Relaxing Resort

Before anything, take note that we were booked as an all inclusive guests. This hotel is very clean and has a comfortable ambiance. The food is ok compare to the all inclusive resorts in the South. In my personal opinion, this hotel can at least provide an a la carte section for all the all inclusive guests. I find it strange that there’s no hot beverage available during lunch and dinner when I always love to have my dessert with a cup of coffee. In this case, this is when an all inclusive guest [... read more]s should have a special place for a meal so that the hot beverage can be served with no complication of determining who has to pay and not for the hot beverage. The dining room I believe is huge enough to accommodate a separate section for the all inclusive guests this way desserts can be consume together with a cup of coffee or tea. I think having a microwave available in the dinning room is an excellent idea for I find the foods are bit not to a par temperature wise. I also noticed that all foods are in the side of being too greasy. I also noticed the time of service in the snack areas are not respected. We came a couple of times in the snack area 20 to 25 minutes before closing time but we were told that the kitchen is already close which I find not fair for we were hungry after our regular strolling out. I think these simple flaws can easily be changed and corrected. I also like to mention that the request of the client in the fish and meat grilling section in the dinning room should be accommodated easily. I asked that my meat be cooked more but what I got was a comment (from the cook) saying that it’s cooked already. If a customer want the meat or fish be left on the grill more then it should be until the client requested it to be given or put on the plate. I hope that my observations be taken in a positive ways. Staffs in every corner of this hotel are amazing, very polite, very helpful and everyone has positive vibes towards the guests. Yes I will recommend this hotel with our friends who will go in Torremolinos.

Amazing resort

The grounds were impeccable, the staff was courteous and professional, always looking to please. The room was lovely. The food was amazing and abundant. Nothing was lacking. We loved our stay and are already talking of going back. It was not yet warm enough to swim in the Mediterranean Sea but warm enough to enjoy the beach, be it by lying on the warm sand or walking along the crashing waves.

Go for the All-inclusive

We opted for the AI at booking time not knowing exactly what was included in that particular option. Very difficult to get the specifics of the inclusions , either from the provider or Air Transat. After our 1 month stay we were very pleased with our choice that included 3 meals/day plus a unlimited choice of beverages (alcohol and non-alcoholic). Very nice hotel , well located, good service, etc. , really no bad surprises ! Keep in mind that if you opt out of the AI plan , you will pay for all [... read more] beverages with your meals , and any drink at the bar including coffee.

Good resort

One of the negatives was access to water when the waiter at the bar would not give me a drink of water from the tab... He finally budged when I insisted and I ask to speak to the manager... Also some smell of cooked food in the room although we were on the 8th floor... Last point is the access to long chair on the pool... everybody put their towels to reserve them although against the rules of the hotel...

Great location

The hotel is very clean with good views from any sea view room. It is close to the promenade and beach which we walked every day. We had sun every day with a high of between 16 to 20 C so it was perfect for being outside compared to back in Canada. This is slow season in Torremolinos so some restaurants are closed and the majority of people at the hotel are seniors. We did not mind that it was not too busy and it was a great relaxing holiday. We had breakfast and dinner included and there w [... read more]as always fish on the menu along with choices of meats.

Pleasant resort

Nov 9-17. Modern and very clean hotel. Good variety and quality of food in cafeteria and the hotel accommodated early morning tour and flight departures times with an early breakfast in cafeteria before normal opening time. Room was comfortable however we could hear everything from the adjoining room next door. The housekeeping staff were extremely thorough with daily cleaning. The lounge staff were pleasant and entertainment varied and surprisingly good. There were plenty of lounge chairs for s [... read more]un bathing but it was cooler off season temperatures. Location was excellent for walking, bus connections and some shopping.