We hope to return next year our time at the resort was great our room was out date but we want to.stay on the same floor next year in.3260.the food we rate 10 star for all the time we eat in buffet and the la carte The weather wasn't great of all the time we had 5 days of good weather that hasn't nothing do for the resort faults the workers were so helpful and friendly we felt so sad for all the workers that have no job they work so hard

This resort was wonderful. The staff were great, the facilities were in good shape and pretty well maintained. Some of the boardwalks could use some work to make them a bit safer. There was always lots of food. The rooms were clean. The beach was amazing! The ocean was so clean. The evening entertainment was great, but not intended for kids. If you are looking for a great resort that gives to great value for your money, I would highly recommend this resort.

From the food to the beach, the staff are amazing, always smiling. Loved this resort will go back again definitely. Met some new friends and had an absolutely fabulous time here. Did a few excursions, the glass bottom boat was awesome, went fishing on the Hobi cat with the life guard Sammy, was a great day

I recently had the pleasure of staying at the Iberostar Daiquiri in Cayo Guillermo for a full month, and it was an absolutely wonderful experience. The staff is truly exceptional—everyone goes out of their way to make you feel welcome and at home. The front desk team is always helpful and friendly, the service staff throughout the resort is amazing, and the bartenders deserve a special mention for their great drinks, smiles, and friendly conversations that make every day even better. This is a place I love returning to, and I’ll be heading back again for another month in just a couple of weeks. I can’t recommend the Iberostar Daiquiri enough for anyone looking for a warm, welcoming, and unforgettable stay.

We had a truly memorable experience at Iberostar Daiquiri. It’s an extremely family-friendly resort with beautiful architecture and stunning grounds. You’ll notice many repeat guests, especially Canadians, which speaks to how special this place is. The Cuban staff is professional, dedicated, and genuinely attentive. Our room was clean, spacious, and offered an unforgettable ocean view. The bed was very comfortable, and the bathroom was modern and functional. Housekeeping did an excellent job throughout our stay. The resort has mature, lush gardens that are meticulously maintained by the gardening team. Walking through the property is a pleasure on its own. Yanis and Marlie were in charge of the kids’ entertainment, and they were amazing. They speak fluent English and organized many interactive and educational activities throughout the day—percussion lessons, arts and crafts, kids’ trivia, and more. Their energy and personalities really made a difference. The adult entertainment team was also extremely talented. They put great passion into their daily events, making the days fun and engaging for everyone. The food was one of the highlights of our stay and deserves special mention due to how important it is for many travelers. The buffet always had plenty of variety, and everything was fresh and well-prepared. Fruits: papaya, guava, star fruit, sweet lime, watermelon Natural juices: guava, papaya, pineapple Other beverages: cola, lime soda, orange Fanta, espresso, cappuccino, cocktails (mojitos, daiquiris), beer, red & white wine Breakfast: freshly baked bread, pancakes, eggs in all forms, cheeses, deli meats, homemade donuts, syrups, honey, cream cheese, and more. Lunch & Dinner Highlights: Fish grilling station Pork and chicken breast grilling station Pasta station with a dedicated chef Burgers Seafood (calamari, shrimp, baby octopus, clams) Cuban dishes: rice & beans, fufu, pumpkin, mashed potatoes Soups: Cuban beans soup and vegetable soup Salads & sides: olives, artichokes, beets, carrots Desserts: guava pie, Cuban bread pudding, rice pudding, mousse, cakes, delightful pastries Ice cream flavors: guava, vanilla, mantecado, soursop, chocolate, strawberry A special thanks to José Miguel, our waiter, who always kept our drinks topped up and made sure our kids were happy and comfortable. The beach was like a tropical paradise—clear water, soft sand, and perfect for relaxing or spending time with the family. One of the best parts of the resort. --- ? Final Thoughts Iberostar Daiquiri exceeded our expectations in every aspect: staff, food, entertainment, and natural beauty. We look forward to returning and highly recommend it to families seeking a warm and welcoming Caribbean getaway.

This Resort is dated but very clean . The staff are very friendly, There is lots of food available at the buffet . If you're looking for a buffet that serves steaks, salmon , large servings of seafood, this is not your resort. This is a resort that allows you to relax at the ocean front or at the 2 large pools . There are lots of beverages at the bar, mixed drinks and lots of cold beer. Just make sure you bring mosquito repellent!

The hotel room was more than adequate. Cleaned daily. Housekeeping staff very thorough, attentive and kind. Water pressure was fine and plenty of hot water. Pool was good, no complaints. Plenty of lounge chairs as it's slow season. Buffet was adequate/good. Chicken, beef and pork every day. Pasta was amazing. Assortment of fresh fruits and veggies. Lots of bread, no eggs at all. Biggest issue: local cubans arrived, and took over the entire resort. I observed at the snack bar, numerous times people ordering stacks of ham and cheese buns, like 10 of them. They eat 2 and throw the rest out. This goes on all day, everywhere. And you are stuck waiting 1/2 hour for a sandwich. The buffet is even worse. They race in, swarm the buffet, grab 3 or 4 plates each, stacked high with all the meat, bread, cakes, ice cream.. and then they WASTE IT ALL! ..Except for the day they are leaving. Where they take practically everything they can from the buffet. The entire grill of meat..ALL the cakes...everything...then they throw it in containers and take it with them. After waiting 45mins for them to be done, there's not much left. And it's picked over. They leave their garbage everywhere, paper cups, plates, cigarette butts, dirty diapers. I spoke with someone about this, and my understanding is management is afraid to address this because they fear retaliation.(bad reviews or loud arguments) and staff go along with it because they fear reprisal from management. It would have been an excellent vacation spot but for the 3 or 4 days of dealing with this. All the staff are tremendously friendly, warm, helpful and kind. The only other issue i had was the beach. A lot of plant matter raked up in long strips on the beach and left to rot, which stank. And the water has a lot of sea shells, and coral, which requires water shoes. However there's a much nicer beach. Playa Pillar which is a short bus ride away. I would not return to this resort until I was assured that management has found a way to address the locals.

I went in June and the resort and staff were lovely......BUT I would never again go on the off season, the Mossys at night would carry you away and they opened the resort up to local Cubans to book to stay. I have never seen so many disrespectful people iny life, right from the amount of food they waisted to the complete ignorance they had for other people on the resort. I would go back but only during tourist season.

I can not express this enough-the staff members of the Daiquiri are Amazing. From the staff to the serving staff, to the bartenders and garden staff are so friendly and accommodating. The beach, for me, left a lot to be desired. The water is very “grassy” and did not give the water view I was looking for. The area is windy, which is great for the wind surfers and kite surfing. I would prefer a calm ocean. I would still recommend this resort to everyone. I met amazing people there that have returned 9, 15, and even20+ times. It is an amazing resort.

