Wedding anniversary

Hello! First of all I want to express how disappointed we were with your hotel! We decided to stayed on your hotel because of the location and views from your balcony! We were there to celebrate our anniversary and had requested high floor since we got room with balcony! The check in experience was horrible never seen 5 star hotel doing what you guys did to us! I got there little bit before 3 pm and I was told my room wasn’t ready as they were cleaning those suite types, which is understandable. [... read more] What is not understandable is telling costumers that when my room is ready I will receive phone call or email and not doing it! I had to go physically to the front desk (anfter waiting 30 minutes in line), and ask if my room was ready and than wait another half an hour to confirm there is a room ready, but all that was available now was on a lower floor! I could clear hear other customers right beside me checking in same type of room and getting higher floors! I even said I would pay extra to get higher floors! Unfortunately I wish I could say good things about my stay at your hotel but I can’t ! We came so early that day to check in, and if the person who helped us did their job and informed us when a room was ready, the. Perhaps we would have had a better one, but instead others who came after us got the higher floors, while we sat around waiting for an email that never came. I just hope in the future the team that was there could be trained little bit more with customer care.

Amazing resort

Well kept the ground people cleaning all the time.Me and my wife stayed terrace studio room was amazing very clean huge balcony big washroom area Overall we enjoyed stayed Cosmopolitan. We planning to come back again

Beautiful Hotel

Once I got my room all squared away(as when I got to the hotel, I was informed my room was cancelled.) Was very distressing. Our flight was delayed an hour then to be told my room was cancelled. My anxiety was very high. The one staff member was not very personable and he told me to stand aside while he served other customers.

Best Vegas Hotel

Beautiful Hotel. Amazing location. Tons of food options and bars. Room fully stocked. Beautiful 2 pools with views and beautiful decor. Check in takes a little while due to the demand of people for this resort. Room Service is decently priced. Highly recommend booking at Superfrico and checking out their speak easies.

Cosmopolitan Hotel review

Hotel was more than adequate - kept in good shape. Surprised that the surface of the 14th floor pool was such that you could not walk on it without some foot covering. Everyone expects the heat but I would have thought that the deck surface could be of a material that could absorb the heat. Either that or put up signs that warn you NOT to walk in bare feet. COVID wise, except for the dealers being masked, you wouldn’t know it was still an issue. I don’t recall anywhere else that anyone  [... read more]was masked.

Cosmoplitan was great swoop airline very disappointing!

Hotel was great! We would return to this location. So we had very poor service with swoop communication was poorly handled when they canceled our flight. We sat at the airport for 6 hours and it wasn't until it was time to board that we were told to come back tomorrow morning at 11:00. They would send us an email to give us details. Never received an email.

Wonderful Stay!

We recently stayed at The Cosmopolitan of Las Vegas in a Terrace Studio King- Fountain View room. From the moment we stepped on property, we were treated like family. Adam at the reception desk provided exceptional service. Patiently answering all of our questions. He even sent us chocolates and a hand signed card, welcoming us to the hotel. Good times didn't end here. Every place we visited on property was stellar. The property was clean. Staff and guests were abiding by the covid protocols. We [... read more] visit Las Vegas regularly and this was the best and most consistent customer service we had ever received. We plan to return soon.

The Hotel with the Blinking Eyes.

Ask and demand perfection , Don't Blink First, the price of the rooms is reasonable for a high end accommodations, one of the newest on the strip, impeccable decor and all the usual refinements. The pricey menus will have you closing your eyes for a lot longer than a blink, you may do a double take.....67$ steaks+extra +sides ,20$ glass of wine, I think the Cosmo needs some "rose" colored glasses. If you can OVERLOOK these foibles, then truly the ambiance is "out [... read more] of sight"

Cosmo is amazing

We had an amazing time. Best customer service I've ever had. The food selection is out of this world. The rooms are always beautiful. The location is smack dab in the middle of Vegas. Had an amazing time!

Amazing resort.

My husband and I loved the resort. We especially loved the balcony. We would sit out there while we were taking a break from the strip. We also loved our nice and roomy room. My husband was not to crazy about the bed but I didn't mind them.

Best Vegas hotel!

Had a fantastic time at the Cosmopolitan last week. The room was beautiful and the staff was friendly and responsive to all our requests. The bed was extra comfortable and the bathroom was great. If you have time, eat at Milos; so delicious!

Fabulous Vacation

The Cosmopolitan is absolutely stunning...beautiful resort, lots of restaurants, great staff...very helpful and accommodating....we had our room upgraded to a suite and received a credit for the restaurants...very nice....probably one of the nicest rooms I have ever had and I have had a lot....good job Cosmo...we will be back!!

First class

The Cosmopolitan Las Vegas is possibly the best hotel I have ever stayed at. Chic, modern, great service, excellent restaurants, excellent location, beautiful grounds and pool. I would highly recommend it for anyone looking for a first class Vegas experience.

Great service, very nice hotel

Very nice, clean, fancy hotel but the best part was the outstanding customer service. Any requests were super quick and efficient and all staff were really pleasant and helpful. The only thing I wasn’t happy about was that the pool is overly chlorinated or something cause two of my bathing suits were ruined. Overall a very nice hotel

The Cosmopolitan Las Vegas

AWESOME HOTEL! I have been to many hotels in Las Vegas. This has become one of my favorites. $100 hotel credit to use for the week bought me two breakfasts' and lunch by the pool. Atomosphere was upbeat with a mix of young people as well as my age (58/60). Staff were always very helpful. Pool was wonderful with friendly staff. Stayed on 59th floor with an awesome view of the Bellagio fountain. Could have enjoyed a couple of more days. Las Vegas strip is very busy, but I love the atmosph [... read more]ere an all the city has to offer . Always an amazing trip for me and my husband. Highly recommend it . If you are going to go, check out what performers will be in town and plan your trip around it. I have seen in the past Celine Dion, Brittany Spears, LOVE, "Mind" show.

Stunning Hotel

Absolutely beautiful hotel! Loved the bling factor at Chandalier Bar. Staff were very friendly and accommodating. Numerous restaurants and entertainment for everyone’s needs. Would definitely stay there again.

Bachelorette Haven

The hotel was beautiful. The rooms were large and clean. The pools were great and lively during the day. I would recommend this hotel to anyone celebrating a bachelorette/bachelor party or birthday/anniversary. We all had a blast.

Exciting Hotel!

The Cosmopolitan Hotel has a certain air of mystery and sensuality about it that I found very appealing. It's located in my favourite part of The Strip, near the Bellagio, Paris and Ballys. While I did not get a chance to try out their restaurants, I was able to get to the Secret Pizza Place on the 3rd floor. The pizza was so yummy! I am most likely staying there again next time I go to Vegas, probably in a few months time. Rooms were clean and spacious.

Stunning pools

I was impressed with how well maintained the building was and how comfortable the beds were. The balcony was a sunny haven and I found the gym the best I had seen at a hotel. I would recommend this hotel to friends. I had wished the room had a microwave for night time snacks and morning oatmeal, but really lovely to be sure.

Beyond my expectations

We have travelled to Las Vegas every year for the past four years, and this has BY FAR been the best hotel we’ve stayed at. The hotel upgraded our room to a one bedroom, two bathroom suite on the 55th floor with an absolutely breathtaking view of the Bellagio fountains - incredible! Outside of that, the quirkiness of the hotel decor and restaurants was a super fun experience, and the pool area was stunning! I would 100% stay here again.