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Dreaming of the Caribbean breezes? Discover the essence of Jamaican paradise at the all-inclusive Riu Negril, nestled along the tranquil shores of Bloody Bay, on Negril's famous Seven Mile Beach. Originally built in 2004 and reopening in December 2024 after a significant refurbishment, the resort blends classic Jamaican charm with contemporary comforts. With 420 modern and spacious rooms, each equipped with balconies or terraces that offer breathtaking views of the vibrant gardens or the crystal-clear Caribbean Sea. Whether you're seeking a peaceful retreat or a front-row seat to Negril's legendary sunsets, these rooms provide the perfect setting to unwind. A scenic one-and-a-half-hour drive (71 km) from Sangster International Airport in Montego Bay, taxi fares typically range from $95 to $125 USD. Most of our vacation packages include airport transfers (clearly indicated), ensuring a smooth start to your getaway.
With sun loungers and a bar right on the beach, relaxation is effortless. The powdery white sands and crystal-clear waters are perfect for swimming, snorkeling, or simply basking in the tropical sun. The calm, shallow waters of Bloody Bay provide the perfect opportunity for kayaking, catamaran sailing, and even scuba diving. Unwind, drink in hand by the resort’s three sprawling pools. Families will love the RiuLand Kids’ Club (ages 4 to 12), offering endless entertainment through organized activities and a playground. The children’s pool with exciting slides is a perfect spot for little ones to splash around while parents relax. For those looking to stay active, the resort boasts two tennis courts, a gym, and the RIU Fit area, offering guided fitness classes. From soothing massages to rejuvenating facials, the Renova Spa is the perfect way to recharge after a day in the sun.
Culinary enthusiasts will love the diverse dining options at Riu Negril. The main restaurant serves a buffet-style breakfast, lunch, and dinner, allowing guests to savor a variety of local and international flavors. For a more unique dining experience, the resort also features four themed a la carte restaurants, offering everything from Jamaican specialties to international cuisine. Evenings come alive at Hotel Riu Negril, with live shows, vibrant performances, and music that captures the spirit of Jamaica. Whether you prefer a laid-back evening under the stars or a lively night of entertainment, the resort offers something for everyone.
The star of the resort is undoubtedly its prime location on Bloody Bay’s white-sand beach. The powdery soft sands and crystal-clear waters create the perfect setting for swimming, snorkeling, and sunbathing. With no major obstructions, you can dive into the calm, turquoise waters right from the shore, although some seaweed might appear during the summer months, however the resort works hard to maintain the beachfront. The beach is not fully private, so you may encounter local vendors, but the resort staff ensures your peace and relaxation are prioritized.
While the resort offers everything you need, exploring the local attractions can add a bit of adventure to your stay. Explore the Great Morass wetlands, a 20-minute drive (13 km), or take in the panoramic views of Seven Mile Beach. Don’t miss a visit to the Blue Hole Mineral Spring, a 39-minute drive (25km), where you can explore caves and natural mineral springs.
Riu Negril strikes the perfect balance between relaxation and activity. With its stunning beachfront location, modern amenities, and a range of activities for all ages, it’s an ideal choice for families, couples, and solo travelers alike. Soak up the Caribbean sunshine, dive into thrilling water sports, or simply unwind with a drink in hand as you take in the breathtaking views—Riu Negril is where your dream Jamaican vacation begins.
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| City Text | Negril |
|---|---|
| Transit Distance | 77 |
| Number Of Rooms | 420 |
| Number Of Pools | 3 |
| Golf | Nearby |
| Beach Front | On The Beach |
| Year Built | 2004 |
| Child From | 4 Years (48 Months) |
| Child To | 12 Years (144 Months) |
| Kids Program | Yes |
| Swim-up Bar | 1 |
| Spa | Yes |
| Weddings | YES |
| Fitness Room | Yes |
|---|---|
| High Low Rise | Lowrise |
| Star Rating (optional) | 4 |
| Address 1 | Norman Manley Blvd |
| Address 2 | Negril |
| Region | Montego Bay |
| Country | Jamaica |
| Phone Number | +1 876 957 5700 |
| Renovated | 2024 |
| Scuba | On-site Dive Shop |
| Latitude | 18.345259 |
| Longitude | -78.334097 |
★★★★
Private -
Verified Purchaser
Great Resort
Riu Negril was a wonderful resort. Very clean and great atmosphere. The food was very good and lots of variety Drinks were top notch. There were few things that were tough for us Too many stairs and also lots of walking to get to the restaurants. But overall it was great
★★★★★
Frances -
Verified Purchaser
Riu Club Negril Review: Fast Check-In, Great Food & an Amazing Trip!
Recently stayed at Riu Club Negril for 7 days and had a fantastic experience overall. The resort was beautiful, very clean, and the service was excellent. Check-in was the fastest and most efficient we’ve experienced compared to resorts in the Dominican Republic and Mexico. Our room was in Villa 2 on the second floor with a full beach and ocean view. It was clean, spacious, featured modern furnishings, and had a VERY comfortable king-sized bed. The food was great with plenty of variety and no shortages. Everything we tried was delicious, and the steakhouse was excellent both times we visited. The grilled jerk chicken and taco spot near the main pool are absolute must-tries. We aren’t really pool-lounger people, so we spent every day at the beach. Bob’s Bar was AMAZING! Drink service was quick throughout the trip, and every server was fantastic. The beach was kept very clean. My only suggestion would be more frequent raking to help reduce sand fleas. Booking with Captain Charlie and his team (Luke) was easily the best excursion decision we made. Although not affiliated with the resort, he honestly should be. Safety was clearly a top priority throughout the experience. He picked us up directly from the beach near the Scuba Caribe hut on a glass-bottom boat. We started with open-water snorkeling, with gear and life jackets provided, then visited caves before heading to Seven Mile Beach where we had time to walk, swim, and relax with loungers and an umbrella. We finished at Rick’s Café to watch the sunset before returning to Riu. Keep in mind that food, beach loungers, umbrellas, and drinks purchased away from the resort were at our own expense, so bring extra cash. Another important tip: bring bug spray with a high DEET content for evenings both on and off the resort. Natural bug spray doesn’t cut it, fair warning. Overall, we had an amazing trip and would absolutely return.
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★★★★★
Joanne -
Verified Purchaser
Resort riu negril jamaica
i was at the same resort five years ago with all my other children wow lots of upgrades, food was delicious, rooms are nice and stacked with booze and refreshments The activities throughout the day was great! always something to do and everynight there was entertainment and good entertainment! very nice even though its a two hour bus ride it goes by fast and its always nice to see the way the people live hope to go back to visit lots of teenagers, kids but everyone has separate areas swim up bar a pool just for volleyball
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★★★★★
Sandra -
Verified Purchaser
Amazing vacation
We have been to this resort many times. The grounds are lovely and very well maintained. The resort has been fully renovated and the rooms and public areas are lovely. The staff are wonderful, with a special shoutout to Claudia and Kevin at the Sportsbar, they are friendly and so welcoming. The beach is lovely and I like that it spans the full length of the resort, unfortunately water is very weedy, but nature is what it is. The only addition I would suggest is another washroom facility closer to all the restaurants
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★★★★★
Private -
Verified Purchaser
Awesome hotel
Everything was fresh and new and wonderful and clean. The food was great. The beach was always clean. Only draw back would be the actually location on the bay which makes the water murky sometimes and areas of seagrass, more so than other nearby resorts. But the snorkelling is great there. Highly recommend it. Our tripcentral experience with Luis was great also.
★★★★★
Private -
Verified Purchaser
Amazing resort !
The staff and the food was amazing ! The resort is clean and everything is close by ! The service is the Best that I have seen ! Definately a 5 stars ! Walk left and the beach is amazing just pass the beach market , also has a nice beach bar outside the resort ! We took a private transportation for airport and activities where he was taking us to local food and things we wanted to see . I recommand Lees Éminent island tours for the best trip of your Life ! Ya mon
★★★★★
Private -
Verified Purchaser
Great resort.
We recently spent seven wonderful days at Rui Negril. I would highly recommend this resort. The grounds were beautiful. Our room was clean and the cleaning lady did a great job. The fridge was always stocked and we made coffee in our room every morning and sat on the balcony to start each day. The staff were very friendly and the entertainment staff were awesome. They would interact with the guests and let you know what was up that day. The steak house was great The food was very good and there was a good variety. The grounds were clean as was the beach.
