Gorgeous, lush tropical grounds that are beautifully maintained, with plenty of shade and trees taller than the buildings. Our renovated room had fully functioning A/C, two queen-size beds, and a garden view. It was conveniently located right next to both the beach and the pool. Housekeeping service was excellent throughout our stay. The buffet could feel a bit repetitive, but the wide variety of options made it easy to switch things up daily. It was especially nice having a buffet close to the beach. The à la carte restaurants were good, and the service across the resort was consistently good. That said, the buffet could benefit from more staff, as tables weren’t always cleared promptly during busy times. We didn’t try room service, so we can’t comment on that, but we really enjoyed the coffee shop. The entertainment team did a great job, and the pool was clean and appeared quite new. As for the beach, there is some seaweed in April, but staff clear it early each morning, so there’s very little during the day. Otherwise, the beach is clean and free of trash. The PURE Chill-Out Bar on the beach (reserved for Privileged guests) serves premium brands, and the drinks there were excellent. Overall, the staff were friendly and helpful. We had a minor issue with the safe (our mistake), which was resolved quickly. The phone line in our room wasn’t working, but since we were in the lobby daily, it wasn’t a major inconvenience—we simply used our cell phone when needed. We also didn’t receive beach towels in our room as part of the Privileged package, but it was easy enough to get them from the towel kiosk. The only downside is that the resort isn’t within walking distance of local shops, so you’re limited to what’s available on-site at resort prices. That said, if we return to Punta Cana, we would likely choose this resort again.

Just got back March 12, 2026. We upgraded to privilege which is located close to the beach. Large hotel with lots of walking which was fine with us. Here are my thoughts: Location & Beach: the location is pretty good but a good bus ride away if you wanted to go to Saona Island which is close to La Rowana. The Hotel is close to Punta Cana Airport & it is located on a strip where there are beautiful beaches. The beach at this hotel is very good and it has a sand bar & coral reef that’s in front of the hotel but behind the barriers however many ignored the barriers (ropes) and went beyond as you can stand up on the sand bar. Based on what I saw, the water was between knee to waist deep. That particular area had nice turquoise water which was beautiful to see. Value (price vs quality) & Rooms: the value was good. The suite we had was big, quite nice, clean & located close to the pool and beach. Our suite Rm 718 had 2 showers, a toilet, bidet & 2 sinks which was convenient.The bed was comfy however the pillows were too low for me. Nice touch with the umbrella which we did use, bedroom slippers, safe & laundry bag. Maid service cleaned the rooms daily. There is a Casino on site which we did not use, a games room, kids area and a nightclub where we did go in once however the music was playing way too loud. You were given pool cards which were exchanged for pool towels located by the pool. Food: I would say you get your money’s worth as there are many places there for food choices. Restaurants - Italian, Spanish, Japanese, Steakhouse (our favourite) & 2 buffet’s (main & by the pool). The buffet had a selection of various foods and it was pretty good, I expected worse. By the pool during the day there is bar-b-q meats with rice & potatoes and close to the kids area there is an area where you can have pizza. By the shopping centre there is a cafe/coffee shop where you can have your choice of tea, coffee, cappuccino and desserts. There is also the theatre where each night there is some event happening. Services: I would say my biggest pet peeve was the service and I have experienced this in every resort I have stayed in the DR. If DR would place some focus on training some of their staff in learning to speak basic English I do believe that the service reviews would improve greatly. I would say 90% of the staff do not speak or understand English so it is quite frustrating as a guest & I am sure also to the workers. They do not understand what we are requesting or asking majority of the time and it comes across as rude or indifferent but in fact they really do not understand English. In addition, they could improve our impression by smiling a lot more, many do not smile or acknowledge you when you are trying to get their attention. I was impressed by 1 staff member at the service desk who also spoke good English. His name is Jose and I believe he may be a Supervisor as the person I was dealing with called him over and said this was his boss. He is young and wears spectacles. I had a complaint went to see him and he resolved the issue right away. He was calm, professional & even went an extra mile to compensate for the inconvenience by having a small bottle of rum delivered to my room which was impressive. Any activities by the pool area or whenever any staff member was speaking, it was always in Spanish. As a result, we English speaking guests did not know what was happening but tried to figure things out when we shouldn’t have to do that.

The grounds were well kept and beautiful. The meals at the buffet were very good with many, many choices. The entertainment at the theater was exceptional and very professional. The meals at the Italian, Spanish and Steak House were first class. The maid service left a bit to be desired--the maid would take the dirty towels but did not leave as many clean ones as she removed--however the room was always cleaned very well. The room itself needed to be refurbished---the bathroom counter was in bad shape and needs replacement---we arrived very late on Feb. 8, 2026 and there was water leaking from the light fixture directly above the toilet so that when a person sat on the toilet the water dripped right on them--this was reported in the morning and did not happen again---however when the shower was used water dripped from the ceiling in the entrance. Overall we enjoyed our time at this resort.

Upgraded to Privilege and rooms are closer to beach but farther from main buffet and Lobby. Not the resort if u don't like walking. Walked 6-8000 steps most days just getting around. Found this to be an advantage though. Food was mostly excellent with usual buffet problems of sometimes not hot as we would have liked it to be. Lots of variety. Grounds are very well kept, lots of birds and fish in ponds. Occasional bug bite. Room comfortable. Several English language TV channels. Huge pool with shallow entry and deeper section. Going back again with Grandson and his parents as we are now sure they will like it. Short bus ride from airport.

Rooms are very outdated, this hotel is focused on their privileged guests, regular rooms are awful. The room we stayed in was missing hairdryer, the fridge was filthy, ceiling was leaking. The room was not ready for guests, linens were dirty and it took 3 calls to front desk for housekeeping to come and change the bed sheets.

This resort is immaculately maintained and is picture perfect to look at but the staff make it even better to stay at. The staff go out of their way to make your stay enjoyable. If you need anything, all you have to do is ask and the staff make it their mission to accommodate you with a smile on their faces. The help desk is very helpful, the wait staff are always smiling and singing. The bar tenders will make you a myriad of drinks. The overall vibe of the resort is a large, sprawling hotel but the staff treat you individually and make you feel seen and heard.

Needs a refresh. Most bathrooms are rough. Buffet mediocre. Main buffet is terrible. Service is non existent. Staff pretty good at beach buffet and specialty restaurants. Our service got better when they realized we were tipping well for every meal. Beautiful beach. Most privilege advantages not available. 9 hole Golf finally worked after negotiating fora better price. 200$ for 9 rounds instead of 60$ per round.

This is our fourth trip to Catalonia. Three times on the family side and one time on the adult side we are already looking into rebooking for this October on the adult side and once again with our entire family next February as well on the outside. Our trip was amazing and everyone had a fantastic time. I have no complaints whatsoever about anything at this resort. If I could only suggest one thing when a returning guest of several times makes a request for certain buildings or certain areas of the resort that you try your best to accommodate. Our group was split up amongst three buildings, and we were not in the buildings that we had requested. Hopefully, our next trip our request request can be made. Once again, thanks for a fantastic holiday. See you in October.

