This January 2024 marks our 7th visit to this resort in the past 12 months. The resort is awesome and always being maintained. I cannot say enough about the staff and supervision. They are what make the visit the best! We look forward to our last visit in February/March until we return in November.

We have just returned from our 7th visit to this resort, in fact our 3rd trip since January 2023. This resort is Awsome! All staff are unbelievably friendly and helpful. Supervisors are very visible and are very anxious to learn how your day is going, in hopes to make it the best possible. I highly recommend this resort. It is as it was pre-covid.

We had a very lovely time at riviera excellence. Other than a not such great internet connection I can’t think of any problems. Fabulous food !! Wonderful service. And we lucked out with the weather. It didn’t rain til we left!! One word: spectacular

This was my first trip to Mexico. I was amazed at the beautiful resort. Everything was spotless and the grounds were absolutely lovely. The service was excellent. The staff all wore masks and I never once saw anyone adjusting or lifting their masks. I felt confident that the staff at the resort were going above and beyond to ensure the safety of the guests as well as themselves. I highly recommend this resort and I hope to return there in the future.

This resort is absolutely beautiful. The staff is very friendly. The service is the best. The food at every restaurant was amazing. We had a swim up room and the bar service was great around the lazy pool. This was our second time at the ERC and it will not be our last!

It was our first time at this resort. We had previously been to another excellence resort and decided to try this location. We were not disappointed. It had the same service and format. From the moment we arrived we were taken care of and pampered by the wonderful staff. We stayed in the excellence club section in a swim up room. It's well worth it. The room was very comfortable and clean. The bed and pillows were very comfortable. The resort has their own app and you can see the restaurants and menus before you go to eat as well as other services offered at the resort. The beach was very clean. There was lots of chairs and cabanas to lie on. The drinks were great as well as the food. The night time shows were very entertaining. Overall the Excellence is a resort you can trust to be safe and entertained, a place to relax and enjoy your vacation.

Staff was so friendly! Genuinely happy to see you and help out however they could. I travelled solo and the staff made all the difference to my experience. The various pools made the resort feel very exclusive and boutique while still being able to maintaining the perks and amenities of a larger resort.

Most beautiful resort we have been to. Resort and grounds and pools are very clean and well kept . Many pools to choose from . One heated pool but we found other pools to be much more refreshing . Entertainment was great . Service was excellent everywhere we went . We never had to leave our chairs to go find a drink . And always could find a chair at ocean pools or bars any time of the day ! This resort truly was excellence . We will definately be returning !

From the moment we got to the resort (which was at 230 am) they were waiting for us with towels and champagne! We had the swim up room which was incredible and would highly recommend. The staff was great (Juan was our waiter that came around to our room everyday) and so friendly! It was windy when we were there so spent most of our time at the pool and lazy river. The coffee bar was great along with the martini and cigar bars. 10 restaurants with all different types of food ( lobster, Mexican, Italian, French, hibachi, Indian etc). They had a turn down service every night with the next day schedule! Overall best resort we have been to!

Clean Rooms - Great Staff - Great Food -This resort met all our expectations and we will definitely recommend it to others and will likely return again in the future. We especially loved the option of a lively time by the main pool or a quiet afternoon at the beach or another pool. Something for everyone here!!!

Excellence resort is absolutely a gem. The grounds are beautiful and clean the pools and the lazy river pool are amazing. Service is above and beyond. All the restaurants and buffet were delicious something for everyone. Nightly entertainment was great!

If we had not stayed at excellence playa mujeres last year, would consider this pretty nice but now getting tired.Beach was seaweed, ocean was sandy brown (blame recent storm).Restaurants' food was good.Wasting 1 hour to line up for night's hibachi is primitive, (how about each room reserves once per stay when arriving?).Turned off all lights during outdoor meal, had to leave for indoor diner.If you don't tip (or enough) then wait for second class service.Surprise first checked bag charge!!Free Valet Park N Fly was welcomed.

Everything about the Excellence Riviera Cancun was perfect. The staff are exceptionally poised and polite, with beautiful English. No issues of translation at Excellence. The grounds are beautiful, modern, airy and clean. Food is incredible. The restaurants have authentic cuisine and wonderful service - we enjoyed the Italian and Indian. Pools are heaven. We had a swim-up suite that was worth every penny. It's blissful to wake up in the morning, open the sliding doors and walk into a quiet pool just steps away. The gym is the best we've ever experienced with clean, well-maintained equipment. This is a short review, but I have endless compliments for this resort.

One of a kind resorts. We loved everything about it. The staff was fabulous and catered to all of our needs. The food was delicious in all of its restaurants. We are definitely planning to come back next year and would recommend this resort to anyone. Time of our lives.

From the bellman and the front desk lady who greeted us by name on arrival with moist towels, cold champagne and warm smiles, to our lovely room with a long stem red rose on the bed and an ice bucket with more champagne and fruit, our stay was the BEST for quality of food, accommodation and service in over 35 years of travel to this area. I would feel confident in recommending it to anyone. All my room requests were met plus an emailed one for a possible close-to-the-beach location. Fabulous!

We arrived at the hotel and were informed the swim up suite we had booked was not available. We were provided an “upgrade” to a regular room. We were told we would be moved the next day. Despite our strong negative reaction, the front desk person just shrugged. Management was not informed until we had a major melt down after waiting in our room the next day for 3hours, no information was provided. We continually had to call the front desk and speak to a new person, each time we were told 20 minutes. Then, we’d have to call them back... it was very frustrating and was a very negative start. They eventually had a manager speak to us and provided a 25 minute massage. Sorry, but it was not enough. The rest of our holiday was good. The food was just ok, very salty. Staff were very nice.

On our 4th visit to the Excellence Cancun, we discovered this resort has actually become even better. As always, the staff really does make the difference and we cannot say enough good about each and every one of them.

This was our first all- inclusive vacation and thanks to Lisa for all the time spent helping us decide, we had an unforgettable holiday. The staff was amazing and each time any of them passed,you were greeted with “OLA”. The grounds were beautiful and everything was spotless. Rooms were gorgeous with all the amenities you could ever need. We never had a bad meal the entire week from room service to fine dining! There was a variety of ages from young adults to senior citizens but there was something for everyone. If you wanted beach activities and music during the day or a quiet place on a comfy lounger to read a book or just relax, there was always a spot. Nightly entertainment and 2 special event dinners were excellent. Very easy to book a side trip to Tulum. (Highly recommend) Only complaint heard from anyone there was the coffee in the restaurants. Majority of people went to the Aroma Cafe daily and would bring their coffee to restaurant of choice. Many people we met were repeat patrons of Excellence Riviera or if their first time were already planning on going back. Thanks Trip Central and Lisa for helping us choose Excellence Riviera! We truly were pampered and had a relaxing week.

