The grounds were beautiful the wildlife exciting Staff so friendly and helpful food was great rooms clean and everything works The shows were excellant! Check in was timely. I really liked the bracket and. It having to worry about a key. The bartenders at the adult pool were great!

The rooms were amazing, the food was great something for everyone. The staff were always so friendly and willing to help. Always lots of pool towels. Cute little shops to purchase gifts and great entertainment. Even got to witness 4 weddings. The grounds were very well kept, someone was always busy. Our mini fridge wasn’t working and within hours it had been repaired!

Nothing bad to say, resort was beautiful, staff were friendly, rooms were clean and stocked daily, a la carte and buffet restaurants had a selection of great food and impeccable service. Would like to specifically mention Zenaida at the pool who was always smiling and attentive.

the grounds were well maintained, the staff were very friendly it covered vast amounts of land which took long walks to cover the whole area the thai ala cart restaurant and the steak house were excellant the main buffett becalme sort of same food being served after a while breakfasts were great the beds in our room should be changed as they were creaking and well worn we were placed on the fourth floor of villa 4 as there was an error in bed assignments for 3 adults the main pool wa fantastic and the beach was great for long walks

The resort was beautiful and the food was great. We ate at many of the specialty restaurant’s and the Eldorado was the best, Asian was second, Italian was third and Mexican came in last. The beach and pools were also very good, a little sargassum was cleaned in the mornings and water was clear. It was our second stay at this resort and I would recommend this resort.

We just got back from 7 days at the Grand Palladium and had a wonderful time. Keep in mind that this 5 star review is for what I would expect of a hotel in Mexico - it is not a 5 star Vegas Hotel but is very enjoyable. Loved the grounds, which were beautiful and immaculate, and the shows in the evening were really well done. Having the wrist bands - that also worked as your door key - great idea. You could walk around key free. We had no trouble getting loungers or finding shade - one of the things I was worried about - lots of tiki huts and palm trees everywhere. If you have chosen to spend a week here - a couple of things that might help make your trip as good as ours: 1. If you really care about updated rooms - consider staying at White Sands or one of the newer hotels - our room was still fine but showed some ware. 2. I recommend bringing a floaty of some kind - the Colonial pool is 5 feet deep - that doesn't sound deep but I would have had to tread water the entire time I was in the pool (as many people did) and that just isn't relaxing. Lots of people love the depth of the water - for swimming and jumping in but it isn't for everyone. Also, brink something to float your drinks on from the pool bar back to your chair. Really hard to hold drinks up and swim. :) 3. Bring your insulated cups - it is hot and drinks get warm really quickly. Also the bartenders will make your drink in your cup for you. Yum.

We booked through Trip Central, flew with Westjet and had a semi private transfer from Cancun Airport... The GP resort is amazing built among the mangroves, giving it a wonderful ambiance of nature. Lots of wildlife, from the flamingos greetings every morning, the shy agouti and the adventures of the coutimondi. Our room was dated, however it was kept spotless by our attend Angeles. We always had no less than four towels and washcloths. The entire staff were friendly and very accommodating. Booking ala carte restaurants was easy with Christian and Nora. We never had to reserve a lounge or a palapa at the White Sands pool or on the beach. We also enjoyed the watersports, kayaking and peddle boats, it was often " red flag" due to high winds, the beach however had very little seaweed and was totally walkable. Did I mention how great the staff was...this is one resort we would definitely return to.

