Fabulous resort and grounds staff very friendly and polite Beach is not great water is weedy and cloudy not clear you can’t see your feet in waist deep water 9 times in Jamaica at other resorts water and beach here was unfortunately the worst we’ve encountered in Jamaica

We first visited this resort back in 2013. We came back as it checked all the boxes for what we wanted. The resort and its staff met and exceeded our vacation expectations. We did upgrade this time to a Butler Suite and with one of the accommodation block just about completed its renovation, the resort did not feel crowded at all. We had a wonderful time. Beach was great, refreshments were great and food was delicious. Definitely a resort we may revisit again for a third stay.

The hotel was lovely everyone was so kind, very friendly and respectful as I am in a same sex relationship. The resort itself does need a little updating as some tile around the main pool was cracked, loose fixtures and our sink stopper where not functioning. My wife scuba divers and had no issues dive master was friendly and knowledgeable. I had a wonderful massage lady and understood what I needed No issues regarding Covid, the staff didn’t seat people to close together, everything els was up to people’s own decision

This is probably the largest sandals we have visited so far. European atmosphere was well replicated.Property ,service and restaurants were all top notch. The Dutch and Italian villages were renovated recently,but the French sadly was not and it shows. It is scheduled for renovated April 2023.

Hotel is impeccable. However issues at Pearson caused my girlfriend’s luggage to be left In toronto. Mine made it. Spending $12,000 on a vacation with no luggage for a female is a nightmare. And compensation is pitiful based on what needs to be spent to ensure she has make-up and cloths

We were at Sandals for our honeymoon. As soon as we arrived and throughout the trip we realized what a strong standard the Sandals resort and staff had set. The beach was calm and relaxing, the staff was very friendly and lastly the food was amazing. Not a single complaint, Sandals is out new go-to resort.

For a Sandals resort, I was pretty disappointed. I would have thought for 2x the price of a regular 5*, the food quality and the service would have been much better. We waited for 1.5 hours for an al la carte breakfast one day and decided not to try Eleanor's again. Our dinner (fish and pork chops) were cold at another restaurant and our waitress at Schooners was completely and utterly rude! The description mentioned beach and pool service. Being at the pool and the beach every day, no one served at the pool and only 2 days did we see beach service (1 person) and only for a couple hours in the afternoon. Every day there was glasses and towels left over from earlier in the day or the previous night.. just not clean. One last thing, even though we paid Sandals prices, had a Beach Walk Out Room, we didn't even have Room Service.. disappointing... On the bright side, the weather was fantastic, the Glass bottom boat was included and a fun 30 min, the beach and water were gorgeous, Latitudes (the over the water bar/ hammocks) were absolutely fantastic! We did have some great wait staff for some of the dinners and the people cleaned and stocked our room were fabulous! We had a beach walk out room and I would absolutely recommend - it was so nice to be able to walk out to your terrace and then walk a few more feet right to the beach, water and see the sunsets - amazing! The 2 pools with swim up bars were good and there was also a quieter pool which was nice too. Always lots of chairs available. Overall, I would not recommend.. Sorry Sandals, you have some work to do..

Location was beautiful however the “Sandals” Hype was disappointing. Restaurant service was terrible, long waits and mediocre food, lucky if it was hot. This being said, it was NOT busy and no need for extended wait time. Dinner turnover was 2 hrs plus on 3 occasions, missed show, breakfast was an hour and 1/2 for eggs! Again, not busy. Where were the managers??The no tipping rule was likely a factor as staff just did what was required, no above and beyond. Glasses were left on tables around resort night before and were still seen in morning. Tables not cleaned off. We saw the same performances repeated on day 5 for entertainment. Cigarette butts were thrown from balcony above us littered our beach walkout area, called hotel to ask them to resolve issue, butts were not cleaned up and no follow up was done. Really disappointed to splurge on a holiday only to feel ripped off. Take some lessons from Moon Palace resort. True 5*! Trip Central agent Did not get back to us on numerous inquiries including how we redeem our $150 excursion bonus. hotel knew nothing about the 12 days of Christmas bonus even though it was on Sandals website and our booking confirmation. Our inquiry was finally resolved by another agent on day 6. Did not have time to book anything due to timing, lost out on voucher. Managers of the resort need to step up and actually manage. Our travel agent should have followed up on our questions, numerous emails and voice messages sent with NO reply’s. Will not return to trip central or Sandals. Big disappointment.