This hotel is extremely clean and the employees are friendly and very hard working. Everyone is there to make you happy. The layout and the beauty of the hotel is that you can party at the party pool or lazily swim or float around the lazy river. It's up to you. They had excellent entertainment and the day of the dead and Hallowe'en were exceptional. Live bands of various music. The food is amazing and we loved the French, the Grill and the Lobster house. The food is fresh and a huge variety. I have an MSG allergy and they were fantastic about making sure I didn't get exposed. Margherita in Aroma makes the best cappuccinos around. This is our 2nd visit and we would definitely go again. It was my sister's birthday and her and her husband's 25th anniversary. They did amazing dinners for us, sang, had balloons and really made the celebrations special. THANK YOU!!!!! My only complaint is that the A/C was way too cold in the room and didn't seem to change no matter the setting. We didn't want to change rooms so didn't say anything until we checked out.

This is an amazing 5 star resort where the staff are friendly, kind, helpful and plentiful. The grounds are beautiful and well kept. The food is wonderful although we mainly ate at The Grill. The rooms are gorgeous and the housekeeping staff do an excellent job. I enjoyed the turn down service as well. Our swim up room was on the heated pool thankfully since the weather was not very hot. I wish they would heat the pool with the swim up bar. They have daytime and nightly entertainment which I would call average. The beach has many palapas to sit under, but is not good to swim in due to an abundance of seaweed. The staff work tirelessly to clear the seaweed from the beach. Overall it is an truly amazing resort!

We recently had the pleasure of staying at the Excellence Riviera Cancun and no words can truly describe our experience. This resort exceeded our expectations in so many ways. The management and staff pay attention to every detail to ensure you are pampered and cared for. It is the people who work at this resort that make it stand out above the rest. Everyone smiles and greets you with a genuine "Hola" to make you feel welcome. The food was incredible, the pools were amazingly clean (we were fortunate to be near the heated pool), the grounds were cared for to perfection. I would highly recommend this resort to anyone looking for a place to unwind, relax and get pampered! My only suggestions would be to perhaps have more heated pools so that guests would be more inclined to swim on cooler days. The pools can be very cold, even the swim up bar. Some days there was no one in the water as they were so cold. Also, we wished we could have a better variety of night time entertainment, perhaps that was more reflective of the culture.

I spent a week at Excellence Riviera Cancun in mid-January. I had a fantastic time. Good things: • First and foremost, the staff. Friendly, courteous, helpful. And I mean everyone – housekeeping, bell men, reception, gardeners, restaurant staff, management; • No wristbands; • No towel cards and no need to exchange towels. Unlimited towels are available in several locations and there are bins to dispose of them when you are done; • Adults-only – need I say more? • No reservations required at the a-la-cartes. • The food was always good to great. The selection at the buffet for breakfast was incredible. • Aroma coffee shop near the lobby served very good lattes and cappuccinos. • Lots of live music. Breakfast buffet had a guitarist or saxophonist or keyboard player. Early evenings there was a different live band each day in the plaza outside the theatre. Not as good things: • Housekeeping service was at a different time every day, sometimes 10:00, sometimes 3:00 or 5:00. I was able to be as busy or as idle as I chose. There were lots of activities during the day – Spanish lessons, cooking demos, audience participation games, music trivia, bingo. I never had a problem getting a seat on the beach. I went on the bike ride to Puerto Morelos. I walked on the beach for about an hour every day. I never felt unsafe. All in all it was an excellent experience and I would highly recommend this resort.

This was our 2nd time at Excellence Riv Cancun and it was just as amazing as the first. The fact that we met many people who said it was their 3rd/4th/5th time at this resort is a testament to the quality of the resort. The staff is great, always working hard and happy to see you there. The restaurants are all great- Basmati and Chez Isabelle were our favourites. The pools were immaculate and the grounds just beautiful. They are constantly cleaning, painting, grooming.... It is a quiet resort, with the average age probably 45+. The main pool is definitely where the action is- pool games, music, swim up bar... Every afternoon there is live music at the Sole bar at the main pool. There are lots of quiet areas around the other pools and the lazy river is so beautiful and serene. We've never went to the same resort before, always wanting to try something different but I have to say our next time back to the Mayan we will be making our third visit to Excellence Riviera Cancun as we couldn't ask for anything better.

Very clean, staff is very friendly & always great @ helping you in whatever you need... Wonderful resort Food was very good Beach was Awsome always being clean Music was excellent Not to far from the airport

From the pickup at the airport in a private vehicle, our stay was just amazing. The staff was exceptional in ensuring our stay was a memorable one. The food was great and the drinks were awesome. I have no complaints about this resort. Just fabulous!

This resort offers great food with 9 restaurants to choose from and it has lots of very friendly staff to make your stay memorable. The rooms are huge and come with all the comforts you would expect and it offers a great beach.

This resort is by far one of the best places I have been to. This is our 3rd time and it definitely won’t be the last. Customer service is excellent. The set up and food are phenomenal. We stayed on the third floor in building 4. I have stayed in other building and did not find one better than another. My favourite entertainment this year was called a silent dance. Everyone wore headphone and there were three different songs playing on different channels of the headphone. The whole crowd was up dancing the whole night. Such a fun night! Hope they have it again next year.

This was our 4th visit to ERC. We liked it as much as we have in the past, hence the repeat visit. We met many repeat travelers and that is always a good sign. One complaint. I emailed 2 months ahead to request building 6 for our swim out room and emailed again 1 month before as well. When we arrived, we were placed in building 5 swim out - absolutely no sun at all at the room. As a result, we were up with others, seeking out loungers... we did not use the swim out room area at all. I would never get a swim out room at this resort. Many of the buildings have shade part to most of the day. Swim out here is not worth it. (unless you get ocean facing excellence club swim out rooms) Food was fine, everything else was consistent to previous visits. Lovely place, just do not waste your money on a swim out room. Great location, not far from the airport. Beautiful beach. Lots of pool to go around. One heated pool. Friendly staff. Good service.

