Catalonia Grand Costa Mujeres: Paradise!

We stayed for a week, the hotel was beautiful with very generous size room. Very clean! Best of all no noise! All of the staff were kind and friendly wanting to please you. The Beloved. Restaurant went above and beyond with their personalized service. Breakfast in the morning in a calm ocean-view setting was amazing! Under the direction of Janet’s, we had are last night dinner at Beloved, our server Usiel offered incredible service and gave the unique touches that made it wonderful! The beac [... read more]h was stunning just beautiful!

Catalonia Bavaro Resort: Don’t upgrade

We upgraded to privileged and got nothing. For paying more , our room. Was outdated And leaked so bad we had to put a garbage can under the air conditioner to catch all the water. There was no rob or slippers in the room. There was no turn down service at all. We were told that we could not have top shelf that it was just for exclusive So I’m not sure why we paid extra to get absolutely nothing . Also the entertainment is very lacking at this resort . Plus the staff does not service at [... read more] all even when giving tips . No one comes around to ask what drinks you want . The Buffett you can never get service for drinks you’re lucky to even get served water : the Buffett is very repetitive and very lacking . Over all I would jot recommend this resort. I was very disappointed with this resort it goes down as one of the worst resorts I have ever stayed in.

Catalonia Yucatan: Good value

Solid 4* hotel. Great facilities, pools, beach. Rooms are nice, well kept. Service is good. They don’t have servers around the pool though. Great gym! Good is very good for break and lunch. Dinner underwhelming, like most places.

Catalonia Riviera Maya: Exceptional Resort, Friendly Staff & Excellent Facilities

We booked Preferred Status which gave us use of all facilities of both Catalonia hotels . Restaurants were excellent, pools beach and entertainment. We would book at this facility again in the future.

Catalonia Riviera Maya: Exceptional Resort, Friendly Staff & Excellent Facilities

We booked Preferred Status which gave us use of all facilities of both Catalonia hotels . Restaurants were excellent, pools beach and entertainment. We would book at this facility again in the future.

Catalonia Yucatan: Very peaceful

The whole resort was nice to get around, the staff helped my wife every chance they had. With her disability, it was hard to get around but the staff helped whenever they could. Would we go back? Yes in a heart beat

Catalonia Riviera Maya: Fabulous

Just about everything was wonderful, there were the restaurant randomly closure that was very disappointing, although the buffet was good, there really wasn’t much for options on the Saturday evening, this is a great place and I know we will be returning soon

Catalonia Royal La Romana: Excellent

The resort was fairly big. Enjoyed the adults only. Nice and quiet, close to main lobby and the pool bar very close. The resort was well maintained, clean and very friendly staff. NO SEAWEED what so ever.

Catalonia Royal Tulum: Great people great stay

The atmosphere is beautiful. I love how accommodating and friendly the people at the hotel. The food good but not too great! The pool is clean, the beach is great! Overall, 9/10 ??? will definitely come back!

Catalonia Grand Costa Mujeres: Good

Can make additional improvement in buffet meals.Beautifull areas to take pictures.Best service for serving meals.Beach sands can be maintain some more to comfortable walk.Room service is very good.For currency exchange,need inside facility,since the resort little far from downtown.Overall,the resort is good for vacation.First day welcome and showing the room and how to access not satisfied.Receiption staff not properly organised.Cut off time to pickup and drop need to change.

Catalonia Riviera Maya: Catalonia Riviera Maya exceeded all our expectations

Our stay at this four-star Cancun resort exceeded all expectations with truly exceptional service and stunning oceanfront views. The staff went above and beyond to ensure every need was met with a warm smile. Amenities were top-tier, featuring pristine pools and a relaxing spa. Dining was an absolute highlight; the on-site restaurants offered an incredible variety of flavorful, gourmet dishes that rivaled high-end city eateries. From the immaculate Privileged rooms to the vibrant evening enterta [... read more]inment, every single detail felt luxurious and well-cared-for. We cannot wait to return to this tropical paradise for our next vacation.

Catalonia Riviera Maya: Beautiful but a few inconveniences

The resort over all was beautiful but unfortunately there were a few downfalls. I book for my family of 6 (3 being children under 9) to stay in the privileged room, we were suppose to get 2 queen beds and a sofa bed. When we got to the hotel they said they did not have any privileged rooms available with 2 queen beds for the entire week. We were than asked if we wanted to go to their sister resort in cancun which we declined because we had other family members with in another room. Due to the in [... read more]convenience, they said they would bring us an extra mattress and also an extra cushion for the sofa bed in our room, but was not given any of these. Also we wanted to book hibachi but again they said they were not able to accommodate 6 people for the entire week we were there.

