Fantastic Beach - protected by corral from large waves...sandy beach no need for shoes in water. Can walk for kms either way safely. lots of sun protection on beach. Buffet large and ample choices. restaurants are a pleasant surprise and provide nice treat. Staff friendly. Rides to further rooms constantly available. No close neighbouring resorts so feels secluded. Loved it.

This resort was great overall. The room was clean, the food was good (although the "alcohol" in drinks is watered down significantly), and the beach was nice. As with other resorts, though, the "reserving" of chairs is a pain to deal with. We had to be on the beach by 7 to get a chair. Resorts have to come up with a different system. They either have to increase the number of chairs significantly or remove everything left on sets of chairs that are left empty for a while. If no one reserved their chairs, there would be ample places to sit for everyone as people come and go. The bus ride there was scary, the driver repeatedly passed in bends in the pouring rain near cliffs. The bus on the way back had transmission issues to the point that it could barely make it up a small elevation and took twice as long to arrive at the airport as it should have.

Third time visiting this resort in the past 8 years. First visit (2018)as a couple. Second visit (2023)as a family of 20. Third visit (2026) with a group of friend (15). Pool area is excellent and located adjacent to the beach, resort grounds are well kept along with the common areas. Buffet and restaurants are very good. Rooms were kept clean by the maids and never short of room amenities. The beach is amazing and so scenic with very little visitor traffic if you choose to walk the beach. If you are energetic and have a 1-1/2 half , you can walk to the town of Las Terrenas for lunch or shopping , Done this a few times during our stays. Don’t know of any other place that can offer this. Love the resort layout. Everything is so central or just a couple minute of walking. This visit was the first time we experienced room issues. Friends on ground floor had their room flooded and a second couple water also leaked down the walls in villa 23. Both were relocated after a persistence request. Rooms could sure use some renovations or à face lift.This seems to be a common complaint by many visitors that would make the stay even a better experience.

We just spent another wonderful week at this amazing resort. We have been back many times all due to the excellent staff. From the welcome of Samuel to the general manager Albis to the friendly efficient housekeeping staff and great attention service of the dining staff. Deomedes,Omar,Omero,lewin and Ariel just to mention a few. The food is excellent. Always fresh and plentiful. Trays are replaced promptly and kept clean and beautifully displayed. The alacarte staff excel at making dining a beautiful special experience. The grounds are very well maintained along with the pools and lobby. Always chairs available whether at the beach or pool. Overall a beautiful resort if you are looking for a relaxing vacation at a great price.

The size of the resort is perfect! Everything is within a comfortable walking distance and the beach, pool and entertainment and main dining area are all centrally located. Our Junior Suite Superior was well-maintained and clean. The food was good, everything was kept very clean, and the resort staff were friendly and helpful. Our WestJet rep, Maria, was a gem. The long stretch of beach was very walkable, however less swim-able due to the crashing waves and sharp coral. The weather was quite windy and rainy but there were many sunny breaks. We highly recommend the whale watching excursion to Samana Bay - it was an amazing experience. Overall we enjoyed our stay but would probably not go back due to the weather patterns in that area - no fault due to the actual resort.

Just returned from a week at El Portillo, a fantastic resort. From the moment we arrived the staff was friendly and welcoming. Our room in building 25 was great and very convenient to all amenities, cleaning was done daily to a high standard. The staff at the Sports and Beach bars were all very good, too numerous to name individually. The buffet staff was likewise friendly and hardworking. We dined at the Greek, Italian and French restaurants, all very good. The entertainment staff was very lively and engaging, with a special shoutout to Gerson, one of the friendliest and lively staff members we have ever encountered. The beach is very nice and overall a fantastic resort.

I was surprised by the gorgeous solitude of the beaches while walking a half hour in each direction ~Beyond- the East and West edges of the Bahia Principe. Where is everyone, this place is gorgeous! Buffets and A-La-Carte were amazing, specifically the Brazillian giant BBQ red meat skewers [3 feet?] the waitstaff walk around with and slice fresh to your plate. Pool was a good size but we prefer the Ocean, and they provided afternoon and evening entertainment including fire performers, mixed dance troops, and singers. Nearby EcoTours highly recommend LimonWaterfall [horseback through the muddy trail then you climb down 800-900Meters of big stairs] please bring $25USD cash tip, we were not told ahead and it's awkward offering "volunteers" who look after the horses a payment via CreditCard. Also I suggest to tip the Bahia bar staff 50DRP or $1USD for each 2 drinks [small cups] you order or your Margarita will be sugar and salt with a splash of booze. Alternatively order beer on tap. They work really hard and "All Inclusive" doesn't mean they see much of your nightly fee. Vibe is relaxed, good mix of ages for guests, hotel wasn't overrun by screaming running children but there also weren't the loaded and loud party crews. Put your hands over your ears during the jingle at the beginning of the entertainment or it will get stuck in your head and you'll be singing it on your Excursions. Literally when I Googled it, the A.I. said guests noted singing it years after being on the trip. :]

This resort was more than we expected. The front desk staff were outstanding and went beyond their regular responsibilities. Special shout-out to Danny, the general manager. He bent over backwards to help with resolving a reservation issue that we had. The entertainment staff was top notch and Victor was the best. Lots of fun.

This resort is spotless. The staff are amazing. The grounds are beautiful. But the best part is the beach - the miles and miles of beach you have access to and can walk freely, explore the reefs, enjoy the palm trees.

Very nice and well maintained resort with an excellent staff. The food is good with plenty of choice. The beach is very pleasant but the surf can get rough at times. There were plenty of people snorkeling but I don't so can't comment on how good the view is. Lot's of entertainment and activities and kids seemed to be having lots of fun. The pavilion that acts as reception and lobby is beautiful and a very pleasant place to just sit and do nothing out of the sun. Would definitely recommend for couples and families.

We love our vacations at this resort. This is the third time we have been to this resort because it is everything we are looking for. The main attraction is the beach which is a lovely sandy beach. There is no need for beach shoes as the sand continues into the water for some distance. Further out there is a coral reef so there are great opportunities to snorkel if you wish. Many people feed the fish so you can also see them without a snorkel. The buffet at the resort is lovely! Great food at every meal! The a la carte restaurants are fabulous! The Brazilian would have to be our favourite one followed by the Italian. This is just my opinion and my preferences, however. The room was fine for the price we paid with a few little things that could have been improved upon.

beach:+++++ clean water, no seaweed, no wave, snorkeling close : just wonderful!!! -------- not enough palapas; towels are very thin and old; rooms:+++++ bed is very good, pillows are very good, very clean; -------AC is not great, very old bathrooms, TV is too old and small, everything else is REALLY WONDERFUL!!! don't expect any great shows or super singers..