Everything was great. Staff were amazing very friendly and pleasant. Concierge and receptionist were great. We did a lot of walking and the staff would always greet us with a smile. They keep the Lobby area and the buffet always clean. Our room always cleaned. Fresh water and snacks. Will definitely be going back soon hopefully in November 2023

So lots of positive for kids at this resort. Lots of things to do. Pools and rooms are wonderful. Spa is nice and reasonable. Food was just okay as well was surprised no premium alcohol. Was hard to get a reservation for the a la cartes. everything was booked up for our stay and was the first thing I did when checked in. Beach was not great at all. Lots of seaweed and rocks Service was just okay as the staff didn't speak english well

Hotel Design: 9 out of 10 Food: 1 out of 10 Rooms: 5 out of 10 Staff: 7 out of 10 Pool: 9 out of 10 Beach: 9 out of 10 In summary - it's a nice resort however food is not good. You shouldn't pay more then 1250 per person

Had blast exploring all 3 resorts. Very clean and beautiful. The sports bar has the best food. Great friendly staff and a fantastic pool and nightlife. Downsides were the carts for travel for older people weren't frequent enough and didn't cover enough area. Adults weren't allowed on the waterslides so I could play with my kids, there's no disco, and the buffet didn't change up very much. Also an hour from the airport with a private taxi

I had an amazing stay at the Grand Palladium colonial resort in Cancún. The grounds were beautiful the people friendly and extremely helpful. The nightly entertainment was amazing and the dance music well let’s just say I danced every night. The dance group involved the guests. They also had a children’s hour of entertainment. The rooms were clean and spacious. I would stay there again in a heartbeat

This was our first trip to Mexico and our first Grand Palladium experience, and it was fantastic! The resort complex is very large but easy to navigate with the regular trolley service and the boardwalks. There are always seats available be it at the extensive beach or around one of the many pools(including two adults only with table service!). So much to do-rifle and archery with Claudia and Manuel was so much fun!-tons of delicious food and drink options. You really can’t go wrong staying here -highly recommend the romance villa suites love the outdoor shower and the private hammock!

We loved this resort, the walkways to all the different complexes were so well kept and the greenery was amazing. The staff was excellent very helpful right away at the check in. There were a lot of people and they could have had more chairs at the beach. There was one afternoon we were out of luck to find one. The line ups at the buffet for breakfast were at times long. The food overall was very good especially at the a la carte. Rooms were very nice and the housekeeping was the best. Bar service was first rate. We were there for a 80th birthday with our children all fourteen of us were very pleased and we enjoyed this resort immensely

Food and service was excellent. Room was always kept ver tidy. Resort was very clean. Staff very friendly and helpful. Alot a activites going on. Never a dull or boring moment. I will definitely be coming back here for years to come.

We really enjoyed the Grand Palladium Resort. Three hotels in one compound. Lots of choices to eat, drink and swim. The staff was very friendly and helpful. The grounds were very clean and there was lots of wildlife on the pathways too.