Location was beautiful however the “Sandals” Hype was disappointing. Restaurant service was terrible, long waits and mediocre food, lucky if it was hot. This being said, it was NOT busy and no need for extended wait time. Dinner turnover was 2 hrs plus on 3 occasions, missed show, breakfast was an hour and 1/2 for eggs! Again, not busy. Where were the managers??The no tipping rule was likely a factor as staff just did what was required, no above and beyond. Glasses were left on tables around resort night before and were still seen in morning. Tables not cleaned off. We saw the same performances repeated on day 5 for entertainment. Cigarette butts were thrown from balcony above us littered our beach walkout area, called hotel to ask them to resolve issue, butts were not cleaned up and no follow up was done. Really disappointed to splurge on a holiday only to feel ripped off. Take some lessons from Moon Palace resort. True 5*! Trip Central agent Did not get back to us on numerous inquiries including how we redeem our $150 excursion bonus. hotel knew nothing about the 12 days of Christmas bonus even though it was on Sandals website and our booking confirmation. Our inquiry was finally resolved by another agent on day 6. Did not have time to book anything due to timing, lost out on voucher. Managers of the resort need to step up and actually manage. Our travel agent should have followed up on our questions, numerous emails and voice messages sent with NO reply’s. Will not return to trip central or Sandals. Big disappointment.

We had a great relaxing vacation. There was a quieter pool that we spent most of our time at. Did not have to make reservations for Dinner. Food was great. The staff was very accommodating with any needs we had for the room or at the restaurants. I really liked how there was a restaurant for breakfast not just the buffet restaurant. We enjoyed the glass bottom boat ride and will try the water tubing next time we are there. The shows at night were very entertaining and the dancing was unbelievable. I could watch them move all day. Everyone was very polite and friendly. Highly suggest going. We can't wait to go back!!!

Firstly I astonished the big shoreline beach at this private resort. The one thing not to joy is there not too many choices for the buffet on Lunch. It is not a variety of meats, vegetables, and fruits at lunch buffet.

My husband and I were incredibly excited in advance of this trip, and decided to splurge a bit to opt for the luxury of this Sandals resort that we had heard so much about. Unfortunately we did not get to enjoy it at all. On our 2nd day at the resort, we both got very sick and spent the majority of our time in bed and in the nurses office. We believe it might have been our lunch that wracked havoc on our digestive systems. The manager Kimberley did bring us dry crackers and approved one evening of room service for us, which we greatly appreciated as we were unable to get out of bed, and the medical staff were so amazing in checking in on us and making sure we were staying up on our meds and fluids. There was also one thing that I did not appreciate on the day we arrived. As part of the check in process, they put a hold on your credit card of anywhere from $300-400 USD for “other expenses.” It is not mandatory, however the front desk staff do make it seem so, which did not sit well with me at all once I was informed of the optional nature of this hold. Unused funds are supposed to be refunded within 10-15 business days, however I do believe that I will lose money with the currency exchange. I can submit an update once I receive my refund. Aside from the sickness, the pros if the resort were: -lovely and pleasant staff -clean rooms -lots of dining options -clean beach -lots of beach chairs and no need to rush to save them -excellent medical staff! Special mention to Nurse Tisha, Nurse Brown, and Dr. Lawrence Cons: -the food options are not great for vegetarians at all Sickness withstanding, I am not sure that I would go back to this Sandals South Coast as I did not feel like it lived up to the luxury and romance that they sell in their marketing campaigns. Considering the premium paid for the Sandals experience, I personally did not feel that I received my money’s worth. The basics of a clean room and clean beach are things that I can get at other adults-only resorts. The main buffet was nothing exceptional, and the food options were very limited for vegetarians (although the chefs did try their best). My husband and I were very excited to go to the “authentic” Caribbean restaurant as after being sick for days, we were craving familiar food (our background is also Caribbean) and we were told that Elinor’s is the place to go however they served a bland, watered-down version of Caribbean food that left us very unsatisfied. Jasmine’s was the only restaurant that we enjoyed for their take on Asian food. Giuseppe’s was the Italian restaurant and there were a few more that we did not go to because of the lack of veg options and also because we ran out of time to try them all. In short, I did not see what set Sandals apart from their adults-only resorts, however I would be open to giving them another shot but maybe on a different island.

