It's our fourth time in this resort and we're very happy with our vacation. We personally like everything in this place, room, beach, restaurants ( we use mostly buffet, but went in steak house for my birthday) We already booked our next vacation in April, can't wait.

The rooms were very good. The grounds were immaculately kept. The staff were constantly cleaning, wiping down, etc. Shout out to Gary and the other servers who were very hard working and pleasant. The buffet restaurant was outstanding! In addition to the Jamaican station which was there every day, there was lots of fish and seafood, Italian food, asian food, etc. There was a juice bar, good selection of fruit and extensive salad bar. There were even vegan burgers, and other vegan options like curried chickpeas, lentils and the best stewed peas I ever had (its stewed red beans), which I ate every day! Thanks to Osheen at the Sports bar who made my special coffee every morning with a smile. The Riu entertainment crew were on fire every day with pool games, excellent exercise classes (shout out to Anna banana), and evening entertainment. Last but not least, kudos to the Riu corporation for its strong sustainability initiatives! The AC was centrally controlled - you could not crank up the AC, but you didn't need to. You could control the fan speed, and that was good enough. There was no disposable plastic - the coffee cups were recycleable (take note Tim Hortons and others!), the other drinks were served in reusable glass or reusable plastic cups. There was a large and long open verandah with lots of couches, tables and chairs, so guests could sit and chill and chat and play board games. There was always a strong breeze blowing to keep it comfortable. I highly recommend this resort!

My recent Sunwing vacation to RIU Ocho Rios in Jamaica was absolutely amazing from start to finish. The entire experience was smooth, enjoyable, and perfect for a family getaway. Our flight out with WestJet went really well, and the free Wi-Fi was a huge bonus—it kept my 5-year-old happily entertained throughout the journey, which made a big difference. When we arrived, the tour operator, Nexxus Tours, was ready and waiting for us. They quickly got us organized, onto a bus, and on our way to the resort without any hassle. A special thank you goes to Nekoda, also known as “Koko,” our host. He was incredible from the very beginning, taking great care of us and making sure we had the best possible experience. His kindness and attention truly stood out, and he left a lasting, positive impression on my 5-year-old. Thank you, Koko, for making our trip so special. Our stay at the RIU was also excellent. The staff across the board—from check-in, to housekeeping, to the restaurant teams—were all friendly, welcoming, and a pleasure to interact with. The resort itself was clean, well-maintained, and very family-friendly. Overall, I highly recommend this vacation. It was a wonderful experience, and we came home with great memories.

Pros Beautiful grounds Beautiful beach Beautiful rooms Excellent friendly staff Close to Ochos Rios Close to excursions Requests for room service are honored promptly Cons One very overpriced shop Tiny busy buffet with poor selection

I would like to start off by saying that this is my second time at this resort. The resort is beautiful, the staff is very friendly and kind. I would like to suggest that maybe the resort could consider getting golf carts to bring the guests to either ends of the resort because it is very big. I would also like to suggest maybe doing theme nights at the buffet restaurant.

The Hotel was Fantastic.....a bit large and would prefer to book a smaller hotel, there were a lot of people and at full capacity at times the buffet looked like a school cafeteria....all in we had a great time

The hotel was incredibly clean, modern and there were tons of activities through the day and at night. Amazing food and the beach was gorgeous. Can’t say enough good things about this place. ……………………………………………………………….

Food was the best I ever had. Sun every day and hot. Rained 5 minutes our last day. Resort was clean and the drinks were good. Nicest workers we have ever had at a resort. No vendors bugging you. Never did any excursions. Only wish the beach was longer as we usually walk the beach every day. Definitely a resort we would go back too.

Our room was always cleaned and tidy with amazing towel decorating. Always enough towels packed and tidy amazing room service.I enjoyed long walks in the mornings quite and always clean. I was very surprised to see attendance mopping the outside walkway. The sports bar coffee and drinks early was great but service way to long my main disappointment they need another place for at least coffee alone. But there late nite patties were great. The buffet for all three meals offered the best tasting foods and choices. The Italian was ok the Steak house was horrible thier food was the worst but the service was excellent the servers made it fun. The entertainment was the best i ever experienced all 7 nights that we were there. Didn't like the white party it was to packed the beach was a blast. The pool were cold and one level but the beach was awesome so we stayed in the beach all day i missed beach service drinks although the two bar were reasonably close by. I have no comments on the two swim up bar cause my group of 18 persons we had kids with us and those were no kids zone but that not what keep us out it was the nice beach. I being to cruises,Dominican,Cuba, Mexico ,Tobago and this was my 3rd trip to Jamaica. But this one was special and it's the only place I say I will definitely go back just my wife and I we loved it. Thanks to all the hardworking servers, cleaners, bars and the best the entertainment crew the most dedicated talented and warm loving people. Thanks all we had a great experience.

We have nothing bad to say about this resort everything and everyone was amazing, beside mother nature ,and we all know that she always win..............................................................

This resort is HUGE!!! Can be good or bad I guess, but rest assured that they are a well oiled machine!!! They never ran out of anything, everything was clean, food was plentiful and the staff were so friendly!!!! Would definitely recommend!!! Riu never disappoints!

Never a disappointment! We love the hotel, entertainment and staff! I prefer the à la cartes to the buffet, only because I’m a picky eater. Might go back for a 5th visit in 2027! We tried Riu tropical palace in Negril but it doesn’t even compare.

We had an amazing time at the Riu Ocho Rios. The hotel staff was friendly, the rooms were clean and the food delicious ? The only complaint we had was it was very difficult to get reservations for the al a carte restaurants. Will definitely come back!

This was the first all inclusive my wife and I have done. We really enjoyed the Rio Ocho Rios food was great resort was great would definitely go back. staff were fantastic and very personable was easy to get figured out where we needed to be.

We were a group of women in their 50s on a girls trip; we found the resort had too many children (not a real complaint as it is a family resort. The only restaurant that we liked was the Italian as we found the others lacking in quality and flavour.

My experience at the Riu (Ochi Rios) was amazing. The staff were wonderful, the food was awesome and the cleanliness was top notch (staff was CONSTANTLY cleaning). We were at this resort for Super-bowl Sunday and what an event they gave us .. Thank you to all the staff for making this an awesome event. My ONLY suggestion would be to have the seaweed cleaned up a little better on the beach.

We went for a nice relaxing vacation and that is what we had. The beach was wonderful and there was no shortage of chairs. The resort is very large and spread out. Food was good, not outstanding, but good. Rooms were very clean and comfortable. Staff were amazing! Always pleasant and welcoming. Would recommend!

