My brother and I were here Oct 28 to Nov 4. 3rd time to Punta Cana. This is truly the best resort we have ever been to. The staff are incredible. Our concierge in the Elegance Club was Orlando. He was amazing and helped us with lots of stuff. I lost my floaty ring at the beach and knock at door he brought me another one! The 2 ladies at the Lobby bar , Rosaria and Sophia were the 2 loveliest ladies and we became friends instantly. The resort is spotless clean, the rooms beautiful and fully equipped. The beach is amazing and there are lots of beach chairs and tables. The resort was only 65% full so there were plenty of beach chairs to choose from. The food is fantastic. The Steakhouse had beef tenderloin which was amazing.. Everything is convenient. No miles of walking anywhere. Entertainment great! Saw Michael Jackson show at the Mirage which is right next door. Lots of entertainment, fabulous drinks. Beach does not drop off as you enter ocean. Was fast easy check in and check out. We were sad to leave. Highly recommend this resort. Only 20 minutes from airport. We used VIP service at airport and DAT transfer to hotel and were in and out of airport in 1/2 hour. Most of the staff speak English but we tried our bit of Spanish and was easy communication. You have to try this place. Was best ever!

From start to finish this resort is simply top notch! Staff are incredible, grounds are amazing , rooms are heavenly and the food is excellent! Would go back in a heartbeat! Majestic resorts have it all! Perfect vacation spot!

Fantastic grounds amazing gardens beautiful pools wonderful beach great food and very good staff and friendly entertainment amazing shows every night the rooms are great and well kept clean the Buffets they have great variety of food and drinks are great. Great Vacation in DR.

First of all let me say that I was there with my daughter and toddler granddaughter so my comments are based on our family configuration! The Majestic Elegance Hotel in Punta Cana is beautifully landscaped, the rooms are very large with an open concept, ie the jacuzzi tub and the double sinks are in the open room area and the shower and toilet are individual private rooms with unlockable glass swinging doors. We were there with a 20 month old toddler and found the room not to be child friendly. For example there is a step down to the jacuzzi tub and patio door area with an approximate 3’ marble ledge which she initially bumped her head on a number of times. The toilet snd shower doors are very heavy glass and they swing inward and outward. Our toddler initially managed to pinch her fingers in the doors several times. In the first room we were in the hand towel bar was approximately 10” long positioned on the front of the sink facade at eye level of the toddler. Again she initially bumped her head numerous times and actually could have walked into it at eye level. Suggestion would be to mount towel racks at a higher level. The floors are very slippery when wet causing danger to anyone. After showering we had to place towels on the floor outside the shower door. Aesthetically the room is beautiful however not toddler child friendly! The air conditioner was not working in first room we were in (for three nights) we asked to have it fixed on two occasions and after having three uncomfortable nights we asked to move rooms which they kindly moved us and the air conditioner was working well! I would also like to mention that the resort, as beautiful as it is, is again not child friendly in regard to pushing a child in a stroller. There are little to no ramps, mostly steps and the one bridge over the pool is in very rough condition and is three stairs up and three steps down three or four times across the bridge. Therefore impossible to use with a stroller, thereby having to go a longer way around every time going to/from the pool area. The staff: in all the years of travel, and I have travelled and lived all over the world, I have never met such wonderful, friendly and accommodating staff! They are the best staff ever! Big thumbs up ? Food: food is a personal taste thing. I don’t believe it would be fair to comment as everyone has personal tastes. Our preference was the Steak restaurant and the Italian restaurant. The Sea to See was great for lunch! Again we were with a toddler which did limit our going to the restaurants as we had to eat an early dinner. Pools: the pool we used daily was in good condition but there is only one entry with steps, which for seniors or someone with a handicap they would require. There were always lounge chairs and umbrellas available. The pool where the swim up bar and activities took place is in very poor condition. There are sooooo many missing pool tiles causing the pool floor to be very sharp in places which could cause someone to cut their feet! Would I return: I would return but not with a toddler. I would also only stay on the Club side as there are many more benefits to the Club side!

Resort is beautiful very well kept beautiful beach that’s swept for sea weed daily very little to none. Service was excellent provided by friendly smiling staff. Highly recommend, only issue we had was the venders on the beach

I have to name my butler Arling and recreation and entertainment person Victor. These two individuals made my stay and my family stay beyond incredible they are amazing employees and deserve special recognition. Had a medical emergency and were treated spectacularly by Dr Rodrigues and nurse

I have been to many resorts over the years but this one felt like Paradise. The grounds are very beautiful and easy to get from place to place. It is kept very clean excellent job keeping the entire facility immaculate. There is a lot of variety of food and amazing restaurants choices. You will never go hungry. Our favourite was the Italian restaurant. The entertainment team work very hard to make your stay enjoyable. Special shout out to Udid, Pepa, Michelle and Victor. The only negative I found was that everyone was asking for reviews on a daily basis. This gets too repetitive every day as I am trying to leave technology behind and enjoy my vacation fully. This should only be requested at checkout where there is form or IPAD with the staff members names to make our review comments. The resorts should focus on a memorable stay and not feedback on their staff. With all this said I would definitely go back to this resort again.

We have an amazing experience at the Magestic Elegance Resort Punta Cana. Thanks a lot to Susan Snider from Tripcentral team for great support for booking and follow up with any questions and support! The flights with Air Transat was great and all done on time. Our stay in the resort was wonderful, lots of fun and relaxing. Breathtaking beach, great service in luxurious room, great food. Our butler Orlando was amazing, professional and always helping with any requests, such as reservation, checking in to make sure everything in the room was perfect. He checked in on us every day, answering questions and any help when needed. The staff in the resort was so friendly, the resort was very clean and well kept. Highly recommend this resort for luxurious getaway in Punta Cana!

Majestic Elegance resort is beautiful. Beach is beautiful and there was no or very little seaweed. However, we had a horrible experience when we first arrived to the hotel. We arrived on February 23rd at 21:30 and after initial check in process we were told our room is on the second floor. We booked a ‘swim up’ room. We booked more than 6 months in advance to make sure we get a swim up room. We paid in full. It took us over an hour to persuade two ppl at the reception that we booked a swim up room. Finally, they saw it in a computer that yes, in fact, we booked a swim up room. They were not professional at all and there was no apology. We spoke to customer service representative the next day and he was apologetic about the behaviour of front desk employees.

We have been to several southern resorts over the years (Panama, Jamaica, Puerto Plata, Bermuda, etc). The Majestic Elegance is by far the absolute best resort we have ever been to (excluding Sandals - in Bermuda). Here's the thing........IT WAS HALF THE PRICE!!!!!!! Dollar for dollar, this is the absolute best bang for the buck anywhere south of Texas/Florida. Full stop. The food was not bad, it just wasn't great. It was okay. Otherwise, we had zero complaints. The facilities where top shelf. The staff, always helpful and available. Our room was (relative to other resorts) huge and immaculate. The beech....soft, clean and spacious. Would strongly recommend and plan to return (as many of the guest we spoke to said they are repeat clients). 100% you will enjoy here unless you don't like heat and sunshine......and we are a very fussy and particular couple.

A 5 Star hotel, that is probably a 4.5 in reality (showing some age/signs of wear and tear), but still beautiful amenities. The food was excellent, lots of variety and great flavours, nothing bland. The staff and servers were amazing, going out of their way to ensure coffee/drinks are always full. The beach is gorgeous with plenty of chairs in both the sun and the shaded areas. The pool area is very nice too, sheltered from any wind. Again, no need scrambling to save a chair early in the day - lots available. Some small 1"x1" tiles on the sides and floor of the pool are coming loose/falling off. Lots of entertainment to take part in in all areas, both during the day and at night. It seemed like there were bars all over the place - never had to wait long for a drink. Rooms are clean and cool, but no private change area (our family members needed to change in the walk-in shower since the rooms are wide open with no privacy). All in all, I would definitely recommend, and I would go back again.

