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Punta Cana Princess
Experience the charm of Dominican Republic at the 4-star Hotel Punta Cana Princess All Suites Resort & Spa. Whether you are looking to indulge in relaxation or spark up some romance, you will be pleased with the array of amenities and services offered at this adults-only resort. Upon reservation, you may select from 256 luxury suites and 14 honeymoon suites. All rooms are elegantly appointed and come with a private balcony so you may enjoy views of the tropics during your holiday.
Imagine starting your day at the pool or beach with a refreshing beverage. After, take part in the variety of activities organized by hotel staff such as volleyball, archery, kayaking and catamaran. If you are a golf aficionado, you may head over to a nearby golf course to practice rounds of golf. Once the adrenaline winds down, treat yourself to a rejuvenating Turkish bath or hydrotherapy. If it’s gastronomy you love, there are 5 restaurants and 3 bars available here for you to select from. With options ranging in International, Italian, Mediterranean, and Swiss, even the most discerning palates will be satisfied. At night, brace yourself for more excitement as the resort comes alive with vibrant tunes and dancing. Feeling lucky? Take a chance at the Princess Tower Casino. Shuttles are available at the resort so you don’t have to worry about getting lost.
Begin your Dominican Republic Vacation by speaking with a tripcentral.ca travel agent. They can help you find the best priced packages and plan one unforgettable getaway. Call us toll free today at 1-800-665-4981.
| City Text | Bavaro Beach |
|---|---|
| Transit Time | 90 |
| Number Of Rooms | 270 |
| Number Of Pools | 2 |
| Beach Front | On The Beach |
| Year Built | 2003 |
| Minimum Age | 18 |
| Fitness Room | Yes |
| Star Rating (optional) | 4 |
| Address 1 | Playa Bavaro |
| Address 2 | Punta Cana |
| Region | Punta Cana |
|---|---|
| Country | Dominican Republic |
| Postal Code | 23000 |
| Phone Number | +1 809 687 5000 |
| Fax Number | 809 552 18 00 |
| Renovated | 2013 |
| Casino | On_site |
| Latitude | 18.707411 |
| Longitude | -68.442845 |
★★
Private -
Verified Purchaser
Outdated resort
The Princess Adult only resort The lobby area is nice has a small bar Only problem they allow smoking So you cant sit there only smokers sit they also smoking allow smoking in lo The grounds of the resort are well keep The pool area is nice kept clean but pool side washroom is dirty over flowing waste baskets and always out of toliet paper The main buffet is very plain Nothing exciting food no decorations The al carte have good food and atmosphere The room are very outdated we had 2 single bed the bedding was old the washroom had mold in shower There is a step down in the room Very dangerous and has a pull out couch but was stained and dirty The beach is very nice and beautiful The people very friendly but it need a update Also towels in room have holes in them
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★★
DM&LL -
Verified Purchaser
Tired Resort
We have vacationed at many resorts in Dominican Princess was not in our opinion a 4+. Grounds were well kept , pool area clean, washrooms around pool area were not well stocked with toilet paper by afternoon. Buffet was adequate. Rooms were dated, couch dirty, mold in shower. Bath towels thin and some with holes. Maids cleaned but did no extra. Balcony rail was wooden and broken. Enjoyed getting away but certainly disappointed in the resort.
★★★
Private -
Verified Purchaser
Good Resort
I will give it a 6 in 10 the atmosphere was nice . The room very quiet and spacious and clean . The restaurants not that great but the staff very friendly. We didn’t like the beach at all , that what really bothered us they didn’t clean the sargasso until the last day So we didn’t get to enjoy it .
★★★★
Private -
Verified Purchaser
Princess review
Everything was lovely. Could have done without the giant cockroaches in the room first morning but in fairness we were on the ground floor. Service people were very friendly and helpful. Grounds were beautiful and well kept. A lot of pride goes into the appearance and upkeep.
★★★
Private -
Verified Purchaser
Punta Cana Princess
Nice hotel although a little dated. Staff were lovely. The food was delicious. The buffet and à la carte restaurants were clean and the food was fresh. Our room was clean and spacious. The grounds were well looked after. Steps to the ocean. There was a lot of seaweed on the beach, it would have been nice if it was raked daily.
★★★★★
Private -
Verified Purchaser
Perfect
We were pleasantly surprised with this resort. The things we loved: small resort, amazing staff, good food, very well groomed grounds and amazing beach. Only 2 things we didn’t love: we had room 5012, we loved this room, however it has 2 single beds. The first bed is completely wore out and needs to be replaced. Very uncomfortable and needs a new pillow as well and when guests play their booth tooth at the beach. We loved the beach and go there to relax and listen to the waves, not someone’s playlist blasting. All said, I would definitely recommend this resort and, hopefully, will be back. Thank you so much!
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★★★
Private -
Verified Purchaser
Resort
Public grounds are beautiful and well maintained , pool area requires more umbrellas, at least double the current amount. We had to go out at 5am every day to claim an umbrella with towels. Beach area was great and had friendly security presence everyday, lots of shade under the tiki huts . Rooms are very very tired with dated furniture hard, lumpy mattress. Shower has dirty grout lines, definitely needs cleaning and maintenance. Resort has excellent restaurants and food and ability to use restaurants of the neighbouring sister resorts. The front desk did not advise us about this option, you’re left to discover this on your own. Overall I would give it a 3 out of 5 rating .
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★★★★★
CAROLYN -
Verified Purchaser
Quite Resort
The Punta Cana Princess resort was exceptionally well-maintained. The grounds were meticulously manicured. The rooms were stunning, complete with a jacuzzi that we enjoyed every night. The dining experience was good but no seafood at the buffet. My favorite was at the Fondue House, Steak (fajitas excellent) and Italian Restaurant. Reservations were not necessary. Guests also had the privilege of visiting both sister resorts. If you were interested in shows, visiting the other resorts was a must. We would like to extend special thanks to two staff members at the buffet, ORDALINA AND YUDELKA, for making our stay delightful. The music in the evenings was subject to complaints due to loud bass and late playing until 11:30 pm. The casino transport, which was supposed to run every 15 minutes from 8:30 pm, did not arrive until after 9 pm.
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★★★
Private -
Verified Purchaser
Property amazing, rooms are terrible
Just got back from Punta Cana Princess. I always read the reviews prior to going anywhere, but, everyone has their own opinions, you just can't please everyone. Positives - property is just stunning, staff is wonderful, zero complaints there, food is plentiful and okay, very out dated but clean, steak house is amazing. Trolly service was awesome, and a huge bonus for my husband. Negatives - air conditioning was less that okay, could not get the room temp below 26.5 issue was never addressed. In room coffee pot was broken and took three days to get a replacement. It may not seem to be a big deal to some, but, when my husband has mobility issues and I have to venture out of room for morning coffee, it was a big deal to us. Safe had a low battery (not a big fix, but would not put anything in it just in case I was locked out) issue never addressed. Sliding patio door, just a mess. It literally came off the track. The vertical aluminum strip with the lock mechanism actually fell off, I kicked it back on several times, but it never did lock. Being on the ground floor because of mobility issues, clearly an issue. Going out to the patio was one of the few things my husband could to with confidence, that came to a quick end. Manager approached us in the main lobby (a big smile on his face) asking "how is your vacation?" He went away without his smile after hearing my issues and opinion. The patio door was "fixed" immediately by simply screwing the frame back together, still unable to lock, and extremely difficult to open and close. Sport Bar food was all premade, and less that desirable. I would not recommend this resort to anyone. We picked our battles, got to make the best of it!!
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★★★★★
Mike -
Verified Purchaser
Excellent resort for adult
The only small thing is that the pool music base was too hight and close at 12pm. Food was good but enought sea food. Services were excellent. Room very clean. No mouskito. No sand fly. Excellent customer services. Excellent cleaning lady services
★★★★★
Mike -
Verified Purchaser
Excellent resort for adult
The only small thing is that the pool music base was too hight and close at 12pm. Food was good but enought sea food. Services were excellent. Room very clean. No mouskito. No sand fly. Excellent customer services. Excellent cleaning lady services
★★★★★
Private -
Verified Purchaser
Beautiful beach!
Staff were lovely and went out of their way to help you. The room was clean upon arrival and cleaned daily. Most things worked (air conditioner was very loud , overhead shower worked , hand held did not). The food and service were both quite good. A issue that definitely needs to be addressed is that there were insufficient lounge chairs for guests (or some guests”saved ‘ more than they needed ?? ie two at beach, two at pool) , this was exceptionally frustrating (& not an issue I have run into for a very long time) ! Also they require additional shade structures (both at beach and by the pool).