From the moment we stepped foot on the resort we were amazed. Beautiful clean lobby, attentive and friendly bell boys who greeted us right away. As we arrived early our room wasn’t ready but we were made to feel right at home by guest services. They explained everything and showed us a map with all activities and restaurants and pools. The grounds of the resort are also beautiful and clean. There are signs everywhere so you never feel lost. The pools are clean and deep which is a nice change from other resorts I have been to! If you are travelling with kids there is always something fun to do with them as well as the kid’s water park. The beach is nice, however I’m not sure if it is just the season were all the coral reefs are shedding but there was a lot of coral shedding along the shore. Our room was spacious and clean. We had a deluxe room with two queen beds. Everything we needed was in the room. Beds were comfortable the AC works REALLY well. Almost too good we got cold a few nights as our thermostat wouldn’t pick up on temperature correctly and couldn’t be set to a specific temperature. There was entertainment every night. The colonial show is worth watching the dancers are very talented and put in a lot of dedication to their shows. There is a different theme/party every night of the week. What’s great about them for travelling families is the children are also welcome and included in the shows. Food was good, very flavorful, we tried 5 of the dinner restaurants - the steakhouse, service was slower later into the night, and the steak all seems to be cooked to “rare” even when medium was requested. Mexican, Thai house and Italian were really good with great option! We went to the Poseidon (restaurant on the beach) desert was great, we had shrimp for starters and while they were good they went great. While it wouldn’t be my first pick again, it is very popular. The breakfast and lunch buffets always had lots of options for everyone. Miriam that works the omelet stand was amazing. Best omelets all week! Everything was labeled so you knew what you were eating! They have a gelato station at one of the bars, nice refreshing treat mod day, great touch! The bar by the beach side always had a tasty snack ready and a light lunch available. Staff were always friendly, courteous, and helpful! The bartenders are great, always great service with a smile! When relaxing poolside or in the lobby there is usually an attendant walking around offering a cold tasty beverage! The resort has a total of 4 lobbies, Colonial, Kantaneh, white sands, and TRS. You have access to all lobbies except TRS which is the royal suits; however that didn’t take away from our stay. All lobbies had something different to offer. The parties and colonial show happen in the Colonial lobby every night if you are looking for something a little closer to the entertainment. We ended our trip with a day at the resort spa. Wow. So beautiful. The pools a clean and stunning. They have a sauna and a steam room, and hydrotherapy pools. The massage attendants are great and well certified. We booked an 80 minute Zentopia massage and I recommend it! Roberto was my RMT and he did a great job! They have a healthy bar in the spa which offers smoothies, juices, and light snacks; lovely touch! The resort is about a 45 minute drive from the Cancun airport, the drive is worth it. Being away from the hustle and bustle of Playa was nice. We did take a trip in to Playa for shopping on 5th avenue and found it to be very stressful and overwhelming. The vendors are constantly trying to grab you to pull you into their shop and pressure you to buy their items. It was a neat experience but I would not do that excursion again. I would recommend this resort and hope to return in the future! Thank you Grand Palladium Colonial for such a great stay!

Our family loved this resort. It was nice and clean and the staff was all very friendly, we never lacked anything. We loved that the pool and the beach was close enough to walk back and forth to without having to pack up and go from one place to the other. And the lobby was such a fun experience in the evening, it was very comfortable to relax and play a few games or just have a drink and enjoy the band!

The resort was very nice, well kept and clean. I was not expecting it to be so big. The three resorts are very close together so it feels like you are a one giant place. There are shuttles the take you from lobby to lobby but had a hard time finding any to take. Looked like there were more parked then out driving people around. Lots of options for food. Definitely didn’t go hungry. The beach was small but the pools were nice. The main pool at the colonial seemed to be very busy all the time but was able to find a nice quiet spot to sit at the white sands pool. The entertainment was just okay, it was the same dancers every night and it was obvious some of them didn’t know the dances well at all. Overall it was an awesome trip and would recommend to a family or group who are looking for lots of activities around the resort.

Went to Grand Paladium Colonial with my husband and five year old. Greatly enjoyed ourselves. The food at the a-la-cartes was great! The buffet was well-appointed with great variety. The grounds were lovely and well kept. The way the resort was situated was great too! In short distance, we had rather immediate access to the kids pool, the main pool and the ocean. The swim up bar was in its own spot so those who liked to drink a lot had their space. We had access to two other resorts as well which meant that we didn’t have to eat in the same place twice. It is large but that was not a detractor for us. Having visited a few resorts, this was hands down our favourite so far. We’d definitely go back. Highly recommended!

We decided to return to a Palladium resort as they always exceed our expectations. We previously stayed twice at the Palladium in Punta Cana and it fulfilled all our desires. A friend recommended the Palladium in the Riviera Mayan. So we booked at the Kantenah section and it was just perfect. This year we decided last minute. We wanted a Palladium resort and wanted to use the Hamilton airport to avoid Toronto. This time we stayed at the Colonial section. Last time we were really impressed, this time we were blown away. The room was large and included a cozy king size bed. The meals were delicious. I thought the meals rivalled any meal on a cruise ship. The workers couldn’t do enough for us whether we tipped or not. There is a lot of walking because this is a large complex. Most of the walking areas are covered and well lit. We spent most of the time at the beach, but there are many pools. Although we are retired, we did notice that there was a fun club for the kids. The pool area for the little ones was amazing and well used. My only complaint was the fruity drinks. It seems like they used crystals instead of real juice. All in all this was a fantastic vacation and I will continue to book with the Palladium chain. Thanks Victoria at Tripcental for taking care of us.