Great room, small beach with no palapas. No chairs available after 10am on the beach. No drink service on the beach. Lots of people, not a lot of space. Lots of people smoking everywhere (cigarettes and other herbs…) Service with a smile was a rarety… Food was good but no scramble eggs pass 9am and buffet is small for the amount of people at the time at the resort. Restaurants were good and portion very generous. Drinks were good with lots of options but wait at the bars is too long (all of them!) Would recommend this hotel but with several caveats…

Exceeded expectations. From check in to check out the resort did everything right!! Room was spacious, clean and well stocked. Meals well presented, varied and plentiful. Grounds very well kept. Public areas clean. Lots of room on the beach or at one of the pools. Incredible, professional staff at every encounter.

Amazing hotel! True 5 star resort! A 10 for outstanding performance. Room, clean, resort clean, amenities amazing, staff amazing except at the customer service desk, needs some work on attitude. Overall amazing

The hotel was very clean food was amazing love the view from my hotel room the hotel night life was also amazing the only bad was the walk to my room from the front desk the ground was well taken care of one more bad thing was parking no parking on the weekend

The Asian food display was not appetizing. The Asian and Steakhouse restaurants were 6/10. The buffet food was good to start then slowly went downhill. There was no music/dancing past 11 p.m. The beer was always room temperature. Service was good. The beach itself was nice except when you step on rocks.

The resort was very nice and the food was great. Staff were friendly. Only disappointment was we never received any of the honeymoon perks ie. no room upgrade, no welcome gift. We would definitely return to this resort.

Probably the beats views at this hotel. Had the oceanfront which cannot be beaten. Everything except food was ten out of ten. Food was hit or miss. Overall we did enjoy this stay at riu Ocho Rios and will be coming back

The gardens were beautiful, however; the beach is beautiful, the rooms were clean and staff were great. The entertainment was lacking in the daytime on the beach & would be a nice change to switch up some of the shows in the evening's. Same shows the last 3 years at different Riu locations we stayed in Jamaica. We love Riu chains, people are great. I would probably enjoy an adults only next time, lots of infants this round and crying through the night keeping me awake. Overall great resort

The gardens were beautiful, the entertainment was lacking in the daytime on the beach however; the beach is beautiful, the rooms were clean and staff were great. Different entertainment in the evenings year to year would be nice to change it up some, same shows the last 3 years at different Riu locations in Jamaica. We love Riu chains, people are great. I would probably enjoy an adults only next time, lots of infants and crying through the night keeping me awake. Overall great resort

This is our second time staying here and we will be back. The beaches are so well kept, the water is fantastic and there are great areas to snorkel. I would recommend that you bring your own mask & snorkel, they are included in the cost of the stay, but only 1 hour, which honestly isn't long enough. The food was great, we ate at all the different places, but the buffet was always good, no shortage of choices. The rooms are good and the beds are comfortable. The staff, every single one was friendly & welcoming, they are the true stars here.

Hotel, room, food, beach were perfect. Our room was situated on the kiddies side, which we did not appreciate. We did not use the pool because it was full of children. If your a couple and would like a romantic stay, be sure to ask for the adults only side.

The area that was the most disappointing was the dining. The food in my opinion was not very well prepared and did not have any taste, Jamaican flavor. We tried all the different restaurants, and the experience was all the same. In fact, most days we ate off site and encored extra cost because of this experience. Also, the service at best was poor and consistently poor. The room was great but had to get the Public Relations Manager involved as a result of the constant drilling on one particular night. As a result of the hotel changing tiles in the kitchen.

Holiday with my brother at the Riu Ocho Rios March 2025. Beautiful clean resort. Had a family room with 2 queen beds on the 2nd floor facing beautiful courtyard with pond, and view of pool and Caribbean Sea thru the palm trees . Very spacious and modern. Double sinks with large shower and amenities. Separate room with toilet. Cleaned immaculately daily , with all towels replenished. special touches of towel designs and flower petals left on bed and curtain sheers draped fancy. Lots of hot water. Air conditioner worked perfectly . Never saw any bugs inside our room. Sheets changed often. Left tips each morning for housekeeping. Food was tasty and lots of variety in main buffet. Tried the a la carte restaurants as well , with our favourite being the Kulkarium which served lobster on a bed of delicious rice ! Went there twice ! lol. 5 pools all cleaned daily and surrounding decks power washed every morning . Bars served variety of drinks both alcoholic and non , along with smoothies. Large signs with drinks name and all ingredients which made for easy choices. Entertainment was very good with karaoke night being the highlite especially once my brother performed ! After that , we were constantly approached throughout our week stay by other guests wanting to talk to him , which led us in meeting people from all over the world and having great conversations. The beach was beautiful and we walked it at least 4 times each day with a round trip from end to end being 1 mile we were told. Overall had a great trip at a beautiful hotel. I felt safe and the drinking water was safe to drink and the communication was very easy as they speak English. Oh and electrical outlets are the same as Canada.

The hotel provided a noteworthy stay, yet it did not fully achieve a high star rating in my book. Although the room was clean and equipped with essential amenities, it lacked the charm and thoughtful details that elevate a visit. There were minor issues that were addressed promptly, though I would have preferred not to raise them myself. For beach enthusiasts, the location is excellent; however, the food was merely satisfactory and did not reflect the authentic flavors one might expect, seemingly tailored to suit a broader audience. The staff were polite, but some did not extend themselves to ensure guests felt particularly welcomed. While the amenities were sufficient, they appeared somewhat outdated and uninspired. On a positive note, the hotel's location was convenient and met our needs effectively. Overall, it serves as a practical choice for a brief stay, fulfilling its purpose for our trip.

We just returned from spending 7 days here , we were a family group of 12. We have nothing bad to say about this resort. Staff were all friendly and worked hard to give us all a great experience .Every where we went the staff were cleaning .Specialty restaurants were great , food and service outstanding . Buffet had an endless rotation of good food . Pools were all fun and well kept. We loved the foam party !!! Our room was beautiful and we had a great view of pond and the beach on the fifth floor . Beach was great and we always found chairs for all of us . We also had a photo session on the beach with one of the Photographers at the resort , pics are great. We would highly recommend going to this resort and would return . The only negative was the drive from the Airport , about 2 hours plus but bus drivers were good. . There is private transportation available that might be faster. Thanks Riu staff !

The activities, the grounds, the rooms were all kept clean. I had an amazing experience. The food was great and the others attending the resort were so friendly. I wasn't extremely happy with the friendliness of the staff at the resort in comparison to everyone I had meet in Jamaica off the resort. I had one issue with the room were the bathroom door knob was broken and would lock you inside. Luckily my roommate was able to get me out and we proceeded to not full close the door to the bathroom. This should be fixed so that other travelers do not also have the same problem.