Our trip was amazing- very plush experience. Loved the location. The rooms were great, food was exceptional. We were entertained with great music and a "funny money" black jack night. Service and staff were great .....what else could you ask for? Would return to this resort hands down one of the best!

We traveled as a couple from Sept. 18 to 25, 2017. Booked an Ocean Front Roof Top Terrace in the Excellence Club. We arrived around 13:30 and check in was a breeze at the EC lobby. Our room was perfect and the Terrace, WOW, spectacular! We did enjoy the view, the plunge pool every morning and every night. We absolutely LOVED it! Everything was perfect from day one until we left. Everyone one we meet is smiling, acknowledging you with a warm and friendly Hola!! Always making sure we are having a great time and more than willing to help out in any way! Service from everyone was great everywhere on the resort. If you want a shaded spot by the EC pool, get ready to be out before 7 to reserve a spot. Otherwise, there were always plenty of available chairs or bed on the beach. Servers come every 10-15 minutes to make sure you have all you need. EC staff come with you, brings a bunch of towels to prepare your chairs for you, bring some treats during the day, clean your glasses, etc... We were spoiled!!! Food was great like last time. We enjoyed Chez Isabelle Twice, Basmati, The Lobster house and a romantic dinner on the beach. Every meal was great! The lobster house for breakfast close to the beach is a must. One morning my wife wasn't very hungry and asked if she could have a plate of a few assorted cheeses. You should have seen the plates they brought. It is never a bother, always so helpful and trying their best to make sure you have the best vacation possible. We have tried many 5 star resorts over the years and The ERC is the one for us. Just big enough that no matter where your room is, you are no more than a 5-7 minute walk away from anywhere you want to go, great beach, Quiet and not so quiet pools everywhere, great rooms, clean, wonderful gardens, amazing staff, no bracelet, no dinner reservation, 9 or 10 restaurant to choose from and close to the airport. Again we highly recommend it, great value well worth the money!!

Pools were amazing. Loved the lazy river! Rooms were beautiful. The only downside at all was the ocean had a lot of seaweed in it. Service was excellent anywhere you went. Drinks were great. Loved not having to reserve restaurants.

Best service we have ever experienced at all inclusive. Rooms Spotless Room service great and prompt Staff can't do enough for you Every meal was great They had live Music everyday in the afternoon at main pool Which we loved !

We have never been anywhere south so we have nothing to compare to but we were so overwhelmed and impressed on the first day. The staff truly are amazing. They go out of their way to talk to u and make sure your stay is excellent. Their entertainment was great too. The activity staff never stops, they were always putting something on for the guests. Our room was always spotless. My only complaint was for a luxury hotel the towels were pretty tough feeling in the rooms and the bed was hard but thats minor. The grounds were always kept so clean. We would definitely go back to this resort and recommend to anyone going to Mexico. It's close to the airport so you are not wasting time traveling and the staff really do make you feel like royalty. Food was great too. The only restaurant we were not a fan of was the lobster house a and that is only because we are from Atlantic Canada and seafood is our thing and this was a different taste. But overall LOVED IT and miss it already!!

It was a clean, well manicured property. The room was well serviced, including a turndown service every night, and mini bar replenished daily. The beds are very high and we had to have it lowered, there was no difficulty having this done. There was no shade outside our room, therefore we could not use the bed and hammock provided for our unit; we had to seek shade elsewhere.

Just spent a week at the Excellence in Cancun Mexico. I have been to many all inclusive resorts before and by far this was the best. The staff, food, set up was perfect. The room was stocked everyday with water, munchies,,beer, pop etc. Staff was always so helpful, would bring you water, or drinks etc wherever you were in the resort. Dinner at night was in one of I think 7 amazing restaurants with no reservations or any hassles. We had a swim up suite, the waiter that came by spa #1 was just amazing, so happy and accommodating. The only thing was the beach was just ok. Lots of seating, but a little small. There was so much else to do it didn't bother us at all. Look forward to returning to Excellence one day! Enjoy your stay!😄

My sweetheart and I enjoyed 10 nights at this resort from March 04/17 to March 14/17. I have never written a review about a resort in the past because I just didn't think the place was worth it until now . This resort I feel is truly a 5 star + resort . They seem to do everything right and are always very happy to make you happy and satisfied .The resorts grounds are kept immaculate and we couldn't help but notice the abundance of staff maintaining , cleaning and servicing everything and everyone . If you called for a service repair , they were at your door within 5 minutes and then you received a call immediately after the repair person was there verifying that the issue was corrected . We noticed there was always a manager walking around the resort days and nights , including the restaurants taking notes and I believe this is why this resort is so well run and maintained . Just to emphasize this , we were having supper at the Mexican Restaurant one night and a manager asked us how we liked the resort as well as other questions and after we told him how much we loved the place , my wife being vertically challenged a little mentioned to the manager that her only complaint was that the beds were a little high for her to get into and that a stool or something would be nice to have in the room for her to get into bed . The manager just smiled and jotted something down and we never thought any more about it. The next day while we were out of our room , they came in and lowered the bed for her !! Needless to say , she was overwhelmed by this because at the most she thought she might get a stool to help her get into bed . We were told that this resort was at 80% occupancy while we were there , but it never felt even half full , in fact most days it seemed like there was hardly anyone there. You never had to save a chair or bed at the beach or around a pool and there were more than enough available at both . The main swim up pool was really the only pool that you had to get there early for a chair. The servers were always checking on you if you needed drinks no mater were you were even on the beach . Room service was very fast and we never waited more than a couple of minutes at one the 9 a la carts . We loved the fact you didn't have to reserve where to eat each night . We also loved that you can get any premium liquor and beer . The Grill was a great place to have lunch and they even have a wood fired pizza oven at the main pool bar with great pizzas . As well at this bar , every day there was live entertainment which we loved regardless of where you were at the bar or as we were at our swim up room in building 7 . We met allot of really nice couples that felt the same way and many of them were return customers , some more than at least 6 times . We also noticed a very good mixed age span at this resort from young to older couples which to us indicated there was a good variety of activities for all age groups . Great relaxing resort that we highly recommend and we will definitely return too. The only down side to this resort is the sea weed on the beach and in the ocean water when the wind is up , and the wind is usually up in Feb and March. That said there is a lot of beautiful beach front at this resort and it is wide. The seaweed is cleaned up daily by the crews all day long. We did have 2 calm days , and when that happens the seaweed is minimal and swimming in the ocean is beautiful. Room tip : Building 6 or 7 . Both are near the heated pool , activities and closer to the restaurants and main building/theater . Thank you Trip Central and Shelly D for all their help with choosing and organizing our travel needs . This was our best vacation ever.

