Good resort.

Dining was satisfactory, the room was wet and smelly, the service was good, and the beaches had too much seaweed. The nature was amazing: turtles, birds, and perfect snorkeling; a lot to do in the area. Pyramids, caves, forests, old towns. This all.

Good experience!

We had a good time at the resort. The value matched the experience well. Nice rooms, beach, and restaurant. We were especially impressed with the food options and entertainment. We wish there had been more pools and unfortunately there was a lot of seagrass on the beach in May (which has nothing to do with the resort). Overall, would recommend! Chill vibes!

Nice location small resort

been 4 times now don't think I will return older clientele; staff was great rooms fine right on the beach, which is the kicker, food not as good, fresh sushi for lunch every day , lots of seaweed on the beach which didn't bother me, excellent snorkeling, unpleasant sewage smells all week and there was a strong breeze can't image the stench if no wind?

Perfecto

Let me start by saying this was my 5 th trip to Akumal bay resort It gets better each time The best resort layout as it is right on the beach The staff some new some have been the for years are the absolute best anywhere Thanks Marco the bartender on the beach building 4 Very pleasant young man who is going places Also front desk staff were super helpful with our requests There will definitely be a 6 th visit No need to look or go anywhere else Thanks The two jimmys

Wonderful Resort!

We absolutely love Akumal Bay Beach & Spa Resort. The service is outstanding-every staff member is so kind and welcoming. (Thank you to Aurora for our wonderful breakfasts each morning!) Oceanfront rooms, a beautiful beach just steps away, and incredible snorkeling right off the shore made this stay unforgettable. The resort has a smaller, intimate feel-you quickly feel connected, like you’re part of it… truly a “welcome home” experience. Great food (especially at Kooben), and the yoga and [... read more] meditation experiences were highlights for us. We’ve been coming back every year for the past four years-and can’t wait to return again!

Relaxing, Rejuvenating, Restorative

Yoga 2-3 times a day in a beautiful space overlooking the ocean, snorkeling and swimming with turtles and other beautiful ocean life, paddle boarding in the ocean breeze. Excursion left us with a deeper understanding and connection to historic and spiritual sacred spaces within the Mayan civilization and their ancient traditions and ways of life. Wonderful fresh fruits each morning and in the evening music and dance. This resort is located in a very special place and the people who run and m [... read more]anage it are equally as special. They go way beyond to help and to ensure comfort and hospitality are 5 star.

Always a amazing stay

Fourth time visit to Akumal Bay Beach & Spa resort. Love the beach - is calm and protected. Snorkeling is always good in front of the resort. We like the small size and the proximity to the beach. Food was very good - appreciate you don’t have to book reservations. We will be back again.

Nice place to visit….

This was our second visit. We do not usually visit a resort twice, but our first visit last year was so wonderful, we couldn’t wait to return! Positives: Small resort Great staff Clean Beachfront inc. snorkelling Nice room and furniture improvements Coffee at the bar at sunrise is excellent Cons: Food had gone downhill (buffet lacks variety, and not well maintained, except for excellent Aurora at the omelette station, and the pasta station at dinner) Dress expectations in restaur [... read more]ants are rarely monitored Very few actual benefits to purchasing the premium package

Amazing staff

I found this hotel to be beautifully maintained and loved all the tropical plants. Every time I turned around there were smiling friendly people ready to help make your stay enviable. The food was really good and I enjoyed the 2 restaurants we went to. Everyone from the servers to the maids to the bartenders were very nice. It was my first vacation in 10 years and I enjoyed it thoroughly.

Lovely resort

This hotel is great, such friendly and efficient staff who willingly fulfilled all our needs. Grounds were well kept, tho relatively small, were tidied regularly. Food in buffet a bit disappointing but specially restaurants served very tasty meals and were a excellent experience . Very nice big rooms but I was a bit frustrated with the patchy in Building 2.Thankyou for a most enjoyable stay

Beautiful place

Everything so lovely here. But if you just wana be relax and enjoy the lovely beach is for you. No night madness here ?‍♀️?no club no party. Other than that fantastic place. Will go back again. Just domt like the 1hr and half driving from airport

Beautiful place

Everything so lovely here. But if you just wana be relax and enjoy the lovely beach is for you. No night madness here ?‍♀️?no club no party. Other than that fantastic place. Will go back again. Just domt like the 1hr and half driving from airport

Amazing resort

We loved this hidden gem of a resort. Staff were excellent and made our staff enjoyable. The food and entertainment were wonderful. The beach was clean and easy to swim in, the pool was also clean and cool to swim in. We loved the pool exercise and many drink bars throughout the resort. The only thing I would improve is the beach/ pool chair availability. We had to get chairs at 6:00 am or may not get them. I would also suggest to sell sunscreen in the gift shop. These are minor things compared  [... read more]to how well everything else was run and the thought out into the resets offerings. I would recommend the resort and certainly return . Thank you Akumal Bay Resort!

