Great resort

Would not go back because of medical issues. Otherwise great. Food and drinks were fun.. beach is not accessible. Pool is somewhat accessible. Not to many toursbpr r versions for people with limited ability.

Peaceful Paradise

I really enjoyed my stay at the resort the staff were very attentive to keeping the grounds, rooms, the buffet etc. very clean. The beach is amazing and the KAA pool bar was a great place to hangout especially the evenings that they allowed the fans from Canada to watch the hockey games very accommodating. If you love quiet and peace this is the resort. The only draw back is the long bus ride to and from the airport but it was agreat way to see the different villages along the way.

Wonderful Vacation!☺️

Beautiful resort with stunning beach in a cove and 3 different pools. Our room was very clean with comfortable beds, spacious bathroom and hot showers. We also had a beautiful 3rd floor garden view. Food was plentiful and delicious! Excellent choices for breakfast including eggs, bacon, fresh breads, pancakes, French toast, cold cuts, fruits, pastries and smoothies. Buffet also had a great selection for lunch and dinner as well. Japanese, Italian and beach restaurant were also excellent. There [... read more] is also a great little coffee/pastry shop! (24 hrs) Many activities and nightly entertainment. Several bars on the resort, in the buffet, near pools and on the beach. Lobby area is lovely and breezy, great place to relax! No bugs during our stay!???

Beautiful location

The food, rooms, beach, grounds were all great. I would suggest more entertainment for the adults. The cafe being opened between meals was great. The beverages were good. Need diet coke or diet pepsi

Amazing!

This hotel is just the right size! The grounds are so clean and tidy, ample chairs by the beach, the rooms are clean and well stocked and most importantly the staff… kind, helpful and attentive! Food allergies are top of mind and handled professionally. Chef Apolinar (not sure I spelled it properly) was very attentive and aware of my daughter’s Celiac needs and was always there for us! Can’t thank him enough!

Good enough

Review of Wyndham Alltra Samana Location - It is a long way from the airport. Expect close to 2 hours depending on how many other resorts the bus stops at (our’s only stopped at one other). The flights leaving Toronto 2:30 will get to the resort by about 10 . We were told by others we would get a ham sandwich upon arrival since all the restaurants are closed at 10. However, we were able to grab a few leftovers from the buffet. Tip – go to the washroom before you leave the airport. • Roo [... read more]ms – quite lovely, modern, well laid out, shower is huge with rainhead shower head plus a hand held. Can’t comment on their shampoo/conditioner since I brought my own. They do give you lots of nice fluffy towels, including facecloths and toilet paper. To the point where they rarely had to restock. I liked that. AC works well. Sliding door actually is newish and works well. Enough storage. Room (premium) had no hairdryer,robe or umbrella. Front desk gave us a hairdryer. We were in building 7, close to beach and premium pool. 10 minute walk to buffet & restaurants. • Staff – nice but very little English. • Beach – lovely, random few rocks in first couple feet but don’t really need water shoes. Very little shade; if you must have, purchase and bring shade umbrellas from Amazon. Grassy area is nice if you don’t want sand in everything and much more personal space. On the sandy part, you may find others plunking down in your personal space. That was unpleasant and rude. • Pool – we only went in Premium pool twice – it is nice. The main pool looked nice too. • Drinks/bars – mixed drinks were awful – made with syrups which were gross. Skip them if you can. For us, the main drawback of the resort is no nice bar to relax after dinner. All evening activities, such as they were, are held at a brightly lit open bar by the main pool with plastic chairs. Entertainment is basically zero, with a DJ playing music backed up with the sound of plastic chairs scraping on the floor. • Snack bar on beach – great hamburgers, pizzas etc but expect 45 minutes to 1 hour wait. Quite disorganized. And really busy – usually few available tables. • Las Galeras -nice enough little town but not touristy at all. Small grocery stores etc. • Bonus – horses on property next door. Lovely. • Overall, nice but not enough to do the long transfers to/from airport and the food not great.

Absolutely amazing resort

Amazing location, great service, very good food, friendly staff, beautiful beach! We will come back one day and bring our friends. A great place to unwind and enjoy nature away from crowded tourist spots. Take excursions.