My husband and I really enjoyed this resort. It was clean. the grounds were beautiful, the food was delicious and the rooms were great. The staff were very friendly and we enjoyed the entertainment. We would certainly recommend this resort to friends and family

Just returned from an amazing 10 day vacation at Excellence Riviera. Stunning grounds, everything well kept and immaculate. The staff are amazing and really go the extra mile to ensure you have everything you want to make your vacation perfect. The food is very good with varied food selections in the buffet restaurant for breakfast and lunch or you can have an ocean view and order off the menu if you prefer. There are ten different restaurants to choose from in the evening with something for everyone. Our favourite was the French restaurant with Basmati, the Indian restaurant, a close second. No reservations required. (A big plus for us.) Only a short wait some nights but you are given a pager and can enjoy a drink in the martini bar or the outside entertainment while you wait. Each evening there is a live band playing before dinner followed by main entertainment event and often more live music/dancing afterwards until about 11 pm. Excellence Riviera offers lots of activities if you choose to participate. The gym is well appointed and they even offer fitness classes (included) or personal training for minimal fee. Very impressive. The only downside is that there is lots of seaweed washing up on the beach. Excellence does a great job of removing it in front of the resort but if you like long walks on the beach, the seaweed is an issue as other resorts or private residences don't remove it as well as Excellence. An excellent resort, I would definitely recommend it to anyone.

We stayed in the Excellence Club Section and cannot say enough about how great this week was. The room was beautiful and so clean with ocean view. We rented a VIP Lounger and we're so spoiled all week. The food was very good and most of all the staff were the nicest people you could meet. Special shout out to Luis and Enrique at the beach. Will be going back next year.

From the second we stepped out of our private transfer van from the airport, we were treated like royalty. The food was amazing. The staff couldn't do enough for u. The entertainment was nonstop. We were pleasantly surprised.

The hotel was wonderful ..the food was great... the buffet was great ...We did wish that the buffet were open for all 3 meals. Sometimes when you are away you really do not feel like going to a fancy restaurant every night and it would have been nice to just relax and use the buffet. The beds are very high an while we did not really have a problem I wonder how vertically challenge folks get into the bed at night. The grounds are very well kept, the people who work there are friendly and very accommodating. The pools are clean and I saw them being tested every day. There are plenty of lounges ...no real need to put out your towel to save a spot ...this is a good thing for late sleepers.

My boyfriend and I just got back from our trip at Excellence Riviera Maya. This resort is truly amazing! All the staff at Excellence Riviera Maya are super friendly, kind and courteous. Our first night we were upgraded to the two-story rooftop terrace suite free of charge for the night as our junior swim-up room was not ready. The rooms and grounds are very well kept. Every morning the staff were cleaning the pools and seaweed from the beach. Our rooms were cleaned twice a day and our mini fridge was stocked daily. The food was AMAZING!! We loved the French restaurant, the Italian Restaurant, and The Grill. The room service food was also very good. The only restaurant we did not enjoy as much was the Mexican restaurant as we felt it was too 'authentic' for our tastebuds. The drinks are also delicious... definitely not chintzy with the alcohol! Since the resort was adult-only it was very laid-back, quiet and relaxing. We never had to worry about finding chairs at the beach. The pool chairs seemed to fill up a bit quicker but we could always find a spot somewhere along the lazy river if need be. We loved every second of our trip and we will definitely return!!

This hotel offers the best service we have ever experienced and we travel allot. We stayed in a swim up beachfront room in the Excellence Club and it was wonderful. The food in every restaurant is very good including the buffet for breakfast and lunch. There is a huge variety to choose from and no reservations are necessary. We did not have any problems getting into any restaurant during our 7 night stay. We especially liked the Indian restaurant "Basmati" The food was amazing. The French restaurant is very good we went twice order the French Onion Soup for a real treat. The staff in the Excellence club were so accommodating and friendly they made our vacation. We will be going back to this resort and may try the new one in Punta Cana later this year. Thank you for a wonderful trip.

This was a great resort! - The layout is very well done. Everything is close by, but it doesn't feel like one big building - Great restaurant variety. Several are served by the same kitchen, however we only ate at the same restaurant for dinner twice over 10 days - Good quality food - Efficient room service - Huge variety of alcohol, ie many different kinds of tequila, and helpful bartenders - The layout of the pools is well done, it never felt crowded - Good variety of lounge chairs, covered beds, etc. around the resort and on the beach - Large, comfortable, and well air-conditioned rooms, quiet at night.

Everything, everywhere, everyone were perfect!!! All staff were trying to do the best what they could do for you. All rooms, floors and restaurants are amazingly clean and a perfect conditions. I really recommend this resort for everyone who want to get away. Thank you very much for wonderful service during our staying.

We opted for The Excellence Club, worth every penny. Wonderful room with view of the pool, beach and sea. Never saw a staff member who wasn't smiling and helpful. Food was very good and it was nice that reservations weren't needed. Bars were plentiful and well stocked. The grounds were spotless and in spite of an 85% occupancy, we never felt crowded. Check-In and Check-Out was handled very well and quickly in the Excellence Club lounge. We had the best Margarita that we ever had in the lounge. They also provide food at a small buffet in the lounge. It was very good and tasty. Nightly entertainment was quite good and there are plenty of activities to keep you occupied if that is your choice. Pools and beach were very clean and we had no problem getting space at the beach. It wasn't necessary to get up and reserve a place at 7:00 AM. A wonderful week at The Excellence.

This hotel was beautiful and the food was great. My only complaint is that the pool bar was not heated nor was the lazy river in front of our room. We still loved it and would return. The staff were amazing and no was never an option when you asked them for something. They go above and beyond.