What a beautiful resort!! The grounds were gorgeous as well as the beach. The pools were clean. Upon our arrival we asked to be upgraded and Enmanuel at check in was able to complete the upgrade. Our butler Rafael greeted us in the lounge, explained areas of the resort. Every morning we received details for the day ie restaurant hours and activities, very helpful Shoutout to some amazing employee, (steakhouse) Jonathan & Breilyn Our pool server Santa Sea & #see Lundy and Petro International dining Wandro Lounge Coffee shop Martha & Elisa Perez Morla Also a big shoutout to the young lady at the ice cream station, sorry no name. On February 1st we had lunch in the big buffet and we (4 people) were looking for coffee ice cream. They didn’t have it, she went out of her way and got the tub of coffee ice cream for us. Just a wonderful jester

My friends and I thoroughly enjoyed the Majestic Elegance Resort. It is a beautiful, clean resort with amazing staff and terrific food. We upgraded to the Elegance Club and felt it was well worth it. We loved the Elegance Club adult only quiet pool and the exclusive ala carte breakfast and lunch restaurant as well as the Elegance Club lounges and coffee shop. I can’t say enough about the staff. They were warm, friendly and very welcoming. A note to folks travelling with Air Canada Vacations: make sure you attend the welcome presentation in order to get the contact information for your local Air Canada Vacations rep. He will need your Air Canada booking number ( usually starts with 235…) in order to give you the airport shuttle pick up time the day before departure. Having travelled at least twice a year since 2020, this was new to many of us. We had previously just looked at the binder in the lobby for this information. Don’t hesitate to book this resort. It’s fabulous and only a half hour away from the airport.

This is a very typical 4 star resort in Punta Cana. Grounds are well kept and rooms are comfortable. Staff is excellent at their job making sure you are happy. Restaurants are average compared to other resorts. All in a very nice resort with an excellent staff.

We had no complaints about this resort. The grounds and beach were beautiful, staff was amazing, drinks were delicious and the food was as good as you could expect for AI. There was a good amount of nightlife/entertainment too. I would highly recommend any of the Majestic resorts.

Just returned from the majestic elegance just left there in June was there for 10 days returned again in August for two weeks just arrived and I have my ticket to return again in October. This is how much I love this resort I wanna tank my Butler Rafael and Henry. You guys went above and beyond any expectations that that made my stay so much easier I wanna tank all the workers, the entertainment stuff, GiGi chocolate you guys made my day at the pool so much fun with your dancing you’re singing just making of me me so relaxed by the pool you guys are one in 1 million. The food went above and beyond the service that I’ve received it was beyond what I ever imagine tables being decorated for me when I went to eat flowers on my bed room service was always on time I cannot say enough about this resort. It’s my family now I will see you guys again in a few weeks all my love from Canada being sent to my family at Majestic elegance.

This hotel is second best to None! The moment you step foot on the lobby you are greeted with a warm Welcome Home and I felt that vibe of you’re a family member they had been waiting! Our first dinner at the buffet my daughter already bond with Keila and every single worker is warm and accommodating and wanted to do anything that would make your stay relaxing pleasant and memorable. Thanks to Tony, Darleny of See and Sea, Jorge , Juan , Jose Bierlin , Jesus, Pedro , Anna Milagro, Miriam, Elba( if I got right her name) Carlos of El Asadito and Flavours. Eric Juan Miguel by the beach.Angelo for replenishing our fridge and Angela making sure our room was clean and putting a Feliz Compleanos banner for my daughter .Miki and the entire entertainment team. Fernando for our check in and Jesus for helping booking our shopping trip outside the hotel, for the Dominican coins you gave us for our collection. Thank you all, it’s not goodbye but till we meet again!

I loved Majestic Elegance Punta Cana. Very relaxing environment. The staff is great, kind, helpful. The room is clean, food is great,entertainment is great. I had great time during my stay. It is welcoming place. I definitely recommend this place to my friends. There is only one incident happened. This doesn't effect overall my feeling to this place. I was getting towels to go beach, the staff asked my how many towels, I said three and the staff repeat that THREE TOWELS PLEASE. I shocked and try to understand him why he has attitude because I was kindly said three. He may looking for tip but I gave the tip a day before to his colleague and I didn't have my wallet with me and I am over 50 years old and the staff was young. He didn't have his badge and I walked 20 meters and decided to go back and ask his name. I asked his name, he was with his collegue at that time, he took his id from his pocked and showed it, his name is ALEXANDER FRASER. There are many employees working hard and this person need to get some more costumer service training. He may be tired at that moment but We worked all year and saved money for this vacation and need to relax and have good time also. Overall everything was great.

The rooms were large well kept property. We had problems with the air conditioning system & toilet being blocked & overflowing. The staff are friendly. The food was okay, there was lots of selections but reservations hard to get for our stay. Teppanyaki was a waste not enough food & no show we were done in 30 minutes & hungry. Beach was well kept we liked the service at the beach & even with seaweed season enjoyed the water. Entertainment was excellent day & night.

No issues with anything here at the Majestic Elegance. Staff was always friendly each ensured they could do their best to make our stay the most comfortable. There was enough to do if we chose, but with a day in the Sun we mostly didn’t make it late into the night. Didn’t use the beach due to the sargassum at the time but the resort staff stayed on top of removing it, we enjoyed our spot by the pool a little too much to bother going to the beach.

For once all the reviews were right! As a retired couple who have been blessed to be able to travel and enjoy resorts and destinations around the world our entire married life (52 years) we make a point of reading the reviews knowing that often the truth for us lies somewhere between those that rave about a resort and those that detest the resort. We felt optimistic that the resort would be on the higher end of our expectations. We were truly and utterly amazed at the experience!! We stayed in the Club Room section near the Club Lounge. Of the many perks that this Club Section affords you is a private and personalized check-in and check-out procedure which is conducted in a VIP area located in the upper lobby. Once checked in our butler, Gabriel provided us with an informative tour, to ensure that we would be familiar with the facilities upon arrival. Once checked in we were taken to our suite and had a personal meeting with Gabriel, who was sincere in his desire to make sure that we would reach out to him for any concerns or requests. After that it was time to savour a week in the sun! If you are reading this review chances are you have or will read others so I won't weigh you down with more superlatives than you really want to read about. I will however tell you what my wife and I found to be the key positives of this resort -The butler service. Everyone raves about their butler and we will be no different Gabriel was efficient, effective, polite and respectful. He represented the best of the Majestic Elegance resort and was a fantastic ambassador for the brand, as I am sure all the others were. -The resort was immaculate! Manicured and pristine. Employees were always cleaning, trimming, sweeping, painting and on and on. Seldom have we been to a resort that has been this established and so well maintained. - Abundance of staff...no shortage there! and polite, happy and willing to please. -Being in the Club Section for someone with a slight to moderate mobility issue is a god send. Elevators are quick, Lounge amenities are first class,dedicated pool and cabanas are plentiful and well kept. Restaurant for all three meals is very close to our building. -Staff in the pool and restaurant area are quick to learn your needs and remember your preferences every day. Every review will mention employees like Jesus around the pool or Osvaldo in the Sea and See restaurant. No staff member will disappoint you. Finally our two biggest takeaways ( and remember we are seniors and the first one would not apply to everyone) - From our room to the lobby or any of the main restaurants is a fair distance. It is a stroll past lovely gardens and lovely fountains but a distance nonetheless. They do offer a complimentary resort club ride from the Club Lounge to the Lobby area so it is not a deal breaker, just something to remember. The elevator is a bonus. close to our room and always available. A little aside for the room....beautiful, clean, well kept, housekeeping first class but for anyone not sure footed remember the floors are tile and can be slippery when wet and there are no grab bars or handles in the showers so remember to throw down the floor mat to be safe! Last but most important is how many people who are diehard repeat customers. Couples ( and I mean many) who have been here eight or more times and are already planning their next trip to the resort. Who does that!!!! Never have I ever seen such brand loyalty to one resort in my life. It shows you that they have found the secret to make their customers happy. Kudos to the Management and Staff og Majestic Elegance Punta Cana You may have just made us repeat converts!!!!!

This was my husbands and my 5th time to this resort, and again, it did not disappoint! Everything was perfect. Great food, clean rooms, beautiful grounds. The only thing that was not good was the beach/ocean. There was a lot of seaweed on the beach, which they tried to clean all the time, but there was a lot in the ocean as well. I will definitely be back!