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★★★★
Private -
Verified Purchaser
Rejuvenating, and restorative destination
Punta Cana Princess was the perfect place to rejuvenate and escape from a cold winter. This small adult only resort had all of the amenities needed to escape. Everything was located within reasonable walking distance. The grounds were beautifully maintained and cleaned daily. The hotel rooms, although aged, were tidy and comfortable. The pool area was clean and was never overcrowded. The beach was only a few steps away from the pool area, and there were ample chairs for guests to claim in the morning. The food was exceptionally good with a wide variety of fruits, vegetables, and traditional meat dishes as well. The specialty restaurants required no reservations and served specialty foods like fondue and Steak house items. The main buffet restaurant had a different theme each day. There were several bars throughout the small resort and everything was easily accessible. The beach provided a long sandy shoreline. A sister hotel was only a short walk away if you wanted to change the environment and have a little more action. The staff at the resort were accommodating and very friendly. Lovely resort for a stress free relaxing vacation.
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★★★★
MDavidson9 -
Verified Purchaser
Very Relaxed Vibe, Great Staff, more like a 3+Star
Overall, we had a fantastic stay at Punta Cana Princess. The staff are all wonderful and go above & beyond to provide anything you desire. The resort is small, average age is 40+, relaxed vibe, some night life/music but no disco. Beach area is lovely and nice big pool, you don't feel crowded in any area. The resort definitely needs upgrades to the rooms, fixtures and decor are very dated & showing signs of wear and tear. Beds are ok, pretty standard resort mattresses. Rooms are very clean, housekeeping is attentive & mini fridge and toiletries were restocked each day. As mentioned in the title, the resort is not what I think of in a 5* category, so I would say it is more of a 3+/4 maybe- just to set your expectations realistically. Grounds are very well kept, and it is a short walk between rooms, buffet, restaurants, beach, etc. Food at the buffet and snack bar was decent. Restaurant food was much better and nice to not need reservations! Definitely recommend this for dinners. Beer is Presidente, liquors are no name unless you upgrade to VIP. Although personally I don't that it's worth $35/USD per day, we were fine with no name/generic liquors. Nice that you have to option to visit the 2 family resorts, them seem more up to date style wise and have a coffee bar & ice cream shop to visit. Trolly available, or short walk on the beach. I would recommend this resort to anyone who wants a nice low-key getaway and doesn't mind not having all the bells & whistles- if the price is right, grab it for a relaxed holiday!
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★★★★
Private -
Verified Purchaser
Clean, quiet, pretty resort
Small, clean, quiet, pretty resort. Grounds and pool immaculate. Rooms a bit tired and worn but bright and clean. Staff friendly and helpful.Food not outstanding but access to resort next door provides variety of restaurants. If you are looking for a quiet holiday where everything is within easy walking distance this is your spot.
★★★★
Private -
Verified Purchaser
Beautiful Beach and Great Staff
The grounds and beach are well maintained. The food is good and the staff are great. The rooms are in dire need of updates but bearable based on the limited amount of time spent in the room. There was a couple of problems with leaking pipes and lack of hot water several times.
★★★★★
Private -
Verified Purchaser
Always amazing
This is our 4th time staying at the Punta Cana Princess and it never fails to disappoint. Plenty of variety to choose from for every meal at the buffet. A-la--carts do not require reservations and have been updated. The food choices are delicious. The staff are all very friendly and most speak English. The beach is beautiful but beware, due to water levels rising, it is not as vast as it used to be. You also don't have to wake at the crack of stupid to reserve a chair unless you want an umbrella at the pool. One downside for me, maybe not everyone, is the new bathroom design. Private toilet, semi private shower but no door disconnecting the bathroom from the main room.
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★★
Private -
Verified Purchaser
Not the 50th Anniversary we'd hoped for
We had booked a Deluxe Honeymoon Suite at the Punta Cana Princess to celebrate our 50th wedding anniversary. The first night we were given a room that was right next to the ventilation fans for the resort's kitchen. The roof on the suite was thatched so odours came through. That night all we could smell was fish and hot oil. Next morning we asked for a room change. When we were asked why we told the concierge who replied "yes, we're aware of that problem." We were given another suite in a different building. The room was quite hot and we realized the air conditioning was not working. By 11 pm it was 26 degrees in the room. They moved us to another room which was very small and dusty. The balcony and chairs were covered in bird poop. Next morning we went back to the concierge and said "we want what we paid for - a Deluxe Honeymoon Suite." After some insistence they moved us to another building to a regular room - not a honeymoon suite - right next to the pool. Needless to say it was not a quiet area. Music from the pool bar, beach bar, seafood restaurant all hours of the day and night. From 3 to 530 pm music blasted from speakers set up on the pool deck by the animation team. Techno and hip hop blasted out at ear shattering levels. The air conditioning in the room spewed out a horrible mould smell. Housekeeping did their best to disguise it with cherry scented disinfectant, but we eventually had to ask maintenance to remove the vent and wash inside. This helped a bit, but still had a mouldy smell. So as you can imaging we will definitely not recommend this resort. We paid for a Deluxe Honeymoon Suite with a loft and jacuzzi and ended up in a regular room (even though the resort insisted it was a honeymoon suite) and only received the bottle of rum and fruit plate that were two of the perks that came with a Deluxe Honeymoon Suite.
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★★★★★
Private -
Verified Purchaser
Great time at PuntaCana Princess!
This hotel was everything we’d hoped for - beautifully kept grounds, AMAZING beach and friendly staff! Don’t listen to all the negative reviews. Sure, the buildings are a little tired and the bathroom fixtures aren’t shiney anymore. But the price reflects that and we feel it was money well spent. We loved the quiet atmosphere, with the option to party it up at the sister resort. We’ll definitely be going back, and highly recommend this resort to all our friends!
★★★★
Private -
Verified Purchaser
Nice and small resprt
The resort is a nice size. The grounds are nicely kept and staff work very hard and are friendly. We are not ‘foodies’ and found the Italian and Tex-Mex restaurants were good. The main buffet was better than the beach one. One complaint, but it is everywhere, needing to get up at 5:30 to get lounge chairs by the pool. Not how I want to spent our vacation. Lots of sargassum, but staff tried to clean the beach…just too much of it. Nightlife, if you want one, this place is not for you..but we were not looking for that…same with daytime activities. Animation team were trying, but I am there to relax and not do aerobics. Overall, nice compact resort.
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★
Private -
Verified Purchaser
Punta cana princess
Food was horrible Staff was good Beach was nice Entertainment was boring just dancing Only made are beds Will never recommande this hôtel ça se of the food was worse the Cuba ………….,,,, been in Punta cana 10 years and was very Disappointed
★★★★★
Private -
Verified Purchaser
Nice quiet resort
What we like most about this resort is the size. The buffet is never crowded; the beach has plenty of palapas and chairs, as long as you “reserve” a spot before 9; you have access to the two sister resorts next door, with reservations at their a la carte restaurants available through guest services in the PCP lobby; the grounds are well kept; the staff is super friendly; the rooms are a bit dated but clean and the a/c kept our room at about 25C. It was our second stay and I’d definitely go back.
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★★★★★
Photodestiny -
Verified Purchaser
Punta Cana Princess - Great Resort
Just got back from the Punta Cana Princess, stayed from Dec 4th to the 13th. It’s a great hotel with a family-friendly sister resort attached. The grounds were super easy to walk and the beach was nice with strong drinks. I really loved that the a la carte restaurants like the Rio Grande steak house and the fondue place didn't require reservations... makes things so much easier. You do need to book a day or two ahead with the concierge if you want to eat at the sister hotel, but that wasn't a big deal. The only real negative was the chairs... always the chairs. People leave their towels to reserve a spot at the pool or beach and never seem to show up. There really should be a policy where towels get removed if the chair isn't used in 30 mins, or hire someone to handle it. also, some of the palapas on the beach were maybe a metre off the ground? You literally had to crawl into them... why? The rest of the trip was awesome though. The service from the SeaPro shop was amazing, especially Edwin and Carla who did a great job organizing my SCUBA tour and keeping me in the loop. The wildlife between the hotels was totally magical... saw turtles, ducks, flamingos, iguanas, and peacocks. oh, and the coffee and ice cream bars at the sister hotel were yummy. Rating: 4.5/5
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★★★★
Private -
Verified Purchaser
Relaxing resort
We have been to this resort many times. It is a great place to go to relax and enjoy the beach and pool. The staff are great and there was always a variety of dishes to choose from. A visit to the sister resort is a must for dinner or just to stroll the grounds.