I’m not sure where to begin. I guess with a message to the reader. The following is an accurate account of my experiences and situations that happened at this resort including both positive and negative. On arrival, the check in process took over 1 hour and 20 minutes. There were about 10 people in front of us. On average, check in was taking about 20 minutes per person/group. We were privileged, in room 0412. The safe didn’t lock (dead battery), the fridge didn’t work, air conditioning was not working. We called the front desk immediately. Priority was getting the safe working. We had to wait in our room for about an hour for the security technician. He changed the battery and left – the battery was changed with another dead battery. I immediately called the front desk again and they were understanding. The next day at 5pm we were switched to a different room (#1624). In the new privileged room, the fridge door was broken, the AC did not work properly in my experienced opinion the refrigerant needed to be recharged and the “#” button on the safe had to be pressed extremely hard to lock. Staff quickly replaced the fridge, and we “lived” with the other small issues. It took four days for the AC unit to bring the room down from 28 degrees and maintained 23 degrees. These are all fixable issues and in my opinion the hotel staff acted quickly to resolve – it was just annoying to deal with. I felt the entire first 36 hours at the resort was delegating things to be fixed for the rest of our stay. Food: Food was 10/10. Every restaurant food was awesome. Zero complaints on any of the food. Even the buffet was awesome everyday. The food availability to me fell short a bit. Outside of the Al-la-carts and buffet (buffet is closed between 1030AM-1230PM and closed 330PM-630PM for the dinner change overs), the only other option was pizza until 2AM. We loved the pizza, but I really wished there was another late-night option such has burgers and fries or a BBQ style setup. Past vacations had this in other places, and I missed not having it here. Room service is horrible. It took almost two hours to receive our order. The options are quite limited (burger/fries, chicken and BLT sandwiches, brownie, salad) drink options are not available on the online ordering tool. Overall, the resort is short staffed. The entire week we were there, there was only one bar tender working the pool bar, one or two at the beach bar and one to three working the lobby bar. While sitting pool or beach side, there are either zero or one person taking drink orders. In our entire seven days not one person offered to get us a drink. We had to wait in line at either the pool bar or beach bar. Lines were long because of the lack of bartenders. To add on that, the pool bar and beach bartenders were in a horrible mood. I speak Spanish so it wasn’t a language barrier. They were really in a bad mood, not helpful and in a couple cases confrontational. Juan who worked at the towel stand, he would stand at the towel stand for 25 seconds and then wonder off. Often leaving until he noticed someone waiting for a towel from across the beach. There were staff cleaning up the drink cups around the beach and they would drink the leftovers right there Infront of anyone. I’ve never seen anything like it. Situation: One early morning around 9am, two younger hotel employees knocked on our door hard, loud and fast. I answered immediately because I thought something was wrong. They were holding a bottle of rum and gave it to me. I told them I did not ask for this. They replied, “Do you have something for me”. I went to the front desk, and they were quite concerned, asking me questions like what color were their uniforms ext... Long story short this was not normal, and they would be investigating. Bottom line, I won’t be back to this resort. I’ve been to resorts very close to this one and had very different experiences.

Good stay. Staff amazing except one from the lobby bar. I don't remember his name. He never wants to say hi to me or serve.me a drink during two weeks! I told him.before my departure! He is short, a llittle bit chubby and working at night.

The resort was beautiful, with plenty of activities that we didn't get a chance to participate in all of them, the food was delicious and plentiful, the beach was gorgeous, albeit a bit windy while we were there. The only downside was the stomach bug I caught on our 2nd day that ravaged through our group all week long. The room was very nice too, loved the hammocks on the balcony, but the giant tub could've done better as a giant shower.

There is something for everybody. A spacious beach with mild waves with the creperie and Ma Loo (natural juices station) being the highlights. There is some activity every day for all age groups including cooking fresh food. Beach restaurant nearby if you don't want to go to the main buffet. The room was great and staff were friendly and responsive. If minor imperfections bother you, this is not for you. We truly enjoyed it.

Check in: Smooth checkin. Flight came late at 11pm. Only the pizza place was open. Very good pizzas. Saved the night. Beach - there is no beach. The sea was artificially filled with sand and there are lots of underwater growth and rocks. Very uneven sea floor, ten meters from the shore if you are swimming your arm may hit the bottom. Good thing is that there are plenty of beach chairs with excellent shade. The infrastructure around the beach is nice. In conclusion: there is no beach. Rooms: very modern. The small fridge os well stocked. Jacuzzi was a little bit outdated. Overall is decent. Sound insulation is not great. Facilities: Superb Aroma Cafe place. Super polite staff. There is a natural juice place open all day till 5pm. I suggest that you direct the preparation of the juices yourself; otherwise you may not like the results. There is a crepe place beside the beach. The crepe is gummy and chewy. Tried it once, but could not eat it completely. Entertainment: shows are ok. There is a break between the end of the show at the start of the disco. People must find ways of entertaining themselves in between. Pools: beautiful design; however, it is overcrowded. In my opinion, due to the beach’s poor quality, everyone hangs out at the pool. Bars drinks are not of the best quality. Golf: only one nearby course was working. The course right beside the hotel was closed for major maintenance work. No one knows the opening date. The nearby golf course requires a 5 minute driving. You may be lucky if you are picked up at the time assigned to you. Usually there is at least a 30 minutes delay. Once I had to complain to the manager because the car came an hour late. Luckily the course is not that busy. The course’ fairways are, in itself, a rough. You can hit the middle of it and still can lose your ball. The greens are thick, not properly maintained and very slow. The course itself is not difficult, with exception of hole number 2. Par 3s are refreshingly challenging. There a practice ground that you need to ask for; otherwise, you are sent on your way the moment you arrive. Use of cart is mandatory at 50 USD each time. Checkout: there is no courtesy room despite what the hotel staff state. There are bathrooms at the back of the shopping area with one shower and they may provide a towel. There is no shower curtain so if you bring a small suitcase it will get wet. There is not enough space to change inside the shower cabin.

As suggested by the title, this was my 3rd visit to Catalonia Bavaro Golf and Casino Resort. Previous visits were pre-COViD in 2018 and 2019 when we found this to be an excellent 5 star experience. Our trip in 2018 was so good that our golf group chose to return to a Resort in 2019 for the first time in our history. Obviously we were hoping for the same with our return this year. With the exception of the check-in experience, it was ( more on this later). From the moment you step off your shuttle, you know that you are in a special place. The lobby is stunning and welcoming at the same time. Helped by a friendly and active front staff. The rest of the resort was as remembered all the way to the beach. Buffet and à la carte choices were all very well staffed and full of delicious options for everyone. Sadly we discovered that the large bean-shaped table that the 20 of us were so fond of gathering at in the lobby bar, was gone. This only forced us to find another spot to call ours, which we did! The service from our servers was excellent. My experience with housekeeping was outstanding. She was dedicated to making my room a highlight of my stay. The same goes for the pool bar staff. Now to return to the check-in experience at the front desk. This was so poorly done, that in spite of everything else being so good, there likely won't be a 4th visit from our little group. There is the typical large, wide counter and despite the fact that there were 20+ people checking in at the same time, there were only 2 attendants. And these guys kept disappearing into a side office for long periods of time. I would say that I was in the middle of the line and that it was an hour before I got to the counter. I apologize that I am an English only, speaking guest. This was clearly a source of irritation to everyone who was on the other side of the counter. I was ignored, interrupted and made to feel, at best, tolerated. And that was the good part of my experience at the front desk. Next, they advised me that at 4:30 in the afternoon, my room wasn't yet ready. I was banded and advised to go find something to eat or drink and return to the desk, my room would be ready for sure. All I can say is that between then and 6:30 I returned at the instructed intervals, 4 times. Each time I had line up and wait my turn, only to be told 3 of those times, my room still was not ready. I was given so many excuses (lies), I won't waste my time listing them here. The best was when a gentleman claiming to be the supervisor suggested that the delay was somehow my fault. After a wait of 3 hours I was finally assigned a room. The bell hop delivered me to my room, only to discover that the maid was still working on it. I guess that is better than what 1 of my 4 travel mates who enjoyed this same 3 hour wait found when he opened his door - another guest already in the room. I think that is my 'drop the mic' moment.

It's an ok resort. Rooms need to be upgraded! Only 1 pool and its full of kids. So go to adults only if you don't want kids all around all the time! Beach is terrible! Lots of rocks I got a couple cuts walking in the water. Its not a beach that you can swim in. The water only came up to my waist and that was even after walking out past where they have the net. Make sure to wear watershoes. Food was just alright right. Staff was very friendly.

grounds are nice , a lot of items did not work right in the room , like show knob falling off and A/C only down to 24 deg., but the beach was great !, Food was good ,But not a lot was label gluten free need more .

We had an amazing vacation. The weather was hot! The food was fantastic. The kids loved the buffet. I was worried after reading reviews about getting sick but we had amazing food and no one got sick! The ala carte restaurants we went to (steakhouse and italian) were very good. The staff is exceptional. Contagious happy personalities that made the stay! Awesome pool. The ocean was warm and area in front of the resort was great, lots of sea grass otherwise. We stayed in privilege, rooms were ok, clean, air conditioning worked, and beds were comfy. Our only issue was that our sunwing transfer didn't come for return to airport and we had to get a taxi and pay which was supposed to be part of our package. Overall a amazing family trip and would recommend resort.