Visited Iberostar Origin Daiquiri April 16-23. BEACH: 1. Weather was sunny, the water was warm, but due to extremely strong wind (up to 40-50 km/hour) we felt cold on the beach and in the water. Heaven for kite surfers, but we did not enjoy our time on the beach. 2. There were NO water sports available, neither catamaran trip to coral reefs, due to the wind 3. NO corals for snorkeling from the beach, despite some comments 4. White sand in the water was only 10 meters wide with the grass further on. Not pleasant for your feet. It was a nicer beach about 2 km to the left at Sol Cayo Guillermo hotel RESORT PROS: 1. Small size of the resort, everything is close, many trails to the beach with showers on each 2. Tasty food: meat, chicken, turkey, fish, cheese 3. Comfortable rooms, nice balconies, quite air conditioning 4. Comfortable mattress and pillows 5. Good espresso 6. No mosquitoes (I guess, due to the wind) 7. No power outages RESORT CONTRAS: 1. Looks like the management is bad. 4 stars? REALLY? Nobody met us when we exited the bus. No welcome drinks as well. No bellboy/carts, we had to carry luggage ourselves. At least the receptionist described where our building is. No printed maps of the resort were given. 2. No soft drinks/beer in the fridge. 3. NO 110v outlet in the bathroom! We payed $20 a week for antique transformer for our water pick flosser 4. No normal milk, only milk powder. Cappuccino was awful. 5. Limited glass in the main bar. Coffee from the paper cups had a cardboard taste. Paper cups were not the quality of Tim Horton’s ones 6. Poor variety of spirits in the main bar. Better bottles (on the left, and on the right) for sale only. One evening (8 pm) they even run out of ANY cuban rum 7. No plates for the soup. Used paper cups 8. Ping pong set is garbage, especially rackets 9. Never seen a cigar bar open. 10. Music at the pool was very loud. In the lobby in the evening way TOO LOUD. People can not talk to one another. 11. Water with some kind of colour was displayed under the name of “juce” 12. La Marina restaurant was closed for renovation 13. Internet connections are getting lost often. Sometimes you need to go to the front desk, and complain, and they do something on the computer (my guess is to disconnect the other user) to let you in. 14. I don’t think they ever swept the floor in our room.

Having being in Cuba a number of times this was our best experience so far. The qaintness of this resort means everything was minutes away. Beach room and food. The pool is probably a bit small if it was full. Beach is great and short walk to really shallow and sandy spot. Lots of kite boarders on right beach provided entertainment. Fresh fish cooked at meals. Simple food but fresh and delicious. Great value vacation.

We stayed at the Iberostar daquarie in Cayo Guillermo amd it was an absolute unbelievable week. The food was plentiful and alot of varieties. The staff bent over backwards to make our vacation the best ever. The beach, pool, bars and restaurants lived up to our hopes and dreams.

The hotel was very nice and the grounds were very well kept, there was always people working and cleaning. The maids did a good job of looking after the rooms. I’m not a fussy eater so I was always able to find something to eat. Sunwing put on a dinner for the guests, nice touch. The hotel staff at check-in were extremely friendly and polite. Jose and Andrea were wonderful to us. Will I return, probably !

This was our second visit to Original Daiquiri and we loved it, the grounds are beautifully kept, the lobby bar, is a great social place to be, the bartenders there are the best and so are the bartenders at the pool bar. All the staff are wonderful, but the one thing we love is the beach, great for long walks. We have no complaints, hopefully we will be back next year.

Surprisingly, after so many bad news in the media about various shortages, this resort had everything. The food was fresh and variated, rooms were very clean and cleaned every day, the bar had what we wanted and no waiting lines, the staff amazing! Cannot think of negatives for this resort, 4 star indeed.

The variety of food was very good considering this is Cuba. The resort was clean. Staff was friendly and the stores were open often. The pools were clean and maintained. The beach was awesome. The activities were plentiful. Room service was great. The rooms themselves were a bit dated. Fridge worked. We had hot water in the shower. Suggestions: they need to install more hooks. We had nowhere to hang up our wet towels and swim suits. We could have used an extra dresser as well.

great staff very nice beach no shortages lots of food fantastic xmas eve meal our 4th visit to this resort at xmas will return next year no power shortages. special thanks to Adreana , Marieelene , Keven, Leo, Samy ,Richard and Big mama. Raoul, and Rachele

I must say when we first got to the resort we were pretty unhappy with the food and our room. The room we had was right beside the shared balcony, and our sliding door lock was broken. However we got our room changed, and the food was way better the next day. Yes cuba food is cuba food, but normally we don't have issues with that as we can always find something. However the first day was not like that. Day 2 on was a lot better. The people there were amazing! Very friendly! The Christmas eve supper spread was simply amazing! My eyes just about popped out of my head with amazement! The shows were fantastic, and the Christmas events they put on for the children was amazing! I love the Cuban culture with their children. So very nice! I thoroughly enjoyed the events. We also noticed they were roasting a pig and turkey outside so we went over to investigate. The guys there were hand turning them for 6 hours! That is crazy, and it was very tasty. It is a very windy area, and because of that there were many people wind surfing, which was fun to watch. We normally snorkel alot, but this time of year the water isn't very warm. So we only got in the ocean once. We were told this area isn't great for snorkeling! Thank you for the lovely Christmas experience Iberostar Origin Daiquiri

it was our first time in Cuba. the resort was nice, the staff were all very sweet and helpful, the hotel rooms were clean with AC, the pool was nice and clean, it had nice entertainment for families during the day as well as at night, the food was good but they had lots of flies on the food in their open buffet restaurant. this resort could properly use some food containers that has lids to avoid the flies from standing on the food.

My sister and I stayed at Iberostar Daiquiri Cuba June 13-20. It was my second time and even better. Great weather. The resort was so clean, the food so plentiful and varied, the à la cart restaurants were great. We even had lobster. They cleaned the pools daily and the pools were great as was the beach. Coffee at the front bar was the best. And the staff were so friendly and amazing, Raina the housekeeper, Raul at the front desk, Yurisbey at the buffet, Juan Manuel at the Mexican restaurant, Mariamella our concierge and Debray at the bar- all friendly and forgiving of our bad Spanish. Already planning to go back next year!! Highly recommend!!

Resort was beautiful! Nice and small for those with younger children or for those that don't want to walk lots to get from point A to point B. Lobby was beautiful and open. Rooms were clean and bed comfortable. Beach was AMAZING. Lots of chairs and shade. Food was good but flies were terrible!! Staff were so friendly especially the lady working the beach bar...knew our name by her next shift. I would 100% recommend this hotel for a relaxing vacation. Look forward to going back again soon!

The resort is just beautiful,very clean very friendly working people,anything needed got on it rite away,luved that,BUT dinning is horrid,flies all over the food and tables,they even came on hands face anywhere they could,didnt want to eat the food,just covered in flies,what a shame,something has to be done to get rid of that,beach was also beautiful,other than dinning it would of been a great week.I would recommend this resort except for dinning,sorry for that,eat food that they cook infront of you.

My daughter and I spent the first week of May at this resort. We stayed in the Granma building which was very close to everything so no unnecessary long walks anywhere which we prefer. The room was clean and such comfortable beds. Air conditioning worked very well. Looked forward to the wonderful creations that the maid did everyday with our towels and blankets. The resort itself is beautiful and on the smaller side so everything is nice and close. It was not overly crowded, plenty of chairs and places to sit to hang out both in the lobby and around the pool. Staff is amazing, fun and friendly. Lots of entertainment throughout the day and every evening, always plenty of seating. The Buffett has plenty of fresh food everyday but be warned there is not much variety so you will need to be creative if this isn’t to your liking. There is a snack bar behind the pool that serves French fries and sandwiches throughout the day. The flies were really bad at the Buffett, the staff did what they could to control them. The beach was amazing, beautiful! Tons of shade to hangout all day. Tropical fish will swim around you while you swim. You can walk quite the distance in either direction. Tips should be given in paper money, not coin. Coin is useless for them. But even better take some extra bars of soap or toothpaste to give out instead. They lack basic essentials. If you google it there is a good list of things they need. Also don’t forget the gardeners. We love this resort and will be returning often.