★★★★★
Private -
Verified Purchaser
Great for quiet couple getaway
Was our third time to this resort. Great staff, quality food, chill atmosphere. Loved that we had access to the other resorts in the group. Make sure to take the walk on the paths between resorts to see all the ducks, geese and iguanas hanging out. Great spot.
★★★★★
Private -
Verified Purchaser
Great stay at Princess!
My stay at the resort was enjoyable. The hotel itself is great. It is on a smaller side, very cozy with beautiful and well-maintained grounds. The resort is situated close to a stunning beach. One downside was a lack of lounges at both the beach and the pool, especially in the late morning, which meant having to wake up early to secure one. Rooms could also use a refresh, and the plumbing could benefit from an update. The food was delicious and plentiful, making it easy to find a favourite dish. The staff was nice and polite (not many could communicate in English and nonverbal communication helped :), contributing to a pleasant atmosphere. A highlight of my stay was the entertainment team, who worked tirelessly day and night, keeping all guests engaged and entertained. As someone who loves to dance, I particularly enjoyed dance parties, and I want to give a special thank you to Hansel, Roberby, Hendry, Valeria et al. for being fantastic dance partners. The silent party was a blast! Overall, it was a great stay, and I would definitely consider returning and recommending this hotel to other planning to visit Punta Cana.
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★★
Private -
Verified Purchaser
Worst Resort We Have Ever Stayed At
The grounds are clean and well maintained. The in-room service staff and restaurant staff were pleasant and efficient. It rained frequently and suddenly and the multiple entrances into the continuous corridors between the blocks of units was helpful. The beach was beautiful despite always being windy, however the frequent vendors were annoying. Therefore we went to the pool early morning to reserve 2 chairs in the shade. That is the only good thing we can say about our 14 day stay. The room we were assigned is badly in need of maintenance and upgrades. The sliding patio door wouldn't lock. The door on the cabinet for the bar fridge was falling off and only held on with duct tape. You couldn't plug in the coffee maker or you would trip the electrical circuit breaker for the room. The pipes in the ceiling leaked one evening. The bath tub wouldn't drain unless you unscrewed the drain plug. The bathroom sink was badly cracked and the lighting in the bathroom was very poor. There was no nightlight in the bathroom nor a door so when frequenting the bathroom at night, one had to turn on the ceiling light which disturbed the whole room. It was far, far from the 4+ star rating advertised. The music by the animation team at the pool was so loud at 3:00 pm that it chased us away daily (when we were healthy enough to be there). Of the four advertised specialty restaurants, only two were open on any given night but this wasn't made publicly known anywhere. Despite the fact that the resort advertised that no reservations were required for the restaurants (you couldn't make reservations in any event) you had to line up starting at 6:00 pm and, unless close enough to the entrance to getting a 'first sitting' seat in the restaurant, you had to make a seating request for 8:30 pm and come back then. The food was mediocre at best and food handling was very questionable at some locations. We did on occasion make dinner reservations at their sister resort - The Carribe. Too often, meats were undercooked and raw food waiting to be cooked may not have been properly chilled. Shortly after dinner at Swiss Fondue our third night, my wife had severe diarrhea, then started vomiting followed by spending the next two days in bed with fever and chills. I was fortunate to suffer only mild diarhea for a couple of hours. Early in our second week at the resort, my wife had severe diarrhea a couple of hours after eating dinner in one of the other restaurants and spent another two days in bed with exhaustion. Again I was fortunate to only suffer mild diarhea for a couple of hours. Then the last couple of days of our stay, I came down with severe chills and high fever which lasted until we returned home. I went to our local hospital's emergency department the morning after our return and was diagnosed with a salmonella infection of the blood stream for which I was hospitalized for 5 days and treated with intravenous antibiotics for 14 days. My wife's diarrhea returned 3 days after we got home and she was diagnosed with a parasite infection for which she is still receiving treatment. We have been to many all-inclusive resorts, but this was by far the worst two week all-inclusive vacation we have ever been on and one we wouldn't wish on anyone.
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★★★
Private -
Verified Purchaser
Punta Cana Princess is showing her age
Sorry Punta Cana Princess (PCP), but you have dropped the ball. The renovations done over the Covid shut down no where near justifies the significant increase in what you are charging now. If you don't upgrade to their VIP, you will be disappointed. And even if you do upgrade, it is NOT worth the extra $$$. I am currently in the market for another adults only resort.
★★★★
JohnJen -
Verified Purchaser
Beautiful Resort
This hotel is well kept! Very clean, nice restaurants, very friendly and curtious staff! It was not packed, which we loved. We also liked the location because we were set back away from the town in our own little paradise. We will definitely be back!
★★★★★
Mr. Punta Cana -
Verified Purchaser
Can't wait to return!
If you are looking for a relaxing, sun soaking, entertaining, beach walking holiday enjoying genuine hospitality THIS IS THE SPOT FOR YOU! Even before we left, my emails to the resort were answered right away, thank you to Carlo Del Risco (front desk Mgr) and Alexander Gomez (Guest Service Manager), you both made our experience special even before we arrived! We are not a young couple and have travelled quite a bit. This was our 13th visit to Punta Cana (always staying at 4+) but first to the PCP, and it will definately not be the last. This resort is clean, intimate, quiet with latin music always in the background, on the beach, with beautiful grounds. Most importantly the hosts and I say hosts because these wonderful people made our holiday.....Nelson "My Family", Iris, Vicki, Felix x2, Jaun, Ordalina, Grey xo and Luis to name a few. We believe a review should be about the vacation experience, not what temp the AC got to, or how strong the Wifi is, and our experience was a 10! Mr. Federico Espinal you should be very proud of the "family" you have at the Punta Cana Princess. See you soon!
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★★★★★
Private -
Verified Purchaser
Amazing Resort
The hotel was lovely and very clean.Grounds were well maintained as was the very inviting pool. Had shaded areas for lounging on the beautiful beach. Staff were very friendly and helpful. There were several restaurants to choose from and the food was exceptional!
★★★
Private -
Verified Purchaser
Nice hotel
Very nice hotel, well kept. The staff was very friendly. Not much to do there. They have a large pool and a beautiful beach. Many bars and a variety of restaurants. Make sure you brush your teeth with bottled water. Beware of the foods you eat....we were deathly sick( from the salad) washed in bad water!!
★★
Private -
Verified Purchaser
Resort was immaculately maintained
The staff NEED to be better at basic English as service persons, some were quite intolerant of non-Spanish speaking guests, perceived a difference in the way CAUCASIAN and others were served/interactions Your menu items needs some serious improvements!!! Information sharing as to daily events, restaurants offerings has to be worked on
★★★★
Private -
Verified Purchaser
Good value adults only resort.
Just returned from our third visit. Excellent value and excellent service. If you are looking for a resort that caters to an older clientele then this should fit the bill. That being said entertainment was available at the pool and lobby daily. The specialty restaurants and the buffet were all good, not quite 5 star but a good experience. The first week the hotel was full and we had to get down to the pool and beach by 6.00 to get a covered chair which is an absolute must in that heat. During the second week there was still availability at 7.30, getting later in the year I guess. A big issue is people putting towels on seats around the pool and on the beach, very inconsiderate !! There is space to add more umbrellas around the pool area which the resort should consider. WIFI signal is very weak and inconsistent other than the lobby. The staff are engaging, always ready to help and will bend over backwards to ensure that your stay is the best it can be, service is everything and they were the best. If you have any problems ask for Alexander and he will address them immediately, he is there morning noon and night. We had a very good time and will return.
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★★★★
Private -
Verified Purchaser
Best beach on the Bavaro strip
Clean, well maintained property, friendly staff, good food, very good drinks served by Jose and Glenys at the beach bar. Ingrid was a very good server at Mare Nostrum. We did not partake in the varied activities offered as we wanted to relax and enjoy the beautiful beach. One negative is that it took 1 hour to get there from the airport and it's advertised as 25 minutes away.
★★★★★
Private -
Verified Purchaser
Pleasantly surprised with this Gem of a resort.
Punta Cana Princess resort was extremely clean and the grounds were very well kept. The staff was very friendly and accommodating, and the food was excellent. This resort was just a perfect size, and adults only, which made it that much more enjoyable and relaxing. Our friends had a few minor issues with the patio door and sink plumbing in their room, but they were quickly taken care of by the maintenance personnel.
★★★★★
Private -
Verified Purchaser
Paradise!
