Dreams Estrella Del Mar Mazatlan : Great Resort!

We have no complaints about this resort. We were treated very well. The room was wonderful. The food was good. The cafe was great! The pools and waterslide and lazy river were bonuses. We will return.

Riu Emerald Bay: Amazing resort with some impruvements needed

Hotel and resort is amaising very clean and nice arangements . Superb garden and pools. Food excelent. Drinks like every resort try local resources, The only anouing is the marichis bands . They come like 4 or 5 bands to the beach from 1pm till 9Pm and they all play at same time different songs that it become o big noise all afternoon. I understand is public beach but they have to do something about it. The lifeguards I think are a bit to protective will kick you out of water even 2 feet high [... read more] sometimes.

Pueblo Bonito Emerald Bay: Pueblo Bonita

This is a little gem of a resort. The rooms need some updating but they are clean, big and bright. The patio on the balcony is like another room with a gorgeous view of the pool and ocean. The staff at the resort are so very friendly and helpful. The food was also very good. It was nice to have the option of going to the other resort in town for a change of scenery and again the food and service is excellent. The ocean is great at the in town resort. Don’t miss out on going to Angelo’s It [... read more]alian restaurant - food is phenomenal. And Casa 46 in old town is a must. Food, drinks and service were exceptional. We truly had a lovely vacation at this quaint little resort.

Riu Emerald Bay: Awesome place for families

We loved our stay here! A family with two adults and two kids. The food was great; the grounds were beautiful and the view spectacular. Not too busy in May and we always found a spot in the shade near the pools or the beaches. The grounds are quite large so there were very few lines for food or drinks. My kids had a blast on the on-site water park and had so much fun in the waves. You can't beat the sun setting over the ocean every single night.

El Cid El Moro Beach: Absolutely Amazing

Great food, Great beach, Great pool. Close to everything. My first time here but I am already looking at booking another trip there next year. Highly recommend if you are going to Mazatlán to stay in this resort.

Riu Emerald Bay: RIU Emerald Bay

We would rate the hotel a 5 star! The hotel was excellent and always spotlessly clean, the staff amazing and always pleasant, happy and helpful and the food was great! The beach was very clean and the pools amazing! Everything exceeded our expectations and we will definitely visit it again and recommend it to our friends! Thank you!

Riu Emerald Bay: Our Home Away From Home!

My husband and I love visiting the Riu Emerald Bay, it just feels like our second home! The staff are very welcoming, friendly and hard working, housekeeping never stops cleaning diligently and front desk staff are amazing and very accommodating, their knowledge of English truly inspiring. The hotel grounds are just beautiful and immaculately kept and the restaurants are numerous with plenty of choices for all tastes. Our room is always kept fresh and clean with welcoming little "towel animals"  [... read more]to greet us every day. I would have to say the only real complaint we have is there are no English channels on television except for two news stations. Often, after a tough day on the beach and a delicious dinner, it would be nice to watch a movie on television in English to finish the evening. The televisions we have had here throughout the years we've been coming have their HDV ports damaged, so we were not able to use our firestick as a backup.

El Cid Resort Castilla: Friendly Resort

The El Cid Castilla resort complex is an older complex but very well maintained and cleanliness is at the top of list from the rooms to the pools all areas of the complex are well cared for daily The food areas buffet ,lunch ,and Al Acarte restaurants receive the same close attention to detail The food is very good and the variety and theme nights make it a great dining experience to try various foods The staff are very friendly and helpful they work hard to make your visit a good experience We [... read more] spent a week April 18-25 2026 and had great time at EL CID .We would not hesitate to book again it was a great vacation A shout out to the staff from the Concierge ,the bar staff , pool staff ,the morning breakfast staff who start your day out with a smile and little fun they are all fun hard working people that make it a great week vacation

El Cid Resort Castilla: Very enjoyable week with friendly staff

Very enjoyable week with friendly staff easy to get around and lots of food and entertainment as you eat easy access walking distance to the Promenade and the gold Zone highly recommend I would do it again

Riu Emerald Bay: You need to go here!

This resort is clean and well staffed with great service right from the start. The food here is absolutely 15/10. We really enjoyed the Mexican food options, fresh guacamole, and the seafood. We loved the sheer variety of food at every meal. The bartenders are awesome at both adult pools and it was never long to get a drink. The beach was beautiful with no problems finding a chair on the beach at all. Sometimes it was a little bit more difficult to find a chair at the pool, but we weren't too wo [... read more]rried about that. Pepe's food was a great option every afternoon if you were enjoying your time in the pool and not wanting to dry off. There were great options like tacos, nachos, burgers, fries, hot dogs, etc. Along with the staff being very helpful and attentive I also found just everyone in general at the resort friendly and there for a good time. I usually go to adults only resorts but there were lots of families there enjoying their time as well. There are two adults only pools where we spent our time along with the beach. I thought everything would be crowded and we would have to wait for food and drinks but I can't say it enough. This resort was so well staffed that you barely had to wait for anything and there was always enough food and drinks for everybody. I also found with the amount of guests at this resort I never felt like it was crowded. If you're headed to this resort also try a "dirty monkey" at the bar as well as a round of "mini beer" shots with your friends! We will definitely be back and probably bring the whole family next time.