Extremely well laid out resort, tastefully colored and decorated and clean as a whistle EVERYWHWERE. A very friendly and appreciative staff. Accommodations were very comfortable. Entertainment was professional and quite impressive. The bars could use a menu to identify what is available. Having more options for drink mixes like ginger ale, coconut water and fresh lemons and limes would be a favorable improvement as well. Two thumbs up for no harassment by vendors anywhere. We are very likely to return to this resort someday for sure! Mike and Sheila Nova Scotia, Canada

We visited this resort May 1-8 and had an amazing time. We previously stayed here 12 years ago and loved it then, but with all the shortages and stories of bad food and poor drink selection, we went with low expectations. We were plesantly surprised by how good the food was and there were plenty of choices at all the bars. Our room was adequate, clean with plenty of hot water to shower and nice cool air conditioning. The staff was amazing and the entertainment was great. We really had no complaints. For the price we paid, i don't know how anyone can cpmplain about this property. We have travelled all over Cuba and Mexico and this resort remains one of our favorites!

The Daiquiri is full of character, from the decorations, the colorfully buildings and the landscaping and all the staff are so friendly and very helpful. You can tell they take pride on what they do, from the women who clean your rooms, the gardeners, the cleaning people, the servers, the entertainers and your friendly bartenders and also the front desk staff. We have been to Cuba 7 times and this was our best food ever. We will probably be back. Great beach and always room around the pool.

Grounds and public areas are well kept. Room is clean. Dining is passable, don't expect too much in Cuba. Staff are very courteous and helpful. WiFi not too great. Ample lounges in pool area as well as at beach.

Food was not too bad 8/10 for resorts pools were very nice Bring lots of sunscreen Cubans are very friendly and help you the best they can Beautiful, nice long boardwalk you can jump in to the ocean Snorkelling was absolutely amazing

Staff are excellent Food is exceptional for Cuban resorts Beach is great on non windy days Entertainment at night is great And now I have to write some more to fulfil the 200 character that is required to complete this survey

Another amazing week at the Iberostar. Good food (as far as I know they ran out of pop, but that doesn't effect us as we are not pop drinkers.) weather was amazing, staff so friendly and the shows are amazing. Now the down side, there is a new (very green) manager who is not in the least bit interested in how happy his guests are. When speaking with staff, they are all not happy with him. He won't even speak to many of the staff, no good morning, doesn't know many by name. Which is really sad because you can feel tension when he is around.

We thoroughly enjoyed our trip and stay at Iberostar Daiquiri, Guillermo Jardines Del Reyes. Expectations were absolutely met. No food or supply shortages. Staff were all absolutely Amazing. Always smiling and genuinely wanting to help and serve you. Our only feedback would be a better explanation of the wifi access/limits and a venue with some snacking food available 24 hours. Outside of that again it was a fantastic stay!!

The pros definitely outweigh the cons of staying at this resort. My cousin and I went the week of April 1st and the purpose of the trip was to relax so this resort being a smaller resort was a great place to do just that. We were in an ocean view room in the Varadero building. Clean rooms a little dated but everything was fine with exception of the toilet not flushing properly. The staff were friendly and very attentive when we needed service. Like most people we don’t go to Cuba for the food but I was happy that they had bread and rolls at every meal, poached eggs boiled eggs and omelettes at breakfast. As well there was always some kind of fruit to eat. Pork, beef, chicken and fish were usually all available at the grill along with pasta station stir fry and fried rice station. No going hungry and for a week I don’t mind having the same choices everyday as I could just pick something different to eat. We talked to a lot of other people who loved the resort and kept coming back. We never had to reserve a chair at the beach and there were always some available no matter how late we ventured down. The only true negative for me was that the beach had seaweed about 10 feet into the water . You could walk down the beach in either direction and find a wide beach with no seaweed so wasn’t a deal breaker but I would have preferred a better beach. I could walk 25-30 minutes in either direction so it was a great beach to walk and lots of sea shells. Entertainment in the lobby every night and people liked to sit around and relax. There were night shows in the theatre as well as a disco however we were too tired to bother so not sure about these. I was happy with this resort.

What a wonderful resort. Food was plentiful and tasty. Staff warm, welcoming and friendly. Could use a bit of a variety of liquor and snacks but no real complaints ??? Would be nice to have screens on patio doors and waiters at the pool.

We spend a week at Iberostar Daiquiri at the end of March 2024. Small group of 5 people. First impression was 'What a rathole we got ourselves into!' - reasons being flight came late, check-in took very long, and no restaurant was working, hotel does not have ANY food provisions for arrivals after 22:00. So hungry/angry guests go to sleep in Cuban style - hungry! Don't have any REAL 24-h snack bar. Also rooms are looking old and musty, some lights not working, some furniture missing. Rooms were clean, but still first impression was not favorable. Next morning we were rested, ate and had a nice swim, things look better. Overall, we had not a bad vacation! So here is the list of pros and cons: Food was good, probably the best we had in Cuba recently. Both fresh fruits and meats/fish present and well prepared. To the chief chef - thank you sir/madam!!! No shortages (at least no considerable ones). Beach is nice, sand is clean and white, seaweed cleaned out daily, enough lounges/shades, beach bar - good, Pier is maintained and nice. Coconuts - cut for you for a small fee daily. When wind is mild, swimming is very pleasant, but no reef close to the beach. you see lots of fish hiding under pier from birds. you can also see the lion-fish under the adjacent hotel's pier. We spotted starfish and sting rays once. Staff is friendly and tries to help - even the infamous front desk staff. Waiting staff at the restaurants are somewhat slow, but bearable. Showers are good and working, hot water present. Internet is limited to 7 hours per week, but is relatively fast and present in the rooms too! Very good!!! Reef is in 1 km to 3 km from the beach - catamaran ride for $20 or excursion for $50. Reef is so-so, but at least present. 1 hour bicycle rent is included, also 30 min catamaran run is included - use it, we liked it. Cons: Mosquitos near rooms and beach. Was not so bad for us, but some guests were all red spots, like chickenpox. WINDY. I mean - kite-boarding and stronger. Could be a pro if you kite, but for swimming - not good. out of 7 days 4 were too windy, and 3 were very calm and nice. Rooms are spacious but aged, they smell faintly of age, for some could be a big con. NO food provisions for arrivals after 22:00. if your flight arrives after 9 pm prepare some sandwich for that. IF hotel admin reading this - you are CRAZY not providing this, EVERY other hotel - even 2 star ones have something for late arrivals. it creates VERY BAD first impression. First connection to the internet was iffy and confusing, messages are in Spanish, even if you choose English. Once you are connected - done your browsing/calling/uploading, disconnect to save hours for later, next connection is ok, though wait for it, takes few seconds waiting. You don't need to enter password again - just wait. That is it. Few tricks: if you ran out of internet hours - go ask front desk for more, no charge. If you want snorkeling - instead of catamaran for $20, you can go to Diving center (600 m walk to the left) and ask to ride as a passenger - same $20, but reef is nicer and bigger. They depart around 9:30 and 11:30 (approx) Check out a wild flamingo flock - 1.5 km total walk from the beach to the right (800m) and at the next hotel (starfish) right again - another 600m almost to the main road, flamingo laguna is on the left.

