Sanctuary at Grand Memories Santa Maria: Tired Resort

Grounds and pool were well kept. Anyone with mobility issues would be challenged by the stairs/steps to go anywhere. Rooms are in need of updating, especially the bathrooms, mould throughout. Many infrastructure problems while we were there, no water to toilets for two days, we had no hot water for four days. Lack of public washrooms, you were lucky if any were even if working, the poor maid had to flush them with a bucket of water. Bring your own TP Maids do an excellent job of cleaning roo [... read more]ms. All staff were very friendly. Food was adequate, but on buffet nothing was ever hot. Lots of seafood, pasta offerings. Windy/red flag the whole time we were there, beautiful beach for walking. People need to know this area is almost 1.5 hr bus ride from airport

Vila Gale Cayo Santa Maria: AMAZING STAFF BUT HOTEL NEEDS PEST CONTROL

THE BEACH WAS BEAUTIFUL ALTHOUGH HOTEL STAFF MADE NO EFFORT TO REMOVE EXCESS SEAWEED AFTER STORMS. THE HOTEL IS STYLISH ALTHOUGH OLDER AND KEPT CLEAN. THE ROOMS WERE NICELY LAID OUT ALTHOUGH WE DID SEE ROACHES AS DID OUR FRIENDS. WE WERE MOVED TO THE NEXT BUILDING AFTER 2 DAYS FOR SOME CHEMICAL WORK THEY CALLED IT WHERE WE SAW MORE ROACHES WITH A SEWAGE SMELL THAT SEEMED TO COME FROM PLUMBING. THE BUFFETT WAS ADEQUATE BUT THE ALLA CARTE MENU WAS MUCH BETTER. THE PORTIONS WERE VERY GOOD AND THEY  [... read more]OFFERRED STEAK AND SALMON WHICH WERE COOKED PERFECTLY. ALL THE STAFF WERE VERY FRIENDLY AND WORK VERY HARD .WE WERE NOT HAPPY WITH THE SUNWING REP WHO REFUSED TO ACCEPT OUR INITIAL TRANSFER REQUEST TO NEXTDOOR HOTEL DUE TO THE ROACHES. SHE WANTED MORE MONEY REGARDLESS OF PRICING FOR NEXT DOOR ACTUALLY BECAME CHEAPER. SHE REDIRECTED OUR COMPAINT TO JEANETTE WHO SEEMED TO BE THE HOTEL TROUBLE SHOOTER. JEANETTE WORKD VERY HARD TO TRY AND MAKE IT UP TO US ALTHOUGH THIS DEFERRAL WAS NOT FAIR TO HER. SUNWING REP SHOULD HAVE DELT WITH US. I WOULD RATE THIS AS A FOUR STAR AT BEST IF THEY GET RID OF THE ROACHES

Iberostar Coral Ensenachos: Wonderful Adults only Getaway with Incredible staff

Fantastic experience from start to finish. This is our second time here and will be back. If you are looking for a relaxing, adults - only escape in Cuba with beautiful beaches and exceptional service, this is the place.

Iberostar Coral Ensenachos: Will return to this Coral Gem!

❤️We just returned from a fantastic holiday in Cuba. Special thanks to the amazing team at Iberostar Coral Enchenachos Cayo Santa Maria who went beyond expectations daily to make our holiday exceptional. Bar staff. Restaurant staff. Poolside staff. Housekeeping staff. Butler staff. Management staff. Coral is a small, quiet adults only resort with dedicated professional personalized service. Special shout outs to Yunily at Playa Enchenachos Bar, Yasser at the Main Lobby Bar, Randy at the Main B [... read more]each Restaurant and every member of the tremendous team at Coral. Yosmanny, Levon, Yahimi, Yohanny, Jackie, Alberto, Hector, William, Anier, Dismar, Diana, and Yandry are some names that come to mind. There are too many exemplary staff to remember all the names! This is a lovely, peaceful resort on a gorgeous stretch of sandy beach. Our suite was massive and we really enjoyed our private hot tub on the back deck. Daily maid service and nightly turn down service with fresh beach towels was greatly appreciated. The pools, walkways and grounds are beautifully maintained. New furniture arrived for the Coral lobby and dining room. Upgrades and repairs are constantly underway. A La Carte Restaurants at Selection are under renovation. We enjoyed our menu meal service in the Coral restaurant, poolside and beachside. Our vacation ended with a wonderful send off by the entertainment team. We were sad to leave these extremely kind, generous, hardworking, and very appreciative people. We will return when flights resume to Cuba. If you like a quiet resort with personalized service, I recommend Iberostar Coral Enchenachos!

