The property was large, a lot of pool chairs. It never felt crowded. Could leave your belongings on your chair go to the beach and everything was untouched. Clean rooms, comfortable beds,great balcony looking towards ocean. Great entertainment every evening. There is so much to do on the property, you never feel bored. Restaurants were all very good. Fun for kids of all ages. Staff are great and very friendly.

The hotel was well run clean and the service was amazing. It was by far the best food I've experienced going to all inclusive resorts. The excursion staff made the 4 excursions we did for 12 people easy and comfortable. The consierge floor was amazing.

Coconut Bay Resort was everything a holiday should be. The staff was exceptional Star our room attendant was so friendly and went above and beyond in making our stay enjoyable. The grounds, pools and food were exceptional. Unfortunately I enjoyed myself so much I burnt the tops of my feet and had to go and see the nurse. Nurse Monrose was so concerned with the burn she called the doctor to come and have a look. After a prescription and excellent care I am well on my way to recovery. I would definitely go back and would recommend this resort.

Hotel was super clean, staff is amazing - best anywhere! Delicious food, great drink variety. We'll definitely return. It's the staff that really makes this place special. The spa is also amazing well worth it

Good food. Amazing staff. Our room was great. Everything was located conveniently. The recreation staff was amazing. Really good at their job worked very hard. I did not have kids with me personally but saw how well they worked with the kids and the kids loved them. Nice to see. Gillie was alot of fun we did paintball with her.

Have travelled frequently and am so pleased with this resort. Had everything I wanted. Amazing food, pleasant staff and a well laid out resort. Our room was very suitable for 3 women, lots of space for us to put all our clothes away. I would definitely go back there, I’ve never said that about previous trips!!

The resort was well maintained, the facilities were great the food was excellent at all times. The staff were friendly and fun and very nice to talk to. The transfer from and to the airport was the fastest we ever experienced.

Great hotel within 5 minutesof the airport but very little noise as flights were late in the day and few in number. The resort is aging but the faciliites and rooms were in very good condition. Access to pools and grounds was great.Not crowded at all even though they said they were fully booked. The staff were very friendly and helpul.Queenie our housekeeper left very inspirational notes each morning and the staff at the bars and restaurants were great. We went on a land and sea excurion by katamaran.Very enjoyable but a little pricy at $153 US each. The only downside of theis resort was the lack of nightly entertainment.

Coconut Bay is a family friendly resort with excellent food choices, incredibly friendly and attentive staff, a wide variety of entertainment options, well maintained grounds and gardens and a Waterpark right on site. The rooms may be a little dated but are clean and in good repair and with so much to do, we didn't spend a lot of time sitting in our room. Terrific vacation!!

If you’re looking for a small, quiet resort Coconut Bay is for you and only 5 minutes from the airport! The adult side is well appointed with two pools, a bar & plenty of lounge chairs with shade. The views are amazing

Coconut Bay Resort and Spa. I don't know what to say other than "Wow". Gorgeous coconut and mango trees and beautiful flowers span this expansive oceanfront property. Our room was cleaned daily and we were left with a personalized note each day on our freshly-made beds. The view of the ocean from the fourth floor of the Harmony (adults only) side was stunning. There are several restaurants on sight, but we actually stuck to the buffet for the week. There was an amazing selection of eats and the staff was friendly and helpful. My husband and I took advantage of the water slides, lazy river and pools on the Splash side (families) and then enjoyed the sun on the Harmony side. With access to the entire resort, we had a great selection of pools, none of which were crowded. The hot tub was also relaxing. Entertainment was provided nightly and I was a huge fan of the "Silent Disco". It is quite windy, but not being a fan of sweating profusely, I found it to be absolutely perfect. The beach, like most Atlantic-facing shores, is suffering from the influx of sargassum. However, the resort makes efforts to remove it throughout the day. Once you wade past the shore a bit, you can snorkel or swim. I could go on and on about this place, so I will close with the fact that we are already talking about going back.

First time to St. Lucia and the Coconut Bay Beach Resort and Spa was AMAZING! We stayed on the Harmony side (Adults only) but took a ride in the Lazy River. Shenika at Flip Flops is fun, friendly and always making you smile…great service. The Jerk Tree house was a great place to eat if you wanted authentic Caribbean food. Food was amazing, Silk and Calabash were my favorite. The Veranda was beautiful for morning breakfast. The main lobby restaurant had a wide variety of food and always found something new to try. A big shout out to the entertainment staff we loved every show and the Moon Beach Party, Pool Foam Party and Techno headphone dance party were a blast. Thanks to Nick, Jedi, Holder and Edward for always looking after us at the bar. You guys are amazing and so much fun! Had the a massage on the ocean and a reflexology session…the spa is fantastic! Lots of R&R, dancing and fun at this resort. Lots to do and I highly recommend Coconut Bay Beach Resort and Spa! So much so that my daughter and soon to be son in law are thinking of a destination wedding. We will be back Mya! Enjoy the time with your lovely family. It was so nice to meet YOU!! Best part is your so close to the hotel but wouldn’t know it. We had a blast on our girls getaway.