There were 16 of of us in the family and we all enjoyed every minute of it. Beautiful local people offered wonderful, friendly service. We didn't want for anything. It was so easy to get from one place to another and tried it all. We will definitely be back!

Everything was super clean, food was great , staff were over the top friendly and helpful Fantastic in every way I wouod definitely go back and recommend to friends and family and I expect to return again

Majestic Elegance is really beautiful. The resort and beach are super clean. The rooms are nice and large. It's a large place but most restaurants are in a general location and easily reached. Multiple bars to choose from at various locations. The staff really makes the place the best.

Just spent an amazing week at the Majestic Elegance. We have stayed at the Majestic Mirage twice and thought we would try the Elegance. The grounds are beautiful and the rooms were spacious. We found that the pools could use a bit of repairing - there were lots of tiles missing at the bottom of the pool. The beach is spectacular and didn’t have any problem getting a chair. The a la carte restaurants were fabulous and the buffets had a great selection of food. The staff at this resort, including the servers in the restaurants and the entertainment crew went above and beyond to make sure you had everything you needed and were having a great time.

i started looking at this hotel because i had extra credit from a canceled trip. we have travelled to a number of all inclusives in the carribean usually 4*, twice in la romana first time in punta cana in the dr. i was looking for quality, beach and entertainment. we stayed in the family section as opposed to club section, so had no butler. i had signed up for the fb page and had a number of questions answered. thank you the incoming flight was uneventful and when we arrived had no trouble at checkin. the wrist band which looks like a wooden looney or silver dollar is your room key, which i wish every resort would do this. apparently air canada has the normal plastic wrist band not sure why. We went to the sunwing orientation and the rep was useless he gave no info on the hotel just wanted to sell excursions. thank you facebook page. the room for the price was ok. the tv came with no channel guide posted in the room. there is a separate bathroom and shower rooms the two sinks are in the main room. the only 2 issues i had with the room were asked but never addressed. there was a broken switch in the bathroom and the patio door had no handle on the outside so you had to use your hand to open it from the outside? what makes this hotel is the absolutely fantastic beach which seemingly goes on forever which it shares with other hotels along the beach so you could chose another hotel along the beach and not miss out. we went in feb and all days were windy and of the 10 days 4 days the weather was not great. the place is large and if you have mobility issues don't stay here there are no carts driving around. the food for the price was good and varied. not great a lot of fruit and desserts, pasta station and meat cooking station. my biggest issue 80% of the food is not labeled. i don't eat seafood, not allergic, and don't want to waste food by having to spit it out. most hot food was luke warm not hot. the service in the buffet or ala cartes was sporadic. we ate at italian ok, gourmet ok and japanese better. the greatest disappointment was the entertainment there were typical shows you'd see at 3 or 4 star resorts. the karoke show was in the theater and at one point someone sang a song about suicide, another was a woman and 2 little kids did a rap song with fk and btch, apparently she thought the song was supposed to be edited. in my opinion they should change some shows to the beatles, abba,elvis. a number of events, silent disco, foam party were never posted i just happen to be in the lobby or pool when they took place, what else did we miss. the nightly entertainment other than the posted shows were sporadic and not every night. we watched the first half of the superbowl in the theater and at halftime walked down to the beach because there was supposed to be a beach party. there was nothing going on at our beach but in the distance at the sister beach we could see lights on the beach, they were showing the superbowl, which we watched i thought it was another resort and not sure if we could eat or drink so we didn't. i would defiantly had watched the entire game on the beach. i found the communication from the front desk and other staff inconsistent. mixed answers to questions and some staff were not friendly. most staff were friendly. the flight home from sunwing left us stranded at the airport for a day and a half with little to no communication from sunwing when situations occurred and we were canceled at the last minute twice, a snow storm at home caused problems for all airlines but the sunwing people were treated with total disrespect. lack of communication was the biggest issue. i tried to keep this short and only spoke of things i thought unique to this resort. i'm basing my review based on the higher price and expectations. if you booked it don't worry it is a beautiful well maintained resort. i would not return to this hotel mostly because i thought for the price i expected better entertainment, events posted and issues resolved. for the money i would go to sandals or secrets other known high end resorts.

We enjoyed this resort so much! The grounds were incredible and Spotless, and the pool and beach were absolutely breathtaking! The dining experience was great, all the food tasted delicious. Our room was wonderful and bed was very comfortable.We had a cute balcony and snacks and refreshments! I think the staff and our Butler Peter made our trip a trip to remember! They are happy, always smiling and make you feel welcome!

This was our 3rd time at the Majestic Elegance and we have also stayed at the Colonial and Mirage. We stayed in the club and it was well worth all the little extras you are entitled to. We had a wonderful Butler “Victor” who was always there for us. The staff at the main pool bar were awesome especially Salome. At the main lobby bar we were always greeted with smiles and drinks from Roberto, Miquel and Manual . Great time at a great resort.

We had a great time again at the Majestic Elegance for the second time. We upgraded to to club section and it was worth it as we had a great butler (Victor) who book all our diners and golf. We had great weather for the 12 days we were there. Our room was good and the bed was comfortable only complaint would be that our AC just worked. There was no problems getting loungers either by the pool or the beach. The beach was great and water was clear and warm .

This resort was beautiful, clean and well maintained. We found the food to be quite good; in particular the steakhouse and the buffet. The Italian restaurant was loud. We stayed in the Elegance Club, adults only section and there were lots of Bali beds poolside. We also had a swim up room and the only drawback was that there was no ladder in front of our room to get into the pool. I use a cane and had to make my way around the shrubs to get to the neighbour's ladder to get in and out of the pool. This Resort is extremely well staffed and we wanted for nothing. I also felt very safe at this resort. We were with a party of 50 people and they all seemed to really like the resort. I want to give a shout out to our wonderful butler, Richard and our maid Mirabelle. Also Ishmael at the Elegance Club pool bar was very friendly and efficient. I would return to this resort.

My daughter and I just returned from a week at Majestic Elegance Club section. This was my 6th visit to this amazing resort and my daughter's 2nd. I am already planning a return in February. We were blessed with Olbis Rijo as our butler and he was just amazing and a true sweetheart!! He found us every day to see if we needed anything. He made our dinner reservations, provided us with a bottle of Bailey's for our morning coffees and also provided us with aromatherapy in our room. We are not very needy but Olbis was always there for us when we did need him. This trip was meant for pure relaxation and that is just what we did. We spent every day on the beach and just chatted and drank and people watched. It was great to see the ladies at the Club bar on the Elle side. Maxima, Anjelina, and Santa as well as sweet Walliam. They were all amazing and remembered us from previous visits. Service was perfect and they always knew what we were drinking. There are so many others that were also amazing but the names are not coming to mind. The weather was perfect the entire week. It was VERY hot and there were a few brief showers lasting no longer than about 10 minutes. We went to the lower lobby bar every evening and were always greeted like family by Roberto, Miguel and Manny. They also remembered us from previous visits and treated us like family. We ate at the International once, and 3 visits to the steak house as well as the See & Sea and Flavours buffet. My daughter is a bit of a picky eater so chose not to attend the italian or Japanese. Regardless, everything we had was excellent and filling. We enjoyed this trip so much that we hope to make it an annual Mother and Daughter getaway. We have been to many other PC resorts and this has become our home. I have absolutely no desire to visit other resorts and we will continue to make our trips to Majestic Elegance Club as often as we can. It is heaven!!

What a beautiful resort.,You really feel that you are in the tropics with all the beautiful Palm trees and flowers. The food is amazing. I have never had such great service. Everyone is smiling and waving. Our butler Richard was awesome. Beto at the Italian restaurant went above and beyond. I will definitely be back again!

This was our second stay at this resort and it was just as beautiful as I remembered. I was disappointed when we arrived as I had called ahead twice sharing that we were bringing two other couples for their first time and requested a building and to be all together. This didn’t happen unfortunately and they tried to separate us and the building we reheated was not available they said. After a long wait we didn’t manage to at least get in the same building. The food was great and service was good. Few days not enough towels in room but we were able find some. My son dealt with our butler on behalf of all of us which was Jose. He was wonderful and went over and above to make our stay as enjoyable as possible. We loved the beach bags waiting for us upon our arrival ! They were well used and appreciated !

