Disappointed

Location of the resort was fantastic. Not far from the airport. Enjoyed the beach/pools. Lots of seaweed on the beach but that was expected due to the time we decided to travel. Service was horrible, was constantly ignored by servers at the bar and food stations. Would not recommend this hotel to POC as you will be ignored or served last by the resort workers.

Nice All Inclusive Resort

We enjoyed our stay at the Wyndham Grand Cancun and would absolutely stay there again. The hotel was clean and had all the amenities you need. Staff are friendly and accommodating. The buffet was very good and provided numerous options, but the a la carte restaurants had limited options. The beach is beautiful! My only suggestion would be to add more umbrellas on the beach and around the pool lounge chairs. Many of the umbrellas were broken and/or missing their pins. There were plenty of lo [... read more]unge chairs, but a large portion of them didn't provide any shade.

Excellent resort

We loved everything in this resort, our room had a great view on the ocean and we could watch the sunrise everyday, the restaurants were all great and the food was delicious, the pools and the beach seating were great too, and everything was so close to each other. The one thing that was not so great is that they clean the room every other day, which we agreed to when we checked in but even the day they were supposed to come clean they would do that very late in the afternoon I would suggest th [... read more]at even if they want to do the room every other day to clean the rooms in the morning not wait till the evening to come do it.

Resort is very Good. !

The hotel facilities and staff were above par. Entertain at night, coffee shop etc. were all great. Unfortunately, premium scotch and wines were NOT included in "All inclusive" package. Although, we are not big drinkers, but a couple of NICE glasses of wines make a difference.

Amazing resort

Very nice resort with amazing food. Resort was clean, beach well maintained. Lobby bar was a little warm but other than that, place is great and we would go back. Service was excellant. Rooms were clean. Construction going on to update but it didn't affect our trip.

Excellent trip

Omni hotel is very nice and updated. Rooms were spacious and clean, food was good and very Americanized. There’s plenty of selection for places to eat throughout the day, lots of stairs to get to the beach and back but doable! Only complaints are booking the a la carts (there was a glitch in their system so we couldn’t book the Italian on their app and had to wait to do it in person), their entertainment at night wasn’t very long and there’s not many places for big groups to sit at in th [... read more]eir lobby bar (small tables so you can’t play cards well, and you’re stuck sitting far away from some of the group if you have more than 5 people on your trip). Otherwise would go back again, staff was wonderful and very accommodating/pleasant to deal with. Their drink called “Omni paradise” is delicious give it a try!

Amazing beach and resort

The beach was outstanding and the al la cartel restaurants were very good with many choices. The staff were very attentive and there was plenty of available staff. The grounds were well maintained and clean.

Great Hotel.

Good service, good food, great staff, everyone is helping. Great room service, the beach is beautiful. Nice view. Clean grounds Pool area is fun. Good service, good food, great staff, everyone is helping. Great room service, the beach is beautiful. Nice view. Clean grounds Pool area is fun. the pool on the beach is great.

Very Nice Resort!

The hotel was very nice and the beach had white sand and aqua blue water. I would recommend this hotel to others as a family resort. The food was good but didn't like that you had to make reservations for dinner. I would recommend this hotel to others.