We liked the time spend in the resort. The room was comfortable, big enoiugh. It was cleaned every day. Bathroom was very good. Balcony was a nice addition to the room. The beach was perfect, just enough space for everyone, no need to book a place, as the shade was widely available. Food court was good, with good selection of different food. The personal in the court was very helpful. Italian restorant was the best from all others. Generally speaking, we enjoyed our stay in the resort and would not mind to come again. Thank you.

We spent a week at Riu Ocho Rios! Such a great resort! Friendly staff and cleanliness. A good variety of food at the buffet and a la carte. Very safe as it’s on a private beach. However, it’s 1.5 hours from airport but it was worth it.

Beautiful resort, staff is pretty nice n friendly. Food is not good anymore. Entertainment not so great anymore. Pools seem unclean. Too much young children running around in the lobby and pool area's. Party vibes are ok. Overly crowded at this particular resort. Used to love this resort in the past and now it lost that touch.

Traveled May 12-19 Food was amazing lots to choose from. The staff were very friendly and helpful . Excellent service. Hotel very clean , Rooms are nicely renovated quite spacious. The ground are well kept. However would have like to see a beach bar within close proximity to the beach and some umbrellas for extra shade on the beach.

We had a great time at Riu Ocho Rios. It was our first time staying at a Riu property and we would go back in a heartbeat. The staff was amazing ( Tamesha Sheryl and Silanthia) stood out to us for great service. Food, Beach, Staff, Entertainment, Cleanliness. This resort set the bar. Thank you Louise Endean @ tripcentral .

This was our 3rd stay at this resort, first since the renovations. The food, the beach, the pools, the drinks were all excellent. Great snorkeling right there at the resort. The difference between now 2024 and then 2013 prior to the renovations for us was a noticable decline in client services. The hotel changes their staff on a daily basis, thus impossible to create a liaison with a server or bartender to know what and how you like your drinks or table. The staff never said hello and 70% of the time did not respond to just a friendly hello. They never looked at guests in the eyes and the animation staff never collaborated with guests much unless they were of their age, and sorry to say I think color. They were polite but not forthcoming and overly friendly. You had to tip to get okay service. Many attempts to get service over and above like a wash of our travel cup, premium drinks etc. did not happen, did not click like we had at Theis resort in 2013, and other resorts in Jamaica including RIU Negril. This time it was really portrayed as guests visit and spend your money, no thank you. 6 bucks US for a disposable lighter is clearly taking advantage of patrons. No positive Jamaican vibes here for whities anyway, unless you tip large and probably younger crowd. I would not recommend this to someone 50 and over. The entertainment at night seemed to be scripted and did not hold and personal experiences with guests. Our 3rd stay here and unless the price is right probably our last. Nothing here to get over excited to make a guest feel special. The snorkeling at the resort in in matched and one of the best. I would recommend this resort to a friend but I would also recommend many others that provided us with a warm welcome and a great Jamaican atmosphere. It's okay nothing more. It is not what it used to be. The RIU app saved the day. Room service was great, housekeeping acceptable. Something to note. Sandra the Sunwing rep remembered us after 10 years after our visit which we found truly amazing! The beach and pools were clean The grounds were clean, however a few coconuts fell from the trees which could had seriously injured someone. Staff not very friendly and seemed cold except for a few. Service and food presentation at a la carte restaurants need much improvements. To be pointed to your table is unacceptable, and all your food thrown on a plate like a stew even worse. 2 weeks stay with only finding 2 bartenders that made your drinks very good. Cranberry and sprit on ice is not a complicated drink but not many got it right. Sorry to say. The resort is nice but the friendly welcoming atmosphere is not present.

Cross-posted to Trip Advisor. Where to start... overall this trip was fantastic, the resort included. Would highly recommend the resort, Jamaica, and Riu properties. Would highly recommend the resort, Jamaica, and Riu properties. If I came back to this area I would no doubt stay here again. - Beach: The nicest beach I've seen to date, especially on calm days. There is a reef just outside the swimming area. Bring your snorkel and enjoy it. If you're not a comfortable swimmer, bring a floatie. So many fish to see (and stingrays if you're lucky)! - Pools: seemed nice, didn't spend much time in them. Two swim up bars, one quieter infinity pool and a large activity pool. - Waterslides: so much fun. Faster than you would expect! If you aren't familiar with how to go down the waterslides, make sure to ask for the proper form. Not much direction offered from the staff. - Entertainment: The crew and the entertainment itself is amazing. Huge shoutout to these staff who literally never stop! Lots to do during the day and evening. - Food was good, the buffet can get a bit repetitive and would have loved to see more Jamaican food but overall very good food. Don't miss the Jerk chicken! And for late night snacks, the Sports Bar is open 24/7. A la cartes were very good. - Kids Club: the staff that worked there we SO FRIENDLY and the facilities looked great, no kids though so I didn't use it. - Large property but never felt busy. NO VENDORS on the beach which was amazing. Lots of lounge chairs and shade on the beach. As usual, people reserve loungers at the pool and then never even use them. Limited elevators, so if mobility is an issue book a ground floor. - Excursion: Booked through Scuba Caribe, took the catamaran cruise to snorkeling and then hiked up Dunn's River Falls. Totally worth it, great experience. Had a videographer that followed us and the video and pictures was totally worth the extra $40 USD. Last notes: - Riu app is very good - restaurant reservation and other requests are through that. - long transfer to and from the airport (2+ hours) - if this is a deal breaker, book a private transfer. - visited in March, and the grounds, pool, and beach get shady early (4 PM). This might change as the months change. - the resort does a foam pool party, a white night party on the beach, and a glow party. Bring your all white outfit and neons! - surprised that the smell of weed did not permeate every area of the resort. You'll catch a whiff here and there every once in a while, but not more than that. - felt very safe in Jamaica. Far safer than DR or Mexico

We were guests in 2016 and at that time the hotel decor was very dated but even so the food and the amenities were still great. The upgrades to the resort since then have really elevated the experience - the rooms, buffet area, the swimming pools, the walkways. The addition of the water park/slides was a huge hit with both the kids and the adults. We were very happy with the resort - our family group of 8 adults and 4 children had a fantastic time. Service at the front desk and in the main restaurant/buffet was excellent. Lots of food choices for both adults and children. The grounds are very well kept and lots of staff throughout the resort ensure a clean environment. Staff helpful, friendly and responsive. Never had a problem finding loungers either in the pool area or on the beach. Enjoyed the variety of entertainment in the evening as well as the foam party and beach party. Live bands were excellent. Activities at the pool were lots of fun and the entertainment staff really worked hard to get guests involved The Riu app was helpful for making restaurant reservations, requesting additional towels or just learning more about what the hotel has to offer. If I had to find any areas I’d like to see improved it would be 1) the black garbage bins and the plastic cup and plate bins in the main pool area be better cleaned out and washed both inside and out. Same for cleaning the side tables by the pool loungers - often sticky from everyone’s drinks etc. 2) some different snacks in the Sports Bar - perhaps bags of chips, pretzels etc rather than just nachos everyday Otherwise, excellent experience!

