Starfish Guardalavaca: Nice quiet resort

The resort was small and quiet. Room was beautiful overlooking pool, snack bar with live music most nights. Buffet was good. Only one A la Carte but it was an amazing seafood dinner. If you like a quiet, quaint resort you won’t be disappointed. Julio and Gerardo were the bartenders at the snack bar in the evening and they were amazing and made sure everyone’s made sure all our glasses were kept full. They are a great example how nice Cubans are. All the staff we met went out of their way to  [... read more]make our holiday great.

Playa Pesquero: Playa Pesquero

Unfortunately we were looking forward to our return, as last February 2018 Due to circumstances we could not come. Hopefully we will be together again soon ? Prayers are with all our Cuba Families

Sanctuary at Grand Memories Holguin: Ok resort

The resort was nice . The grounds well kept. Pools were clean. Bathrooms had toilet paper 75% of the time fairly clean. The rooms were nice but the first room we were in had a really bad sewer smell and a few cockroaches. No A/C working most of the 2 weeks we were there. The second room was nice and no smell. Our Butler Michel was amazing. Always checking in on us every day to see if everything was good. Our day time butler Adriel we hardly ever saw. The food was what we expected. Better hot f [... read more]ood at the buffet than the a-la-carts. Huge issue with cockroaches at the Japanese restaurant. They were in the cloth napkins and when the grill was turned on many started crawling out of the cracks on the table top. All 16 of us had to get up and leave before we even got our drinks. Staff were overwhelmed most of the time. Short staffed and working long days. The beach was ok . Very windy with lots of seaweed and garbage on the shore line. Usually raked by later in the day . Being premium wasn’t what it was all that cracked up to be. 2 days the premium bar had no beer or rum. Still love the Cuban people and will go back but just not to this resort.

Playa Pesquero: Unfortunately canceled

Unfortunately night before leaving February 10th all flights to Cuba were canceled and now we are waiting for our full refund. Sadly due to Elizabeth's age of 80 she was so looking forward to this vacation. And with increased prices for Dominican and Mexico this won't be possible Wishing safety and good health to all our Cuban friends. Until we can be together again. Always in our thoughts and prayers ?

Playa Pesquero: CAN'T WAIT TO GO BACK!

Really loved this resort - perfect size! The staff as this resort are simply AMAZING. Every single one of them! I can't wait go go back again! My family and I had such a wonderful vacation! If I could give the service here a 10 star I would!

Playa Pesquero: CAN'T WAIT TO GO BACK!

Really loved this resort - perfect size! The staff as this resort are simply AMAZING. Every single one of them! I can't wait go go back again! My family and I had such a wonderful vacation! If I could give the service here a 10 star I would!

Playa Costa Verde: Playa Costa Verde

My trip was a nightmare, I dont know where to start so im not going to! Was there for 2 weeks and living on pins and needles not knowing when our trip would come to an end!!! We were sent home to days short of our vacation with multiple inconveniences Hoping to get some kind compensation for this. I will not be traveling back ever!

Playa Pesquero: Beautiful place, beautiful people

We’ve been to this resort many times. This visit we treated ourselves to the Luxury section. We have never been so pampered and cared for. The staff and management are warm and attentive. Because the Luxury section is smaller in size we were able to really get to know the staff and this was one of the best and memorable parts of this visit. The food was delicious. The room was spacious and clean. The grounds were expectable. We cannot wait to go back.

Sanctuary at Grand Memories Holguin: Amazing Resort

As a group of 8 we truly enjoyed ourselves! The food was good (we don't go for the food) The staff we so outgoing and helpful. We had an excellent experience at the Japanese a'lacarte! Some others we hit or miss. We were treated like royalty. We did upgrade to the Sanctuary (premium side) The resort is fairly big however they had the staff and amenities to cover. Multiple pools, beautiful beach! The people of Cuba are some if the most kind, caring and giving individuals; which is ama [... read more]zing considering their own struggles

Paradisus Rio De Oro: Repeat resort for so many reasons and for you to discover!

