Great middle of the pack resort

Staying at the Garden section was a great choice for us, after a busy day at the beach, was great to return back to a quieter section. Rooms are small, a bit tired, no hangers, no dresser for cloths and a strange sliding door for the bathroom. Short walk to/from the Garden/Larimar but there was a tram running alll the time, very convienent. Overall, the food was quite good, nice that there were no reseverations required for the resturants and except fot the French resturant, men could wear short [... read more]s! (Long pants required at the French) The rack of lamb at the French was quite good, went twice! Drinks were good, usual well junk but they did have the better bottles, just had to ask. Tipping did help but wasn't necessary. The grounds were wonderful, made one relax a bit more just walking through the property. There is a ton of staff and many "mini managers", we did experience a few times, the mini managers chewing out the staff in front of vacationers, not cool. Two annoying things for the week, vendors on the beach and the time share sharks. The main one for me was the female shark (positioned perfectly along the main walk to the Garden lobby), she hounded us for the "breakfast" meeting so she could get her points? and after telling her we are in the 80% of people that would never buy, she kept at us. So, after three days of this and not wanting this every time we walked by, we found a path that skirted her and had a wonderful rest of the week... A very good middle of the road resort, you won't be dissapointed!

Very well groomed establishment

The house jazz band was excellent. Need to see more of them. Maybe have them playing softly in the main lobby. Jose the bartender at the Now Garden swim up bar was very efficient and friendly. Man needs a raise he is that good. Best manicured beach along the strip.

Wonderful

I would recommend this resort for persons that wish for some R&R. It is great that you have access to the sister resort for entertainment and restaurants. Tripcental was perfect to deal with, every questions we had were answered in a very short period of time.

Some good some not so good...

Tripcentral issues: A. Shaukath screwed up our honorifics twice and we had to go to a supervisor to eventually get it resolved. B. Shaukath screwed up the bedding arrangements royally. I specified two double/queen beds. EMPHASIZED it several times as I was travelling with my adult daughter. Upon our arrival we had been given one king bed. Kudos to the onsite reception as this was resolved fairly quickly. BAD on Tripcentral! Hotel Bad N [... read more]ews: 1. Rooms were small and configured poorly, i.e., there was no separation from the bedroom and the bathroom.... like no doors to the bathroom area. 2. No chairs to sit on in the bedroom... room being too small for chairs. Two small chairs on the balcony....very uncomfortable... the type you pay $5 for at Walmart or Target. 3. Television was very small with no HD... not a huge problem, but one that should be remedied. 4. Food across the board very middle of the road.... think pastries from Walmart and buffets a notch or two below Golden Corral. Mexican was way beyond bad... horrific really. 5. One choice of red and one of white for the white... or pay wildly exorbitant inflated wine list .... truly a joke. 6. Beach was truly disgusting with huge amounts of seaweed and non-stop tractors and dump trucks making huge amounts of noise. 7. Coffee shop and everywhere else truly horrific..... and NO 10% cream 8. Pool tended to look dirty with what appeared to be black mould near the seating area at the bar. A few weird worms swimming in the pool every day. Good News: 1. Grounds/buildings looked fabulous and well maintained 2. A couple of good meals at the onsite Garden restaurant 3. Drinks with premium liquor readily available with mostly attentive bar tenders 4. Shuttle to Larimar was sufficient 5. Staff were middle of the road ... some good some not so much 6. Transfers from airport ok

Loved the resort

Very clean, and quiet, staff was great rooms were clean. Enjoyed my stay only thing that was not that great was the entertainment it was the some people every night and the shows that were posted on the boards would change to something else that is the only I did not like!

Great resort

We had a great week at this resort. Room was comfortable and everything worked well and was kept clean. Service at the bars, restaurants and beach bar was very good. Loved not needing reservations for the restaurants. We didn’t mind the walk to the beach and enjoyed spending the late afternoon at the Garden swim up bar so close to our room. We did find the chairs at the beach were not very comfortable. Food and drinks were good.

A great place to relax.

The ground were well maintained, the rooms were clean, the dining was very good. The Lobby staff were excellent. Check in and check out was a breeze. The Lobby Bar and staff were the best. the pool was always clean, and a fun place to meet new people.