We spent Christmas at the TRS section. We had three rooms and were upgraded. Very nice facility however no beach in the TRS section and the TRS section of the beach is a bit of a jaunt. Food was sub par. COLD on more than one occasion. The best part of the TRS experience was the staff they are fabulous. Tram service also a highlight but the food issue needs to be addressed especially at the Poseidon and El Gaucho. Japanese and the French Le Boheme were good, Le Boheme was my favourite. Overall not a bad experience.

My husband & I just stayed at the Grand Palladium Colonial from Oct 30 - Nov 9/18 and we had a absolutely fantastic vacation. This is our third time to this resort and will continue to return again & again. The service was above & beyond, from our check in at the reception to every other staff member at the resort. The food was fantastic in the buffet, so many choices. The only thing I would like to see is a better selection in the Mexican. I can have Tacos, burritos & fajitas at home. I am not saying that the food was bad just would really like to have some traditional Mexican food, something very different. The room was very clean and the fridge stocked daily. There was only one day where housekeeping forgot to leave us towels but oh well, everyone forgets sometimes. We met up with our friends from London who were staying on the TRS side of the resort. We went up to their room one evening and WOW! I think my husband & I and going to try the TRS side the nexttime, it is absolutely stunning! Overall I have no complaints about our stay in the Colonial. We had a fruit basket delivered to our room the day after we arrived which was a very nice touch. We spent our days at the Colonial Adult/Secret pool and had the best service we have ever had. Our bartenders name was Irvin and he was amazing! He never sat down, he was constantly coming around and getting drinks for everyone. I think he deserves to be rewarded for his wonderful service and friendliness. It is people like Irvin that make you want to go back to a place. Thank you Irvin and every other staff member that works there you all deserve a medal. The Palladium obviously has a very good training program as they are all very polite, courteous and very caring. Cudos to all of them! 🏆🥇 H & A Kanys

The room was great and resort was beautiful and very clean. Service was great except for the beach al a carte restaurant but other than that outstanding- loved the Thai restaurant Went to the White Sands pool most days never a problem finding a spot by the pool

Cleanliness is very important. Grounds are super well kept. Service is excellent. Staff is friendly and very helpful. Food in À la Carte restaurants is not of good quality. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Great resort. Lots to do for the kids. the sports park is great in the evenings before dinner always a few soccer games going on which the kids could take part in. this was our 3rd time at the resort and the resort has definitely upgraded the quality of their shows in the evenings. They were well publicized and definitely top notch. I wish they had a few additional ping pong tables around the pool. these seem to be popular with everyone and lineup are rather long. additionally for the a-la-carte's they need to do something about the time it takes. We went the Mexican and Italian restaurants and both were 90 minute wait's even though it seemed as though the place was empty.

We travelled to this resort for seven days around New Years 2018. It was our second visit to this resort. Check in was efficient and friendly. Our room, a junior suite, clean and well furnished and maintained. The rooms are sized big enough to store all of our luggage and still move freely. The bed was comfortable. The bathroom was very nice with a good shower. Grounds were well maintained. Food at the buffets was very good. We tried a couple of the a la cartes, and they were a bit "hit and miss" as the waits were long and probably not worth the wait, although the food quality and service was very good. We used mostly the main pool at the Coloniel and it is very nice. Service at the swim up bar was excellent. There were a lot of activities going on around the pool which would satisfy most age groups. Bars serve Dos Equis beer, which is decent. Liquor was of decent quality, and bar staff was always fun and friendly. The beach isn't fantastic for swimming, but is a nice area for lounging. The resort also has a sizable "sports area" with soccer fields, volleyball, tennis and basketball, amongst other sports. The evenings usually featured an international pickup soccer game which became a highlight for my teenaged son. Nightlife is probably lacking as the resort is some ways from the clubs in Playa, and not much is going on at night, but for families this may not be an issue. If you are going to party, this probably isn't the resort for you. Location is quite a way from Cancun and Playa del Carmen. Good that the resort is somewhat isolated, but about 1 hour drive from the Cancun airport and about a 20 minute shuttle from Playa. Overall, the resort is well maintained, with nice rooms, good food and service and nice pool. Beach and "nightlife" were negatives.

