The resort is small, not a lot to do. The food is mediocure at best. Rooms with an ocean view are treated to the very loud and long shows or weddings until midnight. Lots of locals which the hotel caters too. There is no adult pool area. The staff is very nice rooms and public areas are kept very clean, we will not be back to this resort.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Barcelo Ixtapa: Nice holiday
My husband and I spent a week we had a lovely time, service was fantastic people were hospitable and friendly. Hotel is a little tired but always kept clean, breakfast and lunches were very good, dinners lacked in variety and options.
We also had FANTASTIC massages in the spa
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Sunscape Dorado Pacifico: Just Okay
Hotel itself is rundown and in need of maintenance. Rooms were great but maid service was hit & miss. The Italian a la carte restaurant was great, but the variety of food at the buffet was only okay. Staff were great. The disco music was audible from our room, was loud and went until 1:00 or 2:00 in the morning.
The pool and swim up bar are nice. The beach is not swimmable in this area.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Bman -
Verified Purchaser
Sunscape Dorado Pacifico: Amazing people!!
Stayed Nov/25...great hotel, very clean, kind helpful staff. Beach is beautiful, with plenty of shade and chairs. Grounds were very neat and tidy, as the grounds crew does nice work. The ala carte restaurants were good, especially daytime at the Bluewater grill and the food truck(super fish tacos)!! Buffet for breakfast and lunch was plentiful, great selection, however not crazy about the supper buffet. I did like the taco/sopa options most nights but pirate night buffet was not good.
[... read more]So many great people, I wish I could remember all their names, as I should have written this upon returning. But I do remember Margharito, waiter at the Bluewater! Great guy made me laugh!
Warm water but waves were a bit rough, which made for alot of sand in your swimsuit! Lol We were able to walk down the beach a ways and saw the release of baby turtles, which was the highlight of our trip!!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
L. C. -
Verified Purchaser
Sunscape Dorado Pacifico: Perfect weather every day!
This was a wonderful escape from our Canadian winter weather. Couldn't have asked for better weather. Sunny and 31c everyday.
The resort was nice and people were exceptionally friendly. Also, the service was outstanding.
Beautiful beach and the sunsets were amazing! Also, we had no issues with vendors or people selling timeshares.
Our favorite restaurants were the Italian and the Bluewater grill. However, we were not keen on the buffet or some of the Mexican food. However, this is purel[... read more]y personal taste.
If you have children, this is a great place to visit. There are many kids programs available at this resort.
If there is an area for improvement, I would suggest perhaps more food/dinner variety.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Barcelo Ixtapa: Good luck finding a chair by the pool
The hotel and their staff were great. The only complaint I have is why post a sign that says no reserving chairs and you absolutely nothing to enforce it
I literally had to wake up at 7 o’clock in the morning, just so I can get a chair by the pool ….it was ridiculous
On most days, I had left the pool by 1:30 to 3 and people that had reserved. The chairs hadn’t even shown up.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Posada Real Ixtapa: Great pool and awesome staff
Stayed for 7 days, beds were very hard, food was repetitive/boring. This resort is very noisy there is a bar next door that plays music till 2 in the morning, the balcony doors do little to keep the noise out. Pool deck is very slippery, we saw a few people fall, they could use more nonslip mats.
The staff was friendly and the pool on the beach was beautiful!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Sunscape Dorado Pacifico: Great Resort and wonderful vacation!
Travelled Nov 8-15
Resort is dated but rooms are spacious and clean. Staff are all exceptional and very helpful. Food was excellent and delicious!
A very safe and beautiful place to visit and enjoy!