Nice Resort

The resort was clean and quiet so relaxing was easy. The Now Garden is a short trolley ride away from the Now Larimar which is the large resort and has all the activities for the complex. The Now Garden it self has a buffet breakfast ,no lunch or supper buffet unless you go to the Now Larimar .The snack bar by the pool was good but the same everyday. The lobby at the Now Garden is very small and also quiet. The rooms were a little dated and lacked storage space, but the swim out was great. The s [... read more]ervice at the resort was great and the drinks were good and consistent.

Amazing Resort

We upgraded to the Now Larimar when we arrived to be closer to friends a d we were very satisfied with our experience. The room was clean, the staff was wonderful, the beach and pools were great. We have no complaints! Thanks for a wonderful holiday!

Great short stay

The Now Garden is a smaller atmosphere place. The check in was very informal and very quick. the check in staff, especially Eva M. was extremely proficient and friendly. The accommodations were clean and comfortable. The Italian restaurant just off in the Lobby was excellent pasta foods and pizza's for dinner which also has the breakfast areas. Caroline was the door hostess who was a special treat with her exceptional kindness and friendliness. Luis at the little Lobby bar was also very friendly [... read more] and a pleasure to deal with. The other restaurants which is a short tram ride or about a 10 min walk over to the Lorimar were also good in regards to both food and service. The Lorimar's had nightly entertainment which keep the large gathering pleased with various much and a variety of entertainments. The disco that was upstairs and open air concept keep the after show crowd dancing and half open , half close concept is a nice concept with the night air blowing thru. They had a beach party with a bar on the beach and a very nice fire show. They did have some issues with continually running out of beer through out the days at the poolside bars which had many patrons unhappy. I found the beach area to be very large with plenty of available lounge chairs. One of the items that was confusing is that there are no wrist bands and there are VIP areas that are not clearly marked. I went to several areas the staff informed me that I was not VIP status and was not allowed there ( One bar and pool area and a restaurant by the beach). It would be a good Idea for the check in staff to advise of this . Overall very pleasant experience. Would consider a return visit.

Nice resort

swim out good and private nice for relax, grill by the pool, restaurant, one near by include buffet and a la carte at night, for other restaurant you have to go to Now Larimar near by and have to go trough Now Larimar to go to that pool and beach area

Now Garden

My wife and I traveled to Punta Cana at the end of March. The Hotel , food , staff were great the beach was second to none. Now that being said we did something we would never do twice ( Parasailing) we booked our trip through one of the hotel staff J.J he told us he had a guy. JJ was a nice guy so we paid him the $100.00 US dollars. On the boat as we were getting ready one of the hands said for 50.00 he would give us a disc with 45 pictures of our experience. We were very disappointed when we  [... read more]got home and found the disc was blank. Barry and Judy Williams Ottawa, Ont.

Now garden

We booked Now Garden with Victoria from Trip central. When we booked we asked that our hotel be beach front. She pointed us out to Now Garden and when asked if it was beach front she said yes its on the beach. To our surprise once we got there, the hotel was not on the beach it was behind another hotel called Now Larimar, it was a 5min golf cart ride to the beach. This was very disappointing as we were traveling with a toddler. We ended up having to pay another $400 to upgrade to the other hot [... read more]el that was on the beach. I normally always book directly via online. And after this experience i can say i will continue to book directly online. I will no longer book with trip central. I felt this was bad customer service, she told us what we wanted to hear. So she could sell the tickets. She didn't care one bit about what we voiced. It's there lost as we normally travel 2-3times a year. Another think was our tickets came with the names all wrong. Evrn after asking for it to get fixed they forgot to fully change my husbands which created abit of an issue at the airport. We didnt notice as when we saw mine and my daughters fixed we thought all was good. Now Larimar was a bigger hotel they are both owbed by same company. Food was not the best, and we found alot of dirty cups and plates. Pp that worked there lacked enjoyment in their work. The hotel had different areas for prestige people which they keep trying to sell it to you at all cost. They olny had 1 pool for everyone and then 2 pools and and a beach restaurant for prestige. Didn't really like this concept. It made it hard to enjoy as everything u wanted to do you needed to pay extra for.

Love this resort❤️

We stayed at Now Garden. Very small and quiet but great food and staff all were very nice. Took 1 minute shuttle over to Larimar for beach and restaurants. Food was amazing at these restaurants and like that you don't have to have reservations. Only thing we didn't like were the exclusive members approach. Didn't know anything about it and were kicked off beach the first day we were there as you have to be a member. We moved 10 feet down the beach. This was a joke. All the staff everywhere we [... read more]nt above and beyond to help you. Love this place and would definetely return❤️

Spectacular Service!

