Updated rooms, very nice and cozy. Beautiful view of ocean and palms. Good times. Natural beach and clean with umbrellas. Food was very good on arrival late at night. Bar is open late.. Friendly and happy staff.

Fantastic, friendly staff and a beautiful view of the ocean. We enjoyed snorkeling, seeing the sights and even did some hiking while there. Although we stayed in the older section of the resort our room was clean, comfortable and gave us all we needed for our stay. Our housekeeping staff Cecilia was amazing. One week just wasn’t enough time to see all that we wanted but it was a great vacation!!!

Only problem was the 2 hour wait at the airport in Santiago while lost luggage was dealt with before we could drive to the resort.(February 19)While waiting for the plane to take off in Toronto I saw luggage being off loaded and other bigger pieces like bicycle boxes put on..about 20 pieces of luggage were left behind.This has happened to us before at Santiago. Sunwing needs to get their act together.This reminds me to write a complaint to them!!

I had an amazing time! This is definitely not a 5 star hotel by any means. But the place is clean, the staff are friendly. The staff take the time to get to know you and are always smiling. The locals are fantastic people to spend time with off the resort. Cant wait until we go there again!!

I am repeat guest at Costa Morena. No issues at all. Good food and cold beer was always at your finger tip. Clean Swimming pool. Clean rooms.. I would go there again. The lobby bar is always crowded. Not enough tables and chairs. Lobby Bar has to have ceiling fans, very hot at all times. The price is right. Cheers

The hotel location is amazing but poorly maintained. The hotel should invested in more gardener to clean up the place and a handy man to keep up with the structure of the building and the walkways. A lot of places are unsafe as people can fall due to hole in the sidewalk and stairs. The staff seem to be under staff as we were required to get our own fork , knife, napkins and glasses. Staff did not change the table clothes all week long. It was very uncomfortable to eat on a dirty table cloth. The bedding seem to be dirty and even after I did complained, it was partly clean. I will not return to this location. ***DO NOT PUBLISH MY REVIEW AS I JUST WANT TO GIVE BACK MY FEEDBACK***

I truly enjoyed this little Resort. It was unpretentious and yet offered some surprises. If you appreciate Cuban music then you will like all the entertainment at this hotel. There were solo musicians at lunchtime, groups in the evening, wonderfully choreographed dance groups as well as a fantastic synchronized swimming team. The entertainment was much better than at the five star resort I stayed at in December, also in Cuba. The tourists that I met at the Costa Morena were all friendly and relaxed and that is a testament to the kind of resort it is. Simple, yet giving. The only downfall is the lack of a sandy beach but people made the best of the 'natural pool'.

Visit this resort sometimes,it is still my love,Especial the location,perfect valley/water/sky... Hotel is simple but match me, Staff is good , Food in not too much but good. Although some change is happen ,but it is still my dream place until now.

Good value for the money. Staff very good. Very safe resort. Swimming pool well maintained and clean. Good resort if you like fishing and walking. Travel from Airport to the resort is not comfortable, because the roads are bad. As soon as you get to the resort, you forget all the pot holes on the road. Cheers

Good value for money. Staff very polite and helpful. Food has improved a lot. Rooms very clean. Bathroom very clean and there is always hot water. Nightly entertainment good. We would go again. CHEERS

Stay there many times Still love Ocean is love Mountain is love Rock is love Birds and flowers are love Animal is cute Room is still special People is good Coffee and Cola are good Food is simple but ok.

The grounds are kept clean at all times no one bugs you nice safe place to walk around and get to know the people the house on the hill across the street is The Best place to Best meal I ever had on vacation and I have bin on lots

Tuesday, Wednesday and Thursday are relatively quiet. Other days hotel filled with large groups of local people who play loud music even at night, throw beer cans over the grounds and into the sea and WASTE food in the restaurant, so that some people "enjoy" just scraps from empty food trays in the canteen. I have to stress on the word WASTE as the local people put piles of food on there plates and leave them half full and wasting the leftovers to garbage. We can witness a fistfight between kitchen employees and two vacationers resulting in bleeding head of one vacationer and broken entry door of the canteen. Pool water is so dusty that we abstained to wet our feet in it. There is no beach in this hotel ! In rooms a vent system is filled with swarms of mosquitoes who feast over tourists all nights.