I write this review because we really relied on reviews to book our trip. We travelled with a toddler and another family. This resort was fabulous. It is a medium size resort which I enjoyed. It was not so large that it felt crowded, but it was not so small that you felt there was nothing to do. The beach is great and so are the pools. The staff are great. We had an incident on our first day where our toddler fell into a swallow pond (my fault, not the resorts) and I was so scared of potential illness and the on-site doctor walked me through it and the resort staff really comforted me in a time of high stress (I was crying lots, mom anxieties) The facilities are beautiful, clean, well-maintained, they are constantly working on the grounds. We stayed in the privileged section. From the looks of it, there is not much benefit for being in that section (maybe nicer decor in the room), so if it is cheaper to not book privileged, I would recommend the regular option. The place was clean. I heard horror stories about Hand, Foot, and Mouth at Domincan resorts, but luckily I was not concerned once I got here. I think because of the medium size nature there were many children but not too many. Everything seemed clean. We didn;t use the Kids Club, but it seemed really well-run. Our daughter was too young to attend. FOOD: We are vegetarian, I found the food was good. It had enough choices and I never went a day without having many options to eat. My husband felt the vegetarian options could have been better. I only ate food that was cooked, boiled, or I could peel myself (because I was very worried about getting ill), and I had enough options every day to eat, even as a vegetarian. My husband and the other family we travelled with ate everything, including meat and no one got sick. So, it seems I might not have needed to be that cautious. When we returned my husband and I did have a couple days where our stomaches were feeling funny and a bit of loose stool (sorry, I know, tmi, but these are the things I was looking for in reviews travelling with a toddler). But it was nothing serious that prevented us from carrying on our day Overall, I would recommend this place!

We travelled with another couple and had a bit of difficulty at the beginning with rooms that had poorly functioning air-conditioning and ceiling fans. The front desk staff was quick to resolve these issues by moving us to other rooms. There were several other maintenance problems which were also resolved quickly. In keeping with these difficulties, it should be noted that some parts of the resort need to be upgraded and have become 'well-used'. Overall, the resort grounds and main buildings are extremely well-maintained. We enjoyed the pool and the beach area and although (as noted by other reviewers) it was necessary to 'save' lounges quite early in the morning (before 8:00am--so save your beach towels at the end of the day!) we were able to get 'choice' spots under cabanas. It is unfortunate that many people chose to save spots and then left them vacant for much of the day---not sure how to rectify this though. We were quite pleased with the variety and presentation at the 2 buffets and the waitstaff was excellent! However, 3 of the 4 a-la-cartes were somewhat disappointing in terms of choice and food quality. We were really pleased with Mikado restaurant--both the food quality and service. Also, we found the baristas (great specialty coffee shop!!), bartenders and servers to be extremely friendly and attentive. Our biggest disappointment with this trip was with the service provided by Nexus Tours (contracted by Trip Central) who were responsible for our transportation to and from the airport. We found the process to be unnecessarily complicated and time-consuming. For example, when we arrived, we had difficulty finding the representative and then we were taken to the wrong bus. For the return trip to the airport, Nexus's on-site representative could not be found the day before departure to confirm a pick-up time. On the morning of our departure, we found the representative who at the time was dealing with someone about a refund for a missed excursion. After waiting some time, we asked if he could simply give the people waiting (there was a line-up by this point) the time our bus to the airport was leaving. He rudely told us 'No' that we would have to wait until he was done with the refund--which turned out to take in excess of 1 hour. A simple posted announcement or just providing the information we required would have minimized stress at the end of an otherwise pleasant vacation.

We stayed at the Catalonia Bavaro in Punta Cana. We went for 8 days, and had a great time. The staff was friendly, and the resort was well kept. We had some language barriers (which our booking agent mentioned at the time of the booking), so that proved a little more difficult than originally thought. We were able to communicate well enough, and the resort uses WhatsApp for all of their communication, which was very helpful. The food was good, but not out of this world. The rooms were nice, and the wifi was decent. We stayed on the family side which was nice. The only thing for us that we found frustrating was the room cleaning schedule and lack of fresh towels. We would leave at the same time daily when the cleaning staff arrived, and we would come back about 5-6 hours later only to be asked to leave our room so they could clean. Overall it's a nice place to go and honestly take in a week of sun.

The check in process was absolutely horrible. I went with my 62 year old mother and had to carry two 50 lb bags up 3 flights of stairs when we had previously requested the ground floor. There was no selection of food at this resort. The toasters were broken for three days before anyone replaced them. The cleaning staff didn't leave any towels in our room at all do we had to call daily and wait hours just to take a shower. We went 4 days without any water in our room and when we called they told us they would bring some up and never did. The room next to us was robbed! Safe broken into and room trashed. When they called security, security asked if they were drinking emplying it was their fault and noone else's. The service was horrific! At breakfast we were not offered any coffee or water or juice. When we asked for it, it came when we were finished. It's a shame as the grounds were nice and the pool bar staff were lovely. But everything else negates this! I am not a happy traveler.

The resort is Okay. Nothing really stands out in my opinion. The rooms was ok, the food is ok but not great. The only way I would book this resort again is if I got an amazing deal. The best part of the resort is the beach.

First the positives: The grounds were beautiful. Kids loved the ducks and turtles on the property. The size was convenient, it felt easy to navigate but not too small. Beach was great, with lots of loungers and places to play. Wide enough to not feel crowded, long enough to go for a beachfront walk. Food was decent, and the drinks that are included in the package are all well made. Most bar staff will do what they can to help you. A La Carte restaurants were excellent, and food overall was ok. Negatives: Privelege was a waste of money. Trying to get enough towels in a day to your room was very painful. Calling front desk, leaving notes in Spanish (with $5 USD tips) and many other ways, always left us disappointed with house keeping. The pillows and mattresses were terrible. Getting room service was very difficult as well. The rooms were just ok, still basic, although some of the higher number buildings that have been renovated to privilege had slightly nicer rooms. No bottled water poolside or at restaurants, no wait service poolside. The Pizza place is always running out, this system should be revisited. A general feeling at the resort of if you want anything above and beyond their basic offerings, it won't happen. I wouldn't go back, for a few hundred dollars more a person, you can get substantially more in Punta Cana. OR for a few hundred less, the same in Cuba.

Grounds were nice and well kept disappointed with the workers hardly any spoke English when we tried to have a conversation they would look at us no reply in the dining area some acted like we were bothering them not sure if we would recommend because of the language barrier not the best beach

Resort is huge! Nothing is close by. The grounds are well kept and clean. Wish they would spend time taking care of the rooms as they do the grounds. The buffet offered a variety of foods, which was good. But everything was very salty. The ala carte restaurants was good, except Terrace. Not recommended! Staff at the resort needs to be given some training in being friendly and inviting. Found the staff preferred not to speak English and pretended they could not understand what was being said. Rooms in the family section if the resort is less desirable. The toilets do not flush, the water in the face sink does not drain, the stand up shower gets flooded while showering. There are not enough towels in the rooms and housekeeping cleans only what the eye can see. Our washroom mirror had stains all over and was never cleaned. My headboard was made of rattan and was filled with dust. The linens was not being changed so I had to leave a note for housekeeping to change it. The fridge in the room is a waste if time, it was not keeping anything cold. The pool is ok but do not expect pool towels. Be careful using the cups at the pool. The bar people basically dipped the cups in water and called rhat washing it. I got "washed" cups with lipstick stains. We went 2 days without pool towels and was skeptical to use our room towels because we were not sure if we'll get new ones. The beach is awful. Full with seaweed. No one day we could've use the beach. Be very careful of the West Jet tour guide for Saona Island. We took this tour and he actually took off leaving 8 people on the beach. Just by chance someone saw him with some of the people leaving we had to hurriedly gather our stuff and run to catch up with him. In the weekend the resort is taken over by the locals, who got preferred treatment. Was there anything good i can say about this resort.....the grounds were well kept. This vacation I was counting the days I had to leave and get back home.

This hotel rooms needs revamping and the staff needs training on how to accommodate the guest. Upper management needs to be more responsible for handling the staff working under their leadership. We did a day trip via the West Jet agent and they forgot to tell us they were leaving. Thank God one of the girls noticed and ran for about 10 mins to catch up with the guide to let him know we’re were coming. My biggest regret was asking the price of a bracelet to be told I cannot afford to buy it twice this happens to our group. Who these people think they are? We don’t pick money from a tree we work dam hard. There were so many issues with the rooms for members in our party. Towels were limited, leaks and clogged shower and toilet. Being Locked out of your room the safe won’t open it was just to frustrating

Catalonia Bravo resort is not what I expected. Would like to get back my money. Poor service and room was deplorable. Bathroom area too small. Had to beg for them to change towels. Door key would not work. Keep having to go to front desk to get another 😒

The rooms were very poor furniture damaged. AC leaking water all day. Safe rusty and not working. Shower flooding drain not clearing water. Tub large duty stain. Did not use it. There was a large crab like bug in closet. I was stressed and fustrated .It took 1.15 mins for someone to come. I used a tiwel at the door to block and bugs.They egnored me when I asked to be move. Food good. I would like my money back or a % of it

Worst vacation ever, shout out to Kenia, very pleasant hostess, made you feel welcome with her smile and warm hug. Ask for 2 beds, got a king size and a cot. When my sister ask for another bed, associate at check in said none was available , but it's ok because he can fit on the cot. Beach towels was a no show if you got there after 11am. Some food items was good, but some too salty. Melencia at the bar was very pleasant, always had a smile on her face. Beach was ok. Trip to Sanoa island was ok, food was a disaster chicken was undercook. I want my money back!?