Thank you all. Too many names to mention but kudos to the entire staff.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
D and G -
Verified Purchaser
Sunscape Dorado Pacifico: Satisfactory Resort
Hotel needs some updating. Water temp control on showers needs work to balance more vs hitting extremes (cold and hot). Cafe was excellent. Staff were excellent and accomodating. Dining needs some work. Not much of a selection on buffet items. Italian open every day, but Mexican / Grill restaurant were not. Grill sandwiches were excellent.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Allen -
Verified Purchaser
Barcelo Ixtapa: Beautiful View
Overall a good experience. The resort is clean and nice. The rooms were good. Beds were firm and very comfortable. We had good water pressure and lots of hot water. The view from the balcony was very beautiful overlooking the beach and ocean. We saw beautiful sunsets. The staff are very pleasant and try to be helpful. The breakfast and lunch buffets were good. The supper buffet was less so. The resort mainly favours mexican cuisine. We found the majority of the food was barely warm. The hig[... read more]h light was the BBQ dinner (reservation). Food was very good and hot off the grill. One huge disappointment was us missing out on a seafood lunch bbq they had one Saturday which included Bbq lobster. We had no knowledge of it and it seemed everyone else did as there was a huge lineup early for it. By the time we got there everything was gone. The following Saturday we lined up early only to be disappointed to not seeing any lobster. The entertainment shows were completely in Spanish. It would have been nice to be at least partly in English. The beach is nice but the ocean has some decent waves that can push and shove you really good. The view is beautiful with a couple of islands off the beach making it postcard worthy. We saw a whale on our last day from the pool which was pretty cool The weather is beautiful, hot and sunny everyday. The pool was nice and a comfortable temperature. The staff at the pool bar were quick and friendly. We rarely waited more than a minute or two for service. The liquor was all brand name and not cheap generic stuff that I received in the resorts in Dominican Republic. Overall it’s a decent, very clean resort and a good bang for your buck.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Krystal Ixtapa: Lovely
Room service was above average. The buffet foods were good. The Stone Soup was amazing! It was really great that there were enough chairs on the beach, although lounges would have been a welcome addition to the hard wooden Adirondack chairs. The A/C unit in our room needed cleaning; we could smell the mould.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Wade -
Verified Purchaser
Las Brisas Ixtapa: The whole holiday was amazing!!
This was undoubtedly thee best all inclusive resort we have ever stayed in.
The food was amazing the hotel was amazing the staff was very helpful and courteous
The Ixtapa and Zihuatanejo area was beautiful.
Eden our travel agent went over and above to help us make this one of the best holidays we have ever had!!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Lynn -
Verified Purchaser
Las Brisas Ixtapa: Great resort
This is a really nice resort with lots of amenities. Some notes.
There is no swim up bar. There is a beach bar and pool bar with waiters. They are great. No music or entertainment. This is a pro and a con I think. We took our own speaker and played our own music quietly, it worked well.
The food is very good. The Brisas II restaurant outside is amazing!! Food is fantastic (have the tomato soup!). The Italian restaurant is also good. Did not care for the Mexican. The buffet is pr[... read more]etty good, lots of options. You can also ask for a menu and depending on your plan it's also included so keep it in mind.
We had the beach club option, it was worth it. If gives you a small buffet breakfast on the 20th floor. As well as a nightly happy hour from 6-7 with snacks. We found it well worth it. You won't get any drinks in your room, but if you are beach club then you can take drinks from the bar there to your room. For example we took a couple of beer to enjoy on our balcony daily and kept them in our fridge. It was nice.
The bed was great, we had a king size. I find with many resorts the bed is typically terrible, this was the first time that it was awesome.
The beach is private, again pro and con. No vendors, but also if you want to walk the beach its short back and forth and can get boring. The waves are deadly b/c of the small bay. I got rolled on the first day and I'm still paying for it on my knee!! Not good, do not your back on a wave!!!! Tough lesson learned!
The people are friendly, again it's quiet. It's a much older crowd. We are mid 50s and I would say the avg age is 70.
Easy walk to Ixtapa to explore.
Enjoyed it.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Sunscape Dorado Pacifico: Relaxing Stay at Sunscape Dorado in Ixtapa
We just arrived back from a week stay at Sunscape Dorado. We upgraded to Sunclub, which I recommend, and had a king bed ocean view room. Our room was clean, spacious and had an amazing view. Staff are fantastic at this resort - very friendly and hard working. Food was good, we were always able to find something suitable for us and our tween child. Loved the restaurant near the swim up bar and the Sun Club restaurant for lunch. We didn’t try the Italian restaurant, as it was adults only, but wish[... read more]ed for another option, as sometimes the only other dinner option was the buffet/Mexican. Lounger saving is a problem - people would put towels on them really early and then not use them for hours later (or not at all). I think if they are empty for an hour, staff should remove them. We did the snorkeling excursion to Ixtapa Island, which was wonderful. We loved seeing the variety of fish in the coral reef. You can swim in front of the resort, but you have to time it pretty carefully, so you don’t get knocked out by the large waves. My husband and I both learned our lesson on that the first day! Overall I recommend this resort and I would return to it one day.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Barcelo Ixtapa: Affordable but dated
This was our fourth trip to Mexico, first visit to Ixtapa and Zihuatenejo, but out 2nd time at a Barcelo property.
