Room and service are not worth the price but the hotel decor is amazing and pool is great
The good:
The hotel is located in a great place, the rooftop pool is amazing, the views from the roof are amazing, the room cleaning staff were amazing.
The bad:
We were on our honeymoon and were 'upgraded' to a room with a shared backyard (with 3 other rooms), but had absolutely no view of anything as we were below street level.
The hotel is dated and the walls are thin
The room I was given was right underneath the breakfast room and as a result I was awoken to extremely loud and o[... read more]bnoxious noises of workers moving tables upstairs, setting up for breakfast service. This noise lasted at least 30 minutes, every morning. One morning it was as early as 6:30AM as a tour group was checking out early and wanted breakfast early. After the setup ended, you could hear hotel guests walking around the breakfast room until 11AM.
The rooftop bar is open to the public so random strangers can go up for drinks while you are swimming in the pool.
The hotel forgot to tell us that we had to pay cash for our hotel transfer until we were checking in. A transfer from Naples cost 240 euros and this was required to be paid in cash but we wanted to pay with credit card. This caused a lot of issues as we had limited euros since we were traveling from North America and really threw our budget into flux.
We were on our honeymoon and paid for this hotel expecting the best, but the product and service we received overall was less than mediocre.