Royalton Cayo Santa Maria: Great Resort

Loved this resort. Food was plentiful and good. Our room was great, situated right by the pool. Our butler Rolando was awesome. He made himself available all day and would check to see how our day was going. Very professional with an amazing personality. He would make sure our dinner reservations were set and if we needed towels or anything regarding the room, he was on it. Would definitely love to have him as our butler again. What can you say about the beach. Incredible. Will definitely go bac [... read more]k.

Iberostar Coral Ensenachos: Friendly warm resort

Friendly people, dated but very comfortable villas. Loved the private hot tub with ocean view. Pool clean Recreation games fun Entertainment satisfactory Chambermaids excellent Frig filled daily with drinking water , pop & beer Excellent bar service. Bar tender makes a fantastic mojito

Playa Cayo Santa Maria: Amazing resort

Beautiful resort, clean, tidy, well kept grounds. Food was excellent. Upgradevto luxury worth every penny. The staff was amazing. We did not want for anything. Staff very attentive to all our needs. Room were very clean. Maids were awesome.

Royalton Cayo Santa Maria: Great resort

This was an amazing resort, grounds were clean rooms were clean all amenities were well kept and clean. We were able to visit other resorts as well and enjoy their amenities but to be honest ours was probably the best in terms of amenities. The food was delicious the 24-hour snack bar with room service was a good add-on I would highly recommend this to anyone who would be willing to take the 90-minute bus ride from the airport to this hotel.

Royalton Cayo Santa Maria: Great resort

This was an amazing resort, grounds were clean rooms were clean all amenities were well kept and clean. We were able to visit other resorts as well and enjoy their amenities but to be honest ours was probably the best in terms of amenities. The food was delicious the 24-hour snack bar with room service was a good add-on I would highly recommend this to anyone who would be willing to take the 90-minute bus ride from the airport to this hotel.

Vila Gale Cayo Santa Maria: Great resort

This is our 2nd time to this resort! The grounds are beautiful, the beach fantastic! The rooms were spacious, clean and bright! Showers were amazing with lots of hot water and pressure. There were no food shortages although much the same each day. But that's Cuba. And the al la cartes were wonderful. The steaks, fish portions were large. Some observations were that the maintenance staff are in great need for even the basic tools, ie screwdrivers, pliers, etc, . A con was that a lot  [... read more]of bathrooms were closed.

The One Gallery Hotel: Amazing Resort and Beach

We returned on January 31st from the resort and were very satisfied with the service, property and food. The beaches in Cuba are spectacular, and they never dissappoint. The beach from this property and the sister hotel One Collection (a short beach walk away), was exceptional. The buffet had a great selection of food every day, the taste was impressive. This was my 4th time to Cuba and the flavour of the food was great. There are several grills and you can select your choice of meats. Breakf [... read more]ast had options of omelettes and pancakes which were made in front of you. These were options in addition to the buffet. We had amazing service by our waiters/waitress - Laura, Edismel, Geikel & Jorge. They were super friendly and always making sure that we had everything we needed at the buffet. There were several pools on the property, however I didn't get in as we prefer the beach. There were a few pools in a more quieter area of the property if you are looking for relaxation, and there were pools which had more guests with plenty of activity if you prefer this. My only recommendation is to request a room near the theatre area Block 14 if you are looking for a quieter area (evenings) are there more to relax. We had to request a change of room since it was a bit roudy for our taste by the main bar area where several hotel blocks are located. We visited the Spa at One Collection twice during our stay and it was amazing. The ambiance created at the spa proved to be a truly relaxing experience (they also have a sauna). Kudos to Anya and Robin who provided the most amazing massages. I would definitey recommend this hotel, and hope to return there again. There were no issues of water, elecricity, or food for the guests, which was one of my fears.

Iberostar Selection Ensenachos: Great resort

Beautifully beaches, great snorkelling, older hotel but beautiful gardens, long walks, great people and events. Had Canadian night with steak, shrimps dinner. Next day big event with performers in the lobby, music and great dinner, lobsters, Sudhir, etc.

Valentin Perla Blanca: Such a fun resort

I had a blast in Cuba and the resort was amazing. The staff is really what makes this place extra special, they go above and beyond to make sure you have a great stay. On top of that the beach is the best I’ve ever been too.

Grand Aston Cayo Las Brujas: Excellent winter escape

We enjoyed our stay at Grand Aston and would recommend this hotel to anyone who is looking for a break from the Canadian winter. Pros: Amazing beach for swimming, snorkeling, and sunset watching. Beautiful grounds landscape. Operational gym. Hot water, working airconditioning. Friendly and hardworking staff. Fabulous nightly live music in the lobby with occasional dancing parties. Enough food and drinks for everyone. Cons: Biting insects, like in all other hotels we've stayed in Cuba.  [... read more]Day time intertanement was not consistent and mostly missing. I would love having daily dance classes as they were scheduled. Overall: We enjoyed our stay and will come back.