We have travelled the Caribbean well over 20 times. We have been to DR 3 times. We were going with a large group and this resort was chosen for us already. Many of us suffered from horrible food poisoning after eating at the italian restaurant. Everyone that had the chicken that night. Those who were sick were in their rooms for 1.5 days wasting their vacation and were still under the weather and not able to fully enjoy things for several days. We witnessed many unsanitary conditions when it came to food where visible, I could only imagine what was happening behind closed kitchens. Raw meats being cooked on open grills (chicken especially concerning) using the same tongs to handle raw meats as to serve the customers cooked foods with. Birds being allowed to walk all over food in the buffet and seeing feces on fruits. I'm sure this country has health regulations but they were not following them here. I'm sure many other visitors have fallen ill as well. Only about 50% of the staff was happy in any way to be there working. Only in Dominican have I experienced this. No towels, no hot water for 2 days. Electrical wires exposed outside my children's room. Never again will I go back to this country or book this resort chain again. I feel very ripped off we lost 1.5 days of vacation due to illness and experiences many other inconveniences considering the money we paid for this resort. Star rating should be lower until they step it up!

Shallow entry into water and nice beach. Room 1803 very nice location close to the beach and buffet. The room needs to be updated. The bathroom faucets and makeup mirror are very worn but we were willing to compromise for the ideal location

The best about this resort was the staff. They were all very friendly and accommodating. Loved the beach bar and their staff. Afternoon entertainment amazing. Alacart restaurants great. Pool beautiful and grounds keepers constantly working to maintain lovely plants and flowers. Would revisit next year. The servers at buffet restaurants were awesome and very welcoming. Pizza by the pool a big hit with our group of 12.

We travelled as a group of 12 and we all had an amazing time. The resort grounds are stunning, the beach is beautiful. The ocean was calm and very swimmable (bring water shoes though). Food was decent, the stir-fry station in the buffet was so good. The a-la-cartes were pretty good too, a few had some hit-or-miss meals (an overcooked steak one night etc.). The lobby bar and the Pure Chill Out bar in the privileged beach section had the best drinks. All of the staff were very helpful and friendly, probably one of the best resorts for service in the buffet section I've been to in a while. The only minor cons were water pressure in the showers, and you really had to play around to figure out how to work the hot/cold to get it just right, and the room thermostats are set to not get cooler than 25 degrees. Our room was 28 the first night. Some of our party though had rooms around 19! We also golfed 4 times, the staff there were also great. The courses are beautiful, it was a great experience.

Hotel was good for family vacation Privileged Rooms were nice, clean and spacious Over priced for privileged for what you get. Really other than the room and a section of the beach for privileged not much else is offered. Food at the buffet was average not great. A la carte restaurants were average. Steakhouse wasn’t good as I was looking forward to it they burnt my steak and I told them and they returned another burnt one. Japanese restaurant was the best one. Pool was nice and big divided into 3 sections. Staff friendliness and courtesy was hit and miss.

The grounds were beautifully kept. All the common areas were clean and well maintained. Food was excellent with a wide variety and plentiful. Staff was very friendly. We were coerced into a "welcome breakfast" where we were forced to listen to the "benefits" of being a Privileged Member and to belong to the Catalonia brand of resorts. It was a waste of a beautiful morning and very very annoying. The internet did not work in our room but it was tended to within the hour of us reporting it. It was fixed the next day. The beach was clean and there were lots of shaded spots to stay out of the direct sun. We always found chairs so no need to try to save a seat. Around the pool was different. No chairs to be had in the shade. Lots of "reserved by towel" chairs. The room was clean but well worn so could use some updating. Too few outlets, some of which were linked to the switches. We had a leak in the ceiling but again, it was tended to within the hour of us reporting it and it was immediately fixed. There was mold on the curtains and my pillow as stained yellow beneath the pillowcase. The appearance of our room was the most disappointing part of our stay.

Grounds are beautiful but huge. Map given was black and grey, couldn’t read it, fumbled for 2 days. Did not get the room we asked for, although did get a bottom floor. Basically told too bad. Food in the 2 buffets was excellent. Steakhouse, the steak was terrible. Couldn’t chew it. Rooms kept clean. Like a $5 tip left on the pillow. For privileged, we didn’t see anything privileged except a space on the beach which you could never get a seat at. No high end liquor at the bar, no designated areas, same service as regular pricing. Paid extra for nothing. Employees very friendly, not much English, but they try. Took 3 days to get an extra blanket, clock didn’t work, never did get a new one, no washcloths, take your own. Very loud beach bar that keeps you awake till at least 1 a.m. on the weekend with the thumping. Entertainment sucked at night and didn’t start till 9:30.

The people at this resort are wonderful! The pool, washrooms and grounds are very clean and really lovely. Beach is gorgeous and lots of chairs. Open air eating at beach buffet for breakfast and lunch. Main buffet is edged with water and very nice. Food at buffet could have been hotter as with a lot of places, but we stuck with the chicken/beef stir fry and pasta and grilled meats so they would be hot and were very good. We didn't do the other restaurants so don't know about that. The staff were all amazing and I had a wonderful time tipping everyone, including the landscape, sweepers and kitchen staff. Don't forget about them folks. Wish I could remember some names. We will definitely return. Muchas Gracias everyone!

The Resort was very clean. Food was good Service was good but had to call a couple of times to get our room cleaned. The only thing we didn’t like was the very very loud boom boom “noise”. Music coming from the Pearl beach public pool / Restaurant building. I am not sure if it was part of this resort but they would blast the so called Music from noon until 7 pm and one night until 1 am. You also can hear this noise on the beach. We were in Building 15. And I am sure all the buildings on this side could hear the noise. If we wanted to have nap in our room or the beach the Boom Boom was very annoying.

Very very nice, extremely clean, friendly staff in all respects. Just not a fan of pressuring vendors a few nights a week. We will recommend family and friends, hopefully too to travel with as well. Great location with workers always cleaning the beach! Amazing!

We went to the Catalonia Bavaro Golf and Beach resort, Check in was easy but i do not understand why they want all guest to come back and check in a 3pm, it makes for a rush at the counter at that time. The front check in staff all spoke good English, The front lobby bar was awesome, Sarah, Icelia Nicole and Kelvin were fantastic there was another male manager there but forgot his name, he was great as well. The staff there was hopping at night and service was great. We spent a lot of time between the Pool and the Beach, Jessica at the beach bar was fantastic, she always greeted us with a smile and a nice hello. We ate breakfast and lunch most times at the Pool restaurant Maria at the counter of the pool restaurant always greeted us with a smile, Yanny was our server and took care of us most times though we would try to go a different server in the morning to spread the wealth around. The a la carts were good we went to them almost every second night as we found the main buffet was very repetitive. Overall we had a great time