I have been to a few Bahia Principe resorts and this one rates at the top. Great layout, food and staff. I would definitely recommend this resort. It is about an hour drive from the airport and the coach was very comfortable.

I had heard I would want water shoes but not at all as the Corral areas were obvious and all soft sand wear you swan. I snorkelled several times and always found schools of fish quickly along the coral areas. We walked barefoot 45minutes either direction from resort and not a stone or sharp shell even. Lovely area. Well maintained grounds. Never felt overfull Buffet or most sitting areas. Bar drinks were well done e.g. Expresso Martinees, Mojitos or Brandy Alexanders. Was disappointed there was no Pickleball lines on the tennis court. Bahai Principe is missing out on PB group vacationers. Food was good. I usually only do the Buffets at resorts, as I don't like to have a scedule, but did find the Ala Carts to be better and worth attending.

Just returned from a relaxing week in paradise. Bahia Principe El Portillo did not disappoint. Beautiful beach, good food, great staff and beautiful grounds. We did have some issues arranging AlaCarte dinners but managed to get 4 booked for a group of 10 people. Rooms were spacious but a little tired. Could use some spicing up. 4th time at this resort and will go back.

Too many people in resort. No places on the beach or around the pool. Waiting in line to go in the main buffet (not enough space). You pay for premium drinks (so it is not all included). Food is average more oriented to the Canadian taste: bacon, burgers, fries, pizza, pasta, omelettes.

A very lovely place to visit. The resort is absolutely immaculate, the staff are wonderful and the food was great. The beach was clean and the water absolutely beautiful. We enjoyed ourselves immensely. A beautiful place you must visit!

Resort is not very big but very well organized. One huge restaurant for breakfast, lunch and dinner. Food selection is amazing - fish , meats, fruits. Everything is fresh and tasty. There is also snack bar on a beach which is OK. A la carte restaurants I would not recommend, food is OK but in general it is just a waste of time. Beach is amazing. Nice sandy beach with lots of chairs and shady spots. Beach is quite long for this size of resort, never looks crowded. You can do snorkelling right on the beach. For kids they have kids club and nice waterpark Night entertainment is pretty limited but generally it is OK . As a negative, I can admit only poor internet connection in rooms. Weak signal on a beach. For good connection you should stay in a lobby or in restaurant.

- Beautiful accommodations! - Excellent Buffet and a la carte restaurants. I'm celiac and had no problems finding gluten-free food. - Lots of shaded areas at the beach - Great pool area. Both the pool and beach are in close proximity to the accommodations. - Excellent entertainment and activities. -We went on one excursion to the National Park and had a great time. -Yoga in the morning on the beach with Jairo was a 10/10. Great way to start your day!

I recently stayed at this exceptional resort, and I can confidently say that the experience far exceeded my expectations. The photos on the website simply don’t do it justice! From the moment we arrived, it was clear that this place is committed to quality and service. The food was of the highest standard, and what impressed me most was how it was always available. Whether it was a quick snack or a full meal, there was never a shortage of options. The staff was always visible and working tirelessly to maintain the property. Bathrooms were constantly being cleaned, and I even noticed them painting and touching up various areas—no corner was left unattended. The pool and pool bar were spacious, never overcrowded, and perfect for relaxing or having fun. The beach was stunning, and there was so much to do, from water sports to lounging by the shore. One of the highlights of our stay was the snorkeling. My kids and I went three times, and it was all included at no extra cost. It honestly felt like we were swimming in a giant fish tank, surrounded by thousands of vibrant fish—such a magical experience! Entertainment was always on point, with activities running throughout the entire day to keep everyone engaged. The only suggestion I’d have is to start the nighttime parties a little earlier. My kids were so excited to join in, but they were often too tired by the time the fun began. An earlier start time would be perfect! Overall, I would highly recommend this resort to anyone looking for a fantastic family vacation experience. We had an unforgettable time, and I’ll definitely be telling everyone I know about this amazing place!

Hotel was really clean and the staff was awesome and the food was great. kids waterpark the pool and the ocean was all excellent. The entertainment at night was excellent. Weather for the week 28 deg and sun every day

We really enjoyed staying at this resort. Everything was central. There was transport around the resort which is very important to us. The beach was very calm so easy to get in and out of. Food was good. Needed more bartenders. Certainly would recommend this resort to everyone and we will be returning.

The hotel was fine. The rooms were not cleaned properly each day. Dirty towels and face cloths were left on the floor for the staff to change out but instead, they just left them there. The front desk staff were shady. When a ground floor room was requested, they said they would do it for a 50$ fee. When the woman produced her CC, they told her it had to be cash only. They turned the lights off in the lobby at 11pm even though a group of us were playing cards. When we asked them to turn them back on, they were very confrontational saying they were on a timer, but the night before when they went off, they turned them back on when we asked (different staff). They rolled their eyes at us when we asked for a Trolley lift to the water park, they made no accommodation for us getting zero a la cartes all week, and they completely ignored the kids when they went to the swim up bar for a drink. The sand fleas were bad and the beach is open to locals so you get zero time to relax because you're bombarded by solicitation.

Our week at the Bahia in Samana was an excellent experience. We especially owe a gratitude of thanks to Jairo who minds the gym daily. He was very kind and added a Smile to the start of our day. Lidia at client services was outstanding in assisting us with reservations for a la carte dinners and booking a special dinner on the beach. Management of this hotel were exceptional in delivery of client services and any questions or needs we requested. This is an excellent all inclusive trip and we would recommend you try it.

Hotel, rooms and all amenities great!!! very happy to stay there, had a good time with friends. weather great, food great, amazing and friendly stuff. we will recommend for sure and come back in few years.

I would say our 3 favorite things about this resort, is the proximity of ocean to pool and buffet..lol! The incredible , friendly staff, which means everything to me! The entertainment and relaxed, family inclusive activities on site!..I said 3 but the selection of good food probably should be number 3, atmosphere 4.