Iberostar Coral Ensenachos: Always my first choice in Cuba

I'm a repeat guest at Ensenachos, and there are so many reasons I keep going back. The staff, without a doubt, are reason number one. They have had some challenges over the past couple years, as much of the country has, but they rise to the challenge every time. Rooms - The selection side rooms are always in a cycle of update and upkeep, and are comfortable at worst. The Coral side features bungalow suites with kitchen, sitting area and ensuite flush, and a full bedroom with full bath with show [... read more]er and tub. Coral also features hot tubs on the rear porches. Food - the biggest challenge the resort is facing in 2026 is getting their main buffet kitchen back in business, along with their a la carte rooms. They are making do, but they are constantly trying to get the restaurants running once more. On the Coral side, All three meals are available without going anywhere. The food is good, if not adventurous. They make the most of what is available. No shortage of seafood and meats. Wednesday night is lobster night, with entertainment. Snack bars at Playa Megano and the Selection side pool fill the gaps nicely. Service - It's very simple. If you need something that isn't immediately available, all you do is ask. If it can be done, they will make it happen. Room too cold (weird, right?)? No problem, here's the A/C remote, make it comfortable. Bus not running on time to the markets? We'll set up a driver, and we will ensure you get back safely as well. Excursions and experiences, no problem. All with a smile. Last but not least - The Beach(es). Without a doubt, Megano and Ensenachos are the best beaches in Cuba, if not in the islands writ large. Swimming, snorkeling, lounging... Beautiful sand, gentle surf, almost zero seaweed (no sargassum). Fish and other sea creatures in abundance. Thinking about going to Ensenachos?? Do it. You won't regret it.

Grand Aston Cayo Las Brujas: Amazing resort

My husband, sister and I went on vacation to this resort. It was the most amazing resort. Best vacation we have ever been on. We connected with the entertainment staff, Emilio, Alejandro, Thalia and Fito made our stay absolutely the best. The rooms were clean, vibe was good, beach was amazing and food was good as well. The 3 of us cannot say enough good things about this resort.

Vila Gale Cayo Santa Maria: Wonderful Resort!

We had a great experience. Public relations staff topnotch compared to most resorts that we have been. Cleaned well maintained grounds, rooms cleaned daily hot water, good shower good ac. Attentive waiters at the buffet, good food, wine, beer. Good breakfasts, lots of eggs, bread juice coffee etc. Wonderful beach lots of beach chairs, the resort was not operating full capacity, maybe 40%, great pool. Activities at beach and pool. We enjoy it very much

Vila Gale Cayo Santa Maria: un des paradis sur terre!

OUI ,UN DES PARADIS SUR TERRE UNE TRÈS BELLE GRANDE PLAGE BELLE VUE D'ENSEMBLE TRÈS BELLE CHAMBRE PROPRE,LES PISCINES TRÈS BIEN RESTAURANT 24 HEURES OÙ OM PEUT MANGER HAMBURGER PIZZA ECT ENTRE LES REPAS,ET LE RESTAURANT BUFFET TRÈS BON ET MANQUE DE RIEN MENU VARIER ,QUE CE SOT LE BAR LES RESTOS PERSONNELS TRÈS GENTIL ET ATTENTIONNÉ.JE RECOMMANDE FORTEMENT CET HOTEL QUE CE SOIT POUR PERSONNE ÂGÉE OU FAMILLE,JEUNE COUPLE ECT

Memories Paraiso: Memories Paraiso January 2026

The main lobby was nice, the staff are very nice and grateful for any gifts. The beach was beautiful. Overall the hotel was not as advertised. The booking was for Pool view. We did not receive the PREMIUM CLASS JUNIOR SUITE POOL VIEW. The room needed repairs, the tub moved when you moved and felt unsafe. The hotel appeared to be doing some renovations to some buildings and one of the pools was closed. They advised of the pool closure days before departure. The concierge did assist i [... read more]n getting us the needed items missing from our room (towels, beach towels, fixing the safe). Bring your own toilet paper and carry some with you at all times as often the public washrooms did not have any. There are no face clothes or hand towels so bring your own.

Royalton Cayo Santa Maria: Good for Cuba

Upon arrival, we were not assisted with our suitcases up the stairs, even though we had walking canes. Very disappointed.. Pool was so cold and did not even one person in the pool during the one week of our stay. I like the 24 hour snack/food availability . . I feel that breakfast could be extended to 11 am. I think dinner should start at 5:30 pm. I thought this vacation was a 6.8 out of 10.