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★★★★★
Mary 55 -
Verified Purchaser
Must go back!
We highly recommend this Resort. Everything from start to finish was organized, clean and relaxing. The beach was gorgeous. Although, we recommend bringing watershoes. Sandra Taylor helped us find this gem of a Resort.
★★★★
Sweetladygolden -
Verified Purchaser
All Most 100%!!! 99.9% to be exact!!!
Riu A Wonderful place to be...the Entire Staff cleaning Front desk room cleaners bar staffs Maintenance workers....Thank You All for a wonderful 60th Bday..... Singing in the morning after eating the wonderful breakfasts..Lunches and Dinners....!!!! The entertainment Chin Chin big up yourself,and the crew You all put on an ex excellent show day and night entertainment. My favorite bar the back and the all nite bar.. What was not so.nice.....was.the Beach!!! It is dirty inside.and out..if the locals were not there to.advise where and how to walk alot of people would injured!!! Thank goodness they were there and was able.to take me.up the 7 miles and get a great swing...which is wat I came.for a.wash off!! My next trip is to Mobey Nov 30 to Dec 7....and I am looking for another exceptional experience...My friend daughter bday
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★★★★
Private -
Verified Purchaser
A great time!!!
This hotel is definitely not a 5 start hotel but it was very good. Service and food were good, and the quality of the beach, activities and entertainment amazing! We purchased a tour with Tour Caribe, their on site tour/activities company. It was a great experience: affordable, excellent staff and super fun! The only thing I did not like was being constantly approached by sales people - several times every single day, they would even go to the beach in the water to approach people, very disappointing! Other than that a fabulous time!
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★★★
Suga_ -
Verified Purchaser
Not how I remember
The hotel is still pretty good but now how we remember it from a few years ago. Food is still great. Entertainment is still terrific. Front staff was great. But onto the not so great. Issues with cockroaches. Which we never experienced there before. Salon stylist was rude for no reason. I asked if they had an idea of how long it would take to braid my daughters hair just for planning purposes and the person doing the booking tried to ask the stylist. She wouldnt even look as us and it was us that was asking. She talked only to the other worker and said, how should she know since "them hair is different from we". Rude for no reason. Im sure my daughter isnt the first mixed persons hair she ever braid. She could have given an estimate. And to not even address us directly was ignorant. Also found alot of staff just didnt seem cheerful like they usually do. Unfortunately it will be our last stay at this resort.
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★★★★★
Private -
Verified Purchaser
Riu Negril excellent resort.
Overall the resort is very good, with the food the beach and the gardens and housekeeping and the staff very friendly.also I have in all my of travelling I have never been to a resort with so many sunbeds there must be at least 2 to 3 thousand at the beach and the pool so you don’t have to be up at 5 in morning to get a sunbed.
★★★★
Rachel -
Verified Purchaser
Was ok!
Updated rooms, grounds kept clean. Most of the staff were very friendly & accommodating but a few did need a lesson in customer service. Sunwing rep. really didn’t seem to like her job & we felt like we were bothering her. Nowhere to be found when our flight was delayed & left to fend for ourselves. Buffet had a good selection, steak restaurant was excellent but I will say the overall disappointment was the way they handle a la carte reservation…you have to log in at midnight to stand a chance of getting a reservation 48hrs ahead (no sooner, no later) or you are out of luck…we only got one (steakhouse) and that was because we set our alarm for 12:01am and luckily got in- ridiculous we had to do that on a vacation. This was a common complaint for alot of people we spoke to.
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★★★★★
Private -
Verified Purchaser
Great time at Riu Negril
Rooms were newly renovated. Buffet was great! A la carte restaurants were ok. Staff were friendly. Especially O'Neil and Ruen at the lobby bar. Beach nice and grounds very well kept. We're able to walk quite a distance on beach.
★★★★★
Private -
Verified Purchaser
Great time at Riu Negril
Rooms were newly renovated. Buffet was great! A la carte restaurants were ok. Staff were friendly. Especially O'Neil and Ruen at the lobby bar. Beach nice and grounds very well kept. We're able to walk quite a distance on beach.
★★★★★
Peter -
Verified Purchaser
Riu Negril, beautiful well maintained resort.
Newly renovated, the resort is really nice and well maintained, (Note, the resort is a 1 1/2 hour bus ride from the Airport) Rooms are spacious with comfortable balconies. There are several ground floor rooms with swim outs. The buffet dinning rooms have plenty of indoor & out door seating. The food choices are plentiful and good. The specialty restaurants require reservations which seem to be always full. Not being able to make reservations we complained and supervisor staff managed to get us three reservations ( squeaky wheels get greased), there reservation system should be more accommodating. Obviously it can be done. The beach is extensive and there are several other resorts. Walking the entire beach is about a 2 mile walk. There are many vendors, who are friendly and not to pushy. A simple no thank you and they get the message. We passed on going to Rick’s Cafe (younger crowd) went to Ivan’s (a bit quitter place , next door. Overall a great week. The one disappointment was that there were no Mimosas at any of the bars or buffets. This is the first of many resorts we have been to that did not offer Mimosas. Not an earth chattering issue but a disappointment. Notable mentions to Reuben, O’Neil, Mario. Pammette and all those who’s names fail me. On a side note, the Wifi is great indoors but weak on the beach. None of te restaurants have printed menus, accessible via QRcodes; if your not tech savvy the service staff are more than helpful. Hats off to Kevin, Tripcentral, for his assistance with our reservations (2 couples). He was most helpful and was available to answer any of our many questions.
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★★★★
Private -
Verified Purchaser
The riu
The resort was good and the staff to the only down fall was the rooms were too far from the entertainment and from the dining area.when we landed at 3.00pm the bus was full and we had to wait for the second bus. That bus waited so long to pick passengers who did not show up once we were on our way the bus stalled 5-6 time and because of that we reached the hotel after 7.00pm. Also we did not get a full 7 day stay as we reached at 7.00 pm and we had to leave at 4.30 am. I think if the flight was bit later people could still get a breakfast as at 4.30 am there was nothing to eat. I am sure sunwing can improve on the time. Thanks again for all your help.
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★★★★
Private -
Verified Purchaser
Wonderful escape
We had a lovely week of sunshine and relaxation. Our wonderful agent must have somehow pulled strings to have gotten us the accomodations that we ended up with. We were able to get right into our room and the location was superb. Due to medical issues, I could not go into the ocean nor walk on the beach which we love doing both. The location was approximately 40 feet from the start of the beach and close to the beach bar. There I could sit on my little perch and watch all the beach and water activity, the same as being right there. Thank you Susan. The only complaint was the walking in the extreme heat with no motorized assistance. Dangerous for older people. If you couldnt walk, you couldnt eat. Nothing wrong with the resort...food was scrumptious; everything was immaculate. I had just forgotten about the walking
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★★
Private -
Verified Purchaser
Less than satisfactory stay at the Rui Negril
The resort, the grounds and the beach in general was beautiful. The rooms we had were less than ideal. We were told we would have rooms side by side and they confirmed this at check in but in fact the rooms we were given were not side by side. They were two rooms apart which was challenging as we were back and forth between rooms a lot with a 4 year old and not being right beside each other was challenging. The rooms were quite musty smelling. The keys stopped working at least twice a day and we had to go to reception each time to get them reprogrammed. At one point they had to call maintenance because even the reprogrammed key would not work. They had to reprogram the actual locks on both room doors. Regarding housekeeping, even though we put the sign out to make up the room, we had to call for towels and blankets that had not been replaced. On the beach we had a little girl come ask if she could play with my grandson. Assuming she was a guest at the resort we said sure. Within a few minutes we asked where her mom was and it turns out her mom was one of the vendors who walked along the beach. The mom actually took off and left the little girl with us and we had to go to reception to tell a manager there was a little 8 year old girl left alone on the beach. The little girl told us her mom had been banned from selling on the beach in the past, so I wonder if the resort needs to do a bit more monitoring of vendors on the beach at the resort.
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★★★★★
Miss D -
Verified Purchaser
Wonderful vacation!