Everything was topknotch! Loved the room, the food, the beach! This is a smaller resort so it wasn't a long walk anywhere. There were always plenty of spots on the beach. The restaurants were amazing and the buffet had so many options and was delicious. Outside of my room was a conversation set I would read at each afternoon, it was lovely. The mornings on the beach were breathtaking and there was stretching on the beach and aquafit in the pool everyday. I didn't do aquafit as I didn't go in the pool but it was a gorgeous pool. All the grounds were kept beautifully and the staff were cheerful and helpful. Wonderful vibe to recharge.
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★★★★
Sophie -
Verified Purchaser
Loved our stay!
February 21- 28, 2023 This was our second time staying at this resort. Loved it the first time and loved it again. The beaches and grounds are beautiful! The staff was wonderful and the food was good. Loved that we didn't have to sign up for dinner at the restaurants. My favorite part is going to the beach bar at night. Such an amazing atmosphere. I had forgotten a medication and was able to get help and a delivery very quickly. Thank you to all who made this trip amazing! We will be back. Sophie
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★★★★
LexusJoanne -
Verified Purchaser
Lovely resort
Loved the bright colours of the resort and the beautiful grounds with lots of palm trees. Pool had lots of seating so there was no pressure to get up early to reserve a spot. Beach was amazing: clean and had tiki huts for shade and shelter. Food was delicious, with 4 a La carts and a buffet. Rooms were okay, bed was very stiff. Spanish is primary language, and English was rough/minimal with some of the staff. Quiet in terms of entertainment: short event at night in the lobby, quiet Spanish music by the pool during the day and that’s it. The resort could use some overall maintenance: chunks out of countertops, some cracked tiles, painting touch ups. But I understand if funds from Covid are catching up for these repairs.
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★★★★
Private -
Verified Purchaser
Amazing resort
bedroom.is quite clean and all services are very good. I like the spa. food are okay. the beach have too many sea grass (maybe due to the season). pool is good. I would like to recommend my friends to this resort.
★★★★
Private -
Verified Purchaser
Decent resort
Small adult only resort. Staff are awesome. Food is great at buffet and alacartes. Nelson is fantastic personable swimup bartender who I can’t say enough positive things about. Other notable staff include Felix, Israel, Juana Iris, Christobalina, Ordalaina, Carlos among others who all took great care of us. Rooms are dated. We were given a room with a toilet that had to be plunged constantly from the start. Tried to get it fixed since it was a great location but asked for transfer to different room which they did. Pool was disappointing because of algae present at walk in ramp. They were working on the pool before we left. It was refreshing however and we did use it. Bathroom is tight even for average size people. Staff really make this place work
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★★★★★
Private -
Verified Purchaser
Wonderful resort!
The resort is low key, adults only with fabulous staff. If you are looking for a quiet, small resort, this would be your choice. It is a true 4+ star with a beautiful beach and large pool. We are repeat guests X12 and will be returning again next year.
★★★★★
Armando Rodrigues -
Verified Purchaser
Good but …not good
This resort was wonderful but small more of a boutique style hotel ,no wait for chairs ,or drink line ups which was awesome downside is beware of timeshare type up sell they trick you into the meeting ,but short of that it was wonderful
★★★
Private -
Verified Purchaser
PCP is changing and, in my opinion, not for the better.
My husband and I just recently returned from a last minute trip to the PCP for an 11 day vacation. The PCP guests we encountered on this trip have a totally different idea of what this resort was all about. There is no respect for other guests and the definition of "adults only" is certainly NOT what we have experienced in the last 12 years we have been going to this resort. Most of their actions should happen in the privacy of their room, but if you say anything you're called "Karen", told to mind your own business, and described as a very unhappy person who has no right to an opinion. Prior to this recent trip, we had already booked our regular 14 day stay coming February 2023. We will be cancelling this reservation and thankfully as we have cancellation insurance, will be taking our vacation funds to another resort.
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★★★★
Private -
Verified Purchaser
Great staff, quaint resort!
We stayed in the honeymoon suite. Worth it to pay the extra as there are other perks included! Grounds are well kept. Staff are very friendly and accommodating. Wifi is sketchy in many places throughout the resort. Lots of great waves but seaweed is an issue but do best to clean up!
★★★★
EveM -
Verified Purchaser
Good adult only resort
The landscaping and beach/pool were well maintained and beautiful. The lounge chairs and shaded huts on the beach were plentiful. The bar and restaurant staff were very friendly and attentive. The buffet was very good with a variety of options. The Steak and Italian restaurants were excellent, the seafood restaurant was closed a couple of days during the week so we didn't get to try it. The room we stayed in had a beautiful view from the balcony. The bed was a king and comfortable but the room lacked a dresser and the bathroom had no door (there was a seperate glass door for the shower and toilet areas), which I'm told is European style, but small and no privacy. I think overall the rooms could be updated. The seaweed on the beach this time of year was a bit of an eyesore, though not something that can be controlled by the resort and the resort made an exceptional effort to have staff specifically dedicated to clearing it daily so tourists can access the ocean easily. We had a wonderful stay partly because of the group of people we travelled with but also the staff were the most attentive I've had the pleasure of experiencing and we appreciated their smiling service. The animation staff have lots of activities to get people involved volleyball soccer stretching on the beach games water aerobics and same staff entertained in the evening with interactive shows.
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★★★★★
Yvestk711 -
Verified Purchaser
Awesome resort
Spend a wonderful vacation for the 7 consecutive trip at PCP great staff as always and great food nice beach and plenty of chairs at pool or beach , Will return and recommend this motel to anyone that like a quiet and restful place to power back up
★★★★★
Private -
Verified Purchaser
Great Resort
The hotel room was very well layer out and had a great balcony With a perfect view of the pool and ocean. Coffee maker in room, love the coffee provided in room. All food weather in one of the three restaurants or the main buffet was very good and had amazing variety of different food each night. The stuff at the Princess were exceptional and went above and beyond to please all guests and were very professional and friendly. The Covid test Booking was not the easiest, We would recommend booking it right away upon arrival. The Punta Cana Airport is alittle bit of a shit show so prepared for a long day on your return home.
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★★★★★
Trygumby -
Verified Purchaser
Amazing Resort
The whole resort looks awesome. The rooms are well looked after. The food is good. Pool is kept clean and crystal clear. The staff are always willing to help. The beach is fabulous, lots of lounges, soccer nets, volleyball net. Lots of activities on the beach.
★★★★★
Private -
Verified Purchaser
Great size / atmosphere
Very nice resort that is well laid out comfortable. Access to the beach or pool was never a concern with lots of chairs and paladas. Food was very good, the buffet was excellent and the ala carte restaurants are available without having to make any reservations. Resort is starting to show some signs of age but is in no means run down. Staff are always friendly and helpful. Resort has a team of entertainers that arrange activities on the beach to providing nightly entertainment at the main lobby. By 11:00 P.M. the show shuts down and the resort gets very quiet. The 24 hour bar and snack bar was situated between the pool and the beach with various lounging areas and booths if you wished to continue with the night life. Great resort if you want to relax, this is not a party spot. Would not hesitate to do there again
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★★★★
Private -
Verified Purchaser
The best of everything minus getting sick
This is a calm resort tailored for more mature adults and not party people. There is entertainment once a day at the pool and almost every night, but when your looking for more entertainment you can head out to Caribe Resort for their nightly show selection. We appreciated that this resort was a mix of low and high energy. The beach area is amazing - best asset of this resort. The food and drink selection was really good but we did end up getting sick from it which is the biggest downfall of our trip. The hotel location is a perfect distance from airport. The staff were very attentive, helpful and fun. There is lots of selling at this resort for time shares, souvenirs, excursions etc. which can get annoying. The room was very comfortable and they replenish fridge every day. The hotel size is smaller which makes it great to get around by feet without exhausting yourself. Overall very nice vacation.
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★★★★★
Private -
Verified Purchaser
Excelent two week stay
Raysa is an excellent hostess at the main buffet and is very friendly. You could always find something good to eat. Hose was very friendly and an excellent bartender at the beach bar where he never stopped .
★★★★★
Private -
Verified Purchaser
This resort is beautiful.
The resort has great staff that are very attentive to you needs. We have been there 5 times in the span of 16 years and they still have the same staff. The resort is beautiful. They have kept it up. The food is very good and the beach and pool areas are lovely.
★★★★★
Private -
Verified Purchaser
Awesome Adult only Resort
Great buffet assortment, room a bit dated but sufficient wonderful pool with walk in access was good for my 82 year old mom. Gorgeous beach walk for miles. Very enjoyable definitely would go back. Grounds Well kept clean resort.
★★★★★
Private -
Verified Purchaser
Great resort
The staff was very friendly and helpful. Rooms were spacious and clean. I like the size of the resort making everything close by. The long stretch of beach made for great walks and offered many water sports. There were several restaurants to choose from. There were several tours and excursions offered by Sunwing. I really enjoyed flying out of Hamilton.