This resort is close to perfect, the food, the staff, the comfortable rooms and winding pool made our week there the ideal for a recharge. The perfect place to be LAZY! Food – probably the best we have ever had while at a resort or even a cruise for the matter. I am not a fan of buffets so this was one of the reasons we choose this resort. There are many A la Carte restaurants to choose from, unfortunately one week was not enough time to try them all, but those we ate at were all wonderful. They even offer a pool/beach food menu that will be delivered to your lounge or beach bed. Staff- This resort is well staffed and the folks that work there seem to really enjoy their jobs. Always smiling & offering a greeting. Rooms – I loved our suite, it was spacious & had lots of room for storage. The bed was comfy and the sheets & towels were changed daily. Our room was made up by lunchtime every day. The mini bar was also stocked daily and offered lots of choices. Wine, red & white, beers (a few different kinds), juice, pop & water. Also potato chips, snickers bars, M & M’s & Oreo cookies. Pools/Beach – I prefer a beach over a pool, unfortunately this beach was a disappointment. The water was murky & had bits of seaweed floating in it. There was also quite a bit of seaweed being pushed ashore, however the resort did a fabulous job of keeping this cleaned up. They have a tractor that rakes the sand and it is in use often. It was very windy when we were there so the waves were high and a couple of days red flags where on the beach. I am not sure if it is the time of year (November) or if this is the norm year round. The pools where fabulous! We spent our days at the winding river, I can’t stress how lovely that was. They provide floating rafts that you can paddle or just lay quietly on. You can even have drinks delivered to your floatie!! There are a few different pools to choose from, depending on how lively you would like your day to be, will dictate which pool you choose.

This was our 4th visit to Excellence, 3rd at this location. We have tried other resorts in the past but have found a great balance in this one. The food is excellent, there are 9 restaurants (no reservations) at night (buffet is closed) and several options for lunch. This is an adults-only resort and for us, it is just the right size. The staff here is why we like this particular resort - very friendly and professional. The management runs a tight ship here as there is a lot of competition in this price range. One of the best things about this place is there are a lot of palapas on the beach and we were always able to get a choice one at any time of day. Yes, there is a lot of competition out there and a lot of good resorts - for us, we have found our comfort level here.

The Grounds are meticulous and the service was great. The restaurants are very good. The rooms are spotless and spacious. The entire property is beautiful and I would definitely recommend it. The resort is very close to the airport which is always a plus.

Perfect holiday at an amazing resort. Top marks for cleanliness, service, food and beverages throughout the resort. Even the weather was perfect. Not one complaint about anything. If I had to make a suggestion for an improvement, it would be to increase the shaded areas for seating around the Excellence Club pool. But we spent our days on the beach and there were plenty of lounges in the shade.

our vacation was amazing from the time we got to the airport. we purchased option plus and it was fantastic! check in was amazing at both airports. No line ups just so convenient. I will do that again if not business class. the resort is also one of our favorites. We have been there 4 times and love it ! The staff are amazing and so friendly Amabele and Moises and Joseph in the excellence club pool area are the best! They bend over backward for you! Food at the resort is always amazing. seriously I cannot complain about a thing. we love this resort and will of course return!

This is a spotless, well maintained resort that situated very conveniently, transfers are easy as is check in. There is some room for improvement on the food ,it was good, but not great. Customer service is fantastic across the board. It would also be nice is there was a little more "action" around the pool area in the afternoon.

Hotel was amazing. 7 restaurants and none required a reservation. Food in all was fantastic and the staff went out of their way to make you feel special. We will definitely be going back to this hotel.

It was an amazing resort. The best I have attended, better by far than a cruise. All staff seem very happy and available at all times. The shows were great, and the Mexican night and Oscar event were fabulous.

This resort is as good as it gets. From the time you first arrive, to the time you leave, you will be well taken care of. The rooms are very well set up. ( I would recommend a swim up). Views are all good. Bar fridge well stocked and refilled daily. The grounds at Excellence are very clean, well looked after. And all restaurants are first rate. There is always something to do here. Nightly shows, games at the pool and beach, you are never without something going on of interest. The service at any level with in the resort is better than we have ever experienced elsewhere. "A Tip of the Hat" to Excellence Riviera Cancun's team... you have it right.

So much more relaxed than a family resort. All a la carte restaurants very good (no reservations necessary). House wines good quality Chilean, with a decent list of extra-priced wines. All bars serve premium brands by default. Entertainment geared to adults and mostly very good. Rooms very nice and well maintained. Wi-Fi free but a bit spotty. Swim-up suite worth the extra cost. Staff excellent and friendly. Lovely beach, excellent pools. WestJet Vacations and Best Day Travel (on site) very helpful. And no one tried to sell us a time-share... that's a first!

Beautiful resort. Amazing food and drinks. It was like eating at the keg for every meal. We really liked that it was a la cart for every meal. Lovely resort, beautiful beach. Loved the amount of beach/pool beds they have.

Hotel service is "excellence" in all ways, from the staff to management, they made us feel special from the moment we arrived until we sadly had to leave. Great food, 1 heated pool and great beach for swimming and walking to the little town.

This is our second time here. Highly recommend. Wonderful friendly staff, beautiful beach, clean rooms. Excellent food. Have been to Excellence in Punta Cana twice, Excellence Riviera Cancun twice and Excellence Playa Mujeres once. Very happy with the Excellence Hotels but prefer Mexico. Have nothing negative to say. We are so happy in fact we are bring our children and grandchildren to the Finest Excellence Hotel in Cancun April 2016. Hoping they are as good as their sister hotels.

Clean room, friendly staff, wonderful pool, good food, fantastic beach, average entertainment.... One of the best adult only resorts in Mexico. I have been different places last few years, but this is the one I would like to go again...

The hotel was perfect. It was just what we needed to to get away and relax. The lazy river was awesome. The food was delicious and the drinks were right on point. We had a swim-out room and I would definitely recommend upgrading to that room. We didn't upgrade to the Excellence Club level and we didn't feel left out. The nightly entertainment was great. Loved the fire show.

The food was exceptional. Many great restaurants to choose from and no reservations needed. The hotel was clean with top notch service. They provide every comfort you can possibly want. My only complaint would be about the beach. Much sea weed is tossed on the shore by the waves. A tractor drives up and down the beach all day, hauling away the sea weed. The tractor is loud and smells of diesel, and is very annoying. There is a lazy river and the hotel provides many mats to float along its path. Many activities are available, such as kayaking, beach volleyball, food and drink preparation lessons, dance lessons, etc. You can be as busy or as lazy as you like. For the most part, this is a resort of those who like a tranquil experience. The few hard-party hounds we saw were the exception. The evening shows were good for the most part, especially the singers in the square in the early evening. We have visited this resort three times and have never been disappointed. The guests seemed to be mostly a mix of British, Americans and Canadians.