Lobby was inviting and the food and food staff were very good! Room quality was not good. Phone did not work, safe was broken, only hot water. Reported to frontdesk and was told by work people that came to our room; they could not do anything about it. Housekeeping was not great . Grounds people were extremely friendly.

Congratulations Iberstar Daiqui on your 25th Anniversary! We stayed from March 9th to the 16th and loved every minute. No problem from the Aéroport, to the bus, to the resort and through check in. Lovely welcome with a refreshing drink at the lobby and safety room for our luggage until our room was ready. Looks like there was a refresh in the lobby furniture and the buildings had been painted. Full complement of staff and it was so nice to be recognized by familiar faces. As repeat customers we were given some special treatment and it was appreciated: thank you Iberostar, great idea. Food and drink were plentiful...LOL...no shortage of white wine here! There was a problem with flies in the main dining room last year but not this year. Beaches were immaculate, grounds were lush and in full bloom and our room was always clean and well supplied (thank you Ladies of the Varodaro building). Seems like all excursions were up and running; entertainment both in the lobby and at the entertainment building were in full swing and games and activities at the beach and pool were going strong. Great fun! We have always recommended the Daiqui to our fellow Canadians and our stay this year has just re-enforced our support. Thanx to all the staff for a wonderful week in the sun! Hope to see you next year.

I enjoyed staying at the Daquari and I would recommend it to my friends for sure. The food was very good, the staff were amazing, and the beach and hotel and pool were outstanding. I WILL COME BACK~ It was my first visit to Cuba!

Staff were awesome. Been to this resort so many times & its my 2nd home. Was here in Oct, Nov & just got back again (feb). Everyone goes out of their way to help make your stay welcoming. From the front desk people right to the cleaning staff, gardeners wait staff etc. I'd highly recommend this resort to everyone. You won't be disappointed. Yes they had a few shortages but its Cuba always plenty of fish chicken, pork etc. I go for the friendliness of the people, beach & sun. Planning my next trips fir next fall & winter. Entertainment staff were awesome. Trapeze arttist in lobby unbelievable

Beach is amazing. Staff is friendly and attentive and if you had a problem it was addressed immediately to the best of what could be done given the shortages and limitations that are Cuba. There are no pushy people selling you anything on the beach so that was nice and particular to Cuba. The rooms are basic. Fresh towels and bottles of water everyday. The areas are sprayed for mosquitos daily so that was not a real issue other than for an hour or so at dusk. Food is plentyfull but basic. Always had fish, chicken, beef and pork dishes. Fruits are tropical only with the occasional imported apple. No almond or soy milk ...just milk. No cereal for breakfast although plain oats was an option. I will be back again....

very well upkept older resort Great beach Great staff ( 2 Franks and Adriana at front desk. Keven at the courtacy desk very friendly at the lobbybar) good food for Cuba) Nice room . our 2nd visit at xmas Great xmas eve meal!!! See you all next Xmas

We stayed two weeks. Hotel, rooms, beach, service are great by Cuban standards. Food - is beyond terrible and I mean it. Vegetables selection - cucumbers and cabbage (not even fresh), that is it. Same food selection is served every day. And the selection is at its worst. Prison food. Flies are everywhere in the restaurant. Entertainment is minimal. You WILL get bored unless you are a kitesurfer. Decay is evident everywhere. It is only going to become worse. I love Cuba. I have travelled to Cuba more than 20 times. And Cuban people, They are modest and polite at this hotel. But this is my last trip. My advice- pay a bit more and go to Dominican

The resort is situated on the beautiful beach with crystal water, it is great wing foiling and kiting. The beach stretches for several miles . Colorful villas with spacious rooms. Good service, the staff is very friendly, The food is good but not enough fresh vegetables.

My stay at Iberostar Daiquiri was wonderful. The grounds are clean and well kept. The pools are crystal clear with lots of space and plenty of loungers around. The lobby is great, with a TV so i could watch my Sunday Football. Beach is Beautiful, there is a great pier to go snorkeling from with lots of different fish to see. Best part of my stay though, was the super friendly and welcoming staff. They made me feel at home. Cant wait to go back

I went to Iberostar daiquiri in April. And I again visited last week. The staff goes out out their way to accommodate you. Please remember you are visiting Cuba. There ARE food shortages which the government controls. Bring protein bars, peanut butter packs or snacks. The shows are fabulous along with singing in the lobby at times. The courtyard was wonderful in the morning where I enjoyed feeding the Mother & 5 baby roosters. It was quiet while enjoying my breakfast of fresh buns, omelets and fruit. Thank you to the man at the front desk for fixing my phone! You are fabulous. I dropped it in water and he fixed it. Once again, thank you to all the staff, the girls ate bar who brought me my favorite food for breakfast! I will be returning again soon. Miss you all, Janet

I would never visit this resort again. The hotel room air conditioner didn’t work. The buffet was disgusting with flies on every piece of food. Cockroaches running everywhere. The food even raw chicken being undercooked. No cocktails were available except for the very basic. Never been to a resort that had absolutely nothing in the mini fridge in the room. A lot of staff rude and unhappy. Would love to ask for all my money back because all I wished for was to be back home but I know that won’t happen

Grounds and public areas: very neat and clean Rooms: Clean, needs better pillows, toilet seat needs repair Staff: very friendly and courteous Beach: beautiful - ample reclining outdoor beach beds Fishing: good fishing at extended pier. Pier is lighted up at night. Restaurant: compared to our previous stay, shortage of staff, tables were not cleared quickly enough; there is a shortage of butter, bring butter and peanut butter

This was the third time I vacationed at this resort …… about 4 years between stays , I find the resort going in the wrong direction …… taking into account post covid , and understanding it’s truly not the fault of the staff , I think they could have done a little better …… some of the staff weren’t very friendly …… understaffing , resulting in long lines ….. sometimes running out of certain foods ….: I’ve never travelled to Cuba for the food , yet this trip was considerably worse …….. upon arrival , I checked approx 20:30 , went to the bar , and told they didn’t have any rum ! …… no rum in Cuba ! …..: hmmm …… yet , 5 steps away , I could purchase all the rum I wanted in the gift shop ….: interesting ? ….. to be fair , rum did arrive , a few days later …… trying to secure a taxi from the resort became an Olympic event …… first time in Cuba ( been there 12 times ) and been chewed badly by bugs …… a lot of people on the resort had the same issue …… I guess the bottom line is , Cuba is hurting ….. which trickles down to tourism ……: on a positive note , and I wish I could remember her name ( I know shame on me ) ….. my transat rep was amazing …… she went above and beyond to help me out …… and of course trip central.com …… very professional , thanks ! ……: I’ve always loved Cuba , but I think my next vacation will be elsewhere …… until Cubas in a better position …… sadly , I would not recommend this resort 🥲

Hotel was old but well kept with character. Rooms were clean . TV sucked but that Cuba. Beach was beautiful and water great. Staff were outstanding friendly and helpful. Wifi was good but had to go to the desk to resign in all the time, sort of a pain. Shortages in Cuba were felt in the resort, you didn't go hungry or thirsty but they ran out of things from time to time. Overall had a great vacation and even being covered with noseeum bites and the shortages I will go back.