★★★★★
Maggie -
Verified Purchaser
Beautiful resort!
Beautiful grounds. Amazing beach. Great food with lots of variety. Friendly staff. Faculties well maintained. New furniture in lobby and beach restaurant. Would highly recommend the Punta Cana Princess!
★★★★★
Jimichelle -
Verified Purchaser
Wonderful Vacation
This was our 2nd time at this resort and it was just as wonderful and beautiful as the first time. It’s a smaller resort and the people were so friendly and helpful. We will definitely be going again.
★★★★★
Erica61 -
Verified Purchaser
Wonderful, friendly, relaxing
Fantastic resort. Staff were friendly, accommodating and relaxed. Everyone seemed to enjoy being there. Rooms were spacious and comfortable. The beach was perfect! Plenty of loungers and palapas for everyone. Very nice VIP area with Bali style sunbeds. Everything was clean and beautiful. The food was very good. The steak at Rio Grande was excellent. The most relaxed I've ever felt while on vacation.
★★★★
Private -
Verified Purchaser
Great little resort
This resort has only 250 rooms or so, putting it on the smaller side for a resort. Which is exactly what my wife and I wanted for our 30th anniversary. But, small doesn't mean terrible. The pool was awesome with a small swim up bar. There was a very nice lobby bar and sitting area. There was a small beach bar. There was another bar very close to the beach. There were bars in each restaurant. Needless to say, we never waited to get a drink!! And the restaurants were very good. The buffet was always fully stocked with a great selection of food. The a la cartes were also very good with great service. Best of all were the staff. Only once in the week did we meet a staff member that didn't have a smile on their face. They were always willing to help and do what was necessary. And language was never an issue. It always amazes me that each staff member seems to be able to speak several different languages allowing them to communicate with every guest!! Overall, the staff were great. I would highly recommend this resort to everyone.
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★★★★★
Private -
Verified Purchaser
Fantastic small and intimate resort
Grounds well kept and maintained. Everyone we met super friendly. Accomadations top floor partial Ocean view jacuzzi suite who could ask for better ! Food amazing well prepared and hot ! Nice touch of unlimeted ala carte no reservatons required ! Small resort friendly and intimate everything you want. Even Beach Vendors not too bad ( tolerable lol )
★★★★
Private -
Verified Purchaser
Nice resort
The resort was a nice size. Always palapa’s available on the beach. Not so easy to find chairs around the pool because of people reserving chairs early in the morning. Room was clean and very nice. We stayed in building 4 on the top floor. Great location, we had pool and ocean view. Food and drinks were okay. No top shelf liquor available at most bars. Overall a very nice resort.
★★★★★
Private -
Verified Purchaser
Punta Cana Princess - May 3-10
The resort was very nice. Clean, and the staff were friendly and attentive. The restaurants were quite nice but found the buffet got a bit boring at times but overall quite nice. We would have to say the only thing we were not pleased with was the vendor beside the pool was a bit pushy and made it a bit uncomfortable walking beside it at times.
★★★★★
Private -
Verified Purchaser
Perfect vacation
This was a beautiful resort. Views from our room were stunning. This was one of our favourite trips. Food was good. Rooms were very clean and we'll maintained throughout the day. Service was impeccable. Staff were personable, warm and friendly. Beach was kept clean and organized. Weather was fantastic. Loved it!!!
★★★★
Private -
Verified Purchaser
Lovely adult's only Resort
Just came home from the Punta Cana Princess resort (March 29th until April 5th). I asked for a room near the beach on a higher level and with a view of the ocean. I got all 3. I spent most of my time at the beach. Sandy beach, no rocks and great ocean breeze. There was plenty of shade. The buffet was large and well stocked with a variety of choices. Each night there was another "theme" night but there were always other choices if you didn't want the theme night menu. We went to the ala carte Italian and Steak restaurants but were just as content to eat at the buffet restaurant. There was free WiFi in the lobby but i have to admit it was slow. You can also purchase WiFi that could be used anywhere at the resort. The room was a little quirky with a sunken living room area. Housekeeping did a good job keeping rooms clean each day. Requests for extra pillows etc were promply given.
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★★★★
Private -
Verified Purchaser
Relaxing resort!
Punta Cana Princess is a small resort, adults only which is the perfect place to relax and go for long walks on the beach. The staff work very hard to make sure the guests are happy and comfortable. It was our 6th visit and we will visit again next year.
★★★
Carylmac -
Verified Purchaser
Ok resort!
Found resort to be well taken care of but showing it's age and needing some TLC! Check in was quick which is much appreciated late in eve. But only a point in direction of room was offered suitcases arrived sometime later on trolley that could have brought us too. Room was clean but not functional with no door on bathroom and poor lighting. Wasted space with a jacuzzi and no where to put clothes. Service was depending on how many Yankee dollars you gave out and the drinks poor quality if you didn't pass out enough ....no surprise there! Location and beach beautiful and workers tried to keep seaweed removed. Not a great place for early risers as security would take your stuff while you were outwalking, even shoes!!! Food was average.
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★★★
Bob G -
Verified Purchaser
Resort is a little tired but very nice everything is close to walk to. Beers in room would like to see Wine for the Lady’s need a Dresser and Door on Bathroom. Bathroom lighting is terrible. But would recommend this Resort.
Resort is a little tired but everything is close need Wine in the fridge for Ladies door on bathroom dressers in rooms pool needs paint service is great drinks? No snacks at Bar peanuts popcorn or something other resorts I have been to have had these things. Over all great holiday.
★★★★
Private -
Verified Purchaser
Wonderful vacation!
We had a wonderful vacation at the Punta Cana Princess from February 28 to March 5.We had requested a room close to the beach because my husband had injured his leg and after arriving at dawn due to bad weather in Toronto, we were very happy to be on the bottom floor and in a room easily accessible to everything, pool, beach and Mare Nostrum. The staff is really energetic, fun and helpful at this resort and made us feel very welcome and comfortable.A special recognition to Gray, Dalson, Jose and Kenia as well as Ania. We loved that we didn't have to make reservations for the restaurants and really enjoyed the seafood at the Mare Nostrum and the Fondue. The steakhouse was so-so but others were happy with it. We heard good things about the Italian. Lots of older people here because there isn't much walking. We will come again as we age as things are convenient for you but lots of fun! The beach of course is amazing with lots of big waves to jump in. This was my second time here and it didn't disappoint. Thank so much everyone for a wonderful vacation.
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★★★★
Mammawanna 1 -
Verified Purchaser
Breathtaking
Perfect , not to big not to small . The only problem is the venders , hard to get away from , they are steady at you trying to sell there stuff . Over all very nice and clean , great food . Pool was great and beach front well word cannot describe . At the 4 a lacarts no booking needed , just walk in and enjoy .
★★★★★
Private -
Verified Purchaser
Very relaxing adult only resort but men pack your shoes
We just got back from a 2 week stay at the Punta Cana Princess and we had a wonderful holiday. We were looking to relax in the sunshine and sandy beach and we got what we were hoping for. Pros: What makes this resort stand out is the staff. All of them (bar staff, restaurant staff, entertainment team, maids, gardeners, front desk, everyone ) are very hard working but always smiling and ready with an "Hola" and really go out of their way to make your holiday great. Our towel rack came away from the wall, I went to lobby to report it and it was fixed before I made it back to the our room an hour later. The bar staff remembered our drinks orders and always happy to serve us. As many others have mentioned, the staff really made our 2 weeks terrific. The resort is quiet and relaxing with wonderfully maintained grounds, a nice pool and right on a lovely beach where you can walk for a long way in either direction. There are vendors but a simple no thank you (or better yet, no gracias) works. We walked the beach for 2-3 hours per day and honestly by the third day, they recognized us and did not even ask anymore. The ocean was rough on most days, lots of waves and the staff did an excellent job of cleaning up the seaweed if any showed up overnight. Wonderful views from the beach bar and the beach BBQ that was held a few times a week was a treat, excellent ribs and other grilled food and refreshing sangria all served on the beach. The resort is super clean, even the beach bathroom which can be hard to maintain was always clean. The rooms were very clean as well. No musty smell in the room as we have seen in other resorts and the AC worked well....so well we had to turn off some nights as it was too cool for us. Entertainment team had many activities planned during the morning, and later in the afternoon. No pressure to join but fun if you wanted to. Most nights, we had a show or contest in the lobby bar or you could visit the Caribe Resort next door to see their show. We tried this one night, fun but we liked our resort so much better, less crowded, hectic and of course no kids...which is the main reason we chose an adult only resort. We visited the gym almost every day, it was not huge but had all the equipment needed for a good workout, if you wanted to do one. Also, the pathways around the PCP and Caribe made great running trails if you did not want to run on the sand. Cons: The only small issue we had was with trying to visit the a la carte restaurants. I loved the idea on not having to make reservations but when we tried to go in one of our first nights, we were denied entry because although my husband had long trousers and a short sleeved dress shirt, he wore nice leather sandals. Now, I checked the dress code on the Princess website while packing and again the day before we left and there is no mention of closed toe shoes but this was required for entry. So, it was the buffet for us for 2 weeks. I did notice however, over the course of 2 weeks, plenty of men in casual shorts/sweatpants and running shoes eating at the a la cartes, so the dress code enforcement is inconsistent. Management suggestion: I would recommend updating your website if closed shoes are required so that we can pack what is needed and being consistent in your enforcement of the dress code. Having said that, it was not really an issue for us, the food at the buffet was good and each night had a different theme. The Valentine Day buffet that was put on extra special, and every night we had lots of choice of different items so very easy to have a nice meal, not a five star gourmet meal but still good. However, I would advise against the Asian night. Both of us have good stomachs and never suffer any issues in our many years of travel but the first week I got sick after Asian night and the second week my husband did. Nothing major, better the next day but we never figured out what food caused the problem. The guests here like at many other resorts we have been to are doing the towel dance with both pool and beach chairs being saved starting as early as 7am. My husband and I like to walk the beach and the resort and are not much for sitting on our butts all day but we had no problem finding chairs any time we wanted to relax by the pool or beach for a hour so not really a problem. Overall, we had a great time and would return to Punta Cana Princess and would recommend to anyone looking for a quiet, laid back, relaxing holiday.