The resort looked well maintained and the staff is really friendly. Not everyone speaks English or French, but this is a minus for the hotel chain, which does not offer courses anymore (information got from the staff). The check in/out was quick and the reception staff friendly and helpful. Food is very good, the deserts are exquisite. Excellent coffee. They have pork, chicken, sea food, pasta, pad thai stations where they cook, then a variety of kitchen prepared dishes for everyone's taste. There are multiple pathways from the lobby to the beach, some taking you through a maze of ponds, bridges, resting places, where you can see fish and birds. Really nice touch. Too bad that guests were leaving drinking glasses around, which were rarely removed in the same day (we saw some in the same place for few days). There are multiple bars around, but what was a bit odd was that they were not familiar with any of the most popular non alcoholic drinks in the Dominican Republic:Morir Soñando, Chocolate de Mani, Jugo de Avena. The drinks they were offering were nicely done, and I have even seen somebody ordering a custom cocktail, which the barman was happy to make it for them. We only asked for the room to be cleaned once during our 8 days stay, but they got to it around 5 pm, even though we had the "clean the room" tag hanged at 8 am. At that time I needed to use the shower and I had to interrupt them so we got only the bed done (sort of, so I can't say what the final version should look like). The hallways seemed like they were cleaned briefly and rarely. The hotel markets itself as "echo" on the premise, but I think they only refer to the fact that they do not offer straws anymore. There is a loooong way for it to be considered "green". The utility vehicles run on gas, including a big tractor that comes on the beach every morning to collect the algae raked by few guys every morning (you feel the exhaust gases for half an hour while it's there). They water the lawn in the middle of the day, where the water evaporates faster, wasting it, and the balcony doors are single pane glass, allowing the heat in, even with the drapes closed. For the whole week, the AC could not cope with the heat and was running continuously. Even with very few times a day opening the entry and balcony doors and drapes closed at all times, we could barely get the room to 23 Celsius. Unfortunately we had a bitter experience buying gifts from the hotel allowed merchants in the main plaza. We bought a silver chain and pendant, two bottles (one 750ml and one smaller) of Mama Juana, vanilla extract, and some cigarettes. It turned out that the chain was not silver (even though the seller said they were, and the ones on his table show as marked). What they put in the envelope they gave us had only the pendant made of silver. The bottles of Mama Juana were not sealed, one of them even had a cap with some other name on it. The vanilla extract bottle was not sealed either. We were afraid to even taste what's in them and the vanilla extract was smelling like glue/paint/something weird that you do NOT want in your food. So we had to toss them. When I asked the merchant after the purchase of the "silver" gift how come that wasn't silver, he pretended he doesn't understand and that was not possible. I though of bringing this up with the manager, but after I saw in their own store some of the Mama Juana bottles that seemed to not have the original caps (which are yellow plastic, sealed, with an additional easy to peel seal on top), I figure that he might already be aware they sell refilled bottles, if you understand where I am going with this. I do have pictures to back up everything I wrote in this paragraph. Bottom line: we got stung with 3 out of 4 items we bought on the hotel premises (NOT on the beach). The beach area is nice and wide, with chairs and beds, but you need to be there before 9 am to find some unoccupied ones. the water is shallow long way into the see, but almost right from the shore there are algae growing on the bottom, which turns into a mushy-muddy one, kind of unpleasant to walk on. There is a sandy channel, about 5 feet wide, that takes you towards where the waves break, about 500 meters from the shore. Some groups of guests were loud in the middle of the night (twice around 1 am) or on the beach, with their boom box. Even though there are security personnel planted or walking around, it didn't seem they intervened. The staff seems like either they are overworked or the management is not able to organize them properly. Overall, we would give the hotel 4 stars, except for safety, considering the fake and dangerous product we bought. If you want a relaxing vacation, this is not the place for it. Below is not related with the hotel, but rather to the experience outside of it. Be careful at the exchange rate the tour operator uses. Sunwing asked for 1.47 CAD/USD. Pay by credit card, or bring USD. At the airport when leaving, the security check personnel made people with flip-flops taking them off, which left them walking bare foot in the area. After I was waved in through the metal detector, I was face to face with the security officer who was not wearing a mask. Literally, two feet in front of me, talking to me. When shuttling from the airport to the hotel, the driver roughly handled one of our carry on baggage and damaged the extensible handle. I saw them how they handled every other luggage and it seems like they really hate their jobs.

Had a great time at this beautiful resort. Fast check in, heard we should upgrade to priveledged room which was lovely although we never had facecloths then waited all day to get them. The main buffet food was fantastic, the ala carte not so much. Hard to get a shady spot at the beach if u went before nine, quite a bit of “saving” going on since one I woke early at 5 and there STILL weren’t many to be found. Grounds are gorgeous, a great variety of waterfowl, beautiful flowers, etc. Ocean was warm, a bit weedy, you just have to swim around it. Staff works hard to keep it off the beach. Room service food was horrible, stay away. Overall it was lovely, just didn’t like the feeling that it was the big tipppers were the ones that pushed their way to the front and got served first.

Awesome resort The grounds were very clean it was nice to see the birds and the fish and the turtle on the grounds The pathways where clean and easy to get to places. The pools were big and also clean, The food was amazing the restaurants were excellent with excellent staff and fantastic service.

Resort was nice. Grounds were neat and creative. Standard rooms were ok. Showers were very small and dark, but always had hot water. Bed was comfortable, pillows were lumpy. We stayed on the 3rd floor. Railing was solid cement so ya couldn't see a thing when sitting on the balcony. Would stay on 2nd floor next time. Food was very good. Staff was friendly. Sand on beach was beautiful, but lots of rocks and seaweed in the water. Made for great snorkeling tho. Lots of beach chairs, stall always found one for us. There was smoking EVERYWHERE, we r from Ontario so not used to that. Night time Music was too loud in lobby, couldn't talk. Music on beach and entire resort was good choice. The neighbouring Beach resort called" the Pearl" was so blasting loud, that it echoed over the entire area. Pity the folks that had to sleep next to that noise! Need more bathrooms on the beach.there was only 1 for all the beach. The privileged side had their own, but us underprivileged couldn't use it. It was stinky anyway. Heard that the Privileged upgrade was a bit of a joke. Nice rooms but that's about it. Probly won't go back unless it's a steal of a deal! Lots of other places to go that have a great beach.

The resort and grounds were beautiful. We upgraded to a Privileged room - it was well worth it! The room was impressive and spacious with comfortable beds and a modern bathroom. The balcony had a hammock and great view - a nice place to retreat to when it rained. The dining was fantastic - we enjoyed all of the restaurants, though the buffet was so good it wasn't even necessary to go to the à la carte restaurants. The coffee house was a real treat - it was tucked away near the shops (we waited too long to find it). The resort staff were very nice. Unfortunately the vendors were on site certain days during the week - and we found them aggressive. The birds at the resort were delightful - some were real characters and there were quite a few ducklings. We really enjoyed our encounters with them. The beach was beautiful to walk on - instead of seeing only other resorts - we saw palm trees and a more natural setting. There was some seaweed - which was not bothersome to us, and was cleared off the beach regularly. It was possible to snorkel right off the resort beach because there were coral reefs there. The animation team was lots of fun. The evening shows were entertaining. We did one excursion to Catalina Island - it included great snorkeling, was all-inclusive on the island, and had a beautiful sandy beach. I would definitely return to this resort.

We were there for the week of Feb 21 to the 28th. We were well looked after from the reception upon arriving until we left on the last day. The Restaurants (4) were good with the Japanese one being the best. The buffets had a fantastic selection with chefs cooking up specials for us. The pools were great with a swim up bar. The grounds were very well maintained with all sorts of ducks and birds all along the wonderful treed pathways. The beach was nice but you had to be careful walking out because there was some coral rocks here and there.

accomodations was great.very clean all over the grounds and very friendly staff,we would most definitely return after 3 times at this resort. very good entertainment to bad that so many guests would not participate they prefer using their smart phone as entertainment as they do at home. I realy feel sory for all these people who are addicted to these smart phone specially when you see a whole family not even talking to eachother .

A beautiful resort with gorgeous and well maintained grounds. Rooms were wonderful and clean. A good variety of food at the buffet. Al carte restaurants were good - I would recommend the Steak and Japanese. Service was top-notch. Beach was perfect, busy during the morning, but always manage to find a chair. I would recommend this resort to anyone. There is an option to upgrade, but we found that there was no need to do this.

We went as a group of 10 people with 2 babies in January for 7 days. The beach and pool were amazing. The weather was very warm. Feels like 31 or 32 degrees all throughout our stay. The food overall was good. The Italian, carribean and statehouse restaurant offered excellent dishes. The buffet was good as it gets for a buffet. The beach bar at the beach offered drinks and coffee, nutella and cheese crepes. The privilege beach bar was worth the upgrade amazing seating and view and opens till 12am. There is entertainment at the lobby every night from dancing to karaoke. The romantic room I stayed in with my husband had very lovely and romantic touches.