We just returned from 2 weeks at Riu Negril. We’ve been to several Riu Resorts in the Caribbean and this Riu was everything we expected from Riu. The resort is lovely. As other reviews have stated…there is a bit of wear and tear but it is minor—-it’s a seaside resort and that’s par for the course. Also…they are planning to renovate this fall. The resort is pristine. Always being cleaned and groomed. Our room was very, very clean! Spacious and comfortable! The food was very good as well. They do a terrific job of providing authentic Jamaican cuisine! Star Apple and Jack fruit every morning! Bammy, festival and dumplings. Ackee and salt fish, calalloo to name a few! The staff—friendly, cheerful and engaging. The entertainment staff…Bravo! Pluto, Bryan, Trovis, Scotty, Miguel, Tantan, Maggie, Titi, Shanelle, Pineapple, Damien, thank you for your professionalism, talent, and dedication to your work. We appreciated it very much! So much fun! We are very happy with our choice to stay at Riu Negril for 2 weeks…we had considered going to a different resort to break it up….no regrets! We had a wonderful time. Even with that crazy weather that blew up all the seaweed in the Atlantic Ocean onto our beach lol. The resort was on it asap and worked hard to clean it up and stay ahead of it! Well done! If you want to experience Jamaica…within an all inclusive resort…this resort has a great Jamaican vibe. We are very comfortable off site, living in Jamaica…so we were a bit hesitant to stay at an all inclusive and miss out on ‘real’ Jamaica…Riu Negril didn’t disappoint…you know you’re in Jamaica at this resort.
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★★★★
Friends yearly vacation -
Verified Purchaser
Jamaica ??
We stayed at the rui negril Feb 5 to 12 , 2024 There had been a storm just before we arrived. The was a lot a seaweed that had washed up on the beach which was a little disappointing but after a few days the resort had cleared it all up and the bay looked amazing. The staff was very friendly and helpful, food was delicious at the buffet and Al a cartes. The entertainment was very good especially the steel drum show. Rooms were clean and a good size. The whole entertainment crew were very personable and had us joining in the fun and games.Even the bus driver that took us to and from the resort was very informative about the culture and history of Jamaica he made the long ride fly by I would definitely recommend this resort
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★★★
Private -
Verified Purchaser
Great place
The Riu Negril is what I would consider on the smaller side which I prefer. The staff are amazing from the bartenders, the wait staff, the cleaners and maintenance crew. Awesome people and always ready to help. The resort could use some updates but has everything you needed. There are 3 restaurants requiring reservations Luigis, Steakhouse and the gourmet restaurant and all others are first come first serve. Never had to line up. The main buffet - Green Island for breakfast and dinner was good. Lots of choices. The Mandalay was really good - Asian flare. There was a white night on Saturday nights on the beach - lots of fun. Great beach for walking and always lots of chairs. There is a quiet pool that we spent most time if not at the beach. The beach has a bar and a jerk chicken hut - which was amazing. All in all was a good trip. Other than some updates and making the rooms more accessible. The thing that I did not like is at 5:00 pm every day they fog the resort with whatever pesticide they use. We would stay in for an hour after which would make us miss the beautiful sunsets. Should do this when everyone is sleeping. All in all I would recommend this resort.
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★★★★
Fishing with Rick -
Verified Purchaser
Great vacation all things considered
This was our 1st time returning to a resort and our 1st time doing two weeks which speaks volumes for this resort. We took our own shuttle from the airport to the resort due to our visit last year and we arrived a couple hours ahead of the provided shuttle. Our room was an ocean view on the bottom floor because we have a hard time doing stairs but if you don't mind stairs then do the ocean view from above. We didn't complain about the toilet that needed a handle jingle to stop it from filling or the many other minor issues in the room because we liked the room and it was very clean. After a few days of very poor sleep we asked to have the very saggy mattress replaced which was quickly provided. The grounds are well kept and they sprayed for insects several times in the middle of the day putting a huge cloud of pesticide behind their very noisy sprayer. This bothered some patrons much more than I because I would rather that, than be bit by insects all the time. It would be nice if they could spay before the sun comes up but the noise would wake everyone. A quieter sprayer would solve this issue if possible. There is a constant army of grounds keepers working to keep the grounds and beach looking great. The beach itself is very sandy and raked and cleaned every morning. There is a huge sandy area in the water where there is no grass for those that don't like the grass feel on their feet. Other resort water areas are a mix of grass and sand. I snorkeled every day while there and there is a small narrow reef that starts mid way to the swim buoys and extends out beyond the buoys. I've seen all the same stuff you would see on any other coral reef but on a much smaller scale. Be aware that there are many lion fish, barracudas, nurse sharks, sea urchins and sting rays out there. Shore fishing is no longer allowed this year from the resort beach so I would fish on either side of the resort property almost every morning. There are many small fishing boats adjacent to the property which I went out on. Just remember that they are very negotiable. Last year we hired Stanley's and they were cheaper and they have a proper fishing boat. The entertainment staff is very fun and provided lots of great activities. Negril is on the west side of Jamaica and most of the time the winds there are coming off the land and so we never had one day where it was red flagged. We have been to many resorts on the north part of the island and some stays we were lucky if we had 2 or 3 days where we were not red flagged and forget about snorkeling most days on the north side. The pools are thoroughly cleaned every morning including the pool decks. Our 1st week we stayed by the swim up bar pool and the 2nd week we stayed on the beach. I am not a fan of swim up bars because patrons will “stay” in the water for hours drinking however, they do seem to enjoy it more than the other pool. The locals are allowed only by the edge of water to sell their wares and security does a great job keeping them off the resort property. Security was a little slack enforcing the resort wide no smoking policy even though there are several designated smoking areas. Patrons would smoke and vape in most outdoor areas especially by the pools. It was nice to see that reservations are required for some restaurants but I found that most of them were no better than the main dining room and actually some not as good. You could always find very good food in the main dining room but the seafood seemed to be consistently over cooked in all eating areas. Overall this resort is well maintained and very clean but clearly in need of upgrades and my rating is based on this, however, this resort is scheduled to close in August for a few months for renovations and I look forward to a return visit to see the differences.
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★★★★★
Lori -
Verified Purchaser
Five Star all the Way!
Where to start? The people; the resort staff are absolutely wonderful, super professional and helpful. The activities staff are super fun, and great at drawing shy people in to include them in activities. There are lots of activities to suit everyone's interests. My favourite shows were the Jamaican cultural evening and the Silver Wings Steel Pan band. The food was excellent, we ate mainly at the buffet because we like to eat outside and there was a great variety of food, I rarely had the same thing more than twice and the fish was fresh and cooked to perfection. The facilities were well maintained and cleaned. Our only disappointment was the beach was closed due to high surf for most of the week but not the hotel's fault, there are three lovely, clean pools with lots of activities to compensate.
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★★★★★
Private -
Verified Purchaser
Loved the resort
We had an awesome time at Riu Negril. The staff were very nice and helpful. I would highly recommend it. The beaches were always clean. The food was great. They changed it up every day. There was always lots of fresh fruit and the fhe food was hot.. There was lots to do there. The entertainment was fun and amusing. Fun for the whole family. The hotel was very clean as were the rooms.I would go back.
★★★★
Private -
Verified Purchaser
Rui Negril
Hotel and grounds were very elegant and well kept. The room was okay just a bit dated. All rooms are very close to the beach and the views are great. The beach looks beautiful but not for swimming as there is lots of weed and grass growing in the sand. Food was great with large selections to please everyone. Hotel staff was very welcoming and fun.
★★★★★
Becca -
Verified Purchaser
Great Resort!
Beach was wonderful, awesome food and great entertainment at night! Drinks were always flowing! The staff are super nice and really accommodating! My boyfriend and I would definitely go back some day!
★★★★
Private -
Verified Purchaser
Riu Negril
The hotel was alittle dated but clean and beautiful. The beach was lovely and kept very well groomed but not enough shady spots. The staff was friendly. The shops were very expensive but clean. We were suprised at how expensive everything was, pretty much all USD currency was most accepted. Food was very good and pools were well cared for and clean.