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★★★
Private -
Verified Purchaser
Good but the bugs are horrible
Was at the Princess Punta Cana All Suites Resorts from Jan 9/19 to 23/19 in Room 4008 -travelled Solo Room was good- maid is excellent, customer service is excellent Food is very good Steak house is as good as Alberta for beef-which I lived in for 8 years Italian is lovely Swiss is good Mediteranean cooked me lunch for at least 9 or 10 days -fresh cooked calamari and grouper and hand delivered to your table -I was in love The Buffet is one of the best I have ever seen The Monday night Italian includes Ossi Bucco -my Favourite The pastry and bread chefs are very good Lots of veg and the cheese is top of the line Now the Bad The bugs are horrible Sand flees on the beach are horrible The no see ums are every where I had to buy 2 bottles of Calamine lotion at $11 US for 4 ounces just to be able to sleep - at their so called duty free shop I spoke to a man from Hamilton and he told me they bulldozed a mangrove swamp to build the 3 hotels I went over to the next hotel and walked thru their Garden Alley- and it is a mangrove swamp -lovely birds Gift Shop It is all priced in US and I am not willing to pay $35US for a spray can of Off - that I can buy at C Tire for $8 Cdn No booze I am 68 years old - I do not do Bars I like to invite people over for a beer or a glass of wine to my room There is no alcohol for sale in these resorts in their gift shop The fridge notice says if I use the 2 beer in the fridge they will charge me surcharge to replace it The Spa I booked a therapeutic massage They cut my time from 55 minutes to 50 They did not give me a 10% discount There are no where near Canada levels- I go every 6 weeks in Sudbury and I have even had Thai Massage in China and been to massage in Tunisia and Banff -they do not even come close Punta Cana Airport This is a total night mare -coming and going I HAVE NEVER SEEN ANYTHING LIKE THIS It was more than 2 hours coming in Lined up in maze rat lines with at least 2000 other people from at least 8 or 10 other flights No seats Going out It took more than 1 hour to get thru the "trained rat " lines- again no seats I went to the Premium Lounge- always do- well worth $50 US There are no seats in the departure lines and the plane was 1 1/2 hours late due to flight delays out of Sudbury due to snow We also had another 1 hour delay out of Kitchner -due to snow in Sudbury Staff Sunwing staff is Lovely and very good. The pilots are excellent Leo- on site- was very helpful when I donated $ 500 Cdn to Country Safaris to buy uniforms for 10 kids to be able to go to school- I always do this --world wide- every trip Next trip I will be going to Canada Blooms Mar 8-18 And I will be booking a 2 week vacation either before or after out of Toronto- likely- Juan Dolio -because I will go Fri and avoid Puna Cana . After that I am looking at New Zealand or Australia in Oct Please note that in the last 20 years I have done at least 50 Trips on Air Canada, Air Transit, Air France and I have done G adventures -Trans Sibirian Rail Trip plus all of Central America -except for Belise and Halifax and Victoria and US and a 14 day Trans Atlantic cruise I book every upgrade available and on Sunwing I do Elite Plus I hope this assists you Now I am retired and I will be doing more
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★★★★★
Ti-Paul -
Verified Purchaser
Excellent resort
As usual the resort was great, the service was excellent, we found the bed hard. This was our 12th year at that resort and looking forward to next year. The beach was beautiful and the weather as always was fantastic.
★★★
Private -
Verified Purchaser
Great vacation punta cana
Just returned from 14 days of rest and relaxation at the newly renovated Punta Cana Princess booked through our regular trip representative Laura from Trip Central and more than happy with her services. However not excited about Sunwing late to go down and late to return don’t think they are ever on time at checkout they even had us on 2 planes and to different cities wow .The resort was very nice , food was ok and lovely beach with mega seaweed .Rooms are very nice with jacuzzis and walk in showers but i prefer the Riu brand in Mexico and will return next holiday but this is not a reflection of trip central they are great
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★★★★★
Larry6string -
Verified Purchaser
Beautifully Landscaped & Highly Professional Staff
The Punta Cana Princess has beautifully landscaped grounds with statues befitting the surroundings. The staff were highly professional - from the bartenders to the maids and most of all their customer service representative Hilda. All staff seemed to be generally enthusiastic about their jobs, very evident in their demeanor. Each morning I would have a special smoothie made with kiwi, pineapple and banana - the lady was most accommodating and remembered my order and always greeted me with her lovely smile, clearly letting me know she was set to "whip up" my morning ritual drink. Her service was exemplary and we were happy to tip her, the omelette chef and the servers especially Francesca. As this trip included Cheryl's birthdate, the staff were fantastic. They set up a wonderful surprise dinner at the fondue restaurant, in addition to decorating our room, which incidentally was the most spectacular room we have stayed in after years of travelling. Our room afforded us a welcome fruit basket, stocked mini fridge, a complementary bottle of DR rum and a sample box of cigars. In addition, the room had both a hot tub and the very best possible view of the beach and the pool. FYI it was room 4223. Another highlight was the well stocked gym which thanks to my workouts allowed me to enjoy those cervezas guilt free...on those rainy days. A special treat was in the Princess Caribe next door which had a coffee shop called "La Creperie" be sure to check it out as it is included in your stay. Finally the beach was beautiful for walking and especially great for body surfing those waves. Enjoy your stay at The adults only Punta Cana Princess. Larry & Cheryl.
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★★★★
Private -
Verified Purchaser
Great Friends Reunion
The Princess had a lot of great places to have fun. The beautiful Lounge by the Beach with the Best Margaritas and Food all night long, was a great place for your own party. The soft sandy Beach offered daily surf waves rolling in to jump and play in with the VIP chairs with built in sun shades a few feet away. If you just wanna bake by the pool you can keep cool by swimming up to the Bar for your favorite beverage. The Pool staff were very personal and happy all the time. The Grand Entrance of the Resort was converted into the Evening Entertainment Shows and fun was had by all. We went with a group of 15 and were very noisy at times but didn,t have any problems and met a lot of new people. The rooms were very fancy and updated with beautiful views from the balconies. It is a Adult only resort but if you need more action you can visit the adjoining Resort for more action. Great Trip was had by all
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★★★★
Private -
Verified Purchaser
Good vacation
We enjoyed the resort very much - all staff were very friendly The food was good - however a few other options without having to go to other Princess resort would be nice. (Texmex restaurant was not open at all during the week, Italian was very good, Petit Fondue was not for us. all in all - good for the price. I guess a 4-star one thing we find disappointing is the liquor choice.
