We had a great time

It was just cool ! It was our third time and we like it more and more ! We hope to return for one more time. Electricity had no problems, Stuff was super friendly and food and coffee were tasty! Room is modern and big with a beautiful look out to the ocean. Two weeks in paradise. Just go over there !

Amazing resort!!!

What an amazing place!!! Absolutely love this resort. Staff is friendly and helpful. Grounds are beautiful, beaches are amazing!! This was our first tropical vacation and Angsana did not disappoint!! Will definitely be returning!!!

Excellent food, well-run hotel and pristine beaches!

If you are looking for a relaxing, well-run hotel, with gorgeous beaches, Angsana hotel, is your place! The food prepared by Chef Guillermo was delicious, varied and very well presented. Daily, we were treated to abundant and tasty food options which included fresh fish, chicken, pork, beef, and an omelet station each morning. Honestly, Chef Guillermo’s expertise was evident with menu choices and dishes that were enjoyable and creative. The many main-food options were accompanied by fresh fruit, [... read more] vegetables, juices, ice cream, pastries, and a large bread selection. Just as importantly, the hotel staff absolutely care and keep the rooms, gardens, and all the common areas impeccable. In terms of staff, of special mention was one of our beach bartenders, Arsenio. He is a kind, efficient and very professional individual. It was a joy talking with him. Also, our housekeeper, Amarilys. The pride she took in keeping our room spotless is worth noting. There are so many staff members to thank for their professionalism and hard work. To name a few: Danaisi, Viralis, Lizandra, Mario, and Pocorul, who suggested we tried a drink called Canchanchara. My favourite during the trip! Piano entertainment by Raisa, and fresh cut coconuts were also very enjoyable during our stay at Angsana!

Zero entertainment.

I came here with my husband. Very clean and nice place. But!. In all of my years of going to Cuba I've never had zero entertainment. Like nothing!. No music. NOTHING. So I would not recommend this place. Very clean. Very helpful. Very friendly. But DEAD!!!.

3rd Time Visit

We enjoy this hotel for the quietness and zen feeling.The rooms are really nice.Customer service is excellent.No shortages of any kind.There was low key entertainment, which is fine with me. There was a great returnee event that we went to.We will probably return.

Angsana Resort Review

It was their low season so not everything was open. Not all restaurants were open and food was repetitive, same lunch and dinner menu, so it gets hard to take quick. We were originally give a room that wasnt clean, bed wasn't made, cigarette butts in the ash tray, used towels and toilet wasnt flushed. They moved us to another room where the safe didnt work and we had to wait for a repair guy, unfortunate start to the vacation. Beach ok, but felt like a ghost town, ok snorkeling. Overa [... read more]ll staff were nice but not for for us, would probably not go back to this resort.

Beautiful resort, breathtaking!

It was a second time in cuba, we chose an adults only for the tranquility and relaxation this time around. I believe it was low season so there was not alot of people.The moment we arrived it was all very well organized, checking in was quick with no delays, very pleasant personal at reception. The hotel grounds are very well kept,the beaches are immaculate as there are 2.We were very well taken care of by the staff which are very respectful and friendly always asking how we were doing and askin [... read more]g if there was anything we needed to ask and they would take care of it.My compliments go to the chef,Guillermo “el Mexicano “he was very professional always asking and suggesting what foods to try or he would make it to our liking.The food overall was good with no disappointment even on the day where there was no power in hotel the staff and himself went out of their way to prepare food the best they could.We really enjoyed ourselves with everything the resort had to offer.It was a birthday week with lasting memories! My sincere thank you to everyone at Angsana for these moments.