The Grounds were beautiful but was disappointed with the room especially the bathroom. The shower was very small if I had been a bigger person don't think I would've been able to take a shower. No bathtub. You would think for a trip that was expensive the rooms iwould have been updated. Food was ok but service was very slow. Don't think I will be going back there. Very disappointed.

The good things: We had a really good time. Staff were terriffic. The drinks were mixed properly and not watered down. The pool(s) are good. The Italian and buffet resturants were good. The food was better than expected. Row was our waitress and she was exceptional. The barbeque nights on the pool deck were wonderful. The bed was comfortable. The AC was good. Olivia was our room attendant and she was exceptional. We had a problem and the staff were responsive and helpful in clearing up the issue. Lots of bars. Maintenace staff worked diligently making repairs. We had a really good time and felt safe and secure while on site. At night 3 donkeys roamed around for photo opportunities. There were 2 very well trained and friendly dogs. They loved to be pet. The beaches are public property and because the high tide was in a local took a short cut through the end of the resort. The dog barked to alert security that someone who didn't belong was on-site. The local didn't mean nor cause any issue but we were impressed that the dog was so well trained. The lobby washroom were kept very clean. Transfers to the airport were good and on-time. The fair things: The rooms in the Splash Section were dated, but clean. The bathroom was dated with old rusty tap handles in the shower. The front door doesn't seal and can let in bugs (maybe a small bird.) The best part of the beach was very far from the main building. There were lots of TV channels but no high-definition. We were disappointed in the Silk resturant. We were unable to book the other resturants as some days they were closed and if you didn't get up and book by 8 a.m. you didn't get in. The bad things: The pavers were heaved and at different elevations. In one area near the hot tub the pavers are sloped unexpectedly. We saw several people trip there after we tripped. Lighting poles had brand new LED lamps but the fixtures were rusted out and ready to fall down. The Front desk was disorganized. I believe that they had credited a different room for our payment and then demanded that we pay again. They didn't give any receipts but I was able to show a bank transfer receipt to prove that we had indeed paid. They spent a long time in the office and came out stating that we had paid but they would not provide a receipt. I left unsure wether my credit card had been charged with the payment that I had already made or not. The facia on the main building was rusty. The pool was really cold and very few were brave enough to swim. Outside of room 101 in the Splash section a septic tile bed appeared to be failed with the tank being pumped into an adjacent tank. The open tank lids stunk badly and this condition lasted for more than a week. The maintenance crews can't keep up and its time to spend some money to renew the Splash section and main building. It is a nice resort but it may be starting to run down.

This hotel is situated only 5 minutes from the airport - that's a bonus. Grounds are very well kept and clean. We did have a problem with our room but were quickly moved to another. The ocean was rough on most days, so swimming in it was difficult. Thankfully the pools were warm and relaxing. The people were all very friendly and went out of their way to provide excellent service. They arranged a special tour of the grounds and Serenity for us. Dinners at the ala carte restaurants were excellent. All welcome you with a special house drink. Buffets are good with many choices - beef and chicken dishes great. Get Jedi at the lobby bar - great guy and server. Don't forget the lazy river - it's a blast.

Such a beautiful resort. Super clean. Friendly people. A very short ride from the airport. Sweet! We stayed in the Harmony section but totally enjoyed everything about the Splash section. Good food and lots of it. Lots of chairs available around the pools. All the A la carte restaurants were not open every night so booking was a little tricky. If you're looking to play cards or games anywhere in the evening, there aren't any user friendly tables or good lighting to play.

The resort grounds were beautiful and well tended. The pools were great. The staff were all amazing, very friendly and helpful. The food was consistently very good. Our room attendant Katreh was completely wonderful. The rooms were okay but the bathrooms need a lot of attention. Very dated.

What a better way than to be greeted with a rum punch! Hadid welcomed us and made sure we got up to our room without any problems. He made sure we had everything we needed. The rooms were very clean and our maid Caniscia would create towel creatures everyday along with a note to welcome us when we came back to our room. I celebrated my birthday and she made a cake out of towels! Jason always made sure our fridge was well stocked. Our first night we met one of the fine people that work security on the resort, Kervin was very informative and helpful. He help to arrange a special dinner for my birthday and also a late check out for our departure. He explained that when you have a job with Coconut Bay resort you multitask everyone pitches in to help out and make your stay a memorable one. Shantel and Lisa were so much fun in the ala carte restaurants. Their recommendations for trying different dishes were bang on, everything was so tasty. Hats off to all of the chefs although I didn't get to meet them the food always tasted amazing.

Hotel has an amazing property. Option to go higher end if you want. Food was delicious. Great Kiteboarding location. Instructor and area was amazing. Staff was very friendly. St Lucia is a gorgeous island with many options for different trips.

