This hotel had helpful staff, delicious food and interesting evening entertainment. The Barefoot Grill served jerk chicken in the afternoons each day and Shakira was a very welcoming and friendly staff person.

Lovely grounds equipped with everything you might need. Friendly and accommodating staff. Great amenities and lots of choices when it comes to food and drinks. Rooms were nice and the view was great. Would visit again!

Good resort but should spend some money on the interior such as the pool cots and umbrellas, also the room pillows are to small the workers are excellent especially Errol the pool maintenance man and all the guys from Segway tours as well as the on site activity workers who operate the water activities such as boating and tow rafts.the lazy river and other pools were enjoyable for my little one as well as the wife and myself how ever guests should know that because it states gratuities are included the workers have yet to be blessed with them so everyone should tip personally for their services!Hipstreet is a great place to visit for your shopping needs and is open 7 days a week despite info from the front desk and supporting the locals really helps and you can find some really good deals, ask around for CC she’ll help you out.If you need a ride anywhere ask for Bunny the driver +1 (876) 804- 2636 he’s very knowledgeable about the Island and gives you a great rate.I say get out and visit and look around and see the real Jamaica and how people live you will have a better appreciation and understanding of the island.Other then that what a place the people will make you feel like your home.P.S you have to try the pizza and the KFC cheers and can’t wait to go back!

First the good, very close to airport, grounds are nice, can watch cruise ships come in and dock in bay behind hotel, food was good, great jerk chicken, buffet had good variety, has three pools, adult pool has swim up bar was never crowded and kids pool on other side of swim up bar which was nice for people with kids, they could enjoy adult pool and still keep an eye on their kids. Italian and oriental restaurants were very good. Now for the not so good .Service in buffet was the worst I have seen in an all inclusive resort and I have been to many. At most resorts when you sit down in the morning for breakfast the staff are there pretty quick to offer you coffee, it won't happen here and tipping won't help I have never seen so many miserable women working at a buffet, and they are in no rush to take away empty plates. One night we waited and waited for service and ended up going to get our own knives and forks, then went and got our own wine glasses and poured our own wine while the staff watched us and never said a word. The resort overall is pretty rundown, our air canada rep said they will soon be doing major renovations at the resort, they may want to take a good look at their staff while their at it. I would not return to this resort.

Very Clean, good food, comfy king sized bed, great location, small but beautiful beach, very nice people. Resort is old but well kept...update those beach chairs and i'd be back in a heart beat! I've been back 1 day and i miss it already!!

This resort was nice food was good and rooms were clean. Other than people smoking pot in the rooms and stinking up the floor we were on it was good and security took care of the situation right away. Don't expect a 5 star resort because this is not. After a week there we were impressed with all the amenities and food. We would go back to this resort again with our children.

Rooms are clean and well maintained . The resort needs a new coat of paint on most areas especially on some restaurants the pools are clean but tiles need to be replaced and maintained . the staff try to be helpful and are friendly. the pool areas need more loungers and chairs as the number of guests vs the number of chairs and loungers can be very frustrating .

Very clean well organized room always clean food was good very friendly and helpful the service from the staff makes the resort a nice place to be . Quite by 11pm to put kids to bed but you can party at some great places near by .lots to do at the resort for kids or adults But the tour excursion niver no time

My husband and l had a fantastic time at this resort and the staff were wonderful. It was the first time being able to swim in the sea as the water was calm and perfect for young and old alike. Friendly Jamaica......I'd go back in a flash! Joanne Ontario, Cda.