This resort was almost perfect! If you could put that pretty water that I have had at resorts in Cuba, at this resort, I don't think I would ever go to any other resort ever again. I know this is not the resorts fault. The resort....wow!!! Everything about it was great, it looked like everyone had a great view and the rooms very nice and well kept. The room was cleaned twice a day with lots of fresh towels and facecloths. The mini bar was also stocked everyday, with different kinds of drinks, including pop, juice and beer. There were also snicker bars, m &m's, and oreo's. We did not upgrade and felt we were not missing out on anything! The food was good and there was a large menu you could order off room service , open 24 hrs. Breakfast was good, you could choose the buffet or there were at least two other places to order off a menu. I loved all of the options for lunch, several restaurants opened depending on what you felt like. if you didn't feel like throwing on a cover up or t-shirt, there was a place on the beach to get lunch. For dinner there were no reservations needed which I love! If the restaurant you chose to dine in that evening was busy, they would give you a buzzer and you could wait at one of the fabulous bars while waiting for a few minutes. I think there were 8 restaurants to choose from, all great. There was also a new coffee shop, called Aroma, it was soooo good. Amazing specialty coffees, as good as Starbucks! The beach was great with lots of loungers and never a problem to get one. Nice white powdery sand. Lots of places in shade or sun, depending on what you are feeling. The beach service, fantastic, hardly finished one drink and someone there asking if ready for another! The pools were the best I have seen. There were lots of floaties to grab and laze around the lazy river, very relaxing. There were also several chairs around the pools, sun and shade. There was also an amazing spa, the building was gorgeous. I did not do the spa experience, but everyone that did says it was great. You could grab a floatie and float around it, the soft music and the smell coming from it, was so relaxing in itself. I will go back to this resort some day and plan on doing one of the spa treatments. There were so many good things about this resort, one being no beach chair reserving, loved, loved it! You could go to the beach at 10 and there would still be lots of chairs, and the beach towels....never a shortage! I loved the entertainment here. There was always something going on. Music at pool everyday and the beach being so close you could hear it, really liked this aspect of this resort. There was always music at the little plaza - pre dinner everyday, really enjoyed this and then more action at theatre at 9 or so, everything quite entertaining, would have to say Michael Jackson show was my favourite. I could go on and on about this resort. We have been to a few over the years and always have gone a 4 or 5 star, but this was far the best, I cant wait to return here.

Nice rooms, very friendly staff.. We have travelled all over the Caribbean and been to 6 sandals.. Only resort we have been to twice.. Love the food, the lazy river pool and very quiet.. Love that adult only, great gym and comfortable beds

If you are looking for a beautiful resort with everything you expect in a luxury hotel, search no further. The Excellence Riviera Cancun delivered the wonderful experience we were looking for. A short 20 minute commute from Cancun airport and you're there. From the "welcome home" greeting upon arrival at ERC, to the hug good-bye from the entertainment staff, we loved this resort. We've been to Cuba, Dominican and Mexico before but this resort topped them all. The entire staff on this resort go out of there way to ensure your stay is enjoyable and memorable. The resturants were all lovely with exceptional food and atmosphere. No reservations were required which we really appreciated. The daily and nightly entertainment was the best we've seen for resort entertainment. The live musical acts each day were exceptionally good. The Mexican Fiesta night was a highlight for the nightly entertainment. The resort grounds are extremely well kept and maintained with gorgeous flowers and schrubs wherever you look. If you like quiet areas to read, sunbathe or just relax in the shade away from the entertainment, there were plenty of spots along meandering pools around the resort. If you like music, entertainment and contests with plenty of action, there is lots of that too on the beach or at the pool bars. Our room was clean, inviting and had very comfortable beds. The large shower was wonderful. Our balcony was spacious with a chair and custom lounger. The fridge was well stocked each day with cold beer, water, juice and soda. The room also came stocked with wine, vodka, rum, tequilla, snacks. We stayed in Spa 3 on the third floor which gave us a great view of the resort and the sun rising each morning over the Carribean Sea. We enjoyed the resort activities very much. Archery, air rifle, beach volleyball and a bicycle ride to Puerto Morellos to name a few. We did a 1/2 day excursion to Playa del Carmen and shopped while we strolled 5th Avenue. The ERC is an outstanding value for this level of resort. We met many nice guests that were from Canada, United States, Britain and Scotland. We did not take advantage of the spa but heard many great reviews from other guests of the resort. We will definitely take advantage of the spa on our next visit to ERC.

Very relaxing resort .. Rooms nicely renovated, gorgeous grounds and very quiet spots along the lazy river.. Staff very friendly and loved the Indian and French restaurant.. We have been to 4 sandals resorts and excellence is on or above par to sandals resorts.. In our travels this is the only resort we have come back to for a 2nd visit.. Not the nicest beach ,but loved the spots around the pool.. Book now as you will not be disappointed.. Also loved the gym as great equipment, clean and modern.

I have been to many all inclusive resorts and this one was the best I have been to so far. It was a perfect size to get around, the food was amazing, I loved not having a limit on resteraunts and not having to make reservations in advance. The rooms were beautiful and the service was top notch.

My wife & I spent our honeymoon at Excellence Riviera Cancun & it did not disappoint! It was truly incredible, from the service, to the restaurant & layout of the resort. We have been down south the past three years always staying at nice resorts of at least 4 stars and above. The Excellence Riviera Cancun is indeed a true 5 star resort for great value. With 10 restaurants the resort boasts a variety of food choice from Indian, Japanese, Mexican and even has a Tapas restaurant. The place never felt crowded and if you wanted to get away to a secluded area, they weren't hard to find. The service was fantastic, with each staff member tending to your needs. My wife and I found that there was always someone cleaning around the resort, the place was extremely clean. To summarize...just go here.

We had a wonderful vacation at the resort. Awesome food, great pools, spa and surrounding areas. Only issue was the beach chairs being very uncomfortable, but wouldn't make or break the deal!! They really need to stretch the fabric again as you can see the plastic bars under the fabric. Other than that, GREAT vacation. Can't wait to go back. French had the BEST food, then Spice , Then Italian. didn't do the Tapenyaki grill at spice though so can't comment.

The facilities are superior, the food excellent with one minor exception. The staff pleasant throughout our time at the hotel. We really enjoyed our one week stay and will return sometime in the future.