The resort itself was okay. Clean, good food. Absolutely NO activities for teens. Travelled with two 14 year olds. Nothing for them to do. This resort is for 2-8 year olds or over 65. Geared to younger kids and older adults. Not the in between unless you go off the resort for an Expensive price.

The island itself is absolutely beautiful, the landscapes, the culture, and especially the people. The resort was ok, food was excellent, staff were all very nice, the resort itself is too quiet. Plus side, never a problem finding lounge chairs! Lazy river and water slides were about the only entertainment for our teens. Concierge was not worth the extra money, every room that we could tell has somewhat of an ocean/pool view. We’re still trying to figure out what the “extras” were? We did two tours, zip lining and an island tour with the sulphur springs - well worth the money and gave us something to do for two days.

10 minute drive from the airport. Excellent food selection for all variety of diets. A lot to do-beach, pools, lazy river, water slides, exercise, yoga, ride horses, paint class...Rooms clean but small for 4 adults. Wifi available in room or lobby, tends to cut in and out. Staff polite and helpful.

We really enjoyed Coconut Bay resort. It was minutes from the airport, rooms were nice, food was excellent, and the staff were super friendly. The entertainment was amazing. It was a great holiday with our Family.

Older resort with ongoing renos-- but very clean, nice comfy room with trundle beds for the kids and very good, friendly service. Great kids club with lots of activities and special events for kids up to 9pm most nights. Kids loved the lazy river and waterslides and many food and drink options including cotton candy and snow cones some days. Lots of food choices for all. Silk Asian inspired restaurant was great as was the custom order pizza at Flip Flops. Overall, great family vacation. Best of all, resort is less than 5 minutes from the airport. Arrived at 3pm in St lucia and kids were in the pool by just after 4pm!

We stayed in Harmony, in mid November. Harmony is a wonderful choice, if you don't have small kids anymore. You can really enjoy calm and serenity in this part of the resort. Plenty of sun beds, near the beach and two adults only pools - everyone will get one, even if you wake up late. Beach is narrow, but long - not a big deal. You can still go for a long walks. They do a great job cleaning it daily from seaweeds. Food - is great, especially breakfasts, lunches and at the snack bars ( great jerk chicken!). Dinners - we were a bit disappointed with the smaller selection and not a lot of famous St. Lucia's fruits. A'la carte restaurants - great, gourmet food, unforgettable taste!- especially at Silk and Calabash. Too bad they are not open everyday - this should be improved. There is lots of bars, lots of great drinks you can try. We loved the tea/coffee station in the lobby available at any time. Staff - very nice and polite. Rooms - super clean. A bit outdated, but that's not a problem. And the ocean view! Wow! Entertainment: We really enjoyed live bands and artists performing in the lobby every evening. Reggae beach party on Monday was great. Chocolate night on Friday delightful. And here is the only small critique we have: Big, evening shows could be improved; bands are not so great, especially disappointed with the Caribbean night . Western Country night- I can have plenty of that in the States. Karaoke night - so, so. Lobby; spacious, with lots of comfy sittings, but very hot; no AC and/or no ceiling fans. With a low ceiling and small openings there is not enough breeze and it get really hot in the evening. Our room was SUPER COLD and you could not adjust the temperature. The thermostat was just broken. Nobody could help us with that and next time we would ask for different room. Also - we had blinking green light from the fire detector, right above our bed and from what we could see it also bothered people before us, since they were trying to cover it with the gum... Not sure if all the rooms are like that. Despite that; would we recommend the resort? YES! Would we go there again - Yes!

Everything about Coconut Bay was amazing. The food, drinks, room, cleanliness, and staff was wonderful. We will definitely be returning to coconut bay in the near future. This hotel is a great choice for children as well, plenty of exciting things to do and see.

The property was nice. The kept it and the rooms clean at all times. Overall the property was dated and in my opinion a little overpriced. I did understand though the price premium was for Saint Lucia. Being on the Atlantic side, it was very windy most days and evenings. Beach was very weedy. Not really a "hang out" kind of beach. We walked the length of it but that was about it. They did have trucks going up and down the beach daily to clean seaweed. Food was pretty good. Not knock your socks off spectacular but good. I have little to complain about there. Although, did have one of the best steaks in recent memory at the Calabash a la carte restaurant on Valentine's day! Staff were friendly but many didn't go out of there way to show you were welcome there. Although, we did have a blast with Merhan the bartender one night. (Management, give that young man a pat on the back for good work and service) There was always something going on. Especially for kids. Anyway, be aware of what you pay for. Keep your expectations in check and you will enjoy Coconut Bay.

We enjoyed our one week stay at Coconut Bay Resort. The staff and entertainment team made us feel welcomed. Everywhere you turn you are acknowledged with a smile. Entertainment team became our friends while there. We participated in some of the games and it was fun. Food was delicious. Service was excellent. We would go back again.