If you have children under the age of 10, you will want to come here for the kids club. My 2 girls aged 7&9, asked each day to go to Riuland(the kids club). You know it's great when they choose that over the beach! The staff were all very friendly and service was good. We had hoped the food would be better. There seemed to be a lack of sugar in their baked goods as if sugar was a hard thing to come by in the country? Also, traditional dishes like oxtail had no flavour. I've had better oxtail in Ontario. Spices also seemed to be in short supply. There was plenty of food choice but the depth of flavour was lacking. Our room was the family room and it was outstanding! So clean and spacious. The beach was also very nice. It was long and the ocean had some seaweed parts but also clear areas. Swimming was great. The pools were great, except my 7 year old couldn't touch the bottom of any of them. A pool with a shallow end would have been helpful. The kid area has a pool with slides in 1 foot of water depth which was too shallow for the 7 year old. My 9 yearwas excited for the big water slides but was told she couldn't have goggles and there were no tubes to go down on, so she didn't like the feeling of just her body going full force into a very deep pool. My 7 year old wasn't tall enough for the slides by an inch, so check ahead of time to see if your child is the right height. I think it was 4 feet tall, but not sure. Also, the big slide with the swirl wasn't working.

Just arrived home 2/28/2024 after a week at Riu Ocho Rios. This was my first time in Jamaica & will be my last. #1 My sons wife was physically assaulted by another guest (A Jamaican living in Canada but there on vacation) this man harassed all of the women in our group of 12, minding our own business having a drink outside the sports bar in the lounge area. He was told nicely to leave once, came back 10 mins later with more of an attitude. My 29 year old daughter in-law was going to attempt to ask him to leave again when he threw her into the other women in our group. My son then retaliated to protect his wife, when this mans son came out of nowhere and tackled my son breaking his wrist & punching him in the mouth. Security came and various other staff, who were all laughing at us. They did nothing to this man & actually blamed my daughter inlaw saying she started it. What a joke! The other option was, our entire group of 30 people can leave and we can seek out legal action with the police. Anyone that knows Jamaica leaving a resort at 2am in the morning we would have probably been robbed or killed. #2 The hotel clinic the woman was super rude & refused to even give us a tensor bandage or anything even to purchase one. Totally unacceptable & disgusting. #3 The pool staff (life guards) are pigs , non stop hitting on the young girls in our group (daughters). making advancements, pouring water on their breasts, touching ect.. After reading more reviews on this resort of multiple similar reports... is this acceptable to the Riu resort chain? Our group spent approx. $90,000 dollars on our stay at this resort. I would highly recommend that nobody goes here. It is nothing special & sketchy as hell. If you cant feel safe at an expensive resort with a joke of a security staff, where can you feel safe ? Disgusting resort Rui !

We had an amazing time at this resort and never ran out of things to do. Private beach is located very close to the rooms making it relaxing to not have to walk far at all. Multiple pools and with scheduled events such as foam parties with music keep you entertained. Grounds are always maintained and service is exceptional as everybody is friendly. Rooms are kept clean everyday as if it was the first day you walked in, housekeeping does an amazing job. Bartenders are very friendly at all bars. Food is always perfect as you’ll always find something new to try and enjoy. Would highly recommend going to this resort, no complaints at all.

The resort was clean, room clean, staff great. Reception at front desk when asking for help to reserve dinner was little rude to us. Not everyone uses a phone. Ordering through the application for extra stuff for the room (pop) very slow, like next day. Careful with the floor in the room, they were wet so had to be careful walking. (Condensation).

Myself and my wife stayed here from Jan 31-2024 to Feb 7th 2024. I will start with the positive first and then I will advise of the negative. Positive: The hotel itself was very clean, the food was amazing, the daily entertainment and the drinks we were all on point. The nightly entertainment was nice, with the exception of the Bob Marley night. I would have thought this was dedicated to Bob Marley and pure reggae music, but they played dancehall, RNB and Hip Hop which made absolutely no sense to me. They should have had a Bob Marley slide show, and played Bob Marley first and old school reggae nothing else!! The food on a daily was Blessed, especially having Ackee and Saltfish daily for breakfast and fried dumpling was a good look. The cocoa tea was nice or for some they may refer to it as hot chocolate. The plantain porridge was to die for that was absolutely amazing. The jerk hut for the most part was good. I did not however recall seeing any Oxtail at the buffet, but we did not eat at the buffet every day so we might have missed it. BUFFET: One thing I seriously believe needs to change and this is not just this resort it is ALL resorts, STOP asking us as visitors to wear shirts, buffet is a buffet it is NOT an A La Carte, we are visiting a foreign country in 30+ degree weather, nobody wants to have to sweat and wear shirts as men when you have all these women wearing sleeveless tops and next to nothing and you are concerned about a man in a tank top to go to the same buffet that we went to in the morning and afternoon in the same tank top. That makes no sense. A la carte I can understand. Negative: When we first arrived we were given a room that was not suitable. I do not blame the hotel completely for this, I blame sunwing. It was made clear to the travel agent that we both have mobility issues and requested to be put in a room close to the elevator and close to the buffet. They put us in a room that we had to go up 2 ramps which was unacceptable. We came back to the front to request a change in rooms, this was a bit of a tussle but we finally managed to change our rooms. The other issue we had was we booked according to trip central an Oceanview room. We got a partial ocean view room if you are 6ft tall and can see over the palm trees sure. We were advised by the hotel that this was no fault of theirs and that an ocean room view costs more. TBH this was a turn off because I have booked with red tag and other agencies and requested an ocean view room at Bahia Principe for example and I got just what I asked for... When we wanted to depart and had to leave our luggage, it was put into a room that had no lock on it and anyone could access it, this made no sense. Important things such as luggage that is not accompanied should not be put into a non locked storage room where anyone can access it, regardless of camera's. Just put a lock on the door and secure the items. Prevent is better than cure. OVERALL: The overall stay at the resort was good, the negative would not stop us from revisiting this hotel, I would however strongly suggest if you are to stay at this hotel to book for min 8-10 days. From start to finish we started our journey on the plane at 915am, and we did not arrive at the hotel till almost 6pm. We spent 3 hours just in the customs line, and another 2hrs waiting on the bus to leave, plus another 2hr + drive to get to the hotel. So if you book for 7 days your first day is a write off, and we left at 9am so again now the last day is a write off. So in essence a trip to this hotel means losing 2 out of 7 days technically.

