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Catalonia Royal Bavaro
Experience the beauty of the Caribbean at the 5-star Catalonia Royal Bavaro resort. Located on the beautiful Playa Bavaro, one of the most famous beaches in the Caribbean, guests will have plenty of opportunities to indulge in sheer relaxation. Whether you are looking to stir up some romance, enjoy some solitude, or acquaint yourself with other guests in the complex, this is the perfect destination for you. At the Catalonia Royal Bavaro, you may select from an array of 255 rooms arranged in small villas. All rooms are infused with tropical décor and well-appointed amenities to ensure an unforgettable experience for all guests.
Imagine starting your day at the beach or infinity pool with your favourite beverage. There is also a variety of activities prepared by hotel staff to ensure long-lasting fun. Here you may practice scuba diving, catamaran, and aquatic gymnastics, archery, or paddle tennis. For golf aficionados, you will be pleased with the extensive golf facilities available, which include an 18-hole, Par-72 course and a 9-hole executive course perfect for novice and pro players alike. After a day in the sun, you can relax your body and mind at the spa with Turkish baths, sauna, and hydro massage showers. There is even a special massage area for couples ensuring unrivalled luxury for all.
If it’s gastronomy you love, you will be pleased with the wide range of restaurants available. Prepare to taste your way through Mediterranean, Spanish, Mexican, Asian, Caribbean, and Italian delicacies. After, brace yourself for more entertainment as the resort comes alive with programme shows, music, discotheque, and action from the casino.
Begin your once-in-a-lifetime getaway by speaking with our expert travel agents. They can help you find the best priced packages and take the stress of planning away. Call us toll free today at 1-800-665-4981.
| Number Of Rooms | 711 |
|---|---|
| Beach Front | On The Beach |
| Year Built | 2005 |
| Minimum Age | 18 |
| Star Rating (optional) | 4.5 |
| Address 1 | Hotel Vista Sol Punta Cana |
| Address 2 | Avenida Alemania |
| Region | Punta Cana |
| Country | Dominican Republic |
|---|---|
| Postal Code | 23000 |
| Phone Number | +1 809 412 0011 |
| Renovated | 2015 |
| Casino | On_site |
| Latitude | 18.639180 |
| Longitude | -68.346468 |
★★★★
Private -
Verified Purchaser
Family vacation
We have been to this resort last summer and this summer . We love this resort . Rooms can be updated and need to give all towels in size . Food is good steak out on adults only other one sucks with Italian sucks. Beach not go but we went to 2 beach’s off resort. They just need to take all the towels off the lawn chairs at night because people don’t know . Bar in pool should stay open until pool closes. Fridge should alway be filled with what is missing . We are a big family with 3 guys that can eat and every restaurant we ordered each 2 to 3 plates at a time and we finished everything.there is a little shop down the beach it’s a nice walk down the beach even through the it looks like a lake. Entertainment at night was good always something. The beach party was wild . Casino needs an update and more machines. Need to update the people that work there. Someone was unfriendly. Do the boggie Excursions do the one with the beach same price longer and much better.
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★★★★★
Robin -
Verified Purchaser
Awesome resort
Resort was exactly what we had wanted beautiful resort great food well kept property rooms were clean and spacious the only downside was the sea weed but of no fault of the resort and the staff worked really hard every day to clean it up . Would def recommend this resort and we will be returning !
★★★★★
Private -
Verified Purchaser
Fantastic Resort!
The entire resort was clean, the staff were friendly and more than happy to take care of our needs! The food was excellent and the beach beautiful! We met some wonderful people while there on vacation. We are planning on going back very soon.
★★★★★
Private -
Verified Purchaser
Great Resort
We recently stayed at this resort and had an amazing experience. Everything from start to finish exceeded our expectations. The resort itself was beautiful, with great decor and a really relaxing, well thought out atmosphere. The vibe throughout the property was exactly what we were looking for, laid-back but still polished. The beach was a highlight for us, clean, well maintained, and a perfect place to unwind. We also really enjoyed the food, with plenty of options and consistently good quality across the board. We loved all the sit down food restaurants for all 3 meals of the day. Overall, we were very happy with our stay and wouldn’t hesitate to come back. Highly recommend to anyone looking for a great getaway.
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★★★★
Private -
Verified Purchaser
Great first resort!
First resort vacation for the two of us and we had a lovely time! Great location - close to the airport, but it felt tucked away. Grateful we went for the adult-only option, but also had access to the full resort. Beach was great with lots of beautiful trees, though it was sometimes tough to find a spot with so many people saving chairs. Staff were friendly & helpful, particularly Hansel who coordinated activities. Room was nice, and felt comfortable rather than a sterile grey/white copy of something you could find anywhere. Food was fine, but not worth a return trip. And, when they said they had 'archery', they meant a single bow that we lined up to shoot a couple of times. Great to be able to kayak out on the ocean!
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★★★★★
Private -
Verified Purchaser
Amazing Resort
We had a great holiday at the Catalonia Royal Bavaro. Had great food and a variety of food choice. The staff were always friendly and very helpful. The pools and beach were great. They did a great job cleaning the seaweed off the beach every morning
★
Slava -
Verified Purchaser
Never Going Back
Our stay at Catalonia was… an experience. Let’s call it “character building.” Check-in took a solid 50+ minutes, highlighted by one staff member that looked lost, that was on a never-ending radio call. Meanwhile, we just stood there… (there were 3 people in a line up) The service was a mixed bag: most waiters stared like we personally ruined their day, but shoutout to the two absolute legends who actually smiled and helped us --- true MVPs. The room had a strong “vintage humidity” vibe. No ventilation, musty bedding, and even our clothes joined the scent club by day two. The toilet was backed up as we arrived (1am) - the plumber showed up the next day to fix it. The soaker tub stopper was leaking water so you couldn't fill up the tub with water. All could have been checked and fixed before our arrival. Day one, we got an 8AM wake-up call (after arriving past midnight) from guest services, who then proceeded to WhatsApp-bomb us and eventually escort us *surprise!* to a sales pitch disguised as lunch. Nothing says “vacation” like being held hostage over a travelers club presentation. The scenery? 50/50. Half beautiful, half “let’s go back to the room… oh wait.” Would we come back? - Never.
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★★★★★
Sadie 6 -
Verified Purchaser
Excellent Resort !
We loved this resort . very chill and relaxing , just what we wanted for our holiday . We were lucky enough to book the duplex with our own small pool for the week , the room was comfortable , great bed and bathroom . Our cleaning staff were amazing and friendly . Beach was nice and cleaned every day , lots of palm trees and shade . Water was warm and shallow .Large pools were also great. Food was good , lot's of variety and all the staff in the restaurants made dining a pleasure . Nightly entertainment was also excellent . The whole resort was super clean and the workers and gardeners were out maintaining the property every day . Overall we loved our week there and would return . Also resort is only an 18 min. drive from the Airport which is a plus . Thanks to all the staff for an amazing , relaxing week !
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★★★★
Kergall7 -
Verified Purchaser
Love the Catalonia in Punta Cana
The hotel is very nice. It’s clean and well kept. The staff is friendly and helpful. The beach is perfect. The water is calm and seaweed is cleaned daily. The food is decent and there’s lots of variety. The only downfall is there are not designated smoking areas so people walk around freely and smoke on the grounds, on room patios/balconies, around pools, bars and the beach. As a non smoker it’s very disruptive.
★★★★★
Private -
Verified Purchaser
Darling Resort
The staff and service at this resort is absolutely amazing. We waited for nothing. We even recognized staff from when we were there two years ago. This is our very first time going to the same resort twice and it did not disappoint. The rooms are dated, but are very adequate. The service and food out weigh the dated rooms.
★★★★★
Pariggi -
Verified Purchaser
An Amazing Resort!
Our recent stay at Catalonia Royal Bavaro in Punta Cana was nothing short of exceptional. This is a beautifully designed, expansive property that thoughtfully caters to both adults and families. The adults-only side offered both calm and lively areas, while the family section was vibrant and energetic — the best of both worlds without either feeling compromised. The grounds were stunning: lush, tropical, and impeccably maintained. The rooms were spacious and spotless, with options to suit different preferences. We split our 2 week stay between a Privileged room and a two story unit with its own infinity pool-both came with extras of which we took full advantage. Dining was a true highlight. The resort offered numerous à la carte restaurants, each with its own theme and ambiance. The buffets were equally impressive. The food was fresh, varied, and beautifully presented. Our dietary restrictions were well accommodated . Getting around the property was easy thanks to well-maintained pathways, and a shuttle service that was quick, reliable, and plentiful. What truly set this resort apart, however, was the staff. From arrival to departure, every interaction was marked by warmth, professionalism, and genuine hospitality. Their attentiveness and friendliness elevated the entire experience. This is a resort we recommend without hesitation — for relaxation, celebration, or simply soaking up the Caribbean sun in style.