★★★
Private -
Verified Purchaser
Poor Value for Money Spent
Punta Cana Princess is situated on a beautiful beach, the setting is lovely. The amenities however are lacking. We have travelled to the DR twice before at the same package cost and have had luxury accommodations and service. The Punta Cana Princess was disappointing. Simple things were either not available or in poor repair. There were zero tables at beach or pool areas. You set your drink and personal items on the ground. As a result, staff were constantly reaching around picking up glasses that were rolling and blowing. The fire alarm went off in our building at all hours. We had five fire alarms happen in a 2 day period which kind of defeats the rest and relax idea of a holiday. The room while comfortable was in need or repair. We had to have our toilet repaired 3 times in the 9 days we were at resort as it was either running or leaking a puddle onto the floor. The handle in our shower fell off every day-should have been a simple fix but no one bothered. We travelled with a large group and other rooms had the same problems. The food in the buffet was decent, only complaint was they often ran out of bacon. Also the coffee machine in the beach area buffet was often out of order. The a la carte restaurants were good. Service in them was excellent and food was well prepared and tasty. We had a birthday celebration for a party of 15 in the Brazilian restaurant at the sister resort and they did a wonderful job with food and hosting. The maid service in our room was very good-no complaints about it and each day, a couple of large water bottles were left for drinking and cleaning teeth. One thing we were not accustomed to at a resort was the harassment by vendors who were extremely aggressive on the resort property outside of the lobby. It would have been lovely to look at the gift items they had for sale but we quickly learned to steer clear after we were approached and hounded after dinner one evening. A necklace we had had enquired about was for sale at $175 and when we expressed that we were only looking for costume jewelry in the $20 range, all of a sudden the same piece was only going to cost $25. The salesperson was relentless and we had to be rude in order to hand back stuff he was shoving into our hands and get away from him. Also, anytime you are in pool or just out for a stroll, be prepared for one of the 'photographers' to show up and aggressively talk you in to posing for photographs that you can buy in the lobby-a cash grab for resort. We are used to this on cruise ships but not at a resort. All in all, this was not a 5 or even a 4 star. While we will certainly travel to the DR again, we will not be coming back to Punta Cana Princess.
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★★★
Private -
Verified Purchaser
Resort is Okay
We stayed at the Punta Cana Princess for 10 days, the resort is okay but I don't think we will return. The resort needs to make some changes such as free WiFi throughout, not just in the lobby, it is almost impossible to get on in the evening when everyone else is trying to link in. They do offer it in the rooms for a ridiculous price, from what I hear is no better than the lobby. Pool lounge chairs are old and uncomfortable not to mention very hard to get out of. We stayed in the best honeymoon suite which was nice but on the top floor, they list it as the second floor but is really the third floor and there are 4 flights of stairs. Not good for someone with mobility issues. Food was okay but people did get sick from Mare Norstrom the 24 hour restaurant. No air conditioning in buffet, lobby and most restaurants either. Not much on site so night is boring unless you take the shuttle to the casino which is off site and open to the public not just hotel guests. If you are a beach person you wont want to go in summer months as the seaweed problem is bad. Not the hotels fault but tour operators don't advise on this and its awful. Most reviews indicate Building 5 is the best, I disagree, 4 is the best. Don't pay for ocean view, only one room is ocean view which was ours (5217) and the view is obstructed by large trees and the spa. Seaweed bags are piled under the balcony in #5 and the smell comes up from the drains every time you flush the toilet. At the ocean end of the pool the smell of seaweed is bad as well. I will say the fridge worked great in our room and the staff get a 5 star rating. They were friendly and courteous, Ragsa and Rauole from the buffet were awesome and Nelson at the pool bar was wonderful. It is reasonably priced but in my opinion is not a 5 star resort. It is 4 star at best. By the way the pool is not open until 9 am if you go in earlier than that they will tell you to get out. The workers start at 8 which should be 7 so pool can open at 8. 9 is ridiculous.
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★★★★★
Private -
Verified Purchaser
Almost like home to us.
This was our eighth visit to the Punta Cana Princess, so it is obvious we like it. The Hotel is fairly small so everything is close by. The staff are very friendly, helpful and cheerful. The rooms, grounds, pool and beach area are clean and well kept. The food has variety and there are four a la carte restaurants to choose from as well as the main buffet. Access to the large resort next door is a bonus and various excursions/tours/activities are available.. On this visit the 'no see um' bugs and mosquitoes were quite bad and many guests, including us, were badly bitten. The Wi Fi could be updated. However, overall it is a great place for a winter getaway.
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★★★★★
MikeDo -
Verified Purchaser
EXCELLENT RESORT
The Punta Cana Princess resort was exactly what we were looking for. Small and easily accessible to all venues, beach, dining etc.etc. Rooms were clean and well equipped and the food was excellent. Be reminded that you are in a different country with different values, different cooking methods etc.etc.THREE individual at the Resort, two for Client services and one server offrered an EXCELLENT Service. If you come across ALEXANDER & DAVID at Client Service and JOSE MANUEL as a Server, you'll get the best in service from them If you area fussy individual...better stay home. Thank You Sunwing, Thank You Punta Cana Princess.
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★★★★★
Kimray -
Verified Purchaser
Punta cana priness via sunwing
the resort is really nice and clean well set up the staff is very friendly in particular a very up beat cheerful young lady named grey she was awesome the only draw back was the bed was very uncomfortable the bed sheet kept coming off back was soar next day patio, chairs were cheap plastic on our balcony, during a heavy rain fall one night the roof leaked maintenance was slow coming and even then all they did was mop it up. all in all the resort was excellent. the punta cana airport is a disaster 4 different check points and then we had to wait for a bus to take us approximately 200 feet to the plane .
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★★★★★
Private -
Verified Purchaser
Amazing small resort
Everything great,food, pool, beach,entertainment, staff all very friendly, air condition worked well, lots hot water, Overall a very convenient resort. Everthing was close by. Very Quiet, a great place to relax.Service was excellent. Cant say enough about our bartender at the pool and our around the pool server Staff they made our stay even more special. The grounds are very well kept. Would definetely go back again.
★★★★★
Private -
Verified Purchaser
Excellent Hotel
Just returned from our stay and it was everything we wanted. Upon arrival the staff were polite, helpful and friendly. We never had to wait in line ups, the room was kept spotless, the food was tasty and nice variety. The beach was excellent for long walks and the pool area was fun but quiet compared to some places we have been. Would not hesitate to return to this hotel for a relaxing holiday.
★★★★
Private -
Verified Purchaser
Punta Cana Princess
We really liked the resort. It is a smaller facility with beautiful grounds and beach area. The food was very good including the order from menu restaurants. The staff were very friendly and accommodating. Incredible beach walking, miles and miles and miles, we never found the ends. Definitely adults only, average age was in their 60's. The evening entertainment was almost non existent however and the staff outside the restaurants virtually spoke no English. Very few English TV channels.
★★★★
Private -
Verified Purchaser
Amazing adult resort
We loved the grounds, the fact that it was not too big and adults only. The entertainment team was incredibly good, friendly and we felt like we were part of a big family. The only thing I would suggest would be to have a better variety of food as we felt it was always the same menu. It was a goid thing that we were only one week cause we were fed up eating the same things.
★★★★★
Private -
Verified Purchaser
Amazing People, Great Resort!
The Punta Cana Princess is a great place to do what we believe is necessary when it is midwinter in Canada; find some Sun, Sand Sea and Rum! And we found them all at Princess. Anyone who went thirsty or hungry chose to, as there was plenty of great food and drink everywhere and a friendly staff to cater to us wherever we were. Filex was always there to help people find lounge chairs on the beach or replace a wet towel. The lobby bar tender even created a special drink just for us! The location is without question very important, however there are many locations to choose from in the Caribbean, it is the people working at the resort, the ones who take care of you, they are so important to making a vacation great. The people at Princess did an excellent job. Thank you for a great vacation.
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★★★★★
Private -
Verified Purchaser
Punta Cana Princess - Feb 9 - 23, 2018
This was our eighth trip to the Punta Cana Princess (PCP) and, as usual, found it like coming home. There is not much turn over in staff, so it's like being with family when you are there. Felix does an amazing job on the beach and at the Mare Nordstom (the beach side restaurant). Luisa and Kenia are top notch waitresses/bar tenders and deliver with a personable attitude. Emilio at the lobby bar is also very personable and a lot of fun too. The food there is great and there is always something for everyone, even if you tend to be a little more selective in your dining choices. The furniture in the lobby really needs to be addressed. I can see that they have tried to take care of the limited seating options there by bringing in additional tables and chairs; however, sitting on a plastic fold up chair during cocktail hour or for the shows is extremely uncomfortable, and the big sagging outdated wicker furniture really has to go. One thing I did discover this year that disturbs me is the fact that Housekeeping Supervisors have the freedom to enter your room and look through your belongings (i.e. the number of toothbrushes, the type of clothing and shoes, etc.) to determine how many people are actually staying in a particular room. I find this invasive and after eight years, pretty much uncalled for. I feel that should the housekeeper assigned to a room notice something amiss, THEN it should be brought to the attention of their supervisor. Now with that being said, I don't know if a majority of all inclusive resorts have this policy, but this is the first time we have encountered it and those I have asked have never come across it in their travels. All-in-all it is a wonderful adults only resort geared toward couples and not hookups. If you're looking for a relaxing get away with your significant other, then I would recommend the PCP. I plan on returning in February 2019.