Our trip to Sandals South Coast was Aug.12 - everything was inline with our expectations of a 5 star resort having booked a penthouse club level room. Lacking room service and in-room stocked bar (full bottles vodka, wine, sparking, red, white) everyday would have been a big hit on opinion though and would prob. go elsewhere for he $$ if not booking club (minor price difference). 99% of staff where extremely friendly and a pleasure to deal with - we found them to be extremely friendly, and talented (entertainment staff are very talented, energetic and we hope resort takes care of them very well). Probably best overall experience from staff perspective we have had from ~15 trips so far. Food options are amazing, facilities and scenery/grounds are amazing (all A+ though the serving time and staff attention at Elaenors - aside from the "head waiter" - was very lacking ...really only complaint out of the whole trip). Definitely a couples/wedding resort as anyone looking for nightlife after 10 pm or so will be out of luck as that side of things dies down soon after (martini bar, DJ party etc. run but can be pretty empty pretty fast). Water shoes for the ocean are a must... few actually go into the water for any appreciable time without. Lots of sea weed, and definitely sea urchins (tend to be in see weed). 75% of water tends to be patches of sea weed but looking around you can usually find a clear area to relax in. Water was not choppy and warm... beautiful scenary but definitely not varadero/negril/siesta key sand/water clarity (this is not your place if pristine beach conditions is a must). Main pool was very clear water, well kept - great and entertaining bar staff all around. French village definitely has "party pool", Dutch village is quiet pool and NOT having in-pool bar (but rather aside) was a bit surprising to find poorest water quality (definitely cloudy and needing lots of treatment in morning). Favorite spot was at the bar on walkout in ocean that has nets all around perimeter - spent several nights watching distant lightning and stingrays float by sitting on the nets a foot or two over the water. Ride to resort per other posts can definitely cause motion sickness... continuous winding roads and lots of starts/stops. Very scenic - drivers differ in style and would suggest asking the more aggressive types to take it easy (our initial driver held 90-100km full route passing everything vs. a much more casual return to airport driver)..... continuously winding/twisting roads are a constant, but the scenary wouldn't be what it is if the roads were straight! Ya mon!

We had an amazing time at the sandal south coast resort. The place looked amazing, the grounds were immaculate clean and fresh. The staff was warm, welcoming and friendly. The food was of high quality in all restaurant and delicious, a lot of variety. The rooms all have ocean views and are specious , stocked mini fridge and the bathroom was big and always cleaned. There was so many activities we enjoyed all water sports motorized and unmotorized and all equipment was in great standing order. They enforced safety and are quick to attend to any situations. We also used the tennis court, basketball court, gym, shuffle board and played croquet. We enjoyed all drinks from the many bars, pool tables and fire tables with comfy seating. The shows were of high quality and very entertaining as well as the karaoke nights and other musical entertainment . Our favorite place was le café de Paris with real fresh pastries and on demand fresh crêpes offered also gluten free. Actually every server at every restaurant at every meal made a point to ask if there was any allergies or food restrictions, impressive. I do not have any negative comments , we loved our vacation.

The Sandals South Coast was simply the best resort we have ever visited. From the beautiful beach, amazing rooms, awesome amenities, to the great service everyone on the resort does everything humanly possible to make you feel like this is a special place and a special time for you. There is always more than enough room for everybody on the beach or around the pools. You never feel like the place is crowded. The entertainment is great! The local entertainment staff are amazing! Highly recommend this location. I was never really interested in going to Jamaica but I will certainly be going back to the Sandals South Coast again. Definite 5 star in my book.

The resort was fantastic. The food was delicious at all restaurants. Beach was beautiful but not very good for swimming due to sea urchins. Bring watershoes. Staff was friendly and fun. I would definitely go back. Overall it was one of the best resorts I have been to. Disappointed with our private transfer was not there to pick us up on day we were leaving. Good thing I have asked transfer bus to wait.