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★★★★
Private -
Verified Purchaser
Nice resort
The grounds were very well maintained. Food was good but inconsistent also the menu on the app in some restaurants was completely different than the restaurant menu. Biggest complaint was having to get up before 7am in order to get a chair at the pools. People would leave towels for as long as 6hours and never use them.
★★★★
Private -
Verified Purchaser
Nice resort
The grounds were very well maintained. Food was good but inconsistent also the menu on the app in some restaurants was completely different than the restaurant menu. Biggest complaint was having to get up before 7am in order to get a chair at the pools. People would leave towels for as long as 6hours and never use them.
★★
Paul Bilodeau -
Verified Purchaser
Nice location
We experienced a 2 hour check in (2am before we got a room) - our friends that travelled with us and booked through Tripcentral were told they had received "no reservation" and experienced almost 4 hours before they were placed in a room "for the night" then were moved to another room, later the next day, we all lost the Saturday to enjoy our vacation, our television did not work, after reporting this twice daily, someone finally showed up to look at it, 3 days later only to say he would be back " in a few minutes with a new one" - never saw them or a new TV at all.
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★★★★
Mike -
Verified Purchaser
Ok resort
Clean rooms and resort. Food at ala cartes was good but not very hot. Easy to get reservations. Only 1 ATM at resort and its on the family side, it was not working more than half the time I was there. Beach had lots of natural shade with all the palm trees. Staff were friendly and helpful. The one really negative is when you arrive you are hit up with a "free breakfast" at their exclusive club, which is an invitation to a sales pitch to join their club. Not high pressure sales but it did take a bit of sterness for them to accept a no. Had a problem with my shower door not closing and causing lots of water on bathroom floor, told front desk twice about it and no one came to even look at it in the 10 days I was there
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★★★★
Private -
Verified Purchaser
GOOD RESORT FOR ADULTS
Grounds are beautiful and well looked after, beach is awesome. All Staff at front desk, bars, restaurants very friendly and helpful. Guest services felt like you were bothering them, made it difficult to deal with. They told us to pick 4 restaurants in the beginning and come back to pick the rest later which meant we could not get into anything for the last few days. I suggest booking all the restaurants the first day. Our first room was musty and dirty; we had it changed the next morning with no problem and the room was good. We spoke to others that had the same thing. It looks like there has been water damage in the rooms. If you have the privileged room and are told you have premium liquor (wrong) it is only available at one bar which was not one, we went to not near pools or beach. Not worth the extra money. Do not bother going into Punta Cana it is not a small city centre but a Mall with a grocery store.
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★★★★★
Private -
Verified Purchaser
Catalonia Royal Bavaro
Gorgeous, clean, friendly, fun and relaxing. My husband and I vacationed here for our 10th wedding anniversary, and it was even more beautiful in person that what the pictures showed online. We had an amazing experience, and would gladly stay there again.
★★★★
Private -
Verified Purchaser
Catalonia Royal Bavaro
Beautiful Clean Average to above for food, but 3/4 of us became sick (1st time - we have been about 8 times) Good swim-up bar party pool Awesome quiet pool (Infinity), however, to look like a true infinity pool, the garden and sign need to be removed so that the pool looks like it goes into the ocean Great view of the beach while having breakfast at Be Loved (peanut butter toast is good, and so is the avocado toast) The privilege section is great with beds and an awesome waiter named Marcos, who is very attentive The beach is not great as the water is murky and has seaweed, walk to the family area for a better swim (prefer the beach at Riu or Bahia, but prefer Catalonia resort itself) Like the small size of the resort (adult only), as you can walk anywhere - no need to take a trolley, unlike Bahia and Riu If you want more restaurants and parties, you can venture over to the family side Great atmosphere and drinks at the piano bar, plus a light-up robot costume performance one night I love sitting at the Thalassia restaurant after dinner with drinks, watching the poolside shows (circus acrobatics, Dominican music, karaoke, singing...). Beautiful lobby - great reception Great concierge for a la carte reservations Good porters Quick service to unlock the safe when an issue arises Good maid service, but missing face cloths at times, and the shower floor is not always washed (sand from the beach) Best meal was at Tao Cat (thai food) near the beach 2nd best meal at Rodeo Steak House
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★★★★★
Private -
Verified Purchaser
Favourite Resort!
We had a relaxing time at this resort, great food especially seafood options and the quiet beach areas, also very good service. The water in the beach area is shallow but it is beautiful to walk out and can swim still. The hotel experience is great, small intimate atmosphere with care taken when ordering special drinks. Upgraded to premium and liked the more modern room decor, new lamp, grey laminate flooring, white patio chairs. high standards for cleanliness and food prep no issues
★★★★
Private -
Verified Purchaser
Relaxing Resort
Stayed at Catalonia Royal Bavaro. All the staff were great, especially the front desk and the pool servers! Resort is on the more quiet side, but if you wanted more activity you could just walk next door to the family resort. The pool was great and warm! Restaurants were wonderful. The rooms were a good size but dated, could use some updating. The resort was clean, even the bathrooms by the pool. Took advantage of the spa and had an amazing foot massage! The beach area was a little disappointing, not really the nice beaches that you usually see in Punta Cana but we spent most of our time at the pool. Overall we enjoyed our time at this resort
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★★★
Private -
Verified Purchaser
CATALONIA ROYAL BAVARO needs Management Review
Food: Al la Cartes were fair , but buffets contained a lot of recycled food from previous sittings. Restaurants on site were understaffed Hotel grounds and rooms clean, beach cleaned regularly. Multiple Beach Vendors bothersome Doing on site construction during high season was not well planned for its customers. First day no running water all afternoon and then no hot water. Water turned on later but shower would not drain out. Power outage for several hours 3rd day of our stay Wait staff Yohan on the beach efficient and friendly. Front Desk Staff - Ana was very helpful, polite and easy to deal with.
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★
Private -
Verified Purchaser
Not as advertised
This resort section for adults only not recommended, if you don't get al a carte you have NO OTHER CHOICE BUT BUFFET AT CATALONIA FAMILY SIDE There is an issue with chairs at pools ,people save them and not there all day.There are no carts to take you anywhere a lot of walking Not helpful at front desk All wait staff even ask for tips DO NOT GO
★
Andy Tersigni -
Verified Purchaser
Do Not Go To This Resort
Terrible rooms, terrible restaurants, terrible beachfront. We had to switch rooms 1st night due to Security issues. The second room didn't have hot water the 2nd day for 1 day. Internet wasn't working for 3 days. TV didn't for 2 days. Restaurants were not good. The Asian restaurant was terrible- we left after the appetizers. We left beloved restaurant because we were left after seating for 45 minutes!! Beaches were awful- could not swim and beach walking was limited
★★★★
Private -
Verified Purchaser
Love this resort
We just returned from our 12th trip to Catalonia Royal Bavaro. It is all about the people who work there that makes it our go to happy place. The resort is small so it’s easy to meet people. The rooms are comfortable and clean. We’ve never had any issues with feeling unwell or worrying about food choices. There’s lots of shade on the beach and if you walk a short distance you can find a lovely clear sandy area for swimming. It’s difficult sometimes to find seats (especially with shade) around the pools unless you get up early. Unfortunately there are people who reserve the seats and don’t use them for hours and hours. It’s unfortunate.
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★★★
Private -
Verified Purchaser
Windy beach
Overall a very nice hotel, but the beach is windy and full of seaweed. We are beach people so would not go back. Site was very clean but the wind each day made this a no go to return. The sun sail broke with the strength of the wind and had not been replaced by the time we left, so shade was not that easy to find
★★★★★
Private -
Verified Purchaser
Catalonia Royal Bavaro
The room we booked was privilege deluxe jr suite with pool, it did not disappoint , so happy we did. We enjoyed the food & service every night at the a la cartes. All the staff were excellent to deal with. Big shout out to Angel (customer service) in the lobby helping book the a la cartes , answering any of our questions and ensuring our stay was memorable with that big smile.
★★★★
Savvy Traveller -
Verified Purchaser
Nice vacation!
We came here to celebrate our 40th wedding anniversary. The Catalonia Royal side is compact and thus has everything within short distance. Although the grounds were well maintained, the pools clean and the beach beautiful (efforts were made every morning to clean out the sargassum), the restaurants were great as well as the food and drinks, the rooms were below average for being called ‘privilege rooms’; old dates and with damage clearly visible in some of the furniture. Staff were amazing, friendly especially on dining areas but not so much at the beach bar. Many thanks to Nisia for arranging us a better room and also for planning our dinner on our anniversary day.