Sweet sanctuary

As an older adult travelling alone for rest and recuperation, this was a perfect choice: a sweet sanctuary from everyday life. I met many repeat guests at this small adult-only resort. The check-in was very organized and efficient. The meals, drinks and snacks were always available. This hotel runs like clockwork. I felt very safe and taken care of. My room was super clean and had everything I needed: cold fridge with water refills, drip coffee maker (some rooms had the pod coffee mach [... read more]ines), large bathroom (big shower) and a balcony with ocean and pool view. Accommodations: Most rooms on this property have excellent views of the pool and the ocean. The buildings and grounds are clean, well laid out and there are many accessible options (ramps, bathrooms, first floor rooms). If you bring an HDMI cable you can play any movie from your phone to the TV (so you don't have to watch the news). Wifi was good enough to send messages and do video calls. Food: The deserts and omelettes were delicious. The beach dinner sunset BBQ was thoughtful and tasty. As a non-drinker I had many options of fancy drinks and was able to enjoy the full experience of an all-inclusive. Beach: There are many pockets of natural areas to spend some time away from the crowd. Footpaths take you to more than one "wild" beaches nestled in between the two main "serviced" beaches, one at each end of the property. Each of the two main beaches has sun shelters, beach chairs, a snack shack and a bar. Lots of nature to look at. Great people.

Great small resort!

Beautiful grounds, well cared and clean. Rooms very clean and nice. Great views if you choose Ocean View. Good choice of food and drinks. Amazing staff. The beaches (2) are beautiful but bring your water shoes as in low tide it’s challenging to walk on corals. With high tide you will be fine. Very nice pools.A place to repeat!

Very special place to relax!

Really enjoyed the spectacular gardens, wonderful staff, comfortable rooms and delicious meals! I have nothing to complain about:) Beach is the best part, actually 2 of them on this resort and and an extra enclave area just for snorkelling!

Very Dissapointing

- No white wine and only had red wine two days out of seven, I only drink white wine so didn’t drink. - The food was the worst I have seen at any resort and I have been to a 3 star with better food. The food in the buffet was COLD and breakfast, lunch and dinner consisted of COLD vegetables and stale buns. No eggs, no bacon or sausage not even one day, no potatoes …….so I lived off a stale bun each meal. I could go on and on..also there was a microwave but did not work.  [... read more] - The pictures you have on you have shown umbrellas around the pool, there is not one around the pool so no shade - Jazz Bar not open - Spa was open one day out of seven. - They replace pieces around the pool but left them sticking up, so a few people caught their foot on them including me, I have attached pictures. I was lucky but someone could have really hurt themselves we had to go tell them to fix them properly. So overall was not the greatest trip I have been on I paid 3458.00 for two of us plus I also paid for options plus for me to eat a bun 3 times a day. This trip should only have been a 1000 each trip and should only be a 2-3 star hotel at best. I came back upset, and mad that I spent this kind of money on a trip which I did not enjoy. We know that Cuba is having a hard time at the moment, but we also spoke to people who stayed at other resorts and the food was amazing and lots

Lovely Resort

Hotel overall impression- very well kept, clean, lots of seating at bars and dining room. Staff - amazing staff, really responsive, so friendly and extremely warm and welcoming The food was very good given the Countries limitations. We certainly weren’t hungry. If you want American/Canadian food, stay home. I’ve read some reviews about dirty pools with mold, not true. They were pristine.

Beautiful, Resort, Incredible, Beaches, Amazing Staff

The hotel is a beautiful, quiet, clean, small, adult only hotel. The rooms are very nicley appointed and are kept nice and clean by the housekeeping staff. We have stayed at this hotel on three occaisions and will return. Although there are new staff members, many are still here from our very first visit and they remember you. The views are incredible, the beaches the best you will find anywhere in Cuba. There is no problem finding a place to lounge at the beach or at the two pools. And as a spe [... read more]cial bonus there is a smaller intimate beach that when the tide is out you can wander out forever. Its just a very friendly, laid back, well run, great adult only resort!

Not impressed

The hotel, beach, pool and grounds were very beautiful, however check in was horrible and took forever. Most of the food was prepared in a very Cuban way. You have to be adventurous with your eating or you will be eating buns and fruit. They ran out of eggs and wine part way through the week. Their idea of sausage is weiners. The two a la carte restaurants were beautiful to look at, and they prepared really nice salads and soups, but the entrees were not good. We had a couple of bites of lobster [... read more] and chicken breast which were both overcooked and rubbery. The entire resort was very slow on providing drinks whether in a restaurant, bar or at the beach. It was like they were trying to reserve bottles so they would last the entire week. The burgers at the beach cookout were always reliable. No tissue in the room and they were stingy with their toilet paper. Many of the public bathrooms lacked soap, toilet paper, or a locking door. Good thing the bed was comfortable or it would have truly been an awful vacation.

