Great unique hotel

We enjoyed this hotel as it has a very unique vibe. The staff did everything to make our stay comfortable and enjoyable. It is off strip but only 15 min walk from miracle mile for us this was no big deal.

Good experience, except for the number of times had to get a key

Overall Virgin was a great hotel to stay in. Lots of selection for food in the area and inside the premises. Only issue was in 4 days I had to get 5 key cards and at one time the person in the desk kept on repeating they are "very sensitive". Poor customer service, especially after I explained that I have kept the key inside the card, in my pocket and tried to keep it in a safe place, yet it kept on failing.

Beautiful hotel but the rooms were dated.

Beautiful hotel but missing a few nice-to-have amenities in the room such as a coffee maker and fridge. Not a great walk to the strip or back at night because you were walking thru a dimly lit, deserted street / construction area.

Amazing Hotel!!

Although they messed up during checkin, this hotel is amazing. Very quiet as it’s away from the strip. Everything is super clean. Definitely cannot wait to come back after their renovations. Thanks!!!!!

Great time

A lot to see , was great time . Enjoy my stay .. seeing a lot of guitar and pictures of musicians at the hard rock. The rooms were good. Enjoy the high roller as it gave you a good view of Las Vegas and night lights in the area..

Great Stay

We had a great stay at the Hard Rock! The rooms could have used a little updating, but due to the upcoming renovations, they probably aren’t going to waste time or money to do so. Overall the rooms were clean. The hotel is located close to the strip and only a short drive away from Fremont and shopping. We would stay again.

Nice clean, comfortable hotel

The hotel was a bit dated but will be going through a major renovation in 2020. A 15 minute walk from the strip but close to all amenities. Would definitely go back to see the newly renovated hotel once complete.

Gonna miss the Hard Rock

Shortly after booking our vacation we found out the Hard Rock was bought out by Virgin and shutting down, I am so glad we got to experience it before then. It is an awesome resort fun relaxed feel and great amenities.

Great to see before it changes owners/look

We were happy to get to stay in this hotel one last time before it changes names. The rooms are beautiful and we are very happy with the service. We were a bit disappointed that not all the pools were open and the rehab club was shut down… However we do know they are in transition, so this definitely wasn’t a deal breaker.. the other pools were nice but glad we had some weekdays in as once the weekend hits the day beds start getting reserved for rent. Even though we were slightly off the st [... read more]rip, we still found convenience in the area around. We were accidentally charged for some things, however they reacted quickly and professionally. Would definitely stay again in the future if given the opportunity.

About the hotel

Public area, nice entertainment, good customer service, nice restaurant inside the hotel. But hot water was not that great and the beds were uncomfortable. Some of the staff at the front desk needs to improve their service.

Huge

I've never seen so far such a large hotel like this one. Everything was okay: large room, clean, large windows with a nice view outside, good service, nice people around, BUT, unfortunately the wi-fi was poor or even did not work at all. Not even after I reported the issue several times, at the reception desk. Overall, a nice environment, good music everywhere.

The Hard Rock

This is the second time I have been there. Had a king size room with a king size bed. Was cleaned daily and fresh towels, soaps and shampoo replaced when needed. It is not a large hotel as compared to Ceasar's or Wynn's or the other gigantic hotels. But I feel a lot friendlier because of it. The staff was happy to help you out. If you do not want to eat at the hotel even though the food was excellent and priced right, there are many places to eat around the hotel. I would mention that if you wa [... read more]nt a terrific tourist trip take the helicopter trip to see the Grand Canyon. It is costly but well worth it. ( you can get a one hundred discount from the flyers you see in the taxis)

Great stay highly recommend!

My friend & I stayed at the Hard Rock for 3 nights and we had a overall great experience. From the speedy check in to the delightful and efficient staff we were highly satisfied with the treatment we received. The casino floor was well maintained and the drink service was on point, it seemed that every time I was almost finished my drink the waitress would pop up and ask me if I would like another. The Pink Taco restaurant was also a hit, we loved the tacos and the margaritas were delicious. Our [... read more] only minor complaints we’re that the shower needed to run for a good 15 minutes before it was hot,which was a bit of a shock when you unexpectedly get blasted with cold water lol. The 2nd complaint would be how far the Hard Rock is from the actual strip (about a 20/30 minute walk depending on your speed) but for the price we paid we were more than happy to walk the short distance. If I visit Las Vegas again I would highly consider staying at the Hard Rock once more.

It was ok.

The Rooms and service was great. The pool was a very big disappointment. We went as a stagette, danced and drank in the pool and were asked to leave because women are not allowed to “dance up on” other men or women or “touch Themselves while dancing.” After we left the pool ( we were buying drink after drink and spending lots of money) we went to flamingo pool, acted the same and had an absolute blast. This ruined our stay at hard rock, as it was off the strip and we didn’t want to eve [... read more]n drink or eat in our hotel after that.

Great, but not on the strip

It was our first time visiting Las Vegas, and we loved the Hard Rock Hotel. It is not on the strip, so we had to take Uber to get there, but everything went well. The hotel is big and looks very good. Unlike most hotels on the strip, it was less crowded, which we enjoyed for a little time off (there were still a lot of activities in the hotel, but definitely didn't feel as overwhelming as the strip). We stayed in a suite in HRH Tower, definitely recommended.

Not too bad

This hotel is a 10$ Lyft ride from the strip which is not horrible and the rooms are very basic bed was comfortable. Unfortunately the hotel charges you for ‘amenity use’ when you check out and you have no choice but to pay I was there for 5 days and it cost me almost 100$ American extra when checkin out. The pool was sweet it had a sand beach all around it and the restaurants were very good.

Awesome resort!

The hotel was very cool, room was clean and very comfortable. Loved all the outdoor pools was nice to lay out in sun with a beach bar close by. Also best Mexican I’ve ever eaten at pink taco! Great stay at the hard rock hotel!

Hard Rock Las Vegas

Rooms were nice.Did find cheerios on floor when we arrived.Non smoking room but we could smell it since people were smoking in halls and nearby rooms.Music memorabilia was fun. Would have been nice to have an entrance and exit that did not go through smokey casino.Only one pool open and it was in the 80's all week so there was no chairs available most of time

Rock 'n Roll Vibe off strip

Hard Rock Casino Hotel is filled with great memorabilia and tributes to the great rockers of the 70's and 80's. The tribute show that played at the Vault was like revisiting the era of Van Halen, Kiss, etc. This hotel was about 2 miles from the main strip. We walked it the first day and then took the free shuttle or taxi on the following days. We were satisfied with the room, two queen beds and a big screen TV, average bathroom, view of the air conditioner system and back of the casino. Didn [... read more]'t spend time in the hotel as it was so smoke filled that we could not breathe or eat in that environment. We ate across the street at a strip mall where the prices were lower and food quality much better. Disappointed that the large pool/beach area was closed and only the small pool was open. It was over 80 degrees and we would have spent more time at the pool if it was open.

Very nice

Above average hotel that had even better services. Restaurant selection was wide and contained very good quality food. Staff was very friendly and helpful Would definitely return and stay at this hotel again.