Sandals South Coast is an 1 1/2 hours drive from Montego Bay along winding B roads. The resort is amazing. 5 Star all the way... accommodation, amenities, food, service, and beach and grounds. The hotel was at 99% occupancy and we had no trouble getting loungers in the shade. There are noisy, active locations and there are quiet tranquil areas. Paddleboards, kayaks, Hobie cats, waterskiing, snorkeling and scuba are all included. The staff are all very friendly, attentive and accommodating. A la carte dining is included every night. Without butler or concierge service making reservations, we had no problems getting a table within 15 minutes if not immediately upon our arrival at any of the restaurants. The beach is large, has some trees and lots of palapas to provide shade, is shallow entry with little or no waves and above all is very clean. There are always plenty of clean towels for the pool or the beach. A fantastic experience overall. We will be going back. It's worth the drive to South Coast.

Enjoyed the food and water sports. The line ups at the restaurants were sometimes annoying. Resort felt very safe. The water sports were great fun but often had line ups. The view was amazing. Enjoyed the room service food.

This was our first trip to a Sandals but it will definitely not be our last. The rooms were clean and well equipped and the housekeeping services were excellent (thank you Tiffany). The food was more than we could have hoped for both from the perspective of variety and quality. Our favorite was Neptunes and we returned for a number of visits (I highly recommend the crab cakes). Cafe de Paris was always perfect for a mid afternoon treat and they will make milkshakes to order. I really recommend trying your creativity. The best I could come up with was Chocolate Ice Cream, rum cream, chocolate chip cookie, white chocolate chips and french vanilla liquor. The beech was not overcrowded and the staff at the beach bar by the Dutch Village were fantastic. For that matter, all of the staff were fantastic and would do whatever they could do to help you and make you happy. Would we go back - YA MAN!!! If there was any downside at all it was the drive to the resort from the airport. Being our first time, we did not know what to expect so the winding roads were a little stressful now and again. Knowing what to expect on the return trip, all was good!!

Great hotel, very clean, awesome service in all the restaurants, especially at Neptunes. Special thanks to Eshane and Davia for being so great! Always great service with high respect and beautiful smiles.

I am SOOOOO impressed with my recent trip to Sandals South Coast. My husband and I had a phenomenal time and were so sad to leave. We will definitely be going back. It was a perfect combination of having time to ourselves and spending time with the other people at the resort. The staff was EXCEPTIONAL. The 'playmakers' were so much fun and really added to this experience for us. Furthermore....Julie, the agent that booked this trip for us was incredibly helpful. Thank you everyone :)

My Husband and I booked our honeymoon last minute and weren't disappointed. It was our first time at a Sandals resort. We were impressed by the room, restaurants and staff. It was a wonderful time. We were sad to leave.

Was an awesome resort... Only issue I had was the constant u p selling ... When you Pay $8000 for a week at an all inclusive resort these should be included. No motorized water was a bummer to. All staff were fantastic, friendly as well as polite.

We had a great vacation at Sandals South Coast. The weather was perfect even tho everyday I would check the weather on my phone it would say rain it never did! We were in the building that had been renovated which was beautiful and clean. It was a very quiet reasort. The sad thing was even tho the beach was stunning and the water was clear there was ALOT of seaweed so you could not walk out very far with out being in it. The food was good nothing totally amazing but always good. Breakfast was the same thing everyday which after 5 days was a little hard to find something new to have. The staff was AMAZING they were kind and always willing to help in anyway. But over all we had a very relaxing vacation!

Thought we would treat ourselves to the "BEST" Sandals ever.....wasted alot of money, since it was Geriatrics, many wheelchairs, scooters and people that may want the slowest Sandals going. Nothing against the elderly, but when BINGO is the highlight of the afternoon at the most exciting pool there, I wanted to run, but no where to go. Lobby has ZERO wine, coffee, water, drinks, let alone a cup to be seen! Room mediocre, without room service or bar. ONE indoor bar "Martini Bar" where four people are falling asleep due to the lack of music or excitement in bar tender. Food ok, but don't go to jerk shack. The jerk shack "soup nazi" will mess it up and demand you sit and wait for your medallion-sized piece of white meat. Dinners closed by 9 pm (everyone's in bed), and common denominator was slow-mode. The good? Grounds beautiful, staff nice, but in Jamaican time to serve you. Spa nice, ladies amazing, tv outtage for two days though. Adrian, the manager, tried to accommodate us, but his hands were tied, as this is a place for my mother. Been to other Sandals, much more exciting. If it wasn't for the high cost, I couldn't complain. We were not alone in our thoughts, after meeting another couple that spent $12000 for ten days and couldn't get out fast enough. Sadly disappointed and yes, it's great for couples who want to snooze, but not for us. And we're not that old!

