This hotel is very clean, staff very friendly, they are always going above and beyond Food is very good all restaurants try to meet all requests We have visited at least 16times various RIU it would be nice if they changed the menus We have gotten to know many staff personally and they are tge best

Just came back from an incredible vacation! Beach was beautiful, food great and the staff was so friendly. I want to thank Isai at the breakfast/lunch buffet for his incredible service. He remembered exactly what we drank , gave us a friendly fist pump as we entered and made us feel so welcomed! A real asset to the hotel !

The grounds are so well kept- absolutely beautiful. Staff are all so accommodating-they treat us great especially Juan who knew exactly what drinks we liked-Ernesto,Santi and Abu at the bars a special thankyou. A little disappointed in rooms stocking of towels and toilet paper otherwise rooms very clean. We love this hotel and will return in 2026.

My husband and I have been staying at the Riu Palace Las Américas for the past five years, and each visit feels even better than the last. It has truly become our home away from home. The welcoming staff, delicious food, and stunning views are just some of the many reasons we keep returning. Along the way, we’ve met wonderful guests from around the world and built lasting friendships.

We had a really nice week at this resort. Service and Food was 10/10. The resort is extremely well-staffed and very very clean!!!!! Our housekeeping service was exceptional as well. Why I won't go back: 1) Concrete-Jungle. Just not my cup of tea. Missed all of the beautiful vegetation and local critters that you see in places like the Dominican. 2) Insufficient Air Conditioning: We literally slept in wet/damp sheets and wet pillows for the week. I cannot do this again.

Travelled to RIU Las Americas with friends and was VERY impressed! From the food to the pools....service to the beach...everything was terrific. People were wonderful and every detail was paid attention to. Highly recommend!

Great bougie resort which I would highly recommend. The RPLA does not disappoint! They have many fun daily activities & nightly shows & themed nights at the RIU Caribe with complimentary free shuttle . Also the RIU Cancun is 3 minute walk. Everything is close by including shops, spa's & and other RIU hotels to visit etc. Cuisine was great!

This is the first time we stayed here and it was a fantastic stay with beautiful rooms and fantastic food. The hotel is an impressive building itself. Snorkelling was also great on the beach with a lot to see. Thank you RIU

Just got back and here is my review, remember this is just my review so please don't come after me Airport on the Sunday insane !! 3 hours ugh I'll remember not to fly on a Sunday We got a private shuttle to pick us ( best thing ever ) didn't have to wait for others to get on the shuttle bus within 25 min was at the hotel check was a breeze Our room exactly what we expected super clean decor got me the Mexican / Spain vibe our view was nice Beach the sand was absolutely amazing felt like melted butter The " quieter pool " beautiful and definitely quieter ? The other pool with all the fun activities we loved Great music outdoor entertainment, only thing we weren't too impressed was bingo !! Why ? Totally killing the vibe my suggestion maybe take the bingo to the other pool or if they really must play bingo keep it at 1 game only The pool staff were always there never felt we had to find a server The restaurants we thought the steak restaurant way over rated ( Again our opinion don't come after me ) Not the best steak hospitality at the restaurants extremely amazing Our favourite restaurant was the Italian and ?Mexican Breakfast and lunch great buffet tons of variety The drinks I found they totally tasted off not sure why so I stuck to beer at the pool Wine at dinner ( wine perfecto ) Nighttime entertainment at the hotel great not cheesy at all very professional Wish the bars at the hotel would stay open later closed too early The beautiful inside bar in the hotel the decor was breathtaking Unfortunately couldn't sit for too long as the smell of dampness was too much for me Speaking of dampness my room didn't need " Damp rid " went next door to the white party ! Glad I got to experience it for 1 hour more for a 20 year olds but still glad we experienced it We found even the guests were all friendly everyone approachable Check out a breeze and again got a private shuttle to pick us up at the hotel Rating 8 / 10 We are DEFINITELY !! Coming back Would love to see dancing for the guests at the bar Less bingo at the pool Maybe changing the menu at the restaurants Excuse me while I book our next trip back ??

I loved everything! The place was amazing. Their goal was to make sure you were happy and well taken care of. The staff really worked hard to keep it clean day and night. There was so much selection of food and something for everyone. I tried all the restaurants and liked the Italian and the buffet the most. Beach and pools were great and easily accessible. Beach service like getting you an umbrella, finding you a spot and bringing you drinks made it relaxing. I liked watching the games they played at the party pool while I was having lunch. The other entertainment was varied and fun! I went to one of the Riu Caribe parties and it was incredible. I've never been to one like this. Everyone there having such a good time! Riu hotels are incredible. Thank you so much. I'm home now and not the same. I wake up in the morning looking for the buffet table!