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★★★
Grace -
Verified Purchaser
The executive club
I can start my review from the booking. I found some hotels that I was interested in and send them to Carl. It was during holiday but she was very responsive all the way till I booked. After I called a couple of time as I had questions, I left VMs and emails but never got any replies. The trip central customer service team always is responsive however I was expecting to hear from an agent who I booked with. Another very bad experience with booking is that I was promised a free parking stay for 1 week. Their voucher did not work when I was flying out. I called Carol ( did not respond as before) and the customer service. They suggested I pay and then they would reimburse me when I come back and send them my invoice. That was back in February and we are at the end of April. I called multiple tines and still did not get my money back. The resort itself was good. The annoying part was the sale pitch for exclusive club. It seems this is very normal if you travel to Dominican Republic but I did not know about this. They are pushy and are trying to sell you an experience (an opportunity to use the exclusive club) for 25 to 30 grand. This is not even timeshare so basically you have to buy your tickets and your hotel room but they will upgrade you to exclusive club. You are paying the 30 grand in advance for this. Definitely not worth it. Food was good. The resort was overall good but nothing over the top. We booked adult only exclusive club and when we compared it with the regular or kids side, exclusive was much better. We paid more when we booked exclusive and that was worth it. You have to book the restaurants for dinner at the resort but it’s fairly easy and they always have room. Even thought we preferred the buffet style (they had it in 2 of the days in week) it was still okay and we had no issues with the food. Activities was bland not much entertainment. It seems like the entertainment was mostly geared towards older adults. Overall if you are not looking for a busy vibe and are looking for relaxing vacation in Dominican I would recommend this. I would not recommend my experience with my agent for booking. I am still indecisive about booking with trip central for my next vacation. I booked twice and I don’t know if their services are adding to my experience as If I am doing all the work myself why would I need an agent!
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★★★★
Private -
Verified Purchaser
Rocky start
Overall this is a very nice resort, restaurants & bars are very good lots of variety for food choices but even with the privilege upgrade you cannot get premium drinks. Check in did take a long time & we had a descent room however after walking around the resort we came back to our room to find water leaking through a ceiling pot light onto the floor & coffee maker. We called reception & they advised they would send a maintenance person, I asked why as water & electricity is a very dangerous combination & we did not feel safe to be in this room! but she still had to send maintenance! after 2 more calls & me walking to reception 2 hours later maintenance guy (16-18 years old) showed up & immediately turned the light switch on? That was that we demanded to be moved, They moved us from the ground to the 3rd floor but after 1 night we could not take the noise from the air conditioner, if you turned it to low the fan blade started hitting something internally so we went back to reception and asked for yet another room. Again maintenance had to go check it so we went and booked some day trips with our Air Canada Rep Robenson who did a great job for us, when we told him about our issues with the rooms he came back to reception with us & asked the customer service desk what they were going to do for us. They agreed to move us again but would send a bell boy once the room was cleaned mid afternoon so we could check that the room was good enough, also they threw in a romantic dinner on the beach (valued @ $200 US each) to compensate us for the first room fiasco. Later in the day the bell boy took us to the next building over the executive traveler building & showed us a 3rd floor suite ocean view with everything upgraded, so we took it from that point on our 3rd day we were very happy. Also @ 5pm we got a knock at our door & room service brought us a plate of fresh fruit & a bottle of champagne and got a call from reception confirming that we were now happy. The upgrades were probably worth $2k so they did go the extra mile to make us happy.
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★★★★★
Tracey -
Verified Purchaser
Amazing resort
This was a very nice hotel. It was all adults so some may find that boring, but it really wasn’t. There was daily pool exercising and entertainment after dinner and usually an evening show as well. The food was excellent—the drinks were delicious and the service was impeccable. Being able to use the sister resort next door is also a nice touch as that’s where all the good a la cartes are. The rooms are sort of dated but very clean and the fridge is re-stocked daily. The beaches have lots of seaweed but they clean it up all day long. Lots of chairs available at the beach. My only complaint is their wifi … it sucks unless you are in the lobby or by the pool.
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★★★★★
Private -
Verified Purchaser
Great Place to Vacation
This resort has it all! The beach, pools and garden area are all beautifully maintained. The rooms are exceptionally comfortable and maid service top notch. The Restaurants offer a substantial selection of food and excellent wait staff. The golf courses, (9 hole on hotel grounds and 18 hole a ten minute van ride away) are well kept and challenging enough for the average golfer and duffer alike. But the Main Reason We have visited this resort 9 times is the People. They all go out of their way to make your stay the best possible!
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★★★★★
Private -
Verified Purchaser
Very nice resort.
We had a wonderful week at the Royal Bavaro. The resort staff work hard to keep it fresh and clean. The adults only section met all of our needs and provided 3 locations with loungers; a quiet pool, beach front and swim up pool. The food was excellent.
★★★★★
Private -
Verified Purchaser
Great resort
Super week with friendly staff and amazing food! The hotel room was spacious and always clean with fresh towels every day. This is our second time at the resort and would go back in a heart beat! The Privilege package was perfect for our group!
★★★★★
Private -
Verified Purchaser
Catalonia Royal Bavaro is indeed an amazing resort to stay at.
Hi Victoria, Thanks again for helping me to book my vacation in Punta Cana. I had just a few things that was of concern, which was ( the shower water in my room was cold, the internet was weak and beach keep collecting moss). The staff is great, the atmosphere is great and the food is great as well. Apart from the few negatives, I had a good time and will go back next year. Patrick
★★
Private -
Verified Purchaser
Not so good
We stayed on the adult side the beach atmosphere was good. What the draw back for me was no communication when we landed at airport, we were lost when we finally got to resort. Wanted to eat and drink but nothing!!! Had to buy a bottle of wine for room! The food was so pretentious, we ended up on the family side for food. Extremely expensive being a Canadian consumer, which was not understood. I don't mind tipping at all was expecting that but wow everywhere you turn you couldn't get away from it .don't get me wrong I tipped waiters, bartender, the lady who cleaned rooms anyone that I could because you felt obligated or they just didn't see you. And the words of entitlement on flags omg..I'm by far entitled. That was so embarrassing Then to end the trip we sat in the lobby waiting for our bus to airport only to find out that axel of wheel broken" and we had to pay 30 us dollars for a cab to airport. I asked why we couldn't go with someone else and got a story witch was absolutely crap! I would never return or even tell anyone to go unless you ate a pretentious human !!!!!
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★★★★★
Private -
Verified Purchaser
Catalonia Royal Bavaro
Was very happy and impressed about all aspects of our trip at this resort. The service, staff and grounds were exceptional. Was not impressed with the aggressive sales pitch upon arrival but this tends to be typical of most resort chains. The room we were in was impressive and included a infinite pool. This was one of our most relaxing holidays.
