This hotel was probably great at one time, but it definitely needs a refresher. The bathroom especially needs attention, mold is an issue. There was a problem with bugs coming up through the drain. The grounds are beautifully kept. The service was not great, understanding English was an issue. Only one area for adults only which is very small and overcrowded. The food was adequate. I would not recommend this resort to anyone.

The grounds at Barcelo Karmina are very well kept and beautiful. We also enjoyed the many iguanas that were often in the trees or having a "swim" in the pool. It was nice to see the water in the pools was checked as well as leaves removed daily. Our favorite was the Adult Pool. We must mention our pool waiter Daniel Hermandez, as his friendliness, and service was excellent.He definitely made our stay enjoyable. The dining was good. Our favorite was the Capri Grill. The staff there were exceptional. We ate breakfast and lunch there.Omelets and eggs cooked to perfection by the very charming cook. The staff were all so friendly and helpful. The Christmas Eve outdoor buffet and celebration was beautifully done. Such a great selection of food . The rooms are excellent. Lovely view of the grounds as well as the ocean. Sure nice to have two bathroom sinks. Plenty of closet and drawer space. Would be nice if the staff in general spoke more English. Many try hard, but some speak or understand little.We booked mentioning it was a 70 th Birthday. Some recognition of this would have been nice. This was our second vacation at Barcelo Karmina. Hope to return.

Room were very spacious, bed was hard. Food was mediocre, some nights it was better than others the drinks were always good Resort grounds are nice and easy to get around, the pools were nice and never had a problem finding a lounger

NO GUACAMOLE! Sad because it is available and expected every other resort I stayed at. The resort itself is nice but has a limited number of English speaking staff which can be challenging at times. Easy to find a beach or poolside lounger, even at 10 or 11 am. Buffet was quite repetitive but lots of variety. Considering Manzanillo does not have as much tourist development as other parts of Mexico, not much to see outside resort.

We arrived March14 stayed for 7 days,this resort is beautiful, very clean,staff are very friendly,happy to assist you for any of your concerns.(we had none).if you want to do some shopping better to bring pesos ,as some stores would not accept other currency... Other than that all was fantastic.

I have been to this hotel a few times and sad to say in my opinion it has dropped down to a 4 star at most.Staff were friendly,food ok. I believe my star ratings below are fair. One example i can give you is if your not into doing the stairs try to get a room down low, elevators have been unreliable and i mean unreliable.

Nice and clean, friendly staff, need a little maintenance but nothing serious. Would have enjoyed a little pre show music and dancing in the lobby or designated area not everyone stays up late enough for the disco. Food was good but there is a need to watch the serving temperature for the food. Some of it was cold and this could create a situation were food poisoning could happen. Overall great stay

We very much enjoyed our stay at the Barcelo Karmina. The food was delicious and the grounds and pools were beautiful and well maintained. Our room was the largest we've ever stayed in and it was very clean. The view from our room was fantastic. We would have like to stay longer.

We enjoyed our stay at the Barcelo resort and would absolutely recommend it to a friend. The hotel and grounds are beautiful and well kept. All the restaurants were excellent , service was good excellent customer service. Evening entertainment was enjoyable All in all we had a good experience.

My husband and i just got home from this resort and it was one of our absolute favorit places we have ever stayed at. We will definitely be going back in the future. The staff was amazing and the food was awesome. We are so happy!!

Beautiful resort, good food, friendly and attentive staff. Our first time in Mexico were not sure what to expect, but were delighted with our stay. We will return in the very near future, thank you for a wonderful week.

No line up, no waiting !Our suite was waiting, Beautiful,5 th Floor,balcony overlooking well kept grounds,beautiful polls and terrific view of the ocean.In minutes we were in swimwear,lounging at an adult pool, with a cold drink of our choice,delivered by the excellent pool service. No need to line up for 2 of our 3 a la carte suppers. Reservations were in our welcome package. Our first a la carte was the Kyoto, Japanese. So much great food, pleasant atmosphere,and excellent service. Our next A la carte was the Agave, Mexican, restaurant. It's location and atmosphere is wonderful. The open air,and ocean setting is very special. The food and service could not have been better.We enjoyed a view of perhaps the longest and perhaps best fireworks display across the water from here--how lovely !! The Barceló treated us to a Christmas Eve Buffet and stage entertainment. This was beautifully set up on the grounds. The food selection was truly exceptional. Turkey, Barbequed steak, shrimp cocktails and so many-many- other dishes and choices !! We loved the Italian , Capri, perhaps the best. The a la carta was good food and excellent service, but their breakfasts and lunches were the very best. The friendliness and service we will never forget. The breakfast grill cook made your morning. Her smile, and knowing what our order was and how we liked it cooked was terrific. The staff all so friendly, and again excellent service. We so much enjoyed the extended a la carte lunches, of excellent "specials"from the menu, superior service and great view ! Our maid service was very good. She maid us feel very special with a floral flower heart decorating our bed and a hand written Feliz Navidad Christmas Eve. Our only bad experience was the Bugambilias Resturant. We were assigned a table and upon returning with our food found our table was taken. We immediately took another nearby table that was not set up. We were told we could not sit there , and moved to a table that was not set up. No glasses or linen. No service.After some time we were able to flag down a waiter, and ask for water and wine. Finally water came but never wine !! Oh well guess we can't expect perfection !!! The Mexican Show was very entertaining and well done.