Nothing I am going to write will take away from the beauty of staying at Grand Palladium Colonial ! We booked well in advance to have a second floor room so as to leave our door open at night because we don't do well sleeping in air conditioning , but we were placed on the ground floor even though there were rooms available above us not in use . Our room assignment was made out without anyone looking at it and the person refused to make changes . This was reported to the manager who promised to correct everything and look into the matter . Pedro , the front desk manager , offered to move us but four days in we opted to stay where we were rather than have the upheaval !! Our travel agent DID NOT inform us that Sunquest Vacations has no rep on site and therefore we had to make our own plans for excursions etc . I had to e-mail to Sunquest for our pickup times which we finally received only to have the bus run late and we barely made it to Cancun Airport by boarding time !! The beaches were great as always , the food very presentable , nice location on the Mayan Riviera . Not sure about our next vacation as the choices are numerous !! Trips like this are very expensive so please everyone make the traveller your top priority !!!

The hotel was nice and comfy clean and roomy air conditioning after the humid temperatures outside lots of mosquitoes but I know you can't control that. I love how you put pecies of nature in the resort how it was open and beautiful. But the food could have better some of it made me sick but the Japanese restaurant was amazing and the buffet was good

I was so impressed with this hotel. Not only was it an amazing hotel for kids, with its awesome water park and phenomenal kids club, but it was impeccably clean and well taken care of. I never saw one dirty bathroom on the whole premise. The service was great and the people were so friendly and helpful! We even had a medical scare that included a trip to the hospital, and the hotel was right on top of it and even gave my son a get better soon gift which he is taking to school for show and tell!! It really was a wonderful vacation, and I'm very sad to be home! Really looking forward to going back hopefully soon!!

We just returned from renewing our vows at Grand Pallidium Colonial resort. Elsa our wedding coordinator was amazing during planning and organizing every last detail. Resort was loved by all 25 family members traveling with us. Resort clean, service and food amazing. There was a little mess up with room set up with our family of 6 but they worked to rectify asap. Very happy and relaxing trip

Excellently food, nice pools, lots of activities for kids, great for family vacations. A lot of walking but plenty of golf carts transporting people all over resort. I would recommend to friends with or without children. There's something for everyone.

This resort was absolutely amazing! Words can't even describe how great our experience was at the Grand Palladium Resort & Spa in Mexico. From the minute we entered foot in the front lobby we were treated with amazing service. The staff were so welcoming and friendly. The resort is well maintained and I mean extremely maintained. The gardens, pools, beach, rooms are all well taken care of. The staff here at the Grand Palladium work extremely hard making sure the resort is kept up with any general maintenance, well groomed and manicured gardens and the resort in a whole exceeded all expectations. Exemplary standings to a fantastic resort! Never a dull moment in terms of the entertainment part of the resort. The shows were by far amazing and made our experience one we will never forget. The list could go on and on so I hope people who travel to this amazing resort have the same experience we had. We would definitely recommend this resort to others travelling to the Mayan Riveria.