I have never been to Jamaica and booked at the Sunscape Splash. From booking the West Jet Vacation via Trip Central to departure, everything was perfect. I am a single person, traveling on my own and found many other travelers to share my week with. The resort is super clean, the staff are exceptional; friendly - everyone was so welcoming! The snorkeling was wonderful (you do have to keep an eye out for the jelly fish). Food, especially the Jerk Chicken cart was plentiful. Beach is clean and plenty of loungers. I thoroughly enjoyed my week. I did an excursion to Dunn's River Falls - was a bit rush and spent alot of time on the bus getting there - however; had a blast at the falls! The only thing that I missed was having live music in the lounge - many places I have traveled provide nightly entertainment in the lounge; I found I missed this. There were shows in the theatre area - I went twice to see the entertainment. There an inside disco, however being in Jamaica I wanted to be outside in the fresh air. Direct flight from Ottawa and 20 minutes at most to airport! Again, a great week, Hats off to the Staff of the Sunscape

Sunscape Splash offers lots to do ! great for families... always something to do! Very clean rooms, and the ocean view was perfect! Easy to get around. a la carte restaurants were very good, buffet was repetitive, but why complain when I still didn’t have to cook! Don’t expect a long walking beach but it’s excellent for Snorkeling and the area is popular for sailing, kayaking etc. I feel it’s Very good value for your $. Close to the airport for those who hate long travel times

The hotel was good. The room was clean, comfortable beds and pillows. The food was good, buffet can get a bit repetitive but no complaints. The a la cartes were mediocre, the sea side grill for supper was my favorite. Drinks were very good. Beach was great but our last few days there were jelly fish so we didnt swim in the ocean. We are repeat customers and noticed a few things not as good as previous visits. All in all it was a good vacation

The hotel was very clean.The pools were awesome,fantastic variety of food and all the staff were awesome,The best time I have had so far at this resort and the improvements they have made are very nice!

This was our third visit to this resort, we were married there last year. We love the atmosphere, the people and the food is always delicious. It is an older hotel but the friendliness of the staff and service make it a great vacation. Our big criticism this time was the new time share sales pitch. The approach is sneaky and they do not actually state that the special breakfast invite is for a time share meeting. If they are going to promote that, they should be honest and up front so that people do not waste their time on something they are not interested in.

Enjoyed our stay here !! We have stayed at this hotel in the past and loved it!! My daughter loves the entertainment team and always seem to make many friends in the pool and at all the various activities they offer!! The staff is so friendly and always make you feel welcome and special like a part of the family!!

I returned a few days ago from Sunscape Splash with my Husband and two kids and can we say we are very much missing the resort! Amazing staff, helpful, polite and made you feel at home! Food was great since we love Jamaican food and they had great options for my picky kids! Always easy to find something to eat! Best part for my kids was the water park! They lived in it and have to admit so did my husband and I! Felt like kids again! Beach was nice not big but good enough for us! The resort had several pools to swim in so we never have to worry about it being to crowded! The only thing they need to work on is cleaning the rooms and little earlier in the day which I understand is hard with such a large resort and we didn’t always have towels in our room! Had to request them a few times! I would highly recommend this resort for people with children but again it’s great for adults too!

This place was very clean. The staff were extremely friendly, very clean rooms.Air conditioning worked extremely well in the room. Television has lots of channels to choose from. The food that was offered in the dinning area was good with plenty of choices. The public restrooms were well stocked. Very happy with this resort and staff.

We just spent a week here with a large group for a wedding. The staff were excellent. Very friendly. The resort was very well kept as well as the rooms. The adult pool was where we spent most of our time . It was perfect. The beach was small and cramped. The food at the buffet was great .