Good value

Lobby should have a bar and nightly entertainment. Hard to get change made in lobby. Very loud by the pool at night. Rooms were good and clean. Very nice beach and pool. Overall good value for money. Long bus ride to resort.

Pretty Resort!

The grounds are beautifully maintained very pretty. No faults with our room, very clean, mattress is comfortable.Food good,drinks good. Good beach,safe swimming. I would have liked to have some Palapas for shade. The only fault I had was that no one could speak English or French or German. The main reception desk were able to speak English. Be aware of long bus ride ( over an hr)

Wonderful experience but few things to fix

The hotel is nice, clean, well maintained in the outdoors, beach and pools are pretty good, chairs in the beach are available in good quantities, enjoyable place to stay. And the personnel was fantastic, front desk, doorbell, housekeeping, buffet service, all personnel was so kind. However, the hotel management needs to take care of few services, some rooms have the shower manifold inverted and the hot water is difficult to come out. Also, and this is critical, after 10:30pm there is not a sing [... read more]le option opened for food, this is a big issue, they need to create an option for food that last longer, it is not acceptable to have a food blackout from 10:30pm until next morning at 7:30am!!! Same for coffee and hot tea, they can set a coffee machine as the one around the hotel, in the lobby that works all fay around, or at least during the blackout period. Another big issue, the a la carte restaurants need to improve, it is not acceptable to wait 2hrs plus to eat in a restaurant that does not accept reservations, lack of personnel was evident, just 4 workers to attend all the floor, there was tables waiting to be set for more than an hour and a big group of customers waiting in the lobby to be sit inside.

Great Family Vacation

Rooms were nice and clean. Beach was great, pools were great...shallow for little ones and also a deeper pool. Samana is beautiful, lush vegetation and mountainous on the drive to resort. The resort ground were kept beautifully. The Service was great and the staff were great. Only drawback was food was just ok but you won't go hungry. The a la cartes were ok and although buffet did not provide a huge selection we always found something to eat. A nice touch that you don't have to book reservation [... read more]s. This resort was perfect for our children and grandchildren. They really enjoyed this resort. It is on the smaller side but we like that and it was also a quiet resort which was perfect for us. There was another a la carte restaurant but it is under renovations. I would recommend booking with Tripcentral and use agent Kevin Dupuis. By the way I want to say once again the staff are great here. If the food was improved a bit nothing at all to complain about. Th

Excellent

This hotel lived up to the recommendation and descriptions of our Tripcentral agent Jairus Maus. Since he’d been there he was quite specific and answered all my questions concerning accommodations for my daughter and granddaughter, both strict vegans, the off- property options for exploration, the distance from the airport, etc.

Grand Paradise Samana

The resort needs work. The food was horrible. My toilet leaked. My mom had to change rms because of toilets overflowing, no hot water etc. The beach & the Dominican republic itself was beautiful. I would return but not to the Grand Paradise. Nothing Grand about it.

An unexpected surprise!

We arrived with a large group on the 1st March for a weeks holiday at the Grand Paradise Hotel. Check in was fast and efficient. Loved the pool areas and the beach was fantastic. Loved the fact that they had lots of comfortable lounges on the beach and never a need to get down and reserve one with your towel. Delighted we had premium bands as it entitled us to wifi and extra al a carte restaurant (Japanese) which was delicious. We were happy with most of the hotel except the air conditioning did [... read more] not keep a stable temperature making the room very cold so we would just turn it off. Overall we were very happy and liked the food at the buffet for all the meals. Nice walk to the local town which is 10 minutes down the beach.

Highly recomand this place

I have to say that all was great,hotel was very clean, staff was wonderful and friendly,beaches were also very clean. Pool was awesome and never to busy,i love the size of the moptel,quiet but also lively.