Everything was perfect as usual. Will be returning again! Grounds are well maintained and staff are extremely friendly and helpful. This was our second stay and will be back again soon! Our butler and maid were excellent.

We are returning guests to this Resort for the third time. Each time it seems that the resort has raised the bar. We had zero issues. Check-in was fast and easy. All of the restaurants and buffets were quite enjoyed by all of us. It is awesome to not have to worry about really booking anything, you just show up. The staff were attentive and the grounds were kept impeccably. Super clean and fresh. Santiago was our Butler on the Elegance Club side. We have met him in the past and he does his very best to ensure that your stay is outstanding. We cannot thank him enough again for any assistance he provided. All in all, the resort is a definite go to. We have traveled extensively to many resorts and this is the only one that we have actually returned to knowing what we are going to get.

Rooms were great. Enjoyed our private patio. Food was amazing. Proximity to the beach was very close. Everything was great! I would definitely return. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

This was my third trip to this resort. Start to finish, an amazing trip. Rooms were perfect. Meals were great. Modesto, our butler was attentive and friendly, but not intrusive. I loved seeing staff from years past. Roberto at the lobby bar was hilarious and makes the best margarita. Thank you again Majestic for another perfect trip.

This was our 4th visit to the Majestic Resort; we have stayed twice at the Elegance, once at the Colonial and once at the Mirage. They are all great. Our most recent visit was to the Elegance and the facility, staff and rooms are great. Food is good and it's fairly close to the airport so no long bus ride to and from the resort. The ocean is pretty wavy but the beaches are well kept. This will continue to be our go to resort in the Caribbean!

First visit to the this hotel - stayed in Adult Club section. Had a wonderful trip: All staff, were amazing, friendly and efficient. They also assign a concierge/butler (download WhatsApp to communicate with them) they are your go to for any issues, information, or assistance with booking (restaurants or golf for example) ours was a star! Beach - lots of chairs and palapas, water a bit rough while we were there, but clean Pools - service great - bali beds - clean and a lot of options (multiple pools and vibes) Lobby - amazing area - great Piano and Lobby bars Rooms - large and comfortable - the bathroom is open concept Food - service was always great, but the food at a couple of the restaurants was disappointing

the reception area is magnificent and the main bar on the lower level is open and bar staff are very good. A Big high 5 to Antony and Manuel! Try Manuel's specials. Lots of top shelf liquors and while restaurants are plentiful, they do not ooze the 5 star experience. All staff, from gounds keepers to bar staff were happy to help and pleasant, always a smile. Not so consistant with staff in restaurants. Seating before 8pm was a "normal" challange. It would have been helpful if you had the option to book reservations at all a la carte restaurants via your butler. We stayed in the Adult Section; beach area for Adult only was very limited. The Balinese beds were very comfortable and spacious, but limited in number and located mostly around the pool. The resort itself is huge and is in the center of the Colonial and Mirage complexes. Kind of sandwiched in between the two other properties. The grounds were maticulous, wish the hotel would incorporate a tip option for grounds keepers. The wines were Spanish, but not of high quality. Food in the a la cartes was a bit hit and miss. The French was not good on our first visit, but on our next it was like a totally different experience. Service in a la cartes, is a bit chaotic. You are asked what you want to drink, order then halfway through your meal, you ask again or just go to the bar yourself. It seems that they have enough staff, but duties may be too specific for each of the staff. Appears like organized chaos. Get one waiter to handle everyones beverage and meal orders, then if they need help, have them ask for assistance, rather than relying on the water guy to fill your glass, the one waiter to bring your drink, the other waiter to bring your food. The staff clearing plates needs to be more cautious of liquids on plates, I got my pants christened with beef juice when they removed my pate. I personally found that the rooms are dated and need attention to temperature controls actually being operational. Our A/C was either not working or on full "icy chill". We had 4 maintenance calls and spent around 4 hours in our room waiting for them to arrive, assess and not be able to correct the A/C issue. We hung a bath towel up on a hook , it fell off; yet no one ( chamber maid) thought to call maintenance, we weren't going to wait around for them to come to fix it. The toilet roll cover fell off, same deal. The shower was amazing, large rainfall shower head and lots of hot water. Bar service on the beach, yes they come to you... was excellent. The two that stuck out the most was Jenny and Judit( Judy) were great. As was the bartender Francisca. The unsung gem was the coffee shop on the 2nd level, overlooking the beach. Always had snacks and beverages from 7-11. Ladies working there are sweet. Love that you don't have to worry about your towels being taken. Just visit the Club near the bar, to get fresh towels, drop off used ones...it is simple. The SPA seemed nice from what i saw of it. All be it, a bit on the expensive side. These ladies are not RMT's but the massage was very good. Check in was a bit of a drag, our room wasn't ready...and lets face it , after a long day of travelling, you just want to get to your room , change and hit the beach. The water was clean, no accumulation of seaweed. Grooming was done daily and garbage was picked up often. Tourists can be very inconsiderate of their environement. Checkout was quick and painless. I didn't see the need myself for a butler, other than getting daily text messages sent to you and the odd booking of services. There was little for them to do. They do try hard, greet you everyday. Buy cigars on the beach! Vendors are licenced and product is good. Buffets were very good, we ate at them the most...the only issue was any dietary requirements ( GF) were not really addressed other than prepackaged muffins and sometimes buns. I'm glad I brought my own breads with me. Beach is long but not very wide at the adult section. You feel some days that you're being sat on top of. Evening entertainment was of high quality and shows were varied. We give this resort an overall 3.5 star rating not a 5 for sure.

From the time we arrived, we were greeted by friendly staff who went out of their way to make our stay the best it could be. The grounds were well kept and the pools were the main attraction for ourselves, kids and grandkids. The meals stood out as some of the tastiest we’ve ever had. I would highly recommend the Majestic Elegance Resort!

This is our 3rd time to this resort. We have stayed all 3 (Colonial, elegance and Mirage) all of them are very nice but of course elevate in price. The food was good and none of us had issues. We ate breakfast in the main buffet and lunch at the beach buffet. The beach as usual is fantastic and no or very little seaweed at this time of year (mid Dec.) Never a problem getting drinks and the guys working the main lobby bar are fantastic. We didn't go to any shows as we have seen them many time and they are all pretty much the same.

We arrived at Punta Cana Majestic Elegance Dec 3/2023 with WestJet Vacations for one week stay. It was no doubt the most beautiful hotel we have ever stayed in, and we travelled a lot last 30 + years to Caribbean for holidays. The good : Stunning design of the hotel and all its surroundings such as restaurants, gardens, pools , theater etc. Very friendly and attentive staff helping the best way they could. Great selection of food and beverages at both buffets. Italian a la carte restaurant was beyond disappointing regards the quality of the food, we simply walked out, since both lasagna and snapper dinner was horrific. Another a la carte we tried was Steak House, and their chef knew how to cook, both our steaks were excellent. Fast service at all the bars, but the best experience was at the bar in the main lobby between 3-11 pm with exceptional bartender named Gary, who really magnified our experience at this stunning facility. The bad : First morning after our arrival we simply forgot to place US $ 5 bill tip on the bed for our maid (and we tipped a lot during our stay) , and next day upon our arrival at 5 pm from the beach we discovered that our room was not attended, and we like to make a coffee in the morning , so just for that we contacted House Keeping to arrange cleaning of our room during our dinner time. They assured us, that this will be corrected promptly, but when we came back to our room around midnight, the room was still not touched. Then that very evening my wife could not find her jewelry pouch she forgot to unpack from suitcase and place in the safe. We did not contact security, since my wife was not 100% sure she put it in the luggage during packing at home, but after our arrival back home it was clear, that she did put the jewelry in luggage, since it was not at home. So theft by the hotel cleaning staff. Maybe because we forgot to tip first day? Our room (# 1418) was on the 4th floor and the elevator was working only sporadically, on and off almost every day. Poor guests with walking disabilities and parents with buggies for the kids. So much for the 5 stars hotel..... Spraying to keep mosquitoes down was happening around 5-6 pm, when guests had their patio doors wide open, kids walking around, simply unbelievable. This activity was conducted at other hotels we have been in the past only during early hours with no guest lurking around. Safety issue, big time. The beach is very narrow (hotel is built as a noodle coming from the waterfront) and with 595 rooms there was simply no room to accommodate those hotel guests, who like to spend time on the beach. Waterfront itself had very short distance to swim from the shore since it was cordoned off by the rope and speedings boats were running all day long just past this area. Water was always very rough, so small kids had no chance to even enter the water. Theater's sound man clearly had no idea how to mix the sound properly, so professional entertainers were often not heard or barely. Such a shame for this beautiful place to watch evening shows... We are sure lot of guests are coming back for one reason or the other, but for us, this would be just too many dislikes for our vacation time. It is all only our own opinion, but hopefully it will help someone to make a wise choice how to spend time and money best possible way to enjoy the deserved time off work.