The resort itself was amazing. We absolutely loved the swim-up room. The food for the most part was very good. The NYE dinner wasn't great, but can be expected when they were serving probably close to 1000 meals. We didn't get to try all of the restaurants as they had a beach buffet one night, the NYE dinner, and we also had dinner on the beach as part of the honeymoon package. The only restaurant that we ate at and didn't particularly enjoy was the Italian one. The Indian restaurant was definitely our favourite meal. The spa was absolutely amazing. The facilities were top notch and the service impeccable. My wife says that it was the best massage that she has ever had, and the therapist even put a fancy braid in her hair during the scalp portion. Being able to do all of the hydro therapy and the massage together as a couple was a really nice experience. Where the resort fell short was in the service. With a few exceptions (our pool waitress, the Asian restaurant, the spa, and our beach dinner servers were fantastic), the service left a lot to be desired. It appeared at times as if they were understaffed. The staff that they did have on often seemed unhappy, or didn't care very much about the guest experience. You would often see staff socializing with each other, while ignoring guests. There was little consistency with things like the minibar being restocked as some days is was restocked early morning, other days very late in the day, and one day extremely late after we asked three times to have it done. With the exception of our last day, the maid service was not what I'm used to. Some days it only consisted of them making the bed and replacing towels. Our bathtub was dirty for 2 full days at one point, and they often left without sweeping up sand off the floor. If the service was on par with other resorts that I've visited, then we would definitely go back, probably multiple times. But I don't see myself spending that much money again for that kind of service. It really is too bad, as we absolutely loved the resort. I would rate the physical resort 5+ stars, but the service 2.5 - 3 stars.

My husband and I stayed here for our Honeymoon and it was absolutely amazing!! Food is great, restaurants are amazing, staff is unbelievable and rooms are clean! Best vacation we have had yet! Great!!

The resort could accommodate people with mobility issues. If you choose to take a family or friend who has difficulty with stairs or requires a wheel chair, this is a resort for you. Almost all venues, accept the beech are wheel chair friendly. You cannot make sand stable enough for a wheel chair, but the pools, hot tubs, and all but one restaurant had easy entry access. On the first day we had some confusion about room cleaning. I called the front desk and they put us on an early morning daily schedule. After that, we would go to breakfast and upon our return our room was cleaned, towels changed, etc. The hotel was laid out very well making finding locations, restaurants, activity areas, etc. easy to find. We participated in air rifle shooting and archery although there were many other activities running all day and into the evening. There is a small gym; it had about eight cardio machines and a variety of dumbbells, plus major muscle group machines. I would like them to add a machine capable of allowing pull -ups and chin- ups. Every evening musicians and bands would come to entertain us.These activities occurred in the early evening and later on into the night. All shows were tasteful and entertaining. I was especially impressed with the early shows, starting around 6:30 pm, as we like to go to bed early. The staff were incredibly friendly and welcoming. We had a problem with a broken item in our room, I called the office, a repairman arrived within 15 minutes, completed the repair quickly and departed. We received a call almost immediately to enquire if the repair was completed to our satisfaction, which it was. There was a lot of seaweed on the beach, but that is the weather not the resorts fault. There were almost always enough beech towels and usually good seating, whether by the pool or at the beach. My family and I, particularly enjoyed long walks on the silky, sandy beach. We had a wonderful holiday and would seriously consider this resort again.

The grounds,buildings,beaches,pools and everything else was amazing.The service was second to none and all the people were very friendly.We also loved the 24hr room service.The way they up keep the hotel you would think it was new,I would be scared to try some where else now in fear of big disappointments.

Our 5th visit to Excellence Riviera Cancun, November 22 – December 6th, was excellent. We were delighted to find the road from the highway to the resort has been paved; what a difference. We received a warm welcome from Gustavo, our favourite former waiter in Barcelona who is now with the bellboy team. The front desk staff went above and beyond to ensure we had a room we were happy with; 6307. All the in-pool loungers and side tables have been replaced, the gardens immaculate and an overall bright, clean feel to the resort. The food was the best ever. We enjoyed breakfast and lunch each day at The Barcelona and there was something to please every taste. A friendly greeting from Gabriela, Armando to ensure everything was running smoothly and Isac, Jose and Martin to look after us made for a pleasant experience each day. The addition of the Mexican specialties at lunch was a treat for the taste buds; poblano chili turkey breast, chicken in guajillo pepper sauce, chicken chimichanga, chicken tinga, chicken wings with pasilla pepper sauce, marinated beef, beef meatballs in guajillo chilli sauce and beef tacos were some of our favourites. The ice cream, as always, was outstanding and I loved the breads and pineapple filled berlines at breakfast and the Paris Brest at lunch. We ate at Chez Isabelle six times, Spice and Toscana three nights each and twice at The Grill. With the exception of one dinner in Chez Isabelle, all meals were excellent. There is a daily menu at Chez Isabelle that runs on a 30 day cycle which is the reason we ate there so often. Juan oversees the restaurant and the excellent staff and the renovations last year has resulted in a larger but still intimate setting. It was wonderful to see Ramon moving up from his former position in The Barcelona. The Grill and Lobster House menu has been combined and offerings reduced while the restaurant is being renovated. Santiago is a great Manager and always provides a warm welcome. The tenderloin I had was exceptional, my husband’s lobster a bit chewy. We look forward to a return of the regular menu next year and the newly renovated restaurant. Ramon oversees Toscana and was always willing to provide special requests. We were delighted to have Guillermo serve us again this year. Dio, our favourite waiter from Chez Isabelle, is now providing excellent service at Spice. Isabel at Revive prepared excellent smoothies each day and our mini bar was restocked daily. The renovations underway had no effect on us but, that being said, we stayed at one of the quiet pools. If you prefer to be where the noise/action is, I would suggest the end of February as an ideal time to visit to ensure the renovations are completed. The ONLY negatives were the shower temperature/water pressure fluctuation, and the bolsters and pillows on the huge, comfy pool beds getting soaked by the rain or blown into the water. I realize it would create more work but, for 5 stars, I would expect these items to be collected and stored indoors overnight as they were in the past. We are looking forward to our return next year already!!!

Beautiful resort---grounds well kept and attractive. Food in every restaurant is excellent. Enjoyed having lunch at the Oregano outdoor restaurant and Luis, a very pleasant waiter. Bar waiters are amazing how they can prepare any drink so quickly and with a smile. All staff always had a Hola which makes one want to keep coming back.