Think again

Hour and 1/2 from airport took most of first day and had to leave at 6:30am a week later losing last day. Food was absolutely the worst we’ve ever had anywhere in Mexico. Buffet was the same from lunch to dinner daily and alacartes were small restaurants with terrible food. Italian restaurant was an absolute joke with zero taste. The drinks weren’t much better, inconsistent, weak and watered down. Sushi bar was probably best food in the resort, but who wants that all week? Nobody scooped or cl [... read more]eaned the pool all day every day. The room was newly renovated and clean, but maid service was skipped on our last day and the fridge snacks and water was totally dependent on tips. No tip, no extra water, tip and load up water and snacks. Room was flooded one night in a rain storm and took until 4pm the next day after numerous calls to clean up the water which was an incl deep at 4am. Television didn’t work for 3 days until they finally fixed it. If the rooms aren’t finished, don’t sell them for the week until they are ready! Special coffee was good, but for the price, we were very surprised with all the 5 star reviews and return travellers. The views and beach were nice, but not nearly enough at this resort to bring us back ever, even if the price was slashed! Very disappointing, how anyone would keep returning here is beyond comprehension. By by Mexico!

Love this intimate small resort!

I have been to this resort 6 times, including during renovations, and it never disappoints. I love that it is not part of a large corporation of resorts and that it is family owned. I love the music and the live bands. The staff go above and beyond to make people happy. The food is excellent. I wish I could rent a more comfortable lounge for the beach as I have back issues. My only minor complaint is I don't believe the staff at reception pay any attention to prior to arrival email room requests [... read more] on arrival.

Amazing Resort and Outstanding Staff

Overall exceeded expectations. Staff always available and willing to go the extra mile for you . Great snorkelling right from beach . Plenty of repeat customers. Excellent variety of food choices.

Relax and Unwind

This is and will remain one of my most favorite places to stay. Akumal is beautiful and this resort is the perfect spot if your not looking for the hustle and bustle of the larger chains. No disco, none of those shows just pure beauty, friendly amazing staff, great food and the most beautiful grounds. This is a mature resort. We encountered a lot of sargassum on our trip but you can't control what the tide brings in. We enjoyed it anyway but if a clear , seaweed free beach is a priority check [... read more] out the reviews or cameras closer to your time of travel. Also it is a little ways from the airport so.that may be important to some.as well

Relax and Unwind

This is and will remain one of my most favorite places to stay. Akumal is beautiful and this resort is the perfect spot if your not looking for the hustle and bustle of the larger chains. No disco, none of those shows just pure beauty, friendly amazing staff, great food and the most beautiful grounds. Thisnisna mature resort. We encountered a lot of sargassum on our trip but you can't control what the tide brings in. We enjoyed it anyway but if a clear , seaweed free beach is a priority check [... read more] out the reviews or cameras closer to your time of travel. Also it is a little ways from the airport so.that may be important to some.as well

The perfect Resort that healed me❤️

This resort was the absolute perfect haven for the rest, reset and healing that we were looking for. The staff (Omero, Luis, Juan Carlos, Amparo, Alex the Turtle King, Marrisa, Isreal, Gabriel, Adrianna) went above and beyond taking care of our every need, at any given moment of the day. The feeling of being welcomed home from the moment Juan the front desk greeter handed me a cold margarita after our very long travel day to being bid farewell and come back soon as we left in the early morning f [... read more]ully guarantees we will return again. The whole resort was immaculate, beautiful gardens and lovely spaces for meals that were so so amazing. The hard work to remove the seaweed was admirable and I simply cannot express my gratitude for this oasis for my heart and soul. Thank you Akumal Bay Resort for a magical first visit to Mexico xo

Good resort to relax

We had a comfortable week at this quiet, clean resort. Everything worked out well: good management, friendly and enthusiastic staff, relaxing meditation sessions . However, we avoid coming here this season because of sargassum: dirty beaches, plus environment fee, plus visitax.