The hotel was beautiful. Rooms were well laid out, plenty of drawers and closet space, beds were comfortable, and it was well equipped with iron, hair blower and magnifying mirror. Plenty of restaurant choices, gluten free options for those that require it. The beach is lovely and for those that like to walk there is a long expanse to walk along. Service was quite good but there is a lot of walking in this resort.

Let me pointed first that this review applies mostly for Elegance Club Adult only packages. Regular packages does not have these perks so take it under consideration when choosing package. Resort itself is "a magic" - it was designed with a mind that rain in tropical is regular event and normally you need umbrella(and preferable huge one) but not for this resort - it is designed in the way that walking from any room in any building to practically all restaurants and buffets as well as to night show hall and disco club you can travel under the cover so no umbrella needed(only Argentinian Stakehouse and See and Sea restaurants require short walk not covered by the roofed path (Stake house is about 25-30M and S&S is little more- about 50m from nearby covered path) Food variety is big enough - so I think that everyone can find not only something to eat but something which you really like and prefer to eat. Entertainment at night: Shows are similar to most of hotels in Punta Cana area so nothing special but still enjoyable especially (because) drinks are served so you don't need to interrupt you relax time by staying in line at the bar(unless you want it :) ) - just sit , order and watch. Special kudos to Disco Club - most of the time you will hear word time hits not just domestic bachata or merengue (some DJ in other hotels just ignore the fact that resort's disco is for mostly North America and Europe tourist ). Also it is really air conditioned so you can enjoy dancing for long time). There is also sport bar which is really cool to watch any sport event in real time (opened from 2pm till 2am) - HUGE tv's , bar and games. Beach: While nearby Colonial hotel and most notable Royalton (Hadeout Adult only section ) suffered huge damage from recent hurricanes (never thought that it was possible but fact is that sea clamed these beaches and now these hotels have steep cliffs instead of smooth beach) this hotel wasn't damaged and beach is perfect as well as entry to the sea - no rocks or underwater grass) And what I mostly like about this beach is Bali beds - only one caveat - there are not enough of them so you have to wake up very early in order to be able to enjoy them. After 9am they all gone regardless weather (unless rain is pouring all day and morning). Service: VERY, VERY good. Attentive, polite and trying hard to make you vacation "wrinkle free". Huge kudos to our battler Olbis - if you get him consider yourself lucky (if not ask for him) - practically all your wishes, desires and request will come trough - just ask. Girls at the beach bar Angelina and Maxima will serve you right "into the bed" (but don't forget to tip of course) - so there no point to go and get drinks by yourself - lay down and relax. This is was my third time at this hotel and I tell you definitely not last.

The Majestic Elegance lived up to its name. The property is grand, the gardens and grounds beautiful kept. The beach is extensive and spacious. Service in the restaurants went beyond expectations, especially in the speciality ones. Service was top notch. The staff was cheerful and upbeat, while being respectful and professional. The rooms very spacious. The bathrooms a bit different design to North American design. Shower stall is separate, toilet area is separate, and sinks and vanity, along a wall of the bedroom. In-room jacuzzi. Thanks to trip central travel agent Karol Chareza for recommendations, and his efforts for saving and redeeming our vacation plans, involving cancelled Air Canada Vacation flights.

Beauiful grounds, excellent service. Algea started in June however. Hotel closing for renovations of the air conditioning the bathrooms and orher amenties that are due. Hotel on the older side but still very clean. Pools are huge. Wonderful week.

Japanese, sea and see, and Italian restaurants for dinner were all great! just the buffet that wasn’t amazing, but still had lots of options. Front desk wasn’t very friendly, but all other workers were great especially our butler Gabriel. Shows at night were good. Lots of other things to do such as escape room, sports bar, shops, etc.

Rooms are showing their age but grounds and public areas are beautiful and well maintained. Staff are very helpful and friendly. Food was varied and quite good. Beach was clean but large waves so not so good for small children. Would recommend.

Everything was kept clean. Beaches were cleared of the sargassum weeds on a daily basis. Staff were friendly and helpful. Food was very good.Our butler Henry was helpful and pretty quick to respond.We did not do any excursions. Chose just to enjoy the resort.

Our first time at Majestic Elegance Punta Cana, but we met many people who were returning for their 2nd, 5th or 8th time!!! The resort is immaculate. Our room was spacious and the King size bed was very comfortable. We really enjoyed the rain shower with the back massage. :-) Need one at home now. The staff were all amazing! They made everyone feel welcomed and appreciated. The restaurants were good. Our favorites were the Sea n Sea , great Surf and Turf. My medium rare steak was a little on the rare/blue side so I'd order medium next time. The Japanese restaurant was excellent. Wish we tried it earlier in the week so we could go back a second time. The buffet had a great variety of dishes to choose at Breakfast and Dinner. The Italian, great atmosphere and really enjoyed our appetizers. We really enjoyed our Sunwing Excursion with Bavaro Runners Safari. Carlos and the driver gave us an excellent tour of Punta Cana, We visited a tobacco farm, and enjoyed lots of tasting after the cigar demos. We tried Pineapple wine, Mamajuana, and cigars if you chose. At Maria's house, we visited her amazing property tried her coffee, chocolate etc and had a delicious lunch. Lots of opportunity to buy her organic cocoa, honey, vanilla and more. We were picked up from our hotel at 7:30 am and back at 3:30. Perfect day. Great experience.

We had a great vacation. Decor around the whole resort very nice, clean and grounds beautiful. Room where great we had a small issue with know hot water but went to hotel front desk and it was taken care of right away and no further issue. Staff was very friendly and always a hello when you passed them. Food was great, restaurant were good, but the issue about wearing long pants is silly as some ladies were not dressed I felt well enough but a guy could not go in in dress shorts and a golf shirt. Spa was great too. Entertainment staff very friendly and always interacting with guest. I would highly recommend this resort. Would go back for sure

Great resort for the price point. The staff at Majestic Elegange is a significant factor for our continued return. Our butler Juan is outstanding and always attentive to our needs. Shout out to the great service from Maxima, Santa and Angelina...not to mention the club attendants Ernesto, Walliam and Miguel. The piano bar and lounge bar were our favorite with Manolo, Roberto, Manuel and Gary serving up the greatest and most unique cocktails. The grounds were exceptional and cleaning service was more than satisfactory. Will certainly visit again.

Hotel rooms and amenities are great Staff especially our butler Santiago were exceptional But the food was cold undercooked veggies and tasteless . Steak was tough for filet .One bad experience (not the hotels fault) was the catamaran company on the beach we used called marinana group .It was old ,had no flush toilets,running water and music so loud my ears rang for day ! The staff on board were good but poorly maintained boat

This was our FIFTH week with the Majestics.(Feb28 to Mar 7) We stayed in a swim up room on the family side, directly across from the swim up pool bar. The room is pretty much the same as it was before, but in good shape considering it is around 15 years old. We heard that some renos and updates are planned for later this summer. From check in to check out we were treated great by all staff. This was a milestone birthday for me and Yessica led the Italian Dinning room staff in singing Happy Birthday and delivering an impromptu birthday cake on the day. With very few exceptions everyone we encountered was clearly happy with their work, smiling and joking and eager to make us feel welcome. That is the prime reason we are repeat visitors to Majestic.and this being our 30th Caribbean Vacation. .Food, and drinks were very good, and with enough options, there was always something to enjoy and even at non club level, top shelf liquor (imports) were available. To make things even more enjoyable we had perfect weather the whole week, Hot and Sunny. The only damper on the trip was the Air Canada rep assigned to the Majestic Elegance. Our Welcome booklet advised to attend the briefing on first morning but she was not easy to find (not in lobby as stated) and would not advise time for departure shuttle until day before departure. Even then I had to track her down. NOT the Hotel's fault in any way. As for the Majestic, Will we make it a Sixth Visit ?? Very Likely..