Third trip to this hotel booked Privilege room this year as Standard room is dated needs upgrades. Room very nice and spacious a slightly higher pricebut worth the money. The food in the buffet has a good variety and good the ala carte restaurants are good. The grounds are well appointed with their ponds and ducks swimming around. Good evening entertainment. One disappointment at the golf course 1.this year you needed to reserve tee times as previous two year you just show up and golf. The staff are not golfers so they have no idea how tee times work. They would allow people to start golfing regardless of tee times . They have to be better organized they should have a Starter at the first tee block to co-ordinate tee times. Also this resort advertises golf they should run the golf course better such as having Rangers on the coure as we ran into un étiquetted players Overall it’s a good resort for families kids have their own pool area Great beach excellent staff Will go back next year . Hopefully golf situation will improve i will be emailing my golf concerns

We were very pleased with this resort. The room was big and modern. We did have a recently renovated room. The staff were amazing. Big shout out to Evelyn and my two Antonios at the bar. Also the entertainment staff were so much fun. Victor kept you hopping he was great. The grounds were amazing. Wild life every where to watch. Bridges and ponds to watch the fish and feed turtles. It was not an adults only resort but the set up with an area in the pool for the kids was great. Probably the best resort for families I have ever been to.The beach was very close. There was a bit of an issue with seaweed but that doesn't bother us. You could walk to a doulphin park down the beach. The restaraunts were so good. They had a pool side snack bar with pizza natch is hotdogs and burgers. Open until 2am. There was also a creperie at the beach. There was a great coffee cafe in the little mall with freshly made coissant sandwiches. The alacarte restaurants were nice but I have had better food.The selection at the buffet was amazing. You did have to share your space with the birds if you chose to eat by the water area. One girl had her omelet taken off her plate when she went back for juice. We did an excursion to Santo Domingo by bus. Well worth the money but a very long day.The guest services (Stephany) went above and beyond. My husband forgot his diabetic medicine and she sent us to the resort Doctor, we got a prescription and she organized the pharmacy to deliver it to the hotel while we sat in the bar and had a drink. The age group was mixed with young people to retirees. Lots of families as well. Nightly entertainment was average. The disco was fun. Over all it was one of our best experiences at an all inclusive.

We have been not to many resorts, but mostly 5 stars.I am not going to tell about stars given to this place,but resort is outdated.Need complete renovation and staff ,who is not asking money from tourists.We were very disappointed, when was no beach towels for an about 2-3 hours. Otherwise food was good and beach with ocean out of questions.

Hotel is clean and food is good. Pool is good! Beach had too much seaweeds, even they cleaned couple times a day! Love the kayak! They have a lot of daily events! But they also cancelled the events without any notice, which made the kid very upset! They need to improve the communication!

We unfortunately did not get what was expected. The room we had was a great location however in your add the rooms look like they were just newly built and beautiful however that is not the case. they have not been touched in over 22 years and that was backed up by staff. deteriorating wood, holes in the floors and shower, drab fixtures and bedding but was kept clean. We asked for hand towels every day and din not receive the whole week. Buffet food was the worse we have tasted in all the years we have spent at all inclusive resorts. They do not use good cooks however the individual restaurants were much better. Not nearly enough lounges and shade by the pool or the beach. Guests have to get up very early to try to reserve a spot. The service in the main buffet was awful. For all meals servers who are supposed to bring you coffee and water are standing around talking. Every day I had to go to them and ask them to please bring us water and coffee. Some of our friends who were also there agree with everything I am saying. There also wa a couple who were there last year from England and they said they see a drastic change and will not be back to the Dominican. We also feel that all employees should have to learn english which is the international language and it would be less frustrating to communicate every day with the staff. It is unfortunate that the big wigs at the top of the ladder and who own the property don't always know what is going on at the bottom.

Nice resort. Good service and food, clean. Not sure about the regular rooms as we had upgraded to privilege bit from what I saw the resort value their clients and take every comment and criticism and try to find a solution.

Booked the upgrade (Privileged) and the room was clean, but small and there is no view. The ocean view rooms are reserved for Members. Housekeeping was great most days (and we always tip). Since we were there for two weeks, we ended up switching rooms. The concierge moved us to a honeymoon room further away from the noisy nightclub (music was still playing at 4:00am) and pool, taken over by a few busloads of partying students. The Privileged beach area and bar were quite nice. The staff is also very pleasant. On weekends it is overrun by locals. Tables and chairs are moved in for games, boomboxes play at a high volume competing with the music from the bars and the entertainment crew. The pool was large, but loungers are hard to find. We made due with chairs when moving from the beach to the pool late afternoon. The restaurants were good for an all inclusive. Didn't enjoy the Asian Restaurant. Although the food was ok, the teppanyaki chef was rude and his humour offensive. We were also not into having food thrown at us. Servers in all restaurants were friendly. The buffet was a disappointment, no variety, lukewarm food, sparse decoration. The small buffet by the pool was nice and staff was very friendly. The main area bar was nice and staff was awesome. The seaweed was a problem, but it was cleaned up throughout the day. The water is really shallow, not great for swimming or snorkeling. There are much better hotels and beaches in Punta Cana.

My boyfriend and I just returned from our trip here and it went pretty well. We stayed in the Privileged rooms and it was a nice modern room. The washroom had a double shower. The only downfall of the room was the smell that came from the sewage ( toilet and sinks) but other than that the room was great. There was even a hammock on the balcony. We got free room service due to being in the Privileged area and the food came pretty quick. All of the staff on this resort were very friendly and said hi when they seen you. The food at the resort is just alright. The Italian restaurant was the best although I didn't make it to the Japanese restaurant as every night they were full and no longer accepting anyone. We were never bothered by people looking to sell timeshares and all employees had a great attitude. Overall I had a great time here and I would definitely return to Punta Cana!

The Resort is amazing. Beautiful grounds, Excellent, efficient staff. Nothing is too much trouble and the response is immediate with a smile. . Would not recommend it for seniors but great for families.

I loved everything. The variety of foods at the buffet was excellent. The fruits and vegetables were all fresh. The staff onsite were very helpful. The maids kept the rooms very tidy. Had a problem with the ac in our room had an issue and was address immediately. Will definitely go back.

What a great time. Beach was great. Pool area fun and easy to find lounge chairs. Food was abundant and delicious. Room very clean and mini fridge always restocked. Resort staff very friendly and helpful.

Resort was nicer than expected. Beautiful grounds, pools, beach. Lots of activities for people of all ages. Food was good with lots of options. Rooms were average but very clean. Shower is very small. Would go back to this resort.

We really liked this resort and we would go back. Pros: The layout was great; the newly renovated privileged room was clean and spacious with the fridge always stocked; the food in all of the restaurants including the two buffets was very good; the pool was large enough and had ample seating with umbrellas; the beach was cleaned every morning and had a water walking path that was very cool. Fransisco at Margarita's pool bar was fantastic. And Isa at Curacao Bar was exceptional. Cons: The breakfast buffet staff need to be more attentive to the guests as we were totally ignored two mornings. The Marvillaoso staff need to take "no" for answer the first time and not bother guests repeatedly. It would have been nice if there was a sports bar since we like to watch the NHL playoffs, but we knew upon booking that there was no such bar. N/A: We didn't take part in the activities or the shows or the disco. But all seemed very well attended and fun. It was a great vacation for us as we just wanted great weather and R&R - we got both!

This resort left nothing off the table !! Awesome food / fantastic & friendly service / great room / entertainment at pool and theatre was top notch / and the huge pool !! The golf course was also very well kept and challenging !! Great beach area !!

Beautiful resort. The grounds were very well maintained and clean. Very good food. Rooms and bathroom were very acceptable. We were golfers and found the 18 hole course very disappointing. We ended up playing the 9 hole course which was very nice. Very friendly staff and very helpful. Gorgeous pool and beach area. We were in the Privileged area and well worth the extra money. We had a private beach area and own beach bar. It was nice and quiet. Overall we would highly recommend this resort.

Had the best time while staying at this resort. Staff was friendly and helpful. Food was exceptional but the restaurants were better. Japanese was my favourite. Maid service was fantastic and the fridge was always stocked. Would definitely go back again.

The resort was spacious and nice for morning walks, the beach was beautiful and the view was amazing. The a la carte restaurants were wonderful! Our room was clean and nicely laid out, and the double shower was quite nice! The pool was very large and had a great layout! I have no complaints about this resort and would be happy to return again! We met many people who were all return guests to the hotel.

We had so many issues. After posting a FB public comment out of frustration because we got no where with resort. They then called and said they would fix said issues. Sadly that was short lived. Seemed the only thing that did get fixed was hot water. That said it went to extreme hot. lol still was better then freezing cold. Food, shows and service with the privilege package more like a 3star. Anyone flashing a 5 gets premium service even over those that paid the upgrade. Travel 2 to 4 times a year worse experience to date.

Great suite, very good king bed, excellent food, lots of variety, staff outstanding, great staff on the beach bars and towel/beach boys. Beautiful beach. Very friendly (not to pushy) staff selling excursions. Read less

The resort was lovely and clean. Our room was very comfortable and had great access to pool and beach. Pedro in the Grand Caribe buffet and Yuca restaurant made us feel very special. Henry at the Beach bar was also a standout server. We will definitely go back.