Overall the resort was awesome, close to many of the excursions, a very safe area to walk around not that we needed to leave the resort with multiple spots to eat and a day full of so many games and entertaining shows. Rigo at the restaurants went above and beyond to make our experience fantastic and very memorable.

We had access to 4 different Riu resorts, the rooms were modern with excellent cooling and no humidity in the rooms. The hotel was spit clean. The beach was beautiful, private with nice sand and no weeds. Food was amazing and beverages were all high quality. The parties were incredible. All hotel staff were very friendly. I cannot name everyone who was helpful to us; but one person I name; big thanks to Carla who made our holiday more entertaining and pleasant. I have been several times to Cancun; this was the best holiday. I will come back to this resort.

Riu Las Palace Americas is a very clean hotel. The staff are extremely hardworking, professional , friendly and appreciative. The housekeepers are always keeping your room filled with towels and toilet paper. The receptionists are soo welcoming and professional. The waiters are extremely hardworking , appreciative. Thomas, Saulos , Jesus and Edrin , Abu and William(beach bartender), Jorge( beach / umbrella helper) are efficient , warm and accommodating. I luv coming back to this resort (3rd time)because staff are exceptional and service is so great.Food is plenty and soo many variety. The entertainment staff try their best but are ok. However,the beach is small and I felt like sardines cramped on the beach this time round. The only negative comment I have is that this is an Adults only hotel which we pay extra for so I can get away from my children. I understand that the beach is open to the public , however, during my stay a saw many families with kids that did not belong to our resort and locals playing on our side of the beach BUT also using the beach lounges. It’s bad enough that the beach is small( the right side of beach facing the ocean), but now it’s taken up by locals with their kids or families in other resorts and their kids.There was no security around monitoring the beach to make sure that non Riu members were not accessing the beach lounge with their children. This hotel is close enough to walk to the shopping malls,bars, clubs , restaurants and grocery shopping. And it’s very easy and safe to take the bus. We love coming back to Mexico / Cancun because we feel very safe and the Mexican people are so friendly , appreciative and warm. Thks Riu For making our stay pleasurable !

It was okay, but we didn’t love it. The good: clean, no bugs, good beach (no seaweed), responsive front desk, nice balcony and view, spacious room, good Wi-Fi. The bad: THE SMELL in the rooms - mildew. Still in our clothes. So gross. The food - so bad. I dreaded going to eat, and I’m not normally that fussy about food. My sister got sick from the shrimp. Service was spotty, entertainment seemed unorganized, and the language barrier with even the front line service staff was at times problematic. Would not stay here again.

Everything about this resort was perfect. The staff were super friendly, helpful, kind and they put in soooo much effort and hardwork to make people's stay magical, and magical it was. The rooms are squeaky clean at all times. The food was absolutely delicious, the layout of the resort was absolutely perfect. Pools anywhere you look, the beach is just a few steps from the lobby. The nice thing about this resort is during the day time, it had a specific flavor with everyone in bathing suits while at night time, a completely different flavor with everyone dressed so nice for dinners and every single night there was a show that was setup by the staff for entertainment. So much hard work was put into these shows and I thank them all for it. Finally and most importantly, I would like to thank Eliana Antoun for recommending this resort. Thank you Eliana for all your help, patience and efforts. I am already looking forward to the next trip :)

The hotel, food and staff were all wonderful. Only thing I would improve on is to add a couple of bathrooms by the pools and the ocean. One set of bathrooms in the resort is not enough. I'm sure people were using the pools or the ocean instead. Everyone observed the wearing of the masks in the resort so we felt safe and did not fear catching the COVID. Most people we spoke with had received their vaccinations and were tested negative before their flights to Mexico. The nightlife in Cancun was so much fun. A visit to the Coco Bongo is a must ! It was unfortunate that the flights from North Bay and Sudbury were all cancelled. As a result we had to drive to Toronto and change our flight. Overall a great place to enjoy Mexico.

This is our second stay at this resort, the first in normal times and the second recently. The staff go above and beyond with customer service, so staying here was an absolute pleasure once again! Thank you so much Riu Las Americas!

