Fabulous

One of the nicest resorts I've ever been to. The Reef does not disappoint. Can't stay enough about the staff, at every level from cleaning to front desk, friendly, helpful, professional. The rooms are spacious and luxurious. The kitchen is well equipped and a very positive feature. The beach is superb. All in all, just as advertised. I highly recommend.

Fabulous

One of the nicest resorts I've ever been to. The Reef does not disappoint. Can't stay enough about the staff, at every level from cleaning to front desk, friendly, helpful, professional. The rooms are spacious and luxurious. The kitchen is well equipped and a very positive feature. The beach is superb. All in all, just as advertised. I highly recommend.

Loved it but......

My husband & I and our 9 year old son went to Atlantis, stayed at the Reef and really loved it! We loved the location (away from all the cruise visitors). The staff and wait service were wonderful and the food was amazing! Glad we bought the dining plan as I feel it was really worth the money. The only bad experience was that my purse was stolen on our last night. I set the tote down while we were having pictures taken in front of an aquarium and my purse was gone in minutes. Security did find i [... read more]t in a washroom an hour later with all the money / wallet/ phone / glasses etc gone but thankfully the thief left behind my ID. Security was kind and tried to be helpful but I was surprised that someone from the management team or customer service did not contact us at all. They were opening an investigation but still have heard nothing 3 weeks later and there are a lot of cameras throughout the resort so it's surprising there has been no info on the theft. I travel a lot an usually of something goes wrong you can expect management to contact you and try and help or do something nice. Unfortunately in our case Atlantis management did not contact us at all so that is disappointing....

Outstanding Family Trip

The Reef is an outstanding location for a family trip. The staff and facilities are fantastic. The food is pricey but still all included this has a lot more value than an "all inclusive". We would recommend for anyone travelling with children of any age

Great resort

The rooms were very nice comfy with a mice view as requested the service was good but little late in handing over the room the cleanliness is good the staff were amazing the transportation was excellent

The Reef is the Best place overall

Other than the renovations, the resort was excellent and the Reef is by far the best place to stay for our needs. It offer the kitchenette for morning breakfast in the room in privacy until you're ready to face the public.