The resort offers a lot of pluses and a few minuses... Plus: The resort is very clean, the staff are lovely and helpful, the grounds are beautiful and the beach and pools are amazing. Even at March Break, it didn't seem overly crowded -except perhaps at dinner time. Never a problem getting a spot on the beach or pools. Minus: Huge resort. A lot of walking. The carts make it easier so make use of them. But if you don't like to get lost in a big resort. Choose something else. A la cart restaurants were good, but difficult to get tables. No reservations, but your entire party has to be there at the same time or you wait an hour + - even when table sit empty. Buffets are...poor. Esp. for dinner. Beds are thin mattresses on top of box springs, but clean, up to date, rooms. My free bottle of Tequila disappeared after a day...not sure where.... Overall, I preferred the Azul resort much better but I went offseason so it may be more expensive. BTW the teen lounge is a joke as is the wifi...don't expect either to keep your teens entertained OR to keep in touch with them via text.

Love the natural landscape, pathways to lobby & restaurants, trolleys to the other hotels. Pool and beach were amazing,staff was super friendly and helpful. Large variety of food choices. Would definitely go back.

Beautiful well maintained property . Clean comfortable rooms . Lots of different pools including adult pools . Plenty of eating areas with no shortage of good food . This is a large property with shuttles to get you around if walking is not your thing . Located on the Caribean Sea this resort has it all and we will return again soon for our forth visit .

i just returned from my stay at the grand palladium colonial in mexico and i have to say that i am over the moon happy with my week spent there. from the moment i arrived at the resort i felt spoiled. it is a beautiful resort and the pictures you see online is what you are going to get. very clean and well maintained with a emphasis on being ecologically mindful. the food was amazing and no matter how picky of an eater you are you will definitely be able to find something to eat no problem. never had to wait long to get a drink at any of the bars. no problem getting a lounger at the beach, which by the way is amazing. perfect weather. the staff are very friendly and more than willing to help in whatever way they can. great shows and there is always something to do. they also had a great area for children with a water park, very family friendly resort. when i next travel alone i will certainly be staying at one of the grand palladium resorts. thanks again for the wonderful stay, i certainly didnt want to come home!!!!

I have two kids - age 3.5 and 2. They enjoyed the kids menu, the kiddie water park, the shallow pools and loved LOVED the shows in the Colonial theatre. They were up and dancing to the tunes. Best vacation for kids.

Although it was a bit of a rocky check in having to wait until 3 before we could get in our rooms and arrived at 12, our stay was fantastic!!! I loved how we could go to the other parts of grand palladium and have meals and drinks in other restaurants and enjoy the shows they put on as well. The staff was amazing, very attentive and willing to help with any questions we had. We loved both the beach and pool area and the ease of booking an excursion which included pick up and drop off and still included food and drinks :) We would definately visit again!!

The resort was very clean,grounds beautiful with lots of natural wildlife,loved the fresh water pool,naturally sourced from the ocean full of small colourful fish ,great to practice snorkelling.The variety of restaurants was great,but the buffet restaurants food was awesome too.Staff friendly..Tours well organized!No complaints what so ever...Thanks Grand Palladium Resort and Spa.

Great hotel, friendly and attentive staff. Food was amazing with many selections. Rooms were spacious and clean with plenty of bottled water supplied. The pool was extremely nice and wonderfully clean. They beach and view.....absolutely breath taking. Definitely need water shoes though. One complaint, I had emailed the resort prior to our vacation because it was going to be my friends bday while we were there. She has had a rough couple of years with not a bright future ahead due to illness. I asked that maybe they could help us make her trip special. Not only did they do nothing, they didn't even acknowledge my email. Quite disappointing.

My 5th visit to Grand Palladium RM. Delighted to see many upgrades and improvements such as renovated rooms, more comfortable beds, awesome free wifi across the resort, and even better food. Can't wait to return again!!