I am not a fussy person and I appreciate and am grateful when people have to work hard for a living so keeping that in mind... Let me start with the grounds....beautiful. This includes the pool (cleaned every morning along with the deck), beach and common areas outside. The buffet was huge it had a large variety of different food every day for breakfast ,lunch and dinner and it was very tasty. The steak a-la-carte was delicious and the portion was huge. We did not try any of the other a-la-carte's. Room had a funny smell (bug spray I think) but it was very clean, well stocked. The lobby and seating areas were clean ,we did see 2 cockroaches sitting across from the sports bar overlooking the beach, but this was an outdoor area and they could of came from the outside. (only 1 time did I see bugs this was it). Wait staff was perfect and most staff were attentive and engaging. Bars were clean and getting a drink was a breeze. The sport's bar also had nacho chips and patties to snack on later at night. The only reason I have to take a 1/2 star away is because, a couple of the staff got a little rude in there response to some questions and seemed to have an bad attitude. I would have to give this resort a 4 1/2 star.

Hotel was very clean and easy to get around. Food was amazing with a wide variety for breakfast, lunch and dinner. Pools were clean with plenty of seating. Sports bar came in handy to watch football and relax

I was expecting fresher fruits, you could see that at times oxidation on the fruits, changing colour.Meat not well seasoned at times. I think the hotel should have a policy where individuals dressed approriately (almost naked the day they were born)off beach.I wouldn't dear have my kids there. The staff were great; hard working, hospitable and friendly. The worst part was the night before I was so sick in my room 2 hrs after Wednesday night dinner, at first I thought I was poisoned because I remembered I left my soup unattended to get my food. I believed the red kidney beef soup I had was contaminated which deprived me of the night's sleep.

The hotel has many rooms and yet you never feel like it’s crowded! There is beachfront for all who chose it, and beach loungers for all. Rooms are spacious, clean and comfortable beds. The buffet can satisfy any taste, and a Jamaican corner of foods at every meal and every day is appealing to those who go for the Jamaican foods!! Entertainment is wholesome, family friendly fun! The resort overall is quieter, And a relaxed ambiance about it.

This hotel is very clean and services are excellent. The food is fresh, tasty and delicious. The beach is very calm and water is very clear and waves are not that high. An excellent family get away. People are very friendly and down to earth. I would like to see them serve black label scotch whisky because I .m a scotch drinker with a fine pallet.

Racism still exists at the RIU OCHO RIOS Spa Food ok but cold Lots of Flys 🪰 Difficult to make reservations on App House keeping throwing away guest food Entertainment very good Bus driver to Shakka great Birthday ruined

Great time at Riu Ocho Rios Will try to keep this short. Things that are great: *rooms are beautiful, clean, and very well appointed *grounds well maintained and cleaned daily *mini bar and fridge restocked every two days *plenty of towels, hot water, water pressure pressure *beautiful beach, well maintained, plenty of chairs *lovely pools, plenty of chairs there as well, lots of shade *no wait for beach towels, readily available and huts always open *drinks were great and service wonderful at all of the bars *food was great at the buffet, and the jerk hut where we had lunch three times - a la cartes were average, definitely not worth it Things that made the stay less comfortable *as usual other guests - bringing their own speaker to the pool bar so that their music competed with the music from the actual speaker making it unpleasant for others *people smoked in non smoking areas at night and security didn't care...and when everyone is smoking whacky tobacci it becomes unmanageable *the gym literally had one machine that worked - the others were unplugged or out of order and I know I'm a minority here but some of us do like to work out on vacation, especially when it rains - for a resort this size the gym is tiny, no AC, and then the machines don't work *the drive to the resort was close to three hours from the airport with a pitstop and a huge traffic jam on the one lane highway - bus is comfortable, just be prepared *no shampoo/conditioner in bathroom, so bring your own - there is only a body wash/shampoo in one

Beach is so nice with amazing views from throughout the resort, soft sand, warm blue water Rooms are adequate, no frills Service is on par with what one would expect in Jamaica, some good, some can't be bothered Buffet is similar to food court food

This was the best resort I’ve ever been, absolutely beautiful! First time in Jamaica and we loved it🇯🇲 From the food to the beach, the room, the staff everything was amazing, we shall return as soon as possible 😁

My wife and I just returned from this resort. We booked a one week stay. If you are looking for a family vacation this is the place to go. Lots of things for the younger generation to do. I found the resort well organized, and very entertaining. The staff from cleaners to bartenders to the entertainment are very hard workers. The food is the big winner here something for everyone plus extras. Never had tummy troubles during our stay. I found you were very well looked after during the whole trip. Thank you!

This hotel is very big, there is lots of things to get involved with. If your looking to do excursions this is the perfect location. Not a fan of the Renovations I liked the way the place was before them.

This Hotel/resort was breathtaking. Awesome. It superseded my expectations in every way. Our sunwing agent Karol and the entire team members were very very courteous too. If there was a change or question in regards to our flight or booking, it was addressed immediately. This form of communication gave me a great deal of peace of mind and satisfaction.

Riu Ocho Rio is paradise with a cherry on top! The location is extremely clean, lots of spacious seating with the best entertainment and tasty food. Vacationing over the long weekend (National Heroes Day) and they incorporated elements that visitors could enjoy and be educated. The beach was clean and secluded with lots of seating and no vendors. I can't begin to say enough about the entertainment staff who were fun, energic and remembered faces. They went above and beyond to make your stay memorable and interactive. No need to leave the hotel, its all there! I definitely will be back and recommend to all.

The Riu Ocho Rios is a perfect blend of everything you need to have a perfect vacation. Food is plentiful and flavourful, staff are happy and fun, beach is large and entertainment leaves you with with wholesome laughter. Glow party is a MUST!!

This hotel is top-notch in terms of food, staff hospitality, nightly entertainment, day-time activities and beach facilities. However, room maintenance could be better as we had to call on 2 separate occasions to get our toilet repaired (was not flushing) and the electrical outlets at the bedsides were not working. We therrfore had to charge our phones in the bathroom. BUT THE MAJOR DRAWBACK WAS THE LACK OF ATTENTION TO COVID PROTOCOLS LEADING TO MY FRIEND AND I CONTRACTING COVID DURIN OUR STAY AT THE HOTEL!!!! We were there over the July 4th weekend when the hotel was booked to capacity. Except for the front-desk staff, no other staff wore masks. There was no requirement for masking or social distancing of guests. The buffets were not adequately protected; the top shields over the food were not low enough to protect the food from contamination by spit from adults. There were no lower shields to protect the food from the children whose mouths and noses were at the same level of the food. These factors may have resulted on the jul 4t weekend being a super spreader.

