STARFISH CAUTRO PALMAS

Love this hotel. Never disappoints us. Staff are the best. If you have concerns they are attentive. Food perfect and plentiful. Espresso quality is not the Cuban beans I remember. But there”s a cafe/breakfast place down the street. Drinks I cannot comment, my sister said they were artificial mixes. But beer is good. All these short comings are because of the shortages. Rooms are fine, staff is attentive and friendly. Best hotel, I come here often and this is my favourite.

Great small resort

Everything was good and much better than expected Lots of food and drinks ? Excellent entertainment close to Beatles bar and calle 62 Friendly staff always there to help out bitch clean and well taken care of lots of chairs good for long walks on the beach

Best all around resort

Starfish Quatro Palmas First time at this resort, been to cuba 30 times .I likes this place for great location ,always something to do the food was better than expected no shortage o anything My room was clean and well located..there was shows every night i will be back to this resort

Good hotel

This is a good location being in the centre of varadero if you want to explore the streets and avenues. The beach is good, I stayed in the lower section which is across the street from the main hotel. The first building is the better option as it away from the open air disco down the street from it. The other rooms are too close to the loud music. Lots of drinks and no shortages of food or electricity. However I did find the quality of food was very poor early in the low season. At the discounte [... read more]d price this hotel was a steal.

Very satisfied

The only issue was we were given a room with lots of stairs but next day we were given a nice room service was good food excellent hotel is very clean and close to outside activities would go back loved it

Another great Cuba experience

2nd time staying at this resort and it was even better this time. Great location in town, very central to everything and easy to get a scooter rental a couple of blocks away. Pharmacy right across the road is handy too. The staff is awesome, the property is a good size and easy to get to everything. Highly recommend.

Vacation as expected

We have been to this hotel on many occasions. In 2025 we went three times. Hotel staff are very good and recognize us. Hotel is not extremely big but the location is why we go there. The beach is simply beautiful. Everything is close by. We will certainly return again and again

Great resort

Great resort for overall value food was way better than expected and the beach was amazing …I do not have any big complaints other than maid service poor….they did a horrible job of cleaning rooms and found the maids slightly rude but all other staff were amazing and friendly.

Great place

This was a small resort but it was great. All the staff were very friendly. Everyone knows that you don’t go to Cuba for the food but the buffet always had good stuff to eat and the bread and deserts were amazing. We tried the aroma restaurants and it was pretty tasty. And if you aren’t satisfied with the food on the resort just go out the front door and find a restaurant. We tried a few along the strip and didn’t have a bad meal.

Budget resort in a good location

I have been to Cuba many times, this is a good resort for the budget minded and nothing more. Check in is at 4pm and check out is 1pm, which had me waiting all day for a room, very very annoying and inconvenient. The room safe was broken (batteries most likely needed replacing), I asked twice for reception to send someone to fix it, they said I had to sit and wait for someone to fix it, I gave up. The room and bed was decent and relatively clean, but the cleaners will do the bare minimum if y [... read more]ou dont leave a tip for them. I forgot to leave a tip, because unlike other resorts, they clean your room at any random time so I didnt know when to leave a tip. The ladies working the main bar by reception were great, I always tip and they gave good service. The men working the bar had an attitude, and making a coffee that was drinkable was a challenge for them. If you cant make a proper coffee, you should go find something else to do, especially if im leaving tips. My biggest concern was the smell of rotten milk coming from the main bar, which lasted for 2-3 days. Clean your bar, the smell of rotting milk is something we dont want to smell every morning. I only ate at the main buffet dining room, and was very selective on what I ate. The bread was excellent, everything else was ok. If you want to eat good food and not get sick, the main Varadero strip is where you should be eating. This is a budget resort, dont expect quality food. The Cubans staying and working at the resort were mostly welcoming and cheery, the tattoo slathered French-Canadian whales, not so much. Being surrounded by low class low budget drunks who yell expletives is what to expect. The beach is as nice as any other resort in Varadero, to sum it up, an excellent price for what you get, but this is what you get.

Starfish Quadra palmas

The resort was nice. The maid service was terrible,we had to hunt down maids for towels and toilet paper Put in complaints with the front desk,and with our west jet rep Still no service. In social areas someone was always cleaning but away from them no Our floor was never swept. Food ok ,staff ok.