The hotel itself is good enough, we were told in advance about the food quality being not great and it was exactly it. Id you travel ensure you bring in some snacks, insect repellent, after-bite and of course a lot of sunscreen. People and staff were great, and I think they take the experience to another level. They are always keen to make you feel comfortable, and ensuring you are having a great time. Bedroom was good and clean. Everyday the maid will drop water and change towels if required. Buffet restaurant is good and has some variety. I think the only problem we had was with one visitor family that had superiority thinking, and even there hotel staff was able to manage. Tip: Cuban people are just amazing and in this hotel in particular they appreciate you coming and of course sharing a tip. Although it is not mandarory and you shouldn’t feel pushed. I totally recommend this hotel for kids and family. There were daily activities, night shows and performances. And at least our kids had a great time.

The beach is absolutely perfect. The staff was friendly and genuine. The facilities were well laid out and the accommodations exceeded expectations. We spent very little time in the pool but it was very nice.

This hotel was an older, smaller resort, easy to get around, with an amazing beach and great entertainment. The rooms were dated, you could see where there had been leaks in the ceiling and walls. Cuba is still recovering from Covid, they would often run out of certain things like toilet paper in the main lobby bathrooms, drinks and food. The buffet was the same food all week at every meal and the a la Carte ( we could only get into one) was the same food as the buffet.

Everything about the hotel is fantastic Clean,great for everyone of all ages Beach is fantastic for walking, swimming,snorkeling Would recommend the glass bottom boat tour,amazing! Difficult at this time with food and alcohol supplies Difficult

There was a lot of flies all over the buffet over the food seen some cockroaches around the food, had flies in my coffee, in my pasta, the food was not good at all, lots of mosquitoes,I have mosquitoes bite all over , the same with my family , we were 7 adults and 4 children ,the only good thing was the beach and entertainment.I don’t advise anyone to go to this resort. We were very disappointed.

Thank you Tripcentral for all the info updates re: travel\Covid/reviews. All were so helpful in our choice to return to the Iberstar Daiquiri. We (three 60something women) had a great flight to and from the island. Customs on both sides were no problem. My sister and I had been to this resort quite a few times and were not disappointed. Yes, we understood that the Cuban land and its peoples are in a difficult situation but they greeted us with such warmth and cheer. Rooms were a little run down but spotless. The food was simple but ample....and the fish!!! OMG!!. Loved the pig roast; loved the beaches; loved the entertainment. This was the first time to Cuba for my friend who has travelled quite a bit and I had hoped she wasn't disappointed. Nope, she also fell in love with the people and place and will come back again. Yes, there were some issues: flies in the "Big House"; ran out of wine, both red and white; no door on the closet. But really? no complaints here. Thank you to all the staff ...LOL...especially the Bellman and Front desk. Thank you to the cleaning staff of the Trinadad building. Hope to see you next year!

Almost everything was very good and we got first class service from hotel's staff. It will be easier to list minuses, as there is only three. Buffet - Food was very good, fresh, choice of fruits, vegetables, meat, fish, excellent bread and a lot of annoying flies Room - renovated, clean, bed comfortable, fantastic view, but could not open the window for fresh air as there was no screen. Beach - cleaned daily, nice sand, water shallow, but a lot of vegetation in the water, For crystal clear water you have to walk around 300 yards towards next hotel. Everything else I would say 10/10. I am really happy with our trip.

Visited March 24-31, our second time since November 2022. A great go to for an inexpensive vacation. Can't do better than the beaches at Cayo Guillermo. While the hotel was full, the food was not as good as in Nov, when the hotel was only 1/3 full. More choices this time but lacked quality. Flies in buffet made for quick meals. No wine at all. Purchased a bottle in the store and more when we went to Moron. No Cristal one day, Moosehead cans served. Rooms are dated but comfortable and clean. Staff is amazing, very friendly. A la cartes are delicious, a nice break from the flies!

Beautiful long beach/ Small hotel to relax for beach lover/ a lot of beach chairs and palapas/ very clean :washrooms and pool and on the site. very good room cleaning room service All hotels in Cayo Coco /Cayo Guillermo have shortages of Wine (red,rosé,white) since a few months,have to buy it at the tienda of the hotel (plan B)

My 4 time at this resort. NEVER AGAIN. It is run down, it is dirty it is disgusting filthy, bugs in our beds, cockroaches EVERYWHERE. no water in our rooms, toilets did not work, tv did not work, cockroaches walking all over the food in dining area. No food!!! No drinks. My kids went home traumatized from All the bugs in the beds and our room, our bed sheets had brown/bloody stains which were not changed in 7 days even after we requested and begged them to change them. Snack bar had no food they would cut a 3 inch burger in half and give two 1.5 inch halves to my two kids! DAILY. No juices no soft drinks. DO NOT TAKE YOUR CHILDREN HERE. 4 families that came to this resort on out flight left after one day. We met them on the way back to Toronto, they moved to Different resorts in the area due to bugs and filthy rooms🤢 Sunwing and tripcentral Should not sent Canadians to this nasty unsanitary resort that is a NIGHTMARE!! Beware…..

Issues from the start. We were given two options, to switch rooms or move to the 5 star resort. The rooms we were offered were no better and some had 2 beds instead of a queen or king. We didn’t move to the 5 star because we met a couple groups of people who told us they didn’t have food and they also had cockroaches. This was by far one of the worst experiences either one of us has had. The paint was peeling, the vents were rusted, the fan in washroom didn’t work at all, the outlet in the washroom was hanging out of the wall, the washroom door didn’t close, the light in the washroom had no cover so you could see right through to ceiling between floors, the food was so limited and if you didn’t get there once buffet opened you weren’t getting anything. There were days they didn’t even have different foods, it was just massive bowls of rice placed all over. Also got bad food poisoning from the meat we think. There was pork chicken and beef depending on day. There was cockroaches in the buffet area ( I almost died so gross). There was another patron at the buffet who screamed yelled “cockroach” and killed it. They had run out of tequila and vodka for a few days. Honestly I wish we hadn’t gone at all and had waited. The experience and vacation was not one I’d ever want again. The best part of the trip was the plane ride there and back.

Although this resort was pretty clean as l have seen worst, the food was terrible there were not condiments no pepper, butter for toast or peanut butter or jam, no syrup for French toast some days no milk for coffee. The only alcohol was at times white or red wine, rum and beer. Mixes for the rum was scarce. The toilets did not work. I had to complain for 3 days in a row to get my toilet in my room fixed. Some rooms didn’t have hot water. Toilet paper was scarce so make sure you bring your own. We made the best of a bad situation and did have fun as we met lots of nice people. The employees were very nice and friendly but very short staffed and those working were run off their feet and still managed a smile. Unfortunately there are so many wrong things l could not possibly recommend it

Very clean. No hot water in my room....did not move me to a different room, even though I did complain, used friends shower, food was hit and miss...but it is Cuba...condiments hard to find, butter hard to find, no labels on food so you never know what the dish is, lots of rum but mix would run out every day....always cola on hand....not today....maybe tomorrow type of hotel...need more staff ....cleaning staff friendly.......again...it is Cuba....decent place

This hotel has gotten very bad. It was our third trip and last trip to this resort.Definitely not a 4 star 2 at best. Needs upgrading do not consider it all inclusive when the are always running out of food drinks mix no white wine.Table were left dirty so hard to find a clean place to sit. Dishes and cutlery were not clean looked like sheets of toilet paper we’re our napkins. Rooms need to be fixed no hot water for 2 weeks had to shower by the pool as we had no water bedspread is dirty and very worn patio doors don’t work if you have a phone most don’t work they charge you for a safe but most don’t work missing a lot of light bulbs.Management is good at listening but do absolutely nothing to fix any problem. Staff is mostly very friendly. Worst thing was the second week we were over run by locals. Arrogant rude not waiting in food lines taking whole plates off the buffet for themselves sitting and used other guest towel stating I am Cuban and can do what I want when confronted. Staff at hotel were afraid not to serve them first because of repercussions later. We spoke with lots of guest who also said they would not be returning for a lot of the same reason. We did not want to be treated better but equally. Our bus to the airport for our return trip was 1 1/2 hour or more late picking us but and we could get no answers from anyone as what was going on. It is in our purchase price to have a return bus but once we checked out there was no help. The hotel should have been notified what was going on and passed on the information to the passengers waiting. Also rats and cockroaches in the restaurant which is not the most appetizing. Would definitely NOT recommend this place any more. Our first 2 visit we loved this place but will never go back.