Beautiful resort, grounds were great, food was excellent, big beautiful lobby, very clean all over, the only critic I have it was not a quiet group of people at the swim up bar, very loud and I prefer to be more on the quiet relax time.

I had a fabulous time the hotel was clean and beautiful the food was delightful both in the restaurants and The Buffet I would stay there again I enjoyed it very much I would recommend this place to my friends and family. I would return there again. Each of the individual restaurants have a different flavourAm I enjoyable to go to the service was great I enjoyed myself immensely

We recently stayed at this amazing hotel for a 4 day getaway. The staff, the food, the weather, the hotel! Everything was perfect! One of our best trips yet! We have been to a lot of resorts in Mexico and I think this is one of the best trips we have had! We will definitely be returning!

My second time here and got to see everything I missed the first time. Riu knows all-inclusive. Very impressed. The shows, the food, the staff! I dont think theres anything I could suggest to make the resort any better

This is my 5th Riu hotel I have stayed at but this adult’s only resort is by far the best! The hotel itself is very clean and all the staff are extremely friendly, helpful and professional. The Buffett food is great- I don’t know what people expect from buffet but you must keep in mind that they do get repetitive but was great. I actually had salads and fresh veggies and thankfully enough I did not get sick. The black and white steak house was the best and their lobster was delishhhhh!!! Night entertainment was ok but ended by 11pm , however , we would walk to the Riu Cancun next door and hi to the hotel disco with cover and drinks already included ! The beach was clean and able to see your feet! The left side of the beach is better for swimmimg.If you want to get away from kids this is the place- ADULTS ONLY!!! Also the location is super!! You can walk out of the hotel and safely walk on the streets filled with souvenir shops, malls,restaurants , clubs and a huge supermarket. It is very safe to take their public bus for 12 pesos !! This is our fourth trip to Cancun and we feel very safe walking on the streets and taking their bus. I would highly recommend this resort!

Jr Suite - Fabulous Room Cleanliness - Spotless Restaurants - Great selection Must have lamb chops at the Italian restaurant Great lobster tail at Black & White restaurant Pools - clean and well kept Plenty of lounge chairs in sun and in shade Bar and drink service - endless Beach - clean and fantastic Entertainment - ok Weather - Fabulous Overall Experience - Incredible

We spent one week in October at this resort. When you go Riu you know that service and cleanness is always a given. This resort lives up to it's name Palace and I'd like to salute the management and the workers who makes this all possible! I was amazed by the little details that they add to everyday things. At the buffet you could find those little plates with food in them each made by hand. And the chocolate!!! The best chocolate ever at any resorts. I could go on and on praising everything. Bottom line is they deserve the five star that I had given in my review.

I had a good time with my family because we tried to make the best of it but overall the service wasn’t the greatest, the entertainment staff were rude and most of the time the staff wouldn’t even speak to us when we wouldn’t tip them it was almost as if it was expected for us to tip every time. They were not professional. Only had a good time when we would leave the resort and go to the downtown area