We have just returned from a week at Sandals South Coat (Whitehouse). We had a fabulous week - unfortunately with a couple of reservations. The good - the weather, the setting, the grounds, the sand, cleanliness and wonderful staff (mostly). We were in the French village with a walkout room which was some distance from everything except Schooners. The room wasn't updated but was clean and had a very very large comfortable bed. We ate in all restaurants except two and food was great except for a couple of hiccups. Our best memories - Cobb salad and Jamaican pattie for lunch at Schooners, drinks before and after dinner at bar outside Neptunes, wonderful pastries at about 4 pm at Café Paris, breakfast at Bayside with baked beans, sailing catamaran in the bay. There were many other fabulous memories. Unfortunately the bad The trip to and from airport was taxing- even though we had a limo on the way. Every morning we were awoken by lifeguard turning on music very very loud at pool and he would make these silly bird sounds. Same lifeguard would hassle us to fold umbrella while we were still using it late afternoon. One afternoon a group put on ACDC at the pool so loud you couldn't think - but nobody did anything and we all packed up and left the area. Clean towels would arrive at various times and butlers would reserve all the best lounger locations in spite of that not being allowed. Eleanors - service was disgusting. Waitresses on night we went there were outside dancing to Country singer. Next morning for breakfast the same women were waitressing. Three times we asked for coffee and mamosas with no result so we left and went to Bayside buffet. I felt that paying for Sandals meant I could enjoy a breakfast away from a usual buffet - not so. We went to buffet for rest of stay and it was great. Twice we had to wait for a table in restaurants even though some tables were empty because they were reserved by butlers with flowers. This made us feel like second class interlopers and upset our experience at each instance. Pasta in Italian restaurant was dreadful as was Tuna steak in Neptunes. Lastly - for 2 days in Italian village jack hammers were breaking concrete - if I had paid extra to stay there I would not have been happy - and for 4 days at French village beach there was concrete mixer and tractor running back and fore along beach. This was being done to improve "my experience" apparently. They are building "over the water bungalows" which will ruin the beach view for those in cattle class like us. I don't think I may visit again. Incidentally we took a trip to Sandals Negril which left me feeling happy to be at South Coast and I will not visit. Below it asks would I recommend - not sure - but not worth the extra $1000 each we have paid above other places we have been.

Dear Shaukath Fattah, We had a trip of a lifetime!! AMAZING. From our arrival at Toronto Airport to Montego Bay to Sandals…..it was fantastic. I didn't realize I had motion sickness until half way there, but other than that our stay was outstanding. Sandals Whitehouse was everything plus more. We're so glad we stayed the 10 days. It was more expensive but it was what we needed. We thank Shaukath Fattah for the non stress trip and everything we needed was provide by Shaukath well in advance of our trip. We had decided to use the Airport Bus service just to make sure it was completely stress free. The only thing we wondered about was that we met a lot of Canadians at Sandals that had booked trips with different features included in their trip like spa days that we didn't have, or trips off of the resort that were included with their booking that again would have cost us extra. Again…it was an amazing adventure and one we would like to repeat. We definitely will want to return in the near future.

This resort is the nicest we have ever visited. The grounds are beautiful, the staff are so friendly and welcoming. The resort accommodations are labelled in three Villages - Italian, Dutch and French. Each block of accommodations has their own pool and beachfront access. The food is amazing and the nicest part about dining in the speciality restaurants is no reservations required. The resort was full when we were there but it never seemed crowded. We loved that. This would be an awesome resort for a wedding in the new wedding chapel with the glass bottom floor over the water. We will definitely go back.