We have just returned after a week at Coconut Bay Resort in St. Lucia. This is a lovely resort located minutes from the International Airport on the south end of the island. There are not too many flights each day so there isn’t a noise issue. The resort is divided into 2 areas, Harmony (adults only) and Splash (families). We were in the Harmony section. Our room was a Junior Suite located on the 4th floor with an ocean view. All rooms face the ocean and the 2nd through 4th floor have a view. Our housekeeper Giselle did a wonderful job on our room, leaving towel art and flowers each day. There are several swimming pools throughout the resort, a waterpark including water slides and a lazy river that were all well maintained. Daily activities took place in the Splash area pools, the Harmony section were “quiet” pools. We didn’t have any problems getting lounge chairs although there seemed to be an issue throughout the resort to find sun umbrellas for shade. It would be a definite plus to have more umbrellas made available. We were more than pleased with the variety of food offered at the buffet and the selection of ala-carte restaurants. Dress codes are in affect at several of the ala-carte restaurants requiring long pants for the men. We made our dinner reservations as soon as we checked in – the young lady on the desk was very helpful with suggestions for sittings. There were special events, such as a Super Bowl Party, where a large buffet was set up around the main Splash pool. The game was shown on 2 large screens at the theatre. The beach area definitely has a seaweed issue. Every day there was a front end loader scooping large quantities of seaweed from the entire length of the beach and depositing it into a dump truck to be hauled away. Excursions are offered at the resort. We had tried to book a couple of different excursions but because they required minimum numbers of participants we were unable to go. The hotel website is very informative and is worth a look before you go.

Wonderful friendly staff! Great food and entertainment, unfortunately the beach did not live up to our expectations too much smelly seaweed although they work so hard to clear it, it’s just so much and the machiney is just too loud- not a relaxing experience on the beach. If you are a pool person that this resort is for you! Pictures online do not look like the reality, the reality of the beach it’s not light blue or calm to say the least

Coconut bay resort in St. Lucia is a must travel to destination. The resort has something for everyone. Although it looks a little dated, the friendliness, the food, the cleanliness and the service make up for it. Excellent vacation location for families.

The Coconut Bay Beach and Resort is a must stay. We were greeted and throughout our stay treated like family. The staff accommodated all of our requests and the food and selection was amazing. We will definitely be going back, this way the first of our many vacation resorts that we felt we could of stayed much longer. Thank you Jeanine and Donald

The hotel is a little outdated but it’s clean and a amazing staff ,polite and very helpful . The best part is Vernon the yoga teacher ,it’s worth the stay there just to have one session with him . The rooms are spacious and very clean. Many activities for family ,one side for children and another side for adults only .many pools and very good entertainment .Hope I will go back next year FOOD IN THE RESAURANT ARE EXCELENT

Very nice grounds Rooms where very clean Staff where very friendly and helpful Food was not bad Very good activities Lobby bar staff was amazing never without a drink Jerk shack was really good Beach was cleaned everyday for sea weed not ones every few minutes Cleaning staff did a great job cleaning the rooms always leaving messages everyday Tell you to have a great day. Also making something and leaving it on your bed with flowers.

This resort was everything we expected, except you can’t swim in the ocean because of the seaweed. The pools were well-kept, the food was great and the staff was very friendly. The constant breeze kept the temperature perfect. There was entertainment every night. We would definitely return.

Coconut bay resort we had awesome time at resort it had something for everyone and food was great the staff and resort was very nice the entertainment was great for adults and for kids, the activitys was also fun..food was awesome

Very close (10 min) to airport but not noisy at all. Staff well organized, attentive and pleasant. Rooms perfect. Quiet resort (on adult side) and small. Only resort on the beach so not busy. If you want to relax and have peace and quiet this resort is perfect.

We had an absolutely fantastic time. We met some wonderful people, the food was really top quality and the rum! Ted the bartender was amazing and everyone made you feel welcome. The room was a bit lower quality than we expected but the bed was comfortable and it was clean and quiet. All in all I would highly recommend this resort to anyone. The amenities were easily accessible and the excursions were a lot fun but book early. The beaches and the pools were great and the grounds were absolutely wonderful. Top notch vacation.

The resort was amazing. We were on the adults side and loved every minute of it. No matter where you are on the pool side you have ocean view. Lots of choice of chairs, never had to wait for one. Food was great. Entertainment was ok. The room was perfect for my wife and I, AC worked great. The beach is about 1.5 kms long which is amazing. No other resorts around so if you like walking the beach taking the scene in this is the spot for you. Overall great vacation.

close to airport, resort rooms very nice, ALL resort staff extremely accommodating helpful friendly. Food, drinks, service great. Beach front narrow, long and accessible, with daily maintenance. Kids activities wonderful. Activities hourly with both kids,teens and adults kept in mind.

Everything was wonderful! We went for March break which can be a bit chaotic time but despite that the resort had lots of room where no one was fighting over lounge chairs by the pools! It was so spacious. There was an adult only selection too. The grounds were beautiful, well maintained. Lots of facilities. Best food we've ever had on a resort and we've been all over the Caribbean. The restaurants were so good and was glad to see there was a dress code in effect. The beach was well maintained. People were so friendly and not in your face bugging you to get involved, everything was optional and what you felt you were up for. We went on a great excursion, such a beautiful island to explore for every type of traveler and ages. Best part it was close to the airport. My favourite place and we would definitely return.