Disappointed on my third stay

Just returned from a week in Grand Paradise Samana. This is the third time we have stayed here over the past 7 years..unfortunately it will be our last visit. Some things have improved since our last trip..The quality of food is certainly better and the new pool area is very nice, but some things have changed for the worse. Since our last visit they have implemented a tiered guest system.. with "select","premium" and everyone else. If you happen to go as a regular visitor the experience is as a  [... read more]third class citizen. The management of the main dining hall is the best example. It used to be the whole dining area was open to everyone. Now more than half is reserved for select or premium guests leaving only half available for the rest of the guests. So while half the dining area was virtually empty the regulars were crowded into a too small area with tables so close you were constantly being knocked by passers by. If you did not get to the buffet (either breakfast, lunch or dinner) as soon as it opened you would be lucky to get a table. People were sitting at tables with no place settings or often sat down at a table that others had just left before it was cleared to get a spot. The upshot of all this was dining was more of a cattle call than a relaxed dining experience...meanwhile we gazed longingly at the dozens of empty tables on the other side of the dining room. It also seemed to have affected the staff.. who on previous visits were outgoing and friendly. That does not seem true anymore. They seemed remote and generally unhappy. Maybe it had to do with the fact that seemed more about policing who could do what and go where under the tiered system than actually providing a service to the guests. I don't blame the front line people. I think they are just as unhappy about this as I was. The laid back, friendly vibe I returned for has gone :( The natural surroundings both on the property and around it are stunning..It is truly a beautiful area. I have recommended this hotel many times over the years to friends who want a relaxed vacation in a beautiful setting but I cannot in good consciousness recommend it anymore. I will not be going back

Great Potential - beautiful location, but service was lacking!

I had heard not to expect much in DR as far as food, better than Cuba but not as good as Mexico or Jamaica for example. I would say it was ok, but I admit I am a bit of a fussy eater ;) The grounds were beautiful, beach pretty nice, bits of seaweed that we only saw them attempting to clean up once in the week and they worked at they're own Dominican pace! The entertainment was terrible - I guess they tried but the worst I have seen! Also, if you wanted food between meals, good luck! Th [... read more]e main buffet was only open at meal times and the Beach BBQ buffet times were not posted, but the bugs around the salad and cold food made it not so appealing! We did eat chicken wings a couple times that were tasty though! Service was not great! Good luck getting a coffee cup or spoon and they don't speak hardly any english so even when you asked they didn't understand or even try and would just disappear. They really didn't serve at the table at all so I saved on tips where I generally would've tried to get into a section with someone who was good and tip every day! Water in your room was another thing, our room was good but the couple we travelled with had none for a couple days ..... you can't drink the tap water so this was an issue. Their phone didn't work, lamp wasn't plugged in because it didn't reach the outlet and they asked 3 times for an iron and a maid came in and put the hair dryer on the bathroom vanity and left without speaking??? Customs at the airport we were finger printed upon entry ..... that's a first! First and last trip to DR sorry to say but I had to try it!

Awesome Resort!

Smaller resort with a very relaxed atmosphere. Beautiful beach and very nice pool area. One side is Adult Only, and the middle is shallow with loungers for tanning. Nice idea, the other side is children and adult accessible. The rooms were decent, and clean. Maid service was great. The bars were good, but we found if you didn't tip every time, you were not waited on fairly. The pool bars male servers were friendlier than the women. Animation Team was really talented and work really hard from mo [... read more]rning to night. The workers in the buffet section were beyond friendly. They made you feel like family! Thank you Omar! We found that there were a lot of people vacationing from Northern Europe, some of which could be very rude to the workers and security. That was somewhat annoying and aggravating, not the hotel's fault. We went for a relaxing vacation, and that's exactly what we got!

A true Paradise Resort

My experience at grand paradise samana was phenomal the staff first and foremost are the kindest and friendliest people I have ever met. Their hospitality was purely welcoming. The cleanliness and service of the resort was of the 5 star rating. The authenthic dominican food was flavourful and delicious. The chefs are excellent! I would definitely recommend this resort to anyone looking to relax in a beautiful, serene and peaceful place with amazing people. It’s worth a travel.

Beautiful and humbling experience

Hotel was beautiful, the scenery is amazing and the beach water is clean. The staff are very nice!! They try helping the best they can. Especially the staff at the restaurant, have a very welcoming vibe. Buffet offers good dominican food along with American type food. This is a great hotel for relaxing.