Beautiful resort grounds amazing beach we had a good vacation .. The food was very good the only down side is the rooms need a face lift ! Walls of the building we stayed in needs to be painted we could see the scratches and dirt on it...I wasn't too happy with the room.. entertainment and staff was amazing the people are very warm.and helpful .. the weather wasn't the best as it was in January but for sure the beach is a beauty by itself. I for sure will return

This hotel does not lack for anything. The food was incredible. The rooms were quite comfortable. The beach, the beach is absolutely amazing with lots of chairs and lots of shade. As well, the beach you can walk for miles either way. There is not more you could ask for from this resort if you want a relaxing holiday where you are greeted with smiling faces whether it’s morning noon or night this is the place to be.

There was an ample selection of food, whatever your diet might be. If you are a vegetarian, you might not enjoy the Greek restaurant as they have a very limited vegetarian menu. The other restaurants were great. The grounds were immaculate. Everywhere, employees were raking, cleaning glass and tending to customers. On either side of the resort were long stretches of beach, perfect for walking. I chose this place because I wanted to snorkel off of the beach. There were many rocks, and one could see brightly coloured fish. Unfortunately, the water was often silty, which blurred the view through my mask. There are strong currents within the protected swimming area, so one needs to be careful. The entertainment crew led a variety of fun activities. The music was almost always on, but if you wanted a quieter area, there was another pool, much smaller, where one could have a quiet escape. I discovered a lovely little park with swinging chairs, a small pond with waterfalls and then a boardwalk across the creek. The hotel doesn't own most of this creek, but it would be to the hotel's and the environment's advantage if they cleaned it up and developed it as a walking/hiking area. The creek must attract all sorts of interesting wildlife. It was fun to spot the different types of birds and vegetation. Some of the tall trees were labelled as perhaps they were unusual. The small cats running around were enjoyed by many children and adults. Here, I think it would be very helpful if they caught the male cats and sterilised them.

This resort is one of the cleanest resorts I've ever been to great selection of food at the buffet ,,staff great ,customer service go out of their way to keep you satisfied had a issue with room to far from amenities due to physical limitations it was rectified quickly plenty of seating at pool and beach ⛱️ going back soon

El Portillo(Samaná) is a little piece of paradise! Beautiful beaches, great food, lovely staff. Atmosphere is vibrant and joyful. Staff work hard to keep visitors happy. The entertainment team is outstanding. Rooms could use a bit of touch up. Overall, an amazing experience! Highly recommend this resort! Can’t wait to be back ….

The resort is small and some of the rooms are dated but we preferred to be closer to the beach rather than having a new room. Lots of mosquitoes but it is Caribbean after all. Food was very good . The beach is beautiful and all personal very nice and attentive. Good value for the money.

Stayed May 30th -June 6 2024. Highly recommend this resort. Approx 45 min bus ride from airport. When you get past the town the mountain side views are Beautiful. Resort is very clean. You can see the pride they take in their resort. Food and Dessert there is a lot of variety. Walking on the beach is very relaxing. Very quiet. No resorts beside there you can walk and enjoy. We stayed in building 26. Not far at all from lobby.

We had an amazing time. The resort and the grounds are very well maintained. The food was tasty and the entertainers worked very hard to keep everyone engaged in the evening. We particularly enjoyed the beach and being able to snorkel, we saw quite a few fish, including a sting ray. This resort is a great option for families. We will definitely return.

This resort is situated on a beautiful beach. It’s one of the nicest beaches we have ever been to. The food was average and there was a lot of smoking on the property. Jenn is a great travel agent and we always appreciate her help in vacation planning.

Excelent food at Buffet, and Brasilian a la carte restaurant. Good room. Pretty narrow beach with not enough palapas, and verry crowded. The sea is very good, no big waves, verry little seaweed, and there is reef in swimming area, so a good snorkeing place. In general friendly personnel. I have to say that I was bitten by sand fleas, or posibly some insect in the room and it was quite bad.

very clean and well kept grounds, staff were always very engaging and lots of fun. Lots of options at the buffet and the restaurants were absolutely amazing! Never any line-ups for meals - very organized!

Having been an many 5 star resorts that I can compare this one to, this resort overall scored low for something rated a 5 star. Pros: it was clean & well maintained; staff was super friendly but needed some reminders; the location of the resort is at a very clean beach - no jelly fish encountered during our week there; lots of food available. Cons: very small main pool for a resort holding the capacity of people it can (we did not go in it for that reason as the pool bar was in that pool too); no elevators for buildings with three floors, so not ideal for seniors or families with small children unless management accommodates people on ground floor; had cockroaches in our room (it happens - but gross!); this resort is not for foodies - 90% of the food was very bland, the meat of poor quality. Desserts were good and a fair selection of cheese. We mostly ate salad and cheese because everything else tasted unappealing. A lot of people to this comment will say “oh don’t be such a hard critic, it’s a 3rd world country” - to those I say, that in Las Terrenas you can eat out fantastically well with well spiced food and good quality meat. In fact there is a restaurant within walking distance to the resort called “Porto” by Mosquito where the food is excellent and the place is very gorgeous as well. There are other very excellent eateries in town as well. We were very disappointed with the food at this resort. The Greek restaurant serves the most bland food ever but the staff was fun and we got to smash plates which was fun. The Brazilian restaurant at the resort was decent and they actually served decent quality beef for this one. The french restaurant we cancelled bc we went to Porto outside of the resort that day, but it’s said to be good. The other drawback of the resort is that each person can only go to a total of 3 a la carte restaurants which speaks to its capacity. We dodged the entertainment that’s hosted at the resort and kept to the quiet part of the beach, so we can’t comment on that. Drinks fairly good, altho the tapped President beer wasn’t very good. Some temporary bars in the evening served President beer out of the bottle which was much better. Premium alcohol was not included. As said, the friendly staff made the stay good and the fact that the resort was kept really clean. The buildings are dated but well maintained. The food overall is bland and not for foodies. The beach is clean and pretty and the main pool very small.

The check-in process was fast. The grounds are well maintained and our room was fine. The room needed a little TLC but nothing major and really nothing I would complain about. The pools were very nice but sometimes a little warm. The beach was nice and calm, clean with some fish visible near the rock/coral while snorkelling. The buffet food was very good with lots of selection. It gets boring after sometime but that happens at all-inclusive buffets. We ate at the Brazilian, Gourmet, Italian and Fish Market ala carte restaurants … No complaints. All very good food and service. The liquor was not brand name but mixed drinks were still good. The lines at some bars were long and slow. More bars or more bartenders would help. The serving glasses are very small … recommend that you bring your own Yeti or similar larger container. The entertainment was ok. The Circus Show and Pirate Show were very good. My 8 year old granddaughter had a great time and liked the water park. My biggest complaint is the number of people smoking everywhere we went (except at the buffet and restaurants). Coming from Canada where smoking is so restricted, it was very unpleasant. They should have designated smoking areas. I would still recommend this resort.

