Windjammer Landing: Absolutely Amazing Family Vacation

Windjammer is an absolutely amazing resort. It is the perfect place for anyone looking for a family vacation with kids of any age. The stag were all amazing to our children, the grounds, views, rooms, and food were all top notch. The ocean was spectacular with fantastic snorkeling. The kids motorsport activities were the highlight for our children. We'll be back the next chance we get.

Zoetry Marigot Bay Saint Lucia: Excellent

I absolutely loved the service and the hospitality of the staff. ? recommend it to whoever that is looking to relax in a friendly manner environment with great food and service. Food was great at every restaurant in the resort, we were very happy amd will definitely return

Sandals Halcyon Beach: Private Caribbean Charm

I love this resort even more than I did 20+ years ago. The staff are truly amazing and work so hard to make your trip perfect. The beach is clean and calm, the pools are phenomenal. The views don’t get any better. The long winding drive to the resort is worth it. Highly recommend!

Bay Gardens Beach Resort: BAY GARDENS HOTEL - HIDDEN SURPRISE!

I must say that I was AMAZED by this hotel, being a 3 star wasn't sure what to expect however it was WONDERFUL. Better than some 4 1/2 star hotels I've stayed at! The rooms are great and very clean. The people are so pleasant and accommodating. the 3 pools were perfect and quiet! The shuttle took us to the other resorts and even dropped us off at the local spots if needed Would most definitely stay here again!

Zoetry Marigot Bay Saint Lucia: HONEYMOON PERFECT RESORT

I absolutely loved this resort for my honeymoon straight after my wedding. It was everything I needed as a getaway to just destress and relax from all the wedding chaos. What my favourite part of my trip is how friendly and kind and helpful all the stuff were in assisting me with any of my needs or just welcoming me every time I see them. They are always so friendly and open to conversations and getting to know you, their positive energy just grows on you. Not only that the resort is breathtakin [... read more]gly beautiful. Especially because we are by the port, you can see boats going in and out, and restaurants are just by the water. Watching the sunset of view for dinner is one of my favourite moments as it is super romantic and just stunningly gorgeous place to eat. The food has a great selection and we practically have tried everything on the menu and loved it. I highly recommend upgrading to master suite and getting your own butler. Our balcony showcases the pool, mountains, water, and boats. I've never seen a view like this before. The extra service made are experience much more memorable than other experiences on other past trips. I also absolutely love the fire show the host on Thursday, it was engaging, and they allowed guest to take part.I would love to come visit again in the next few years! Huge thank you to the wonderful staff again

Royalton Saint Lucia Resort and Spa: Worst Royalton Ever

Completely under staffed and it showed. Constantly running out of stuff, IE, Butter, ketchup, napkins, cups for drinks, cheese and bacon for omelets and more. Stayed for a week and not once did we see someone check chlorine levels, add chlorine or even clean any of the pools. We had a swim out which had flower stems at the bottom of the pool, busted balloons floating around, amongst other stuff in the pools from day 1 and still there when we left. Buffet was consistent, basically the same  [... read more]food everyday and didnt have much flavor. Staff, extremely friendly. Treated us amazing! Needless to say, we would never go back to Royalton St. Lucia!

Royalton Hideaway Saint Lucia: Disappointed in my honeymoon stay

My wife and I chose this resort for our honeymoon, expecting it to be one of the most memorable experiences of our lives. Unfortunately, it turned out to be one of the most disappointing hotel experiences we’ve had. Having stayed at other Royalton resorts in the past, I expected a similar level of service and hospitality. Sadly, that was not our experience here. From the room assignment to the overall service, we often felt overlooked and undervalued. As honeymooners, we hoped for a special e [... read more]xperience, but instead we left feeling disappointed. One of the biggest letdowns was the room itself. It was not what we expected based on what was advertised and what we had hoped for when booking such an important trip. The beach and water conditions were also very different from what we anticipated. What troubled me most was observing service differences throughout our stay. While I cannot speak to anyone’s intentions, there were moments where it appeared that some guests received noticeably faster and more attentive service than others. It created an uncomfortable impression that left us feeling unwelcome. I rarely leave negative reviews, but I believe honest feedback is important. This was our honeymoon, a trip we invested significant time, money, and emotion into, and unfortunately the experience did not live up to the standards we expected from the Royalton brand. I hope management takes guest feedback seriously and works to ensure all guests receive the same level of service, respect, and hospitality regardless of who they are. No couple should leave their honeymoon feeling disappointed and unheard.

Secrets St. Lucia Resort and Spa: It was ok........