I am not a "beach" person. So I was fine with the limited access to a beach. The pool was nice & clean. My main objective was to enjoy the sun, people & read a book or two, or dance a little. As I have traveled to different locations in Cuba over the past 30 years, I was totally delighted with this small resort. The big plus was the comfort of the beds (that was a first). The big minus was the lack of English cable channels - CNN was the only option. Over all - as a senior - I would go back in a flash. I was treated like a person, not just another tourist with peso's to hand out.

hotel is decent, renovations are ongoing, this is a destination for a quiet vacation, to rest and enjoy the natural scenery. quite small two star all-inclusive. no beach. tropical fish on close proximity of the hotel "cement beach" called natural pool. family atmosphere among the other tourists, most of them being snow birds from all-over Canada and returning for decades to this hotel. If you not picky, this is a perfect place. Price was very good. Weather always good. Mountain view marvelous. 90% of rooms are on the sea.

If you're looking for a very quiet place to stay then this is the best place. There was only 20 people staying the same time we were, all very friendly along with the staff members. There's no hot water, but the rooms were clean. There's no sand on the water front but you can still swim and it's a beautiful view. Food was slim pickings, but decent. A place suggested if you're looking for a long stay with an older crowd.

The Hotel was directly on the water, which was very nice. The buildings are spread all across the ocean, along with the bars. The resort was not very busy in November, creating a boring atmosphere. The entire place seemed to be needing updates, and was constant construction. Please be sure to bring extra clothing for those working, as they will ask.

There were two guests only. So everything looked sad. Staff did their best, but there was not much they could. The hotel needs a total renovation. It was time of hurricane Irma to make things even worse. I wish those working people to keep their jobs.

This small quiet resort is a gem! There aren't a lot of selection but the people who work there will go above and beyond to make your stay comfortable. Cubana Airlines is another story.... horrible horrible HORRIBLE!! I've never been on a plane like theirs nor had to deal with ruder people. They truly need a lesson in customer service!!

Had a really good time, nice staff, clean hotel, and food is manageable. Only thing is the hotel location, not a lot to do, it is located on the farm side. There is an amazing theme, water, and dinosaurs park, that are a must see.

It was my first time in Santiago and in this hotel and I did not regret it. I got what I expected, mainly a good rest, piece and quiet and enjoying looking at the sea from early morning to early evening without even leaving my room - just laying on my terrace Hotel is undergoing renovation but the half where the construction work is going on, is closed for the tourists and far enough not to bother them. Pros: - - less mosquitos than in other places - cooler evenings because of the surrounding the bay beautiful mountains - quiet most of the time - only in the weekends Cuban noisy tourists but away from the main blocks - it is on rocks, no sand beach, BUT! There is still " a beach" - a concrete slab with loungers and palapas just above the sea in which one could go in by metal ladders as in a pool!!! - around the small pool there are plenty of beach chairs and palapas - rooms are renovated ( whichever are already ready) -there is a small store to buy water and snack - there is a medical centre and they could give you medicine and assistance if you need one. - there is every day fresh meat - at least 2 types and they grill it in front of you. - they do not offer many meals like other places but they do not mix old with fresh food to give after either. They cook less but is always fresh. -cheese, salami, butter, eggs for breakfast as everywhere but no yougurt - desserts - 3 types, but no ice cream - there are at least 3 types of raw veggies and upon suggestion for more, they added some more Cons: - TV is only 3 channels and they were sport and in Spanish. They said it is because of the repairs now. - there are mini fridges in every room but very old, inside completely broken which upon working for several hours get very hot to even touch outside. - there was always hot water for a shower but not strong flow, not enough pressure - maybe because it is high in the mountain - mattress was new but not so firm and thick - the pool did not have small built steps to suit people with walking difficulty, but the usual metal vertical 2-3 steps ladder with first step in the water too high to be able to mount. But that is just what I personally need. I was with a walker and alone and manage just fine even on not so even pavement there. However it is a beautiful resting place with not so much "minuses" and I will probably go back especially when you have almost everything at the unbeatable price they offer it.