Now Garden is a very nice resort. It's set apart from Now Larimar and offers (for the most part) peace and tranquility. For more action, just head down to Larimar. The service & staff at this resort were exceptional. We had a swimup room which gave us a small lawn area and direct access to the pool - loved every minute of it. And Pedro the bartender made frequent rounds right to our 'lawn' to make sure we always had drinks. The beach (accessed from Now Larimar) was stunning. Although both No [... read more]w Garden and Now Larimar are on the same resort, it's about a 4 minute walk between resorts, or you can jump on a golf cart, which ran every few minutes. The a la cart restaurants were good - some better than others, but all of the food was good. Our favs were the Grillhouse and the Mexican. Buffet was repetitive and didn't differ much between lunch and supper but always lots to choose from. The room service was a really nice touch and yummy! Now Garden offers a buffet breakfast (great omelette station!) an a la cart menu for lunch - also very good. The entertainment team was spectacular. Very talented, funny and engaging. And they worked non-stop throughout the day and evening. The beach party (with the fire show) was awesome, as was the circus night. We did have some issues with the room (hot tub not working, room temperature too cold) but these were quickly resolved with a phone call. A downside to the rooms is an open concept bathroom with swinging doors to the toilet and shower stalls. Not very private if travelling with anyone other than your spouse. There is a closet but no dressers/drawers to put clothing in - which would have been nice. The most disruptive part of the trip was the influx of weekend guests (from Friday afternoon until Sunday afternoon) who were quite loud and inundated the pool area and the swim up bar to the point where you couldn't get a seat. They also ran the halls at all hours and everything can be heard through the doors. I would recommend this hotel, and I would definitely return. The pros far outweighed the cons.

Lots of fun!

This hotel was beautiful. It is a family resort which I was worried about since this was out first getaway without our girls. I was worried it wouldn't feel like a honeymoon, which simply wasn't true. We didn't even notice that it was a family resort so I'm glad we didn't pay the extra money for Now Larimar as both were very the same. The rooms were clean and beautiful. The staff was very friendly and we only had one issue when several staff were standing around for 15-20 minutes instead of  [... read more]driving the golf cart to transport people to Now Larimar, which is where everything (resturant, entertainment and the beach) is located. My husband had words with them and off we went. Our eating experience was not the best. We struggled with Carnival (buffet food) but enjoyed a la carte at the grill, Tamarindo (my personal favorite) and the beach grill. I think this is because we are used to Canadian foods. The grounds are beautiful and clean. Well taken care of. No garbage. There is a smell that's blown in from the stagnant lake nearby. It's not that bad, and it's just natural. Not the hotels fault. My husband was put off by the fact that we had to wait and take a golf cart to get to anything, but I didn't find this to be too much of a bother. My biggest warning: Do not use the hot tubs. I came home with Hot Tub Rash from the tub on the balcony (which was what I was most excited for!)

Wonderful vacation

My husband and I stayed at this resort for a week with my sister and nephew and had a great time. We stayed at the Garden which was nice an quite but had access to the Larimar as well which had all kinds of activities! The food was very good and we really enjoyed the Asian and Italian restaurants. Our only complaint is that the hotel's website states that there are batting cages and a rifle range which there was not. Also, there was a fee for the bowling which is not indicated on the website [... read more]. We would definitely recommend this property.

Great Resort!

Hotel grounds are beautiful! Rooms are nice, bathroom set up is a bit different, but was clean! Food was very good throughout the resort! Website says they have batting cages and archery and rifle range and they do not have any of those things! All pools are nice and beach area is great!

Great Resort

I've been to Punta Cana many times, stayed at Paradisus Punta Cana, Majestic Colonial, Bahia Principe Ambar, Iberostar, Dreams and a few others that have different names now. The Now Garden was every bit as nice at the above mentioned. Great food and drinks, but it's definitely the staff that make this resort. I'd definitely go back.

Great Resort!

Nice clean resort, easy to navigate. Loved our swim-up room. Reception staff are friendly and very helpful (the best I've ever had at an all inclusive). Plenty of fresh fruit and vegetables, and the food was really good. The French restaurant was our favourite. Drinks in the main lobby are the best. The entertainment staff work tirelessly, and the evening shows were really good. The beach is powder sand, turquoise water and bathtub warm......heaven!