★★★★
Private -
Verified Purchaser
Good Resort
RIU Negril is very good Resort.. But property needs Renovations specifically Bath and Toilet. Food is Excellent. Costumers Service excellent. Specialty restaurants not very good menu. Reservations need to do as soon as u arrived. BEACH ðŸï¸ IS FANTASTIC. You do get tired of eating same Food for a week even though the variety of Dishes plenty. No Room service
★★★★★
Boots -
Verified Purchaser
Awsome resort
Everything about this resort is outstanding! Food is to die for! Grounds are beautiful and well kept up! Rooms are very clean and immaculate! The staff is very friendly and outgoing! I highly recommend this resort for sure!
★★★★
Private -
Verified Purchaser
Great trip!
Was a wonderful resort, kind people, and massage therapist Stacey-Ann and Julene were fantastic. Food was ok, same choices daily. Beach was ok, lots of grass but some sand area. Plenty of drinks provided.
★★★★
Private -
Verified Purchaser
Amazing resort
Amazing food and great resort but the beach wasn’t as great because of the great amount of seaweeds that’s taken over the beach. It wasn’t as fun to be in the beach waters as we hoped to be . I think they need to get rid of the seaweeds from the beaches and then this resort would be fully 5+
★★★★★
Hache23 -
Verified Purchaser
Very nice ressort
Everything is perfect the ground the beach the room and specifically the staff that are very nice and smiling the entire time we were there I would highly recommend this resort for anybody looking to disconnect.
★★★
GBai -
Verified Purchaser
Resort was average, beach was clean but food whole different story
We go to Caribbean a few times a year and we always go with open mind. Our agent Martine Reid always give us good advise about the resorts and places to go to and to avoid. To begin with we had to wait at the airport in the bus for almost two hours waiting for a couple who was not even coming to our resort. Instead of making different arrangement for one couple Sunwing made the whole bus full of passengers suffer for so long. When the couple showed up we found out that they were staying at the resort that was not even far from the airport. Resort was average, clean, beach was kept well, service was very good, friendly staff. This was not our first trip to Jamaica and we always enjoyed Jamaican food. But this resort had bad food. These was so called touch of Jamaica but I tell you it was just a say. We could not even keep the food down.
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★★★★★
Private -
Verified Purchaser
Amazing resort
My family and I just came back from our vacation and we loved this resort. We are beach people and we spent the majority of our holidays catching some sun on the beach and enjoying the beautiful waters in negril. The rooms are a little outdated but everything else in the resort was perfection. The food was plentiful with lots of variety, the entertainment crew was great especially Miguel very funny guy! And my three kids loved the 730 kids show when they got to dance on stage. Very friendly, and clean family resort I would definitely recommend!
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★★★★
Private -
Verified Purchaser
3.8 stars overall
First all inclusive in 3 years, and it was exactly what we needed. 1) Beach was mediocre. Lots of seating, which was great. The waters were calm as its more of a bay, but the bottom of the bay felt sludge-y on the feet. Cute fish were seen and a 2ft shark. 2) A few pools to chose from, which was nice if you wanted a non-busy pool. 3) Food was good, lots of variation every day during lunch and dinner. We weren't overly impressed with the à la carte. It was first come first serve basis. 4) Entertainment was mediocre. MJ night was good night, live band and reggae nights had great music. 5) Rooms were what we paid for. Cleaning took place every day. Overall, we would rate it a 3.8 stars.
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★★
Private -
Verified Purchaser
Terrible
This would be my husbands and ours third time to the review in Negril to be honest with you the hotel has gone downhill the food is the same every night it’s terrible you need music on the beach your entertainment staff suck they play the same music on the beach every day the drinks are under par you can only have two cans of beer in your room per day for two days everybody’s looking for tips I think you need to sit down with your staff and and seriously think of some improvements for your hotel because it has definitely definitely gone downhill and we will not be returning
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★★★★★
Private -
Verified Purchaser
Terrific Resort
We have usually stayed at the Riu Montego and decided to try the Riu Negril for this vacation. We found the staff very friendly and went over and above to ensure all guests were well taken care of and happy. The room was well maintained and, if there were any issues, these were addressed promptly and there was always follow up to ensure that the issue was addressed to the satisfaction of the guests. The entertainment staff were great and were friendly to the guests which made it an enjoyable stay. The grounds and general public areas were well maintained. Re restaurants, what was especially nice was having a staff meet and greet you at the main entrance of each restaurant with hand sanitizer. Unfortunately there is a 2nd entrance where guests would enter the restaurants (Green Island and Seagull) with no one there to provide the hand sanitizer. We would suggest having a staff member meet guests at this 2nd entrance as guests coming from the beach and pool area may not necessarily wash their hands before going to eat. We have observed some guests picking up food with their hands, despite the tongs or serving utensils provided in abundance. Although there were lots of variety in the food dishes, we did find some of the dishes (especially stir fry) very salty. As stir fry dishes contain soy sauce which has sufficient sodium, additional salt is not necessary. For guests who have health issues such as high blood pressure, this is an issue which should be addressed. Please note that we have never had this issue at the Riu Montego or Riu Bachata in Dominican Republic. The resort was beautifully decorated for the upcoming Christmas season. We had a truly wonderful experience there for our anniversary.
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★★★★★
P.D.R. 13 -
Verified Purchaser
RIU Negril
This RIU resort is an excellent example of the RIU brand. It is over 20 years old, but looks like it is no more than 3 years old due to constant updates and maintenance. The management and all staff are positive and very polite, always willing to help and answer any questions. The grounds, beaches, pools and all buildings are kept clean and in great repair. This location is a bit of a drive from the airport, but is well worth the drive.Don’t pass up this resort I guarantee you won’t regret it.
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★★★★
Travellife71 -
Verified Purchaser
Rui Negril Review
Hello , Me and my wife loved this resort as a whole , staff was great to talk and joke with at the bars and restaurants. (Teraka , Olena, Gareth , Mario) They were the stars of our vacation at the bar. truly great. The food was good no matter the buffet , Al a carte , and especially the jerk hut they had daily. Clean everywhere ya went , even the lobby bathrooms. lol I will be planning a group trip to the same resort next year , our groups are usually 20 people , just did one in CUBA the November before this. Enjoyed it that much. Our only complaint is the constant delays home with Sunwing , terrible , loading us up over and over on the bus , to the tune of 5 times. Unfortunately , if we don t get compensated from them , we won t use their service again. We usually travel 2 or 3 times a year. Thank you Chris Mailloux and Erica Browne
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★★★★
Private -
Verified Purchaser
Lovely ,Relaxing resort
The rooms, grounds and restaurants where very clean. Staff was wonderful. Everyone friendly and helpful. It was nice to be in a resort where everyone spoke English. Entertainment was goodi have stayed in a Rui resort before and I would return again.
★★★★★
Happy traveller -
Verified Purchaser
RIU Negril
We really enjoyed our stay there. The grounds were clean and well kept. Rooms were large, well appointed and clean. Comfortable beds. Pools were great. Nice beach. The restaurants were good and we enjoyed the food in all of them.
★★★★★
Stephen -
Verified Purchaser
Fantasy Island
Entire hotel experience was just as expected , superb.Grounds were very well cared for and groomed regularly. All but the beach which was horrible. Not used to that , but mother nature had something to do with that. Beach was eventually cleaned up the day before we came home. Room was cleaned daily and had zero issues Bed was excellent as well. Food was on another level as buffets were something from Fantasy Island. With multiple selections of everything , twice daily. Only had 1.5 days of rain thankfully. We will definetly be coming back to this resort. Highly recommend it.
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★★
Manydiamonds -
Verified Purchaser
No it was not amazing.
The grounds where insects infested. We where dinner for them. The resort spray for insects and did not notify guess. So we had to run for cover as the machines expelled fumes when treating the lawns. Riu host and hostess awoken us while we where sleeping on the beach. ( Saying, wake up we are here, it’s 10:00 a.m.) We could not book a meal at the restaurant. We had to line up outside in the sun and heat. It was first come first served. Then they had a second setting. 9:00 p.m. So dinner was in the buffet. The meat was over cooked dry and on a few occasions burnt.