Not one bad thing to say about our trip to Coconut Bay Beach Resort in St Lucia Friendly Staff, Wonderful Views, Tasty Fresh food for the WHOLE family!!!! A definite revisit in the future! Thank you Monique for helping us plan our Family Vacation

It started out great and got even better! We were met at the reception with a refreshing drink, and were efficiently registered and in our Garden View room very quickly. Excellent room with masses of stowage space. Sliding door to our private veranda out to the grounds, such a nice view! The property was very clean and tidy, with lots of friendly staff who always greeted us as we went around. Dining was a snap. So much to choose from at the breakfast buffet, and in the evening seven to choose from, all different styles. Our personal favourite was the Calabash, and for a very reasonable extra fee, La Luna for a cosy, romantic meal under the stars!. Lots of entertainment, and New Years bash was well organized and fun. Plenty to do, or just relax and enjoy. We will return!! (And it’s only 5 minutes from the airport)

This was our first trip to St. Lucia and to the Coconut Bay Beach Resort and Spa. Our Garden room on the first floor (as per our request ahead of time), had a vibrant very fresh feeling. It was bright and spacious with a balcony overlooking a manicured garden and the ocean. The room consisted of a sitting area, king size bed, flat screen TV and a bathroom with a glass enclosed shower and that was always well stocked with fresh towels. My husband and I found all the staff at the Coconut Bay Beach Resort and Spa; from the front desk, dining rooms, house & grounds keepers to all bar staff, very helpful and responsive to our needs. We did not want for anything. We just loved spending most of our time on the beach, which was regularly raked for seaweed. We always found lots of confortable beach chairs and hammocks there, for our enjoyment. When we moved to the pool areas, we always found them perfectly maintained. We totally enjoyed the wide variety of tasty food offered at the Resort. I especially enjoyed the wide variety of fish dishes. We booked the Land and Sea day trip through the Resort and we had phenomenal time. Snorkaling at the Pitons was incredible, but the best part of the excursion was our land-guide. He was so incredible knowledgeable and entertaining. He knew about every plant at the botanical gardens and the benefits of the sulphur springs and mud baths. We had a memorable day! We are already dreaming of our return to Coconut Bay Beach Resort and Spa.

The resort was very clean and well run. The staff were amazing. Very friendly and helpful. First time to a resort that had free WIFI everywhere including our rooms. They even had a laptop that they loaned out to anyone who wanted to use it. Our room was cleaned everyday and flowers and towel animals left on the beds. Thank you Stella! The food was fantastic. The Chef even took the time to prepare and cook a slab of Blue Marlin that we were lucky enough to catch on our deep sea fishing excursion. The entertainment crew were great and we had a lot of fun. There is a lot of things to do there with out having to go to far. We went Zip lining, horse back riding, Segway riding, fishing, snorkeling and even had a mud bath in a hot spring fed by the heat of a volcano! Would recommend this resort to everyone and would definitely go back. Had an amazing trip.

numerous restaurants, food was great. lots of activities on the resort, theme nights were well done, many different areas to relax in. Friendly environment. Rooms were outdated on the family side in need of repairs. If you are looking for a beach vacation this is not the place. It is rough and lots of thick seaweed washes up. But you can walk a long distance. 5 mins from airport

Our experience was great. St. Lucia is absolutely stunning. Go on a few excursions so that you can appreciate the beauty of this lush island. CBay is on a huge plot of land with a lot of fun aspects to it. The service and food were excellent (diary/gluten contents indicated in menus and some labels which is good). No one seems to expect tips, although appreciated! Everyone is very friendly. The lamb at Calabash was the best we've ever had, and the food and drinks were very good overall. I feel that the service and food were comparable to a 5 star resort, but the grounds themselves were true to a 4 star. The washroom in the room could have been bigger and updated (especially the shower) to match the fantastic size of the suite. The only real issue I have is that the pools and lazy river desparately need a cleaning and painting. Paint chips were coming off of one of the pools and the bottom was a yellow/brown colour. The lazy river seemed to have either a mould or paint issue since there were black spots on the bottom. We overheard others who were concerned about it too. If the resort updates that area, I really would not have any other complaints because it is stunning otherwise. Yes, the water is rougher than other parts of the island, but you should really be going on excursions to learn about the island anyway. You'll see beautiful beaches and water as you get around (volcano, pitons, gros islet party among some of the best excursions to try there). One small other suggestion for the resort is to keep celebrating the St. Lucian culture for the entertainment. I didnt really understand the random cowboy night. We wanted to celebrate your culture more! Overall, this was a great experience. The country and people will steal your hearts, and the resort does they're genuine best to make your stay a welcome one!

