Not a 5 star resort or experience

This resort is advertised as a 5 star. The amenities at our resort: pool, towel station, and outdoor bar and restaurant were all closed for the entirety of our 5 day stay. Daily we would have to walk 25+ minutes to find a pool that was open, a place to get towels (where there was always a 12 to 25 minute wait), and at best find 1 open lounge chair for us to share. The sunset beach bar advertised 5 to 7 pm happy hour. We arri9ed at 5 and they were just closing. Services were inconsistent or no [... read more]n existent. The hot tub was cold all 5 days. Staff on the beach were inconsistent. You spend months saving, planning, and getting excited for a holiday based on the images and videos only to get there and have major amenities closed. Very disappointing!  The resort is extremely expensive: food, drinks, lockers. We went to the local grocery store and off site restaurants to eat. This is not a 5 star resort. We will not return, nor recommend it. The beaches are fabulous The staff were friendly. They kept the rooms clean. Upon arrival at the airport the transfer bus said they only had us on the list to return 5 days later, not to get to the resort and told us to take a taxi. We, along with another couple convinced them to call 'someone' to fix the error and let us on the bus to take us to the resort.

Wanted to forever, finally did it, did not regret.

It was great. The service was fantastic, the room was super clean and recently renovated. Was it the nicest room we have ever stayed in, no. Consider what you are signing up for though. It was the most budget friendly of all of the resorts on the property. If you can afford it maybe look at The Royal or The Reef or The Cove if you have the pocketbook. A lot of people say the cheapest option is the Comfort Inn across the street which offers day passes to Atlantis. But its the Comfort Inn, I didn' [... read more]t come to Bahamas to stay at a Comfort Inn. We came for Atlantis and The Coral fit our budget perfectly. If you were thinking of staying at another resort or a VRBO/Air BNB and want to visit Atlantis know that its $195.00USD per person, per day. Staying on the property makes the most sense. Also prepare for a lot of walking, there is so much to see and the grounds are expansive. There are shuttles that can take you to the other resorts every 15mins or so which does help. Please also note Atlantis does not offer transport to and from the airport. We contacted Sandra's, her pricing was perfect as was her service. She also allows for stops at the grocery and liquors stores if required. When we arrived at the resort we were greeted by Jermal with a great big smile and a "Welcome to Bahamas and Atlantis, if there is anything you need during your stay please let me know!" form that moment forward he was our go to guy for the rest of the trip. He is truly an asset to the resort. Every time we saw him he always came over to check on us, see how our day was going, asking us about our plans and offering any help or advice we required. Our room attendant Deshawn was just as good. We saw her almost every day, and looked forward to every interaction. She made us feel like family and her work was top notch. Whenever you asked her how she was her response was always "I am Awesome!" We also had the pleasure of dealing with Enoch the Manager. He was exceptional and made our stay very pleasant, he even arranged something special for my wife on her birthday. We scoured the internet and read every review for The Coral before booking. Yes Atlantis is dated and some things could be improved but they are forever working on it. It has to be a monumental task itself in upkeep, let alone improvements yet they do it day in and day out. It was always VERY clean. Did we wait for elevators at the Coral, never more than 2-3 minutes, they were never broken. A lot of reviews complain of this but we never had an issue. A ton of reviews harp on the check in process. We did wait in line for about 15 minutes but beyond that it was super smooth, our room wasn't ready at the time (12 Noon) but they sent us a text when it was. We were situated on the 8th floor in 8216. The view of the ocean was partially hidden by one of the other towers but it was still huge. Additionally the proximity of The Coral to The Marina is great, excellent for an evening stroll. Make sure to catch the Junkanoo parade there Tuesday and Friday at 9pm. The food was as most say unjustly expensive. Nothing we ate while we were there was anything to write home about unless you went off the resort. It could most certainly be taken up a few notches. We enjoyed Poseidon's Table the most. Do spend the $27 on a refillable tumbler for soft drinks. We also lucked out with $800.00 of resort credit when we booked in January which helped immensely. We used every bit of it and more as a family of 3. Maybe a visit to Fish or Nobu could have changed my opinion of the food but didn't have the time to reserve. In summary Atlantis is still great, we kept saying its like the Vegas of the Caribbean in all its grandeur. It truly is Grand in every sense of the word. Just take a bit of time and really look at the details as you walk around. Really stop and take a look at things. The time and effort that went into making this place is something to behold. There is no shortage of things to do and check out. The beaches, the grounds, the pools, the waterpark, the shops, the casino, its goes on and on.

Great Resort!

Grounds, service and food were great. Prices on most things really expensive. Some pools that were supposed to be heated were not in the beginning of our stay which was disappointing and the beach sand was not cleaned to remove seaweed.

Amazing resort

We upgraded to the reef and is was fantastic! We would recommend this resort for all ages!! Food was good and the resort was clean and the staff super friendly and helpful! So much fun to be had by all!

Atlantis The Coral eithbKids 1 week stay

The Coral although was said to be newly renovated still felt pretty old style. It was clean and rooms were a good size. Wish there was somewhere to hang wet swim suits after being in the water each day but I think most beach resort rooms lack this. Complaints: balcony glass doors were run down and taped with electrical tape. Moved to 2 rooms and realized this was the same. Didn’t feel this was what we paid for but seemed to be the standard. After tipping for room cleaning $20 for a day, we did [... read more]n’t get any artsy folded towels. I guess this isn’t that kind of place. Resort had lots of water activities and we took our time spending each day doing 2 things like beach and water park. We’re typically use to smaller 200-300 room resorts, and so Atlantis was huge for us. Caring a map around for the first 3 days and I did get lost at the water park one time. Most water slides require being 48” tall and a decent swimmer. Would return if found a cheaper deal and was going with friends and family. Found the theatre a nice break from the sun and many nice restaurants along with the marina village to check out. Dolphins cay was a blast.