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★★★★
Private -
Verified Purchaser
Great time!!!
the hotel was right on the beach , with a lovely view of the bay the room looked out over the bay as well which afforded us the opportunity to see the other guest come and go . the food was great and if you went hungry it would be your fault. Jerk chicken on the beach was fantastic , but you had to get there early or the side dishes would be gone. all in all we had a great time as it was just what I was looking for , an opportunity to sit on the beaach in a beautiful resort and just chill
★★★★
SandraM -
Verified Purchaser
Great Resort...amazing people
The hotel was clean and comfortable. Rooms need some updating and any issues we encountered which were minor were taken care of quickly. Food was delicious overall. Having dinner reservations at the al la carte restaurants would have been helpful. Pools are clean and beautiful. Beach is quite large but water is weedy but still great to swim in. All employees at the hotel were wonderful and so helpful. Good job Riu Hotels!!
★★★
Penney -
Verified Purchaser
Great resort
It's more for family. Must say they look after the sanitizing and cleaning resort very clean. It must definitely is Not 5* if that's what you want. Some staff very friendly others not so if you don't tip ever single time you go to bar you may get mean looks (Beach Bar) just found the moral low and I understand the stress of last 2 yrs. Oh don't expect coffee in room everyday not gonna happen unless you keep asking for it
★★★★
Vicky -
Verified Purchaser
Great beach to do some snorkeling
Great vacation place! The hotel service was great, people are very friendly!! The Hotel is clean, and we really enjoyed the ocean front room. Was worth the extra money to us, all rooms are a nice size and bathrooms are in good shape. We enjoyed a drink on the balcony every evening before dinner and we likely would not have used it so much in not ocean front. (As they are private!) grounds were clean, they work hard to keep the area nice. Now some would say the beach is not as nice as the other resorts on Bloody Bay, however it depends what you like. There is a great snorkeling patch on this resort which is unique to here and we loved that. Spent an hour each day snorkeling and seen lots! But it does have some seaweed and a few rough patches where the other beaches do not. Our only disappointment was in the drinks - we would like a premium alcohol. Easy fix to just grab a bottle in the duty free on the way and have in your room for the evening. The food was good, main dinning just as good as the restaurants they offer. I feel this was a great value for the money and it was so beautiful 🌴🇯🇲. You will enjoy!
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★★★★★
Private -
Verified Purchaser
Very nice
Nice resort..staff is very friendly and kind and prompt. Relaxing stay vacation. Had a good time at this resort . The food options could be better. Would recommend this resort to anyone looking for a quiet place to relax.
★★★
Paul1972 -
Verified Purchaser
Great potential, needs some maintenance and updates
The majority of the resort is good, same with the staff, but I have some mixed reviews. The resort needs to fix a few things, namely ice machines, open electric covers in a couple places and broken tiles. Our room itself was fine, although a little smaller than expected, however the bed was creaky and hard. The front reception staff were all very friendly and went out of their way to assist, with the exception of calling us at 9am the day after we arrived, waking us up to ask if everything was fine and then calling back a minute later to ask when we were departing AND then again immediately after then, only for them to realize they had already called us and to hang up. Restaurants: Green Island (main buffet), lots of selection, mostly good, but a little disorganized. They would have pastas, meats and vegetables in several different places throughout. Luigi (Italian) was good, but the first time we tried to get in, the line was initially fairly small only to realize that 2 pairs of people were actually parties of 12 and 8 and we didn't end up getting. We went back the following night and the food was good. Mandalay (Asian), while a smaller buffet style, had a nice selection of Chinese, Japan and other. Seagull (Steak and lunch buffet), the lunch buffet had a large selection of everything, the steak (evening) was good although don't expect a Keg experience. The Jerk Shack was opened between 12 and 3pm, the jerk chicken was tasty and moist, and the side dishes were good as well. Many people raved about the jerk chicken and ate it daily. Bars: Welcome bar: I only had 2 drinks there one evening, the staff were fine but not the cheeriest bunch. Sports Bar: staff were ok, but could have been a tad friendlier and the food is limited to popcorn, nachos and cheese, and frozen hot dogs and hamburgers. BOB beach bar: staff were MISERABLE and you couldn't get a smile out of them if you were holding a gun. This was mentioned by several people we spoke with. I'm a constant tipper, usually $1 USD or $100 J per drink, but at the end I barely tipped this group due to their bad attitudes. Rastaman Lounge Bar: this had the best bartenders in my opinion. Paul and another lady working (forgot her name) were absolutely great. They made my rum and coke press perfectly, same as my wife's Smirnoff Lime Daiquiri and after the first order knew what I wanted every time after that. The "pit boss" or whatever you want to call him (area supervisor or what have you, guy wearing the black uniform) always seemed grumpy towards the male customer, but was more than anxious to be friendly to the females. The entertainment crew put on some great shows and seemed to be more than happy to get people out of their seats and dancing. Over all, this was a decent resort, but there is definitely room for improvement.
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★★★★
Katie -
Verified Purchaser
Comfortable, easy, friendly
This hotel is older but very clean. Food was excellent. We preferred the buffet over alacarte restaurants. The beach is lovely but the water, not so much. We moved down the beach to another area to enjoy the water there. Staff are friendly and very helpful. Spa is expensive. We enjoyed the quaint resort.
★★★★★
Private -
Verified Purchaser
Wonderful Resort
The resort was very clean and efficient. Our room was well kept and housekeeping made it special every day. The food was excellent and our servers looked after us amazingly. They remembered what we liked and when to serve our drinks at the table. The resort grounds were well cared for. All the staff were friendly and the entertainment every night was fantastic. We thoroughly enjoyed our stay at the Riu Negril.
★★★★
Dino -
Verified Purchaser
Awesome
Beautiful resort, very friendly staff and excellent food. A great place to relax and chill with a nice cold drink. The Sports bar stays open 24/7 for those that like to catch up on their favourite sports anywhere in the world
★★★★
Private -
Verified Purchaser
Nice resort
The place was clean had a problem with the toilet the wifi was not that good food was amazing entertainers were very good weather was nice beach was nice alot of seaweed in the water. I would go again.
★★★★★
Lynn -
Verified Purchaser
Absolutely Amazing
The resort was absolutely beautiful, the staff were phenomenal, activities for everyone of all ages. The food at the buffet outstanding and the restaurants. Everyone from the staff ensured we felt secure and safe at all times. A must and we are coming back most definitely with our family. Thank you! Slice of heaven.
★★★★★
Private -
Verified Purchaser
Amazing trip
The rooms were clean and very nice. The grounds were kept well maintained. The food was great and always available somewhere on the resort. The pools were clean and perfect temperatures. The beach was fun to walk and see all the different fish and underwater life. All of the staff were very friendly and helpful with any questions we had. We would definitely go back to that resort again
★★★★★
Private -
Verified Purchaser
Lovely!
My husband and I had an awesome time away in Negril, Jamaica. We stayed at the Riu Negril and it was fantastic! Overall the hotel is lovely, clean, spacious and food was good with plenty of variety. The beach is nice, the pools refreshing, the hotel staff were super accommodating and professional. The service was very good no matter where you were...the hotel bar, hotel shops, beach bar, jerk chicken bbq station on the beach, the spa - please get a message, it was incredible! The local residents were also so kind and friendly...big shout out to Cliff and O'Neill you guys ROCK! It truly was the perfect chilled vacation break we needed and we would definitely go back! Sincerest heartfelt thanks to everyone!
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★★★★★
Krissy N -
Verified Purchaser
No problem mon!
We enjoyed just about everything about this resort. It was very clean, and easy to get around, we were in the first building so close to everything and steps from the beach and beach bar. There are 4 buildings so if you have a hard time walking, ask to be closer to main building. The beach was really nice and saw lots of fish snorkeling. The vendors walking up and down the beach were not pushy at all and very friendly. There's not too many of them either so you don't get bothered all day or anything. The restaurant's were pretty good and the a la carts were also great, with no reservations needed, first come first serve. The only complaint (and wouldn't even call it a complaint) was that the nightly entertainment could have been way better. The performers were very talented and did a great job, but the shows themselves could use some work. Just an example would be their cultural and history dance show was too modernized...more traditional dances and costumes would have made the show 100 times better. -a few different gift shops with basics needs stuff and souvenirs, prices reasonable but sunscreen was almost $20/ bottle so bring lots - on site taxi service (quick too) - Scotiabank atm machine just a quick cab ride away if you want to get cash, USD or Jay's, use credit card or bank debit cards, you can also exchange foreign currency at the front desk for Jamaican dollars, but most shops etc in the negril area are marked in USD so it's much easier to deal with I don't usually write reviews but I really felt that this resort and the people working there deserved an awesome review because they made our vacation awesome. Too many people only write reviews when they're not happy, and sure, no place is perfect, and people do have bad experiences no matter where you go, but half the people writing these bad reviews are bad experiences on their own and aren't happy no matter what! So don't think you're making a mistake
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★★★★
Private -
Verified Purchaser
Very nice resort.