The resort was clean and the rooms were nice, though the layout of the resort felt dated. We wished that there was a buffet for dinner that we could quickly grab hot food. Service at the restaurants was very slow. We often didn't leave until after 8pm, even though we started our meal at 6pm. The food quality wasn't consistent. We ate at Ocean twice. Once the food was good, the 2nd time it was not. The spa service was good but the young lady who checked us in was rude and not very knowledgeable [... read more], and because of that we were left with a credit on our account because she didn't understand how to book the services we were requesting. We missed out on our manicures because of this. The water therapy and back massage was good. #1 annoyance. Activities at Secrets catered to VERY small groups. The craft painting only has 8 people allowed to register. THAT's CRAZY. with a resort with over 500 people you only allow 8 people to an activity. Most people at the resort were nice! The beach was nice. but I wouldn't return to this resort

Royalton Hideaway Saint Lucia: Diamond Club and Oceanview cost premium isn't worth it

This review is about our recent large group stay at the Royalton St. Lucia Hideaway (Diamond Club) In April. Overall, our experience at the resort was generally positive; however, there were some service gaps regarding the Diamond Club/Hideaway experience. First, there were multiple occasions when activities scheduled at the hideaway pool or bar did not occur as indicated. Secondly, after our arrival, we discovered that the Hideaway beachfront Dorado restaurant and washroom were closed for re [... read more]novations. This required us to travel from the beach to the pool area for access to facilities or use a non-oceanfront restaurant. We were not informed of these closures in advance, considering we were paying for a luxury premium experience I would have expected a heads up. The most frustrating issue involved room categorization and pricing. Our group consisted of seven couples, all booked under the Diamond Club Hideaway category. Among us, four couples (including myself) paid an additional $800 for “oceanview” rooms, while three couples booked “non-oceanview” rooms. All seven couples were assigned rooms in the same building (Building 1). The only difference between the room type was the floor level: the non-oceanview rooms were on the first floor (above the swim-up area), while the oceanview rooms were assigned to floors 2–4. While I understand that this classification may apply to other buildings on the resort, it does not accurately reflect the situation in Building 1, as there was no difference in view among the floors. In fact, one guest on the first floor had a better ocean view than another guest who paid the premium. I cannot understand or justify why we paid $800 more than the other guests so I hope you take this into consideration when booking. That being said, the resort is nestled in a beautiful cove. The ocean is lovely. The food was ok, not spectacular by any means. Mostly, I would like to express my appreciation for the quality of the butler service; all of the Diamond Club staff were friendly and attentive. But in my opinion, I don't think it was paying a premium the diamond club oceanview at this resort.

Secrets St. Lucia Resort and Spa: Hot, Hilly, and Haute Cuisine

To book a vacation stay with Secrets St. Lucia, make sure you understand the terrain of St. Lucia and you're comfortable with the longer route from the airport to the resort. All we knew about St. Lucia was that it was perfect weather and the place was exquisite. We had an excellent driver, Akim, who navigated the winding roads expertly. It took me awhile to warm up to Secrets because of the first impressions I've had at other resorts where someone who greet you with a cold beverage and the l [... read more]obby would be cool and inviting. Secrets was lacking this and it deflated me a bit, especially after a long bus ride, and a long plane ride. We were given a quick explanation of the activities and such, but what I really would've liked was an orientation on how to use the switches in my room or the shower setup. Thank goodness our room wasn't far from the action because it was hillier than expected and waiting for a golf cart to do pick up and drop off would've meant for a long wait. But, I embraced the extra exercise since I was fresh off of a hip surgery. The Entertainment Team were great for my rehab! I would give the cleaning staff some advice about cleaning out the broom or mop after each use because we had way too many hairs from other rooms or left over from the previous tenants. That made me question the cleanliness of the whole room even though it looked wonderfully presented. Our swim out pool was a great refresh after a long day. I didn't quite realize that it wasn't connected to anywhere though. In other resorts, it's part of a lazy river that takes you to a bigger pool. Again, do your research on this part. The tree leaves were also in abundance in the pool everyday. I would've enjoyed a lounger instead of 2 small chairs and a table. The curtains always got in the way too every time you went in and out of the door. Just little things but they add up over a week. We met some lovely fellow Canadians and Brits and Scots-always a good time. We went on the Joy Cruise excursion for the volcano, waterfall, and lunch and it was delightful. Terry.5 could be a bit crude and opinionated. The second day we did the sunset cruise with them and I strongly suggest you eat beforehand because it was not an actual meal for the sunset cruise. The views were wonderful though. There are 2 big pools on the resort and unless you got early and got a spot with an umbrella, you were out of luck. If the resort is reading this, I wish you would add more umbrellas so people weren't fighting over them. All of the food places were 5 star except for when the Market Cafe turns into the Seafood Grill at night. It was a big let-down. And I don't know why the chef at Le Petit is always grouchy that you come in for food. She needs to hang out with Agnes more from the Market Cafe, she was the sweetest lady making omelettes every morning! Ronnie is a wonderful singer so don't miss getting to hear him sing. And if you want great drinks service, ask for Crystal!