This was our 5th time back, but the first since Covid, and it didn’t disappoint. It was as Majestic as we had remembered, and we had a fabulous week of fun in the sun. From beautiful beaches, lots of great restaurants, to dancing at night in the courtyard under the stars, it was everything we had been missing, and dreaming of. There are no Covid rust ructions in place, and if it’s a concern for you be sure to pack some travel size hand sanitizers, and wipes to take along. We were in the club section of the Elegance, and want to give a shout out to Our butler, Santiago who made it his mission to find us everyday, and to take care of our every need. Also want to acknowledge Yanibel for her excellent service in the courtyard in the evenings. Her warm welcoming smile, and pleasant conversations made our evenings that much more enjoyable. Yulanni from the entertainment team serves high praise for her constant presence, friendly greetings, and friendly smiles. Our room attendant, Tannis was amazing, and our room, and fridge were kept top notch. This hotel is a true 5 star, and we left with a suitcase full of happy memories which we will treasure until the next time.

This was our 2nd time at this resort. Went in 2022 and 2023. We did see a decline in a number of services such as food prep, room cleanliness, entertainment. Wait staff at the pool and lobby bar were excellent. A la cart restaurants were good except fir the Sea to Sea. Claudia at the Spa was excellent.

We stayed a week at the Elegance Club and thoroughly enjoyed it. This resort is extremely clean and immaculately groomed. All staff were so friendly and always seemed to have a smile. You can eat at most a la cart without a reso without much trouble getting a seat. There are two restaurants that you do need resos for. We ate at the buffet only for breakfast and the food was great. For lunch, we at at the beach buffet, which had fresh meat on the bbq. Other than hand sanitizer and constant cleaning, there were no visible Covid protocols. Our butler was ok. Missed out on the champagne and beach bag promises, but he booked our restaurants. Rooms were extremely clean with fresh towels every day

Resort is beautiful. We stayed in the adults only section, so we had a butler (Juan) who was amazing. Staff are friendly and customer service oriented. A la carte dinners were also wonderful. It was the right sized resort for our family.

Resort was great! A la carte restaurants were great. Food at these restaurants tasted awesome. Buffet food was cold, unless you got homade omelets, pasta or crepes. Our butler Juan was awesome. He was always eager to help.

My girlfriend and i had an amazing time during our 7 night stay at Majestic Elegance. Our butler, Juan was amazing and decorated our room to help us celebrate our 6 year anniversary. We will definitely be going back in the future. 10/10

We enjoyed our stay at majestic elegance, food and people were fantastic. The view was spectacular Thanks again for wonderful cleaning staff and butler Henry that made our honeymoon the best We would hope to come back as soon as we can

We stayed here 10 days and it was wonderful. Good food, beautiful beach and great service. This resort is huge and has many pools. The resort could use a little refresh but I loved it anyway. Lobby is spectacular. People are so friendly and welcoming. I will definitely go back.

We loved the resort, if there was an issue it was trying to find food at the buffet. Especially the buffet by the beach, usually there was next to nothing when we tried to eat. I would recommend to others

Our recent stay at Majestic Elegance Punta Cana was amazing Beach is great, food good and people friendly. We stayed in the Elegance Club which is worth the upgrade. Our butler was extremely helpful Will return for sure

This was our first resort trip in years. the Majestic Elegance is a beautiful resort. the grand lobby and staircase when you enter, the little extras we received for upgrading to the elegance Club, (which I do recommend doing.), the beach view, the pools, the swim-up bar, etc. the rooms were beautiful however, we were on the ground level along with other friend and the rooms on the ground level had this terrible musty, moldy smell that would not go away even with the air conditioning on full. it was difficult to stay in the room at night to sleep. And the humidity was so bad in the room that our bed sheets and linens were always wet. one day, our room was not cleaned. but, the rooms themselves are really nice and comfortable. We had other friends stating on the second level and they did not experience these issues. So stay away from ground level rooms. With the upgrade to Elegance Club, we had private adult only beach and a Sunset room that had fresh food and drinks only for Elegance Club access open daily from 7 am - 11 pm. This was great! We had a butler as well, but he really didn't do too much for us. He was a really good guy, but we hardly ever saw him. maybe once every other day where he said hello for a couple of minutes and then gone. He did make our dinner reservations for us which was nice. the food is pretty good all in all. Selection of restaurants and buffet houses is good but the buffet was bland and not allot of selection. Breakfast buffet was excellent. Nightly entertainment was typical for a resort. We had allot of rain the week we were there so some events were cancelled. Very clean resort but the cleaning of the rooms could be more thorough. We saw items on floor all week behind the bed that was not cleaned once. We didn't complain though and if we had, I'm sure they would have made things right. Most employees are very friendly and willing to help if they can. We would recommend the Majestic Elegance for sure if you haven't been there already. And we would go back another time.

We recently returned from this resort after celebrating my wife’s birthday. This property was recommended to us by trip central and it was truly an amazing choice. Nothing is left to chance at this location and the service and quality of resort is top notch. Absolutely no concerns and will definitely return

The resort grounds are beautiful, the rooms are spacious, food variety is perfect and really well done. The staff are super friendly and always willing to help. They work very hard all around the resort for an enjoyable stay.

It was one of the nicest hotel, I ever been to down south. To have a butler, on hand was great. The grounds were so breathtaking, the staff were polite, but communication was difficult as very little English was spoken. I wasn't traveling with my husband, so its not an ideal spot for single women. It was a girls trip and we were hoping to enjoy the nightly entertainment. But unfortunately, by the end of the show, most of the guest , retreated to there rooms, and the was place was emptied. The food was good, but not great....my favorite eating place was By the Sea at lunch, as there was so many variety of grill food to eat, with lots of salads.

The Majestic Elegance was a beautiful resort. Very clean.. Grounds well maintained. Rooms were big and the service was outstanding. No complaints. Everyone went out of their way to make sure we had an enjoyable vacation.. Our Butler was always available thru What’s App and response was quick.. The beach always had lounge chairs available and staying in the adults only side, we had the luxury of Bali beds to use.. Best place to have an afternoon siesta!! The only thing that needs some improvement is the late night entertainment.. I found it somewhat routine, with the same performers putting on different shows.. good effort, but wasn’t for me.

Our vacation at Majestic Elegance Punta Cana booked with Rachel was amazing. Thank you everyone for making our stay one of a kind. A special thanks go to Tony, Trinidad, Edwin, Maria and Sofia for an outstanding service during our stay. Walking the premises of the resort everyday was quite relaxing. We also enjoyed the Suprebowl entertainment. Staff went above and beyond to ensure everybody had a great time. The premises of the resort are well looked after and very inviting for everyone of all ages. The main restaurant has many stations for both vegetarians and meat lovers of wide variety-fish, lobster, shrimp, chicken, beef pork and other. Cleaning service was very accommodating and qualitative. Amazing service overall…would go back anytime 

The Majestic Elegance (Club) is probably one of the best resorts we have ever been to. We loved everything about it! The staff our superb (our designated butler Guzman was a delight and the other staff Pastor, Carlos, Francis, Jose, Andres, Jennifer, Masiel, Ismael and Mary) made our stay extra special. The staff are all very courteous and made you feel very special!! We are definitely coming back to this resort!!!! A big thank you to Maya Maceka for booking this memorable trip for us!!