★★★
Private -
Verified Purchaser
No comment
I stayed in this hotel just to sleep found it very boring no activities to do during the day The family side had more excitement during the day. Never will I book with an all adult resort. The buffet was small and not selection to choose from. The only thing I can say it was absolutely clean at all times and most of the staff were really nice
★★
Big bear -
Verified Purchaser
Trip was just ok
We arrived from Toronto Jan 18/23. For 2 weeks of well deserved vacation. ************************************************************************************* - Booked in witch took 1/2 hour very unorganized. - Room is very dated, in need of new bed mattress worn out, new chairs seats cushion weak using patio furniture for chairs, bathroom mirror so on. - Constantly asking for towels for our room, always shortage of towels for the bathroom. again wasting our so-called all inclusive relaxation time. - The bar pool is in need of repairs, tiles falling off, cement patch work decaying, and pollen off leaving lots of cement pieces on the bottom stepping on them was painful lifetimes. - Bathroom toilet plugged a few times due to water issues chain came off the handle. I WILL NEVER GO BACK TO THIS RESORT. Being disrespectful, lied too, making me waste my time back and forth, the resort was hopeful that no one would complain about the water issue. All they had to do was send an email and explain instead of having many of us asking why there was no water one couple left after two days of being there, and being lied to very poor management skills. *************************************************************************************** After being there for a day went to take a shower NO HOT WATER or water at all! Went down to talk to them they said in half hour it will be on. So we used bottled water to wash down our bodies. 12 hours later that morning still no water, went down again and they said in a half hour by now I’m frustrated and don’t believe them. Well we still had no water at the end of that day :( So 3rd time l go down and said l want to talk to the manager. The receptionist hesitated so l told her it has nothing to do with you please get the manager, the manger ( Natalea) said the would have the water on by the end of the day, l explained to her that it’s been 3 days now without a proper shower and we are very pissed as we payed for ALL INCLUSIVE $$$ big money to have all the luxury of what the resort offers. Natalea said Sorry of the inconvenience should have hot water today. Finally we have hot water but only that day. The next 2 days no water some cold at times. So l decide to go talk to. Natalea to see about compensation for not having the all inclusive luxury. Show offer us a Spa massage, $50 gift card for their store only, supper supper on the beach, lobster dinner lol. Natalea said we can pick any 2 of these items lol. So l said you’re making us pick as a choice why aren’t you offering us it all. Natalea said l can’t give you all as l would have to explain this to my boss. So l said you should be offering us all and doing what ever it takes to make this up. Natalea said sorry l can’t do that, pick any to items l can make that happen. So we did. Next day our friends who came to meet us from the UK went to see their trip rep TUI. They gave them the Spa massage, $50 gift certificate and a choice of any excursions they offered RIGHT THERE ON THE SPOT. I S WENT TO TALK TO NATALEA again to see why she didn’t offer us an excursion deal. After talking she said l quote this people “ I WILL TAKE BACK WHAT I OFFERED YOU AND YOU CAN TAKE AN EXCURSION YOUR CHOICE “ I THEN LOST IT ON HER SHE SHOWED NO SORROW. My wife said she wanted the excursion so Natalea took back the massage and gift certificate WOW I WAS SO UPSET. I have left a lot of BS out to shorten this long story lol. Keep I’m mind that all the time l went to the reception desk roughly 4 HOURS OF MY TIME due to how slow they are. After hearing this feeling upset that Natalie didn’t offer us an excursion. l went to see out rep WestJet who is Jerson Tejada to see if they would do the same. He looked in to see if west jet could offer us an excursion. He sent an email to WestJet and said that we would hear from them in 24 hours. 24 hours went by and nothing yet. Jerson went to see Natalia. She came over to talk to us about the situation and stood strong that the offer on the table is all she could do so my wife said will take back the massage and gift certificate. Natalea went to go get it, and gave it back to us with a smirk on her face, as if she won the battle. Jerson seen her look, and said to me after she left. I’m going to give you some paper to write everything that happened and then he would send it to WestJet directly. We have did the report he did his part and said in 24 hours we should hear from West jet. Jerson said we will probably be home by the time we get a reply as we were leaving the next day to keep an eye out for an email while it’s been four days and nothing yet. We are very honest people and what is written here is the plain truth. I have been to Dominican in the last 12 years many different resorts. I’ve never seen something like this ever in my life and hope to never again, so people you can take this for whatever it’s worth, but if you feel that you wanna waste your money on a worn down resort this is the place.
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★★★★
Private -
Verified Purchaser
Quiet Resort with Great Service
The service was consistently friendly and attentive. The beach is beautiful with plenty of loungers available for all guests! The food is good and caters to a variety of tastes and diets. Espresso and speciality coffees are available at each bar. Fresh juice bars provide an alternative to the wide variety of alcoholic beverages. The rooms are spacious and clean but are quite dated and dark. The water pressure in our room was poor and the A/C unit was very loud.
★★★★
YowSparkle -
Verified Purchaser
50th Birthday Trip
Group of 20. hotel was over booked, 2 couples sent to the « old section »(one room no hot water and the other the roof was leaking). 1 night became 2 nights as I had to go fight to have them relocated to the correct rooms. Overall resort is very clean and quiet. Easy Access to the other resort amenities. Do NOT deal with Nicole Deforest at TripCentra doesn’t respond promptly (unless 3-5 days is acceptable). Bad Bad service.
★★★
Private -
Verified Purchaser
Not for the party people, but relaxing
I am going to be really honest. This was my 3rd time in Punta Cana and my first time going to a Royal Catalonia resort. We booked here because my family golfs but turns out this resort is more for older couples and doesn’t have much to do for younger people especially in the evening. The food was much better than any other resort I’ve been to but you MUST make a reservation for dinner or you can’t go in to any restaurant and there is no buffet option on the Royal side. The concierges were extremely un accommodating when we wanted to go book dinners at the attached resort even though they told us we could. Some staff members were amazing though! Maria the housekeeper, Williams the towel person and Ashley and Anderson the servers were phenomenal! The rooms were outdated and the AC wasn’t nearly strong enough in any of the 5 rooms we booked. Overall, a place I would go for a quiet relaxing time, not a good time and the resort is very much a couples resort which I wish I had known beforehand.
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★★★★
Private -
Verified Purchaser
Beautiful Resort
This resort was absolutely stunning landscaping the foliage very mature very clean. The beach was not the greatest way too much seaweed and coral which I had cut my feet on. The food was wonderful sometimes at the restaurants some of the meals came out a little on the cold side. As for an all adult resort they had very little entertainment or activities for our age. That would be the only downfall for this resort everything Seem to cater to the family side of the resort that was a bit disappointing. COVID was no problem. Not enough staff to serve you drinks. Made many trips for water and drinks to the bar ourselves.
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★★★★★
Becca -
Verified Purchaser
Most amazing experience
This was one of the most relaxing yet entertaining resorts I have been too. The staff was amazing, kind, friendly. The rooms was heaven. The private pool rooms are amazing. I will most definitely be back with more friends. Thank you
★★★
Private -
Verified Purchaser
Resort need a major redo
The resort need a major revamp. Very little selection at the buffet in the morning and night. Restaurant at the beach should be buffet in the morning and at lunch time. Sitting area around lobby had uncomfortable furniture. Restaurant a la carte where so-so. It wasn't worth the price I paid. Very disappointing.
★★
Private -
Verified Purchaser
Not too great
Resort was not as clean and taken care as should be. Not a lot of care during these Covid times. They were barely cleaning the tables between customers at the restaurants. We got Covid during our stay there. Food was terrible and often cold at every single restaurant. Service was also not great, slow and painful.
★★★
Goliz01 -
Verified Purchaser
It was only worth it because we had an upgraded villa
Like the subject says, the best part of our stay was enjoying our villa. The customer service and food in the restaurants were generally sub par. Our orders were forgotten, or cold, etc. The food and selection in Cuba was much better - and that says a lot. The ups - the room (although it smelled of mold when we got there, didn't seem to be ready because our bath robes appeared the next day, the fixtures were broken (tub, the hand shower, curtains), the juice bar, the drinks were always generally very generous. The live music was nice including the general ambience in the adults only side. Only complain here is guests/families, not respecting the adult only side and the staff didn't care to say anything either. But most of it was poor and we wouldn't go again... waiting almost an hour in the car to get to the hotel, the check in service was extremely slow, in fact, nearly everything at the desk was slow, including booking dinners.... the only decent food was that the buffet for breakfast. The Tapas place was so awful we left mid meal - the waiter didn't speak much English, after our first tapas dish we were asked if we were ready for dessert, we mentioned twice that we were waiting for the 2nd and 3rd selection. It finally came out and it was cold... like not even heated up. It was so bad, we just left. At the steak restaurant , the only reservation we were able to get was for 9pm. Our order was taken at 9:45pm after we said something. Honestly. They could use some help. The beach was just ok. Not great, and a lot of seaweed. We've travelled a lot - some fancy, and not. Been in some rough situations, and this one is closer to the bottom. The reviews gave me so much anxiety before the trip but I went anyway. I was glad I did because I needed the break and wanted a villa... couldn't find it elsewhere. So don't go with high expectations. Would I return? No.
