Great memories from this little hidden spot

We have found this place by chance, as initially it was not near our top choices due to the resort's aging infrastructure. But since the the dates worked for us with our short notice trip, we took the chance. After staying there for a few days, I can confidently say that this was the most relaxing sun destination trip I have taken so far. The entire VIK resort complex is dated and not fancy, which is visible once you start exploring, but it was clean and comfortable. The staff at Cayena are very [... read more] friendly, helpful and courteous. The guests that were there at the time also seemed to have developed a sense of care and relationship with Cayena, as quite a few of them continue to return on regular basis. The private beach section always offered plenty of loungers and hammocks. The pool was not overly busy during our stay. Many times, were were the only ones there. The Cayena exclusive a la carte restaurant offered great options for breakfast and lunch. We have tried almost all of the menu options and enjoyed every dish that was made for us. I really enjoyed having our made to order breakfast while sitting a few meters away from the ocean. The Cayena exclusive bar also provided us with all the necessities for our stay. All combined, the Cayena section delivered everything that we needed at the pace we wanted. We have not experienced any moment of urgency or rush, as almost everything was within reach and exclusive to us when needed. For the duration of our stay, we hardly ever needed to cross over to the main resort, with the exception of the evening buffet and entertainment. Now, the beach was covered in seaweed because of the season, so we did not get to go into the ocean. Erosion is also visible along the beach, which is a more widespread occurrence along many other resorts. However, with the way Cayena is set up, you can still enjoy the ocean views from the pool, the bar, the restaurant, the patio, and the rooms. I would definitely go back and definitely recommend for anyone that just wants to relax.

All our hopes and expectations were met and exceeded in Cayena Beach VIK hotel

Because we have mobility issues my sister and I needed a small hotel with everything in walking distance. All our needs were met and the service was exceptional, thanks to Barbara Z. and all the staff. We enjoyed the well kept grounds, El Cano restaurant was cozy and intimate. We loved the ocean breeze and the view of the ocean at breakfast and lunch. The food was good but we did miss genuine dairy products like butter and milk and cream for coffee, they used margarine and condensed milk. Our  [... read more]room was very spacious, attended to everyday, clean and well supplied with towels, toiletries, water, soft drinks and beer. We spent our day relaxing in the shaded pool side and swimming in the pool which was never really crowded. Our holiday was for rest and relaxation so that we did not seek any excitement or entertainment. Occasionally we heard blasts of music from the neighbouring resort but our room was well insulated and quiet and the noise was over by 11:00 pm. We had hoped to be able to swim in the ocean but unfortunately the waves were too strong, either a red or yellow flag situation on the beach. We did enjoy walking along the beach in both directions. The beach in front of Cayena was badly damaged and repairs were under way. Anyone who loves to battle the waves would have a great time but it is not safe for small children. We were a little disappointed in what was available at the snack bar. We would have liked to snack on healthy food such as fresh fruit. However, fresh fruit and other snack food was available at the buffet to be taken out for later. The weather was lovely, neither excessively hot nor humid. It rained very lightly on a couple of days but not for very long.

Amazing Resort!

Our resort was amazing the VIP is the only way to go. Highly recommend. The only downside is the nightly entertainment was not good, however we did not book trip for the night life but rather to enjoy the beach!

Slice of heaven

The Cayena Beach section of this bigger VIK hotel is just great, friendly staff, great food, and the most amazing setup. It's like a Boutique hotel and everything is within a 1 minute walk from your room (Bar restaurant, pool, beach. We loved the peace and quiet. There is some beach erosion, but 1 minute walk gets you around that, and they seem to be trying to fix it as best they can... at worst it is a minor inconvenience. If we go back to Punta Cana, we will be repeat guests.

A hidden gem

My wife and I recently returned to the VIK Cayena Beach Hotel for the second time, after staying at the sister property next door three years ago, and believe that this may well be the only Caribbean destination we ever go to in the future. We have both traveled extensively, and rate the Cayena as our absolute favorite for several reasons. If you are looking for a big, sprawling property with lots of action, this IS NOT the place for you. If you are like my wife and I, and prefer small, quiet [... read more] and intimate then the Cayena is much more your speed. Our recent stay at the Cayena was partially to celebrate our tenth anniversary, which the hotel acknowledged by a complimentary bottle of champagne and placing us in what we consider to be the best room in the house. To us, this typified why we like the Cayena so much. All the rooms have stunning views of Bavaro Beach, and the hotel is located on a small, private stretch that provides a breathtaking vista that is incomparable. The amenities on the property are all very close to each other, including the breakfast and lunch restaurant, which only serves the 47 rooms of the Cayena. The food and staff are wonderful. It's not five star, but is certainly 4+, and the personal touches by all of the staff, management included, give the hotel a personal feel that make the vacation as special as it was. The VIK Arena Blanca, which is next door, and is accessible for Cayena guests (but not vice versa) allowed us the choice of a la carte and buffet restaurants for dinner, as well as other amenities, including a gym, spa, and shopping. Having stayed at both properties, we can honestly say that they are both wonderful, but we have a strong preference for the size and intimacy of the Cayena. We will be returning in six months, and can't make the calendar move fast enough.

Great Resort!

I found the bed very comfortable, and the room very well equipped and well kept. The food was very good, especially the healthy food at breakfast which included smoothies. There were many couches and chairs around the pool and beach area. The Transat representative was very helpful in booking a very informative trip to Los Haitisis National Park. Everyone we met were very friendly.

Superb resort

This resort offered everything: very comfortable room with an ocean view from the balcony; excellent food at the restaurant for Cayena Beach guests only; separate beach area for Cayena Beach guests; lots of comfortable seats around the private pool, and bar. The resort was also very close to the beautiful sandy beach, with lots of trees at the edge of the property line. The staff was very friendly and accommodating.

Great experience!

This was my first time in Punta Cana and I had a beautiful 1st impression... I was looking for a beautiful beach and I could not have asked for better, it was absolutely gorgeous!! the food was delicious, the people were polite and helpful, the room was spacious and the view from the balcony wonderful, the entertainment team worked really hard to make everyone feel home and their shows were great. Thank you Cayena Beach!

Not worth upgrading

This hotel was disappointing, especially as we had upgraded at a considerable cost. Rooms are extremely dated, beds are hard no box spring, just a mattress on wooden slat frame. Restaurant right at the Cayena .beach is great, but only open for lunch and breakfast, and two nights a week for supper. Restaurants in the adjoining Arena Blanca are fair. Buffet looked as if it had been in the warmers for hours before opening, plus it was a serve yourself for wine, beer, coffee, water and soft drinks.  [... read more]The surrounding stations that cook to order were better. The a la cartes were fair only due to the tired furniture and chairs, plastic lawn chairs in the Italian. Only the Mexican a la carte had the option of being able to have a cocktail with supper, as it is the only one with a bar attached. Beach and lawn chairs were great. We would go back to the Domincan but not to this resort.