Catalonia Riviera Maya: Amazing resort

I will start my review from the welcome and the receptionist in the restore was excellent The room very clean and comfortable also the room service excellent The pools was great and clean and the beach was good and we appreciate the workers how they clean it. But the pool hours open they closed very soon should be close a little bit late. At least keep one pool be close late. The restaurant are amazing specially the privilege restaurant but the 2 buffet decent. I extremely willing to play [... read more] mine gulf and tennis but unfortunately during the day is very hot and we disappointed is close at 5.00 pm so should be keep ad night open with lights and projectors! Also missing tennis table The support room was excellent The spa was a mazing but my our son very close to 16 years jut by one month for the spa and the gym age rule should be more flexible specially with the parents Another things bothering us the exclusive team very pushy and they call us few times in early morning few time I told them we're not interested but still they tried to explain to us !! But over all staff in resort are friendly and respectful you're a mazing resort

Catalonia Royal Bavaro: Family vacation

We have been to this resort last summer and this summer . We love this resort . Rooms can be updated and need to give all towels in size . Food is good steak out on adults only other one sucks with Italian sucks. Beach not go but we went to 2 beach’s off resort. They just need to take all the towels off the lawn chairs at night because people don’t know . Bar in pool should stay open until pool closes. Fridge should alway be filled with what is missing . We are a big family with 3 guys that can [... read more] eat and every restaurant we ordered each 2 to 3 plates at a time and we finished everything.there is a little shop down the beach it’s a nice walk down the beach even through the it looks like a lake. Entertainment at night was good always something. The beach party was wild . Casino needs an update and more machines. Need to update the people that work there. Someone was unfriendly. Do the boggie Excursions do the one with the beach same price longer and much better.

Catalonia Grand Costa Mujeres: Almost perfect resort.

We travelled as a family group of 11 from 3 provinces in Canada and had a great time. The food was good and the beach was kept pretty clear of sargassum. I use a mobility walker and found it easy to get everywhere including the beach. There were a few areas that left room for improvement. It would be better if there was more than one spot to get beach towels and also they need more towels because they seemed to run out frequently. An app to book a la cartes would have been a better way to  [... read more]go. The system they have made it difficult to get bookings. And lastly, we didn't like that there weren't doors between the living area, bedroom and bathroom. There was no privacy to get changed after showering. Ok if you are travelling as a couple but not ideal if you are travelling with children or friends.

Catalonia Yucatan: Feedback on our stay at Catalonia Yucatan

Hi Steve, Thank you for arranging such a wonderful vacation for me and my little family! We had a great time at Catalonia Mexico and truly appreciate all of your help in making the trip happen. As we discussed over the phone yesterday, while our overall stay was enjoyable, we did encounter a few issues that impacted our experience. Upon arrival, we were assigned a room that was in very poor condition and not what we were expecting. Since we were staying for an entire week, we decided it [... read more] was worth upgrading to a more comfortable room, which cost us approximately $535 CAD—money we had originally set aside for an excursion. For your reference, the original room had several maintenance issues, including: * A toilet that made a loud squeaking noise. * Rusty bathroom faucets. * A broken in-room safe. * Overall, the room appeared quite worn and poorly maintained. Additionally, we found the buffet options to be quite average. The menu was repetitive throughout the week, and many of the main dishes consisted of pork, which our family does not eat. As a result, we ended up spending approximately USD $70–100 per day on meals outside the resort. I wanted to share this feedback with you, as I know you value your clients’ experiences. If possible, I would appreciate it if you could forward my comments to the appropriate team at the resort or your supplier so they are aware of the issues we encountered. Thank you again for all your assistance. Despite these challenges, we still enjoyed spending quality time together as a family, and I appreciate everything you did to help us plan the trip. Kind regards, Ayesha

Catalonia Royal La Romana: All we love

Once again we had great 9 days at this beautiful place ! The ocean , food , hotel layout , rooms , drinks , all great ! Trip was smooth from begging to the end ! I’d just give low rating on the service at lobby bar and beach bar . There is no service , if you want drinks you need to get it yourself ! We also had very unpleasant excursion to Saona Island , organized by hotel staff Francisco . That was more like nightmare than pleasant day trip .

Catalonia Royal Tulum: Loved it as a 1st time

We recently stayed at Catalonia Royal Tulum and had an amazing experience from start to finish. The resort is beautiful, with a stunning beach, well-maintained grounds, excellent food, and friendly staff who made us feel welcome throughout our stay. The rooms were clean and comfortable, and the atmosphere was relaxing and perfect for a getaway. We especially enjoyed the beach, the variety of restaurants, and the overall service provided by the resort team. A special thank you to Shannon Ai [... read more]shford, who helped us book this trip. She was incredibly helpful, knowledgeable, and made the entire booking process smooth and stress-free. Her recommendations were spot on, and thanks to her assistance we had a wonderful vacation experience. We would definitely recommend Catalonia Royal Tulum to anyone looking for a relaxing adults-only resort in Mexico and would happily return in the future.

Catalonia Grand Costa Mujeres: Very pleased with our stay

Our second visit to the Catalonia was even better than our first. The food is great, the room was large and beutiful with a gteat view and the staff were amazing. We ate at the taco stand every lunch. Had avocado toast for breakfast every morning.

Catalonia Playa Maroma: Very good value

Family and couple friendly. Beach had a lot of seaweed but that was an issue across mexico this season. great food and hospitality. snorkelling from the boat launch at beach was good, not great, but very convenient. Would recommend.