I have to say that i did stay at the RIU in Ocho rios a few years ago . The food was amazing there. But in Negril the food was not as good here . But other that that it was a very nice hotel. We enjoyed our stay , but a long ride from the airport !
★★★★
Wanda -
Verified Purchaser
Great Location
Just returned from the Rui Negril with a Group of 21. The Hotel was very accommodating for a large group at all the restaurants. The entertainment was awesome there was always something happening if you wanted to be busy and if you wanted a quiet spot there was also many to be found either on the beach or smaller pools. My only complaint was I requested 10 rooms together and they were only able to put 5 together so travelling with a smaller group would work better with this Hotel. Its always a pleasure travelling to Jamaica and I would highly recommend it any time
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★★★★★
Private -
Verified Purchaser
I love Negril!
Between finding my perfect little spot on the beach and eating authentic Jamaican cuisine - I spent a week in heaven. Riu Negril is a beautiful place to spend a week away from the Canadian cold weather.
★★★★★
Private -
Verified Purchaser
Amazing resort
all areas well maintained , our rooms were well looked after and the food was great we never were without , met a lot of other great people , the staff was most curtious and accommodating , We would recommend to all our friends , and make a return trip
★★★★
Private -
Verified Purchaser
Amazing vacation spot
We stayed at the Riu Club over the Christmas break. We had perfect weather and a memorable trip/stay. Room: well maintained and cleaned daily. When we requested something we needed it was delivered. Food: excellent. We had buffet everyday, food was plentiful and never cold (if it was supposed to be hot). The jerk-chicken on the beach during lunch time was delicious. We ate at the Steakhouse and Italiano a la carts and both were pretty tasty, a nice change from the buffet. Staff: friendly, always willing to help and be hospitable, generally enjoyed working there. Entertainment: terrific entertainment staff, the evening programs were enjoyable; Beach Party and Dancers were my favourite evenings. Beach: was cleaned every morning and ready to use for the guests. Within the water it was muddy (not sandy) which made it murky. Everyday we walked the Bay and the beach water by the other resorts was much cleaner and wasn’t as muddy. The water was always warm and refreshing though. We still went in the beach water everyday in front of the Riu Club, no problems. There are sting rays, fish, sea stars, and sea urchins there which was amazing to see so close to the shore. Bar Service: friendly, we tipped but didn’t feel an obligation to do so. Excursion 1: Sunset Catarman to Ricks Cafe (Sunwing) amazing. We spent time at Seven Mile beach at Margaritaville before getting on the cat., we enjoyed the wait with the white sand. Our first stop was snorkelling, where we saw fish and coral. After we cruised to Ricks Cafe. We didn’t jump off the cliffs, but many did. The atmosphere there was pumping with a DJ spinning tunes and people dancing. The cruise back was awesome, lots of dancing and music blaring from the DJ on board. Excursion 2 (Tropial Tours): YS Falls, Black River Safari, and Appleton Estate. The tour guide, Karen, was informative teaching us about the history of Jamaica. All three stops were amazing and memorable. First stopped at Appleton, your guide thoroughly explained the process with tasting throughout, and then taste of three types of Rum at the end. Ate lunch at YS before heading up to the falls. A guide escorted my husband and I only through the falls, he took our camera and took pics and we navigated our way up to the top of the cascading falls, so awesome! The tour guide at Black River was fantastic and witty, he kept us laughing as we toured through the river. We saw many different crocs. We are going back tomorrow, haha! No we will be returning in the future.
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★★★★★
Debs -
Verified Purchaser
Amazing resort
I would definitely recommend this resort. The staff was fantastic especially the entertainment group. Food was very good and lots of it. I would suggest you take water shoes if you plan on spending time at the beach. My only complaint was how uneven the sand was in the water (I didn't feel safe walking) A shout out to some of the staff Kevan who checked us in at 12:30 am Kevin who served us our first drinks in the sports bar. Phoenix, Tiny and Bones made every day so much fun. The rest of the entertainment group was great too - emoji, stretch, famous, paradise and t-payne. All the bartenders were amazing and remembered our drinks. Thanks to O'Neil, Paul, Maurice, Veneisha and Ruin.r /> Servers in the restaurants were wonderful. We ate most meals at the buffet but did eat at the steak House twice. I highly recommend the jerk chicken hut on the beach. Can't wait to go back Also a shout out to our travel agent Kathleen Emmans from trip central, who booked our Christmas vacation way back in June and was always available for my many questions. Please tell the above mentioned staff the Sparrow's plan on returning
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★★★★★
Rossandali -
Verified Purchaser
Great resort
Very clean-always cleaning common bathrooms. Food was great great, lots of options at buffet. Great drinks and service. Paul at the lobby bar makes a great Long Island ice tea!! Beach is nice. Overall great resort, no complaints.
★★★★★
Private -
Verified Purchaser
Fantastic experience
The food was awesome, resort was clean and not dated. Cleaning staff could have done a bit better in the daily room clean, but not a big complaint. Entertainment was good, not amazing. Staff were all friendly. Had a great stay and would go back.
★★★★
Private -
Verified Purchaser
Relaxing Vacation!
We stayed at RIU Negril for 1 week at the end of November. Here are some Pros and cons of the resort. Pros: clean large rooms, excellent food, great beach, great sea life, clean resort Cons: poor to none existing waitress service, nightly entertainment is repetative, staff not too friendly at beach bar Overall we enjoyed our stay and would recommend this resort to others.
★★★★
Romi -
Verified Purchaser
Great place
Food was good.....place was big the only thing that bugged me was the access card would not work at times but the place was great...........................................I gave the correct stars for the place
★★★★★
Don35rem -
Verified Purchaser
Happy wife, happy life
It was perfect, we stayed in building 2, room 2017. best view of the bay and near the beach bar. Jenn Black of Tripcentral.ca was terrific at helping me get the most for money. the crystal clear water of the bay is outstanding from the beach we seen Stingrays, Starfish, barracuda and crabs. the staff at the hotel are extremely helpful and the food was delicious. ( Mandalay restaurant, pass on that, had better food at the mall ) Best dinner was at the steak house! Room was up to date and very clean, we had a fresh pool 30 feet from our room a salt water pool about 150 feet away. and they had great nightly entertainment including a beach party. simply put, this is the best of the 3 Riu hotels I have stayed in.
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★★★★★
Nikee -
Verified Purchaser
Stunning resort
Loved everything about the resort. From the friendly staff to the delicious food. Our room was always cleaned never did it slack. Definitely would come back to this resort!! The beach was beautiful!!!
★★★★★
Private -
Verified Purchaser
Breathtaking Experience
This hotel was such a great place ! The staff was so welcoming, the food was amazing and the hotel was so up to date. I’m so happy I didn’t listen to the negative reviews because there was nothing wrong with this resort !
★★★★
Wanda -
Verified Purchaser
Ya Mon Jamaica
We recently stayed at the Riu Negril the resort was amazing. The people are the best part of Jamaica. Curtis and Natalia took really good care of us at the Main Bar making our trips a positive experience that we always looked forward too. The Resort always has events happening if you like to keep busy or you can either hang at the pools or the ocean. The Food was great with lots of variety. My only disappointment was the view of the Large Resort on the one side of the Riu which I was not expecting. I will be returning to Jamaica Soon
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★★★★
Ginger -
Verified Purchaser
Family friendly
It was beautiful, the dancers were amazing and the entertainment was plentiful. The food was amazing and had lots of choice for allergy suffers like my son. The only issue i had was with the day staff not cleaning the room, i had three kids and a few clothes on the floor. She took the tips and tried to skip my room like she had done the days before even though we needed toiletries and bedding to be replaced. She was rude to my kids and myself and huffed and puffed while she added new sheets which smelled bad and didn't replace the cover. My baby was ill and needed a nap so we covered the whole bed with towels to mask it. Other than her (other maids/staff were very kind) it was amazing and the excursions and entertainment were great ( bit pricey). i also reccomend the massages : ) it was gorgeous and really felt like paradise.