Modern Decor and clean. Large pool area but no servers. Bar Service Only. Awesome market area with coffee shop. Crepe station that was fantastic. Majority of staff was not overly friendly. Possibly just the language barrier. A La Cartes were great! Privilege Upgrade is falsely presented. No Casino voucher provided, no late check out, no king beds, etc

Had a great stay, very clean and well looked after RESORT, rooms were great, restaurants excellent, great food, very freindly staff, Evan in the buffet,great food, good mixture of choices, fresh fruit abundance, lots for children of all ages to do, my 6 granddaughters loved it , and the pools, as did my 3 sons and their partners, all 14 of us had a very relaxing, and always felt safe stay, regards WYN,

The hotel grounds were lovely and always beautifully maintained. The service at the buffet from the hostess, to the waiters/waitresses and the clean-up crew were always delightful. However, services at the bars and cafe were terrible - especially the bars. Rooms were cleaned and always maintained with the fridge well stocked and customer to whatever you asked for.

The grounds were beautiful, the food on the buffet had good variety. The Japanese and Italian restaurant were delicious. The Rodeo steakhouse needs to be trained better to both serve and cook steaks. Bartenders were fun and entertaining. Our family would definitely go back to this resort.

While the resort and grounds were beautiful the degree of Service provided was far below anything we have ever experienced. We travel two to three times a year and never have we seen servers/ bar staff with such a total disregard for doing their job. No matter what you tipped you would be hard pressed to find someone to get you a drink at any of the bars or a glass of water at the buffet. We actually placed three individual drink orders with three individual servers at the lobby bar and still had to go and get our drinks at the bar ourselves. The drinks never showed up and this was not an isolated incident. Very disappointing for what could be a great resort.

We had a great week. Food was good. Steak restaurant needs some work and it was hot in the restaurant which made it uncomfortable. Italian was our favorite! Resort grounds were very clean. Room was ok. Needed updating. Air conditioner didn't work great. But it was bearable. We would come back but upgrade to privilege room.

Catalonia was a wonderful place for our family! We thoroughly enjoyed our villa and our private deck - very cozy! Room was very nice and we had ample hot water. We loved the ducks and their babies and all the other wildlife on our walks to and fro the beach and lobby. Loved all the cozy places you could stop and visit around the grounds. Beautiful landscaped grounds. The Italian Restaurant was exceptional. Amazing food and the waiter who served our table was fantastic. The Seafood Restaurant was average - The food was minimal there and not our best experience. There was ample food at the buffet for all of us and we always had something interesting and new to eat. The beach was breathtaking! We stayed there from early in the morning into suppertime. The bartenders at the bars on the beaches were very customer oriented. Being a privileged customer was a perk. It had many special opportunities which the general customer did not receive. We would definitely ask for that class of service once again. We would love to revisit this Resort in the next couple years. Wonderful memories!

This resort gives the impression in the lobby that it will be amazing until you’re brought to your room. First impression of the room was that it wasn’t as cold as it should be because the A/C didn’t work properly. Hotel maintenance was called and arrived promptly to our room but had no knowledge on how to repair the problem. We unfortunately stayed in the room. In all three of our groups rooms the towels were not refreshed even when the dirty towels were left on the bathroom floor, this made showering extremely difficult. Several times we went to the buffet and waited for water or had to ask for a glass of water as well as cutlery. These simple tasks made eating sometimes an unenjoyable event. The pool was alright and could have also had more attention to cleanliness and upkeep. It was vacuumed every morning but the furniture surrounding the area was never cleaned neither was the pool deck which could be very discusting with drinks being spilled and at one point what looked to be vomit in the water. Poolbar was extremely busy which is a great thing for the atmosphere but it was under staffed and made getting a drink very frustrating waiting several minutes almost everytime with the Spanish speaking guests getting obvious preferencial treatment. There are several fairly easy fixes to making this resort a great place to vacation but several improvements need to be made.

Went to this resort with two girlfriends. We had a great time because it was three friends who wanted to get away and enjoy the sunshine and it was a great week of sunshine. The food was not great, not many options in the buffet, same thing every day. but you can always find something, it's only a week. The breakfast omelet guy was fantastic. The a la cartes that we tried were good, I highly recommend the Japanese and Italian. Steakhouse was good the first night, not the second. The beach was ok, but the water was terrible, I wonder if it was because of the hurricanes in late 2017, so much seaweed, they had a tractor going along and trying to clean it up, but didn't help much. The pool... I suggest you add a ladder or two, to get out, rather than have to swim half way around to get to the walkout area. We upgraded to Privileged, (should have saved our $$) our room was nice and we got a few perks, like sitting in a separate section of the buffet, avoiding lineups. (not worth the extra $25 per day) We did have access to the Privileged Bar where we spend a few evenings with Junior, the Best Bartender ever. In the afternoons the bar was serviced by Jennifer, she too was absolutely amazing. I would not return to this resort.

Lovely grounds, good restaurants. Very relaxing, nice pool and beach. Bars and, in particular, snack bar and pizzeria was excellent. Really enjoyed our time there and would go back again in the future.

Over all review is that we enjoyed our stay. The weather was fabulous and the beach was perfect. We spent the majority of our stay on the beach. The sand was so soft and walkable even during peak hours of heat. We loved the Ma Loo smoothy booth on the beach that has very good non alcoholic beverages. The location of the lunch buffet was nice and close to the beach. We did not appreciate the overly pushy sales ppl selling local products in the square area past the lobby on our way to dinner and back to our rooms. We enjoyed the nightly live music after dinner. We were very impressed with the number of languages that most staff could communicate in and left the French population of patrons received preferential treatment. We made a few connections with a few staff that we relied on that made our stay more enjoyable. The wifi was inconsistent at times. Upon arrival we requested a room upgrade which made our stay much more comfortable. I would suggest bringing a small power bar for the room since we didn’t have enough accessible outlets in our room. The resort was kept very clean but the water pressure was sometimes very poor, but i guess that’s to be expected at peak times. The a la cart dinner options were perfect, I suggest you bring a jacket or some type of cover because the air conditioning could be high and can take away from the experience. Over all though it was a decent hotel for sure

This resort was amazing after the initial check in. We arrived and they were double booked so we were told we would be upgraded. We had no idea they were overbooked though. We thought that was great and after doing tons of paper work left to go next door. When we got there they had nothing and were told we had to check in again...another hour or so...and that is was because our resort was over booked and we would have to leave and go back there after 2 days. Not a happy group. We just left and went back over and said upgrade someone else. Who wants to spend and afternoon of only one week moving:( After getting checked in finally and me not having a fridge we found the resort to be excellent. There was lots to do, lots of activity and the food was also good. The beach was one of the cleanest on the strip and always found a chair. The pool was large and lots of chairs as well. The steakhouse and Italian restaurants are both really good for an all inclusive. The maid service also was excellent. Carmen was a doll. Got us a new fridge and filled it with beverages!!!!!

We had a lovely time at the resort! Our family of four, including two 6 year olds, enjoyed our stay! The beach and pools are very nice! Our hotel room was ok, we liked that it was close to the beach. The maids did an ok job at cleaning. We never knew what time they would show up and what they would leave for towels or drinks, it varied day to day. We left lots of things laying around and nothing was stolen. Samuel at the pool bar made the whole pool experience and the little new guy at the front desk was very kind and helpful, Anjelo or Anyelo I think was his name. Most of the staff were friendly and helpful, some were not but we didn’t let that bother us. We really liked that there were covered walkways most of the way to and from the lobby and beach, so we could get shade if we wanted. The wifi was give or take, mostly take, and there should be more plug ins both in the rooms and around the resort so people can charge their devices. The grounds were kept ok, maybe a few more staff would help. The beach was well kept and we really appreciated that everyone took their towels or they were removed each night so every day was a fresh day. We loved all the palm trees on the beach and huts to get out of the sun. The birds were my favourite and I enjoyed photographing them. Maybe more care given to the wildlife areas would be an extra bonus to photographers like myself. The food was good. We especially liked the Rodeo Steakhouse. The house white wine was disgusting cloudy and not drinkable, the house red was ok. The bottled wines at the a la cartes were good though. I wish there had been more champagne for mimosas, but made due with vodka and orange. We really liked the natural fruit juice bar on the beach. As well as the daily and nightly activities. All in all it was a great vacation!!