Property - 3/5
The resort is quite dated. Bathrooms and balconies are tiny, paint needs updating (not a big job) and all the upholstery in the restaurants needs replacing. Pools are nice, not very cold, and of course you have to play the towel game or you'll never find a spot around the pool.
Staff - 4/5
The majority of the staff were pleasant, attentive and helpful but som[... read more]e of the buffet staff completely ignored you if you didn't have a gold bracelet. Alexis at the lobby bar was awesome!
Food - 3/5
There was lots of food at the buffets, but not all of it was presented well or looked particularly appealing. Great breakfast buffets with both Mexican and American choices, the lunch buffets, not so much and most "American" choices were overcooked or cold, but you could get a burger if that was your thing.
The a la carte restaurant choices were terrible. They either weren't open, or they speed-dined you in and out. You need to book at 9am which means you can't leave early for anything if you want to book one.
Beverages - 3/5
Both the available red and white wines were barely palpable, and if you didn't ask for your hard liquor or beer by name, you got the cheap or watered down versions. Never once got a decent margarita from the bar!
We did the sunset cruise and it was excellent, highly recommend, and the beach is amazing!! It is a great location with the shopping 'centre' of Ixtapa just a short walk away, and a taxi to the Zihua pier was only 160 pesos.
We had a good week, but won't stay at this Barcelo property again.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
BrianP -
Verified Purchaser
Barcelo Ixtapa: First Time at Resort: Okay at Best
Having read multiple reviews prior to writing this one, there appears to be a common theme. The Manager of this Hotel responses have definitely not fixed any of the problems the customers have stated in previous reviews.
Check-in: Although quick, more information needs to be shared as to what types of services and activities are available throughout your stay. This was not communicated.
Staff: I found that the service provided by the staff was generally well done and they were very frien[... read more]dly.
Wi-Fi: Wi-Fi is pretty much nonexistent at the Resort except if you are in or near the lobby. I will remind that Resort that the year is now 2025 so fix the problem! How do you expect people to book or plan anything without it?
Dinner Reservations: Long line ups at the Concierge Office starting before the 9:00am scheduled time slot made it very difficult to get any proper bookings.
Meals: Outside of the dinner reservations, we found the food very basic especially at the two buffet style restaurants. Both my son and I got food poisoning which was not very pleasant. We have been to many places in Mexico in the past and have never experienced this. I spoke to several other families who also experienced the same issue. Bottled water instead of glasses of water should be mandatory on this property. You only have a couple of bottles supplied in your room, otherwise you have to go to the local store to get some which is totally inconvenient. The other beverages that are offered are subpar at best.
Accommodations: We stayed in one of the family villas which was very pricey and although roomy enough was quite dated. The windows are single pane, so you hear everything coming from the outside, which made sleeping very difficult. A great example of this is that the onsite bar which is located directly across the courtyard from the villas and is open until 2:00am! The music is so loud none of us could fall asleep properly. To top it off, most nights are karaoke where you have a bunch of rude drunken people who can't sing and have no respect for others privacy. I can only imagine the people who had rooms directly above the bar, what a nightmare. This is completely the fault of the Resort; shut things down at 11:00pm.
Pool Area/Chairs: Having to get up at 6:00am and put a towel on a chair just to have somewhere to sit during the day is absurd. The first couple of days when we got to the Resort, we had to figure this out. I watched as some chairs sat vacant up until 1:00pm in the afternoon! Again, this is completely on the Resort. Make the towels available at 9:00am only and make it a policy that they have to be returned later that day. Make it a minimum of 2 towels per group.
Private Tour Company on Site: To all people, please avoid and use an alternate solution. Javier cannot be trusted. $85.00 U.S. per person for a 45-minute kayak trip, seriously?