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★★★★
Private -
Verified Purchaser
Great resort
Great resort for the most part. could use elevators for the third level rooms, as a long climb at the end of the day! No coffee makers in standard rooms and a long walk to the Sports bar....only place for coffee in the morning other than in the buffet. Those are the only complaints, great beach, entertainment, food and staff were all fantastic! Would go again in a heartbeat! Everything Irie !
★★★★★
Spyker -
Verified Purchaser
This Resort is amazing - we will be back!!!!
My husband and I went to this resort for our 6 year wedding anniversary and we are so glad we did. It was amazing!!! Our travel agent recommend this resort and she picked the most perfect resort for us. The food was soooo good - I think I gained weight on vacation. We tried the Asian restaurant and the steakhouse ( I had a rib eye steak in Jamaica - yum). The buffet has so much food and all of it was so good too so we liked going there more. The jerk chicken BBQ hut is a great idea. We ate lots of Jamaican patties ( beef, curry chicken and vegetable ones) We liked that the resort was smaller and everything was right on the ocean and close to each other. OMG the beach - WOW- the resort was in a bay so the water for the most part was very calm - you could walk around in water and bottom. We saw a large star fish, crabs, sting ray. So cool !! Plus every once in a while you have a local come and sing some Jamaican tunes with their guitar - not loud - but lovely to listen to while relaxing on the beach. People were singing along and dancing. The atmosphere is so great. They have the "fun" team who will keep you entertained all week. you can join on activities or you can watch - activities were on the beach and at pool. The beach party Monday night was so fun!!! Local Reggae music mixed with top hits made everyone have a great time - bar down there on beach too made it so easy to have a blast. THE PEOPLE - they are what made this resort and Jamaica so amazing for us. They are so friendly. Laugh with you - joke around - sing - they truly care that you are having a good time. A few people that stuck out to us was Claudia in the sports bar, Lamar the taxi driver, and Famous the entertainer. Thanks RIU Negril for an amazing vacation - we will be back to see you all soon. This time we are sharing this amazing experience with family and friends.
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★★
Private -
Verified Purchaser
Good until last day
Rooms are clean, oceanfront is perfect and food was great ! Day 2 we noticed a cigarette players was on the floor we thought it was our brother in law dropped impossibly, (didn’t think much into it) Day 4 noticed another so jokingly told my brother in law to keep his cigarettes in his room were not smokers) but he says no those are not mine don’t smoke these Day 6 found 5-6 again this time we thought it may have been the cleaning staff as people give gifts but this time we thought this many makes no sense. Obviously someone was coming into our room and keeping an eye on us returning to our room and almost got caught and rushed out?? Anyway we addressed our concerns and was surprised with the results and the conclusion. There was no staff that was in our room on Sunday when we found the bunch of them, called front desk and they definitely didn’t rush nor really care The beach area which is directly in front of the rooms is filled with locals who are continuously bothering you to purchase things from hats lobster and drugs We became aware and noticed how the grounds and beach staff are connected to the locals. We noticed a small amount of money was missing as our friends as well. We stayed in block 3, I would make sure to keep an eye out and set up your cameras if you can!! Hope they catch these people They were very smart but to take personal Items that would be noticed they were taking people’s cigarettes obviously and small Amounts of cash if left out they returned !! There was small amounts 9if money from our room and our sisters room It was very upsetting to end our trip on this note, the food and vacation was okay until we finally caught on to what was happening. Our privacy was invade and the staff just didn’t care !!
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★★★★★
Marg and ron -
Verified Purchaser
Wow 5 stars
Don't wait to book your trip. I was so worried when I booked but did I ever get it right this time. The staff were friendly and efficient. They always treated us with respect and as family. The food and the restaurants were 5 star. My husband really enjoyed the evening live bands and perfectional shows the rooms and resort are kept very clean\ We are already searching for deals to return. Thank you Riu Negril and tripcentral.
★★★★★
Marg and ron -
Verified Purchaser
'the best vacation ever.
'don't wait just book your vacation. I was so worried when I booked my vacation, but I really got it right this time. The food and restaurants were 5 star. The hotel and rooms were spotless. The evening shows were fantastic. The staff were extremely friendly, always helpful and the service was especially efficient. Everyone treated us with respect. We are already research for deals to return Thank you again Riu Ngril and tripcentral..
★★★
Private -
Verified Purchaser
Certainly not a 5 star !
Hello, here is our review of the Riu Negrilstaying there March 3 until the 11, 2019 Out of all 11 RIU Resorts we have stayed at , this one would be the worst. The food is ok at the buffets, however the food is certainly not hot. the italian is the best selection for food that is served hot Dining outdoors in the am is like sitting in a bird santuary, constantly being bombarded with black birds looking for food There were cochroaches outside the Italian restaurant one night The pool with the swim up bar was filthy, one day i saw 2 used condoms floating tin the pool water. The pool between building 2 and 3, half the sun screens were missing off the frame work there was broken glass in several places, one lady cut open her foot 2 boys were stung by jelly fish on the ocean /beach edge The staff will go above and beyond to help you enjoy your stay. the rooms are clean The pools need some work Management is never seen and as a RIU member, there are no perks here at the resort like others The RIU Palace up the beach would be a far better choice and well worth the extra dollars o stay there as it is very clean, well maintained and operated Stay away from the catarmaran trip from RIU, Scuba Caribe staff totally untrained for emergency first aid, as we witnessed, music is fuckin nigger this fucking nigger that, every song The best RIU we have ever stayed in was the RIU Palace Costa Rica We are not hard people to please but we are very honest in our reviews
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★★★
Todd -
Verified Purchaser
Riu Nigril Jamiaca
A good 3.5 star resort. Could easily be a 4.5 star with some small changes. Good staff rooms are very clean. Supposed to be non smoking but not enforced at all, so butts are everywhere. The beach is beautiful but muddy as you walk out further in the water. The Riu Palace is a butter choice.
★★★★
Private -
Verified Purchaser
Pretty good!
Our stay was pretty good! Food was good and the rooms were clean. The view was beyond beautiful! However the beach has locals on it which was neat at first until they kept trying to make us buy stuff and do not like no for a answer.. my husband and I started avoiding the beach area because how can you enjoy it when your non stop being bothered on buying something you’ve already said no to. Some of the locals were really cool and friendly.
★★★★
Tess84 -
Verified Purchaser
Super resort and staff with so much to do!
The rooms were big and clean, food was AMAZING!!! with so much selection, grounds and pool immaculate, staff were all friendly and fun, shows were great...the only downfall was the sand flies (fleas) and ants (dont go in the grass). They were horrible and attacked us day and night. We talked to some locals who said it was the time of year. We really couldnt even enjoy the beach though because they were even worse there. Oh and our 3 different bug sprays didnt help. Home 3 days now and the bites are still itchy. We still had an amazing stay though and this was by far our favourite all inclusive to date because of the staff and all of the variety the resort offers.
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★★★★★
Hoppy -
Verified Purchaser
Great resort
The Riu hotel was great. The entertainment team is outstanding and envolve all guests. The food at the Buffett was great with a high variety and always changing. Rooms and grounds were well maintained.
★★★
Private -
Verified Purchaser
Not worth the cost!
The hotel is run down. We were not able to get into ANY of the a la carte restaurants all week. Line ups 1/2 hr before they open, and after that line goes in, they tell you the restaurant is full, and they have no idea when you might be able to get in. Buffets were good, but one closes after breakfast at 10:30 and the other doesnt open until Noon. At dinner time, one closes at 5 pm and the other doesnt open til 6:30 pm. There should be no time when there is not a restaurant open. The sports bar serves only wrapped food to be warmed yourself in a microwave. that is a joke, not a restaurant. Some other deficiencies with our room included: TV did not work all week. NO SIGNAL. We reported this twice, no repair. Very limited amenities in our room. Only a combination shampoo/bodywash and NO HAIR CONDITIONER.NO IN ROOM COFFEEMAKER. We enjoy having a morning coffee on our balcony before heading out for the day. We were in building #4, at the opposite end of the resort from all the restaurants. A very long walk every morning to get our coffee. BROKEN and LOOSE FLOOR TILES in our room.CRACK IN THE ROOM'S DOOR wide enough to let in light. NOT SECURE! This hotel is not a 5 star, not a 4 star either. We will not be returning to this resort, POOR VALUE. RESORT SHOULD BE SHUTDOWN FOR RENOS INSTEAD OF MILKING GUESTS UNTIL THEY GET AROUND TO IT.