We went recently April 4 to April 11 2018 to Sunscape Splash and were amazed by the country as well as the hospitality by the staff! Everyone is very friendly, itinerary is so intense at the hotel we did not make it all ha! Each day they have an itinerary such as bingo or tie dye shirt making. In the evenings they have the auditorium with entertainment. My kid didn't make the magic show - passed out at the seat haha but I heard it was very good. There are activities for everyone, young, old, families etc. Beaches: We loved the fact there were two beaches, one is a bit rocky but you swim out to coral reefs (technically both you can swim out but one you have to swim farther) and the other is a more designated sandy beach. Snorkeling sessions are twice a day and free. We loved that feature. My kids were playing in the sand while one adult goes out snorkeling or we brought the kids to go kayaking (also free). If you wanted longer trips out to the ocean the Kelly Sports guys are friendly and amazing. You can para-sail, kayak, boat rides, glass bottom to see more. Hotel: Hotel was clean. Rooms clean, bed was as expected of a hotel, dressers, closet, safe, etc. Everything is a norm of a hotel room. Hot water was kind of in and out. Towel service was good and the mini bar was awesome. There are three restaurants attached that are decent. Don't expect 5 star kind of food but it was good for what it was. The buffet is always good but I have to say their breakfasts is the best compared to all meals. So many options. They have a cafe called Coco Cafe and it is always open for coffee and desserts. Features: The hotel also offers a lazy river with two big slides and a kid section with a smaller size slide. Amazing. We loved the lazy river and the slides are fast. Be wary. It is a lot of fun but jeez that is one fast slide! My kid loved the little slide with the kid sized pool. Extremely family friendly and great. The hotel has four pools, one is adult only but they other two is for everyone and one is a small kids pool close to the lazy river. Adult only pool has swim up bar. Cleaned every day! Kids club called Explorer's club. We didn't use this service much but in the future we definitely will. It's an on site day care service included to the resort and the staff there are amazing. When we did put my daughter in the club she loved picking sea shells from the beach and crafts. Every day they have a different schedule such as one day they'll go to the park, swings, sand castles, etc. It's really an amazing set of staff and schedule to keep all kids busy. Overall this resort is amazing and great for family oriented groups. Everything is there and if you need just ask the staff will point you to the right direction. Any excursions they have on site staff to help any questions. You can book from resort or taxi or whatever else you need. Loved it. We thoroughly enjoyed our trip and miss Jamaica already.

We just came back from Sunscape Splash in Montego Bay. We stayed there from April 1st to April 8th 2018. We had a fabulous time. The resort was beautiful, the sunsets where incredible, the staff where the nicest I’ve ever experienced ( and I’ve travelled a lot) the beach was beautiful especially if you enjoy snorkeling. My husband and I spent 4-5 hours a day in the water snorkeling, the fish was just unbelievable. The food was decent, although the buffet didn’t have much of a selection from day to day. The resort was very clean and very safe. Our girls meet many kids their age and built new friendships. They also loved the freedom and how safe they felt. We loved our vacation and we can’t wait to go back. We would record this resort.

I had the pleasure of visiting this resort during our family vacation this year. I am not new to Jamaica as I have been many times, however this was a first for this resort. I can't say I will go back as I was disappointed with the lack of entertainment both during the day and certainly in the evening. The pools and hot tub shut down by 6 which was disappointing especially as there was nothing for after dinner and into the evening. I found the food to be average ,the staff were incredible and the hotel was clean. A little difficult getting towel or room service regularly. I would certainly go back to Jamaica , the people are very friendly the weather has always been great and the excursions are bar none.

I think it's worth of my payment. The food, beach, facility are good enough for me. This resort is smaller comparing with others I have been. The staffs are friendly. I have to mention one thing. When we arrived resort, the staff told us we could have a breakfast at another 5 star resort next day with a resort staff, and we would offer a coupon of 100USD for this, we accepted because we think it is welcome breakfast - why not accept. On the coming morning, when we meet with the staff, I realized I misunderstand what they want - this is a kind of pure marking activity. The staff asked me some private questions and try to know previous vacations and how much I have paid for them. He persuaded us to be a member of their resort group in order to get discount in future. Actually, I don't like this marketing mode, I feel pressure for this. This activity last about 2 hours, really too long. I don't want limit my vacation destination by such a membership. This is what I don't like.

Sunscape Splash Montego Bay - awesome, amazing, clean, safe. The staff were so cheerful and helpful and friendly. The grounds were clean, easy to navigate. Tons of fun and lots of places to relax too! Love love loved it!