We really loved this resort from the moment we arrived we were very well taken care of. We splurged and got the club level room and I do recommend it not only to have beverages in the room but they will take care of everything for you. It was our first all inclusive experience and we were very satisfied. The ride to and from the resort to the airport was not too pleasant but the hotel was worth it! Our room was very nice however we did not spend a lot of time in there. We are not huge ocean people but if we were we would have been disappointed. There was a ton of seaweed and the water was very calm so there was no playing in the waves and we could not even hear the ocean from our oceanfront room. I did miss that while falling asleep at night. Staff was very nice and food was very good. We did not have to wait in any long lineups at any restaurant. We always found a spot at the pool but people would be up very early setting things on seats to reserve them so sometimes we did not get a first choice of where to sit. All in all it was an amazing experience and we canot wait until we come back "home."

Dining and staff were top-notch. Incredible customer service by all staff. No line-ups or waiting for food or drinks. The drive from the airport was an hour and a half which is quite long. The long drive was definitely worth it. If you like shopping this resort is likely not one for you as there is no shopping close by. Vendors do come on site twice a week with a good variety of stuff to buy. I would definitely recommend this resort to anyone who wishes to be treated first class the whole time they are there.

Not exactly the Sandals quality we have come to expect! Food was good, employees nice -- but that's all. First of all we were told we may be moved further along because of "decorating" in the italian complex. Major demolition is more like it (some people weren't even told about"decorating") Lots of constant noise, beach detours, mud, unhappy guests. Certainly a misrepresentation. Not much value here for seasoned travellers. The alcohol "major top level brands" did not pan out. One type of beer, no high end vodka, gin nor tequila. Are we cutting corners here Sandals? Two restaurants were closing, the beach looks pretty in your advertising but, apart from the construction detours, there was mostly seaweed & rocks& mushy bottoms. I would rate this resort at below 4 star. We paid a premium to be here and as far as we can figure, we paid about $1500 more than comparable holidays

This was our first time to a Sandals resort and we enjoyed every minute :) the main pool, water sports and food were amazing! We especially loved the tubing, sailing and paddle boards and used them daily! Thank you for a wonderful vaca!

My husband and I stayed at whitehouse from October 29-November 5 2016 for our 1st wedding anniversary... 1 word... Amazing! Yes there was construction but the staff and property made up for it 10 fold

This was an absolutely incredible resort. We loved that all the restaurants were together, the food was beyond exceptional, all the rooms overlooked the ocean, that the beach was five steps from our room, the pools were big, clean, and great swim up bars, loved activities in pool and gaining points, and the amazing staff that would bend over backwards for you! Thought the peacocks on resort were very beautiful. We got sang to for our first anniversary and trip very romantic. This was our second Sandals vacation and we will definitely be staying at another Sandals very soon!

Amazing resort. We can't say enough about the staff. They all went over and above. Amazing food and restaurants. All waiters and waitresses asked about any food allergies,then they made suggestions and even altered the menu to accommodate. The only negative was the construction taking place on the Italian section.

We had an amazing time. Everything was perfect from the room to the food and the staff. The beach was beautiful and the water was warm and calm. We are already planning our next stay at this resort. We have been all over the carribean and this was our best vacation.

The staff were outstanding, the meals were delicious and the service was also outstanding, the resort was very well maintained but rooms and some of the resort is in need of some tlc. The beach area up at the Dutch building I believe is reclaimed sand and is noticeable as it is hard packed and a lot of small stones in it, lots of seaweed and grass in the water and in these areas you have to be careful of the sea urchins, also as you waded out in the water the sand took on a muddy consistency. We spent all our time on beach and I was eaten up pretty good by sand fleas ( but was at this same resort three years earlier with being bit at all ). The resort is large for the amount of guests there and never seems to be crowded or congested. the nightly shows were just okay, steel drum band was the highlight of the nightly entertainment. We would go back to this resort, but will probably wait several years as we heard they were going to be redoing the rooms over, adding restaurants, etc.

Great beach, amazing pools. Ultimate relaxation. Weather was fantastic. Service is excellent. A bit of a drive from the airport but worth it. Place to visit if you want a very relaxing and peaceful get away. Not a party place.