Resort was clean rooms were clean, staff friendly and helpful. Lots for the kids to do. Food was good only complaint was the pool chair availability. Rules of the resort were no reserving allowed yet people would throw towels on chairs and disappear for hours on excursions. Once we talked to security we found out we can just move them and take the chairs if they don't show up so we did. Resort was full and very busy but overall was a great family holiday.

The area of Manzanillo is absolutely beautiful and Barcelo Karmina is right in the heart of it all. Beautiful resort, sensational staff and lots of bang for your buck. Nightly entertainment was great and the food was amazing. Will be returning for sure!

Lovely pool areas. Should have a slide for adults as well. Food was good. Love the Mexican hot chocolate. Unfortunately, check in was slow and then had to line up again for a la carte reservations as my booking was not on the list at the airport. Staff was friendly most areas but the lobby front desk. The young men working were slow and not too helpful. Beach area was a bit disappointing with harsh sand/mini rocks and small. We had a basic Junior Deluxe Suite was large and well kept. No view but not there to stay in the room. Evening shows were a little lack lustre. The piano player was superb in the lobby.

We spent a week there as part of a Sunwing package March 8-15. Hotels representatives were waiting outside of the airport to welcome and check-in us. They gave us all info for our room and pre-booked three à la carte restaurants for different evenings and time. We were generally quite satisfied with the resort. It is lovely inside and out. The resort is beautiful and has wonderful architecture and the grounds are landscaped to perfection. Rooms are large suites, comfortable and fully stocked with marble floors that are nice and cool after a hot day. There are little balconies on each room to sit on and overlook the resort and ocean. Staffs are working hard all the time. Pools are beautiful. Beach is small and in a man-made cove which is perfect as you don’t get slammed by waves, kids can swim safely and many little fish hang out there for all to enjoy. Sunwing rep Miguel was so helpful and answered all questions. Drinks are plentiful, with many bars throughout the resort with no lineups. We enjoyed variety of food, fruits, desserts and their great coffee.This was the most relaxing holiday we had ever! We’ll be looking forward to going back again and definitely recommend this resort to everyone. Also check-out was smooth.

Food in the main place was very good . The Italian and Mexican was mediocre the Japanese very nice . The pools were wonderful. however there could have been a bus once or twice a day to take you shopping. or exploring. Too long a walk in the heat for older folk. Having been to Mexico many times it would not be my choice with little access to other locations in the area.

We very much enjoyed our stay at the Barcelona Karmina, the staff were all very helpful and friendly, the waiters/waitresses in buffet and all restaraunts/bars were extremely efficient. The pools: Amazing! We loved them, so pretty and not much of a problem to find chairs (we were a group of 5, so had to move around a bit when needing some shade) we had a lot of fun playing basketball, and the waterslide was actually pretty fast! Had a few laughs with that! The grounds: Beautiful! We loved walking around and discovering all the little nooks and crannies. The Iguanas that were roaming around were great too, there is one that sits on the bush by the pool nearly every day, looks like he loves the music too! The rooms: We had an ocean view junior suite, very nice but only double beds available if you don't book a king bed. We had 2 adults and 16 year old. Could book a king bed, some of the couches are pullouts, but not overly comfy! The beds were VERY hard, none of us slept that well. Bathrooms are gorgeous and housekeeping was great. Beautiful view from balcony, air conditioning was efficient AND quiet! We paid for wifi, it was really good in the room, made my son very happy!!! The beach: beach is small, but nice. Wear water shoes! Especially if wading around, there are tons of fishes right there, makes for great snorkelling.. but... don't stand on the rocks. I did, and within 10 seconds something took a go at my foot!! Scared the life outta me, but didn't break skin, just a scratchy grab... I still can't believe it LOL The Food: buffet was always good, we were always able to find a full delicious meal. There are 3 restaraunts, Japanese and Italian were best, the agave, while the location is absolutely beautiful wasn't the greatest. It was ok, but felt rushed and food wasn't all that good. (Heard a few people got sick after eating the lobster dinner) A few in our group had little bouts with GI issues, not sure though exactly what the cause of it was.. I ended up extremely sick on the day after we returned to Canada, can't say for sure though what the cause was... Nightly Shows: Ok. Just ok.. we didn't bother after the first one. The entertainers work hard, but just wasn't for us. All in all, we enjoyed our trip immensely, despite the few negatives!