This is my 4th visit to Grand Palladium Riviera Maya and I was not disappointed! I noted improvements in food quality (which is very good to begin with) and overall service from my last visit. This resort is great for families, couples or groups of friends. Each time I return I marvel at the beauty of the resort. They left much of the lushness of the forest in tack when they built the resort so you don't realize how big and sprawling it is. The beach is spectacular, over a kilometer of white sand and beautiful, clear water. There are lots of beach chairs and shade as well. I can't say enough about this resort. It is also great value for the dollar!

Nanny service was superb - Marlene was excellent. The staff was very attentive to detail, very helpful. We enjoyed a couples message which was remarkable, soothing and enjoyable. Staff made us feel at home. Pampering service. Pool service was exceptional. easy to find a pool bed. Great activities - zumba was excellent. Great atmosphere. Drinks were refreshing. A la carte restaurants innovative with exceptional service. Be sure to go to Xcaret which is a great park. Do not go on jewelry tour - rip off. too much pressure by jewelry company. Insincere. Rumors that jewelry is overpriced.

This was our first time visiting the Grand Palladium in Mayan Riviera and we were not disappointed. Great weather,clean rooms, wonderful staff, amazing food something to appeal to everyone's taste buds. We were able to go to a different al carte every night without having to make reservations. The resort offers free Wi Fi though you may find it slow depending on where your room is. Evening shows were terrific and the best part is you can see two every night if you choose one at the Colonial and one at the Riviera since you have access to four resorts. Plenty of activities for all ages walking, water aerobics, beach volleyball, paddle boats and amazing pools to swim in. The spa was incredible, my husband and I had a couples massage and it is a must. Only negative thing I could say is the time share people really are a pest Would we return to this resort, absolutely

Returned to Grand Palladium after a long absence and found everything as nice as we remembered . Rooms are great , Wifi worked well , nice furnishings with good room service . Good food , great surroundings , nice pools and the ocean .

This is my second time at the Grand Palladium! Love this place! The jungle-the cute little animals everywhere! The staff are amazing and the saltwater pool on the ocean is a piece of heaven. It is large, but that is awesome because you never get Bored, always something new to see and a surprise around every corner.

The hotel and surroundings are spectacular!! We love the feeling of being in a resort that resembles being right in the jungle with all the beautiful flora and fauna. The different animal life is fascinating. We even had the opportunity to feed some of the baby coatimundis. The staff is genuinely friendly always willing to please with a huge smile. The food is fabulous with many a la carte choices with no limits and no reservations needed. Remember your long pants gentlemen........it's a must! We definitely will go back as soon as we can.

The hotel was a good hotel the only thing that I did not like was the lack of internet. The entire time I was there i was unable to connect to the internet and the people at the front were not able to connect me either. I was not the only one who had problems with it. Other than that the hotel was great! I will definitly be using tripcentral to book future trips!

Beautiful resort and grounds but a lot of walking to get from place to place' Had problems with being picked up for a tour at 2pm .they never showed up and we had to go to the rep. 3 times plus the hotel desk before we had any help and no one would take responsibility .It wasted a couple of hours we could have enjoyed on beach .We were also told the travel club presentation would be no longer than90 min. and 3 hrs. later we were still there.This seemed to take away from our vacation time.

Our stay was fantastic. The resort was beautiful, the staff was friendly and helpful. My kids (15months and 6yrs old) both loved the kids water park and spent their entire time going from the ice cream bar to the water slides. The adult pool was nice and warm and there was always music going and activities to do during the day. Night time was great as well, my kids just loved hanging out in the lobby and dancing to the music. Food was good, a la cartes being way better than the buffet, but that's expected. We went in mid April and never waited more than 5-10 minutes to be seated at A La Carte restaurants. The kids daycare was ok. My youngest son didn't want to be dropped off but staff were good with him when we did drop him off. The radio they provide us put us at ease since they could instantly let us know if something was wrong. Overall a fantastic experience. Rooms are a bit noisy if there's a party group in your suite area but can't blame ppl for having a good time. the wildlife is also amazing and fun to see the kids enjoy it. Can't wait to go back! (Be ready to walk a lot since the resort is very big)

The rooms and grounds were always kept clean and the staff were very friendly. My friend and I are became sick from the food. Not sure what it was that made us sick but we didn't drink the water. Went on a Cenote trip that was amazing at Azumal.

