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Bad "Call Centre" Agent

Most website call centres offer support for the booking process, problems with the website, or strict order taking. Watch Colin's experience as he looks for a bit more insight into what he wants to book. This is a typical experience for web/call centres, but tripcentral.ca is different. See why.

Bad "Call Centre" Agent

Most website call centres offer support for the booking process, problems with the website, or strict order taking. Watch Colin's experience as he looks for a bit more insight into what he wants to book. This is a typical experience for web/call centres, but tripcentral.ca is different. See why.
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Fear of Getting Ripped Off

No one wants to sit next to the annoying guy on the plane, or at the resort, bragging about the great deal he got. These are often like "big fish stories", and hearing them sometimes affects what people believe about travel pricing. Should you wait for the last minute? An explanation of travel pricing follows.
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Bad Travel Agent Experience

Colin crosses path with a travel agent who knows nothing with REAL attitude. While the attitude is added for comic value, thousands of people a day experience what amounts to terrible service in person, being thrown brochures and asked to figure it out on their own. Tripcentral.ca agents are much different. See why
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The Value in Being Booked

Schizophrenic Colin contrasts the mad shopper against the relaxed "booked to go" Colin. The value of looking forward to a booked vacation is one of the benefits in getting it booked, as opposed to waiting and watching in procrastination, fear of paying too much, or indecision of where to go.
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Cavalier about Travel Insurance

Colin plays the flippant travel consumer that just assumes he's covered by his credit card or work plan. This story is unfortunately repeated thousands of times a day - where people take enormous risk without knowing it, or knowing the loopholes in supposed coverage.
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