Well I can certainly understand why this resort was named Paradisus. It is indeed a tropical paradise! The grounds are beautifully landscaped, showcasing nature at it's best! When you arrive at the front of the resort on the Royal Service side, you will be in awe of the spectacular view of the ocean amidst the lush vegetation and coral rock. The walking paths very pleasant to wander on. You could stroll through the Botanical Garden or take a guided walk accross the bridge to visit an ecological [... read more] reserve.The staff on both sides, Royal service and standard service were very friendly, professionnal and accommodating. We thoroughly enjoyed all À la carte restaurents. The food was delicious and masterly presented! We never had any food shortages at the buffet on the standard side. There were however no bananas and pineapple when we were there due to Hurricane Melissa that destroyed many plantations. However, plenty of fresh papaya, guava, watermelon, sweet potato, pumpkin and different fresh juice such as mango and many, many fresh pastries and ice cream for you to enjoy! There were however a few minor hiccups. The check in was a litttle confusing. Upon arrival from the airport, we waited for 30 minutes in the main lobby before speaking with the frontdesk and there was only a handful of us getting off the bus. After 15 minutes of speaking with the front clerk, she told us that we would get a shuttle to the royal service side. We waited another 10-15 minutes for our shuttle and upon arrival to the Royal side, waited a little longer. By that time, we were famished and tired. I don't know why, we were not asked as soon as we got off the bus, what service we had reserved and then go from there? The service provided after that was exceptional! The rooms on the Royal service side were very spacious. We were in the last building 9400. This building is just across from the path that leads to the private Royal Service Beach. If you want to get your 10 000 daily steps in, this is the building to be in. It is a little further away from the lobby, however there is a shuttle that you can request from your butler at any time to pick you up and drive you to your desired location. The outside shower was quite pleasant and it had a strong flow. However, when there was a downpour, we had to be mindful of the leaking bathroom window; for the bathroom floor would flood and it could get slippery especially during those nightly bathroom visits. The entertainment was top notch! We saw and heard opera singers, other talented singers, musicians and magic acts. The beach club staff was amazing, always wanting you to try something new: darts, learning spanish, dancing, history, tours around the resort, yoga, pickle ball, tennis.... We love visiting Cuba for the people, their culture and the beaches! We have met many return visitors at this resort and I can honestly say that I understand why!

Aston Costa Verde Beach Resort: Beautiful. Resort and beach

Grounds were Beautiful and well cared for , rooms were clean, food was good!could not ask for anything better mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmkkkkkkkkkkkllllllllllllllllllllllllllllllkjjjjjjjjjjjjjjjjjjikkkkiiiiiiiiiiiiiiiiiiijijjjjjjjjjjjjjkkkkkkkkkkok

Paradisus Rio De Oro: amazing hotel.

beautiful grounds garden but the bartenders very arrogant they always expect tips without doing a good job they make you they make you wait to attend you they talking to each other laughing and they ask you after 5 to 10 minutes seems like they`re doing you a favor and the food just warm never hot the worse worst experience ever had in Cuba and i was in royal service that is not worth the money was a bartender in the morning shit never smile if you ask him for something that the bar do not had  [... read more]he replies go and see the manger been rude like he does not need are business he does not have the attitude to serve guests in this hotel and some waiters to .i been 7 times in Cuba, 5 times in Varadero 2 times in Cayo Coco this was my first time and last time in Holguin because of some employees don't deserve to work there. and thanks for nothing i had work hard for my money when i was young. let them work hard to. they are not in vacation ,but they are their to serve us not doing a favor to us as clients...

Paradisus Rio De Oro: Lovely Resort, Incredible People

The resort was lovely, not too big or small. The grounds were lovely, especially the incredible sandy beach. What really made the trip special was the staff, Alex and Luis from the animation team, and Leo and Marise from the pool bar especially. Incredible effort was put into providing a variety of dishes with limited resources; many options are available, even for picky eaters.

Starfish Guardalavaca: Welcoming comfortable resort!