We just returned home after spending a week at Coconut Bay Resort and loved it!! We are a family of four - two adults and two children (ages 1.5 and 6.5 years old) - and there was definitely something for everyone to do. The staff were very friendly, the food was excellent and the pools, lazy river and water slides were tons of fun!! The breeze where the resort is situated was most welcomed as well so it never felt that hot. We will definitely recommend this resort to our friends and family and we hope to be back again soon!! :)

One of the best resorts we have visited. Loved the pool grill as well as the Jerk Hut. Bartenders were happy and helpful. Mitch especially went above and beyond when he worked behind the bar. Would not hesitate to recommend. We will be going back.

I would highly recommend going here. Food staff grounds and island are all amazing. Have been south many times and this by far is our favourite. Also a big thanks to Teelah Brown at trip central for all her amazing help with our booking.

Pros: Overall, I found the resort to be comfortable and the vibe to be very casual. Resort staff were very friendly. The beach is great for walks. Walk towards the Surf Shack for a nice morning or evening walk. The view from the room was amazing- well kept gardens and the sea. All the rooms (2nd floor and above) have an ocean view. Lots of lounge space-both on the beach and in the lobby. The resort did not seem crowded, even though it was fully occupied. The room and the resort, in general, was very clean and tidy. Bed were super comfy. The balcony is great. Rooms are cleaned everyday. I found the shower to be small, but adequate. I would prefer a door for the shower, instead of a shower curtain. The drink service was excellent. Cons: Power outages: I was surprised by the power outages!!!! We would have 3-4 power outages per day. It would take 5-10 minutes for the power to come back. Found it annoying, especially at night with young kids around. Take a small torch with you. Food was okay at the resort restaurants. The buffet restaurant definitely needs air conditioning. It was hot and humid and I found it very uncomfortable eating breakfast and lunch at the buffet restaurant due to the heat. The lobby is also not air conditioned. But, there was good cross ventilation and the breeze from the sea helped. Guests had to reserve restaurants physically at the restaurant booking area. The resort has 3 restaurants (Calabash, Silk and Capri) without additional cost, and some were fully booked for two days. The lady at the restaurant booking office informed me that they have 600 guests at the resort and they have space in the 3 restaurants only for 100 guests!!! Guests do have the choice of going to the buffet restaurant for dinner (no booking required). But, I would expect an all inclusive resort to have fine dining restaurants to accommodate all guests. The resort has 2 more options for dining-for which guests would have to pay extra: La Luna and private dining option. The food and service at Calabash and Silk were great. Not too impressed with Capri. Food at the antipasti buffet was cold. That being said, I would definitely consider going back to the resort.

ABSOLUTELY EVERYING ABOUT THIS RESORT WAS AMAZING. WE HAVE NO COMPLAINTS WHATSOEVER. FROM THE MOMENT WE ARRIVED WE KNEW THIS RESORT WAS GOING TO BE A PLACE WE WOULD THOROUGHLY ENJOY...AND WE DID. WE ARE ALREADY PLANNING TO GO BACK NEXT YEAR.

We loved our stay at Coconut Bay Resort. The beach is beautiful, we walked along for what seems like miles. All rooms are facing the ocean where you can hear the continuous waves, which is so relaxing. The staff is friendly, room is modern, although the bed is hard, we were very well attended to, where the staff was happy to attend to our requests to fill our mini fridge with our favourite drinks. The food is excellent, my favourite was the Asian Silk restaurant. There is plenty to do if you want to keep busy. The entertainment was better than other all inclusive hotels we've been to. We did a few rounds through the hotel lazy river. The scenery in St Lucia is just breath taking. It was hard to leave ! Mud baths and the sights of the Pitons were my fav excursions!

Employees were friendly. Food was delicious, with numerous selections and choices. Waiters/waitresses at restaurants always asked about food allergies. Very impressed. Beach was well kept and seaweed/turtle grass maintained.

We have been to many resorts in the Caribbean (DR, Mexico, Cuba, Jamaica) and I can say we have enjoyed some more than the Coconut Bay and some not as much. We found it to be similar to other 4* resorts that we have been to. I would say the 5* resorts that we went to in Punta Cana are nicer and they are the same or less money. The Coconut resort is literally 5 minutes from the airport which is really nice. We landed at 12:00 p.m. and were sitting having lunch at 12:30 p.m. We found the food very good especially the Calabash a la carte. We were disappointed with the service in the buffet and it wasn't busy so that wasn't a excuse. The servers were good to clear away your plates but we found it hard to get a second drink and in some cases a first drink. The resort is not that big so it is easy to navigate and although it was as 80% capacity there were no problems getting chairs (no need to get up early and reserve). There are 4 different pools, lazy river and water slides so people really spread out. Very few people were swimming in the ocean because of the seaweed but it is a nice beach and there are some areas that are much nicer to swim than other. The bartenders were great and they have high end alcohol. We enjoyed the entertainment at the lobby bar as it was usually locals playing music. The resort is good for relaxing as there is an adult only area and the other guests were really friendly. We did an island tour with a local taxi and it was a full day of seeing the island. The island is only 29 miles long but it takes over 90 minutes to get to the north through, around and over mountains. We went to the sulfur springs, water fall, volcano, sugar beach and they were all nice to see. St. Lucia is a really nice island and the people are quite friendly. Our room had a king bed and love seat. They are not huge but we didn't spend a lot of time there. All rooms have a view of the ocean. TV is all English so lots to watch if that is your thing. There was no beer in the fridge when we arrived and we called down they said that was because we were on the second floor. Not sure what that had to do with anything but they sent someone up with some beer and the maid was great to leave the fridge well stocked after. Overall we enjoyed our stay but likely would not return because we do like to go to different resorts and we feel you can get far greater value for your money on other islands.