I was there fir two weeks. The location was very beautiful however the room was as not to my like . The bathroom door is as not closing, the fridge was not working I, the plug in the bathroom was loose I had to hold the plug with one hand and the blow dryer with the other. I went on the front desk three time to have that look after and some they were tanker care two days before my departure. The food was good and Planty of it .the entertainment. Was very poor..

hotel looking a liitle tired. Rooms comfortable but needing updating. lots of outdoor areas to sit but lots of smokers use the common areas. Food in one word was terrible.Plates dirty most of time. Bar selection very limited.Staff overall were pleasant but not overly so. Front desk reception- male worker, sorry didn't get name (no name tags) Not friendly.Left poor impression upon arrival

Hotel for older peoples, Main animation at the pool is the Bingo at 4pm . Room was really old . Food was good . Employee very friendly Not enough place to seat down at the pool or beach. Hotel is old but clean.

Beautiful beach with shallow water. Almost no waves. The food was good with lots of varieties- chicken, pork, fish with side dishes. Excellent cappuccino in the lobby bar. The rooms are a little bit outdated but clean.

The hotel was very nice and well kept. The staff were incredible! Everyone was so nice and gave the place a welcoming and relaxed feel. The beaches were beautiful, kilometres of soft sand, and a great place to get in the water and snorkel, swim or even do some diving (Coco Diving Centre was only a couple minutes walk down the beach, and those guys were wonderful to dive with, I highly recommend them!!) Overall it was just a great experience, we certainly look forward to going back! The only downside (being non-smokers) was that there were smokers everywhere. I felt bad for the staff who don’t smoke because a lot of the smokers would hang out around the main lobby and the staff that work there were stuck having to put up with less than courteous smokers. If this place were non -smoking, it would be as close to perfect as you could get!

Staff was excellent. Very friendly and helpful. The rooms were in disrepair and needed some TLC. Beaches could have been so much more if only they had staff to clean seaweed. Seaweed was removed only once during 10 day stay

Staff was excellent. Very friendly and helpful. The rooms were in disrepair and needed some TLC. Beaches could have been so much more if only they had staff to clean seaweed. Seaweed was removed only once during 10 day stay

Great staff. Food was not so good. But then again Cuba never is good for dining. Rooms were clean very nice beach as well as grounds. Entertainment should cater more to crowd........ .........................

This was an amazing trip to Cuba. The hotel had plenty of food and was right near the beach. The beach was clear and you can see the fish. The service was amazing and staff were kind. The room was a bit dated. But it definitely worth the money and price.

This hotel has seen better days. The weather was beautiful, and the beaches were stunning. But every walkway, building and area is very run down. The rooms need a major update, as the beds are very small. Our room was double beds, but the beds seemed more like a twin size. The bedding is old, and the pillows are old. We didn't have enough pillows the first night, so I slept without one for the first night. We had no hot water in our room. Staff looked into it, and decided it was because the batteries for the water heater were dead. They didn't have replacements. Since our kids were also on our floor we declined being moved to another building and would shower in our other room. Our room was also very musty. The first desk staff are mostly rude and hurried. It took over an hour to get checked on the first day. They would also only give you one room key, as they are having supply issues with key cards. This made it hard for my family of 6. You are given free wifi, but after the time is up, you need to return to the front desk to ask for more. The front desk always seem annoyed when we asked for more time. The buffet was passable. It was the same food served all week long. Choices were very limited, but I think this is normal for Cuba. There were often no clean plates, so you had to wait for them to bring out more. Often the plates looked dirty. The staff serving the food were kind and polite. At the tables they didn't offer spoons, so each meal I would track down a spoon to feed my younger child that required a spoon. I think this is a suppy issue. they are running short on many things. The snack bar was not good. They offered french fries and plain hamburgers. Served from a very messy-looking area. No condiments, no toppings. Just a bun and meat. I was most disappointed with the entertainment. There were absolutely no activities for teens and children. There was a large chessboard, a ping pong table, and a pool table. There was no attempt by the staff to engage the children at all. they had a volleyball net at the beach, but they did not have a volleyball.

Rooms are good. Food is decent. Less varieties than previous years. Very good espresso coffee in the bar but unfortunately the espresso machine was broken during our second week. Sport facilities include table tennis, billiard, tennis courts and gym. The beach is amazing

Room was nice. Two hour check-in because of room keys not working. Reception staff was unfriendly. Beach view was not a beach view, but mostly another outbuilding. The grass was almost waist high and grounds were unkempt. The beach was dirty - cigarette butts, weeds with burrs growing throughout the sand, empty promise of cleaning (3-6 feet wide) sea kelp off beach (never done), broken boards in board walks. Beach was weedy in the ocean! Flashing lightbulbs in hallways, pool cues missing ends and ping pong paddles broken. Scuba boat reeking of diesel fuel, making us sick from fumes on excursion. Jeep excursion was wonderful!! Buffet staff were super sweet! There were awesome friendly guys working around! Pools were amazing, and had great snack bar workers. Acrobat performance was top notch! Flutist was really good!

We had a great time, even though the main swim up pool and 2 a la carte restaurants were not open. The buffet and side bar food is good enough for me, I'm not a fussy eater as long as i got something to soak up the DRINKS. The atmosphere weather and beach is beautiful.. Please bring bug spray because those mosquitoes are no joke. Thanks again for a memorable experience

I chose this hotel because it said there was wifi and a 24 hour bar and 2 restaurants plus buffet. There was 1 restaurant and the front desk only let me make one reservation for dinner there for the whole week. after 11pm you CANNOT GET ANYTHING TO EAT OR DRINK. They only give you 7 hours of wifi. They also close the pool at 6pm :// a lot of promises were unfulfilled and i feel lied to.