My experience at this hotel was awesome. The rooms and eating areas were kept very clean.The grounds, garden areas and beaches spotless. The entertainment and food amazing. The staff very pleasant. I was never bored. The excursion trip I took to the Blue Mountain was very informative and entertaining. Beautiful scenery!

We recently returned from Riu Ocho Rios! We had an amazing time for the most part at this hotel. The properties size(large and sprawling,) lack of ease with placement of elevators and placement of restaurants was difficult. Also food not being replenished at the buffet was at times an issue. Go early to eat or you may be disappointed! Quality of food was great just not a lot of it at certain times! If you have any physical challenges this is perhaps not the hotel for you. It is very large! Getting results from Covid tests were a challenge for some. Results promised within 48 hrs did not always happen, some not receiving results a few hours before their flight. Service was great, people friendly and ocean was gorgeous! All in all we met some amazing people, made new friends and had a blast on this holiday!

Very clean,nice pools.beach was nice. Our room phone not working upon arrival, 3 people up to see about it never fixed.Had to walk to lobby which is a distance away to get towels and face cloths which were not replaced on a couple of locations. Ice machine was near our room stated leaking over floor on Wednesday and was never fixed was a hazard to people walking in hall they were aware of situation towels down absorbing water and an orange cone to warn people. Very long bus ride to and from resort.Had very limited time getting back to airport and thru customs.

The resort was still amazing as it was two years ago. Amazing staff, food, drinks,entertainment and beach. However it is now a family resort and if you don't want crying babies or toddlers having tantrums this is not for the mature adult. If you have children and want a family environment by all means. Wonderful water park added. My next resort will be adults only.

This resort is clean, great atmosphere, attentive courteous staff, grounds well kept, food is excellent lots of variety. I would recommended this resort to others, and I am looking forward to going again.

very nice resort ,staff were very friendly, well maintained and easy to find your way around the resort , very nice beach with lots of lounge chairs available , food was very good at all dining locations , bar staff very friendly and eager to serve you , room was well maintained and cleaning staff did a good job room was always cleaned when we returned in the afternoon .

My husband and I stayed at the Riu from Jan 6th to Jan 13th. This was our first tropical vacation and it did not disapoint! The hotel was beautiful. It was very big and expect to do a lot of walking, but its all worth it. There were 4 a la carte restaurants and a buffet. We tried all of the restaurants and liked them all. The french cuisine place was unique but very tasty. The italian was half buffet (salad and appetizer bar and desserts) while the main courses were served. The steakhouse was delicious. We went there twice. The japanese restaurant was a buffet which was disappointing but it was really good food. You do not make reservations but if you line up around 6 it is quick to get in. They have a buzzer system too for those who do have to wait. The pools and grounds are very clean. The staff were all friendly, even the ones trying to sell you drugs (which is common in Jamaica). The entertainment staff was stellar. We loved all the night shows. They have a foam pool party and a beach party each week. The jerk chicken hut near the party pool is delicious. My only "conplaint" is the long ride from the airport. I would recommend getting a private transfer so you can go straight there,otherwise you are stopping at numerous resorts on the way which takes at least 2 hours. I give this resort a 5/5!

Enjoyed our vacation to Riu Ocho Rios. We did not enjoy check-in as there was a full bus load arriving all at the same time. We were all tired after our travels and this portion of the vacation could have been organized in a better way. Many people were not offered assistance to their rooms and found this very confusing. We enjoyed the beach and great snorkeling. The food was great and did not bother with the specialty restaurants as lining up early for meals did not appeal to us and the buffet was good but nothing extraordinary. They had lots of selection and one night we even had lobster tails, plenty of other seafood offered. The sportsbar made excellent fresh ground coffee and we had them add rum cream, but their snack food was really terrible. The hotdogs rolled in a warmer all day and the nachos were non-existant. They definately need to put some effort into the 24 hour snacks. Staff in dining area made our dining enjoyable. The orientation wasn't helpful as it seemed to be promoting excursions rather than giving info about the resort. We would have appreciated more info regarding what was happening at the resort at various times and where everything was located. The staff did their best to make announcements from the pool area and beach. We had a very nice clean room and the grounds were beautiful. Our room keys stopped working a day early as did other friends rooms, and had to be reset at the reception area. The staff were very attentive and helpful, polite and friendly. This resort seemed great for all ages. There was quite a bit of walking if you are going to beach and back to your room or to meals. There is a very nice kids play area. One more note, there are no local vendors on the beach or resort to bother anyone. Overall, a very nice place to vacation.

January 2020 - been there 2x and never disappointed... staff and food are excellent not to mention all the beautiful pools... the weather was not a 100% very very windy so unfortunately could not enjoy the beach with the strong waves and sand blowing... but that is something out of everyones control!

The hotel and facilities are very nice, we had a family room with 5 people and the only negative with the room is single bathroom and shower. Food was very tasty and many options in the buffet. The Al A Carte restaurants have great food but poor management in terms of booking a reservation because it is first come first serve so be there at least half hour before it opens or be on a waiting list for second seating. Also house wine is not very nice if you enjoy wines and no options to purchase premium wine. Evenings can be a little boring because they close pools at 6pm and evening entertainment was limited and sometimes bad, like kareoke. They could improve on evening entertainment. Staff were very friendly. They do not have an ATM on site and cannot give you cash from credit card so bring enough cash if needed. They will exchange common currency into Jamaican currency.

My family and I stayed at Riu Ocho Rios for seven days and we had a fantastic time. The atmosphere, food, staff, facilities and various activities were second to none. Over the years, my family and I have been to several Caribbean resorts and Riu is overall the best by far. Since our return home, I have and will continue to recommend Riu Ocho Rios to our friends, family and any/all acquaintances. To all the staff at Riu, thank you for making our vacation such a pleasant and memorable one. We are eagerly counting down the days until our next visit.

Beautiful resort. The rooms are kept very clean, the housekeeping was extremely thorough and found the perfect balance between keeping my things organized and maintaining boundaries with my personal belongings. The staff was extremely welcoming and the entertainment at night was very good. The pool and beach areas were also kept very clean. There’s a separate pool in a secluded area of the resort for kids so while kids are allowed in the other pools it’s not overwhelming. The staff was really friendly and always checked in to make sure we were satisfied. Ocho Rios is a little bit of a drive from the airport, just over an hour but it’s a short drive away from the dolphin cove and Dunn’s river falls. The food was absolutely amazing! Zero complaints. There’s a variety of restaurants to choose from and the buffet consistently has your favourites if you’re not adventurous but offers other different meats and proteins to choose from each day.