This is our second trip to Jamaica and the first to Sandals Whitehouse.. The resort is in the south west coast of Jamaica and out of the way from built up areas unlike Negril. If you are seeking a relaxing vacation on a resort that is quite spread out and is relatively quiet with excellent staff, food choices and a nice beach.. this is the resort for you. The grounds are beautiful, people are very friendly and unlike the beaches of Negril (which are absolutely beautiful too), there are no vendors on the beach who pester all the time.

Amazing food Beach People Weather Pool Everything about this place is top notch You will not be disappointed. The people were extremely friendly. They will do anything you ask. They make you feel like you have been best friends your whole lives. I will be coming back here for sure. Big thanks to the entertainment manager ashley. . She was amazing..

It was rainy season, but there was only a few days of the wet stuff. Every night was great and the entertainment was a show of local talent from steel bands to singers and an entertaining piano bar. The main pool and restaurants were great with a good variety and choices of food fair. Highly rcommended.

The staff everywhere was excellent. They tried their very best. However, I found the service in the al a carte restaurants very slow. The landscape of the property is commendable and deserves a 5+ rating.

The resort was beautiful!!! It was very clean. The staff were awesome especially Clayton in water sports he was very helpful and friendly also Vicente the chef he will make anything you ask for. We really enjoyed the song the staff sang to us when leaving. Hopefully we can go back next year! Lori & Moe

Lovely grounds. Friendly staff. This resort lived up to its reputation. The beach is great but not nice for swimming. I love the ocean but it was weedy. Do not choose Whitehouse if you enjoy a clear ocean. It was nice to not have to make reservations for dinner. Never a long wait, if any. Bar service in the evening, is especially slow. I enjoyed the morning aqua fit class and the included water sports.Overall, a nice relaxing vacation.

The Sandals experience came through once again! The resort is clean and well maintained. The room was the nicest of the Sandal's resorts we've stayed at. Food was fantastic and the staff worked really hard to accommodate dietary restrictions. The resort is a bit more isolated that I like, but that was a very minor thing.

Celebrated my wife's birthday in Jamaica, Sandals Whitehouse resort. It was truly a excellent resort, that lived up to my expectations. We had a walkout room in the Italian village. (excellent location, close to the beach, pool and all the restaurants.) The service was excellent, An effort by most staff to really make our stay as enjoyable as possible. A special thank you to O'Neil, a lifeguard on the beach who set me up with beach chairs near our room, and made a "Happy Birthday" message for my wife at our chairs. Really demonstrated excellent customer service, and great character. The airport and the drive in are time consuming. Customs at the airport was over an hour by itself. Sandals has a private room for arrivals where they collect baggage and offer drinks, very nice greeting. The bus ride is long. 1.5 hours!! Personally It's too long. After 3.5 hour flight, 1 hour in customs, you don't want to spend that long in traffic and on potholed roads. From the moment you arrive, the staff make a special effort to ensure your comfort and satisfaction. The room was clean, comfortable and well stocked. Well Done! The grounds were very well maintained, and for myself I enjoyed the well equipped gym. I arranged a private dinner on the beach, where we were personally escorted to our table in a Cabana and waited on exclusively. What an great experience. All around an excellent experience, I would definitely recommend it to any couple who wishes some private time and be treated like adults.

Other than the long drive from Mo Bay the vacation was fantastic. Amazing grounds. Super beach. Great food. Giuseppe's pizza everyday. Martini bar and fire tables were great atmosphere. Great diving. Sandals does it again.

Maintenance problems with rooms, lounge chairs hard to come by unless you are willing to get up at 5:30 am, service was slow, beautiful grounds, beach area rocky, drinks were good, food was generally good, weather was not great (windy and a couple days of rain).

The accommodations are second to none, staff was always eager to help and polite. The pools and beach was never busy, never any crowds to deal with. For any couple looking for a quiet, romantic get away this is the place to go. Definitely worth the money. Planing on going back.

Sandals Whitehouse is the most amazing place I have ever been. The pools are fantastic, rooms are large and all face the ocean, the people and service is very good, the beach is lovely, tons of selection for food and all is good. Can't say enough good things about this place, we will definitely be back.