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★★★★★
Patty -
Verified Purchaser
Amazing resort
The resort was clean and the staff were amazing. They supplied fresh water daily and if you ran out all you had to do was ask, at no charge. The ala carte’s were all very good. It was so nice to have one every night. Would definitely recommend it to everyone and would also have a return trip there.
★★★★★
PELAT -
Verified Purchaser
Excellent resort
The resort is excellent, it's clean, comfortable, the staff is great, any issues are dealt with quickly and efficiently. I have nothing but good things to say about the resort. Returning next year for the 12th time. As for Sunwing they need better communication with their rep at the hotel, our plane was delay on departure but the rep was not even aware till we told him. The bus was also delayed and again the rep did was not aware. Took off from Ottawa late due to the airline overbooking the plane by 0ne seat. The company should look into their operation.
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★★★★★
Joan of arc -
Verified Purchaser
Fun in the sun
The hotel grounds were well kept.the food great with lots of variety especially the fresh fruit. Our room was spacious and clean. Our bus on returning to the airport was late, about 20 minutes. The lineups long and slow causing anxiety and stress and nearly missing our flight home. The calming affect of our wonderful vacation was lessened
★★★★★
Jimbob -
Verified Purchaser
Awesome resort
This is awesome resort! The people are super friendly, we loved the size of the resort and the location. Food was good with a good selection at the buffets and a la carte’s. We also appreciated the chance to check out the restaurants on the other Princess resorts. Beach was clean, water was a little murky but that probably had more to do with the windy weather. Also have to give a huge thank you to Debbie for recommending it to us and her help booking our vacation. Without her help and advice, we wouldn’t have enjoyed our flight.
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★★★★★
Elaine -
Verified Purchaser
Beautiful resort
This was one of the best resorts that we have been to. The staff was friendly, food was excellent and the beach amazing! Everything is within walking distance. The grounds are well groomed with nice carvings.
★★★★★
Andre -
Verified Purchaser
Excellent resort
We have just spent 2 weeks in PC Princess. We have arrived just after the hurricane and were anxious what we are going to find. But everything was excellent. Palm leaves umbrellas were destroyed by the hurricane but they were quickly reconstructed on the beach. This is a smaller resort and it was not overcrowded. The food and the personnel were first-rate. The rooms were very clean. There are few points which could be improved as: the room was often cleaned late after 4 pm, there should be more garbage bins and ashtrays on the beach, the à la carte restaurants were often closed.
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★★★★
Private -
Verified Purchaser
Great small, adults only resort!
Resort is small and easily to get around. Grounds are perfectly manicured and well cared for. Staff are friendly and eager to assist. For the most part the guests don't get out of hand other than later in the day at the pool bar. That happens at any resort. Food is good with a varied assortment at the buffet. The a la cartes are very good and don't require a reservation which is nice. We have been there 5 times and enjoy this normally quiet intimate adults only resort.
★
Private -
Verified Purchaser
Very dissatisfied and disappointed
We booked an oceanview deluxe suite at this resort having been to Dominican back in February. We were shown to our room and instead of oceanview received a pool view with trees front and center. After complaining to reception we were given another room which was closer to the ocean but exactly the same view as before. When I complained again, I was told the only oceanview are the honeymoon suites, which were not available to me as they were all booked. What kind of resort offers oceanview when they don't have these rooms available? We were told to speak to our sunwing Rep, who made inquiries and also concluded that no oceanview rooms were available, he recommended we speak to our travel agent who should help make things right. I paid for an oceanview room, I could have paid less and got the same view I'm not happy. After that, we had no choice but to stay in this room. The maid service was good for two days, after which the service went dramatically bad, even by tipping every day. Bed was just casually made no extra welcome was offered. The fridge in the room was only serviced after asking for water and beer, no snacks made available. The ala carte restaurant were a hit and miss, only four on the resort and not all of them open at the same time. Buffet was mediocre at best. Both myself and my girlfriend became sick as did a lot of fellow guests that we spoke with. Water in the room was not suitable for brushing your teeth, Overall this resort claims to be 5 star, I would compare it to a Cuba style 3.5 star. Very disappointed for the money that I spent.
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★★★★★
Yves -
Verified Purchaser
Good resort
my resort was very good and very clean and beautiful. The stafff are very friendely. And the temperature was ok 2 days of rains and the rest sunny. And the restarant is very good. It was fifth time at this resort . Very good
★★★★
Private -
Verified Purchaser
Very nice resort
The hotel was great, surprised at lack of direction upon arrival. The room was great. The cleaning and serving staff was the best asset to this place, they were always nice and friendly. The second day, we went to meet "Johnson " in the lobby, but he was away.... so Royal Holidays was there to Con people, we lost 2 1/2 hours listening to this sales pitch, even though multiple times asking for "The bottom line ". They asked for $9,000.00 plus for a 30 year vacation package !!! My Husband almost lost it on these fools, He told them multiple times " We are on VACATION", not here to make investment planning. We were Pissed !! Then we had to walk back to the resort. You need to keep those asses away from the Hotel. The TEX-MEX restaurant had the absolute WORST meal I have ever not tasted. First we got attitude from the waiter because we didn't order wine. On the menu " Fillet steak" was listed,... was so looking forward to a steak and baked potato with salad. The dinner arrived, only to find the steak wasn't any steak I've ever seen, couldn't even cut it with a knife, tried opening the baked potato, it was black and probably cooked days ago( un-eatable) . the salad was completely flooded with dressing and was totally bad. We had to go next door to the Asian rest. to actually get something to eat. Overall the place was great. My Daughter came a couple days after us, she had a HORRIBLE TIME, BUGS and BITES in all 4 rooms they moved her to. We had to help move her in the middle of the night. MOLD on the mattress, either the safes wouldn't work in her rooms or the balcony doors wouldn't lock, she got ripped off, and should get some sort of compensation. Finally, We'll never fly Sunwing again. That was the single most terrible experience We've ever had. Cramped seats with barely any seat cushioning.30 minutes into a 4 hour flight our asses were freaking out, ridiculous that cash can't buy you anything. I asked for water, never got it, probably because it's free . Plane was delayed both on departures to and from. I'll definitely go with AIR Canada for better service and seats.
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★★★★★
Private -
Verified Purchaser
Great Resort
I liked that the resort is on the smaller size....not a far walk to get to room,beach,restaurants or lobby. Beautiful beachfront,lots of sun shelters and loungers available but you do have to get up early if you want one. Beach is great for long walks and Princess staff can be seen clearing their beachfronts of washed up seaweed. Buffet restaurant offers a great selection of food...4 al a carts, my favorite was mare nostrum. All staff was friendly and helpful, felt very welcomed.
★★★★
Private -
Verified Purchaser
Great Resort, would go back again!
The resort was very clean and maintained very well. Impressed with the public areas ie; washrooms, lobby, beach area. The rooms were clean and staff were in each day to retrieve dirty towels and make beds etc...Food was great both buffet and A La Cartes. Only downside would be the availability of loungers on the beach and the fact that you have to be up very early in the morning to get a spot. (Like most resorts unfortunately), Also bathrooms in rooms have no privacy. Strange toilet / shower set up. Maybe add a door?
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★★★★★
Private -
Verified Purchaser
Amazing food and great hospitality!
The resort had an intimate feel to it because of its smaller size. Nonetheless, it did not lack anything because of all the amenities offered at the neighboring Princess sister resorts which were part of the package (food, facilities, Entertainment). The buffet offered a lot of variety and had a different theme every night. The staff was very friendly, hospitable and very attentive to our needs. We often walked or sometimes took a small shuttle to the other Princess resort in the evenings to catch a show because our resort was not well equipped for the bigger shows. The beach was beautiful and only a small distance from the rooms (the beauty of smaller resorts). Bring a pair of earplugs if you are a light sleeper because of the proximity of the Entertainment building at the Vik Resort next door (mostly to building #5 at the Princess). After the 2cnd night, I slept like a baby. My husband and I did not care for the merchants on the beach in the small stores trying to entrap you into buying something. Buyer beware! Never buy the first day. Do your price shopping first and then go back and bargain your best offer! It especially hurts when you are paying in Canadian dollars!!! Overall lovely resort!
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