My complete and honest review… Everything about the hotel was exceptional. I have been here twice (once in November 2023 and just recently, February 2024). Location: the hotel is located just outside of Las Terrenas, Samana. Super safe, such a beautiful surrounding atmosphere and fantastic first impression. Taxi into town is $10 usd, one way. The hotel bellman will arrange for you. If you wish to walk along the beach into the town of Las Terrenas, it’s about 1.5 hours (but it doesn’t feel like it!). The rooms: if you’re looking for the Ritz Carlton, then look elsewhere. What you will find at El Portillo is exceptional cleanliness, very roomy and airy, very comfortable and has everything you need - Fully stocked mini bar, air conditioning, tv and safe. Food: All la cart restaurants and buffet - FANTASTIC! All are modern in decor. You will not go hungry. They accommodate every palate. The hotel grounds: Very well kept. Lush and green. The workers are always making sure everywhere is clean. The hotel staff: One word, FANTASTIC. The beach: exceptionally beautiful!!! You can walk for miles a miles. The staff do their best to clean the beach. There is a bar on the beach, which is really convenient. If you are an early riser, you will see the most beautiful sunrise every morning over the mountains, simply beautiful. Recommended excursions: without a doubt, the all day buggy to Playa Rincón. You will enjoy a delicious lunch at the top of the mountain, El Monte Azul. Where you will find stunning picturesque views. Lastly, our TripCental travel agent, Wendy. We have been booking travel with Wendy for the past 10 years. She is wonderful, attentive and most importantly it’s always a great pleasure to work with Wendy in making our all travel our experiences AMAZING.

I think for the price, this resort was well worth it. All basic amenities were included. The food was great, lots of variety. The rooms were a good size, outdated but functional. The actual resort was very well kept, constantly clean and had plenty of space and activities. The staff were absolutely amazing. They made the experience at the resort phenomenal. The beach was absolutely gorgeous. A beautiful spot to relax and also enjoy a bit of night life in nature.

Hotel was beautiful. Food was delicious and well presented. Service was poor to fair. We were never offered tea or coffee in the morning and when we did ask, we sometimes did not get it until the end of our meal. Some servers did not understand when we wanted tea instead of coffee. We ended up serving ourselves at the tea and coffee bar so that we had some with our meal. Our small group tipped at every meal even if the service was bad as we were sure that tips are a source of income for people. We noticed that we were almost the only people that tipped. Was this because the service was bad, or that people were cheap? Not sure. Even though we were constant tippers it did not make a difference in our service. No consistency on who waited on you even though we sat at the same table every time. We ate out at the beach restaurant for lunch everyday. Not once were we offered drinks. When we did order them after stopping a waiter, they only came a couple of times. Beach was fabulous. Great for snorkeling and just hanging out. Did have to go out by 7:30 in order to snag beach chairs. Activities on the beach were good fun. Didn't try a dance class. Our room was in need of a few repairs. Just minor stuff, however, our shower did leak all over the floor. It was always well made up when we returned in the afternoon. Drinks were very good and well appreciated. Bar service very slow. Lobby was beautiful. We spent our last day in the pouring rain and it was nice to see people using the lobby for games We didn't spend much time in the pool as there was no shade. It was a beautiful pool . Grounds were lovely and we enjoyed the cats lying around. We had our favorites. For Air Transat who we booked our trip with, we asked for 3 rooms close together and were in 3 totally separate buildings 2 which were far apart. We booked in October and this request was not filled. People need to know that doing all the computer work that needs to be done by the customer will take a lot of time. We attempted to do our entry into DR on my laptop, it would not take my birthday, so we started over on my husband's phone. His phone would not accept my birthday. So we started over on an i pad. Finally we were in. Then there was booking our seats and booking our ticket. We do not own a printer, so we had to go somewhere else to do all this. It took us 3 hours and a lot of frustration. What exactly are travel agents doing these days? It is not a fun way to start a vacation. When we were leaving, we tried to book our seats for our return flight, got all the way to the end and it would not accept our phone number. We tried all 3 of our phone numbers and none of them worked. So we gave up and waited until we got to the airport. We learned that you have to put a 1 in front of the phone number. How were we to know that? Our biggest shock was being finger printed at customs in DR. Kind of disturbing. Overall, a lovely resort although there was no where to really walk too. We took a taxi into town that was set up by the hotel. Driver spoke no English so was unable to explain anything to us. When we arrived at the "tourist" drop off, a man met us on the sidewalk and explained that the taxi driver worked for him. This lead us to suspect that this man took a good part of the money we paid, the hotel probably got a cut for their advertisement of the taxi service and the taxi driver got what was left over. Had we known all this we would have got to town in another way.

The room was great, clean and well kept, the service was mediocre to say the least one or two were motivated the rest didn't seem at all interested even though we tipped well at every meal. The resort was very well kept but overrun with cat's, you couldn't eat at the open restaurant's without them walking under your table begging for scraps most of them were pregnant so it's going to get a lot worse, we even had a dog just stroll into the restaurant, none of the staff tried to remove them or chase them out. I would not go back to this resort.

The beach at this resort is beyond compare with any other resort we have been to.Some of the A LA Carte restaurants are below standard.The buffet food needs to be warmer even the coffee needs warming.

Excellent staff. Beach is awesome . Food is good. Beach bbq awesome . Some restaurants could have improvements. ( fish market) Italian restaurant is a definetly a five star, Alcohol drinks need definite improvement . More selections such as premium alcohol. Ground keeping immaculate. Rooms very clean . Some a little outdated though . Definite would recommend this hotel

A very comfortable resort with beautiful scenery on the drive from the airport. Clean, plenty of washrooms and bars throughout the resort… except no lobby bar. A very walkable resort, but a shuttle is available if needed. Greek and Italian a la carte restaurant meals were delicious and beautifully presented. Service at the beach buffet was good, but hit & miss at the main buffet. Beach is beautiful & has areas for good snorkelling. Long walks along the beautiful beaches. The entertainment staff work hard. A lovely zen pond for a quiet spot to relax. Overall, very pleased with this lovely resort.

We just got back from a week spending in Bahia Principe and we truly enjoyed our stay! The rooms are a bit out dated but the layout and energy were amazing, the resort is gorgeous, staff, service, food, facility, beaches were perfect! It was our second time there and we will definitely go back again, hoping next time the rooms will be renovated! Keep up the good work! Thank you dear Colleen for your professionalism and all your help for providing an amazing holiday experience!