I must say' this was an amazing resort. - my first impression of lobby, impressive - service from bell people, so kind and helpful, then stepped into our room, and wow, it was beautiful, view from balcony, breathtaking. - food was artfully presented and tasted better than it looked. - service, amazing, - pools and swimming area, so beautiful and clean. -excursions were great, could have caught more fish, but that's fishing. -we absolutely had a great fault and enjoyed our stay

I found the food and resort to be above average. Loved the pool as well as the beach The only thing that I found that was lacking was the drink service. Even when I tipped heavy for the first drink I hardly saw the pool waiters. Always a line up at the bar for a drink.

Everything was great. Only complaint was that the pool was too cold to be comfortable to swim in which was unfortunate. Food was good. Since I am a young mom it seemed like the waitstaff at meals didn't care too much about keeping on top of our table, my guess is that they didn't think I would tip or something of that nature.

Clean, wonderful grounds, fantastic pools - overall great! Great restaurant locals, service above par, frendly attendive staff. Hotel itself is beautiful- rooms are huge, however,furnishings, drapes, bedsheets need replacing! Also, more hooks in bathroom to hang things. Stunning hotel, needs lol to stay in the 5star league.

We had the joy of going to this resort two years ago, enjoyed it to the fullest at that time so guess what, booked it again this year from February 10 - 24 -2017 again we received the same results people are wonderful and polite, food is great, grounds are kept clean, rooms are kept clean, and all pool areas likewise. My wife and I both highly recommend this place everything close by.

Smaller resort but still had everything you need for a good vacation. Clean, spacious rooms with decent sized balcony. Beach was small but in a cove so very little waves. Several pools varying in depth cascading down from hotel to the beach providing sounds of waterfalls. Attentive service at both the pool and restaurants. Food at the buffet was OK with limited choices and not always hot but the a la cartes were excellent. We liked the location (just over 30 minutes from ZLO airport) and felt very safe outside the resort when we checked out the local shops.

Enjoyed a wonderful week. Having been here six years ago we were a little concerned the resort may have declined in its' appearance and service. It actually exceeded our expectations and even better than 6 years ago. The lobby and the grounds are beautiful. Staff are happy , hard working and a pleasure to be around. Beach is very small but the many pools make up for it. Shade is available for those wishing protection from the sun.

This resort is just a nice as it shows in the pictures. We could not have asked for a better stay. All the restaurants, including the buffet were excellent and we would recommend to all. Our only downfall for this trip, was that even though we requested for the 2 couples to be together, we originally ended up in 2 different area's of the hotel. They were good enough to change rooms for us to the same section, but different floor. The pools were all very nice and had enough chairs for all. I must say, the water temp was a little cold for some of us. It took us a bit to get into it, but once in, it was very refreshing. The beach, was small and not as inviting as I like. We did see quite a few people using the beach every day.

Room was very large and clean, resort was amazing, except the pools were chilly. The staff were great. We had heard about the desk being slow, but having occasion to go to the desk numerous times, we had no waits and very good service.

One minus no beach!!! and please make sure you advise people who come to visit that resort that leaving towel in the morning (meaning that is your chair and you coming back) do not touch, many people do not know this.

We stayed at the Barcelò Karmina from January 13th to the 20th. My parents had previously stayed there and highly recommended it. We will forever be grateful that they did. The property is absolutely STUNNING, and it is kept in pristine condition. Our room was so spacious, well-appointed, and comfortable. Kudos to the housekeeping staff who meticulously kept our living space so lovely. We LOVED the food at the buffet restaurant. The only problem we experienced was overeating at each meal ;) Our dining experience at the Mexican à la carte restaurant (Agave) was one of the many highlights of our trip. If you go, DO NOT MISS this incredible experience! We also really enjoyed the beach bar every day, which was consistently overflowing with delicious treats. The pool area was our favourite of any resort we have visited. Again, it is so beautifully maintained and designed. The beach at Karmina is very small, which might be a deterrent for those who love an expansive stretch of sand and surf. We really loved it, however, as the water was warm and perfect for snorkelling. We really enjoyed the nightly entertainment, and the performers were so charismatic and engaging. The dancers were superb, and the male singer featured on most nights was SUPERB - what a talent! Our 16-year-old son loved playing beach soccer and volleyball each day, and we all enjoyed kayaking around the bay. Our very favourite thing about the Barcelò Karmina was the staff. Every single employee was friendly, hardworking, kind, generous, patient, and professional. I think we fell in love with every single one of them. They worked tirelessly and genuinely appeared to love and value their jobs. We will forever treasure them for making our holiday so perfect. Thank you, Barcelò Karmina! WE LOVE YOU AND CANNOT WAIT TO RETURN!!! P.S. There is no free wifi, which seemed to upset some people. I work exclusively online and was beyond grateful to disconnect for a week, so it didn't bother me.