Hotel is dated. The accommodations are in the range of 3 star. The food service are 5 star. The ocean is too windy to swim at. Pools are great and kids will enjoy water slides and lazy river. Overall good resort Location is not ideal as you can not walk too far off resort.

Everything about Coconut Beach was great! Very clean grounds, hotel, pool, beach front. The customer service was amazing...so friendly, out going and helpful. Great activities offered with an amazing instructor! Great food too!

Fabulous vacation, went Feb 5 to 14. The facility was excellent and has so much to offer. It was a bit windy some days, but the breeze was refreshing. The entertainment crew was outstanding, Sam and Jay J, kept everyone entertained and encouraged people to get involved at their events. They were both so friendly and full of elnergy, it was a pleasure to spend time with them at the many outdoor events. Kirby has amazing energy and a lot of fun to watch and party with. Evan put his DJ skills to great work. Our room was always cleaned very nicely by Sophin. We were on the second floor and the view was great. The food was great, but we did not take advantage of the a la cart, but heard they were great. The main restaurant and beach bars gave lots of options. The adults only breakfast on the terrace was fabulous, we ate there 3 mornings. Kenny, Carlos and Asha, at the restaurant were very friendly and efficient. We did 2 tours, Land and Sea, and the Rainforest, all booked through the resort, Catherine was very informative. The tours were informative and a lot of fun, the tour guides were excellent. Highly recommend this resort.

Coconut Bay situated in St Lucia is a wonderful resort to vacation. My children, grandchildren and my husband and I enjoyed our one week stay immensely. The food and rooms were very good for the very reasonable price spent. 5 minutes from the airport is a bonus! The most important fact to know is that the staff is absolutely outstanding! Each and everyone goes well beyond the job description to ensure your stay is enjoyable. The best recommendation comes from my grandchildren - we want to go back!

This resort is definitely special and unique. Well laid out with kids in mind and plenty of activities to keep them happy while also catering to parents and helping them to relax. Staff was polite, friendly, and helpful. The food was amazing. Although the hotel was at capacity it seemed half empty because of the massive property, number of things to do and relatively low number of rooms (vs property size).

The hotel had a great flow to it. The facilities accommodated everyone with ease. No lineups, no looking for a place at the beach or pool. The food and diner and parties by the pool were very well done. The restaurants were amazing.

We arrived at Coconut Bay on January 26, 2017. Have never been to any hotel or resort where the service was so seamless. We landed at the airport and less than an hour later, the kids were swimming in the pool. We waited less than 10 minutes for our rooms...amazing! The food is fantastic - including desserts, the service is exceptional (we had a problem with a/c and maintenance was there within 10 minutes) Pool is beautiful and the kids loved the lazy river. Lots of entertainment and daily activities. Always a beach chair - no need to reserve chairs. Certain areas are slightly fatigued but updates are in the works...immaculately clean though. Overall, best experience we have had so far and we've been many places (Antigua, Grenada, Costa Rica, Cuba, Mexico, Jamaica, Portugal etc.)

We took our family of 8 to Coconut Bay for a weeks vacation and cannot speak highly enough about the resort. First the welcome we received, with no hassle registration was astounding. We have never had such a breeze in registering in other resorts - it was a long frustrating process but not at Coconut Bay. Staff were exceptionally friendly, one and all, without exception. They made you feel that they were glad you were at the resort. No lineups at meal time - the buffet which we used because of children was great - both quality and variety of food. Moving to "stations" is something every resort should do. The bbq at noon outside was great as well. In other resorts, first thing in the morning you had to go to the beach or pool and put your belonging down to claim a lounge. No so at Coconut Bay. With about 94% occupancy rate we never had a problem getting a lounge at the pool. facilities are exceptionally well maintained, grounds clean and inviting.

Staff were very friendly and helpful. There are a lot of activities each day and the beach and pool areas are never over crowded because there is lots of room for everyone! St Lucia is a beautiful island and this resort was a great place to stay!

I chose this resort for teen activities. They were none. However there were many positives: excellent food, drinks, service very helpful, polite and accommodating, good Wi-Fi in the lobby. Could use improvement: entertainment, bathrooms had some mold in corners, teen activities. Overall very good resort.