I gave a 3.5 stars to this resort just because of the beach. Would probably be a 2.5 or 3 stars. The room was ok. We were there 15 years ago and it had not changed. It is a rundown hotel. Need a lot of fixing. Lack of staff. Music is very loud at the pool or on the beach. Not even able to listen to my music with my headphones. If you don't smoke you will have to smell the cigarette everywhere. There is always someone smoking. people were dropping hash and cigarette butts on the pool deck. Unless you got to the a la carte restaurant, the food was warm or cold at the buffet. A few people got food sick including my wife. Unless you get early, all the chairs were reserved before we got there. The staff was friendly. If you wanted some quiet time, there is a small pool with only a short number of chairs available or you had to walk on the beach away from the resort. There is a jacuzzi but it is pool temperature so no one uses it. Most of the people were 55 and over and young family no need for extra loud music or base.

Give this resort a 3 ? definitely not a 5 ?. Resort is old and is due for an upgrade. Facilities are well maintained but definitely a lot of wear and tear. Rooms are clean but felt like we were in the early 2000's. Mattress was rock hard and felt like you were sleeping on plywood. Beach is spectacular. Can walk for miles. Area for hotel is very condensed and a fight for chairs. Weakest point of the hotel is the food. Felt I was eating in a cafeteria and not a 5 star resort. Worst Caribbean food experience outside of Cuba. Definitely will not return

Awesome stay at the Bahia Principe El Portillo! My husband and I traveled with another couple. They honoured our request to stay in the same building block. The entertainment team was amazing - always looking to make the guests laugh and brought positive energy. The fitness (e.g., water aerobics, yoga) classes were great! The beach is absolutely beautiful - very clean and private. The pool is awesome - never feels crowded and just the right temperature. We also really enjoyed the food - even the buffet had a nice selection! The rooms are dated but clean and we spent most of the time outside of the rooms anyway. Overall, awesome value for your money!!

Bahia Principe Grand El Portillo was the perfect vacation for my group! The food was fantastic with endless selection (including lots of bacon), grounds were beautiful, entertainment team was fun and lively, and we had a fantastic time throughout! There was always something to do or explore, and the value is amazing! I will return to this resort in the future and look forward to visiting other Bahia Principe resorts as a result of my positive experience here!

The hotel has a lot of amenities, restaurants pool beaches, and they are very close to one another. You don't have to walk too much to get around. The food is good, lots of variety. I liked the French restaurant.

Great and friendly staff, good food and drinks, fun entertainment. Rooms look pretty old however we didn't spend time there. Matress is comfortable. Territory is very beatiful and good maintained. You can walk along the beach far enough. I would spend more time, it was very sad to leave.

This trip was amazing from start to finish. The hotel staff was so accomodating and made everything so easy, from the quick check in to the never ending selection of food. This Hotel and the staff made this experience amazing.

We are returning visitors since 2019. This hotel is getting worse every year as I’ve heard also from other people. No dry towels after rain, no bell boys to help with luggage, no one told us we can check in online in the bus so we had to wait an hour with small children to be checked in, food is not good anymore, no hot water to make tea, coffee machines always broken, no entertainment for children and no one cares about your requests. We won’t be going to Dominican anymore.

My family and I had a wonderful time at this resort. We had a toddler and grandparents with us and everyone’s needs were met. The water park for kids was fantastic, our daughter had a ton of fun. The beach was full of chairs and wonderful to take a long walk on. The food was great with tons of variety, and always plenty of it. Staff was friendly and accommodating and rooms were comfy. We would definitely bring our family back to this resort.

Stayed at Bahia principe El Portillo for two weeks. We had a wonderful time The food was good and so was the service Beautiful beaches!! The rooms are dated and need to be renovated. Premium alcohol is extra charge not included. Overall we had a good time and will probably re visit in the future

Great food, spotless rooms, beautiful beach and pools. The resort is not new but very well maintained. Our group did have issues with room key cards not working multiple times. This was a hassle as the trip back to the main lobby to get new key cards for our rooms was not short. When you are ready to head back to your room to have a shower before dinner or to turn in for the night a trip back to the lobby to get access to your room is not welcomed.

We did enjoy our stay. Nice beach, rooms nice and clean with comfy beds. Buffet excellent, however, the 3 restuarants you needed to book were awful. The food and service could do with improvement. Overall staff were friendly, but needs some improvement on Customer Service.

The resort is extremely understaffed. The rooms are quite dated, each room has issues. For example, our shower was broken, water facets were covered in rust and our AC control unit was defective. Our friend's TV was broken, another friend's AC was moldy, and so on and so forth. They make you change rooms and you discover different issues in each new room and have to move again. This doesn't feel like having a vacation. The food was okay, but again, we had to get our own water, coffee, and tea, because there was not enough staff to help us. The beach itself is okay, but there are a lot of rocks in the water, which makes swimmable spots crowded with people.

Beautiful property - friendly staff! Entertainment and bar staff were amazing! Buffet was great. Greek was my least favourite of the restaurant dinners, butt was still good. Rooms were good, always cleaned and ready when you came back from the pool/beach. Beach was fantastic. We had 2 bad days of rain and the entertainment crew still made it fun! Yovanni helped us with our breathtaking tour to El Limon Waterfall and gave us great local day trip ideas.

I will start by saying the staff was amazing. Any complaints were met and resolved. The grounds were very clean. And I would have to say, this is one of the better beaches I have ever been to. That being said, the room fridge was never cold. Some of the lights worked in the room - very dark at night. There was almost no water pressure and one night we only had cold water. I have a smaller child and I did find it disturbing to see the lifeguards on phones. It was very challenging to book our a la carte dinners, as the restaurants are not even open every night. Overall, very good trip and I would go back again, but request room in the 26 villa complex.

Beautiful resort to enjoy ocean beach hotel entertainment restaurants and amazing food. Very calming atmosphere, all facilities working just perfect, guest service outstanding and caring about all guests needs. Very appropriate Lidia for comfortable stay. Live music enjoyable and give more charm for romantic vacation. Very happy return home and thank very much for beautiful and unforgettable time at Bahia Grand Principe Portillo

The hotel is very clean. Very friendly staff. Very good service. BUT! We paid for a Superior Junior suite, but they gave us a Standard room. We arrived and looked again at the photos on the hotel website and this is a Standard room. We were told that this is a Superior Junior suite. Room 7202, we stayed from September 21 to September 28. Svetlana Baiguildina and Albert Baiguildine.