Grounds, food and rooms excellent, in need of hand rails at ALL steps in rooms and grounds as few accidents while there, saw only one wheel chair ramp to pools, beach very clean, staff very helpful at all locations especially buffet. Had great wèek

Stayed at Barcelo Karmina in Manzanillo Jan 6-13/2017. We upgraded to oceanview and it truly lived up to it's name. We were in the Santiago tower room 5209 and we could see beautiful sun rises and the lights of the city in the evening. Room is large with a step down to the living area. The bathroom is huge with two vanities apart from each other. Fridge was stalked daily with drinks and snacks. The buffet is amazing and we really enjoyed the 3 a la carte restaurants. Small beach and many pools to choose from. We spent half our week at the beach and the rest of the time at the adult only pool. Do not pay for the Premium Level. It is a waste of money. The bus that took us to the airport did not having functioning AC so it made for an uncomfortable ride. Beware the airport is very poor....only 2 vending machines that only take pesos. No restaurant or TV to watch...absolutley nothing to do for 3-4 hours!

Sunwing Flight 5* Manzanillo Airport 2* (long wait times) Barcelo Karmina Lobby 5* Check in 2* (long wait times) Rooms 4* (hard beds, dated, broken tiles, doors but clean and maid service wonderful) Resort Layout 5* Food 4.5* (nice assortment buy layout is unusual) Beach 3.5* (small but given the resort location in a bay, they created what they could) We both enjoyed our visit to the Barcelo and will be back.

Two weeks at the Karmina Nov 20-Dec 4. Still off season, hotel occupancy about 50%. Weather beautiful, a couple of night showers.Our first time in Manzanillo. Lovely hotel and staff, spacious rooms, excellent food with lots of fish and seafood. A La cartes were OK, but not spectacular--not all open every night. We got 7 a la carte cards for 2 weeks. Kudos to Mierela of Westjet tours and to Jessica, the Hotel Concierge.

Very close to the ocean, the ocean cove was a great amenity to have to actually swim in the ocean while it blocked high tides. The hotel was private, spacious and clean. The swimming pools were clean, and there were quite a few of them. The staff overall were very friendly, the evening entertainment shows were great, food was great and the tours available were good too.

The pool areas were lovely. The food and drinks were very average. Wait staff was not very attentive with the exception of a few. Excellent meal at the Agave restaurant! The beach area was small. Not being able to walk along a long stretch of beach was disappointing. Rooms were very spacious and clean.

I loved everything about this resort other than the beach. There was no place to walk the beach and that is my favourite thing to do on holidays. I heard the same thing from every person I talked to at the resort. They all said same as us, love the resort but would not go back because of the beach.

Had no complaints about this resort. This is the first resort we really enjoyed since our 15 years of travellling. Food and service was very good. Very clean! We would go back and we recommended this resort to our friends.

well kept resort, lots of positive people helping out, food was good, an excellent place for us to enjoy sun and warmth. we would go back and enjoy again. Good pools and gym. Nice balcony to enjoy morning sun as well.

Rooms were way better than most resorts. Food was varied and well prepared. Staff are very helpful. Grounds are very well kept. Beach is quite small and neighbouring beaches to stroll on are not readily accessable. Activity staff have a challenge with all the pool areas to cover.

The grounds are beautiful. The room was great. The food was ok. Favourite a la carte was the Japanese Restaurant. The view from the Italian Restaurant was incredible. The staff were very friendly. I found it very strange that there were no facecloths in the room though! We found one on the cleaning lady's cart and let her know we needed it. Overall experience was great.