The Resort outside area is well kept and the location is very good. The views of the bay area and sunsets are quite spectacular.
New Years Eve: The Resort put on an amazing show.
Final Comments: This is definitely not a 5 star Hotel and it is in desperate need of an update.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Sunscape Dorado Pacifico: Great location
The hotel is older but efficient. Rooms were clean and comfortable.
The food and service were ok, I was always able to find something I liked at the buffet.
Entertainment crew worked very hard to make everyones vacation enjoyable however
seen as I only speak english I felt like an outsider since they only spoke in spanish and
rarely took the opportunity to engage the outside visitors. I would have enjoyed participating
more if I could have understood them.
Lots to do in the area which i[... read more]s what drew me to this resort in the first place.
I would rate this resort 3.5 mainly due to the age and the language barrier.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
QueenBee -
Verified Purchaser
Sunscape Dorado Pacifico: Awesome Resort!
The Sunscape Dorado Pacifico was amazing! Everyone from the desk staff and Bellmen, to the bartenders, servers and entertainment team were amazing!
The sun club privileges were wonderful! Premium beverages were available, and the private air conditioned lounge was fantastic.Having also a private Sun Club area on the beach was definitely a bonus.
The hotel was extremely clean, the garden areas are very lush and well groomed landscaping is seen throughout the resort.
The food was quite d[... read more]elicious and with so many options for breakfast, lunch and dinner available it was hard not to overindulge! Several theme nights for dinners were also hosted and very tasty!
There is an area in the lobby that posts all of the daily activities and everything that you can participate in at the resort each day, which is very helpful when trying to make your plans.
The resort offers several activities such as bicycle tours of Ixtapa and cooking classes, dance classes, Spanish classes and activities for the children. There is also a food truck in the children's area that has many kid friendly options.
The rooms were well equipped and the beds were extremely comfortable. Water pressure was awesome and maid service was fantastic!
While a bit challenging at times to get pool-side beach chairs together, we always managed to find a couple available most times of the day. The pool was large enough to entertain adults and children all day long, and the entertainment team kept everyone engaged in pool activities.
The beach is covered with the most luxurious sand! A few steps from your beach chair and you are ankle deep in cool ocean waters!
This resort is definitely a must do for singles, couples and families. I will definitely be back again, sooner than later I hope!
Briggitte Gingras, Calgary, Alberta, Canada
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Helen -
Verified Purchaser
Azul Ixtapa Grand Resort: Great spot!
This was a lovely hotel. Great large rooms with balconies that all face the ocean. The pools are all lovely with 3 options of a pool with lots of action and music. Another pool with music but no games and exercises and the 3rd pool that was quieter.
The food was quite good with the restaurants being excellent. However you only get to eat at the restaurants 3 times for every 7/8 days which means 4 nights of buffet food. We were definitely getting tired of the buffet food by the fourth time. Woul[... read more]d be nice if they opened up the restaurants more times for a 7/8 night stay.
The beach was quite small but there was a lovely beach close by within walking distance. I would definitely go back to this hotel
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Dana -
Verified Purchaser
Barcelo Ixtapa: Barcelo Ixtapa Beautiful Resort and friendly people
We have been to Mexico many times and have always enjoyed the resorts and surrounding community.
This was our first time in Ixtapa and also at the Barcelo. It was wonderful.
For starters - very close to the airport so a quick jaunt to the hotel. The Air Canada folks are friendly and knowledgeable.
The food was amazing, especially the breakfast and lunch menus. We often venture off the resort in the evening to sample "local" cuisine and were not disappointed.
The market is close by for thos[... read more]e who want keepsakes for home and pretty much have everything. we've been so often we don't buy much anymore but it's there if you're interested.
There are 3 pools, none were overly crowded despite the very busy hotel so it was enjoyable. The service was very good as we stayed with the all-inclusive package. The drinks were tasty and plentiful.
The housekeeping and maintenance staff were quick and responsive as were the reception desk folks.
We were able to attend 2 shows in the evening, The Mexican Fiesta was one and it was very nice.
Our travel agent Shauna did a remarkable job taking care of our reservations. we have worked with Shauna in the past. She never disappoints.
I have to say we would not hesitate to return to this resort. One of the best we've stayed in - and as stated - we've been to many.