Harmony Marina Suites: Amazing hotel and service..Will definitely come back

The hotel was perfect size and quiet. I truly needed that. the guest and staff were friendly. There was a few smokers outside at the pool, and i advised the hotel and they kindly let the guests know it was not permitted. the pool was warm, so you didn't freak out when you got in. the hot tub could be hotter though. it was not hot. the staff took really good care of us. we had an issue with our first room with the lock, and we asked them to fix it and they did one better, they gave us a roo [... read more]m with a kitchenette. We will definitely ask for that next time. Much cheaper to eat in than out for breakfast. the view of the marina, OMG...amazing. The grocery store is 10 min walk, there are tons of restaurants within 5 minutes, the beach is 5 min walk. the area is beautiful and quiet to walk as well. I give it a 5 star for sure.

The Soco House: So so hotel

Good people at hotel. Unfortunately my previous review was to long and when blan just now. Please tell the hotel manager, that we still waiting for two water bottles while we were waiting to be pick up for our return flight. 4 hours drive from airport to Soco house.

Royalton Hideaway Saint Lucia: I wouldn't go back

Very poor service ,we were there for 4 nights and had a very large dirty spot on the couch ,nothjng was done about it ,it was my daughterbed. , reported Thursday, asked for pillows (we were 3 only had 4 pillows) only git 2 more on Saturday, beach never get cleaned from seaweed until midday, no one arranges the seats or take care of the beach,this was Royalton St.lucia

Royalton Saint Lucia Resort and Spa: Great Resort

The hotel was amazing! It was always clean. It wasn't a huge place, but it felt comfortable. The only thing was that it was very far from the airport, and the drive was long on very tight, windy roads.

Secrets St. Lucia Resort and Spa: Lovely Resort

Please don't pay attention to the naysayers who didn't like this resort! We were glad we put our faith in the positive reviews we read! This is not a brand new resort, but it has been quite extensively updated by Hyatt since they took it over. The grounds were lovely and lush with lots of floral hedges, trees and bushes. The beach although not very wide, is well kept and not rocky! You can wander out into the water easily, and it is a fair distance before it gets deep. Almost NO sargassum,  [... read more]and mostly very gentle waves. There are tons of loungers at the beach, however there are not enough palapas or umbrellas to provide shade for all guests, thus the need to get up early, around 5:30am, to get your choice of location! We were in room 355, a deluxe partial ocean view king room. It was not a preferred club room which we usually do select, however once we arrived we were happy we didn't pay the extra for one as there really was not a lot of extra value with it. Our room was a bit smaller than we had expected, and the hanging closet space was very limited, but the room overall was nice and was cleaned daily with towels and water refreshed daily. The restaurants were good overall, with our favorites being Morgan's Pier where the lamb shank and the beef bourguignon were our favorites, followed by the Seaside Grill for their shrimp and steak (steaks are much thinner than Canadian cuts though!) The biggest plus at the resort was definitely the staff - can't give them enough praise for their pleasantness and helpfulness, always smiling with a hello and have a great day!