Nice clean resort, great staff, stunning beach

Rooms are a little dated, starting to update. We had a bright clean room ,new TV was put in, has 110v plug in bathroom and beside one night table. No elevator, 3 floors only. Food was basic but satisfying, no beef available or shrimp, very quiet resort, small pool. In the heart of Varedaro.. central to bars, restaurants, grocery store. Would recommend. Stunning beach

2nd time

I usually rent a casa but the last 2 times decided to go back and try the resort style. Normally I like to mix with the locals eat the local food and have many friends there. The first time I visited this resort was in June. And now again beginning of September. I honestly I am not picky I have slept in some of the most rustic houses in the country. But this resort the rooms need deep cleaning. Some of things you can’t change just outdated but electrical outlets hanging out no lighting dirty she [... read more]ets even when changed. Dirty towels. The cleaning girls have no control and do the best they can. My cleaning lady even carried a new fridge to me because mine was not working. The food was amazing I thought no complaints! I am a person who tips everyone or try’s to make sure each person gets something from me. But the staff at this time did not seem very happy or very friendly. I know the problems and desperation Cuba is under but I tryed my best to help and still go many who were just plain old cranky. A few outstanding ones but I also found this time it’s constant trying to get something from tourists using stories of how many babies they have at home just crazy the amount of tipping they expect. To the point I had to stop engaging with some. I think if the workers spent more time fixing the problems at the resort such as cleanliness and chile more I would feel more comfortable. Also the beach omg! I have gone to Cuba here more then 30 times and never seen this beach so dirty the amount of beer cans plastic paper just terrible garbage everywhere. What happened Cuba! The ocean needs to be restored and kept clean and all I see is garbage and people throwing cans on the street on the beach. It just made me so sad. I’m not sure I would return to this place probably go back to renting. Love Cuba and the people but it hurts my soul to see how they have become so rude and just faking all to get things and opportunities.

Total Disappointment

Beach: good - the water and the sea as for chairs of the beach I could not find one good, all broken or the tissue shows overdue replacement long ago Accommodation the stairs are renovated, but nothing done to rooms windows still the same allowing huge quantity of mosquito NEVER MIND I PAID AN EXTRA 500 CAD TO GET OCEAN VIEW AND I GOT VIEW TO THE ANIMATION CENTRE  [... read more] I am thinking to ask for a 500 CAD reimbursement Restoration Bars - the most awful service and lack of main ingredients: Havana Club 7 years, coffee (were serving chicory) Bar at the beach often closed and when open had nothing to offer sometimes not even water Buffet I came back sick with salmonella Animation Inexistent

Great resort i am being still going after 10 year!

The hotel staff is great as per the food. The hotel is a bit old but the emplacement is just amazing. The beach is just amazing, probably the best beach of all Cuba with amazing color... Can't wait till I go back!

Room

I love this hotel but I didn’t get the room I requested. I had requested standard so that I could be in the main building. I got colonial instead and it was far from the main building. They say it’s an upgrade but it is not at all. I hope that next time I request standard that I receive it! Por favor!

Great place to stay

Food was tasty, pool was great, beach was even better! We stayed in an eco room which is not directly attached to the resort but was a block away, we thought it might be inconvenient but it really wasn’t. In fact, we felt it was better than being attached to the rest of the hotel. Lots of things to do, and you’re in the heart of Varadero. I would stay there again for sure!

Starfish Cuatro Palmas ….very good location.

Very clean hotel with friendly staff. A bit noisy because of the clubs nearby. Beautiful beach and hotel pool. As for the food, there was lots to eat but always the same thing every day. We knew before going to Cuba that this could happen because they have difficulty getting shipments of food. I would recommend this hotel to friends.

First timer

I was alittle skeptical about trying another resort, I’ve been a Kawama repeater for numerous years. However I thoroughly enjoyed my stay. The food was good, flavourful and you won’t go hungry. The pool was clean and plenty of seating. However I don’t recommend a room over the patio, bar. It gets noisy. All the maids were wonderful very thankful for gifts. The bartenders are great, and the Coffee is great. All in all I will return again this September 2025.

Always great

This is the 3rd time in under a year we have been to this resorts. We like the freedom of this location beeing right in town We can walk any place we want and have options for different restaurants if we want . The food is always consistent and good and never have a hard time finding food to eat. The beach is the best and we have the last 2 times stayed in the eco rooms in block 2 and have no complaints.