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★★★
Private -
Verified Purchaser
HONEST REVIEW
My boyfriend and I stayed at the Catalonia Royal Bavaro from November 22-29. I’ll go through step by step how our experience was from booking until home. First off, initially booking with trip central was great! Carol was able to find us the best room for the best price and the majority of the work of booking was done through her. She ensured to include what we needed for travel, including what we need to get into the DR and everything we needed to get back home. The night before we left however, we weren’t able to check into AirCanada for our flight. Obviously concerned, we called air Canada and were told the information, specifically our names, were incorrect for our flight. This was a 2.5 hour problem literally a few hours before take off. If we had not called, we wouldn’t have been able to get on the plane. This was extremely frustrating on our end and caused a huge inconvenience/ stress all because of one simple mistake from trip central. Getting to the resort was easy as airport transfer was included. Once we arrived at the resort, it took us almost an hour to check in. Hotel staff was incredible nice though, took care of our luggage and ensured it made it up to the room. The room itself was definitely not a 5-star. The bathroom was musty, mouldy, and very poorly constructed. We wore our sandals in the shower because water would just pool at the bottom and sit for days. The outlet also would come right out of the wall and expose live wires. The bed mattress was as hard as a rock, made it very uncomfortable for sleeping and was very creaky. The aesthetics of the room were good and house cleaning was fantastic. Always checked in and made sure we had everything we needed. I had a birthday surprise package purchased for my boyfriends birthday which was done very nicely. It included balloons, chocolates, a cake and rose petals. Our first nights dinner was great. I honestly can’t say enough good things about the service and staff at the hotel. Everyone was very welcoming, little bit of a language barrier but that’s to be expected! Breakfast is also very good. Lots of options available for every kind of food intolerances. The food had labels as to which allergies it contains, such as wheat, dairy or seafood. This was super helpful, but not always accurate so keep an eye! Flash forward to day 3. We had lunch at a restaurant by the beach and roughly two hours later, I was projectile vomiting into a garbage can. I got the worst food poisoning I have ever had in my life!!! I was violently ill for 24 hours straight, didn’t leave the room for 2 days. This put a little bit of a damper on the rest of the trip as I was extremely weak and had bouts of nausea and an upset stomach for the remaining 3 days, made it a little difficult to fully enjoy. My boyfriend didn’t have any issues and thought highly of the food however. Once again, housekeeping was incredibly courteous bringing me lots of water, extra garbage bags and even brought me some tea. Heads up.. there’s no ginger ale and it was pretty difficult to find Gatorade. Our AirCanada rep, Juan was very kind and offered to drive over some as well. We did an excursion on the Friday to Catalina Island. It was a catamaran full day trip booked with GoExcursions, which was through our AirCanada rep. It was well organized, but the food and snacks they offered were bare minimum. Some store bought croissants, the tiniest single sandwiches I’ve ever seen, and a fruit skewer. The alcohol was also bottom barrel rum in an unlabeled bottle lol. The island itself was really nice, we were able to snorkel off the boat as well as the off the island. There was a snorkel expert there that toured me around and showed me some pretty cool marine life. Lunch afterwards was alright. It was buffet style and the everything tasted good, no food poisoning! This was probably the highlight of the trip. The beach was good, lots and lots of sea grass this time of year though! Staff did a good job of raking it every morning and there was a wake that caught most of it as well. The sand was beautiful, very white! We had privilege status and had a private sector off the main beach which had beds and more comfortable chairs, as well as full service for drinks. This was a great addition but there really wasn’t any other major differences between privilege and not, a little disappointing. Checking out was a breeze and transportation was comfortable again. Once at the airport, prepare to wait in a lot of big lines! Once again, because our names were typed in incorrectly at booking, we weren’t able to check in for our flight. This was extremely nerve wracking, considering we’re in a different country. We weren’t able to use a kiosk and had to speak directly with a desk rep. They gave us an extremely difficult time and we spent almost an hour sorting everything out with them. They almost didn’t allow us on the flight plus with how long it took, we were minutes away from missing our flight. At the airport, be prepared to wait in a lot of big lines! Getting back into Canada wasn’t difficult. Just make sure you have all the appropriate paperwork, vaccination status’, and the ArriveCAN app. All in all, traveling in the pandemic wasn’t as bad as one would think. The hotel did a good job at keeping everyone safe and ensuring cleaning practices were don’t effectively. AirCanada was also great with upholding mandates. Masks had to be worn at all times on the flights, and around the hotel inside buildings. Which was not a problem coming from Canada, being used to it! The adults only resort is also attached to the main Catalonia resort which was actually nice to have! We walked over there a lot. Just gives different options for entertainment and food! Overall, not the most relaxing trip and definitely would have changed some things. Trip Central caused us the biggest grief with the mistake in names with the flight information. Food poisoning wasn’t great either. Great hotel staff though and the hotel itself was picturesque. But first trip for both of us in 7+ years and a good learning experience!
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★★★★
Karen -
Verified Purchaser
Beautiful Resort!
We stayed at the Catalonia Royal Bavaro at the beginning of August. It was a gorgeous resort, very peaceful. It was busy, but staff ensured that Covid protocol was in place at all times. The drinks were absolutely fantastic, and the food was good. Definitely a good resort to go with a partner.
★★
Natasha -
Verified Purchaser
Not impressed
This was my third time at this resort and I was pretty disappointed. Despite being COVID the quality of this resort has gone down a lot. When I first arrived the room we were given was missing basic things that we always get in our rooms and also had ants. They only have two restaurants open a night- with one always being booked leaving us with the same restaurant every night. The menu has less food than previous years and the food quality has gone down so much... my partner got food poisoning the 4th day we were here. One night we made a reservation at the front desk, later found out that restaurant wasn’t open. When I told the front desk about the problem they offered no solution and told us to deal with it and get room service.One night it took two hours to get food. There was a couple staff members who were really friendly, The rest seemed pretty miserable. The beach wasn’t maintained well compared to years before. The weekend was packed with a-lot of locals who made lots of noise and made the trip less enjoyable as this resort is usually a lot more peaceful. After being at this resort 3 times- this will definitely be the last. I was disappointed with the customer service especially the front desk.
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★★★★
Private -
Verified Purchaser
Great resort
enjoyed our stay at the resort. Everything was really good. The grounds were very well maintained . The staff was great. The food was very good. My only negative was the fact that the walkways were hard to walk on as they were very uneven and for a person will back problems it proved to be uncomfortable.. overall I had a wonderful experience .
★★★★
Rick -
Verified Purchaser
A first rated property
Very friendly staff totaly clean areas , fine food , only our TV reception was deficient and also it did not offer a Canadian News Chanel ( CBC NEWS World etc,) while it had American , British , Chinese , Spansish yet the largest single group there are Canadians .
★★★★
Private -
Verified Purchaser
Excellent resort - would definitely return!!
Stayed in the Royal side of the resort, which was Adults only. Upgraded to the Privilege Deluxe romance room, in Block 36, which appears newly renovated. Room was one of the nicest we've stayed in across 8 visits to the Caribbean. Only issues was the thermostat seemed a bit flaky, and the room would get REALLY cold - had to manually turn it on and off. Spent most of our time around the infinity pool, which was quiet, close to the beach, and right next to the Sea blue restaurant, which was great for breakfast and lunch. Food was great for Dominican standards, but you had to get in to the a la cartes early, otherwise it could be a long wait(1 hr+). No reservations for any of the a la cartes. Have to get to the pools early (before 7:30) if you wanted a chair or a bed - They advertise that no reserving chairs allowed, but it is not enforced, and everyone is out early to throw their towel on a chair. Aside from the room, we noticed no benefit to having the Privilege upgrade. Only the "Exclusive" members get any perks, which are basically higher-grade drinks and some extra menus options. Beautiful beaches, and they do their best to battle the seaweed, but can't fault them for that. Resort is super-close to the airport, and was only a 15 minute transfer, which was nice. Same local people on the beach all week trying to sell coconuts and massage/spa treatments, but easily ignored. Same with the staff in the lobby trying to sell the exclusive package. Also easily ignored. Overall, a great trip, and would return. The other 'family-friendly' side of the resort was nice as well, but not a while lot for kids to do aside from the pool and beach. Would not recommend for family trip, as other resorts have much more to offer for kids.
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★★★★★
Scotty -
Verified Purchaser
Great resort
The grounds of this resort were well maintained. Cleaniness in all the buildings were excellent. The food in all the restaurants were well presented and very tasty. would recommend this resort to everyone.
★★★★★
Sammie -
Verified Purchaser
Super relaxful resort!
This adult only resort, more Iike couples resort certainly can pass for a 5 star! Everything about it, service and food was great! Two different pools with two different atmospheres. Loved that you didn’t need a reservation for the ala carte restaurants! This is most likely our yearly vacation spot!
★★★★
RSmith -
Verified Purchaser
Nice resort.
We enjoyed this resort. It was on the small side which we like. One pool was fun and the other quiet which was good if you just want to relax. Rooms were clean food was good except no notice of what a-la-carts were open on what night. The buffet was good. The quality of food was good. Staff were very please and helpful. Grounds were well kept. We will probably return for another relaxing and enjoyable vacation! The only thing I wasn't fond of was they had some sort of an air freshener constantly running in the lobby that was too strong of a scent at least for me.
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★★★★★
Kate -
Verified Purchaser
Loved It!!!
Resort was immaculate, lush grounds, great variety of dining and bars. Staff were plentiful and lovely. Beautiful room, pool and ambiance great variety of adult entertainment. Only minus was the seaweed and rocky/coral underfoot on beech.
★★★★★
Cathy -
Verified Purchaser
AMAZING RESORT!
Catalonia Royal Bavaro was an amazing resort! Great atmosphere and fantastic staff, very attentive. My husband booked this vacation as a surprise and to be honest I was a little hesitant. From the moment we arrived to the moment we left, the staff where fantastic! Our room was beautiful, spacious and close to all the amenities. it was just a sort 3min walk to the "family side" if you wished to go and explore. The restaurants were all good with fresh enjoyable eats (with the exception of the Italian - we did not enjoy the food there). The Entertainment staff were exceptional! Eric and his crew made our vacation one to remember. Loved this place, we would definitely recommend and will return to Catalonia Royal Bavaro Resort.