Coconut bay not only met our expectations, but exceeded them. The staff, food and entertainment were fantastic. While the resort is a bit dated (it was kept tidy and clean though) and the beach does have a turtle grass issue (it was turtle grass free just a short walk down the beach) we were aware before we went and it didn't take away from the experience at all. When the kids wanted to play paintball one morning (it's only scheduled in the afternoon) the staff were happy to make an exception for us. This type of can do attitude can be found throughout the resort. We will be returning.

This is an older hotel and small. It has an adult side and a family side. There is no room that has a bad view. Every morning you can see the ocean and two small islets on one side and a mountain on the other. Very beautiful Rooms- loved that it had more storage than needed! We are a family of 3 and loved not having to live out of suitcases!! The beds were comfortable and temperature was easy to control. Bathroom was dated, could use attention but were adequate. The housekeeper left notes for us every day, a nice touch!! Food- was good! The buffet offered lots of choices and was good. Loved the waffle/french toast bar, omelette station and smoothie bar. Pasta station and stir fry station was terrified and very good!! Twice a week they transformed the lawn for a huge dinner on the lawn. Very good food and lots of choices!!! Enjoyed the cook off between chefs and have never seen a bigger tuna!! Service-was good. People were friendly and happy to help with what you needed. Only downside was that I waited 20 minutes for orientation and no one showed up to run it Entertainment- loved the people In this crew!! they are fun, friendly and a bunch of laughs! They did not get much participation though, suggest that they do some things different to get people excited and wanting to join Excursions- very reasonable price and lots to choose from. Volcano was incredible as was the zip line. Recommend hiring a private driver for volcano your, price is almost the same and you get to choose your activity Downside-beach is terrible as it is the Atlantic side. If you want beach and blue water, this is not the spot for you Overall we loved the experience!! Will go back

Really comfortable and enjoyable family resort. The staff was welcoming and friendly. The Splash section is great for kids that are comfortable in the water. Large family pool with fun swim up bar for kids. The beach is steps from the pool for easy access.

First Time to St. Lucia, The resort was in a great location, not even 5 mins from the airport, Food was amazing, great pools, size of the resort was perfect, Kids Club was by far the best we have seen. We would go back to this resort. There was aways a nice ocean breeze so you didn't overheat. They was so many activites for the kids with the water slides, lazy river and kids club it was a great place for families. There was also an adults only side of the resort.

Very relaxing holiday at this resort.Food and accommodations were great. The staff were always helpful. The water arrobics are the best. There was always lots of chairs around the many pools and beach towels always available.

We loved everything about Coconut Bay-the room was clean, and provided a beautiful view of the ocean. The food was fabulous, and the staff was so friendly and helpful. We truly had a wonderful holiday.

We traveled to Coconut Bay resort at the beginning of November, and had a fantastic time. As a family with two small children, we greatly appreciated all the amenities that this resort offers: splash pad, kids club, petting zoo, family friendly pools and water slides. The food was top notch, we were in absolute culinary bliss the entire time. Having previously stayed in many well known resort chains, such as Gran Bahia, Riu, Decameron, we have to admit that the food selection and quality at Coconut Bay has exceeded our expectations. Must mention the beautiful desert table at the end of every meal and custom order made ice cream... yum! We learned that the chef at the resort has received numerous prizes as a top pastry chef in West Indies... And it definitely shows. The beach, although does not boast beautiful turquoise water as seen on Caribbean side of the island, is nonetheless nice, some turtle grass (has no seaweed odour) and soft sand. A special thank you to all the wonderful and friendly staff at the resort - everybody seemed to be genuinely friendly and even going out of their way a few times to ensure we had a comfortable stay. Also, can't beat the location of the resort, literally 2 min away from Hewanorra Int'l airport. After a long 5 hrs flight with two cranky kids, we were ready to begin our vacation in no time. There are so many positives about this resort, that we definitely marked it already into "we will be back" category. The island of St. Lucia is simply gorgeous and is great for exploring. The rooms (we stayed in the family friendly "Splash" side) are well appointed, and, while not Ritz Carleton, offer a great value for travelling with kids.

This hotel is definitely 80's style or older? The people were very friendly, the rooms spotless,and the best bartenders! Make sure you meet De Joeker at the lobby bar,and Morgan at the swim up,who we beat at flip cup,but was a sore loser. The food was good,buffet better than expected. Don't miss the calabash restaurant ,but you can skip silk,and the Capri. Entertainment was surprising good,lots of pools,never waited for a drink, most people never tipped! The beach was constantly covered in seaweed,which the resort tried to clean,but it was a losing battle. Come here for the island...see the pitons,rainforest,volcano,hot springs! If you want a nicer resort which you never leave,go to DR,it's cheaper. This is by far the nicest island I've been to,and the resort is 3+ to 4 stars, Definitely worth it.

Enjoyed that fact that it was minutes from the airport. Lots to do on the resort - really enjoyed the staff there. Even as two adults, we made use of the waterslides, lazy river, and swim up bar. Easy to walk along the beach all the way to town. Took out kayaks and went to the island that is just off the coast.