The overall hotel, facilities, staff, food,location was excellent. I'm really looking forward to a revisit in the near future. I would most definitely recommend it to family and friends. Being there was exactly what I needed

I was more than satisfied with all aspects of the resort. I visited with three generations of the family, there was something great there for everyone. My young grand-children were particularly happy with the various activities available there. The adults also had a wonderful vacation. The nightly entertainment was excellent.Alic

My boyfriend and I just returned from a beautiful trip to this resort. We enjoyed our time there, the beach was amazing, food was very good. The entertainment at night was great, probably the best I’ve seen yet at any resort. Only complaint we had was the rooms are a bit outdated, the bed wasn’t very comfortable, tolerable but not great by any means. Our “King” bed was 2 doubles beds put together. It was a bit pricey to go here, so a nicer room would be expected. We also arrived at the resort at around noon, and we weren’t able to check into our room until 4:30 pm as they kept saying it wasn’t ready, it was kind of frustrating as after a long flight we just wanted to get into the room and get settled in. but other then that it’s a great place and I would recommend it!

The Food was really good, a lot better than I expected. The rooms could have been a little better TV wise, but I wasn’t there to watch much TV. Beach was fun, great time playing volleyball. Staff was friendly got the hockey game on for us Canadians in the sports bar

Hotel was nice is going through a Reno shortly so will be spectacular in sept 2019. Staff were friendly beach was awesome and had scuba onsite and close to the dolphins cove.. 1hr and a half commute from the Montego Bay airport but location is worth the trip

The highlight of this resort was being able to go snorkelling right in front of the hotel. Spectacular. I can not wait to see what this resort looks like once the renovations are complete in the fall.

Overall great time. Beds could be better. Hard as rocks and seem very dated. Would go back for sure! Beach was awesome. No trouble with a 3 year old. Al la carte restaurants do not need reservations. Staff very friendly. Great vibe.

Dated, needs work. Power issues and 2 mornings in a row no hot water. Entertainment not up to snuff. If all you care about is never ending drinks and an abundance of just ok food served buffet style this is the place for you. If you are looking for consistent delicious hot food that is served to you go somewhere else.

Just arrived home from a week at the RIU Ocho Rios. Pros - The beach is amazing. Entertainment staff is top notch. Hired a driver from the front desk to show us Jamaica....amazing! Cons - 2 hour bus ride from the airport to the resort. The hotel is huge, needs massive Reno’s (starting in April). Service was terrible. Was not served a single drink at the pool or the beach. Staff were not that friendly. Food was hit and miss. 2 “a la cart” restaurants were buffet. Felt like we were eating buffet meals all the time. Oceanfront room compared to ocean view room was no different except a jump in price (we had both rooms in our group).

The grounds of this resort were very nice, beautiful palm trees, and beautiful pools, although they were too cold (not pleasant). The rooms were average and housekeeping staff very good. We stayed in the deluxe wing but don't think it was worth the extra money. No entertainment during the day and the evening shows were not good. Did not enjoy the 90 min drive from the airport to the resort! Food was just okay. Overall I would give our experience a 5 out of 10.

This was our 4th vacation at this particular resort and we have enjoyed it every time. We usually visit with family members (this time there were 7 of us) and that makes the holiday that much more fun. I think all of the others (4 of them had not been to the RIU chain of resorts before) would agree that the experience was well worth it. Our only regret was booking for 7 days. We would have preferred 10 days but the travel firm we used could not/would not arrange that.

Beach was beautiful and kept clean. Plenty of lounge chairs, never an issue finding one. Resort and rooms were pretty dated and in need of a remodel. However, the room was clean and no concerns with the housekeeping service. Food was average.

This is our second time to this resort and it was even better than the last time. The jerk chicken at the jerk hut is amazing. This resort is big enough but not too big. Has enough tourists to make it interesting but not too many to make it over crowded. The staff are fantastic, the food has a lot of variety and tastes great!! A la cart steak house Mammee Bay delicious!! Rooms are all basically facing the ocean so no bad rooms. Close to most major attractions even though 2 hour drive from Montego Bay airport. Entertainment so much fun!!! All in all fun, fantastic and fabulous!!

Hi! I was travelling alone single woman and made it a point to notice details and take notes so I could write a mindful honest review because others reviews really helped me in booking my trip! Starting with booking with Trip Central Marlena was lovely to Sunwing check from home to front desk at the Riu Resort...Everyone along the way made things easy quick and done with a great attitude! The resort its self had beautiful grounds, location and beaches were divine. It's a 90 min drive with 2 stops at other resorts on the way so be prepared for the drive. Once arrived it's well worth it. The place is huge, lots of families, couples and older guests. Private quiet beaches and beautiful white sands. Food was very good lots of variety. Not big on buffets but they did a good job with cleanliness and there was an la carte steak house option. Asian restaurant (deluxe guests only). Always a place available to eat until late at night. Fun entertainment nightly. I felt very safe the rooms were basic but clean and comfortable. The only thing was I had to change rooms after my first night due to noisy construction outside the hotel but they changed and upgraded me to an ocean view for my troubles no extra charge. I only have praise for the entire staff from the front desk, Amoy, Richard, Anna Maria, Neto etc...all so helpful and courteous. Chef Mozel and his jerk hut on the beach was a major highlight! Daily jerk on the beach and fresh coconut juice thats Jamacia! Staff service from the beach to the restaurants, Desroy, Harkel, Martin...Keshawna, Sharron in housekeeping to onsite Sunwing rep Sandra aka Mama Sunshine👍🏽All amazing!!! No peddlers the beach, clean beaches and lots of beach chairs for guests. They offered every excursion onsite very convenient. I worked out daily gym could use an upgrade but was functional. Spa was lovely. Expect loud music during the day around the pool with interactive games with staff and guests but it didn't disrupt your quiet in the beach. All in all I loved my time and will be back for an annual trip to Rui Resorts Ocho Rios. Thank you I hope this helps the next guest plan their dream vaca to Jamaica ya mon🇯🇲 ✌🏾

We enjoyed our vacation at the Riu Ocho Rios...we had a room situation upon check in; the room was very clearly not cleaned properly (no glasses, open beers and sodas in fridge, sand in the bed, no freah towels) BUT the hotel staff provided excellent customer service which we appreciated. We had a new clean room the next afternoon. Personally i found the resort quite outdated but its not a big deal but something they could consider renovationg. Food was decent, drinks were yummy, excusrion was nice! Sunwing is awesome! But i probably wouldnt go to that resort again. Would prefer something newer.