We just returned from a family vacation involving 13 adults, ranging in age from 22 to 63, and six children between the ages of 3 and 7. Everyone had a tremendous time. The resort rooms were clean and spacious, the food was good to great and the service was outstanding. There was plenty of room at the beach and pools to accommodate all guests. The activities and shows were diverse for guests of all ages and interests. We strongly recommend this resort for those who are planning family vacations.

My family just spent 5 days at this resort. We upgraded to a 1 bedroom suite. The room was great, with an amazing view. Room came with room service, but after asking a few times for a menu, we gave up trying to order. The buffet offered a variety of foods, but had the same variety for 5 days. There were 3 a la carte restaurants. We went to the Asian Fusion, which was very dissapointing. We didnt try any of the others. Water park was fantastic! We have a 12 and 3 year olds. Both had a great time. Beach was filled with seaweed and garbage washed up from the high winds. Beach was not cleaned consistently every day. We didn't spend much time there. What turned me off the most was seeing a 3 inch cockroach in the dining Room! I tried to ignore it and hoped it was just 1. I saw 5 more over the next two days!!! Overall, I would not recommend this hotel

The hotel was very clean, friendly staff, and amazing food! Rooms were very good(beds a little hard for my liking, but had everything we needed, with friendly staff around to attend to anything needed. Outside grounds were very well kept with pools clean and beautiful. There were always staff to wait on us if we chose. Very happy we went!

This Hotel is more like a 3 star hotel. Grounds were acceptable. Beach was rocky and not inviting to me, so it cost me to venture to Negril for swimming. Room was well cleaned and Fridge stock with water and soft drinks, beer but did not used much of it. Food lacks variety, especially at b/fast time, eggs, eggs and more eggs, over cooked bacon and mini dried-up sausages. Dangerous condition in lobby when it rains, too much water on floor. WI-FI is poor. Entertainment is passable, usually is the employees who performs. Cudos to Marcha-Lee, Tishane, Soneka andfew others. It is kids friendly and fun for the little ones.

I was very disappointed with this resort. The food was just average and most of the time something was missing from the menu. It took about an hour to get served our main dish. The buffet was always the same. The daytime entertainment was lacking. Activities would be posted and then when we got there they weren't happening. The only thing that saved the resort is its waterpark. The kids loved it. It has only two slides that go into a pool. The beach is small. I wouldn't recommend this place to anyone.

While the resort was clean, and the staff were pleasant, we were disappointed that several of the restaurants did not open at all and/or were only open one night of the entire week. Our rooms were not as promised, and when we attempted to resolve it, they wanted to charge us an additional $700 USD to "upgrade" to the rooms we originally booked. A phone call to our AMAZING tripcentral travel agent Sarah-Jean and all was resolved, and we were moved to our proper rooms....however it took three days for this to happen! They hold "towel cards" like hostages, and it is nearly impossible to get them - however you absolutely CANNOT get a towel for the pool or beach without one, so if you happen to forget your towel cards up in your room, prepare to pack up your entire family to go back up and get them (says the frustrated mother of four children as the disinterested towel Nazi watches me struggle). Our children adored the water slides, and finding hermit crabs, starfish, sea urchins and barracuda in the beach shallows was a popular favorite for our crew! Beautiful pictures were taken, and fun times were had by all despite the difficulties we encountered. We were always full, although the buffet being the only restaurant the majority of the time became repetitive for certain. Not a 4.5 star as promised - probably a 3 star at best.

Fantastic trip. Great water park and friendly staff. We really enjoyed ourselves. Restaurants were good, beach was beautiful and we upgraded our room to a suite which was definitely worth it!! Thanks Sunscape!

