Great and professional staff Love the organization of everything, scanning the wristband No vents in washroom Run down rooms Weird layout Can't smoke anywhere on the resort except the hot beach Channels on tv are mostly muted or in Spanish Not enough variety at buffet Not worth the price I paid Too many local people come here, so it is not catered to Canadians No entertainment really during the day except for some day time games Nightly entertainment is boring Clean hotel but beach is never cleaned except for the watering of the young palm trees where people carelessly throw their cig butts for birds to pickup to try to eat (saw a black bird with a cig in its claws.) Did not feel safe on the beach because not once did I see a lifeguard. There is a security officer for the pont Staff at the restaurants were able to accommodate my dietary needs Annoying that you have to book online for restaurants, everyday, before 5pm for the subsequent days App doesn't have all info about nightly entertainment or discount

It needs to be updated badly. mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

Had a wonderful time at Fiesta Resort.The grounds are immaculate, pool is clean. Staff are out there at dawn making sure everything is perfect for their guests. Bedrooms are large and clean and I loved the hearts and little animals on my bed every day. Huge variety of food for b/fast, lunch and dinner and snack bar open until 1am. The fruit bar so refreshing at 10am. The front desk staff is so very friendly and they printed out a map of where everything was which I found extremely helpful as I would get lost in a shoebox!! Communication was very easy even though I can't speak Spanish.Anytime I asked for direction there was no "over there" with a wave of a hand they walked me to where I wanted to go. I found all the staff friendly and very, very helpful. Met some really, really nice Costa Rican people at the pool and we had such fun just laughing and talking and I learned some new Spanish words. Many, many thanks to DIEGO for the amazing drinks......he sure knows how to make them ;-). Much appreciated! You and the other staff at the bar always with a smile and a kind word. Sunsets are spectacular...a photographers dream. I am a solo traveller and thoroughly enjoyed every second.......PURA VIDA!! Go raibh mile maith agat ("thank you so much"in Gaelic)

The resort was spotless throughout. There were staff continuously sweeping and mopping floors around general areas. To my surprise I was booked into a premium suite which gave me access to an up market restaurant for breakfast and lunch daily, a local concierge and a Nespresso machine in my room. I have limited mobility and can only walk short distances with my Nordic Poles. The hotel provided me with a wheel chair, and I only had to ask the concierge to get a bell boy to push me further afield. The staff were INCREDIBLE! They treated me like a queen and feted me on my 79th birthday with a cake and balloons! Would I recommend this resort? You bet I would!

I found this resort to be not exactly as advertised. I stayed in the premium section which was better but the regular side of the resort did not have balconies on their rooms or hot water. The premium side was overrun with locals who come into the resort on weekends (even though the premium side is supposed to be exclusive). English is not very prevalent and broken English was spoken by MOST staff, staff are used to catering to locals who speak Spanish. Resort was mainly older couples and young families, not very good for a young adult like myself. Good for doing excursions due to its location, beach not good. Food was ok at best.

This resort was great. We stayed in building three, which was very quiet compared to the other buildings. Staff was extremely friendly and went out of their way to make you feel welcome. Our room was as expected, simple but comfortable. We didn't spend much time in our room, so can't complain. The only regret was, we should have asked for a ground floor room since you get bar services on your personal balcony. We did the crocodile tour with Cali. He was amazing! We purchased this tour from the guy at the entrance of the pier. Great prices and very well worth it. Food was great. I'm very fussy as I done like seafood nor fruit but I ate seafood, fruit, and everything else they had. My spouse loved everything offered as well. The two à la carte restaurants were amazing. The service was fantastic. Please remember, even though this is an all-inclusive resort, it's still a good idea to tip the staff. They work amazingly hard. We saw on many occasions where staff were not tipped. Sad and unnecessary!

Grounds and pool were fine although beach was not suitable for long walks. The rough waves and stones did not allow swims in the ocean or use of water craft. The pools were large and well kept. There was nowhere to walk or go outside the hotel area. The al la carte restaurants were very good. The buffet was Okay but on some occasions limited choice. The service and room were well maintained. The room design was odd with closet in the bathroom and noisy AC. I would recommend the hotel with a couple of reservations.

very clean hotel and pleasant staff, speaking english was not a problem,the rooms are comfortable but could use some updates,a la cartes are very good but could use a few more,grieven at the pier gives great deals on trips and very good to deal with, all in all 8 out of ten for a rating

This resort was very clean, grounds were well kept, adult pool was amazing, food was good with lots of variety, staff were friendly and spoke English well. The cookie given at check in was a nice touch.

Just came back from doubletree resort in Costa Rica. Great holiday. The resort was clean, staff were very attentive. Food was great at the buffets as well as the a la carte, Went on a tour arranged thru the resort amazing . service. Would go back in a minute!!!

Very nice place to stay in Costa rica. Lovely pools, great food, friendly staff. Black sand beach which doesn't get groomed, so not my favorite beach. Many fun activities in the surrounding area; pay a visit to Victor Hugo and Green Bean for the best tours ever!!!

The hotel was beautiful and the public grounds were kept clean. The size of the hotel room and view was perfect. Friendly hotel staff and great service. The one thing that I did not like was that I found the food to be very salty a couple of times at the buffet restaurant at Doubletree resort. The food was very good at the Macondo restaurant. We had our dinner there a couple of nights.

I like the area because it's close to activities. My room was OK, the seafood restaurant is definitely a better choice for a la carte. I suggest that Double trees please make some updates to the rooms and food. The area is really struggling for tourism and a need to bring tourists back to this area is crutial. Our local tour operators are suffering as well with the decline in tourists.