Excellent

West Jet and the hotel put extra efforts to accommodate disability needs. The room was perfect and second bed was brought in and placed immediately. The Level section is perfect with all necessities and the beach very close. The own restaurant, bar and barbecue on the beach make food easily accessible and enjoyable. The two concierges Maxuell and Jeorge respond to any need immediately, are highly appreciated and there are available from 7am to 11pm. The ocean mostly with small waves. The lev [... read more]el section has it's own part of the beach with plenty of good beds and shade. Evening entertainment is in the main lobby of the hotel quite far the Level. The golf carts run between the sections. The high floor of the cart is not suitable for an old or disabled. Some drivers have step stool to help, but most don't have it even after complaints. The Level section is amazing.

It closed before we arrived!

We did not even end up going to this resort because of their closure. We originally booked the adult side swim out for April 9 to the 16th then I find out on another social media that they were actually closed. Thank goodness I purchased insurance for a switch I switch to another resort and had a great vacation.

Meh

The hotel was run down. It was being sold so I don't think the owners were doing much to keep it going. It was only about 40 % full and not enough chairs at pool or beach for everyone. Food same everyday. Service at adults only buffet spotty. Hard to get a 2nd cup of coffee. Went to family side last party of the week. Way better service at their buffet. Sometimes bartender had premium drinks oyher nights gave to try a few bars. Wouldn't go back

Okay-ish

You get what you pay for. Clean rooms, decent beds, but outdated, dingy bathrooms. Staff not very friendly or service-oriented. Food is nothing to write home about, but I also didn’t get sick like I normally do on beach vacations. The music at the pool and during the evening entertainment is LOUD, so plan your sleep & naps around that. You need to be on the beach well before 7am to get a chair and you will be pestered all day by vendors. Oh, and I caught COVID on my last day after managing t [... read more]o avoid it for the last 3+ years.

Great Staff

We were at the Adults Only Section of The Be Live Resort in Punta Cana. I was there with my 3 Adult Children. We all had a great time. The rooms were spacious and clean. It was difficult to find a free lounge chair at the beach but easy to find a free one by the pool. The food was good and the Staff were extremely polite and helpful. I would not hesitate to go to this resort again

Enjoyed myself

Resort was good, little underwhelming with the rooms and what wasn’t included. Like a lock for the safe that you must pay for daily. Not to mention pay extra for menu items. Was disappointed with room given as I wanted one with a second room for my child as we were lead to believe we were reviving.

Nice Layout But Poor Advertising

The Adults side of the Be Live experience provided access to both adult and family sides, yet they didn't advertise any of the daily activities - which made for a poor experience of a guessing game when things would be happening.

Very good resort. People and food very good.

Adults only side was excellent. Service at buffet was very good. Pool is good. Beach was full of sea weed and dark water. Check in was very smooth. No one help with luggage. We had to take our own luggage to the room.

Disapointing

A side from the issue with sunwing there issues with the resort and so many things we were not made aware of. We had to complete an Dominican Republic E ticket which cost 💲 20US also had to pay $20 US each while in the line up to check our bags out in the Punta Cana airport. Resort did not inform us of all that was included for us in the adults only side of the resort had to rely on others to tell us. The Sunwing rep at the resort was not educated in what was all in the excursions. We went [... read more] on an excursion that was filled with surprises. Our room was not cleaned for 2 days, shower leaked into the bath room. 2 rooms down 3 young girls had a party smoking weed. The staff in the restaurants were absolutely amazing! Overall from the sunwing rep at the resort, not being able to book any A la Carts ( because they say always booked and not open all the time) it is a resort we will no longer go to.

Adult side was well worth it

We stayed on the adult side. Great resort, very clean, friendly staff, loved the food (lots of variety for myself who is a picky eater haha). Our concierge was amazing, he gave us his WhatsApp and we used that to communicate throughout the week, he even checked in on us on his day off!! Our master swimup room was nice, and close to the buffet, pool, and bars. Only complaint about the room was it smelled like mildew, even though it was clean (maybe because it was a swimup room? Idk). The regular  [... read more]side of the resort was ok. We usually went to the main pool For the afternoon entertainment (which was always a blast!). Decent service and drinks and good snacks by the pool. We would go again but only to the adult side. Beach wasn’t great but wasn’t an issue for us personally

It's an OK resort

We stayed at the adult side, which should provide more service, but that was not the case. We arrived at 4pm and couldn't get to the beach till 5pm because they gave us a wrong room. The towel service was closed on our side already and the ladies in the main booth refused to give us towels because we are VIPs and we should go to VIP booth, which was closed. We get this kinda service throughout the week, even though we tipped A LOT! A lot of security, but I would use that extra force to clean the [... read more] weed from the beach, because it was awful looking. We saw them cleaning the beach once, even though the adjacent hotel did it twice a day. Rained a lot, but I'm not here to complain about the rain lol but the marble floors outside everywhere!! My friend and I was flying everywhere when we left our building if it was a bit wet. It was not smart architectural decision. Food made my friend sick.. for days. Night shows were awesome!!!! Rooms were very basic.

Decent 4 star resort, but no where near 5 stars

This is my 7th time in the DR, this resort was probably the oldest one I've ever been to. The wooden beams holding up the roofs and structures sure the age of the resort. The junior suite is something you would expect in a 4 star in Cuba. The beach of you can call it that was next to a Marina so the water was dirty from oil and seaweed dredged up from the boats nearby. The beach is littered with vendors trying to sell their goods, your are in a roped off area but they still tell at you from a di [... read more]stance asking you to come look at their stuff. It was very hard to relax and hear the ocean. Of you try to escape it by going to the pool, the pool is narrow and situated in such a way that the sun only hits it for 5hrs of sunlight which is a problem when they aren't heated. The wifi was extremely slow when it worked which was intermittent. The workers and the staff were hit and miss, some were very friendly and some were extremely rude. Example, asking for a fresh beach towel because the one you have is from the day before was an issue since the towel was dry, tells me that they will only exchange it if it's wet (makes no sense since they close the towel hut hours before the sun goes down). The food was good most days, the alcohol selection was good in the VIP bars but bring your own mugs, the cups they use are the cheapest possible disposable plastic cups imaginable. I was lured by the price but even at a low price point this resort has very little value. If you enjoy swimming in the ocean or like a quiet beach this is not the resort to go to.

Beautiful Resort

Second visit to this resort. Jorge our butler was amazing. He worked so hard to please us and made our stay so memorable. The food was very good. Our room was in a prime location by the pool. Would recommend to visit.

Not a 5 star

I paid extra for vip not worth it the vip dinner was closed most of the time so had to go to the mosh pit of eating where people jump in front of you but have to say the service there was better than the vip and more selection of food which was basic which makes me say not a 5 star i also had premium internet which was spotty and cut out constantly i also had them check me out midnight before i checked out so had to reset my key and had no internet on my last day and a big option is buying a tim [... read more]e share and being harrased daily now the beach once you run through the local trying to make a living you get to jump into a beef soup colored ocean so if this is your dream vacation good for you on a last note i had to book 2 weeks and pay single supplement my partner had to book her week separate and pay single supplement so was an extra 600 bucks because they dont answer their phones i will never go there again

Last trip to the Dominican Republic

This was my 2 time to the Dominican Republic.. I will never return! . Everything I paid for was not working. Or I had to pay! I had the master swim out suit . My pool lights burnt. Lies about it the whole time. American money!!! Everything is way too much money!! Rude. Disrespectful. Never again.