Amazing property,4 pools.Plenty of lounge chairs around the pools.Towel hut for fresh towels for next day.Plenty of wait staff for drinks from pool bar.If you prefer the beach they have a large area roped off also with loungers and umbrellas.That being said the beach in front of this hotel is nice but the water is a challenge to swim in.We had a basic room with choice of king or 2 doubles.All rooms have ocean view with balcony. We had All-inclusive.Previous years that included cans of beer and can soft drinks although this yr. that changed to glasses of draft beer and glasses of soda fountain drinks many people were disappointed some said they would not return. Breakfast for us was the best meal of the day.Lunch and dinner for us was disappointing you would not go hungry but foodies would be disappointed. Many of us returnees may not return to Hotsson for all-inclusive but breakfast only

our waiters at pool and nude bar 10 star service... manuel and jose AWESOME...... FOOD AND BEVERAGE MANAGER JAVIER HERNANDEZ AWESOME these people made us feel like V I P S.......LOOK FOR THEM IF YOU GO TO ACAPULCO

We have been staying at the Hs Hotsson in Acapulco for the past 8yrs.The location is perfect directly on the beach and walking distance to many restaurants, bars, casinos, the main reason we go is the weather.Acapulco has a dry season Nov.-May you get no rain.Many people we have met spend many months a year in Acapulco, I would recommend this resort and many more we have stayed at visiting Acapulco over the past 40 yrs.

Great weather -- sunny from 8am to 5pm every day Great company --my daughter Maddison Food was nothing over on top but you don't starve Pool was nice Beer was always cold The room was nice -- 2nd floor but the air conditioning didn't work -- they sent maintenance to look at it and try to fix but said that they couldn't fix it --26 celsius in the room -- unbearable -- uncomfortable--sleepless nights -- not impressed I have booked many vacations over the years and air conditioning is very important in my books -- i feel Sun Wing should be compensating both me and my daughter in some way Time will tell

What a great 7 days.Everything was 5 stars. We got to meet the food and beverage and hotel manager.Top class people and their staff represented them see you in March for another awesome vacation... THANKS SO MUCH.

This hotel was very clean and organized. There are 2 buffets. If there is not one open overlooking the beautiful beach, there is one open for breakfast or lunch in the airconditioned restaurant by the pools. Dinner can also be served in teh open lobby with dancing afterwards. Food was plentiful and there is a menu to order from if you can't find what you like. There was pool and beach service and the staff were always helpful whether you tipped or not, but please tip them! The rooms were very nice, beds comfortable, very clean, sheets changed daily. There was entertainment 6/7 nights and you are steps away from the streets of Acapulco. It is very safe to go for a walk as there is military and security everywhere. Only suggestion is that they have a bar open after hours. Drinks are offered from 11-11 so you have to stock up before the lobby bar closes. Miguel, the pool guy was wonderful and taught our group of 5 a lot about Mexican culture and life. Thanks Lynn Fisher for helping to create great memories with my family.

If there is one great reason to visit the Crowne Plaza it is because the staff is so friendly, so accommodating and so quick to respond to requests! The place is clean....rooms, dining, public areas. The food is delicious. It was my 3rd visit and I hope to be back again.

Resort was a great value for the money! The rooms, lobby, pool and restaurants are clean and well maintained. Unfortunately the open air restaurant was closed for renovations. The service around the pool and in the restaurants is great!! It does get busier on the weekends because locals come for weekend getaways. The only negative thing about this hotel is that the streets around the hotel are busy and dirty, but if you are looking for a great value for your money this is the place to go.

This Hotel was very Clean. Staff was very good and very helpful, Pools clean and lots of fun. areas at the pools Dining and food was good with lots of choice. The Music in the open area was little to loud in the evenings It is better to be in the rooms 10 floors up or higher as it is a bit loud at night time. I do enjoy the Band and it was good and lots of fun dancing

Crown Plaza is a 3 to 4 star resort. Location is very good and the hotel and grounds are clean. I had no hot water for the week and ice machines were not working on any floor. ( ice can be found at the bar) Evening entertainment is poor and meals are repetitive. On weekends the locals from Mexico City fill the hotel so it gets crowded. I still feel it was good value.

clean good size room amazing panorama view! even when ling on bed .the all area of hotel including beach pools food elevators 100 per cent clean. people arriving or living in good order manner, not disturbing! the hotel needs a good chef.

Rooms were excellent! Views amazing! Grounds well maintained! Service personnel were extremely helpful! Food was satisfactory! Beach access superb! Lacking in on site entertainment to satisfy all ages! Pool facilities were lovely and well designed!

This was a fun vacation, lots of dancing after dinner, to good dance music. The hotel is kept nice and clean. The room we stayed in was very clean and cleaned well during our stay. The beautiful king size pillows were uncomfortable so we borrowed pillows from our friend room. Excellent customer service. Travel friends had a miner issue with their room, immediately correction was made by the front desk. Variety of tasty food, Italian pastas with different sauces were available. Professional wait staff. Good organization in the dinning rooms. It was refreshing to swim in the nice pool. It was a good vacation.