Originally we were 2 couple booked for Majestic Elegance as we were there before and loved it. Because of renovations slated at the Elegance for that time frame we were moved to the Mirage with same upgrades at Club level. Although leery at first we were very pleased and surprised at the stay we had there. It is every bit as beautiful and elegant as the Elegance and we were treated very well from the minute we got there. Our butler was Franklin and he never missed a beat in providing for the four of us. He showed us to a beautiful suite 3312 and the other couple were next door inn 3313. We had a wonderful pool view and saw some of the ocean from our huge balcony. Which consisted of a Jacuzzi tub and table chairs and love seat. The suite itself had a private sitting area with bar area as well as stocked fridge, bar stools and table, couch , tv and another eating table with nice chairs. in that area was a half bath. Then the bedroom, closets and shower along with toilet area separate and wash up area. That room had acess to patio as well. The food was wonderful at the buffet. The steak house was good and the Italian was wonderful. The Japanese was good but a bit disappointing as to other ones we have gone too. Now I will give special mention to all the wonderful people there who made our stay fabulous and most welcome. All the Bartenders but most especially Miquel and Junior at the Swim up Bar. Our lady servers at the bars Jacqueline Bares and Mayerlin. In the buffet our egg guy each morning was Alfredo who was always greeting us with a huge smile and chit chat. Our favourite waiter and waitress in the buffet was Jose Luis aka Slim Sexy and Julianna. We also had the privilege of their service at the Sea side one evening for a special night. Although we didn't participate a lot in any games we enjoyed the company of Francis, Sandi, Alfredo and Devlin at the courtyard each night or dropping by the pool to chat with us. Our Romantic evening for 4 in the Gazebo on the beach was wonderful and a bit breezy but food was spectacular and forgot to get the 2 waiters names. We also had the Jacuzzi tub filled by the butler that night with champagne chilled and rose petals everywhere. The only thing we didn't find time for was the free 55 minute massage. Although would have loved it....time just flew by. Weather was pretty perfect and the stay was wonderful..only dilemma will be now to we go there or back to Elegance...I think the guys pick Mirage, after all when we go again will be our 6 trip there so interesting to see how they top this last one.

This hotel was everything we wanted in a resort. Clean,friendly,beautiful ,good food and wonderful staff..we had Franklin as a butler and he was the best we've had in our travels! We will request him on our next stay..and there will be a next time for sure.

As soon as we arrived, I was extremely pleased. The entrance/lobby were luxurious and the staff made check-in a breeze. Our Butler, Frankly was very pleasant and professional, and was a great help throughout the week. Our suite was beautiful, the pool, beach, restaurants and bars were great. All staff were extremely attentive and a pleasure to be around. I would recommend this resort to anyone.

We didn't know what to expect as we've never stayed at the Mirage. The hotel staff from check in to check out was accommodating and everyone was so pleasant. Our room was absolutely gorgeous. The grounds are stunning....The beach is hands down the best on the strip You can't go wrong if you want to book here...acutally you should book a trip...it will be the best choice you make Majestic we'll be back :)

We were upgraded to Mirage , due to elegance was under renovation. We can’t say enough good about it . The people were super friendly the service was top notch ( we travel twice a year and been to many places ) the grounds were beautiful and well kept up . The rooms were spectacular. We will definitely be going back there .

We traveled to the resort in April of 2019. I have to say that the best part of the resort for us was the staff. The animation team was amazing all around but specifically Sandi/Romeo, Fifi, and Edu stood out above the rest. There were always fun activities on the go and the team was very good about ensuring people knew what was starting and when. But there was also enough room down on the beach to avoid the activities if you wanted some quiet time. We spent the majority of the day down at the beach in the "club" section on the "sunrise" side. The staff there were pleasant and were extremely attentive. Specifically Walquira was always there if we needed anything but the team was great as a whole as well. Our favorite bartender was definitely Rafael. He was around at the downstairs lobby bar during the evening and definitely made our evenings when waiting for dinner or after dinner. The food was pretty good throughout the resort. The A la carte restaurants were all pretty good and the Flavours buffet lunch has a grilling station for meat/fish that always had something great that could be cooked to order. There were some negatives however, the coffee in the morning was extremely inconsistent while we were there. The first day or two it was good but some days the ratio of grind to water wasn't good and one day we couldn't even drink it. Also the cleanliness of the tables at the buffets wasn't always looked after. We were seated more than once at tables that had dirty tablecloths. The air conditioning in our room was great however the fan was incredibly loud and was always on which became an annoyance by the end of the week. Otherwise the room was very nice and turnover staff were quick and did a good job every day. Overall the resort was quite nice and I would definitely consider going back.

The resort was absolutely perfect- it is well kept and beautiful! There are bars everywhere and bathrooms too! The rooms are nice and modern but still have a Caribbean flare to them. We were celebrating our wedding and could not have asked for a better place!

The Majestic Elegance was an outstanding location for our daughter's wedding - spectacular setting, wonderful staff - everything was perfect. The resort is beautifully maintained, the food is excellent, and bar staff were superb. Our wedding planner couldn't have done more to make this a perfect event. We are all planning to return as soon as we can.

Everything was pristine, only complaint was lack of english known by staff. Food was amazing, resort was very clean. Very friendly employees with some a small few having bad attitudes. ten out of ten.

The Majestic Elegance Resort in Punta Cana was fabulous! The setting is idyllic, positioned on the beautiful oceanfront beaches, with immaculately maintained grounds and gardens. There is a very nice spa offering a variety of pampering treatments. The well equipped gym is clean and very useful to help burn off some calories after indulging at the buffet, or one of the many restaurants. There is an extensive range of food choices available to satisfy every taste. Everything we tried was delicious! The buildings of the resort are clean, well maintained, and architecturally interesting, allowing the ocean breezes to blow through. I highly recommend this resort.

We had upgraded our room to the Elegance Club. We were disappointed in our room when we first checked in. It was on the ground floor facing a road, not very private, room 4121. More importantly, the room smelled of cigarette smoke and felt unclean. The pillows had a used smell and there was a greasy hand print on one of the bathroom glasses. When we complained about our room we were told that our butler, Osiris, would look after us. After a few hours, Osiris found us a beautiful room, #3411. After that, things were good. The a la cartes were good, but we felt that the buffets were lacking in food choices. We had stayed at the Colonial Majestic a few years earlier and the selection at the buffets there was amazing!

We had a bit of a rocky start,when we arrived we were put into a room we did not request but was assured that it would resolved nextday.The rooms we were assigned were excellent and more than we expected to get.This is the 2nd time this year we have gone to the majestic,for good reasons.The staff with out any exception provided the best customer service anyone would want.They couldnt do enough for us. The buffets and ala carte resturants had a great selection of food to choose from,the entertainment was above anyyhing we have seen in any resort,the house band and singers would have no problem performing on any stage.Are overall experience for both times exceeded our expectations,the resort is beautiful,clean and friendly. .

This resort is beautiful. We stayed in the adults only club section and it was well with the upgrade. Although we were told that the resort was full, we never waited for a table or had any difficulty finding a lounger at the beach or pool. Service in all areas was top-notch. Loved our butler, Orlando, who took every opportunity to enhance our stay. We will return and definitely recommend this resort

The hotel is huge ... but seemed still very pleasant and quiet . Plenty of space for any groups to be in the pools .. Beaches were well kept and lounges available easily .. Staff were equally as pleasant ... prepare for your beach outing to be regularly ‘visited’ by cigar, sunglasses, jewelry etc... vendors

This was my second time and I was not let down. The staff was wonderful the resort is gorgeous and I left relaxed. Great food , great time and most of all great memories. We’re planning to return again. Thank you!!!!

My family and I have so much to say about this resort! First off, our agent Kateryna was the best in helping us plan this trip! We went to the resort from June 21-28. When we arrived to the resort everything was handled so smoothly from our baggage to check in. After check in, we saw the rooms and they were beautifully decorated and clean. Every morning and most lunches we would dine at Flavours and the food and cooks were awesome. Of course, it can get repetitive, but for an all inclusive, we cannot complain. The staff at Flavours were also one of our favourite parts of our trip! Our usual staff Carlos Doñe, Jorge Luis, Rigoberto itol, Luis Galay and Franklin were absolutely amazing! They made every breakfast and lunch lively, relaxing and provided excellent service all the time. Also, Masiel Jizordo and Yadari and Wanda who would greet us and show us to our tables always made us feel welcome and were so kind! Furthermore, the restaurants options for dinner were amazing and we absolutely loved 9 doors and Il Bottacio. On our anniversary we had dinner at Lim. Gourmand and Pastor decorated the table and absolutely blew us away with the service they provided for our anniversary night! Francisco and Felix who served us during Dominican night were so helpful. Everyone at this resort are doing their best to give the best service and it shows! The entertainment group are awesome and always trying to get people to be involved which is great for people that want to have fun! Cheeky monkey and Sunday Romero are fun and know how to dance! The beach is beautiful and the water was amazing. The only downside was the seaweed on the beach but the resort did the best they could to clean up the beaches and it got better. The drinks were great and my daughter loved the Sammy Sosa drink and I would recommend the Majestic drink and Miami Vice! Everyone at the resort made our second vacation in Punta Cana perfect! We will be returning to this resort again! And we thank the resort for making our vacation worth it!