In general, this Hotel's standards were as we expected for the considerable price we paid. The only issues worth mentioning as a warning to future guests are as follows: After my wife was bitten several times, we found bugs in our room and had to have it fumigated; that rectified the problem. The hotel surroundings were well kept, and the restaurants (several choices) were very nice. Our opinion of some contracted businesses allowed to work on the hotel premise was mediocre at best and we ran into a significant issues with the scuba diving shop and it's operator. They did not nearly provide the services listed on the Excellence Riviera URL (internet site) and displayed a negative attitude when we showed them what the internet stated the hotel provided. It's our opinion that the Excellence Riviera should have more control on who they allow access to their grounds to provide services to the guests. We were so irate that I took time to write a letter to the hotel Entertainment Manager (Mr Antonio Galaz) but rather than taking action to correct our issue he opted to leave the matter for his Concierge staff to handle. They (the Concierges) did as best as could be expected considering their limited authority, but fell short of rectifying our issue the way it should have been. In our opinion, the Entertainment Manager should have communicated with the Scuba shop and arranged for him to provide us with the equipment the Hotel URL stated they would provide. This issue didn't ruin our vacation but it certainly left us very disappointed! Here is a copy of the letter written to Mr Antonio Galaz March 12, 2014 Mr Antonio Galaz Entertainment Manager Carretera Fed. Chetumal Puerto Juarez Km 324-342, Mza 7 L 1 S.M. 11 Puerto Morelos Q, Roo, Mexico C.P. 77580 Re: Excellence Riviera Resort Online Marketing and Onsite Facilities Dear Mr Galaz, Prior to our departure from Canada on 6 Mar 2014, my spouse Jane and I put a lot of time in planning our vacation in an effort to make our first holiday in beautiful Mexico a memorable one. We wanted to ensure that no detail would escape our attention and that nothing would be forgotten. With this in mind, we carefully read all the available information detailed on the Excellence Riviera online site. Among numerous other information we read, we noted clearly written under “All Inclusive Luxury” the following information: Enjoy unlimited access to any—or all—of the following amenities at Excellence Riviera Cancun: Use of Hobie Cats, and surf boards, sea kayaks, snorkel gear and paddle board. Since the information we obtained on the internet was clear about the use of snorkel gear for our enjoyment & free of charge, we opted to bring only our own snorkeling masks and breather tubes because our masks have prescription lenses and are a perfect fit. Another reason for not bringing our fins is that it would have forced us to bring another bag (because of size and bulkiness) which would have forced us to check it for the flight. This would have been an inconvenience to us since we always strive to use only carry-on luggage to simplify our traveling and speed-up airport transit. Having arrived at the Excellence Riviera Resort, and enjoyed a few relaxing days, we inquired on the 12 March about the availability of snorkeling gear (fins) as the weather was favorable and we felt like getting wet. After going to the beach where the kayaks are kept and asking about fins to snorkel, we were directed to the Excellence Riviera diving shop close to the pool. We spoke to Bob at the scuba shop and he informed us that the only people who could be fitted with fins are paying customers who purchase paid snorkeling tours or scuba diving tours. He also stated that only masks and breather tubes are available providing a $40.00 deposit (each) was paid. Considering we love snorkeling and our intention was to remain in front of the Excellence Riviera Resort within the roped off swimming area, we were very much disappointed and frustrated from how this simple wish turned into a kilometer of red tape. It left a bad taste in my mouth. Bob left me with the impression that unless we had money for him he was not interested in helping us. This chain of events left Jane and I no longer wishing or interested in snorkeling for the remainder of our stay. After speaking with Mr Bronsson Comacho (Chief Concierge) it was explained to us that the Scuba shop and staff are actually not Excellence Riviera staff, but are a separate firm contracted to work on the premise. Nevertheless, my opinion is and remains, that if customers are left frustrated by external contracted firms, those results unfortunately reflect on the Excellence Riviera even if it should not. This is part of the reason I am providing this issue in writing. Regardless of the turnout of these events, it would not be fair if we didn’t mention the care and attention provided us by Mr Comacho. He truly went out of his way beyond our expectations to facilitate and provide us extra perks to make up for this disappointment. He was very understanding and admitted to the lack of details on the URL (internet web site) which causes customers to believe that all snorkeling gear would be available at the Excellence Riviera, and doesn´t contain reasons for the unavailability of snorkeling fins from the diving shop. We hope pointing out this issue in writing will ameliorate communication on the Excellence Riviera Web URL, and between future customers and the Dive shop located on the premises. We would hate to see such a gorgeous resort as the Excellence Riviera, suffer negative results from an issue which could be so easily resolved. In passing, another detail which was not discussed with Mr Comacho, is that the Web site (URL) for the Excellence Riviera Cancun resort also offers a free Scuba Diving familiarization given in the pool on hotel site. Jane and I are qualified PADI divers and since we hadn´t dived for an extended period, we inquired at the scuba dive shop to see if we could participate in such a refresher session. We were immediately informed by Bob that there is a $45.00 ea cost to this famil session. Another Excellence Riviera internet Web Site discrepancy (or is it a dive shop issue?) Thank you very much for your time and attention to this matter. We appreciated any effort on your part to rectify these issues, and we welcome feedback from you at your convenience. We will reside at Excellence Riviera room 2101 until 20 March 2014. If you care to reach us after our departure, refer below. Best Regards,

What a great resort..we were in the Club Excellence suite with the pool on the top floor. The rooms were excellent, food was great, entertainment was great..not a bad thing to say about this resort. The Excellence has the longest lazy river we have ever seen..they should have na couple more bars along the lazy river. The beach was great..you can take long walks in both directions, with a small local village about 10 minutes down the beach.. we will definately return!!

I can find no fault with this resort. I have stayed at a dozen or more in Mexico and this is by far the best. Beautiful facilities, great food, very helpful and service oriented staff. Would return in a heartbeat !!

Perfect vacation. Regular room was large & nice, many pools and chairs to chose from, food delish, room service delish, perfect size resort, beautiful beach, premium alcohol, staff so friendly and accomodating, 20 min from airport. Higher cost resort but well worth it. This resort will not disappoint.

Awesome beach, really enjoyed our stay there. Great food and drinks. Very friendly staff who always want to help. Excerllent beach and pool. the beach is clean and water is warm. Will definitely go back.

We were pleased with everything this resort had to offer. The restaurants were exceptual as was tthe service.The grounds were well kept. The entertainment was great and they had a wide variety of acts.we have had people recommend this resort because they go quite often.