For rhe price is ok... not pretend; Service is friendly Food is low level To much buggining money Bar unfurnished No Internet No beach Very far to the city Very expensive others service No attractive place

view & staff was amazing! Food could have been better but worth the trip! Will go back in future just needs to improve on the hot water situation & food but otherwise the staff was friendly & view was just a killer

Too much pork meat in menu....they sprinkle pork on most dishes...they could keep pork bits separate and option for the guest if they want to sprinkle on their food as there are people ( jews and muslims eat pork at all and hindus does not meat at all) ..location is good....staff is friendly.....overall its good....currency exchange on location....

Where else can you be located right along the ocean side , no matter where you stood. Or imagine sitting at your dinner table, inhaling the tropical breeze and warmth of the day. Well, that is just a little taste of what you would enjoy staying at CM. The room was clean, with a new AC unit. The swimming pool had been completely refurbished. The dining room had installation of new windows, AND the food was great! BUt, more than anything, the staff were amazing and made you feel like a part of their family. This resort is small, and quiet. Read 7 books, and got a great tan! Between you, whoever is reading this review, this resort is a gem, and my little secret. Love ya CM

It was our 4th time at Costa Morena and we feel always being among friends. This time we had only around 40 tourists in block 5 and 6 while 1 to 4 is under renovation. They also plastified the dining room with windows while this was all open 2 years ago and I liked it more than now. A lots of improvements were actually done all over the place:new painting, solar panel for permanent hot water in the showers, new TVs. They are also offering now free drinks at the disco and 24 hrs lobby bar. Jose, Noah, Oscar, Jesus and friends did the best for nightly entertainment but with folks towards the 80 around, the disco was not crowded and did almost not taking off. The beach is still full of stones and concrete and there is no real swimming in the sea which is deplorable as it could be made accessible somehow either by removing the stones or by constructing a deck onto the riff... Thanks to the great staff (Marina and all others) at Costa Morena for a nice and friendly vacation experience !

Costa Morena is still recovering from Hurricane Sandy (2012). The old section is under renovation. This resort provides Very Basic facilities and Services, but it provides them through such wonderful people that it is easy to relax and enjoy. I use a Walker. This is not a wheels-friendly place.

Most disgusting place ever. One star if u like to eat flies then this would be the place for u. The food in the dining room is covered with flies . I refuse to eat the food. Bar was always out of rum. I. Had four drinks the complete week. Ninety percent of the 50 guest wer over 75 years of age and were there for 3 to 4 months. The never drank any alcohol so why they didn't have any alcohol at the bar is beyond my comprehension. They had no bottle water and sometimes the water off the tap was brown. There r lots me to talk.

Simple but clean, grounds kept fairly clean ( I didn't mind horses grazing around or dogs wandering ). Our room was kept clean by lovely chambermaid Estrella who was great and helpful. My least favorite spot was the lobby- staff not too friendly and not easy to deal with. They kept telling us that the internet cards would be available the following day. They never got them. Food was great and staff extremely nice. Table clothes could be changed more often. Great swimming pool and natural pool and entertainment not bad. Resort is located beautifully right by the ocean and every room has an ocean view and on the other side surrounded by Sierra Maestra Mountains.

Hotel is small which is what we were looking for. Very clean and undergoing updating renovations. Staff were fantastic and very welcoming! Locals were amazing and always quick with a smile and Hola. Very excited to spend as much time with the locals and being welcomed into their "families"

Last year it was amazing at costa morena this year it was the same meal over and over the staff at the main desk were rude ignoring ppl for abit. I had a hard time changing money over to cubian peso I was not happy this year at all.