We were originally booked in at the Majestic Elegance but they were unable to meet our specific room request so they gave us a free upgrade to the Majestic Mirage with VIP access to all 3 resorts including all restaurants and shows. This also came with a room with a rooftop Jacuzzi and a butler for the week - amazing!! Not to mention all the free perks with the room at the Mirage including complimentary Champagne and other assorted alcohol which we were encouraged to bring home any we did not use, beautiful golf shirts and hats. We ate like kings and queens every day - the food was superb!! What we found made the difference, was the people/staff who went above and beyond to make our stay as comfortable and entertaining as possible. This was our first trip to an all-inclusive resort and we are not really lay on the beach kind of travelers but we were blown away by the excellent time we had thanks to the hard working folks at the resort. Thank you to all - it was a fantastic trip we would love to do again !!!

Excellent service, great beach, clean, fun, an absolutely perfect vacation spot in Punta Cana. We've visited multiple resorts on Bavaro beach and Majestic Elegance stands head and shoulders above the others. We will definitely return next year!

Well I was a bit concerned before leaving for trip of all the negativity on rooms being overbooked and poor quality at resort. I was greatly relieved to get there and not have a problem in this area od concern at all. We had a room very close to where we requested with our other couple we travelled with. One couple that met us there had not booked club and we had hoped to upgrade but on arrival it was full up so they couldn't that day. they were told to request in next couple days but they decided not to bother. They were happy with their room and it was close to us. We managed nicely with the 3rd couple as we were able to go to ala cartes together and do various activities. We spent time at the swim up pool bar with them and also used our club perks as well. The butler Joan, was very attentive and we saw him every day. In fact he also was great with our other guests. We didn't pay him a exorbitant tip, but we did tip him appropriately. The rooms were very clean and our cleaning lady Oneil was always on time and our rooms done early each day . The bartender Felix in the main lobby was very entertaining as well as Maxima and the bartending staff at the swim up bar . The staff at the Buffet was always smiling and cheery as well as the a la carte staff we used. Forget our cook at the Japanese restaurant but was very helpful in making sure if you didn't like the seafood you still had the other food as well. He was very entertaining as well with his little show for us. This was our 2nd time at the Elegance and would not hesitate to go back again very soon. In fact, my brother in law is intent on a swimup with the two rooms next time.

What a fantastic resort. My compliments to all staff. Enjoyed their broad smiles, always. Excellent variety of food to please everyone's palate. The grounds were so beautifully landscaped. Our swim up accommodations were very pleasant to the eye. Alphonso, our butler, made himself available to us. What a nice man. Housekeepping staff are to be commended for their daily cleaning of the room. The bars, the beach and the nightly entertainment kept us very amused. All in all, a super great vacation. Thanks to Mike Tate for planning this holiday for us. We will definitely return! My only criticism was that I walk with a cane and the hallways are very long, but our choice. Gracias for a great holiday. Dos CERVESA, por favor! Ciao!

Loved everything about the majestic elegance . The grounds were super clean the rooms were perfect! The staff were all great but especially our butler Joan . He was so attentive. Checked on us every day. The buffet was always good. Lots of choices and delicious

The hotel is excellent, the grounds are beautiful and well kept, the restaurants and food was top notch! The staff go out of their way to make your holiday excellent. Plan on returning to any of the Majestic Resorts in Punta Cana!

The Majestic Elegance in a amazing resort with amazing staff that treat you like family. The staff actually get to know you and always are smiling and happy to greet you A+ for the staff. The grounds around the resort are beautiful and really well cared for. The food is spectacular, never had a issue the 7 days we were there. Lots of different restaurants and a buffet with all kinds of selections. If I could give the resort a higher rating than 5 star I would. Not 1 complaint and o highly recommend.

Beautiful place amazing weather. Couldn't get more then 2 mini coors light beer in the fridge, no matter how much we tipped. We went to guest services and they said all you get is 4 a day, but we could only get 2? I wanted club soda, not flavoured pop and ended up with tonic water, club soda never happened.The shower flooded the room on Sat. They cleaned in up and brought us a dehumidifier. The leather pad on the desk wreaks of mold and should be eliminated, wrecks an otherwise beautiful room. We went from Fri to Fri, I ended up in hospital for 30 hrs on Wed in anaphylactic shock, still not sure what from. I have to carry an epi pen now. I wish I could do it over again, and come back with better memories. This is a little piece of heaven, just wish my trip had a happier ending. If I had paid full price I would have been very disappointed.

The ride from the airport was less than 25 minutes - a bonus! When we arrived all of the staff were friendly and there were no issues with getting into our room. "Elvis" was the staff member who helped us to our room and he was great! He gave us information on where everything was and was pleasant to chat with. Our room - was AWESOME! We have stayed in a number of places in the Caribean (Some extremely expensive - some not) and by far this was the best room we have ever had! Ground floor with the main pool outside our door and the swim up bar seconds away. Having two teenage boys with us in a room is usually cramped - but they had set up two beds in the living room area and we had our own private room. The grounds were beautiful and well cared for. The beach front was beautiful! Loved being able to walk more than 5 feet and finding garbage or having to turn around because there was no more beach to walk on - this beach stretched for miles and was clean! The food was okay - it wasn't great or amazing. We didn't get sick or anything, but it wasn't the best food we have had on vacation. So, if you're looking for great accommodations, amazing beach, and friendly people - I would recommend this resort. Only word of CAUTION - it has nothing to do with our resort - but walking on the beach be aware of representatives from the new Royalton Resort that is a few doors down. The rep asked if we wanted a tour of the new resort - there is a water slide and we had stayed at a Royalton before and were curious. We said sure sounds good. When we got into the resort we were approached by a woman who said we would be speaking another person who was going to have lunch with us and then show us around the resort. The rep came up and introduced himself and then said he would need 90 minutes of our time to talk about a program 'Travel Smart" We instantly told them we were not interested and wouldn't be signing anything. He said we could still have lunch and talk about it. We had lunch, it was ok, then he brought us back to a business room and proceeded to question us on what we spent to get there, what our interestes were and so on. Again we said we weren't interested. It didn't matter he goes on to say "I don't want to argue with you..." We weren't arguing - he raised his hand and a female came over and started all over again. then the woman said "Well you said you wanted free things" - OKAY - we didn't say any of those things - we thought we were getting a tour of the new Royalton and possibly getting our kids permission to use their water park... LONG and short of this is - They were VERY VERY pushy and when asked if I could take the information with me to make a decision - they said NO...Red flags ALL over this. My point in including this in this review is the following - Majestic - AMAZING!!! Royalton - SHAME on you for misleading people off of the beach and having pushy, irritating, highly aggressive salespeople (Who would not listen to anything we were saying - only wanted to get the sale 30,000 American dollars) trying to push a TIMESHARE idea on people. We had an amainzg time at the Royalton in the Mayan Rivieria - but because of this experience we will not be visiting a Royalton again. Horrible experience!

First class hotel, with excellent service. Well kept and clean. Superior buffet and Italian restaurant. Special advance room request was handled without s hitch. Best for adults or families with older kids. Would return any time.

I must admit the entire resort was amazing. The grounds were clean and they were constantly cleaning everywhere. The food I found very good except the Japanese restaurant which I found better at the Colonial. The meal they put on for Christmas (Christmas Eve) was amazing. The beach well what could I say amazing. I stayed at the adult side and if you want a wonderful great butler you have to get Santiago. He is the best.