Amazing resort

Quick check-in in the middle of the night. We booked a junior suite with garden view. It was in a quiet area of the grounds. There's 2 fabulous pools close to the main building. The grounds were very well maintained with beautiful flowers. There's access to 2 beaches, each at opposite ends of the resort: one quiet beach, drinks available and chairs but no music; the other beach was louder with Cuban music. The staff is friendly and polite (French and English). There were a couple of shortages li [... read more]ke toilet paper in the general washrooms as well as eggs at breakfast but there were ample food choices. We had a fabulous 2 week vacation and will definitely return to this resort in the future.

Cuba’s 5 Star Resort = Regular 4 Star Resort

The first thing you should know is that Cuba is a communist country that is experiencing a severe food crisis. In addition, the Cuban government controls almost everything in the country, including those resorts. Because Cuba's tourism industry is government-controlled, it has no competition. After you learn this, limit your expectations and especially if you consider getting a 5-star service from these resorts. It was the unhygienic handling of food and the lack of variety for people who are ve [... read more]getarian / vegan that concerned me most. However, again, if you keep your expectations low, it shouldn’t be a problem. Moreover, they do not sell zero/diet sodas and serve Cuban-made Cola which has a peculiar taste. Aside from all that, Cuban white sandy beaches are beautiful. If you are traveling with children under 18 or non-adults, be cautious and do your research since their major food portion contains alcohol. In the future, if I travel to Cuba, I will go alone or just with friends, keeping my expectations lower. Thanks for reading.

Second visit

I’ve never gone to a resort a second time, but I enjoyed Angsana so much I returned. The staff are amazing, trying their hardest with the shortages which are endemic in Cuba. Unfortunately there was no white or sparkling wine, no coffee in the room or beach towels for 2 days. Even so we enjoyed ourselves. The beaches are beautiful and we certainly did not go hungry or thirsty.

Beautiful place

This is our 4th time to this part of Cuba. I wish someone would figure out how to get a better supply of food and equipment to the resorts because the buffets and restaurants at the resorts have declined tremendously since our first visit to the area (7 years ago). I thought my wife was nuts bringing instant oatmeal, peanut butter and ketchup but boy was I wrong (yes honey I'm admitting it). Powder egg omelets are terrible. The poor beach guy was trying his best to clean the seaweed with a "Cuba [... read more]nized" rake, but it was a disaster. The place is still beautiful but if there isn't a steady supply of stuff I'm sure it will decline tremendously and there wont be a reason to keep going there. The staff were doing their best to make our stay a pleasant one but there is not much they can do with their hands tied behind their backs. Would I return to Cuba??? Only if I could bring my own food. My heart goes out to the workers at the resort. They (most of them) put all they have to make our stays a pleasure but like I said they can only do with what they have.

Beautiful and relaxing

First time visiting this area of Cuba. We upgraded to air suite cabana and the room was lovely and clean. The staff was very helpful and friendly. This is not a party resort but entertainment in the lobby bar in the evening was fun. Pools were clean, beaches the best I've seen in Cuba. Buffer was large and seafood cooked fresh. They tried to use the supplies creatively. There was even shepherds pie, Brussel sprouts. They couldn't get eggs two days but still had French toast and lots of other ch [... read more]oices. The embargo has made getting supplies difficult but they did well with what they had. I would return but do not go expecting comparable to other Caribbean countries not facing such supply issues. Cuba and uts people work hard and are super hosts.

Not Happy!

We decided to return to Angsana after a 2 week stay last year. The resort has declined substancially this year.Upon booking we paid $800 more for the same room as others we travelled with. Our room was Superior ocean view and the others were partial Ocean view for the same room. Rooms were not as clean,sheets and towels were not changed in 2 weeks. We were only able to exchange our beach towel once in 2 weeks.The resort also had numerous shortages such as White wine,eggs,bacon,ham,coldcuts. The  [... read more]buffet was the same every day. I feel as a good Sunwing customer i should recieve a credit for the price difference in the rooms.