (needed a plumber) so the front desk gave us a different room promptly and with remorse for the previous room not being ready. It was honestly no problem!  [... read more]The rooms were clean, the extra bedding was no hesitation to bring to our room, the front desk helped us with ponchos because we didn’t pack according to the weather haha, so kind of them to do that. The pool and hot tub were cleanly and supplied with plenty of towels, and lastly the coffee bar/mini Starbucks breakfast was lovely and the staff were so sweet. The staff all together were just lovely. Definitely staying here again!

Good Hotel

Hotel was good. Rooms were spacious with a kitchenette. Decor could use a little refreshing. Pool area was great. Water was warm even when weather wasn’t. Lots of outdoor space to lounge around. Casual bar onsite both inside and poolside. Great location!!