Basic Resort with few Amenities

We just returned from the Oasis Lite and found the resort simply OK. 3 days in we paid to upgrade to the black wristbands which was necessary because the food options with the Lite were simply awful. Factor that into the price or you will be disappointed. Food is the biggest disappointment at this resort. They don’t even have guacamole or pico de gallo!!! Rooms were ok. Very basic. Old and worn down. Almost no furniture in the rooms but the Beds were extremely comfortable! One of the [... read more] worst things about this resort is the constant noise. The music never turns off and it never changes. Imagine constant never ending techno music. There is no where on the resort that is quiet...ever! The pools are so cold, the ocean is way warmer! The drinks are so hit and miss from one bar to the next. Some were great, others simply undrinkable and you just tossed and tried another place. Finally, I was very disappointed in how many of the bartenders overserved extremely intoxicated people. To the point where people were getting into troubling and precarious situations.

Shortcomings

hotel checkin/checkout staff were rude. almost like you had to pay them in order for them to answer questions. wristband for oasis lite- does not get you drinks at the lobby nightclub (kinky) pay extra..to get water refilled in your room-pay extra. bathroom-no shower curtain, so water was all over the floor everytime

Oasis resort

The grounds were clean and kept in good place. Yoga and zumba were great. Food was good. The room was good. The customer service and reception were not good. Reception was extremely slow. Customer service wasnt good at the bars and servers because I dont think they believe people tip so they dont really care. Also, I dont think mexicans like english speaking people due to current political issues with America so probably poor service due to that even though we are canadian. The beach snack bar h [... read more]ad poor quality food. The beer from the tap wasnt good either. Small selection of drinks everywhere.