Secrets St. Lucia Resort and Spa: Secrets OK, not great

After being on a plane for over 5 hours and then a 90 minute drive to get to Secrets, we were delighted to arrive. We were greeted with a cool towel, lovely, but no offer of a drink, even water. We were then told we were Preferred Club and were instructed to follow someone…We had to go up a hill, climb a number of steps all while exhausted and carrying our carry on’s. We were brought into the lounge, told to find a seat, still not offered a drink, and were given paperwork to sign while being to [... read more]ld at least 3 or 4 times that if we broke anything in the room we would have to pay for it…A Concierge told us we had coupons but since we were tired, we could discuss the next day. We never heard from her again? Our Butler then walked us to our room, down a hill and up a lot of stairs still dragging our carry on’s. He explained the room features very well. We had asked to be close to our friends, (at the time booking 6 months earlier) but that didn’t happen, we were two buildings down from each other.  We were told they would look into getting us closer together but it never happened. The view from our room was beautiful, but it was quite small. It was the best water temperature we’ve ever had with a swim out. Our friends were upgraded to a suite, again when asked why given we booked at the same time and paid the same $, the response was “sorry”. Getting to and from the beach can be difficult if you have mobility issues. It was very difficult to get a ride down from our room. We went to the Preferred Club one morning to request a cart and were told none were available because they were picking up luggage. Again we received the standard response of “sorry”. We tried to call the concierge as per our Butler’s instructions and couldn’t get through. Honestly, very few of the concierge were of any assistance at either the preferred club or in the lobby. The Preferred Club beach portion is very small without enough shade so we ended up on the regular beach each day. Special events during our stay blocked off the entire preferred club section and a large portion of the regular beach. Overall, the beach was well maintained and we enjoyed our days there. Our friends had to be down before 5 to secure a spot for us, if we wanted shade. The Preferred Club itself was small. The bartenders were fabulous. The food selection in the preferred club was extremely limited and not really appealing. I don’t think I would book the preferred club again if I were to go to another Secrets. It really didn’t seem to be worth the extra money overall unlike other resorts where there is a marked difference in service. The people who work in the restaurants, bars, beach staff, coffee shop, cleaners etc. were absolutely fabulous. I can’t say enough about how lovely they were. The food was good overall at all the restaurants and better quality than many of the other islands we have been to in the Caribbean. I would return to St. Lucia, and stay at a different resort.

Royalton Saint Lucia Resort and Spa: Very nice hotel

The hotel complex is a nice size; no more than a 5 minute walk anywhere. The restaurants were very good. Surprisingly (to me), Hunter's Steakhouse was at the bottom of our list. Service was very good, but the dinners were disappointing. My New York steak was not a very good cut, and my wife's salmon was quite overdone. Grazie, Calypso and Armadillo were quite good; Zen Teppenyaki was fun. The buffet was quite fine; great for breakfast, very good for lunch, and ok for dinner. Minibar replenishme [... read more]nt was erratic. I had to call everyday for water and beer; a couple of days they didn't replenish at all. I later found out that we could get bottled water at scoops. Evening entertainment was a bit loud at times and generally not to our liking although country night was good, and the Thursday night Michael Jackson tribute was good. We had a swim out room in building 4, and that was really good. I would do that again. Housekeeping was excellent. The lady who did our room was very pleasant and efficient. For some reason there were no facecloths provided, even though we asked every day. We finally got a couple on our last day. Overall we had a very good and enjoyable week.

Stolen Time Saint Lucia: Stolen Time St. Lucia was an outstanding Resort

Stolen Time checked off all of our boxes for our vacation. Service was excellent from all members of the staff. The staff were friendly and remembered your name, The rooms were comfortable, not that you spent a lot of time in the room. The beach was beautiful and the loungers were plentiful. The beach service was outstanding, meeting any need you had with a beautiful smile. The pool was lovey, enjoyed the swim up bar. We enjoyed eating at the Terrace and loved the Malabar restaurant. We a [... read more]lso ate at the Thyme restaurant several times and throughly enjoyed the excellent food. The theme dinners that were offered were fun and delicious. Lots of activities were available. Many amenities were available, including the gym, a small library above the gym, and the boutique which had a lovely assortment of souvenirs and clothing. The Terrace bar was a lovely place to relax before dinner. The Champagne Bar was a unique experience and a great way to meet people. An absolutely fantastic stay at Stolen Time in St Lucia.

Sandals Grande St Lucian: Beautiful Resort!

Grande Sandals was absolutely a beautiful resort to spend a relaxing week. There were 12 restaurants onsite, numerous bar and too many pools to count! Staff go above and beyond. Very clean and well Kept resort. Definitely recommend the Grande Lucian.

Harmony Marina Suites: Good location

Older hotel but well kept, clean and quiet. Our room was spacious with a sitting area separate from the bedroom. Plumbing wasn't great (slow to drain and/or flush) but that was not uncommon on the island and likely due to older infrastructure. The hotel is centrally located, so a 5 minute walk to Reduit Beach and an 8 minute walk to town. Lots of reasonably restaurant options in both directions including the Cock Pit restaurant in the lobby, which was very good, and Spinnakers on the beach. Our  [... read more]room had a small fridge, microwave, french press, dinnerware and cutlery for 2, can opener, sharp knife which was enough for us to prepare lunch and breakfast in our room. There was a nice view from our balcony while we had coffee in the morning. Pool was very quiet; could usually get a lounge chair. Overall, a good stay.