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★★★★
Private -
Verified Purchaser
Good value for the $$'s if you're looking to just relax
Our 1st all inclusive resort (other than a cruise). Rooms were large and kept clean, altho' a bit tired (sliding doors to closet and especially to the patio were very stiff; shower floor not well sloped to the drain). Brought my golf shoes as the resort offered one free round per day at their adjacent course (club rental & carts extra), but was not able to book until after 11:30 on any day so we did not due to afternoon temps. I had emailed the company about 2 weeks prior to arriving to inquire on golf but had not received a reply, and therefore had not pre-booked prior to arriving. So if you're looking to golf, make sure you have this pre-arranged. Very disappointing to me on this issue. Staff are friendly (we made sure to bring a large # of $1 bills to keep the tips flowing) and those doing the bar tending and evening activities were engaging. Beach activities included Hobie's (only 2 of the 4 were in operation and we used them a fair bit), kayaks and apparently snorkelling, altho' I'd not waste too much time on the latter at that location - nothing to see. I'd recommend they get some paddle boards as the location had a few very calm days on the water. I also saw some persons doing scuba, but again, this is not a great location for that. So we enjoyed the beach which was well raked daily by staff to keep the weeds at bay. Two pools, one with a swim up bar that was active in the afternoons - dance lessons, etc. Food was fine, and I'd steer more towards Thalassa than any other of the restaurants there. Sushi at the beach was a nice offering, the Japanese restaurant was disappointing (weak showmanship and very salty), steakhouse was satisfactory. Casino was small and not anything to get worked up about. All in all it was a good stay for the $$'s, and a good winter get-away, but I'd have preferred a bit more to do other than sit my butt on a much sought after lounger - I got thru 5 books while there.
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★★★★★
Rachael -
Verified Purchaser
Great time!
The Catalonia was a beautiful hotel. Well kept very clean but the best part was the staff. I travel a lot and the staff at the Catalonia was the best!! Erik the entertainment coordinator by the pool and piano bar made our trip! He was so fun and outgoing! Also Moses aka “pineapple head†was great! The pool bar staff was fun and attentive. Great Place, great food, great time!!!
★★★★★
Private -
Verified Purchaser
Great adults only resort
The resort was very clean and attractive. The employees were attentive. There were lots of choices for food service and the food was consistently good. The Sunwing representative was helpful but not pushy. The nightly entertainment was relaxing.
★★★★★
Private -
Verified Purchaser
Wonderful vacation at Royal Catalonia
The Hotel was by far one of the most beautiful resorts we have visited. Size is perfect as with around 220 rooms and a large area, you feel like you have resort to yourself. Food was amazing Beach is 5 stars Staff are amazing with 5 star service Would go back in a heartbeat
★★★★★
Fran12 -
Verified Purchaser
Excellent Resort
The Catalonia Royal Bavaro grounds are immaculate, plenty of food choices, friendly staff, poolside evening entertainment was great. The Barcelona Origens bartenders were outstanding. The resort is easy to navigate. The shows were good. We had fun, relaxed and would go back.
★
DoubleL -
Verified Purchaser
Not the best vacation
To start, the hotel was over sold so that did not help things. When we arrived, nobody took our luggage and we did not receive a drink or cloth as we have at previous resorts where we stayed. The service lacked. Every time we requested a drink (we had to go the bar everytime as there was no beach or pool service) we felt as if we were a pain requesting drinks. The only thing good about the resort was our swimup room.
★★★★
Ja23 -
Verified Purchaser
Wonderful Resort!
The grounds were beautiful, atmosphere was enjoyable, enjoyed the restaurants, the beach beds, staff were friendly,,Sunwing rep was great, everything was in walking distance, no reservations for the restaurants,
★★★★★
Chachski -
Verified Purchaser
Beautiful Resort! Food needs some seasoning!
This resort is beautiful. It was our second time staying here, and we'll probably be back again! This hotel is great, the grounds are beautiful, but some rooms need updating. Everyone that works at the hotel is super helpful and friendly. There was an issue finding our reservation when we arrived, which could have easily been a disaster, but the staff was very good about sending us to eat while they sorted it out. We had to wait about 1.5 hours after we arrived but all was good and we did get the room we had booked. We stay in the Privileged Exclusive Suite with a Swimming Pool. The pool is amazing. These rooms haven't been updated in a while. The furniture in the living area of the room is not comfortable, but honestly, we never sit in there. Why would you sit inside when you could be out at the pool? We never did figure out how to work our jacuzzi. There are no instructions and the keypad control doesn't make logical sense. The shower and other things in the room were fine and in great shape. The beach was a bit weedy when we were there, but they had just had a big storm the night before. Staff was working furiously to get it cleaned up and by the time we left it looked great! The food at the resort is touch and go. Room service is always fast and hot. We had breakfast several times on the patio, and it was always great. The buffets are always a hit. So many choices and all very good. The formal dining restaurants get a little tired after a week, but I think that is only because it was our second time there, so we already knew what we liked and what we didn't like. One addition that was new was the coffee shop (which was great!) It's a little far from the adults-only side of the resort, and they don't have any "to-go" type of cups so you had to drink it there. If you are going, I suggest taking a reusable cup so that you could enjoy your iced coffee, etc back at your room!
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★★★★
Mike98 -
Verified Purchaser
Returning 10 Years After Our Wedding Here
We were married at this resort 10 years ago and decided to return for our Anniversary. It was amazing to see all the added gardens, and a new beach side bar as well as a new a la carte restaurant on the Royal side which also doubles as a pizzeria for lunch. The service on the Royal side was amazing at all times during our stay while it was more hit and miss on the family side. We went to the Caribbean and Rodeo a la cartes and decided after that to just stay on the royal side at dinner times as the 2 a la cartes that we tried were not as good both in service and meals. However the breakfast buffets on both sides were outstanding. The Sea Blue and the Thalassa were our favourites. All staff throughout the resort were extremely friendly. This time the beach was hit hard by seaweed however staff worked hard and tirelessly to remove it all day. Such a hard working crew that worked in 35 degree temps while having a good time and smiling while doing it. While we had an amazing and much need holiday it was unfortunate that the resort did nothing to even acknowledge our return for our Anniversary. We were the first wedding ever here and it was a bit of a milestone anniversary for us as well. Other visitors that were there for random anniversaries or birthdays were acknowledged however we were completely overlooked. Wasn’t expecting much but it would have been appreciated even after email communication in advance.
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★★★★
Private -
Verified Purchaser
Very nice.
Hotel grounds very nice.rooms need some work.ac doesn’t work good.food was above average.beach was not good,very weedy and not clear water.staff need to speak better English.lots of time share people bugging all the time
★★★★
Coco -
Verified Purchaser
Catalonia Royal
We had a great time. We were able to upgrade our room for a small fee (giving us a private pool) and we absolutely loved it. The staff were friendly and helpful. Lots of nightly activities. The food was decent, and the beach was gorgeous. We would definitely travel here again
★★★★
Natasha -
Verified Purchaser
Second times a charm!
We came to this resort last year around the same time because how much we loved it. Food was okay this time... there was always a couple restaurants closed every night which left us with only a couple to go to... the Asian one took forever... not as many options as last time for sure. The beach was well kept! Water was kind a rocky but that’s beyond their control. We loved how quite and peaceful it was. Staff were friendly. We changed rooms because there was a few things wrong with the room. But they made up for it by sending us wine the following day apologizing. The gym is much better than last year.
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★★★★
Private -
Verified Purchaser
Would visit again!
Great service in general. Food was great! The beach was a disappointment as it was always full of weeds and therefore people were opting the pools to the beach. Pools were well maintained. Had to call room service multiple times for various issues. The response was quick. Resort could organize more excursions at better rates. Too many outside agencies selling packages @ exorbitant rates. Did not like the manner in which the resort tried selling us their multi year multi location vacation packages. Wasted half a day of our vacation on this.
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★★★★★
Private -
Verified Purchaser
Excellent
Modern fun decor, laid back vibe Breakfast restaurant was excellent, beautifully presented mimosas, crepes, fresh fruit, great coffee. Frozen cocktails on the beach with fresh banana, we really enjoyed the food and atmosphere of this resort
★★★★
Private -
Verified Purchaser
Awesome people, food and accommodations
This adult only resort was quiet, relaxing and just what we needed. The staff are amazing and the resort is beautifully maintained. The only drawback was the seaweed on the beach! Nothing the resort can control but as a result we chose to hang out at one of the 3 options of pools. (2 on the royal side and 1 in the family side) we also had upgraded to a swim out with our room so we had plenty of choices to cool down. The food was top notch and portions were perfect!