This is an all inclusive resort that still retains the Cuban charm so often lost in the all This is an all inclusive resort that still retains the Cuban charm so often lost in the all inclusive special tourist package deals. Enjoyed the natural ocean salt water coral barrier swimming area, quiet dining, and entertainment, This is a Cuban food resort not perhaps everyones choice of diet, food or drink. All the drinks you wanted as long as it was rum or white wine. Food was very limited choice all Cuban style cooking compared to most all inclusive resorts. Booked through tripcentral.ca and would do again

Not too bad for the price. Doesn't have too many activities and no beach. Not all rooms are the same. Some have dressers and others don't. The same goes for a Fridge. It is however not a bad place to relax.

Costa Morena 2016 March2-9. This is a two-star cheapest Cuban hotel. Situated in the middle of nowhere, an hour by bus from Santiago Airport. Flights where ok, on time, no long lines in airports, but young Sun Wing stewardesses behaved like prison guards. Room was OK: clean, nothing broken, suitable outlets. AC was noisy. Try not to get a room close to the disco, which is even noisier. Food was fresh, no tricky mixes, but choice was very pure. Bars were good enough to me. Nonstop. Local employees at the guest seats were presented just a little bit, far less than usual. Music was not that annoying. Pool looks fine, I never use it. Entertainment. I never use it also. But this time I can say almost for sure, there wasn’t any. Public was mostly retired Canadians, many from Quebec, very few locals. Beach structure is unique: a concrete slab: still water area 2-3 feet deep and about 500m long; a natural rocky barrier with blocks surf entirely; and finally the open sea. If you are confused with my English, look at the photos. Have some water shoes: the bottom is pebbles. Weather was warm, sunny, few rains, one short storm, and not too hot. Perfect! I like to swim in the open ocean. The place is fine for that. Surf is weak, water is clear, bottom is rocky with some corals. Go to right from the beach area.

Good value resort destination, very affordable for this destination. A no frills reset type with a relaxing atmosphere. Plenty of healthy food providing you are there close to the buffet's opening hours. Lobby bar is open 24 hours but drinks are only domestic. Service is alright and tipping is appreciated.

I have been going for 8 years in a row; pros: climate, sea, people, location. cons: lack of fruits in restaurant (no bananas, papaya just for a day) then every day the same: low quality pineapple and grapefruit. Lack of fresh juices: everything made from concentrate and full of sugar (watch out if you are diabetic). The only saving grace: coffee, tea and fresh liquid yogourt. At the reception: For the most part helpful clerks, however: I could not cash canadian dollars for 3 days. At one point there were no internet cards to be purchased. Also, NO WARM OR HOT WATER in the room. Generally, I had a good times in spite of the above. My question is the above irritants are fixable. Why there is no one held accountable for fixing them up?

Clean rooms all easy access to all amenities Awesome snorkelling in a natural pool with lots of fish to see-highlight of the waterfront Lots if ares to hike/walk A variety of entertainment Food well prepared Comfortable dining area Very friendly staff Safe environment

Great staff. Wonderful snorkelling. Food good and healthy. Safe and able to go for great walks off resort. Only negative is on check put one if our group had left their water jug outside their room and were charged 6 cucs for it plus 1 cuc each for 2 plastic hangers that they said were cracked! Funny! Plus a suitcase of one of us did not arrive with us and hola sun did nothing about it. Was a huge hassle! As we left the airport on the way home we checked list and found and there it was!!