Overall a very good vacationing spot. The beach is amazing, with lots of palm trees to provide shade. The coral reef is right in front of the hotel's beach so we did lots of snorkelling and fish feeding (my 10 year old was in heaven). We spent probably 85% of our time on the beach in the ocean and then the rest at the pool. The pool is somewhat small for the place it was full most of the time, they do have a second small pool further out between the villas but it was too far to walk too and tended to be crowded too. Rooms are very dated but clean and that is all that matters. Service mainly good but you can tell that most servers/bartenders were overwhelmed as the resort was full so not all the time you received the best service and had to wait for drinks but they did their best. Food was plenty and good, lots of variety but again the buffet was a bit small for the amount of tourist were there, if you went early you were ok. A day before our return our beach towels were stolen, we left them out around 6:45 a.m. went for breakfast and came back around 8:00 a.m. (note that we followed what we saw is the practice with reserving your spot, even though the hotel says not to do it, if you did not reserve by 7:15 a.m. most seats were gone at the beach, they had spots at the pool until about 8:00 a.m.). Anyway we went to investigate as we also had personal items (some headbands) on each seat. Apparently it was not removed by security as they would return the towels to the towel place and then notify reception how many towels they collected. It was removed by a tourist as later in the day my niece saw one group was leaving and were short on towels and then another tourist walk over to them and offered them towels as he had extra towels... interesting... well his extra towels cost me US$40 in fine but whatever, I wish in the future will only have this much of "damage" on all our vacations. I would recommend this hotel/place for its beach/ocean for sure.

Pool and beach were great. Buffet decent. Gourmet and Brazilian alacstres good. Drinks are generic and should include more for the price. Rooms clean and spacious. Spa disappointing as they didn’t accept the offer posted in lobby. So take a picture of all offers to show them. So they can’t cheat you Staff very good.

Very nice place customer service is great took care of my needs there was a problem with wifi in my room they switched my room and gave me a voucher also offered me bottle of wine I do not drink so they gave another formal dinner to a restaurant

Rooms were outdated , new pool , new sports bar and new dining room were very good staff was excellent .beach very good. But beer and liquor was late 3days,they ran out of bailey's cranberry juice,and other mixes. This resort should be down grade a half star . It is no longer a 5 star.

I contacted Trip Central re: March Break 2023 vacation I got in touch with Monique, who had exceptional suggestions within my price range We were not disappointed, the food, pool, beach, entertainment @ Bahia Principe Grand el Portello in Samana Dominic Republic was beyond our expectations Just 1 minor hiccup, we were booked for 8 days, 7 nights, however, because of delays with Air Transat, we ended up staying 7 days, 6 nights

This resort is very well laid out and kept in pristine condition. We stayed there 4 years ago and the renovations that have been done since are amazing! The staff are great, the food is great and the activities are varied and all fun. We will visit again ....

A wonderful week away. While the resort is smaller than some of the Bahia properties, it has everything you could want. Clean, comfortable rooms, and a well maintained property. The staff went out of their way to ensure our comfort. The A La Carte dining was superb. Sun, Swim and Relax!

We have a loveliest family stay at the resort at the end of January 2023. Absolutely well maintained facilities starting from lobby, landscaping, villas, restaurants, everything. Very clean. Food and drinks were amazing. Beach and pools are perfectly maintained, gorgeous, stuff was very friendly.. We stayed with the 4 years old and he had a great time at their children's waterpark and Miniclub (children's care place).Entertainment was good enough (but we were not much into this, because we had the grandson with us, maybe for someone else it was not that good). But

We went to Bahia Principe Grand El Portillo for a week as a family including two sets of grand parents and our four year old. It was a fantastic resort and the beach absolutely blew us away. The sand was soft and well maintained but the best part was the coral reefs just off the shore that were teeming with fish! You could literally walk a few meters into shoulder-deep water and see colorful tropical fish without paying for any snorkeling tours. Indeed, many other tourists came prepared with their own snorkeling gear - there was a ton of people enjoying the beauty of the reefs, adults and kids alike. The food was phenomenal at the buffets - loads of choice and the snack bar was way above what we expected to find at a typical snack bar - it was basically a mini buffet with full on meals which was amazing for a little kid who gets hungry at random times of the day. The a-la-carte restaurants were alright, nothing too interesting or special but still worth a visit. The staff were incredibly friendly and even though few spoke English outside of the front desk staff they really did try hard to tend to your needs. In particular, the ladies who ran kids activities were so nice and so sweet, my son really enjoyed playing in the sand the sand and at the "Bahia Scouts" kids center. The only exception to this is the drinks service - the staff will happily come take your order as you sit and enjoy the patios but literally out of 10+ times they took an order from me for something as simple as a glass of wine they never actually came back with the drink. I'm not talking about it coming slowly, I'm saying after 45+ minutes they still didn't even check up again and even try to make up for forgetting. Moreover, in the evening time there's basically only the one bar operating as the beach and pool bars close so with the amount of people there and the tiny bar, you guessed it - you're waiting more than 20 minutes sometimes just to fill up a small cup of beer. This is not limited to alcohol - at the breakfast buffet, getting a cup of coffee was a challenge. This was honestly one of the most annoying things about our stay and while it is not a deal breaker it would definitely make me think twice about visiting again. I generally don't want to stand in lines for significant portions of my vacation. The rooms were pretty "meh" - adequate but nothing special. We had a shower faucet that sprayed sideways when we got our room that they quickly fixed after we complained. Unlike some other resorts I've been to, there's not much to see if you try to walk somewhere from the resort. The closest town, Las Terrenas, was almost an entire hour's walk down the beach with not much to see there. A few other things that are worth mentioning as well: * There are a few mosquitos but not many; only a few bites out of a whole week there * There are two ATMs at the resort but both of them stole my money - they withdrew the funds but never gave me any cash. One refunded it quickly, but for the second time I had to launch a full investigation via my bank that is going to take 10-15 business days to recover the funds (hopefully). DO NOT USE THE ATMs; and even the ones outside the resort I wouldn't trust. You're much better off bringing in American dollars that you exchange in Canada. * There are some incredibly friendly stray dogs that occasionally wander into the resort area; we along with many others that we saw found them very endearing. They are super sweet and do not cause any trouble at all, but if you're afraid of dogs you might want to make note of that. Many people including us petted them and really enjoyed their company. They will quickly leave you alone if you tell them to "shoo" and wave away. There are also cats around the resort, they are also super sweet although they don't really like to be petted - me and my wife both got scratched when we tried to. * Wifi in the lobby and common areas was fairly good but in the villas it was very, very spotty to the point of not working at all for long stretches of time

Resort is beautiful. However. Relax pool is not relaxing any longer. No rules posted. No rules enforced. It used to be for adults but no longer. Security removing towels from lounges because of unclear rules when you can place your towels on them. Waiting for a drink takes way too long.