I have been to several Caribbean resorts and several in Jamaica and many of them transfer ownership many times over the years - this resort is no different. All employees were helpful and attentive. Rooms need more work but for the most part they were clean and inviting. Entertainment was the worst I've seen. Entertainment staff was minimal as well but the resort wasn't that busy. Buffet area needed a sprucing up but I was pleasantly surprised with the specialty restaurants - best to avoid during early dinner sittings. I can't see the resort having enough loungers if the resort was busier and several were broken and attempts were made to fix them - you can't glue plastic back together. The staff were the best. Always welcoming, friendly and willing to assist.

The Sunscape Splash was exactly as explained in the information folder. It had great amenities for the kids with the splash pad and it catered also to the adults without kids who wanted to be around other adults. The hotel was nicely laid out so that the kids section was on one side of the resort and the adults were on the other. So you do not need to worry about the kids always running around where you will be. One thing I did not like was that the entertainment was lacking. The nightly shows lacked in every way possible and they did them early on in the evening so by 10pm there was nothing to do at the resort. The disco had great music and pool tables but the max amount of people in there were 10 usually. However, the people that worked there and the a la carte restaurants made up for the entertainment. I would definitely go back there and I would bring my son. It lived up to its 4 star rating.

Very nice resort small but it is what we liked. Everything was right there didnt have to walk far for anything. The food was very good and im a picky eater. Definately would reccomend this resort. Great resort for familys but there is also a pool for adults only which was nice

I just came back from 7 amazing days at the Sunscape Splash. The hotel was clean. The staff was so friendly!! The food was really good, the only issue with the food was variety. Such a great location. Sunsets were unreal and snorkeling right off the resort.

Good hotel with a few minor problems ....staff generally ok .... service a little slow....food never went hungry jerk chicken was my favorite...24 hr coffee bar was awesome the coffee in Jamaica is one of the best we have tasted in all our travels....the rooms are dated but clean...could be noisy with music from other hotels,disco so hard to sleep some nights .....the beach very small , rocky ....good waterpark for kids...shopping was expensive even after bartering ....pools were good ....downtown was a nightmare with locals selling !!!!!!! you can figure that one out.....airport was also a nightmare took us 1 hr just to pass customs as super busy.....bus ride to hotel 25 minutes depending on traffic...front staff very good and west jet rep wonderfull with lots of experience and knowledge.They try to sell you on sister properties upon arrival...not my bag so be carefull....Would i go back that's a toss up..Everybody has their own opinion and for us it was good but not great.I would recommend to a friend but would explain all i know about the hotel

The hotel was so clean! The staff were extremely friendly and helpful. The food was great and the drinks were tasty. The options were endless in the buffet and the restaurants were amazing.The beaches were perfect. the rooms were clean and bright.

Check in was lengthy even though there was no line and we heard the people in front of us having their reservation lost. After getting to our room we found it to be quite small compared to other resorts we have been too. Food: The food was edible. Nothing good to say. They had 3 "restaurants" that served the same buffet food just glorified it a little. There was 1-2 hour waits for the restaurant as they did not take reservations and upon entering there would be 15 empty tables (we counted). The one 'fancy' restaurant Portofino always had a line-up starting at 5pm when it opened at 6pm. I'm sorry but I will not stand in a line for an hour a day on my vacation. We only went once and got the pager so they could beep us when one of the many open tables was available. When we were seated we were in the adult only area but told them we had to get the kids from daycare as we waited so long for the table. This caused a huge scene as we had to be moved outside where kids were allowed and the staff ended up moving the physical table outside to accommodate and this upset our server as he was not supposed to be working outside. The beach was TINY and very hard to get a lounger although at least getting one was possible most days (not like the pool, but I will get to that). The beach was long but narrow with limited sand, the water was murky and populated with jellyfish. We still spent the better part of each day at the beach because the kids played in the shallows and the sand while we lounged in the sun (mostly what we came for). Pools and waterpark: very good, only open 10-5 though which sucked. 2 waterslides and a castle and pirate ship that the kids loved. Impossible to get a lounger as people would (I imagine) get up at 6am to throw something on it so it wouldn't be taken even though the hotel states there is a half hour rule (if you are not on the lounger for half hour it can be taken). We did not go off property as it was exuberantly expensive to do anything with 2 adults and 2 kids and we were not confident in going alone for safety reasons. The staff were friendly but not service-oriented and very expectant of tips which the welcome package states are included in the resort fee. We tipped a few times but definitely not every time we ate. Overall it was an OK experience: I am not disappointed in my trip, but I would not go there again or recommend it to people. I do not believe it is a 4 star and would say 3 stars is pushing it.