This might be lengthy but I feel the more details you know, the better you are equipped to make a decision. We flew from Toronto, Canada to Cancun Mexico via Sunwing. Despite all of the bad publicity Sunwing has received lately, we did not have any negative experiences on this trip. This was a 6 day trip for us and, as experienced travellers, we travel lightly with carry-ons only. The flight was 3 1/2 hours down and we were processed efficiently at the Cancun airport. As the Riu Palace Las Americas is about a 1/2 hour ride from the airport we purchased only a couple of cans of beer for the ride. Cans are USD $6 each from the vendors at the airport - a bit of a rip, but better than the USD $8 they were charging a couple of years ago. Upon arrival at the RPLA, we registered quickly, but were told that our rooms wouldn't be ready for several hours, so we did some exploring. The resort is a fairly compact property so everything from pools to bars to restaurants is a short walk away. The room: At 2:30 we were told that our Junior Suite was ready so we offloaded our luggage into the room. The room was spacious for a Jr Suite with a nice king bed (that can be split into two small double beds), large flatscreen TV, and a mini fridge that was stocked daily with beer (Dos Equis cans), soft drinks and water. There is also a liquor dispenser in every room with 4 premium liquors stocked in it and a coffee maker with both medium roast and decaff coffee. Lots of closet space, with both a digital safe, an iron and robes within. There is also a large 8 drawer dresser. A nice sized balcony with ocean & lagoon views greeted us as well. The washroom is a good size with double sinks, nice tiling and a large shower. A good quantity of shower gels, soaps and conditioners were supplied as well. 24 hour room service comes with every room and there are menus supplied in the room for all of the available room service choices. TIP: leave your air-conditioning on low with the fan on to keep the humidity lower in the room. TIP: Do NOT drink the tap water. Use the bottled water for drinking, tooth brushing etc. If you need more water there is a mini fridge in the 24 hour lounge next to the lobby, that is stocked with water and soft drinks. We usually took a couple of bottles of water every time we passed by it. You will need to put your room card into a card plug just inside the door to activate the electricity, and air conditioning. If you need to charge phones or tablets, do it at night with your room card plugged in. Pools: As you exit the main doors from the lobby towards the ocean beach there is a large main pool straight ahead of you. It is surrounded by large covered chaise lounges. If you go from there to the right you will find the "party" pool. There is a standup bar on the left side of that pool, and a swim up (pee-bar) bar on the right side of the pool. This is the pool that is used for Aqua Fit, volleyball games, etc. Music is pretty loud latin techno-pop, so it will either be to your liking or not. If you go left from the main pool, there are a large number of loungers under shade covers that extend all the way to the "quiet" pool. There are waiters serving drinks all around the pool areas and the beach. If you walk down the stairs from the patio areas around the pool, you will find yourself on the beach. It's not as wide a beach as the ones we have been to in the Mayan Riviera, but its still a good size and has some length to it, as you can walk down to the Riu Cancun next door and beyond. TIP: your wristband from the RPLA will allow you to use any of the facilities at the Riu Cancun as well. The RPLA is an adults-only facility, while the Riu Cancun next door is a family friendly facility. The beach is well maintained and there are a variety of beach vendors, but they will not approach you if you give them a polite "No thanks". The food: Definitely a positive at this resort - the food is excellent. The buffet is excellent and with the themes changing daily, there is always something new to try. My personal preference is seafood and there was always a good variety of that from grilled mani-mahi, grouper and squid, as well as deep fried sea bass and ceviche. If you are into steaks, roast beef, pork dishes, chicken, pasta, pizza, salads, and desserts there are way too many choices to describe. Mimosas or straight champagne (it will probably be a good cava, cremant or prosecco - not sure which) are available at every meal in the buffet. Kudos to my friend Ismael, who provided us with 5 star service and a smile every time we visited the buffet. There are 5 a la carte restaurants to choose from. We experienced the steak house (surf & turf tenderloin steak & lobster tails were to die for), The Krystal Fusion restaurant (also very good) and the Italian restaurant (I recommend the portobello mushroom lasagna). My wife said the cod was excellent as well. In a slightly different twist from other resorts we have been to, the Italian restaurant is also open for lunch time sittings, which is when we experienced it. We did not eat at the Japanese restaurant, or the Mexican restaurant. Our friends did try the Mexican restaurant and rated it quite well. Drinks: Beer is Dos Equis draft at the pools, but you can order a variety of bottled Dos Equis brands (Dos Equis, DE Ambar, Sol, Tecate Light) at the buffet and a la carte restaurants. This resort is all Dos Equis, so you won't find Corona here. Liquor at the RPLA is all premium brand, so typically vodka at the pool bars will be Absolut or Smirnoff, gin will be Tanqueray or Beefeater. depending on personal preference, you may have to tell the bartender to go easy with dispensing, otherwise it's pretty easy to quickly get intoxicated. All of the bartenders know their mixed drinks and cocktails well, so you can order pretty much anything and they will know how to make it. My fave is a Dirty Monkey, with fresh banana blended in. There is a Cappuccino Bar that serves great capps/coffees/lattes as well as pastries just to the left of the main street doors in the lobby. It's open for most of the day, but not in the early morning. Management - see my suggestion below about opening this bar early in the morning. If you are feeling the urge to eat in the middle of the night, there is a 24 hour lounge next to the lobby near the elevators. Here you will find a variety of both hot (pizza, nachos) and cold foods (sandwiches, donuts, salads), as well as a mini fridge stocked with water and soft drinks. There is also a coffee/cappuccino machine and a set of draft beer taps. TIP: If you want a coffee before the buffet opens at 7 am try to get to the coffee machine in the 24 hour lounge early. By close to 7 am there is quite a line-up for it. If management is reading this, you need at least one more coffee machine installed in the lounge to reduce the line-ups, OR I would suggest opening the Cappuccino Bar at 6:30 am when most people are craving that morning caffeine. Entertainment: A different show every night, most of them pretty good. Kudos to the animation team as they put in really, really long days getting us to participate in pool and beach activities, rehearsing as well as entertaining us at the shows. TIP: there are no washrooms in the theatre, which means you have to walk to the lobby washrooms. If you walk just to the left of the stage and go thru the tall door, it will take you straight into the lobby bar and a much shorter walk to the washrooms. The on-site Renova Spa: pricey, but according to my travel companions, well worth it. A full body wrap and massage will run you USD $149, while a 30 minute back massage will cost USD $69. There is also a small store in the resort just off the lobby that sells a small variety of souvenirs, cigs/cigars, and clothing. There is also a mall just down the street across from the Riu Cancun, called the Plaza Caracol. Souvenirs, clothing, silver, etc can be bought there for very reasonable prices. If you are buying silver, there is one store there out of about three selling jewellery that I would recommend. It's called Sol y Luna Jewelry. Everything is .925 registered silver and they sell by weight and do give you a receipt with the certified weight. It looked to have a Trip Advisor recommendation poster on their window as well. Money TIP: Some people carry USD, which is accepted just about everywhere. I carry both USD (small amount for tips) and MEX pesos for purchases. I order and purchase the pesos in Canada at the bank before we leave as the exchange rate is far better than what you will receive anywhere in Mexico. Most places list their prices in pesos so I prefer to pay in pesos as their conversion from pesos to USD will leave you on the short end once again. TIP on tipping: no it's not required at this resort, but I do reward good service as most of these good people do not make a whole lot of money in the service industry and tips probably help them out a lot. In summary, our experience at the Riu Palace Las Americas was top notch and I would not hesitate to recommend this resort to friends and family. Food, drinks, accommodation and SERVICE are second to none. All facilities are within a short walking distance.