Everything was fine, except the waiting line for the buffet. Hotel was crowded and waiting in the line for a table when is hot outside was unpleasant. This was the main negative aspect. Room and the beach were good. No seaweed, the shore was clean and the sea clear enough. Nice beach in general! Activities and night entertainment were present like in the old times, before 2020.

Hello, I like to leave a review on our recent travels to this hotel and our experience with trip central. Firstly when when we speaking with trip central agent about booking travel and stay at this hotel. Even thou the travel agent informed us that no flights would fly directly into Samana going forward and therefore only to Puerto Plata at the time of travel. The agent never mentioned that the bus ride would be a 4+ HR bus ride..THIS SHOULD HAVE BEEN MENTIONED. The travel agent should have at least informed us of this at time of booking. They could have stated that as a courtesy. Nevertheless, the trip was booked. We stayed at this hotel before (pre- pandemic) and the experience was incredible therefore we were so excited to take our first trip after the pandemic to this exact destination and hotel again. We stayed two weeks in superior junior suite. The room was great as like before. However, the overall service was average at best. Far cry from before(pre pandemic). The shows were only tailored to children. No adult shows or entertainment existed. Very disappointing. The service seemed to cater to the locals rather than travellers from outside countries. On weekends the service was even worse. Sometimes had to ask to be served after waiting on servers who were going to serve locals multiple times. It was noticeable… some were quite rude and and didn’t try to even speak a word of English. The beach is great. Overall, average. Never travelling to this hotel again. Not worth the money and never using trip central again.

Room not verified before rental, shower head didn't work and hand held shower in bathtub also broken. AC didn't blow strong enough to cool the room (AC system antique) and the bed was hard as rock (flintstone era). Only the shower head was fixed, the rest wasn't properly addressed to my liking. Wait time for lunch and dinner lineups was up to 30 mins, but most of the time was 8-12 mins. Shows were very poor, always for kids and very few, if any, were good for adults. Beach was the best I've seen from all the Bahia's I have been to. Excellent for people (like my wife) who can't swim, you can go out 50 feet and it's at mid section height and this was for kms everywhere on both sides of the resort. Kite sufing 5 mins away. Pool was full on weekends since they rent rooms to the locals. Service on weekends is horrendous since they increase the room rentals to locals but don't increase the staff. Beach bar service could take up to 1/2 hr. No where to sit on the beach on weekends. Staff have a hard time to understand plain english except for Lidia who was very helpful. If your a privilege menber of any sort, you will be equally ignored like everybody else. I feel generous today and will give a 2/12 star rating. Definitely not a 5 star. Paid $1449 for a superior jurior suite in first class (still too expensive for what is was worth) CAD with Air Canada from Montreal. Unless you have very little money, DON'T GO THERE!!!!!

Upon arriving at the resort the first thing you notice is the cleanliness. We booked the junior suite and it was just what we had expected. The moment my wife got off the bus she said we have to come back. The beauty of all the vegetation was incredible. The friendliness of the employees made you feel so welcome and at home.Food was amazing, there were many different choices and they never ran out of anything at the buffet. The beach seater were very clean and very well maintained. We will definitely be back next year. Special thank you to Nicole Deforest for everything and for answering the questions that I had for her, your answers were always polite and very clear to understand

We had the time of our lives, highly recommend and will go back again for sure!Every thing was fantastic and we were impressed by the quality of service, beach was amazing, hotel and staff also perfect, thank you so much for all your hard work for making us enjoy our vacation!

Been to El Portillo several times. We were given the black royalty wristband that we appreciated. We will return to El Portillo. It keeps getting better. We noticed the amazing skills of the staff, very polite, helpful and enthusiastic. Many got to know our names. Buffet…..5 Star….Great selection. Greek, French and Italian restaurants….5 Star Cleaning staff……5 Star Relax Pool…..5 Star (Carolina was the best…so funny and helpful.) Main pool looked nice and was kept clean. Front Desk……5 Star…Made us feel welcome. Gardens……5 Star….Grounds crew does a great job. Beach……5 Star, clean and relaxing lounge chairs. Towel service….5 Star. The guy there was very polite and very helpful. Bars….good variety and quick service. Washrooms…..always clean. Room…..nicely appointed. Shuttle to and from El Catey was great. Suggestion: Having that program for kids every night was not necessary. Someone yelling over a microphone was hard on the ears. There are hundreds sitting there having to listen to that almost every night. The kids have lots to do without that nightly time period. More singers, guitarists even keyboard music is needed.

Hotel was very clean, great job with sanitizing and gloves and masks while indoors in groups ... they used common sense which was nice! Only 1 lunch option restaurant and 1 small bar opened at some peak times left back ups for drinks. I like the new sports bar area with entertainment, wish there was more of the adult shows there and live music with children activities at Village instead. The entertainment was great and entertainment staff were great! Food was good and drinks were very good. Overall a fantastic place, this was our second visit to this hotel and definately recommended. Beach walks were very nice!!! Staff were friendly, accommodating and work extremely hard! We tipped as much as possible and left many gifts to show how thankful we were.

Very clean, staff was excellent. They followed Covid 19 protocols: checking temperature before entering to the buffet, distancing tables, cleaning right after you. You have to wear a mask on the common areas, and when getting the food at the buffet. There's plenty of open space in the swimming pool and beach, so you don't feel that people are all over you.

Second time at this resort. No complaints. Great food, beautiful grounds and fantastic very very long beach. The resort is not too large, so you get to know all the employees. The entertainment team is amazing.

It was our second time to the resort. We were a little disappointed with the service this time as there didn't seem to be enough staff for the breakfast buffets. We love the resort so this was a bit disappointing and we also were not able to book for each of the a la cart restaurants. We only could get into two and we booked our first day there. The beach is beautiful and lots of chairs.