★★★★★
Private -
Verified Purchaser
One of the best resorts
Just spent 7 days here June 6-13th. This was one of the best adult only resorts we have been to. Rooms were spacious and very clean. Maids came around in early evening to ensure we had everything we needed. The service was great in all restaurants and at the front desk. The food was really very good. Nice white sandy beach with waiter service at your chair!
★★★★
Dmbed -
Verified Purchaser
Our 2nd time at this resort
The grounds are lovely and well maintained. We ate at the buffet for breakfast and pretty much every night. There was always a huge selection and the food was awesome. We had lunch at the Thelasson restaurant a couple of times, great food no complaints here about the food. Pool areas are very nice. The beach is small but you can use the beach at the sister resort next door. Plenty of lounge chairs and areas with shade. The maids that cleaned our room were awesome, lots of fresh towels and drinking water. Unfortunately on 2 occasions towards the end of our trip there were cockroaches in the bathroom. HUGE turn off! If this had happened at the beginning of our vacation I would have either asked to be moved or left the resort. Staff overall friendly and helpful. We played golf at the 18 hole course which could have been in better shape for the money you pay. We played the 9 hole course on site which was in rough shape and would not recommend it. .
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★★★★
Lizzie -
Verified Purchaser
Relaxing and quiet Time
We stayed in the Royal adults only section and had a wonderful time. Plenty of places to just lay back, read, swim, drink and eat. Our room was spotless and the staff was always friendly and did their best to communicate in English. We'll be back soon.
★★★★
Private -
Verified Purchaser
1 week @ Catalonia Royal Bavaro
Excellent Resort, Excellent Room, Excellent Staff, Excellent Dining, Excellent Amenities... unfortunately the beach area was overrun with seaweed and the water murky but the swimming pools were excellent...
★★★★
Peter L -
Verified Purchaser
Good Value
This property is well maintained. The swimming pools are spacious with plenty of loungers available. Service at the swim up bars is a bit slow . Some of the newer staff struggle with speaking English at all. The hotel has been made aware of this. Meals are good and restaurants offer a variety of seafood, steak and Tai food. Privileges are extended next door at the huge Bavaro resort. This is a plus because all nightime entertainment is over at the Bavaro including the casino. Wine at the Italian restaurant at the Bavaro is suspect. You can get a glass of Chardonay at the Royal. You have to pay for it as a premium wine at the Italian restaurant. This caused guests to bring their own into the Italian restuarant. That should not be the case. Based on my experience I think this resort needs to make changes to keep its 5 star rating. At present it is a 4 in my opinion. I prefer resorts that play English music and understand our language
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★★★★★
Private -
Verified Purchaser
Fantastic trip!
I love this resort, we went last year and it was beautiful. I’ve never been on vacation and this resort really put the level of excellence to the top. The staff was great and when we came back this year they remembered us which was such a wonderful feeling that our of so many people they see all year long they remembered us!! We will be going back in two years
★★★★★
Private -
Verified Purchaser
Fantastic - as usual!
This was our 10th stay at Catalonia Royal Bavaro, We keep going back due to the friendliness and service we receive each and every time. As well, the food was super except for one dinner which the staff bent over backwards to remedy. We will be going back again next year. We feel 'if it's not broken - don't fix it'. Paul, Maya, Katie and David
★★
Private -
Verified Purchaser
Disappointing Vacation
Unfortunately I have a lot of negative comments regarding this resort. From the beginning of our stay we experienced a lot of frustration. We were told upon check in that our room had been upgraded but wasn't ready yet. We were then wisked off to a desk where we were invited to a special breakfast and told to bring our credit card. Bottom line Time Share. No thanks. Our room was 28 degrees and had no water. We were told it would be fixed by 10 pm. We spent 2 nights in this room because apparently the resort was booked. Several other guests were told the same thing. The whole block of rooms had no air they were just hoping no one would complain. We slept with our sliding door open as did many others. We were finally moved to another room. It was definitely cooler, however the door handle was broken as was the toilet handle. To open the door to the room you had to throw your weight against it. Food was quite good. Breakfast was the same every day. Staff in general were not happy or friendly. There seemed to be a constant presence of management floating around almost like they were damage control. I have never had to fill out a survey during breakfast at an all inclusive before. The pool was nice. We were at the quieter infinity pool. Bar service to your lounger was sporatic. The beach is a disaster. Not the resort's fault but an incredible amount of sea weed floating in the water and washed up on the shore made even dipping your toe into the ocean impossible. Not very pleasant smelling either. To say this was a disappointing vacation is an understatement. We will not return nor recommend this resort or chain to anyone.
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★★★★★
WandaD -
Verified Purchaser
Wonderful Resort!!!
Our 4th stay at Catalonia Royal, still as good as first time. Hotel is beautiful and very clean. The staff was all very helpful and very friendly. Food was excellent, our favorites are SeaBlue and CataTapas. Excellent !! The Italian, Japaneese and Steak house were also very enjoyable(on the Catalonia side). We will be back.
★★★★
Smoke -
Verified Purchaser
Very clean resort
loved the resort when we arrived,not impressed with sunwing airlines will not be taking them again. a beautiful resort the restaurants are good the best is thalassa,the staff are very attentive and always smiling.forget the Italian terrible staff no smiles no organization.unless you ask for things like water or wine you won't see them. the ability to use the family side of the resort was great , the service on that side was better. the beach yes there was lots of seaweed but the staff did a great job in cleaning the beach,the waiters and waitress were great on the beach never had to track down anyone. would I recommend this resort,yes I would the staff have to change in some restaurants.you cant beat the beach or the water,warm after lunch and you can walk out into the ocean for a mile a long sand bar.
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★★★★
Private -
Verified Purchaser
Great Holiday
Overall, Catalonia Royal was great. The grounds are well kept.The majority of the staffs are amazing. I do however was very disappointed in the staff at the Italian. The food was excellent, but the staff made you feel they did not want you there. They did not smile, it seems they did not want to be working there. I do however have to call out the following staff from the Thalassa restaurant, Andrea, Jean, Angelina and Lorenzo, were absolutely amazing. From the Piano bar, Edward was fantastic, always smiling and very friendly. Our room in building 46, ground floor was fabulous. Lots of hot water. No issues with our room. The beach was amazing, very warm and no seeweed. Thanks
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★★★★★
Private -
Verified Purchaser
Great vacation
My daughter and I stayed for 8 nights. We had a wonderful time. Staff was really nice, room very clean. We stayed in the royal section and really took advantage of the restaurants. Tasted most of the items on the menu as we shared a lot of dishes. It is a very quiet spot and you just have to cross over to the other section for the "action". Weather wasn't the greatest but we made use of all the nooks around the resort.
★★★★
Cooper -
Verified Purchaser
Nice,quiet and very clean resort
This resort was very nice “adults only†which made it a nice quiet resort. The grounds were maintained beautifully, the pools and pool areas were always cleaned. The bar service around the pool area was perfect and this kept the area free of glasses as they were continually coming around to pick them up. This is a very quiet resort so if you are looking for a relaxing resort this is for you. All of the Restaurants were fabulous at the Royal and not having to make a reservation was a bonus. The Japanese restaurant at the adjoining Catalonia was not worth the wait. The food was horrible and very salty. There were a few days without hot water in the shower but regardless the rooms were great. The staff were amazing at the restaurants and bars. Overall good vacation.
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★★★★★
Mariam -
Verified Purchaser
Beautiful resort
staff were warm and inviting. food was good. environment was well maintained, breath taking nature scene, amazing room service. there is always activities to do around the hotel. I would very much recommend this.
★★★★★
Private -
Verified Purchaser
Great getaway
We were looking for a quiet getaway. This resort delivered. Sure there were the usual things to do; fitness classes in the pool, games on the beach and different evening activities and shows. We never got bored. We enjoyed walking the property both the adult and family sides and the beach was nice to walk on. If you are looking to slow down from a hectic life, this is a great place. If you want to party hardy, perhaps this may not be the place for you. There are many restaurants to chose from and the food is very good. The buffets offer a good variety of food. The staff is very friendly and polite. We stayed in the privilege suites and found our room spacious, clean and comfortable. There are plenty of drinks to try at one of the many bars. We also enjoyed the Juice bar. I would definitely consider going back.
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★★★★★
Kinger -
Verified Purchaser
Awesome staff and experience!