The hotel was absolutely stunning inside and out--infinity pools, right on the water, great decor--and very clean. The staff were amazing--they remembered who we were, would stop to talk to us, and were always enthusiastic and ensured we were having a good time. The food and drinks were really good, but the desserts at the restaurants could use some work. The rooms were nice and quite big but the A/C and light switches were hard to work.

I would give this hotel a 5 star rating and here is why. first of all check in went so smoothly got the room we wanted and were welcomed with champagne. The room had everything you could ask for large bathroom double sinks walk in shower soap dispensers shampoo body wash fresh towels and robes. The room also boasts a stellar ocean view with mini bar king size bed which was very comfy, fridge fully stocked with water pop and beer. There was also a mini bar with four different kinds of liquors in it.WOW food here was outstanding, you had your choice of steakhouse, japanese, italian, fusion, or the buffet which we went to the majority of the time because they had something for everyone and no reservations required.Pools were very clean great bar staff and entertainment and service around the pool.The hotel was recently renovated so everything was pretty much new, bathrooms around the hotel cleaned spotless, lobby was amazing and wifi was free all around the hotel.There was lots to do here water sports, excursions, nightly entertainment shopping near by and all the staff were so helpful and friendly. You must go here trust me you wont be dissapointed loved it.

The rooms were great. Clean, modern, elegant with a comfy bed, large bathroom and beautiful balcony. We had Incredible views that we loved waking up to every morning. We also ejoyed our evenings with the shows dancing and having a nightcap while staring at the upside down big dipper :)

This was one of the finest resorts I have ever stayed at. The staff were friendly, never missing a "hola" as I walked passed, the food was amazing with great selection and presentation, the property cleaned to perfection.

The resort is impeccable, the staff were extremely friendly and welcoming, the rooms were clean, the service is unmatched. Food quality and service was a definite 10. I would stay here again in a heartbeat.

I really enjoyed my vacation in Cancun and it all started with an amazing stay at the Riu Palace Las Americas. Everything from the staff, the beach, the food & the location was perfect. I recommend it to anyone seeking a nice relaxing stay in Mexico.