This was our second trip to Whitehouse and it was just as great as we remembered it to be. Amazing property, great food, beautiful, tranquil beach and most of all the staff and service were the best and made our trip another one to remember. We would return again tomorrow if we could!

This was our third trip to Sandals Whitehouse & simply gets more enjoyable every time we experience the complete setting & staff ! Food & Service excellent ! Attention to details completes a relax state of Mind & Body. Be certain to meet & get to know staff members " Owen & Prince " Two personable individuals that are power houses of Energy & Personality !! Great Effort by Staff to make our Xmas holiday a long & lasting event. Well Done Whitehouse, it's worth the road " Trip " !

Sandals Whitehouse resort in Jamaica is an exceptional place vor vacation. We have spand 10 days in November there, and could not find anything wrong. Whitehouse is arrangd in 3 villages: Italian, Dutch and French being the furthest away from restaurants (6) located at one end. If you happen to be assigned to French, you need to walk ~ 15 min to restaurants. Dutch and French village has each a nice pool in front, where past the pool is nice beach, from every apartment balkony you see the ocean. Italian village is beach front. Grounds are kept immacules. Everywere the grounds are kept very clean. Service for rooms is very good, twice a day, rooms are very nice arraged including satelite TV and internet, and kept very clean. There is every night interteament at "la Cabare", very good, and twice outside at the main place we have lissened to Opera singer (exceptional performent) and cuntry singer very good. Food is very good and sevice exceptional. The Bayside resturant- very good for breakfest and dinner french cuisine-very good. Eleanor's: internation cuisine, a la cart, breakfest and dinner - Very Good, dress code (long pants)- only restaurant to require long pants. Giuseppe's: it is good Italian restaurant fo Lunch and dinner., Lumb chops supper. Jasmine's: very good, basecaly chinise cuisine. Neptune's: international, very good and the nicest setting. Blufield's Club, on the other end of the resort, Jamaican cuisine - avrage. We higly recommend Whitehouse aspecially for their hospitality and will be going back.

This resort is very spread out with most of the restuarants and shops in one end of the resort. If anyone has a problem getting around, it would be trouble. The food was great (all Sandal's resorts have good food), the room was good and the ocean view great. The staff we very good. We enjoyed our visit to Whitehouse and will be returning for Xmas 2014.

This was our first trip to a Sandals resort and it definitely did not disappoint. The staff was amazing, couldn't ask for friendlier, more accommodating people. The food was unbelievable, so delicious, better than anywhere we travel. The one small drawback was the beach, it was not good for swimming, rocks and seaweed, etc. However, everything else made up for it. Fire pits and Cafe that was open long hours were a real hit with us. We would recommend this resort to anyone.

This was our first visit to Sandals Whitehouse, we have previously stayed at Sandals Grande Riviera and Sandals Royal Caribbean. The drive from the airport was long (11/2 hrs.) but not as rough as some people have made it out to be. Overall the staff at Whitehouse are very friendly, helpful and want you to have a great vacation. Special thank you to Keon, Henry, Renaldo, Richard, Annakay and last but not least Shanice!, bartenders at the main pool swim-up bar. We never had a bad meal and tried all but the Asian restaurant. Try and get a table closest to the ocean for a great view of the sunset at Bluefields restaurant. We had a deluxe room and it was bigger than we expected, although it would be nice if all their rooms had bigger bathrooms like the higher level suits. My only other problem with Sandals in general is that in Jamaica you have to stay in a concierge or butler suite to get free wi-fi. We used Club Mobay before returning home and felt it was worth it for the comfort, food and service.

Great spot for couples in need to relax. Very clean and top notch resort with excellent services. I would recommend the concierge level rooms, as you get the extra mile from a service and amenities perspective. Food was excellent . Do not forget to visit cafe de Paris for great pastries and cappuccinos . Although the beach was eroded at certain areas with alguaes and jellyfish at times, we took advantage of every water sports, especially sailing.

Beautiful grounds ,absolutely we'll maintained lawns and amazing flowers and trees.Spacious rooms with stunning views and excellent service.Many a la carte restaurants with delicious fine food and a lots of choices. Unbelievable entertainment every evening in different schedules.Beautiful white sand long beach for a good walk.The best vacation ever!!!