Ground beautiful and well kept. Hotel very clean. Staff very friendly. Beds too hard and pillows terrible. Food adequate. Lots to choose from. A La Carte’s very good. Beach glorious. Manager Fernelis was very accommodating and helpful to improve sleeping arrangements and pillow top offered. Really it was just a mattress cover. Very low key. Great for families and entertainment less than adequate.

Everything about this resort was absolutely top notch. This place came recommended by Tina at Trip Central. The hotel was busy and we still lots of food and everything was still very clean. They have a waterpark for kids with multiple slides for all different ages. The only thing is they don't have a swim up bar. My daughter had a blast bring and make sure to bring snorkeling gear.

Great beach, snorkelling. Rooms clean and spacious.Good family resort but limited actives for non family groups.Food ok but unable to book a la carte restaurants as per trip booking. Little help for same at the resort.

Great hotel. Most staff very friendly and accommodating. Great beach walk for miles snd right in town if your up to an hour sand beach walk. Great food and each night a little change into a theme night. Dominican, Mexicsn etc... Lots of lawn chairs but of course prime dpots are get fown earlier than later. Will return.....

This is a very nice resort, with a beautiful beach. The rooms are ok, bed was comfortable good pressure in the shower. Food is ok, but buffet staff are very unorganized and they are always running out of dishes and glasses. I don’t think it there fault. They are under staffed in dinning room. We still had a good time, I would go back.

No complaints at all regarding the resort.staff very knowledgeable and friendly..if they couldn't answer our ? then would find some one who could..Rooms were clean .Excellent variety of food..Beach clean ...possibly ( for first time visitors) remind them to put their beach towels on chairs or lounges early in the day if wanting to get a spot...seasoned travellers seemed to know the ins and outs of the resort.We both were would like to have know about a possible SCAM running and set up in the lobby of the resort..

The nicest thing about this resort is its location. It’s the only resort in the area and you can take a long walk along a beautiful beach. Snorkelling in the shallow water off the beach was nice but we didn’t see an abundance of fish. The beach was crowded but there are a lot of lounge chairs and shaded areas under trees. The rooms were basic but I liked the firm mattress. Shower had poor water pressure. The AC was super noisy but the room also had a ceiling fan. Great selection of food at the buffet. Quality was pretty good. Buffet was very crowded and noisy. Had to wait for a table several times. Did not enjoy the Italian and seafood restaurants. Brazilian restaurant was fairly good. Cocktails at the resort were really sweet and weak in terms of alcohol content. Piña colada, for example, was made with a slushy mix and was terrible. Staff at the resort weren’t very friendly.

the resort was very remote and quiet, not a place for anyone who is looking for a party atmosphere, great for older couples or young families. The rooms are a bit tired compared to other Bahia resorts we have been to. The staff do their best a few are really great Francis is the main buffet restaurant is a hoot! The Air Canada representative Luis was extremely helpful and friendly and always available. We had issues with water pressure in our room, went from low to nothing but a drip and hot water was touch and go. Food was good, Gourmet Restaurant was great and Italian was very good. Overall it was a nice quiet vacation. Samana region is beautiful!

For a couple in there 50's wanting a week of sun, food, drinks and beach, this was perfect. The food was great, lots to choose from. The beach, no seaweed, no rocks, and you can walk forever on either side. The resort has a great layout, lobby, pool, and ocean are basically near each other. The rooms are nice too, no issues and no bugs. We want to go back again, we prefer Samana over Punta Cana.

Wonderful resort, beach, food was great & room was lovely! Zero complaints. So happy I chose this beautiful paradise. We walked to the local town and felt safe. Lovely exotic beach and breathtaking warm water surrounded by coral reefs. Great snorkelling off beach. Great for families, couples and seniors.

The only disappointment was the fact that the hotel did not recognize our past visits to Grande Bahia resorts. I guess this will make us reconsider our loyalty in using these resorts only when we have travel.

Domincan, Samana, Grand Bahia Principe El Portillio A. General 1. More than 30 familly trips to "Caraibians" 2. First time we "repeated" a resort 3. Dominican- good destination in terms of weather, service and value 4. Samana- beautifull region (peninsula), nice landscape, vegetation, better living standards for locals 4. Beach- quite good, not as good as Punta Cana, but good B. About El Portilio 1. Good general service, good value (aka...why repeat) 2. Food: excelent. Plain and simple. French and Spanish cuisine specialties, plus other...Mention, "Colibrian" or so fish was...excelent. Plus many other, too many to mention. Good system... 3. Special about this resort: snorkeling, swimming with the fish right from the beach, familly/kids facilities 4. Entertainment. Ok. They try. Special mention: Kendry (I hope I got his name right), very talented, very nice!!! Mention: some àrtists arrond 7 pm wee really good, sorry, I don't have the names,but they were really goodto listen or dance. Really good!!! Black lady Monday or Tuesday was excelent, Spanish guitar and vocal singer athursday or so also very good, sorry for the names, my fault... 5. Management: good, they do a good job, that's why the resort is making repeat customers 6. Air Canada, doing a good job, office facilties setup good, Luis mention 7. Services: most very good (not all) C. Potential improvement suggestions: 1- main buffet entry seatting management 2- tennis court surface improvement, plus evening /night lights D. Overview: well deserved 4.5*/5

We had a wonderful time at Grand Bahia Principe el Portillo. Very clean Hotel, good food, nice room, Good service and the entertainment was great too. The beach was amazing, we spent all 6 days at the beach from early morning until 7 pm. We're already planning our next trip there. I fully recommend this place. Thanks Again Wendy for booking our voyage at very last minute.

Everything about this resort is great. It is large enough that there is plenty to do, but small enough that everything is close together. Food was spectacular. Service was great. The only "bad" thing if you can call it bad is that there was no in pool bar. Would definetly recommend this resort.

Everything here was top notch, food, service, room, beach. Nice compact resort without long distances to get to food beach etc. Will come again.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The staff is extremely hard working and each and every member of the team goes the extra mile to ensure your stay is a happy one. The grounds are clean and immaculate; trees and gardens are perfectly maintained. It feels very lush and tropical and the beach is stunning. There is a long coral reef that protects the beach which results in calm, crystal clear water. Beautiful view of the beach from the restaurants. Food is very tasty with plenty of choices for everyone and delicious fresh fruit. Menu varies from day to day with different theme each day. Entertainment team made our stay fun and busy with activities! At first I was afraid that my kids will be bored but my 2 girls had fun all week long. Between volleyball, ping pong, darts and many other games the entertainers always kept them busy. The beach party was a nice ending to a week in paradise.