Very warm and welcoming staff. Good food. Very nice table servers. Good table service. Pleasant room. Would have liked a small table in the room. Enjoyable pools. I've seen better beaches. The only drawback was the beach - weeds and leaves, etc.

The staff were exceptional and the service was outstanding. The room and facility was very clean. Food at breakfast was extremely good however the lunch buffet needed some variety. The a la cart restaurants were very good. Beach and water was extremely good. Although advertised as a family resort, there were sections for adults only which made it nice. Entertainment was good. I would definitely return to this resort and would recommend it to friends.

This is a great resort. The food is fantastic! The lazy river and water slides are great for both kids and adults. You need to try the free guided snorkel tour (you swim right off the beach). We saw many beautiful fish! Bring your own snorkel gear if you want to be able to go whenever you want. The entertainment at night was also great. We were actually upgraded to their sister resort (Secrets St James) and it was absolutely incredible. Incredible beach and food everywhere. Lol. If you can afford the upgrade, do it. :)

This was our second stay at this resort. Last year they were under con struction so the rooms were very plain. This year they have added new artwork and bedding to the rooms. Last year the wifi was always down. This year we had no issues at all with wifi. The loungers have been replaced and look great. The beach was not the best but the numerous pools made up for it. The service far exceeded our expectations. When we checked in Dianne at the front desk recognized that we were returning for our second visit. She apologized that the room we were getting wasn't the best but that she would upgrade are us the next day. She made good on her promise and we had a lovely room. The food at the Cove was excellent. The buffet was always great. Not a single complaint. Hey! It's 🇯🇲 Jamaica! Everything is Irie!

Thank you so much tripcentral-there were no hiccups and everything worked out accordingly!! A BIG shout out to all the staff at the Sunscape Splash, you were all absolutely amazing..We found the staff friendly, energetic and always willing to go out of there way to help. The grounds were immaculate and the food was tasty!! We loved the Portofino a la carte -the food was just delicious! The water park equipped with a lazy river was fun for the whole family but the kids especially loved this added bliss. The snorkeling was outstanding! We brought our own equipment and spent hours looking/seeing all sorts of fish. There's alot of seeweed so bring your water shoes. Everything was kinda perfect. We'll definitely return! Thanks again for the greatest vacation:)

excellent family resort, amazing kids club. great food. we had no hot water but quickly got upgraded to an ocean view at no extra expense. The place is wonderful no one bothers you on the beach. The beach is a little rocky and lots of sea weed. great selections of pools for all different ages. extremely clean and friendly place to stay

We had a wonderful time at the resort. The MOD was very accommodating and all the staff was very pleasant. The kids loved the pool and the grounds were very clean so we're the rooms. I would definitely recommend this resort to families.

The hotel view was nice, however the hallway had a mouldy smell, there were bugs in my bathroom so we showered in the other room we had. Most of the staff were nice except the person who refills your beverage he was quite rude. Food was ok, lots of things to choose from. It's an old hotel but if you're looking for a basic family vacation then you should go. I wouldn't go back, I'd rather pay a bit more for cleaner bug free accommodations.