The property could really use some TLC , run down, BUT room was great, the ocean view from every room is breath taking and the food for Cuba was good. The staff amazing. We love it for relaxing, no beach, but a great swimming in the ocean and read lots of books.

the grounds were very good clean ,. the food was terrible same all the time lunch and dinner not much fruit only watermelon and not ripe . the pool bar was good , the pool well maintained ,.the lobby bar was excellent ,. the room very clean if asked . but no hot water spoke to them but nothing

the hotel was in poor condition due to hurricane sandy but the really disgusting thing was the dining room. flies around the food constantly very gross. need bug zappers or vapona strips to catch flies or even a flyswatter. need to wipe down counters where food sat. the beach area all rocks but I knew this. some staff were excellent while others very very lazy. the bar was not wiped down sticky, security all sitting together rather than patrolling or spread out. no tours were offered due to small numbers in hotel should have been told that in advance.

EYE candy for the nature lover. A temporary Power failure turned the sky into a wonderland. Animals grazing day and night. HEAR the sound of water hitting the reefs a yogi delight:) FEEL the pebbles tickling your toes, in the seas natural pond. INHALE the musk of foliage, leather, sea salt and other causes:) TASTE of cafe con leche in mañana , rice and cheese always nice, simple ingredients keep me healthy and light! Moy Bien oxox

The price should say it all. Our stay at Costa Morena was booked eyes wide open. Meaning we read the reviews and viewed the YouTube videos. I would suggest all that are contemplating booking this resort do the same to mitigate any expectation gaps. Now, all this said. We had a wonderful time. The food was fair (better than expected). The resort was reasonably clean and the staff friendly. We traveled with two young children 6 and 3. Not the perfect resort for kids but with a pool and sun most children can't tell between a 1 and 5 star resort. Our kids had a great time even though there is no beach at the resort. Access to the ocean is via an ocean barrier pool (there is a reasonably large and child friendly pool). The resort is certainly not for the young and single. We are in our very early 40s and were certainly one of the youngest. Some of the residents of the resort did take up female companionship with the local women. And, some of the working girls did take up residency for a few days. I must say all guests that participated were discrete (somewhat of a PG rated viagra commercial). All in all, if you are looking for sun, drinks and very good people watching at an extremely reasonable rate - you got your place. Best

I had a great experience in Cuba due to the excellent attention I got in Costa Morena, people are very commited with the guest and they make the vacation great. I did enjoy the food and the hotel was good in general.

For the cost, I don't think you can find better value. The staff were friendly and helpful, it's right on the ocean, food was not high end restaurant, but wholesome and lots of it. My room was clean and comfortable, and every room has a view of the ocean. If you want a quiet getaway, some place to go enjoy the sun and people of Cuba, read a good book and wind down, then this is the place for you. I will definitely be going back.

I have been to this hotel for so many years has no beach very quite place 28 km from the city but they don't supply all the time hot water that a big problem. food no much different than others hotels.And now is a big problems with all englusive hotels, whichs the tourist from the same country they go for vacation in those hotels and they take hotels food at theirs homes and we from another country we are with out food not enough for us .if we get there at restaurant early we may get some.

Me at this price meets despite the still, repeated shortcomings. -dining,-staff, inadequate range-, sanitation-, during-dog eating-opening a restaurant and associated migration of birds and one of the "from your" and "ready" serving of dishes,-dirty water in the pool and unsupervised children in the bath when dared to do the toilet (big need) directly in the pool-especially when it came through vykend mainly domestic customers no one even failed to warn when you take food and half directly into the pool

Good for people on diet.There is always porc or chiken noon and rice,omellette in the morning. Some fish too. Enough beer and rhum to get drunk every day.If you like to be close to the pool and on the ocean,listening at the wave all day at a reasonable price also good.Don't need much walking to get around. Also one area with natural bassin in the ocean protected from the wave by recif.Safe.If you like Santiago de Cuba area,many time a 14 day same price as a air fare. Transport to and from resort included.For the cost you can leave the resort for many days and your bed is always there in case of inconvenient.To go to santiago Metro bus 3 times a day 5 cuc or taxi 25 cu.If you like big buffet with no flies ,not your place.Its only a 2 star.Kitchen windows has no screen.Recommended for the right person.