The resort was slightly dated, rooms had a mouldy smell, bed covers and pillows also had an unpleasant door. The food was good but nothing exceptional. The services was laid-back, view of the tropical forest hills was amazing! The resort is small so everything was relatively close. Best part wifi coverage almost everywhere on the property.

The only amazing thing on this resort was the beach. It has a ton of aquatic life to see right there where you swim. You have to leave your towel to claim a chair on the beach by at least 8:30 to get a good spot. The food is mediocre at best, the steakhouse and gourmet were pretty good though. Tip if you want good service, even then if your a younger girl be prepared to be treated terribly from the female staff, even if your a very nice person who talks with respect. Other than that the service is pretty good, the drinks at the bar are delish. The rooms were nice, housekeeping sometimes forgets to fill up fridge with water. Views are awesome from the sea view rooms, good privacy. Resort is a good size, rooms are maybe 3 minutes from the beach tops. It’s gpod for a first time in Jamaica but would not go again.

Overall great experience. Food and entertainment very good. I stuck to the buffet as the a la cartes were nothing special. Buffets had good variety and a late night option open til 2am. Rooms need updating badly. Mattresses were not the most comfortable. Drink selections were good and staff was great. Very friendly and attentive. More of a family resort than couples which made for a more lively experience. Pool was nice and close to the rooms. Ocean was great with lots of options for shade or sun. I would definitley go back. It’s not a 5 star as advertised but I would give it a 4 star rating.

My family and I went to this resort for the first time. At the front desk we were greeted by Leighton he was super helpful and had an amazing personality. The beach was amazing, and our room was perfect for my disabled sister and so was my parent's room. Everyone at the resort was pleasant. The food was amazing and tasty. As for the jerk chicken on the beach it was delicious. As for entertainment it was top notch. Crazy Jerry was fabulous as well as all the other entertainers at the Riu. We had a really good vacation and it is a really clean resort.

I went to The Riu in October ‘2018 fabulous weather the grounds were emaculate and well kept. Friendly staff always accommodating,who went above and beyond. If you wanted your room cleaned it would be done after your day off fun. I liked the fact that there were always lots to do and the excursions were amazing!

the grounds was wonderful but the room need lots of improvements.tv poor bàthtub don't run water out property toilet sometimes don't flush properly and the bed and room smell mold and there are roach the towels are very stiff

I'll get straight to the point. If u describe this resort in 2 sentences I would say it was the perfect for for us becuase of the location, energy, and people. This is a fun RUI that has a gorgeous beach, great food (too much food!) and the travellers to this resort are looking for a positive vibe. Pros: Beach is gorgeous and one of the nicest compared to others in the same area. (no seaweed when I was there) Largeish resort but laid out so everything you want or need is close. Drinks keep flowing, with decent liquor brands. Many bars within reach Staff is pleasant (a bit laid back becuase it's Jamaica! But happy to help.) Great location for excursions! (20 round trip to Dunn's River with a cab outside the resort.) Fun extras like paddle boarding and wind surfing, and a ton of games all day like corn hole and darts and fun relay races (entertainment staff work their butt off!) Great music all day Cons: Very dated rooms but clean. Pool could have cleaner water and be cleaner (was merky) A la carts weren't overly impressive (becuase the buffet had so much variety!) Luxury side with better rooms were nicer, but farther away from the fun so a con for us. But might be nice for people who want more quiet. Entrainment at night quiet amateur compared to Mexico or Cuba. (great mj show but he's not our "thing") Takes a full 2 hours for us to actually get their from the airport.

We stayed at the Riu Ocho Rios from Apr. 20-27/18. We were a group of 9 attending a friends wedding. The food was great and plenty. The only bad was that the steak house and the Asian restaurants are supposed to be a la carte but are really buffet style. We didn't get a chance to try the other a la carte. The rooms in building 3 need to be updated, not sure about buildings 1 and 2. The beds are a bit to firm for everyone's liking. We had a problem with our fan, but the maintenance person arrived quickly and fixed the problem as well replaced a burnt out light bulb in our bathroom and fixed the other light that he noticed wasn't working correctly. The cleaning staff were pleasant, but counter in washroom washroom was not always cleaned. (we had a dead fly on the counter for the whole week.) We also had a fridge in our room that was stocked daily with beer, soda, and bottles of water, as well as an alcohol cabinet with rum, gin, vodka and whiskey so you could make your own drinks. The entertainment was great, but they had 1 show called Africa that seemed to go on forever and people were leaving cause it was too long, but the dancers and actors were phenomonal. The entertainment staff was great too. There is a disco that was good only because of the people we were with. The sportsbar was good, had a few slot machines and pool table. The beach was excellent and hand plenty of chairs. The pool was great too but sometimes you couldn't find a chair. If you require the safe, you need to rent the lock and key for $50.00 for the week, unsure if the $50.00 is refunded once you turn in the lock and key. The hotel is nice but is in need of some repair. It's close to "downtown" Ocho Rios. I would definately stay at the Riu again.

Beautiful Resort. As always the RIU has great food. The buffet had an amazing selection for breakfast and dinner. The steakhouse was fantastic. I enjoyed a very tender steak that was equal to a fine dining steakhouse here in Canada. I went twice. The salad bar was also amazing. A well managed resort. The service was great in all food areas and pool bars. The service and cleaning staff kept the place spotless. Everyone was friendly. The nightly entertainment was varied with musicians and dancers. Of special note was open mike night. A great way to end one's day. It goes without saying the pool area and beach were clean and beautiful. I had such a great vacation that I booked a stay at a RIU in Panama.

First of all the service from the staff was amazing, there was not a time where I did not have them asking me if i was ok or needed something. The food was excellent. The facilities were clean. There were alot of activities for my family including my 11 year old. The shows were good. Definitely going back.

I cant say anything bad about this resort. This was the first resort that I saw workers on the resort really work , clean, paint, do up keep on the grounds. the staff was friendly and felt safe of the resort. Everything was great.

My husband and I have traveled for the last 8 years and this is by far the best experience we have had. The resort is amazing. The whole experience was perfect. The room was amazing. The beach and pool area perfect. The food was awesome and the choices were many. The jerk hut on the beach was delicious. The people there were so pleasant and fun to be around. We were asked many times how our vacation was going and if there was anything they could do to improve it. Honestly, I do not have one complaint about this resort. Look forward to returning.