It's not my first time in Cuba, but it was first time in Cayo Coco, and like always I didn't get disappointed. Honestly I can't get it, why everybody are complaining about the food, it was so good food there, a lots of fruits, meat , fish, seafood, pasta, vegetables, all so yummy. The customer service was great, all personnel at the resort are so welcoming, so nice!!!!! The common area always clean, same as great room service. The beach are so beautiful, just love it! The only thing I wasn't ok with it's mosquitoes, they literally eat me alive, but it's just me, not lucky I guess😉. For sure will visit this resort again, same as my friends with who I went there. One of them already planning to go there with a family on January 2023. Thanks a lot for making my vacation so wonderful 💕

This resort was not somewhere I would recommend anyone to stay. It’s dated, no renovations have been done in a long time. Washroom was dirty in the room, no AC in our room, food was terrible and same dishes every day. Staff was short handed but tried to do their best. The resort had majority locals. They ran out of coffee one day, ran out of beer one day. The 1 and a half pool was not maintained. Even the drinks were poor. While the resort was bad there is much to be said about the poor guidance by tripcentral, and the standards they claim is a “4” star. This was at best a 2. Stop overselling your resorts by rating them higher than they are. Would not recommend this resort to anyone and would ls say do not use tripcentral rating blindly.

As with all resorts this one is having a difficult time during the pandemic. The staff and management are trying very hard to keep the place safe. I noticed a big difference in the availability and variety of things to eat but I expected that. What disappointed me was the last of local fruits and foods as I had planned to make the best of the local stuff. There is still a lot of confusion with currencies. No one wants the peso so do not change any. Take $1 us for tipping but make sure you have enough as there is no way to get any from the hotel or bank.

We have been to this resort at least 4 times. Whole resort was very well maintained. Staff were very pleasant and helpful, maids were always cheerful and gardeners always greeted us. We like to stay at this hotel because there is a pier where we can relax and fish. WiFi system not very good, but everything else was excellent.

Our time at Iberostar Daiquri was exactly what we needed! The resort had everything we needed, a clean room with a comfortable bed, good food, and wonderful staff who welcome you as though you were a member of their own family! Some people may say that Cuba does not have good food, but if you eat a clean, healthy diet, you will be very happy with the food in Cuba. The beach was fantastic! The water was warm, the beach furniture plentiful and it was clean. Everyone had a smile on their face pretty much the entire time we were there. We can't wait to return to Iberostar Daiquri. Gracias!!

My husband & I have been to Cuba annually since 2015. With exception for the past 2 years. Of all the hotels we have visited, Iberostar is the best by far. Such a quaint resort and close to all amenities. Staff is awesome and accomodating. Food is plentiful. Must try the grilled Lobster. Highly recommend visiting Playa Pilar. Will definetly be coming back.

Let me start by saying this was our third time at the Iberostar Daiquiri. We chose this resort because the first two times were amazing !!! Only half the resort is open , due to covid I am sure , in a way that was nice because it was rather full at half capacity! It was extremely difficult to get a spot on the beach or near the pool as there were not enough chairs. My husband would carry our patio chairs so we had something to sit on . The grounds on the resort were very clean and coming along nicely since the hurricane in 2018. The pools needed to be vacuumed as there were plastic cups and cigarette butts on the bottoms of both pools. The small kids pool could not be used by the kids for a couple of days as it was very green :-( . The rooms were cleaned daily by the lovely ladies, they left very nice towel art daily and were very thankful for the small gifts left daily. The main washrooms in the lobby could have used a little more tlc and there was rarely toilet paper in them. The food was the same thing everyday breakfast , lunch and supper:-( No fresh fish , very little fruit and basically just lettuce and cucumber in the fresh veggie selection. We arrived on a Friday and tried to get a couple of the al la carts and the earliest we could get one was for the Thursday before we left and the Friday that we left. The staff just didn’t seem to be wanting to be there , it never use to be like that. The entertainment was little to none !! Not much going on at all during the day , in the past they always had a game of something going on. They ran out out Beer, sugar, coffee, vodka, pineapple, no tequila or limes just to make a few. I understand that covid is a big factor , however in speaking with others at the airport that we’re just down the road , not one of them spoke of shortages or lack of. The final straw for us was we didn’t leave until 6:15 Friday evening, I tried to extend our room as they explained to us they no longer offer a shower due to covid, they said we could have it only for two hours as they had a booking for our room, BUT they advertise that they leave each room empty for 24 hrs due to cleaning and covid , check in is 4 pm ???? In the beginning I said we would comeback again next year as we love the beach area, but I will really have to think about it :-(

The beaches and the people of Cuba have always been our draw to that country. Although the buffet was small, it was always full of fresh foods and was delicious. The variety was not immense but the staff and service always made you feel at home. There was always a stir fry bar, a beef/ chicken/ pork bar, a pasta bar and another one full of cooked items. The workers served the food to your plate and were always masked. We are thinking of going to the same resort next year with family and friends.

Our Family had an excellent stay at the Resort. The staff was helpful,friendly and courteous. Cuba has limited resources, but we were offered the best , safe , and comfortable hospitality. We will go back.

Just got back from 10 glorious days of sun, sand, & total relaxation….Although i have been to the Daiquiri many times, this was my first solo trip there, & it was amazing! People are the best here, & treat you like family…. Beach is just as stunning as ever, not at all crowded due to the closed resorts… it was fantastic! Food, as always, was terrific, service impeccable. I had to change my reservation 4 times due to Covid, but it was well worth the wait! Seriously needed to recharge my batteries after 2 years of no travel, & it was highly effective! One thing that repeat travellers should know is that the CUC currency has been made obsolete! Most resorts will take Canadian money, but it’s treated as American! The stores are urging people to use credit cards…. If you have American dollars for tipping, the Cubans appreciate it! Enjoy 😎

The staff at the Iberostar Daiquiri are excellent. They wear masks for their entire shift and remain pleasant. I know this is not the easiest thing, and I appreciate that they have such great care for their guests health and safety. The resort had just recently re-opened. Although all of the usual amenities and services weren't always available, we were well taken care of. There was plenty of food to eat - above normal Cuban standards, but not a culinary experience if that's what you're looking for. The room was refreshed; everything worked and we had a lovely view of the ocean. The beach was excellent as usual. We took our own chalk and played pickleball on the tennis courts. The bicycles were in great shape and the riding was the safest it has ever been. They have finished building all of the hotels on the Cayo Guillermo strip, so the roads didn't have all the construction trucks we had become used to. Thank you, Iberostar Daiquiri. We will be back as soon as possible.

The hotel itself needs many updates each room ( and we saw three ) has something that is broken or does not work properly......our room had no hot water Btwn 5 to 8 pm the shower was broken and the AC had no control for temp so it was either super high or off which was not pleasant ......the staff was amazing and super friendly

We again visited our Cuban family at the Iberostar Daiquiri. We stayed February 22nd to March 7th. This was our 10th visit to this resort and most certainly will not be our last. We had a Seaview Room with king bed. The rooms are very basic but clean. Food was very good this year with a wide variety. We ate at both the buffet and a la cartes and enjoyed both options. The number one feature of this resort is the beach. You can walk for miles on the beautiful white sand. Another fantastic holiday at the Daiquiri!!