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★★★★
Private -
Verified Purchaser
Great resort
Excellent food. The staff and the locals are super friendly. Lots of activities to keep you busy. Great beaches and pools. Really cool excursions to experience. 24/7 bar!! Alot of local shops along the beach with cool souvenirs to buy!!
★★★★
Vanessa D -
Verified Purchaser
Riu Negril
This hotel is a great family hotel. The animation team is the best I’ve experienced out of any country. They go out of their way to encourage you to step out of your comfort zone and enjoy your trip. Everything in the property is close together with very few stairs, so it is great for people in wheel chairs or those who are mobility challenged.
★★★★
Private -
Verified Purchaser
I came, I saw
The resort is small and provides easy access to all amenities such as the beach and restaurants. Unfortunately, the beach was overrun with sandflies, but still didn't prevent us from laying out all day.The nightly entertainment was a little lacklustre and left something to be desired, like fun. Showtime was over most nights by 10pm. The resort was more inclined to families and older couples, which didn't suit our age group. The staff is courteous and helpful. The room was clean and reasonably comfortable.
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★★★★★
Drew -
Verified Purchaser
Amazing Resort
The resort was great. From start to finish. A thanks goes out to Jairus Maus. Highly recommend Jairus and tripcentral. They always look after us. Thanks again. And we'll be in touch for our next trip.
★★★★
Private -
Verified Purchaser
Great Resort
Very clean grounds & Friendly staff which made you feel welcome. Great nightly entertainment, Variety of foods were always available. with many choices. Unfortunately the beach was not that inviting. Been to better beaches In Jamaica.
★★★★★
Brittany46 -
Verified Purchaser
Amazing resort, wonderful staff!
The grounds were kept immaculate! Everyone was very friendly & helpful. We went with my 4 & almost 2 year old, there was a lot of walking, but beautiful sights to see & a gorgeous beach! All the staff were wonderful & kind. They knew my kids’ names & were always greeting them! The food was delicious, we loved the jerk chicken hut on the beach! Excellent trip, we’ll definitely be back!
★★★★
Private -
Verified Purchaser
Not the best but great
Food was good but not happy with it,too much fry food.drinks amazing, wine and beer .Staff great in dining room.Housekeeping great.Ground keeping well kept also beach and bar kept clean,also security very great,overall I would give Riu Negril a A.
★★★★
Private -
Verified Purchaser
Honest review
We had an amazing stay at the Riu Negril. Our part of 6 included myself and my best friend (27), my daughters (8 and 2) and my mother (54) and her friend (60) so it’s safe to say we had all the age groups covered, and we all had a blast! The food of kmmbeing honest was not good. There was very little authentic Jamaican food, which was one of the things I was most excited about. The staff at the hotel were amazing. From the moment we walking in we were treated like family. I really do want to applaud the staff at the Riu for their excellent customer service. They were Very warm and friendly and VERY ACCOMIDATING. All and all it was a good trip very relaxing. The fact that there were multiple pops was good. The swim up pool was where the party was, amazing time there.
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★★★★★
Private -
Verified Purchaser
Awesome
Resort is clean. Great service Staff was quick to respond to any issue that was brought to their attention . Staff was very friendly Both buffet and a la cartel offered great food and good variety
★★★★★
DW777 -
Verified Purchaser
Excellent!
We booked a garden view room and received an amazing water view. The way the hotel is built I would think almost every room would get a view of the water. The room was spotless housekeeping did a fantastic job. The buffet was huge and the food was good. We went to 2 specialty restaurants also good. We came home with bigger bellies than we went with ;). Non stop entertainment at the main pool, on the beach and in the evenings always something to do. The beach is amazingly beautiful you could walk the entire bay (not me I went to relax) the water was smooth as glass. You could try out water sports without the waves. When the sun comes up you can see starfish crabs and stingray what a great way to start your day. There are vendors on the beach right next door its so much fun to barter with the locals. Scuba Caribe is right on the beach we booked a sunset cruise with them , went to the cliffs in Negril (Ricks Cafe) and Seven Mile Beach (Margaritaville) very enjoyable afternoon. Heather Felice at Trip Central made all the arrangements simple and stress free. Thank you Trip Central we will be back :)
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★★★★★
Theyoungsfurever -
Verified Purchaser
Amazing two week stay
We have just arrived home from a two week stay and we were thrilled with this resort. We knew as soon as we entered the property that this was going to be a great place. We were in a bit of a line for check in but were moved through very quickly. We were in building four which is the farthest from the lobby. We were a bit worried about this at first but in the end this was perfect for us. It was very quiet at that end of the resort and the beach as well. We often felt like we had our own private beach. I was a bit disappointed that there is no bathtub and only a stand up shower but it was a minor issue. The food was great. The only issue we had was anytime we didn’t arrive within the first hour of the buffet. Somethings would not be very fresh after the rush was over and we would have trouble finding warm food but usually was not trouble to get there while things were being filled frequently. Entertainment was great. Staff was amazing. Spa was incredible. We will certainly be back to this resort!
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★★★★
Private -
Verified Purchaser
Execellent Resort
The resort overall was excellent . The staff were all very very friendly . The room was great ,clean and comfortable . The beaches were very good .The swimming area a little limited .due to a past corral reef and sea grass ..The grounds were clean and pretty but somewhat limited in size The food was excellent quality On the down side there were not enough public restrooms on the grounds (3 for the whole resort|) The second seating dinner service was not acceptable . If you were not in line in time for the first seating 630 you has to remain in line , sometimes till 830 , to retain your place in line .This is a poor poor system
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★★★★
Bonnie -
Verified Purchaser
Riu Negril
They need to do a little upkeep on some things. Our phone didn't work all week and some of the balconies didn't have towel racks fixed to hang towels. Also always dirty dishes on top of the garbage cans that should have been picked up more often.The people that worked at the resort were wonderful. Very friendly and always asked if you needed help with anything.
★★★★
Suzie -
Verified Purchaser
Another fabulous vacation
I really enjoy this resort. It has all of the amenities. The beach is not the greatest to swim in due to the seaweed but there is always the pool. It would also be nice to have coffee machines in the rooms as it is a long walk in the morning to get one. (Who am I kidding, I need the exercise!)
★★★★★
Private -
Verified Purchaser
Amazing Resort
My family and I returned from our vacation at the Riu Negril on November 17, 2017, having spent 1 week there. Our family consisted of 4 adults, two young children ( 4 & 6) and an infant (13 months). Our flight was to arrive in Montego Bay at 2:35 pm, but the afternoon prior to departure Sunwing revised the departure time to 4:00pm. We then arrived in Montego Bay after 8:00pm so we did not arrive at the resort at 9:45pm. The next morning we were able to experience the resort and found it to be lovely. The beach was beautiful, clean, sandy, and wonderful to swim and snorkel in. The hotel staff cleaned the beach every morning and there were ample lounge chairs for everyone. The water-sports included paddle boarding, sailing, kayaking, paddle boats, to name a few. The food was excellent. This included the buffet restaurants and the A la carts. The wait times were not long for the A la carts. A few of the A la carts were occasionally closed throughout the week due to wedding receptions being held in them. All the bars had quick friendly service . The Jerk chicken hut at the beach was an excellent spot for lunch. Our rooms were spacious, clean and we had prompt maid service every day.Wi-fi was available 24/7 in the entire resort including our rooms and at the beach. We stayed in Bldg 3 and it had a lovely pool adjacent to it and it was nicely away from the hub of the entertainment. All the staff were very helpful and went out of their way to see that all our needs were met. Is this a 5 Star resort? I definitely think so.
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★★★★★
Keith @ land effects -
Verified Purchaser
Wonderful Rio
I had an absolutely wonderful time at the Rio Nigril the second week of November - the staff were all so pleasant throughout. I would highly recommend this resort to anyone considering an all inclusive with lots of variety of activities and food to enjoy.
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