We came back here from Jan 22 - Feb 5, after staying here also last year. We were not disappointed. The friendly staff, the comfortable rooms, good food was exactly what we expected. It is a small resort, I believe a max of 200 guests. It is so nice to get to know all the staff, from the housekeepers, the bartenders, the front desk staff, the buffet attendants, the security as well as the Nexus Rep, Roger and the hotel Manager, Grace. They all did their very best to look after us.  [... read more]It is not their fault certain supplies are lacking but if you are looking for a simple, relaxing vacation with a cute little beach, never have to rush to beach loungers and a cold Cerveza always at the ready this place is for you. There was always a fresh omelette off the grill for breakfast with a variety of hot dishes and fresh fruit, yogurt and lots of bread and sweet rolls. We did not lack anything. The hot water is heated mostly by solar, so mid-day is the best time to get a shower and the Nexus rep told us this right from the beginning so there were no surprises. The linens and rooms are super clean and very quiet. At times, the bar music was too loud, but we simply asked them to tone it down a bit and that was no problem. This resort is right beside the little craft market with a wide variety of vendors who are happy to get to know you also. The town of Guardalavaca is interesting too and quite safe to walk thru. There are lots of horse and buggies as well as taxies close to the front entrance and they are more than willing to help you find your way around and see the sites. If you want to see Authentic Cuba away from the resort areas, visit Starfish Guardalavaca, slow down , enjoy the sunshine and people and take it all in. If you need a 5 Star Michelin experience, this is not for you.

Iberostar Selection Holguin: great resort team

ruben and yuri provided a comfortable and unforgettable experience for me and my friends, and within that we met new people that also shared the same positive experience. i would definitely come back.

Starfish Guardalavaca: Star Fish

Rooms were great the grounds were in good shape The staff was very helpful some our group got lost and they got out and helped find them very much was appreciated They were up most of the night trying to locate our missing group found them got back to resort The Sun Wing repetitive helped will great work Thanks everyone Thanks as well to our manager was involved very much. Grace Thanks again

Playa Costa Verde: Cuban home

Playa Costa Verde is some what of an older Resort, but well maintained according to Cuban standards. The employees at PCV make you feel right at home and are always willing to help make your stay here the best.

Iberostar Selection Holguin: Terrible vacation

The travel agent did not warn us how bad things were in Cuba. She said it was a great resort and in fact it was the absolute worst. Food is expected to not be great but it was the worst ever I’ve had in Cuba. The weather yes beyond our control but was terrible. Days to get beach towels then accused of stealing washroom towels, minor power outages, water being shut off, having to shower with hair towels. As well as the entertainment being so not up to par. Traveling there with a family of two and [... read more] three children I; I believe something should be given back in return for this terrible vacation. I’m one to stick up for the beauty of Cuba and this vacation has completely changed me mind and the price paid for this? I am so upset about it.

Iberostar Selection Holguin: Terrible resort.

We needed a bottle of water to make fluids, because my daughter had a fever, and we had to fight to get it. Complete disregard. I have photos of the liters of water left in the rooms; they are the liters that the hotel fills up, and they were dirty and rusty.

Paradisus Rio De Oro: Back in Paradise

After a countless number of visits to this wonderful resort, it once again did not disappoint. Everything from the lush well tended gardens to food presentation was above expectations. But it is the staff, who have become a second family, that push this resort above all others! Lina Cordovez, the Royal Service Manager, always does all in her power to make our stay perfect. We are always amazed when the Los Helechos team remembers what our favourite beverages are AND even my bell pepper allergy! [... read more] EACH and EVERY one of them go above and beyond! I will not name everyone for fear of missing someone. Yalienny and Marisely, with their beautiful smiles, are the best bartenders/baristas in Cuba. We came out purring after our couples massages which, even with the ongoing renovations, were professional and relaxing. Thanks to Yanis Brown for arranging our spa time. Each of the a la carte restaurants and buffet offer many delicious choices and unique experiences. While we are well aware of the everyday struggles of our Cuban friends, the smiles and service provided is a tribute to the dedication of the team at this resort. Do yourself and favour and go see for yourself!