This was our second visit to Iberostar Daiquiri, stayed last January with a group of 5. This year our group consisted of 9, visiting in February. We returned to this resort because of the things we liked. The beach, white sand, close to the shore line, lots of umbrellas, small resort so not so many people on the beach. The food was good, perhaps even better this year as the resort was full and functioning at maximum capacity. Buffet was better than a la carte restaurants. Lots of choices for fresh fruits and vegetables. Many dishes prepared fresh, excellent fish, offerings of beef, pork, chicken grilled fresh, pasta stations, pizza made to order. The restaurant offered different items each evening, sushi night, features such as mussels, crab, etc. Fresh bread daily, pastries, desserts, incredibly good icecream. Most of the rooms have been given a refresh, newly painted, new mattresses, pillows and draperies. New furnishings in the reception, and around pool area. However the resort is older and it does show in many places. The staff are very friendly and accommodating. the entertainment was some of the best ( I have been in Cuba many times). Every night a show in the theater, dancing that was very well done. In the lobby bar and area each evening they provided some form of musical entertainment, bands, vocalists, dancers, etc. As well as poolside live entertainment, music, contests, etc.in the afternoon. Bar service excellent, they went the extra distance by topping frothy drinks with hearts or happy face. Service not dependant on tipping (as was my experience at hotel in Varadaro - no tip, no attention). They did however run out of certain products (liqueurs) later in the evening (did I mention the hotel was full). The excursions varied, some well priced and others over priced. Trip to Pillar beach, one of the most beautiful beachs in Cuba.Pay 5cuc for hop on hop off bus or private transportation with lunch thrown in for 50cuc. Best value for money and a must to see is Buena Vista Social Club performance for 35cuc (includes transportation and drinks). The best of Cuban music by far. A NEW excursion this year at an off site Spa, good value for services at a fraction you would pay for at home. My only criticism of the experience and is not unique to this hotel. When I first arrived (late at night) and checked in, there was no record of my room preferences or links to people I am travelling with. The three rooms given were not even in the same building, let alone where we would have preferred to be. I identified this at check in and was told it would be two days before we could be moved. This is a common issue, not unique to this hotel. After a conversation with the hotel manager the next morning she was able to facilitate a room change that was acceptable. With a short turn around vacation (7 days), one does not enjoy spending an extra day or days to unpack and begin enjoying the resort. I would definitely recommend this hotel, good value for the money. This area is quite isolated, great for a beach vacation. If interested in shopping or touring, a different area of Cuba would be recommended.

This hotel had the best staff, was clean, most beautiful part on the beach. Would highly recommend, only problem was the food but you don't expect anything more when booking for Cuba. All around my party and I had a blast!

The hotel is nice but slightly run down. Our air conditioner wasn't very strong, which left the room with a musty smell the whole time. We always had warm water to shower! The food variety was fine and always plenty to eat! They could improve the snack options between meals. Other resorts we've been to had more options, the Daiquiri only had pizza in the afternoon and ham sandwich late at night. The beach was nice and great for kite surfing and snorkeling!

We, my husband and I enjoyed our stay at this resort. Rooms a bit dated but were cleaned every day, the lady who had this job was friendly, efficient, and professional. The grounds and beach were maintained. There was a wide variety of food at each meal, so you could always find something, lots of fruits, vegetables, breads, pasta, pizza, fingers foods, meats, etc. The staff was delightful, courteous and welcoming. We would recommend this resort!!!👍👍

We had a nice time at this resort. It’s a bit dated but the rooms were always spotless and nicely tidied. We found the food to not be as bad as I’ve experienced before in Cuba but we did have to watch the meat as they tend to undercook things, even chicken. But if you ask them to throw it back on the grill they are happy to do so. The staff is all extremely friendly and always willing to help. They had a blackout while we were there and the buffet was delayed in opening and we had to leave for our flight but they let me go in and get some food that was ready for my baby, that was really nice of them, they didn’t have to do that. The one thing I found a bit annoying was that the non motorized boat section there is no help. It was me, my fiancé and 20 month old and we were expected to push the paddle boat out of the water on our own. They watched us struggle and it was really frustrating so I hope maybe that changes. The pool was nice as well but we are beach people. Lastly, the beach is absolutely stunning. It attracts a ton of kite surfers because it is often quite windy but it’s nice because it isn’t so hot all day. All and all, it was a nice trip and I would go back if the price was right.

Resort very nice. Got quite a few bites from what I don’t know. The bathrooms in the resort need more attention as they were always out of paper. Food was good plenty to eat. Need more entertainment during the day. Booked a beachside hotel room. Surprised to find out it was beachside and not beach view. We looked onto a field. My fault just assumed. Staff very friendly except one rude person at front desk who walked away when he was asked a question

We were not happy with our room as it didn't have a king bed as requested and a few amenities in the room were missing. We asked for a new room which we got the next day. It was a much better room! The front staff were very accommodating. We loved the lounges. Loved the beach! Beautiful and clean. Bar service right to our chair on the beach, this was a first for us to experience! One day we even had a fresh coconut carved in front of us with Cuban rum added...awesome. Pool was lovely. We didn't like the pool entertainment as it was very loud. Not crazy about the show in the Theatre. (We have attended many theatre shows over the years so we are quite picky!) But we loved the strolling Cuban musical bands in the lounge and the other live theatre installations!!! WOW!! The food was good but not great. Loved the Mexican Restaurant! Experienced some real Cuban culture on the Bus Tour to Moron city, which we loved and thought the price we paid was very, very fair. We had the best tour guide Elisabeth. The resort needs some TCL and some renovations. It probably was a 4 star hotel at one time but we feel it is only a 3 star now. We loved the staff at the Iberostar Dacquiri! the nicest, most gracious people. They made us feel special.

This was our second time at this resort. We were not disappointed. The staff were very friendly and helpful. Our room was clean but the air conditioning only worked at times. The beach was lovely and kept very clean. Overall we were very satisfied and would definitely return.

Loved! The Staff !!! Each and every staff member went out of their way to ensure our vacation was what we wanted it to be. FOOD was a plenty! 3 cook stations and enough variety that even the pickiest of eaters will be satisfied. They have many sauces, oils and vinegars for salads and to add flavour to your meals along with several dishes of flavoured salts. Entertainment staff fun. Beach is close, clean and aquamarine! Drinks brought to you by amazing service staff. Scuba diving, wind surfing, snorkeling, catamaran volleyball.and more Lots to do if you want or nothing at all and soak up the sun. Sunwing excursions are affordable and fun! Recommend the all in one. Our favourite was the rum snd sugar cane tour. Iberostar Daquiri has scooter rentals for $25 cuc. You can travel the island and leave to go to nearby city of Moran. Rooms are fresh and clean. Onsite shopping for souvenirs or forgotten toiletries. Cigar shop onsite too! with very knowledgeable staff. We went offsite to purchase and found Iberostar Daquiri had the best prices. Highly recommended if this is your first trip or 100th to Cuba. Keep in mind this Cayo doesnt have inhabitants.. resorts only! If you are looking for a trip where you meet locals or check out local restaurants and architecture you will have to rent a car or take an excursion.

We booked this resort partly because so many people had great things to say about it. I was impressed right off the bat. Jessica at the front desk was so friendly and actually asked if my bracelet was good or if I wanted it changed. This was a first, they usually just stick it on and cut off my circulation. They spoke really good English too. We had no hot water for the first couple of days so o went to tell them and they were really accommodating and changed our room. We moved and all was well, they even called to check on us later. The staff everywhere is friendly, from maids to bartenders. The best bartender in the resort is at the beach bar "La Marina" named Einer. The food is good, we always had something to pick from and it didn't seem that they ran out of anything.

Had a great week. Resort is small so its easy to get around. Very clean. Rooms are fine. Nothing special. Beach is amazing. No trouble finding chairs. Had one pool day. Pool is small. We liked the beach better. Food is great. Mexican a la carte is great. Staff are friendly. Einer at La Marina is the man!!! He can mix a drink! We have never gone anywhere twice but we would go back here.