Loved the Barceló Karmina Palace in Manzanillo, MX. It didn't feel like Mexico at all, with all the lush greenery that surrounded the area. The hillside housing reminded me of Santorini, Greece with the exclusion of blue roofs. The amenities that this resort provided is suitable for couples, or families. The room I stayed in was the nicest ever in Mexico, it was the junior suite and I absolutely loved the bathroom. Liked the fact that it had an adult "only" pool. The only thing which would be better would be that it was a bigger pool area. Irregardless, if you needed to get away from the noise of the children, there are a variety of areas in which to do so. Food selections were outstanding, and there was never a time frame in which there was nothing available to eat. Although, I am not too sure about the availability after midnight. My absolute FAVORITE was the Mexican ala carte restaurant which overlooked the roar of the ocean, it was so relaxing and breath taking. Not only that, but they offered a private lobster dinner on a beach embankment under a gazebo, which looked amazing. I did not experience this, but will definitely be sure to on my next visit. I cannot attest for the party atmosphere that Manzanillo has to offer (as I did not go to town on the pub crawl) but they do have a disco, as well as a piano bar area which was very entertaining. My overall opinion is this is a higher end resort with an affordable price, and I would HIGHLY recommend it.

Family vacation. Kids are 10 and 14 years old. We all had a great time. Check in/out was effortless. Hotel architecture was amazing. Rooms were huge and impeccably clean. Beds were super comfy. Restaurants were all great. Excellent selection and variety. Staff were helpful. Beach was small but clean. Excellent snorkelling right at waters edge. Many clean pools. Entertainment was a little disappointing compared to Cuba experience 2 years ago. Overall a wonderfully memorable trip.

This was our second stay at the Karmina Palace. Beautiful, clean, and spacious rooms. We arrived very late, instead of 7:30pm, it was 11:00pm. To welcome very tired tourist, there was a special room set, with registry tables, and all the food and drink anyone could want. A great way to start 2 weeks of sunshine.

Karmina Palace is a beautiful place! Grounds are very beautiful, pool areas and beach are very nice. Not a problem to get chairs if you get out if bed before 9 or 10am.. Restaurants are very good, with lots of choices for everyone. The rooms are nice, but have a step down to sitting area, or beds if you have double suite.. My girlfriend had to buy a nightlight for safety reasons.. This hotel is very busy, with lots of large groups travelling together

This was a beautiful resort, nice grounds, the pools were very nice and well kept. The beach isn't very big and swimming at low tide is difficult to do especially without water shoes on because of the rocks. The hotel room we had (2011) had a little bit of what looked like black mold near the A/C vent and the couches were in very rough shape. Other than that, our room was nice and a very big. It had two TV's! lol The service at the restaurants was sometimes slow but not too bad. The food was good and there was always a large variety and usually someone cooking fresh food on the grill. The drinks at the bars could have been better, we found them to be way too sweet and the pop/soda was always flat when we ordered Cuba Librés. The excursion guy (Miguel) was outstanding at his job and very knowledgeable. He was always around during the day if you had any questions. Overall, this was a good resort and we would consider going back someday.

Excellent rooms, food was great, service was great. Check in was terrible. Not much of a beach. The golf balls flying into the swim area from the golfers was extremely dangerous and scary. Should have been free wifi somewhere in hotel for those of us who only wanted to contact home 2-3 times per week.

Rooms were huge! Very clean. The beds were a little hard but actually very comfortable! Amazing amount of pools and areas. We were still finding different areas the day before we left! Food was very good with lots of variety. Would definitely come back!

lovely resort, great size just right. Japanese and Italian ala cartes were amazing. View from the Mexican was spectacular. Great pools or beach area. Loved taking out kayaks. Nice area to walk around and safe to walk to town out of the resort. Walmart is close by if you needed something. Great staff and amazing service!

The grounds are nice. The beach is O.K. The food was good especially the Italian restaurant which we had twice. The bars need some drink menus and coffee at the lobby bar would be nice for a afternoon spanish coffee.

Food wasn't the greatest but the pools are ok I also liked the service the people that work there are very pleasant. The room was perfect. And yes I would recommend this resort to friends.and yes I would return if the price was right.

Beautiful setting and not a bad view anywhere. I would have rated pools excellent but beach is lacking. We enjoy walking on the beach and had to take a bus to Playa Miramar to do that. Otherwise absolutely no complaints. Staff are beyond excellent and very friendly and helpful. Food was good and selection changed every day. Rooms were kept very clean.

It was our 7th time at this resort. The food staff and the grounds are incredible I would highly recommend this resort. The weather is always sunny and warm. The rooms are beautiful. Can't wait to go back

The hotel is amazing ...food was great ..very clean and the service was excellent...as for the disco we would go every night and dance till it closed ...the entertenment in the evening was also very nice ...thx for the wonderful week ..looking forward to seeing this resort again.