Hotel was very clean. Food overall pretty good and dealt well with a dietary concerns. Japanese and Italian à la cartes were not good: slow service and below average food. BBQ, Brazilian and Mexican were great. Beautiful beach and good shore snorkeling. Bed and pillows could have been more comfortable. Second visit to hotel. Just as happy second go round.

Clean facilities, friendly staff, great selection of restaurants, good food, lots of kids activities, eco- friendly. We were a large group and all had a wonderful experience. We are all talking about going back.

We loved it, nature wise, eco frinedly to way we like it and the food was amazing. Staff very usefull and friendly !!A bit far from Airport, great overall everything. We didnt have enought time to do everything on the resort..

I loved the landscape and scenery and the wildlife! The resort was immaculate and the staff very helpful. The beach was lovely and the option to walk long distances while still on the property was much appreciated. (Especially when thirsty as there was a place to stop for a drink at either end lol) I recommend the resort to families and couples alike. We were a family of 5 with 2 young adults and a teenager. Many activities to chose from and no shortage of restaurants to try out.

We travelled with our daughter, son in law & 2 grandchildren(ages 3yrs & 6 months). The grounds of this resort are stunning and extremely clean. The majority of the rooms have been renovated,and were sparkling clean as well. Although we never made it to the a la carts , they were always full, so the food must have been good. We dined at the buffets due to the grandkids as it was easiest for us and we have no complaints there. They served different dishes each night and everything we had was delicious. The staff are very attentive and friendly. This is a great vacation hotel for families with kids as there is so much for them to do. We thought our grandson (3years old) would like the kiddie play area & pool the best (which he did) but he loved the beach even more. I would highly recommend this hotel ,but would WE go back? Not on our own as I feel it was more for families....as it was a very busy hotel even in the off season (we travelled Nov 19-26/2014) The staff are also accommodating , as our kids changed buildings after asking, as they were still doing renovations in the building we were in (Bldg 20), and the noise was a little loud when she took the kids for an afternoon nap. Any building is great and there is covered walking area in case it rains which leads to all of the buildings. Only negative is the hour and a half bus ride. Book it and enjoy! :)

This was our third visit to Grand Palladium Colonial. We were there in March, but usually we arrive in April. As always, it lived up to our expectations. It is indeed a beautiful resort. This resort has very friendly staff and wonderful grounds with lots of sights to see. The room was always cleaned very early in the day and we appreciated the efforts of the housekeeping staff. We did spend a lot of time at the salt water pool as the breeze was refreshing and the view of the ocean was more than perfect. Since this was our third trip, we were very familiar with the resort offerings. This was entirely a rest and relaxation trip for us - Grand Palladium Colonial was the place to visit, a place for us to enjoy. We spent the entire week on the resort enjoying the food, drink and company of the other travelers. It has something for everyone and we have plans to return again in the near future.

My husband and I had an amazing vacation here. The food was awesome and there was a great variety of restaurants...we didn't even get to them all. We were always able to find a seat at the pools and beach. There were always activities to take part in if you wanted something different to do. We won 2 bottles of tequila! The room was great (we got one that was recently renovated). We got roped into hearing a sales pitch about buying into the high end resort, but it was worth it. We got a tour of the area, breakfast, and enough spa dollars to buy 2 hour long massages. Totally worth the time and they weren't pushy at all. The resort is huge and very well taken care of. The only hiccup we had was on the last day, the staff said they would pick up our bags and bring them to the bus...we had to ask and check on them 3 times before they just made it to the bus on time. Other than that small stressful moment, everything ran smoothly and service was great. We even got a bottle of champagne in our room. I would definitely recommend this resort!