This resort was so beautiful. It was literally like living in luxurious paradise! No words. The entire outside of this resort is white, pools are blue and the view is amazing! We went for 3 nights 4 days in July ( past week) and it felt like 3 weeks. July has to be one of the hottest humid times of the year in Mexico - I would recommend going during another month where it is much cooler, for your own sanity. Service was amazing, views of the ocean were just beyond dazing and everything was very clean! Food - also good. I am Indian so I would have preferred more spice and flavor but never the less, it is still yummy. Their buffet area has an amazing view however there is a lot of pesky wild crows that find a way in (despite the netting) and pretty much eat the buffet with you lol. Not a huge botheration but do not leave your food unintended.... because its no longer your food now. Beach - white sand and very clean. There were specs of seaweed but hey! its the ocean. It is how it is. If you don't like it, then there is always the pools that overlook the ocean also. Rooms - clean but get very moist because there is not much ventilation. Did not like the bed cover too much. It felt really heavy, old and an almost moldy color blue but luckily I brought my own sheets so I made due. Overall, I do not have any concerns with this resort. It was an absolutely beautiful trip.

The hotel had amazing grounds not too large. Very easy to access all the areas including the three pools. The rooms were clean and quite large and all had balconies. The resort offered fantastic food including restaurants. I was impressed with the buffet. so many options to choose from but above all each and every dish was delicious! I'm very picky eater yet the fresh fish and Variety offered was very impressive. This hotel has amazing service. Each staff member on the resort is kind and helpful and works very hard to make our stay pleasant. This is my third time at this resort and each and every time I go I am more and more impressed The beach is so comfortable and easy to access from the resort. I'm happy to report that this year they've included umbrellas on the beautiful white sand beach which is a huge bonus Again the service is impeccable and I would like to see more travellers tipping. It's really sad to see that many do not considering the impeccable service

Comparing the resorts I have stayed at in Cancun, I can say that this is one of my favorites. The beach was clean, the food excellent, the rooms very well kept, and that staff the friendliest I have ever seen. I will definitely tell my friends to stay at the RIU resorts and especially this RIU Palace Las Americas.

The Riu Palace Las Américas was absolutely wonderful. The staff were outstanding, extremely helpful and friendly. The food was fantastic at all the restaurants. We enjoyed our vacation very much and would return in a heartbeat.

I HAVE BEEN TO THIS RESORT 3 TIMES NOW AND EACH TIME IT GETS BETTER THE PEOLE OF THE RESORT ARE SO POLITE AND THE GROUND AND SURROUNDING AREA IS VERY CLEAN AND WELL KEPT THE FOOD IS GREAT AND SO IS THE ENTERTAINEMENT WAS WONDERFUL TOO GO BACK AGAIN YOU WERE ONLY A 25 MIN. DRIVE FROM THE AIRPORT AND ALSO CLOSE TO OUTSIDE ENTERTAINMENT

Extremely clean, wonderful workers, lots of choices for liquor, and great location walking downtown within minutes. Was afraid of food poisoning, but had fine dining every night! Lobster and steak (Y)

I enjoyed my stay very much, beach access was superb! This was my second visit and I enjoyed it as much as the first time. I will definitely go back to the resort for another relaxing vacation.The food was very good, many choices at the buffet. The restaurants are diverse, something for everyone. The service and the food, excellent

My husband and I went to the RIU Palace Las Americas from Jan 30-Feb 6/15 to celebrate our 10th anniversary. We wanted to go to a RIU resort as we had had our first experience with RIU on our honeymoon and were thoroughly impressed with the quality and high standards of service they provided. We were not disappointed this time either. The quality of the hotel, its facilities, service, staff, food and drinks were as excellent as we remembered. We only had 2 disappointments: 1) there isn't a long stretch of continuous beach to walk on at this resort and 2) our trip was marred by unbelievably obnoxious and ignorant people (just a handful - a loud, obnoxious handful). Of course that is nothing to do with the hotel. I was just surprised that that kind of behaviour went on at such a nice resort, and was allowed to go on. Otherwise, we would absolutely recommend the RIU brand and this resort in particular.

clean,well arranged,user friendly.One negative point was that there was no exhaust fan in our washroom .Also , the bed mattress was not up to standard for this hotel .Food and beverage service was generous and excellent .

Let me start off with the best - THE SERVICE! Outstanding!!! The staff are amazing, hotel is beautiful, food was great! This trip ensured that we will only stay with RIU you cant go wrong! Awesome holida

The rooms were spacious the hotel is beautiful, but the staff is really what makes this place! Been here for seven days and they have made this place feel like home! Shout out to fortunado! Viva la Mexico!