I was thoroughly impressed with this resort and really enjoyed our stay. Couple of small blips on the radar (the massage was over priced and not great - also...i thought 50 USD for use of a golf cart was a bit much - especially when I was playing the course by myself in 2 hours or less) ... but other than those two minor complaints....I could not have been more impressed. The staff was EXTREMELY friendly and diligent. The food was great and plentiful. LOADS of staff and always waiting on you. I would highly recommend this resort to others looking at it. It was a great and chilled out place. lots to do and experience
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★★★★
Private -
Verified Purchaser
Good Value
This is an older resort (circa 2005) and it shows but it is well maintained. Everything regarding the resort was great except the nightly entertainment. The overall rating of 4+ is appropriate. Getting through the Punta Cana airport is pure hell. We won't go back because of it.
★★★★
Private -
Verified Purchaser
Awesome!
The hotel and grounds were absolutely beautiful! We ate at the buffets and three of the a la carte restaurants and found the food to be very good, no complaints there. Rooms were spacious and clean though a little dated. Staff were friendly and very accommodating. The only issue we had was with the 18 hole golf course. We had trouble booking morning tee times for a twosome - even though the tee sheet was wide open and next to nobody out on the course. Finally on the 3rd day the golf club employee told us they do not allow twosomes out before 12:30, really?!! My husband and I have traveled to many carribean golf resorts and have never encountered such an issue. Had to argue with the staff as no one had informed of us this rule when we booked our trip. Eventually it all worked out and we were allowed to play morning rounds on our last 2 days. So beware - if you're a twosome hoping to play morning rounds of golf you may encounter some push back.
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★★★★
Anna -
Verified Purchaser
Good place to visit.
This was our second visit. The resort is very nice, and they had renovated Thalassa, added a Japanese restaurant and bar outside of the main building. Our room was in Villa 36, facing the pool, same as the previous trip, which I loved, as we had the morning sun, pool and had a partial ocean view...loved it!! All the staff were amazing! They were very friendly and accommodating. I want to extend a personal thank you to Dominiga (she actually came up to us and said welcome back) and Raylan in the Thalassa restaurant, they were fabulous! Edward in the Piano Bar was amazing! Maria in the Beach Bar was wonderful. Overall, ALL the staff were fantastic and very helpful, they made our trip very pleasant. Breakfast selections at the buffet in Thalassa were good but not as extensive as on the family side, definitely worth going over to the other side. ;) We were disappointed this time around because on our last trip, on Thursday, there was a seafood buffet in Thalassa, which included lobster. When we checked in, we asked if that was still part of the menu and were told it was. When we went in for dinner, we were totally disappointed with the selections, no lobster and selections were dismal. Another disappointment was at the pool side bar restaurant, fresh garlic grouper was a choice, I ordered it and was excited as I love fresh grouper, it wasn't grouper, not sure what it was, my husband says bass or tilapia. :S BUT, if you're a lamb and/ or duck lover, OMG, in Thalassa, they have lamb shank and duck breast that is out of this world!!! Having the option of dining at the family side of this resort, we didn't utilize that option as we were very happy dining in Thalassa. These were our experiences and I know there were better and worse ones, everyone is different. Hope they are helpful, but you have to experience it yourself.
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★★★★★
Aili -
Verified Purchaser
Fully complete resort
The resort is well managed. The room was cleaned well and cleaning staff was friendly. The pool and pool area was clean. The bar services were properly maintained. All staff were able to answer questions and were always wanting to assist.
★★★★
Jacquie 777 -
Verified Purchaser
Beautiful Punta Cana
The room smelled mildly and musty The view wasn't what promised The room was spacious and nice but very awkward for storage The worst looking bath robes I'd ever seen old and wrinkly The beach was amazing sand water gorgeous Tons of things to do if you wanted Great entertainment at the attached hotel Buffet not do great but room service food awesome Some staff were so rude and uninterested but several people at the Asian restaurant were amazing The beach bar staff awesome Shopping great Piano bar staff and drinks amazing Cleaning staff great Golf was great and we had the course to ourselves several days Overall awesome vacation in spite of some terrible customer service
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★★★
Bincirob -
Verified Purchaser
Black ocean, beautiful resort
Good: beautiful and peaceful, food, cat sailing, swimming, snorkeling, ambience around pools, lots of sun, beautifully groomed flowers and shrubs and lawns, evening music, natural fruit drinks, no crowds, fast service in restaurants, clean rooms, only 4 mosquitos over 1 week. Bad: ocean colored black, some food, language barrier with staff Ocean was 80% colored black and grey with 20% green spots . It was Very disappointing how many weeds there were in the ocean. By comparison the ocean at Rio palace Macao was mostly a beautiful green color. Staff removed large amounts of sea weed from beach every day. If beach/ocean view is your most important criteria you won't like this place; otherwise it was a very beautiful resort. Food, depends on what you choose some was poor (pork was always tougher than leather, steak at steak house in family resort next door) and some food was excellent (salmon, chicken, pizza, vegetables, fruit). Natural fruit drinks made on beach, ma loo drink is made from pineapple, banana, oranges and ice; was delicious. Swimming was good but the area you can swim in was small due to so many weeds, but there were no waves so you could swim. Adults only resort was peaceful with small crowds. By comparison the family resort beside us was very crowded and noisy. Snorkeling was good (don't expect coral reefs that you see on tv) due to very low waves, abundant weeds and rocks, there was living coral (20% alive) though with 1 star fish, 1 conch shell, sea urchins, lots of small and large colorful fish. Cat Sailing can be done every day since the water is more flat for a much larger distance off shore and there is always plenty of wind. There are lots of obstructions in the ocean which make cat sailing more difficult but you can sail right over most of the rocks and shallow areas since the rudder pops up and you just push the rudder back down quickly and continue sailing. Some hidden rocks are dangerous but your fine if you watch for them. By comparison Rio palace Macao had such strong winds and waves you could only sail half of the days. As you sail at least 1km away you see more areas of green water and less black ocean.
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★★★★★
Bwagar -
Verified Purchaser
Great Vacation
We stayed in the exclusive suite with a pool. The resort is everything it says it is. If you are looking for a quiet getaway in a smaller adults only resort with great food, great drinks, great hospitality, manicured grounds, a quiet pool, a busy pool with swim up bar, a la carte meals without reservations and top notch nightly entertainment during dinner, this is the resort to go to. The beach area is nice but gets a 4 out of 5 because there is sea weed in areas of the beach. The beach area next door is clear, but is at the family resort. We spoke to several people that have been to Punta Cana several times and for the money this was the best resort they have been to. If you are looking for a party resort, lots of people, daily entertainment, a bunch of activities and buffets that you can walk into anytime in your bathing suit and t-shirt, this resort is not for you.
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★★★
Private -
Verified Purchaser
An older resort and it shows
We changed rooms twice the night we arrived, and again the first day. The plumbing in the first two rooms were unacceptable and the second room also had a vile odour that made breathing very difficult. The third move was ok but certainly nothing we were led to believe we were paying for. The paint and plaster were pealing, the finish on the bathroom mirrors was coming off. The second room had dried up old toothpaste hanging under the shelf and toilet seats were offset and toilet didn't stop running. There were jacuzzis in each room that was nice but the bathrobes looked like something you would find in a hospital to cover your gown. That being said, the restaurants were good, the Rodeo Steak House was exceptional. The staff were ALL very nice and generally spoke decent English.
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★★★★★
Private -
Verified Purchaser
Very Good Resort!
The beach was very good, not crowded. Enjoyed the crepes and fresh fruit on skewers. The grounds were very well maintained! The. 9 hole golf course was amazing. Challenging and was quite picturesque! We played the course several times.
★★★★★
Private -
Verified Purchaser
Fantastic!
Everything was just wonderful - the food, the staff, the amenities, the friends we met. Was just lovely! Going back next year. Can't wait. Only thing I can complain about is having to go home :-(((
★★★★★
Rick U. -
Verified Purchaser
Excellent Resort
Beautiful property for adults only. Well-managed resort with courteous staff. The rooms are slightly dated but generally clean and the property is well-maintained with beautiful grounds. The food is good with ample choice. There is a very nice open-air bar in the pool area with sofa seating that gives onto a small stage where in the evening they play live mellow music. The beach is very nice and there is the added suprise of a pristine sandbar that you can walk for several hundred feet out into the ocean without being more than waist-deep : the water there is crystal clear. If you're single this resort is likely to be too subdued for you, unless you're looking to relax in peace. But for couples or groups who want value at a solid 4-Star then I fully endorse this all-inclusive.
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★★★★★
Wanda92 -
Verified Purchaser
Wonderful vacation
This was our third trip to Catalonia. Service, food and rooms were very good. Beach and pools are very inviting and very well kept. Staff are always very helpful and friendly. Enjoyed dining at many restaurants, steak house, Italian and Japanese were very good..Sea Blue for lunch is great. Maid service was amazing, room always clean and fridge kept full. Lovely towel art and flowers were really nice. We will return.
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