When we first arrived, we were quite disappointed with the room, was tiny, and really not much to look at, we ended up upgrading to a suite and were extremely happy. The resort was very clean and very well maintained. Food was good, although, the food at the buffet was always the same. The à la cart restaurants were fanulous

I was pleased with the resort, our room was cleaned and re stocked daily. I especially liked the 24 h cafe, they offered food like home. Most of the staff was excellent, some of the staff bothered us for our things, and wouldn't leave us alone. Over all good resort, wouldn't go back.

The hotel is clean and the staff go beyond to make you happy. The ocean is right there, within a few feet of where you can sit and have supper with candles and lights. Hearing the waves rush in. Was amazing. I think some of the friendliness staff i have meet, i travel at least three times a year. The shows are great. The disco,,, yea man. The drinks even better. I have only ever been to Jamaica once. I will be back and back to that resort. Totally pleased with everything about it. Thank you.....

This was our first time to Jamaica. We absolutely had a fantastic vacation. The resort was wonderful. Our room was spacious and we had a fantastic view of the ocean. We loved everything! Staff and food were amazing

Had a fantastic stay for my family. It was my daughters (7 yr old) first all inclusive trip and she was smiling from start to finish. This is a family friendly resort that includes a great waterpark w/slides and lazy river. We had been delightedly upgraded to the Cove to help accommodate one of our party that needed ground floor accommodations. The staff is top notch and a special thank you to Vinroy who visited us frequently to see if we needed anything or just to chat. The Split in half pool bar (one side family one side only adult) is a great idea. This way the families can enjoy on one side while letting adults on the other side enjoy kid free. BTW - 20-25 mins to airport.

We just got back from the Sunscape Splash - we stayed on the cove side. The rooms were nothing special, but they were clean and well taken care of. The staff was absolutely fantastic - and the food was great! The best I've had of all other places I've gone to in Jamaica in the past. We brought our 7 year old daughter with us for the first time and she completely loved it. I would 100% recommend this resort.

This is an amazing resort. The food is excellent and the people are the best, so friendly and always smiling. The resort is very clean and the beach also. The drinks are plentiful and tasty. The entertainment staff people rock all day and evening. Our house keeper Sonia is the best. A lovely lady. So come down and enjoy all they have to offer.

Overall the hotel itself was good. However..the beach was awful...too much seamoss engulfed the majority of the seashore. The food was amazing. The day and evening entertainment was unorganized and unprofessional.

The sunscape splash resort was amazing ,from the views to the service and to the entertainment. The food was delicious my favorite was the buffet breakfest but all the food was great from the"barefootgrill" to the 24 hour snack shop and the fancy Italian,seafood and Asian . The service was great, the bar tenders were friendly and fun, the maids were nice neat and kind. The lifeguard's for the pools and water slides were making sure people had a great time . The excursions were more then what I expected very safe and adventurous I would have loved to do more . The view and sights are defently rememberable . The sunset mountains and water are beautiful the coral and ocean sea life were on of my favorite parts because I love fish and plants highly recommend this resort to everyone . Also the other couples and families staying at the resort were friendly and having a great time . I will be planning to visit this resort again in the future with my wife

Having travelled to Jamaica many times, this was the first trip with my children, aged 22, 18 and 5. We were pleasantly surprised that the ride from the airport was short and sweet. we were escorted to our hotel room promptly. The resort was beautiful and everyone was more than welcoming. Our visit was an excellent opportunity to unwind. We were unhappy with the beach, as it was very rocky and lots of seaweed. I think the resort should invest in cleaning up the rocky shore and the plant growth. Otherwise, we enjoyed every minute here!!!

Everything about this hotel was amazing!. When we arrived we were greeted with a warm welcome. The Facility was clean and well kept. The beach was beautiful and the pools were perfect. If travelling with children this is the resort to go to. It was so kid friendly we had a blast!

Although this resort is really a family centric property we had the adult pool with the bar, great music and terrific food. The staff were so friendly and helpful. They were a joy. The room was small and clean but needed a little bit of work. The basically have no beach but snorkeling is great. There is coral near shore.