THE ROOMS WERE CLEAN WITH FRIENDLY SERVICE. THE GROUNDS WERE VERY CLEAN ALL KINDS OF DUCKS DIFFERENT PLACES TO REST. THE BEACH WAS GOOD WITHIN WALKING DISTANCE. VERY NICE POOL.ALL KINDS OF ACTIVITIES INCLUDING GOLF. ENTERTAINMENT WAS GREAT AND ENTERTAINMENT PERSONEL WERE GREAT.THE ONLY PROBLEM IS NOT WITH THE HOTEL ITS WITH ALL THESE PEOPLE WHO SPEND THEIR TIME ON THE SMART PHONE INSTEAD OF PARTICIPATING IN ALL THE ACTIVITIES AND ATTENDING THE ENTERTAINMENT THERE IS NO MINGLING LIKE IT USED TO BE !!!! I FEEL SORRY FOR ALL THOSE ADDICT !!!!!

golf was free but the cart rental was outrageous nice beach great pool friendly staff a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a

Our group of 4 has travelled many times. The Catalonia in Punta Cana, DR is one of the few resorts we will consider returning too. The rooms average... best part were quiet at night. The beach beautiful, the first few days the water was quite clear. The grounds beatifully kept. The food has room for improvement as we find in most Carribean countries.

We stayed in this resort in spring of 2009, 2012, 2013 and decided to visit it again in December 08-15 of 2017. Our room 1218 is a regular junior suit and we found it in overall good technical condition and the housekeeping was also very good. A very friendly personnel is in all areas of services; all are polite and eager to assist. We felt very comfortable of staying in full harmony of the excellent weather, pleasant environment and good maintained premises. Thank You All !

The resort was great, we love it. They were doing some renovations which shows that they were putting it back into the resort to make it better for us. The rooms are a good size, the grounds are well kept, and the a la carts have no faults that I found. They have a few small shops that carry the same type of souvenirs as they do in town and they are very well priced, some things were even cheaper at the resort. They have a large variety of excursions to pick from and you could snorkel right at the resort and see plenty of different fish. The beach is quite large and they keep it clean when necessary, from seaweed and such. I found the staff at the Catalonia are very friendly and polite, from the ground keepers to the management that work the front desk and all in between. They make you feel like family. My wife booked through Tripcentral and they made it very easy and convenient, they answered all her questions and guided her when she had difficulty's. We flew with Transat Airlines for the first time and would do it again in a heart beat, 1 direct flight is so much better then 2 with West Jet. In saying my wife and I can't wait to book again for next year to the same resort.

We stayed at this resort from Nov 9th to the 16th. Overall experience was great. Here are the particulars: Beach: Very large, nice sand. A lot of seaweed though, which was cleaned up every morning. The water was not very clear, we did not venture in, a lot of weed beds. Pool: Perfect. Tons of chairs, and places for sun or shade. Pool bar is great. The pool is shaped so that you can be close to the action, or away, depending on your preference. Restaurants: We had Priviledge, so we tried all of them. No complaints. Steakhouse was preferred, but were great. Grounds: Spectacular. Golf: Did not go. Staff: Perfect, never had issues, very friendly. Lots of entertainment around the pool, but they respected those who did not want to participate. Timeshare presentation: We did do this/ It took an hour, and when we said we were not interested, it was over. Not pushy at all, and did not try to sell to hard. Room: Newly renovated, everything was perfect. Dual rain showers, awesome! Would go back!

Great food / Drinks / rooms / everything was nice the only thing lacking is entertainment ! Lots of walking Big resort Overall very Nice .......................................................................................................................................

The resort was great place will be returning next year hopefully. The staff at this hotel went out of their way to help you find your way around and make sure you were as comfortable as possible. The food was good had no problem finding something to eat. again a very relaxing resort.

The grounds are amazing, beautifully well kept. The staff are friendly, polite, fantastic people. The beach is amazing, the animation team is great. The rooms are nice and big and so clean. The shower is a little small but there's also a large tub in the bathroom you can hop into.

This resort would be more for an older crowd no disco and my 17 year old daughter was harassed by the staff they were very aggressive it was beautiful but not much to do the stores didn't sell much the power went out twice

Very clean resort, Liked the service and food. The beach was also kept well, cleaned daily from the wash ups. The pool area could use more chairs. Would definitely return to this resort. Overall this is a good resort for the value.

We really enjoyed our stay at the Catalonia resort. We were a group of 17 people. My husband and I thought that the resort was rated and priced accordingly. If you are easy to please and easy going you will not have any issues here. We have no complaints only a few “preferences”. GROUNDS: Size and layout were good, we could easily walk to and from the lobby/beach from our room. The staff kept the grounds clean and well maintained. Some center pathways are dim at night. ROOMS: We were in building 23 the garden side. Nice, clean and a fair size room. Hammock on the balcony is awesome. The water closet and shower (very small shower) were separate from the sink area, bonus for me. Hot water setting is sensitive, we thought we were out of hot water because if you turned the knob too far either way the water got cold again, no issues once we found the sweet spot. Large Tub is nice feature however we did not have much luck finding it’s hot water sweet spot. There were also many people who spoke of 'drips from the ceiling' when the room above them would take a shower. Not sure if it was a plumbing or condensation issue. BEACH: Nice and clean. Clear water, some corrals so you needed to pick your section if you wanted to be in water above the waist. We were always able to find chairs and shade, I recommend going early to reserve them with your towel. POOL: Really neat layout; shallow, deep, whirlpool... however something that annoyed me was that children seemed to gravitate towards the pool bar section since there is a shallow ledge in that area of the pool. Would of been nice if parents would prevented their children from jumping and splashing in this area. (There was plenty of room at the further side of the same pool). FOOD: Good for DR, always something to choose at the buffet, they even had a little kids section at the lobby buffet. Most dessert were mediocre but the churros were yummy. We also tried the a la carts, Caribbean, Italian, Japanese (Great show) and Steakhouse (really great tenderloin and NY). PUBLIC WASHROOMS: Further than what I prefer from the pool/beach area. BARS: Beach and Pool I would suggest sticking to basic ingredient drinks like beer, mojitos, slush and rum. The lobby bar is better equipped to make martinis, fancy cocktail and Caesars (pleased that they had generic clamato). ENTERTAINMENT: Fernando and his team were great to chat with, but the scheduled entertainment could use some help. I preferred the day activities over the night time shows. The evening show “Circus” show was good. LANGUAGE: I would strongly suggest learning some Spanish. The little that I do speak came in handy. We also found that they often understood French better than English since it is similar to Spanish. RECEPTION: No issues with Check in or Check out. We were able to change bigger bills for smaller ones most days. TIPPING: I know Tipping is “Included” but we gave them basic tips (2$ a day for housekeeping and a few small items, 5$ a day at the bars, 6$ a day at restaurants...) and it went a long way, we never had any complaints about any of our services. STAFF: If you find a staff member very helpful, take note of their name. After they get 10 “positive mentions” on the comments cards they get a day off. (Comments cards were handed out at the buffet on Thursday night). OVERALL: May not of been the best resort that I have even been to, but for the price and location it was perfect. Would I recommend? Yes! Would I go back? Yes!

We had a good stay here. The grounds were beautiful, the food was good , the rooms were clean even if well worn and the staff were helpful. Front desk excellent. Problem: Techno "club noise" at Catalonia's new adjacent Pearl Beach Club. The BOOM-BOOM sound permiated the entire resort. We had to change rooms as we thought we had a quiet room, BUT not so. We were moved to the other side of the property away frm the noise, but could still hear the very loud boom-boom music even with doors closed. We visited the club and it was very modern with six HUGE speakers pointed in the direction of the Catalonia Bavaro .

This hotel was amazing. The grounds are just beautiful with all the palm trees and flowers. They even have a Love tree that you can attach a lock on it for the married couples. The food was really good. The Steakhouse is the best. The staff was really great in all bars and restaurants. The rooms are nice and big. You have a big tub in each room. Might need a little maintenance in some rooms but nothing to complain about. Your not in your room that much anyways. Beach is nice and kept clean the most they can. We stayed in building 20 so we had the perfect view of the pool. Long walk to the restaurant but doesn't matter because the walk there is very nice. Resort is not far from airport about 20 minute drive. Lots of tour options also in the area.

Great service, very good food,got peanut butter and jam,very nice beach and lots of huts,could used more unberlla at the pool, nice staff and clean rooms over all would go back .could see me staying two week.

This resort had a great variety of things to do. The beach was truely amazing as well, I decided to venture in either direction off the resort along the beach, there was no issue with safety among the locals in one direction or other resorts in the other.be a bit aware there is time share people at this resort.

This was our first visit to the Dominion Republic. The resort was all that I had hoped for. the beach was awesome, with fine sand and clear waters. Although we didn't spend a lot of time at the pool ,it was well taken care of. The rooms were spacious and clean, with a well kept mini bar. I would absolutely to back to the Catalonia again.

This resort was awesome. The grounds were clean and beautiful. All the staff was very friendly and helpful. Our room was always clean and well tended. The beach and pool areas were clean and well kept. Our overall experience was excellent and we will be back.