Riu Emerald Bay: You need to go here!

This resort is clean and well staffed with great service right from the start. The food here is absolutely 15/10. We really enjoyed the Mexican food options, fresh guacamole, and the seafood. We loved the sheer variety of food at every meal. The bartenders are awesome at both adult pools and it was never long to get a drink. The beach was beautiful with no problems finding a chair on the beach at all. Sometimes it was a little bit more difficult to find a chair at the pool, but we weren't too wo [... read more]rried about that. Pepe's food was a great option every afternoon if you were enjoying your time in the pool and not wanting to dry off. There were great options like tacos, nachos, burgers, fries, hot dogs, etc. Along with the staff being very helpful and attentive I also found just everyone in general at the resort friendly and there for a good time. I usually go to adults only resorts but there were lots of families there enjoying their time as well. There are two adults only pools where we spent our time along with the beach. I thought everything would be crowded and we would have to wait for food and drinks but I can't say it enough. This resort was so well staffed that you barely had to wait for anything and there was always enough food and drinks for everybody. I also found with the amount of guests at this resort I never felt like it was crowded. If you're headed to this resort also try a "dirty monkey" at the bar as well as a round of "mini beer" shots with your friends! We will definitely be back and probably bring the whole family next time.

El Cid Resort Castilla: Amazing resort

The resort was absolutely amazing!!!! 2nd time here and they have certainly leveled up since the first time!! Staff is amazing, grounds, rooms and all buildings are clean and beautiful. Beaches are beautiful!

El Cid Resort Castilla: Amazing resort

The resort was absolutely amazing!!!! 2nd time here and they have certainly leveled up since the first time!! Staff is amazing, grounds, rooms and all buildings are clean and beautiful. Beaches are beautiful!

El Cid Resort Castilla: Good resort

The hotel was very nice.Lacking in nite. Entertainment.2 nites out of 14 had live music.Then karaoke. Very glad we bought elite gives u so much more to use.Especilly the adult quiet pool..Would never travel at Easter again.To many local with children come. To resorts.I think sunwing should be upfront about resort fees.Many people arrive not knowing about this.Also there should be a frig in all rms.Shouldnt have to pay for coffee in rm either.Yes I would go back but probably to one of sister res [... read more]orts.like el cid moro.Had a great holiday all in all

Riu Emerald Bay: Excellent resot

Extremely friendly staff. Clean Excellent entertainment location was great not to far from the airport I really can't find anything negative to say. Yes the elevators were slow but really who is in such a rush on Holiday's. I would gladly return to this resorts.

Pueblo Bonito Emerald Bay: A Fading but Great Resort

Oh, this place is one of our very favourites in Mexico. It is beautiful and distinct. Been going there for over 15 years, and it is definitely fading away. The rooms are really tired and a refresh just makes them even more dated. Things certainly are smelly, and old and we even had to have the AC treated for the moldy smell. The food is a horrid thing here. Breakfast at the buffet is the exact same daily and serves the very basics. No cheese, no bagels, no cold cuts nothing a resort of 4 ish st [... read more]ars would be serving. The Bistro is about the only place to eat, but at least the shuttle takes you into the sister hotel where the food is excellent. So sad to see this place dying.

Riu Emerald Bay: Fun in the Sun

Excellent all-inclusive resort. Very clean, excellent food, friendly staff, large rooms, beautiful view and wonderful pools / grounds. It is easy to catch the green bus from outside the resort to downtown Mazatlan.

Riu Emerald Bay: I could recommend and could be back

Riu Emerald Bay was honestly beautiful, The food was awesome, The staff was was incredible, The rooms and view spectacular. However some improvements would be welcome; * The pools were often dirty and full of bugs due to low water levels the pool skimmers weren't being reached. * The beaches were beautiful and clean however from 2:30pm-6pm it was impossible to be on the beach due to loud mariachi bands playing over each other much too close to the chairs this was a common complaint tha [... read more]t anyone i met had. Over all me and my partner really enjoyed our stay for our week stay.

Playa Mazatlan: Absolutely fantastic

Great location! Everybody was so nice And will definetly be coming back asap! Close to everything you could ever need within blocks. The taxis and tours were affordable and the live music was amazing.

Dreams Estrella Del Mar Mazatlan : Beautiful Resort

Rooms are lovely, resort is very well maintained. Food at the à la carte’s was very good, especially at the Italian. Buffett food was so-so. Some problems: ran out of regular Nespresso coffee pods in the room, lazy River was down for 4 days, stingy on the bottled water-had to keep requesting more, not enough umbrellas by the pool -all taken by 9:00 am. Overall a beautiful resort. Beach is amazing.