Everything was great, the food, the beach, the view, the pools, the drinks and the water. Resort is a little older but everything was very clean and there were constant improvements being made the whole time we were there. Painting at night and even some small renovations that caused no distress to anyone except for the anticipation of what they had completed overnight. The employees were what made this resort... everyone was so happy and nice. Great family trip, with lots of fantastic memories. Bayside tower (Sunrise) had an awesome view of the bay, the mountains, the Jedi for the cruise ships, and a beautiful marina.

Very clean,the people were amazing , we will probably return in the near future. They made our stay there very pleasent, we didn't want to go back to Canada. The food was better there than casino N.B.l can't say enough about the resort.Oh yes we also had booked out side of the resort,Dunna river falls,the safari etc ....they acommadant us as soon as we were ready to go.For our first time in Jamica it was a beautiful experience.

Our trip was amazing. The resort was beautiful. Our room had a view overlooking the pool and ocean. The staff at the resort went above and beyond to cater to our every wish. Would definitely recommend

Amazing snorkeling right off Beach. Food was delish lots of healthy chioces. Skip restaurants and go to buffet. Drinks plenty and made with quality brands. Clean rooms good service. Close to airport. Great expression in the morning!

Excellent location, food, and amenities! Loved the lazy river! Would recommend this resort to any family travelling! Staff were very friendly! This is a very family friendly resort. Great 24 hour coffee/ice cream shop!

We were here 35 years ago different name!!! Apart from the 2 towers everything was amazingly different. The food and service were excellent and you could not have better staff anywhere. Will definitely spend time there again. Good for all ages, youngsters to seniors.

Cleanest room with shower and tub , tap water good for drinking , well made drinks esp. Martinis , lovely beach with amazing snorkeling so many types of coral and sea life , best jerk chicken and chili cheese dogs , top it off with fresh lattes , better resort than Sandals Negril IMO ! Excursions were too expensive and staff could be a tad friendlier :)

HI my name is April and I am from nova scotia. The hotel was very clean, rooms in good condition however fridges were only restocked every 2 days. The beach was nice but only had a small swimming area without coral but the pools were great. Food was excellent something for everyone and very close to the airport.

I recently had the opportunity to stay at the Sunscape Resort in Montego Bay. (Feb 2016) I was familiar with this resort as I had visited it several times as a guest over the last 6 years. I have to say I was pleasantly surprised by their renovations and improvements. The entire staff...right from the wait staff to the maintenance crew "gets it" when it comes to speaking to guests. They were all ambassadors not only for the resort but for Jamaica as a whole. The buffet was varied and very good. No over cooked veggies! There was a lot of Jamaican dishes. The Asian restaurant was super. The Italian...not so much. :-) Romario worked in the 24 hr snack bar and was always pleasant and accommodating. Jessica was our housekeeper and she took the extra effort to learn our names. Very personable. This is a family resort which also provides adult only areas. I was frustrated that the rules were not enforced regarding no kids in the hot tub. The entertainment was always great. What a treat it was to watch Stingrays swim at the end of the point at night. Even the staff on the buffet were attentive. We never had to wait for coffee or water in the mornings. We thought we might be disappointed by the Bayview rooms versus the Ocean view rooms. Quite the contrary. The bay view room was amazing especially at night. It looked over towards where the cruise ships come in. Beautifully lit up at night. The resort is clean, clean, clean. Even the public washrooms were clean. Overall a great experience. I wouldn't hesitate to recommend this resort to anyone. We are "adults only" kind of travelers but this resort seemed to blend kids with adults in a seamless way. Congratulations to a well improved upon facility.

The rooms were basic but clean and well kept. The bathroom was a bit dated. During our stay in February there appeared to be a shortage of towels. Internet service in our room was great. The restaurant and bars were well located and easily accessible. The food was not up to the standard we have come to expect back home. The location of the hotel on the beach and the nice, friendly and courteous staff compensated for the short comings.